#o365redmond @RHarbridge Redmond Redmond #o365redmond @RHarbridg Presented By: Richard Harbri Evaluating SharePoint In The Cloud Impact, Pros, and Cons
Aug 20, 2015
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Presented By: Richard Harbridge
Evaluating SharePoint In The CloudImpact, Pros, and Cons
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Who am I?
I
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Our Goal Today…
From Here To Here
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Information!
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What Will We Cover Today?•Why is SharePoint in the Cloud?
•What is SharePoint in the Cloud?
• What is Office 365?
•Concerns in the Cloud?
•Evaluating Cloud Providers
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Why is SharePoint in the Cloud?
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Important Concepts
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
Less
Com
plex
ity
Mor
e Cu
stom
izatio
ns
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Minimal Entry Cost
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Pay Per Use
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Shift From CAPEX to OPEX
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Providers Leverage Scale for Discounts
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The Outcome
Cloud enables on-demand computing resources to be rapidly provisioned with
minimal management effort.
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What to watch out for…While cloud is for everyone, it is not for everything (until solutions, usage and
standards mature).
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What is SharePoint in the Cloud?
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SharePoint Cloud Models
All-in
SharePoint 2010
Exchange 2010
Lync 2010
Public Facing Websites
Demo/Dev/Test/Prod
External Identity Provider
Trusted Hybrid
Collaboration Scenarios Doc Management
MySites
Extranet
Demo/Dev/Test/Prod
Single Sign On (ADFS)
Un-trusted Hybrid
Exchange 2010
Lync 2010
Extranet
Public Facing Websites
Demo/Dev/Test
External Identity Provider
Dedicated/Shared Dedicated/Shared Dedicated/Shared
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SharePoint Containment Hierarchy
Documents, Items and Pages
Folders and Document Sets
Libraries and Lists
Sites
Site Collections
Databases
Web Applications
Services
Servers
Farm
Stuff we manage in our Shared SharePoint cloud.
Stuff we manage in our Dedicated SharePoint cloud.
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SharePoint ExtranetOn Premise Hosted Environment
Externally Hosted Environment
You Manage Firewall Exceptions/Access to Environment
They Manage Firewall Exceptions (most cases fully public facing)/Access to Environment.
You provision a new identity store. You manage two identity stores.
They provision an identity store. You still may manage aspects of it based on business need.
You support the environment infrastructure.
They typically support the environment infrastructure.
You plan for and invest in sizable up front costs installing and configuring the environment.
You pay for what you use under their planned structures (typically OPEX vs CAPEX).
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Amazon and SharePoint
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What is Office 365?(Standard/Shared Hosting)
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Getting Office 365 (or BPOS) Dedicated Evaluation Criteria
• Do you have less than 5000 people?
Not for you.
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But You Still Want Dedicated?
• SPLA (Server Provider License Agreement) – Means hosting companies can offer competitive ‘dedicated’ hosting scenarios at lower costs.
This is for you.
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YOU ALREADY USE THESE APPLICATIONS NOW YOU CAN USE THEM IN THE CLOUD
Office 365 Marketing?
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• Premium anti-spam and antivirus protection provided by multiple virus scanning engines
• Data is replicated in geo-redundant datacenters to protect against datacenter wide failures
• Risk mitigation multi-dimensional approach to help safeguard services and privacy of data
• Compliant with ISO 27001, SAS 70 Type I, FERPA, HIPAA, FISMA, EU Safe Harbor Seal
• Backed by a 99.9% financially backed Service Level Agreement
ENTERPRISE SECURITY AND RELIABILITY
99.9% financially backed SLAGeo redundant datacenters
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Standardization• Single Architecture
Deployment• Initial deploy is still required to migrate data to Office 365• AD clean up and network upgrade is often required
Service Change• Balance between continuous innovations and minimize change• Customer controls IT policies but not feature availability
Privacy and Security Considerations• Understand your internal security and privacy requirements
What does moving to Office365 mean?
