7/28/2019 On the Job Training Portfolio Practicum II - Florante P. Ilagan,Jr.
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On- t he- JobTr ai ni ngPor t f ol i o
College of TechnologyDiploma in Office Management
Technology with specialization in
Medical Office Practicum II
Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS
Tel no. 428-91-44
FLORANTE P. ILAGAN, JR.
TRAINEE
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Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS
Tel no. 428-91-44
A NARRATIVE REPORT ON THE J OB TRAININGUNDERTAKEN AT
COMMISSION ON AUDITMEDICAL AND DENTAL SEVICE OFFICE
A Report Submitted to the Faculty of
COLLEGE OF TECHNOLOGYPolytechnic University of the PhilippinesQuezon City Campus
In Partial Fulfillment of the Requirements for the
Diploma in Office Management TechnologyMedical Office Practicum
FLORANTE P. ILAGAN, J R.Name of Student
J une 08, 2013Date Submitted
2x 2 formal
Picture
(corporate)
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
VisionClearing the paths while laying new foundations to transform the Polytechnic University ofthe Philippines into an epistemic community.
Mission
Reflective of the great emphasis being given by the country's leadership aimed at provid-ing appropriate attention to the alleviation of the plight of the poor, the development ofthe citizens, and of the national economy to become globally competitive, the Universityshall commit its academic resources and manpower to achieve its goals through:1. Provision of undergraduate and graduate education which meet international stan-
dards of quality and excellence;2. Generation and transmission of knowledge in the broad range of disciplines relevant
and responsive to the dynamically changing domestic and international environment;3. Provision of more equitable access to higher education opportunities to deserving and
qualified Filipinos; and4. Optimization, through efficiency and effectiveness, of soc ial, institutional, and individual
returns and benefits derived from the utilization of higher education resources.
PhilosophyAs a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhance-
ment of nation building; Meaningful growth and transformation of the country are best achieved in an atmos-
phere of brotherhood, peace, freedom, justice and a nationalist-oriented education im-bued with the spirit of humanist internationalism.
Stra teg ic Ob jec t ive : 8-Point Ag en d a :1. Pursuing Academic Excellence through Disciplinal Integrity.2. Embedding a Culture of Research3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus
Development5. Academic Freedom6. Institutionalizing C ivil Society Engagement and Involved Extension Service Program7. Assuring Transparency in Fiscal Responsibility8. Assessing Institutional Processes and Reviewing C ritically and Rationally the Organization
Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and C redibility Transparency and Accountability Passion for Learning Humanist Internationalism
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OJ T P O R T F O L I O
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I. ACKNOWLEDGMENT
First and foremost to our Almighty God, for giving us strengtheveryday, for the guidance and good health, for the graces and
blessings that help us to perform our task as part of our OJ T.
I would like to thank my family for the loving care and support thatthey have given me from the first day of my OJ T until the completion ofmy practicum. Also, a big thanks to my school mates who haveaccompanied me in my training.
To my adviser and coordinator, Mrs. Sharima Ali Morales for thepatient and guidance that she has given me also for theunderstanding and tips that she has shared to us, THANK YOU!
I would like to thank Mr. Christian M. Acebedo for accepting us inCOA MDSO to have our training there; Mrs. Lourdes T. Valino andMs. Shirley P. Mamaril for guiding us and teaching us about MedicalProcedures and also for helping us do our task.
II. INTRODUCTION
At first, I have chosen this course to be able to render my skills as on
how to manage an office. Since I know that Office ManagementTechnology with specialization in Medical Office Management deals onsupervising, then I need to educate myself about the principles ofmanaging and organizing.
It also includes the knowledge about information technology, thefundamentals and application of which is one of my abilities. Also duringmy first year as an Office Management student, I was amazed ofdifferent subjects and practices lined-up for the whole year.
I became more interested in learning more about informationtechnology which is in trend and very useful in our daily needs even if it isat home or at work. Then in my second year as a student, Ive got moreexcited on various topics about medical office technology. We need tostudy about medical terminologies, transcription and office procedures.Im excited to finish this course.
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III. COMPANY PROFILE
Name of Company: Commission On AuditAddress : Commonwealth Ave., Quezon CityContact Number: 931-7453Contact Person: Mrs. Lourdes T. Valino, R.N.
Department/Division/Sec tion: Medical and Dental Service OfficeInclusive Dates of Training: April 23, 2013 to J une 20, 2013
Company Vision, Mission, and Values:
VISION
A credible, trustworthy and independent
Supreme Audit Institution;a vibrant partner in nation-building;
a bulwark of integrity and competence;an organization of professionals with a culture of excellence;
a respected member of international organizations ofsupreme audit institutions.
