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Structures for university expansions! oGCDP | Tier 1
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Page 1: oGCDP Tier 1 Structures for university expansions

Structures for university expansions!oGCDP | Tier 1

Page 2: oGCDP Tier 1 Structures for university expansions

Structures for university ex-pansions

can be of two kinds

1. MC initiated expansion2. LC initiated expansion

2 types of expansions

Page 3: oGCDP Tier 1 Structures for university expansions

1. If the expansion is MC driven-Build capacity for the expansion

• Have someone from the MC responsible for the expansion • Do a specific recruitment within the university expansion • You can also have some members (the team leaders) to be

from the closest LCs since they are experienced

Page 4: oGCDP Tier 1 Structures for university expansions

1. If the expansion is MC drivenBuild capacity for the expansion…Have the right struc-tures!

Expansion coordinator

Team Leader

Team Leader

Member

Member

Member Member Member Member

Page 5: oGCDP Tier 1 Structures for university expansions

• The teams should only and only be for oGCDP since university based expansions should have just one focus programme

• As much as possible, try to make the expansion coordinator someone who has AIESEC experience (or has been on an internship) and then this person can be responsible for the initial recruitment ,induction and training of members!

• Number of team leaders depends on the size of the university and the goal of the university based expansion!

1. If the expansion is MC drivenBuild capacity for the expansion…Have the right struc-tures!

Page 6: oGCDP Tier 1 Structures for university expansions

1. If the expansion is MC driven-Focused learning for team leaders and mem-bers

TOPIC CONTENT OBJECTIVES TARGET

PRODUCT KNOWLEDGE

Relevance of the product in the society What is a product and product life cycle

Know the elements of products (price, brand, quality, value, customer segments, etc.) and the different stages of products

Understand the exchange process from Subscription until Completed

Know how to use all the functions on myaiesec.net for exchange management to make the process fast and effective

Members, Leaders,

VPs

EXCHANGE PROCESSES

Exchange process flow and yearly timeline MyAIESEC.net management

SUPPLY & DEMAND MANAGEMENT

Supply and demand theory and necessity MyAIESEC.net management

CUSTOMER EXPERIENCE MANAGEMENT

Why, how and what of CEM? Co-delivery Infosystems management (e.g

CustomerGauge) Data analysis and usage (plan)

Understand the importance of customer experience management and know how to use the resources (data, partners) we have to create strategies for improvement

Page 7: oGCDP Tier 1 Structures for university expansions

1. If the expansion is MC driven-Focused learning for team leaders and mem-bers

• Focus on the induction process for all team leaders and members

• All members should understand the why of AIESEC, the AIESEC Way and the relevance of oGCDP

• Make the education practical

• Align education (Especially operational and functional education to the exchange timeline)

• Make the education consistent and continuous!

Page 8: oGCDP Tier 1 Structures for university expansions

2. If the expansion is LC driven-Build capacity for the expansion

• One person on the LCEB of the parent LC (LC starting the ex-pansion) to be responsible for the expansion

• This can be an LCVP oGCDP or a specific expansion coordina-tor working with the LCVP oGCDP

• Have a special team working with the LCVP or expansion co-ordinator only for the expansion entity!

• Overall oGCDP goal of the LC should include LC goal + expan-sion goal!

Page 9: oGCDP Tier 1 Structures for university expansions

2. If the expansion is LC driven-Build capacity for the expansion.. Have the right structure!

FOR THE EXPANSION

Expansion coordinator

Team Leader

Team Leader

Member

Member

Member Member Member Member

Page 10: oGCDP Tier 1 Structures for university expansions

2. If the expansion is LC driven-Build capacity for the expansion.. Have the right structure!

FOR THE LC

LCP

LCVP oGCDP Other LC VPs

TL 1 TL 2 Exp. Coord. TL TL TL

Page 11: oGCDP Tier 1 Structures for university expansions

2. If the expansion is LC driven-Build capacity for the expansion.. Have the right structure!

FOR THE LC

Note:

Top LCs with many universities within the city can choose to have an LCVP Expansions (also if the LC has more than 1 expansion)

Every university expansion needs to have a HIGH goal in oGCDP for fast growth as this expansion is focusing only on one programme!

If expansions bring a large % of oGCDP result, LC can also focus more on one of the GIP programmes (in case of top LC)

Page 12: oGCDP Tier 1 Structures for university expansions

2. If the expansion is LC driven-Focused learning for team leaders and mem-bers

TOPIC CONTENT OBJECTIVES TARGET

PRODUCT KNOWLEDGE

Relevance of the product in the society What is a product and product life cycle

Know the elements of products (price, brand, quality, value, customer segments, etc.) and the different stages of products

Understand the exchange process from Subscription until Completed

Know how to use all the functions on myaiesec.net for exchange management to make the process fast and effective

Members, Leaders,

VPs

EXCHANGE PROCESSES

Exchange process flow and yearly timeline MyAIESEC.net management

SUPPLY & DEMAND MANAGEMENT

Supply and demand theory and necessity MyAIESEC.net management

CUSTOMER EXPERIENCE MANAGEMENT

Why, how and what of CEM? Co-delivery Infosystems management (e.g

CustomerGauge) Data analysis and usage (plan)

Understand the importance of customer experience management and know how to use the resources (data, partners) we have to create strategies for improvement

Page 13: oGCDP Tier 1 Structures for university expansions

An expansion entity is a start up Entity, implement the right things with these to ensure they can be the right LCs/enti-ties and achieve big results!

• Implement TEAM MINIMUMS with every expansion entity• Start with IXP • Ensure the membership criteria is aligned to high results in oGCDP and doesn’t include

exchange results in all areas or other non-exchange criteria!• University expansions should have only one programme focus!