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Sites Communities Content Search CompositesInsights
Ask Me About
Blogs
Colleague Suggestions
Colleagues and Memberships
Discussion Forums
Enterprise Wikis
Keyword Suggestions
My Network
My Sites: People Profiles and Personal Sites
Note Board
Organization Browser
Outlook Social Connector
Photos and Presence
Ratings
Recent Activities
Social Bookmarks
Status Updates
Surveys
Tag Clouds
Tag Profiles
Tags
What's New
Wikis
Access Services
Browser-Based Customizations
Customization via SharePoint Designer
Forms: Out-of-box workflows and customization via
SharePoint Designer 2010
InfoPath Forms Services
Sandboxed Solutions
Workflows
Document Sets
Legal Holds
Metadata Driven Navigation
Multi-stage Disposition
Office Integration
Office Web Apps
Rich Media Management
Shared Content Types and the Managed Metadata Service
Support for Accessibility Standards
The Content Organizer
Unique Document IDs
Excel Services
Visio Services
Audience Targeting
Lightweight Public-Facing Site
Cross-Browser Support
Enterprise Management Operations
External Sharing
Fluent UI / Ribbon
Mobile Connectivity
Multi-Lingual Support
Office Client Integration
OOTB Web Parts
Scalability
SharePoint Workspace Integration
Tagging
Video Support, REST, and Silverlight
Best Bets
Duplicate Results
Metadata-based Refinement
People and Expertise Search
Phonetics & Nickname Expansion
Recently Authored Content
Search a Single Site Collection
Search Across Site Collections
Search Scopes
Site Search
Social Behavior Improves Relevance
Taxonomy and Term Store Integration
View in Browser
Data Connection Library
PerformancePoint
Business Intelligence Center
Chart Web Part
Business Connectivity Services (BCS)
SharePoint Timer Jobs
FAST
Word Automation Services
Records Center
Web Analytics
Key:Office365
Future Features
Office 365 Feature Parity
Now Available with some caveats…• No external data search• No rich client integration• No profile pages• No direct connectivity to SQL Azure without a WCF endpoint.
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More Stuff Missing?• Project Server • Power Pivot • Secure Store Service • Full Trust Solutions • Not all Sandbox Solutions work? *
* Maurice Prather - http://www.bluedoglimited.com/SharePointThoughts/ViewPost.aspx?ID=331
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The Pathway to the Cloud
On-Premises Cloud ServiceCoexistence
Complete control and ownership of hardware, maintenance, resources, and
administration
Migrate some capabilities to SharePoint Online and access both on premises and online sites with
the same domain credentials
Microsoft will regularly deliver new features and capabilities to SharePoint Online
Single sign-on experience online and on premisesWith identity federation and directory synchronization
+
Hybrids• Trusted (ADFS)• Untrusted (Two Identities)
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Hybrid Co-Existence
LOB Apps
SharePointOn-Premises
Common workloads:• Business Intelligence• Custom Composite
Apps/Forms• FAST Search• Integration• Internet Sites
Common workloads:• Collaboration• Really Simple Internet
Sites• Content Management• Communities• MySites• SharePoint Search• Basic Composite
Apps/Forms
• Single Sign-on provides access to content online and on-premises
• Employee accesses relevant content online and on-premises depending on the task they are performing
• They cannot perform a unified search across online/on premise
Identity
feder
ation (ADFS
v2), d
irecto
ry sy
nchro
nization
Active Directory
Shar
e common s
ite te
mplating an
d nav
igation
structu
re
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Preparing for SharePoint in the Cloud• Read the providers service description, policies, and agreements.• Plan people and group permissions.• Develop a content management strategy - assess/delete/archive.• Consider onboarding in phases and plan how these phases will be executed.
Planning Activities
• Consider how end-users will discover sites and find content.• Define an effective SharePoint Information Architecture.
Example: Single site collection? Or multiple aligned with various business units?• Determine the look and feel for site templates, document libraries, navigation and
your SharePoint Cloud implementation.