MISSION
To carry out our constitutional mandatewith the highest degree of professionalism, competence,
integrity, teamwork and organizational efficiency,and promote the people's trust in government
by upholding public accountability.
VALUES
God Centeredness
We believe that the authority we exercise as auditors is God entrusted and,therefore, our highest accountability is to Him.
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Patriotism
We commit to serve the interest of the Filipino people and the country which shallhave priority over all other considerations.
Excellence
We pursue world-class audit services availing of state-of-the-art technology inconformity with international standards and best practices.
Integrity
We discharge our mandate in adherence to moral and ethical principles and thehighest degree of honesty, independence, objectivity and professionalism.
Professionalism
We believe in the continuous enhancement of the skills, competence and expertiseof
our personnel and in the basic right of every member of the organization toself-development and well-being.
Courtesy, Modesty and Humility
We uphold and practice courtesy, modesty and humility at all times,and acknowledge that we do not have a monopoly of technical expertise.
Respect for Authority and the Rule of Law
We pledge to remain steadfast in our sworn duty to uphold C OA's ideals out ofrespec t for authority and the rule of law.
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Pictures of the Company (physical structures)
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IV. OBSERVATIONS IN THE COMPANY
What I have observed at
The strength and challenges of this company is that they full support ofthe management of COA, from medical equipments to logistics to sufficient
numbers of personnel. Equal distribution of services because of the largenumber of employees.
I think the best practice of this company is both medical and dentalpractice. They report all the details of both medical and dental, what arelacking equipments, medicines and etc.
My over-all observation in this office is efficiency and effectiveness on
the services rendered
V. PERIODIC REPORTS (daily, weekly, monthly)
What we do daily are the following: Assisting patients Checking of records Retrieval of records
What we do weekly are the following: Compilation of the records Attending to telephone calls
What we do monthly are the following: Delivery of documents
During my whole training in COA MEDICAL AND DENTAL SERVICEOFFICE, I think the problem/s that I have encountered is messing up filesonce resulting to misplaced document.
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Ta sks p erfo rm ed we re b a sed on the d ia ry che c ked a nd up loa d ed
Date Checked by the adviser: May 25, 2013
Total no. of hours; 102.19 Signed by the Supervisor:__________________________Date:June 6, 2013
Month: AprilThe following tasks were
performed:
Week No. 1 (Weekly)
Date:
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation of
the records.
Time In:
Time Out:
Hours Spent:
Date: 04/23/13
Time In: 7:37 AM
Time Out: 5:16 PM
Hours Spent: 8:29
Date: 04/24/13
Time In: 7:45 AM
Time Out: 5:02 PM
Hours Spent: 8:17
Date: 04/25/13Time In: 7:57 AM
Time Out: 5:00 PM
Hours Spent: 8:03
Date: 04/26/13
Time In: 7:34 AM
Time Out: 5:00 PM
Hours Spent: 8:26
Date:
Week No. 2
Date: 04/29/13
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation ofthe records.
Time In: 7:46 AM
Time Out: 5:01 PM
Hours Spent: 8:15
Date: 04/30/13
Time In: 7:19 AM
Time Out: 6:04 PM
Hours Spent: 9:41
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Month: MayThe following tasks were
performed:
Week No. 3 (Weekly)
Date:
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation of
the records, attendingtelephone calls.
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date: 05/02/13Time In: 7:48 AM
Time Out: 5:01 PM
Hours Spent: 8:13
Date: 05/03/13
Time In: 8:13 AM
Time Out: 5:13 PM
Hours Spent: 8:00
Date:
Week No. 4
Date: 05/06/13
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation ofthe records, attending
telephone calls.
Time In: 8:08 AM
Time Out: 5:20 PM
Hours Spent: 8:12
Date: 05/07/13
Time In: 7:58 AM
Time Out: 5:03 PM
Hours Spent: 8:05
Date: 05/08/13
Time In: 7:54 AM
Time Out: 5:00 PM
Hours Spent: 8:06
Date: 05/09/13
Time In: 7:45 AMTime Out: 5:00 PM
Hours Spent: 8:15
Date: 05/10/13
Time In: 8:01 AM
Time Out: 11:38 AM
Hours Spent: 3:37
Date:
VI. SUMMARY OF ACTIVITIES (Weekly)
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Ta sks p erfo rm ed we re b a sed on the d ia ry che c ked a nd up loa d ed
Date Checked by the adviser: May 25, 2013
Total no. of hours: 101.82 Signed by the Supervisor:__________________________Date:June 6, 2013
Month: MayThe following tasks were
performed:
Week No. 1 (Weekly)
Date:
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation of
the records, attendingtelephone calls.