Site Design
• Select an individual to be the primary SharePoint Cloud Administrator.• Define a backup SharePoint Cloud Administrator.• Plan for unique site collection owners (within various business units).• Individual sites can be owned at lower levels.
Delegated Administration
• Refactor solutions for Sandbox, and retire if met by out-of-the-box configuration.• Establish development/test environments that mimic the cloud environment.• Read the SharePoint Online for Office 365 Developer Guide (http://
msdn.microsoft.com/en-us/library/hh147180.aspx)
Prepare for the Sandbox
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Licensing Matters
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Licensing SummaryName Price (Per User/Month) Details
P – Professional and Small Biz
$6.00 Exchange, Lync, SharePoint, Office Web Apps
E1 – Enterprise $10.00 Exchange, Lync, SharePoint
E2 – Enterprise $16.00 E1 + Office Web Apps
E3 – Enterprise $24.00 E2 + Office Pro Plus, BCS, Excel Services, InfoPath Services, Visio Services, & Access Services
E4 – Enterprise $27.00 E3 + Voice Capabilities (VOIP Stuff)
K1 – Kiosk Worker $4.00 Exchange, SharePoint, Office Web Apps (View Only)
K2 – Kiosk Worker $10.00 Exchange, SharePoint, Office Web Apps
E/K - You can split your users (for cost savings).
P = Limited to less than 50 users.
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Choosing Enterprise
Only Enterprise has SSL (Both have it on sign in process.)
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Quick Example100 Users…E3 - $24 per user per month…$28800.00 per year…
Business Wants…• SharePoint 2010 Enterprise• Lync 2010• Exchange 2010• Office 2010 Professional
Office 365 E3 Over 3 Years
Year 1 $28,800.00
Year 2 $28,800.00
Year 3 $28,800.00
Total $86,400.00
On Premises
Year 1 $92,708.00
Year 2 $0.00
Year 3 $0.00
Total $92,708.00
On Prem Costs:• $3,500.00 in Services
(Installation/Config)• $10,000.00 - Two Servers• $79,208.00 – Licensing
Quick Total: $92,708.00
At +4 years = more expensive.Consistent cost?
Big investment?More features/flexibility.
*This is meant as only a simplified example scenario
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What About SharePoint Standalone?
Office 365 offers two Standalone plans for SharePoint.
Collaboration with Sites, AV
Forms, data visualization, Access/Excel/Visio services
SharePoint Online (Plan 1)
SharePoint Online (Plan 2)
Workload Standalone Plans Key Features
$5.25
$10.25SP Online P1 Over 3 Years
Year 1 $6,300.00
Year 2 $6,300.00
Year 3 $6,300.00
Total $18,900.00
SP Standard On Premises
Year 1 $28,576.00
Year 2 $0.00
Year 3 $0.00
Total $28,576.00 100 Users…
On Prem Costs:• $2,000.00 in Services• $10,000.00 - Two Servers• $7,276.00 – Licensing
*This is meant as only a simplified example scenario
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External Users Subscription LicensesSharePoint Online Partner Access (Please note: This service is only available in packs of 50 licenses.):
$2.00 User/Month
Another reason extranets are sometimes cheaper in Office 365 vs On Premise
SP Online Over 3 Years
Year 1 $2,400.00
Year 2 $2,400.00
Year 3 $2,400.00
Total $7,200.00
SP On Premises
Year 1 $10,500.00
Year 2 $0.00
Year 3 $0.00
Total $10,500.00
On Prem Costs:• 100 External Users…• 1 WS Ext Conn at $1000.00 • 100 CALs at $95.00
OR• 1 FIS License at $11,793.00
*This is meant as only a simplified example scenario
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Initial Storage Allotment 10GB
MySite Storage Per User 500MB
Site Collection Quota 100GB
Max Site Collections 300
Total Storage 5TB
Max File Size 250MB
Additional Storage$2.50/GB/User/Month
Understand Additional Costs
Once you use this up…
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The Outcome
We barely scratched the surface with SharePoint in the Cloud but have already seen many ‘trade off’ decision points we
should be aware of.
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What to watch out for…Without careful planning cloud
providers can cause considerable cost due to new challenges such as migration
and identity federation.
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ConcernsIn The Cloud
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BPOS to Office 365?
http://www.microsoft.com/online/transition-center.aspx
Microsoft is responsible for any changes that happen in its datacenters. Customers will not have to migrate any data; however, customers will be responsible for making sure that their client software is compliant with the system requirements. See Office 365 system requirements download.microsoft.com/download/A/6/4/A6479925-C7D2-4C4C-A21B-48BCCF8887A9/FAQ_EN_101010.docx.
Customers will also be responsible for end-user training and configuring any new features and capabilities that will be delivered by Office 365.
1. Customers will not have to migrate any data.
2. You need to have SharePoint 2010 compatible client software/systems.
3. You have to train users on the new 2010 interface.
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Identity Options in the Cloud
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Cost Modeling
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SecurityCan be an issue, but most of the time is not.
The real issue is lack of standards and accountability…
If it’s a bigger and more respectable hosting provider expect a better level of accountability and security planning/activity.
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Security Program
Security Monitoring & Response, Threat & Vulnerability Management
Access Control & Monitoring, File/Data Integrity
Account Management, Training & Awareness, Screening
Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware
Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt
Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning
Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning
Video Surveillance, biometrics, Access Control
Security Management
“We ended up with around 800 preventive, detective and corrective controls that were physical, administrative and technical. Then we took the defense-in-depth approach and put the controls throughout the stack.” - John Howie, Microsoft
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Privacy Program
Disclosure
Choice
Notice
Documented & enforced privacy requirements • Microsoft Online Services Privacy Statement • Microsoft Online Services Privacy and Regulatory Divisional
Requirements Specific to Software + Services• Corporate-level Privacy Guidelines for Service Development
Privacy disclosures & transparency• Microsoft Online Services Privacy Statement • EU Safe Harbor Certification
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What is more reliable?
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What is the Offline Story?
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Service Level Agreements
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Support Is Important
As an example Microsoft provides 24/7 support.Google also provides 24/7 support.
However Google Apps has a rule where only system critical events that affect more than 50% of users can use their phone support.
Don’t forget that with all cloud based providers – you are also adding another layer between IT and the business users.
Example Issue: Can a you put a stop to a providers maintenance schedule so that a business team can finish a critical deliverable without interruption?
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Termination/Suspension of Service
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• Since the startup costs are lower organizations can run the risk of not doing enough planning.
• Migrating content can be extremely difficult depending on what options are provided by the ‘cloud provider’.
Other Issues?
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On Integration
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LAN vs WAN
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The Outcome
Offloading some management activities to another provider results in additional
planning and consideration.
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What to watch out for…Challenges and concerns are different
for every cloud provider.
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EvaluatingCloud Providers
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Questions To AskSecurity• How do I know if my cloud is secure?
• Who will have access to my sensitive data?
• Do I have full ownership of my data?
• What type of employee / contractor screening you do, before you hire them?
• How do you detect if an application is being attacked (hacked), and how is that reported to me and my employees?
• How do you control administrator access to the service?
• What firewalls are in place?
• What anti-virus technology is in place?
• Can I get virtual layer 2 networking and a stateful virtual firewall?
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Questions To AskStorage• Where will my data be stored?
• Will my data be replicated to any other datacenters around the world (If yes, then which ones)?
• What controls do you have in place to ensure safety for my data while it is stored in your environment?
• Can you tell me where my data physically resides?
• Data Center Location?
• How many live copies of my data are there?
• What happens to my data if I cancel my service?
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Questions To AskIdentity & Access• Do you offer single sign-on for your services?
• Can I get flexible role-based access control synchronized with my enterprise directory?
• Do all of my users have to rely on solely web based tools?