Time In:
Time Out:
Hours Spent:
Date: 05/14/13
Time In: 8:08 AM
Time Out: 12:05 PM
Hours Spent: 3:52
Date:
Time In:
Time Out:
Hours Spent:
Date:Time In:
Time Out:
Hours Spent:
Date: 05/17/13
Time In: 7:42 AM
Time Out: 5:10 PM
Hours Spent: 8:28
Date:
Week No. 2
Date: 05/20/13
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation ofthe records, attending
telephone calls.
Time In: 7:51 AM
Time Out: 5:13 PM
Hours Spent: 8:22
Date: 05/21/13
Time In: 7:02 AM
Time Out: 5:14 PM
Hours Spent: 9:12
Date: 05/22/13
Time In: 7:13 AM
Time Out: 5:21 PM
Hours Spent: 9:08
Date: 05/23/13
Time In: 7:00 AMTime Out: 6:07 PM
Hours Spent: 10
Date: 05/24/13
Time In: 7:02 AM
Time Out: 6:08 PM
Hours Spent: 9:58
Date:
Month: MayThe following tasks were
performed:
Week No. 3 (Weekly)
Date: 05/27/13
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation of
the records, attendingtelephone calls.
Time In: 7:49 AM
Time Out: 5:48 PM
Hours Spent: 8:59
Date: 05/28/13
Time In: 7:21 AM
Time Out: 5:33 PM
Hours Spent: 9:12
Date: 05/29/13
Time In: 7:57 AM
Time Out: 6:02 PM
Hours Spent: 9:03
Date: 05/30/13Time In: 8:37 AM
Time Out: 6:04 PM
Hours Spent: 8:23
Date: 05/31/13
Time In: 7:55 AM
Time Out: 6:12 PM
Hours Spent: 9:05
Date:
Week No. 4
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
VI. SUMMARY OF ACTIVITIES (Weekly)
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Ta sks p erfo rm ed we re b a sed on the d ia ry che c ked a nd up loa d ed
Date Checked by the adviser: _________________________
Total no. of hours: 45.24 Signed by the Supervisor:__________________________Date:June 6, 2013
Month: J uneThe following tasks were
performed:
Week No. 1 (Weekly)
Date: 6/03/13
Filing documents,Checking the records of
the patient, assistingPatients, retrieval of
Records, compilation of
the records, sorting re-cords of retired.
Time In: 8:02 AM
Time Out: 5:44 PM
Hours Spent: 8:42
Date: 6/04/13
Time In: 7:50 AM
Time Out: 6:00 PM
Hours Spent: 9:10
Date: 6/05/13
Time In: 7:19 AM
Time Out: 5:32 PM
Hours Spent: 9:13
Date: 6/06/13Time In: 7:36 AM
Time Out: 6:08 PM
Hours Spent: 9:24
Date: 6/07/13
Time In: 7:23 AM
Time Out: 5:58 PM
Hours Spent: 9:35
Date:
Week No. 2
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Month: _________________The following tasks were
performed:
Week No. 3 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
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Date:Time In:
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Week No. 4
Date:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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Ta sks p erfo rm ed we re b a sed on the d ia ry che c ked a nd up loa d ed
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: _________________The following tasks were
performed:
Week No. 1 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
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Date:
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Time In:Time Out:
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Month: _________________The following tasks were
performed:
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Date:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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Ta sks p erfo rm ed we re b a sed on the d ia ry che c ked a nd up loa d ed
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: _________________The following tasks were
performed:
Week No. 1 (Weekly)
Date:
Time In:
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performed:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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VII. SELF-ASSESSMENT
A. Skills and current technology learned/enforced:
How to manage the patients and their records, Checking the recordsof the patient and how to use Photocopying machine touch screen.Escort a patient using wheelchair to their office. Using thermo flash to
determine the temperature of the patient.
B. Equipment, tools, testing apparatus handled (software's used included)
Using Photocopying machine touch screen and using computer toprovide Microsoft word file and Microsoft excel file. Escort a patient usingwheelchair to their office. Using thermo flash todetermine the temperature of the patient.
C. Strong points versus weak pointsMy strong points is flexibility in any given task and my weak points is
average English communication skill.
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VII. SELF-ASSESSMENT
D. Best experiences on the job:
Developing records management skills, communications betweenpatients and staffs and understanding the needs of the patients.