• Can users work offline?
• Do you offer a way for me to run your application locally and how quickly I can revert to the local installation?
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Questions To AskReliability & Support• What is your Disaster Recovery and Business Continuity strategy?
• How do you back up data?
• What is the retention period and recovery granularity?
• Is your Cloud Computing service SAS70 compliant?
• What measures do you provide to assist compliance and minimize legal risk?
• Who do I contact for support?
• What types of support do you offer?
• Are there additional support options available to me?
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Questions To AskPerformance• How fast is the local network?
• What is the storage architecture?
• Usually storage will be the slowest link.
• How can I ensure global consistency across cloud service providers?
• How many locations do you have and how are they connected?
• How many IOPS can I expect at each I/O performance level?
• How does your memory access score on the STREAM benchmark?
• How does your virtualization system score on the SPECvirt benchmark?
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Questions To AskFlexibility (Part 1)• Am I able to load my own VMs?
• Am I able to install software?
• What virtualization technology is being used?
• Are there additional abstraction layers?
• Can I dynamically add memory and CPU to a cloud VM while it’s running?
• How can I ensure CPU and memory are guaranteed?
• What access protocols are available?
• RDP, VNC, ICA, Console, SSH…
• Over non standard ports?
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Questions To AskFlexibility (Part 2)• What configuration options do I have?
• Can I add memory?
• Can I add storage?
• Can I use public IPs?
• What domain name mapping options do I have?
• Can I have multiple environments per user?
• Can I archive environments?
• What supporting tools are there?
• Active directory integration
• User management
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Questions To AskFlexibility (Part 3)• Do you offer on-premise, web-based, or mixed environments?
• Will the solution work with what I have in place today?
• What pricing, licensing, and payment options are available to me?
• What are the client requirements?
• How often do these change? Example: Must I upgrade my browser to take advantage of new features?
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Questions To AskCosts• Can I get predictable service costs that still allow me to scale when I need
to?
• How can I get the cost benefits of multi-tenancy but still access dedicated infrastructure when I need it?
• How do you define a processor / virtual core / Compute Unit?
• What are your SLAs and how do you compensate when it is not met?
• During maintenance windows? Planned vs surprises
• What happens when there is over subscription?
• Can I leverage my existing Agreements?
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Tools You Can Use
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Service Management IndexCarnegie Mellon launched an initiative for standardized risk and benefit comparisons.
It’s called the Cloud Service Measurement Initiative Consortium (CSMIC)
Service Management Index
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Cloud Sleuth Viewers
Global Provider ViewCloud Performance Analyzer
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Consensus Assessments Initiative
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The Outcome
You now have an arsenal of key questions/tools you can use to evaluate a
cloud provider effectively.
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What to watch out for…Trust but verify. Carefully review policies, terms, conditions, and
agreements.
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Questions? Ideas? Feedback? Contact me:
Twitter: @RHarbridge
Blogs: http://www.RHarbridge.com
Email: [email protected]
Resources: 700+ SharePoint IA Slides at PracticalIntranet.com 130+ SharePoint Standards at SPStandards.com15 Pages of Important Questions at SharePointDiagnostics.com
Thank You
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Appendix/Resources
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Main SharePoint Online marketing site:http://sharepoint.microsoft.com/en-us/SharePoint-Online/Pages/default.aspx
Primary Office 365 marketing site:http://www.office365.com Trials, 100-200 level customer-facing infoContains info about BPOS suite and SPO30-Day trial
SharePoint Online developer resource center (MSDN): http://go.microsoft.com/fwlink/?LinkId=203983 SharePoint Online Administration resource center (TechNet): http://technet.microsoft.com/sharepoint/gg144571.aspx‘Help and How-to’ for SharePoint Online (Office.com): http://office.microsoft.com/redir/FX102052854.aspx
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Microsoft Privacy Guidelines for Developing Software Products and Services http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16048
Cloud Computing Security Considerations paper (by Microsoft) can be found here: http://go.microsoft.com/?linkid=9708479
Office 365: Addressing Cloud Computing Security Considerationshttp://download.microsoft.com/download%2F2%2F2%2F0%2F220AE513-4A01-4D95-9275-11E71215A0C2%2FCloudSecurityConsiderations_MicrosoftOffice365.pdf
Pain Point: http://community.office365.com/en-us/f/148/t/3388.aspx
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Evolution?
Elasticity is not cloud computing…
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Evolution?
Elasticity is not cloud computing…
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Evolution?
Elasticity is not cloud computing…
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Cloud = Hosting (Not New)
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Transitioning to the Cloud
Determine Intranet Site Strategy Cloud seminars Plan Custom solutions In-house support
Build collaboration strategy S+S workshops Stage Integration services ‘Partner on-behalf’
Gather requirements Assess Active Directory health Deliver Application Lifecycle
Management (ALM)Health analyzer
dashboard
• Reduce friction• Simplify the transition• Drive down costs• Decrease time-to-market (TTM)• Improve satisfaction from all business owners
Primary Goals
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BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
Microsoft Office 365 Value
BEST PRODUCTIVITY EXPERIENCE
Online meeting presentation with pc-to-pc audio avideo
Desktop and Application sharing and virtual whiteboard
Recording Capability
Instant messaging
Co-Authoring in Word
Presence
Status update
Activities
My Sites in SharePoint
Easily connect with others across organizations with calendar sharing and publishing in Outlook
Familiar Office ExperienceCreate sites to share documents with
colleagues and partners with SharePoint
Cross-browser support
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing
• Manage and share important documents and personal insights with colleagues using My sites
• Share your calendar with colleagues, partners, and customers
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”
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BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
Microsoft Office 365 Value
• Rich client access online or offline via Office desktop applications on PCs and Macs
• View and do light editing of documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari)
• Access your Inbox using any of the major web browsers with Outlook Web App
• Access email, contacts, calendar, and SharePoint sites from many devices including Windows Phones, Nokia, Android, iPhone and BlackBerry
• Single Inbox to manage email and voicemail with unified messaging
• Connect securely** over Internet with HTTPS without the need for VPN
ACCESS ANYWHERE
Web applications with cross-browser support
Outlook Web App
Seamless mobile access across many devices
Access to PowerPoint
Access to SharePoint Office Hub in Windows Phone 7
* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”
#o365redmond @RHarbridge
BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
Microsoft Office 365 Value• Just works. Minimal user training required to get
productive right away
• Hybrid deployment scenarios allow on-premises and online users to work together seamlessly
• Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business
• Stay up to date with the latest productivity experience through a subscription service
WORKS WITH WHAT YOU KNOW
Outlook Web AppOutlook
* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”
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BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
Microsoft Office 365 Value
• Always maintains the latest defenses against viruses and spam through built in anti-virus and anti-spam filters monitored 24/7 by security experts. Premium anti-spam and antivirus protection built-in provided by multiple virus scanning engines
• Continuous data back-up to geo-redundant servers to protect against datacenter-wide failures
• Risk mitigation multi-dimensional approach to help safeguard services and privacy of data
• Helps customers meet certain regulatory requirements
• Backed by a 99.9% financially backed Service Level Agreement
ROBUST SECURITY AND RELIABILITY
99.9% financially backed SLAGeo redundant datacenters
* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”
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BEST PRODUCTIVITY EXPERIENCE
Work together, smarter
ACCESS ANYWHERE*
Solve problemsfrom more places
WORKS WITH WHAT YOU
KNOW
Familiar tools
ROBUST SECURITY AND
RELIABILITY
99.9% uptime. Guaranteed.