E. Evidence of Background preparation:Faults committed (its causes and suggestion given by the supervisor)
Disclosing medical charts to patients because no prior warning that it is notallowed. They suggest that verify first from the supervisor what is allowedand which is not.
Personal relationship (integration with the company, attendance andpunctuality, and commitment)Comment from co-worker (at least 3 person)
Person 1: Consistently cooperative, treated everyone with respect.
Signature over printed name: LOURDES T. VALENTINO, R.N.
Person 2: Displayed good judgment in handling different tasks whichreflect his full commitment
Signature over printed name: CHRISTIAN M. ACEBEDO, R.N.Person 3 : Has the ability to adopt in a situation/pressure of work . EfficientAnd dedicated worker. Cooperate with group endeavor
Signature over printed name: SHIRLEY P. MAMARIL, R.N.
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VIII. APPENDICES(p lea se a t t ac hed )A. Curriculum Vitae
FLORANTE P. ILAGAN, JR.FLORANTE P. ILAGAN, JR.MRB Bldg.20 Unit 20110 Phase II, Pilot Drive Brgy. Comm. Q.C.
Mobile No. (0927)9605173
E-mail: [email protected]________________________________________________________________________
EDUCATIONAL BACKGROUND
Tertiary Polytechnic University of the PhilippinesPresent
Secondary Commonwealth High School
2011
Primary Manuel L. Quezon Elementary School2007
PERSONAL BACKGROUND
Date of Birth January 8, 1995
Place of Birth Holy Spirit, Quezon CityCivil Status Single
Citizenship FilipinoReligion Catholic
Height 58Color of Hair Black
Special Skill Computer Literate
ON THE JOB TRAINING:
Commission on AuditCommonwealth Ave., Quezon City
Human Resource Management Office2011
Commission on AuditCommonwealth Ave., Quezon CityMedical and Dental Service Office
2013
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SEMINARS ATTENDED
Career Success(Polytechnic University of the Philippines, Quezon City Campus)Aug. 31, 2011
Software Freedom Day(Polytechnic University of the Philippines, Quezon City Campus)Sept. 17, 2011
Microsoft tech11(Polytechnic University of the Philippines, Quezon City Campus)
Dec. 2, 2011
Software Freedom Day(Polytechnic University of the Philippines, Quezon City Campus)
September 15, 2012
Dengue Prevention and Leptospirosis Treatment and Prevention(Polytechnic University of the Philippines, Quezon City Campus)October 4, 2012
Heal-Om Festival(WhiteSpace, 2134 Chino Roces Ave. Ext., Makati City)October 14, 2012
Campus Awareness and Readiness in Emergencies
(Polytechnic University of the Philippines, Quezon City Campus)March 13, 2013
CHARACTER REFERENCES
Romulo Cardenas MRB Compound Phase II Brgy. Comm. Q.C 09228712648
Ma. Marietta B. Lopez #204 Don Fabian St. Brgy. Comm. Q.C 09084844257
Lovely S. Melican #654 San Pedro Ext. Brgy. Comm. Q.C 09467268441
____________________Applicants Signature
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VIII. APPENDICES(p lea se a t t ac hed )B. OJT Endorsement Letter
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VIII. APPENDICES(p lea se a t t ac hed )C. OJT Training Memorandum
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VIII. APPENDICES(p lea se a t t ac hed )D. Monthly Task Performance Sheet
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VIII. APPENDICES(p lea se a t t ac hed )D. Monthly Task Performance Sheet
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VIII. APPENDICES(p lea se a t t ac hed )D. Monthly Task Performance Sheet
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VIII. APPENDICES(p lea se a t t ac hed )
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VIII. APPENDICES(p lea se a t t ac hed )D. Monthly Task Performance Sheet
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VIII. APPENDICES(p lea se a t t ac hed )F. Final Evaluation Sheet
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VIII. APPENDICES(p lea se a t t ac hed )E. Trainees Personal Data
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VIII. APPENDICES(p lea se a t t ac hed )G. Copy Certificate of Completion
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VIII. APPENDICES(p lea se a t t ac hed )J . Facilities, equipment, Tools handled (pictures)
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VIII. APPENDICES(p lea se a t t ac hed )K. OJT photos (minimum size 3R)
Note : ph o to p rin te d o nly (p rin t ing f rom C IS no t al lo we d )
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VIII. APPENDICES(p lea se a t t ac hed )
M. URL of your blog/s
Which includes your resume and weekly diaries c he c k ed
http://pnrolf.blogspot.com/
http://pnrolf.blogspot.com/http://pnrolf.blogspot.com/