IT CONTROL AND
EFFICIENCY
Keeps you in control
Microsoft Office 365 Value
• 24/7 IT professional phone support or via electronic ticketing
• Service health portal and RSS feeds to provide up to date service availability information
• Simplified management with a single administration center with role based access
• Remote PowerShell to allow scripting of routine tasks and access to raw data for reports
• IT friendly service update policies that put you in control
IT CONTROL AND EFFICIENCY
Service health portal Simplified Management
MICROSOFT® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES
* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”
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K (Kiosk Worker) Family Plans
Office Web Apps
SharePoint Online Kiosk
Plan K1
Plan K2
Components
Exchange OnlineKiosk
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Kiosk Worker
User Segment Offers: Plan K Family• 500 MB mailbox• Outlook Web App only• POP support• Messaging, calendar, contacts• Forefront antivirus and anti-spam• SharePoint Access (0MB storage)• Site search capabilities• Office Web Apps
Low cost offering to users that do not have messaging and collaboration capabilities today
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E (Enterprise) Family Plans
Office Web Apps
Email, calendar, AV/AS, Personal Archive
Collaboration Portal
Conferencing
IM & presence
Office Pro Plus
Forms, AccessExcel, & Visio Services
V.mail & Advanced Archive Capabilities
Voice
Plan E1Plan E2
Plan E3
Plan E4
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Enterprise Information Worker
Rich feature offering that meets a users full messaging and collaboration needs
User Segment Offers: Plan E Family• 25GB mailbox• 500 MB SharePoint storage• Client connectivity• Mobility• OCS capabilities• Exchange & SharePoint capabilities• Office Professional Plus• On-premises access rights
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SharePoint Online – Feature ComparisonFor Small Businesses
SharePoint Online in P1For Kiosk Workers SharePoint
Online in K1/K2For Information Workers
SharePoint Online Plan 1 in E1/E2
For Information Workers SharePoint Online Plan 2 in
E3/E4Team Sites Yes Yes Yes Yes
Simple Public-Facing Website 1 Basic Public-facing site included No 1 Basic Public-facing site
included1 Basic Public-facing site
included
Site Designer Yes Yes Yes Yes
SharePoint Designer 2010 Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sites
Custom Workflows Yes Yes No Yes
Sandbox Solutions (PTC) Yes Yes Yes Yes
My Site No No Yes YesEnterprise Features (Forms Services, Excel Services, Visio Services) No No No Yes
Access Services Yes No No Yes
Business Connectivity Services (BCS) No No No No
Site Collections Single Site Collection N/A Up to 300 Up to 300
Office Web Apps View & Edit View only for K1View & Edit for K2
View only for E1View & Edit for E2 View & Edit
Search (across Site Collections) N/A Yes Yes Yes
Basic External Document Sharing Yes N/A Yes, add-on Yes, add-on
Storage 10GB + 500MB per USL 10GB + 0MB per USL 10GB + 500MB per USL 10GB + 500MB per USL
Buy additional storage No Yes Yes Yes
Max Org Users Up to 50 TBD TBD TBD
Admin Single Site Collection No Yes Tenant level Yes Tenant level
Support Community 24x7 phone support for Admin
24x7 phone support for Admin 24x7 phone support for Admin
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Extensibility?
Sandboxed Solutions (Partial-trust code)
Farm-level Solutions (Full-trust code) No
Silverlight Web Part (.XAP files)
BCS (backend LOB integration) No
SharePoint Designer 2010
Client Object Model
Web Services
OOB Browser Configuration (Web Parts, Theming)
Visual Studio 2010 (SharePoint Tools) (Farm and Sandbox) (Sandbox only)
InfoPath Forms (Admin and Sandbox) (Sandbox only)
Workflows (Custom and Declarative) (Custom Activities in Sandbox and
Declarative)
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What goes into a SharePoint Online customer’s Sandbox?
• Agility for developers and individual business units• Easy deployment• Iterative development• Access to Shared Servers
• Management stability• Safe• Limited API Access• Monitored Resources
• A safe, isolated process where the solution runs• Access to a subset of Microsoft.SharePoint namespaces• Site Collection Solution Gallery for deployment
• Managed by individual site collection owners
Custom code running at the site collection level, providing developers the flexibility to deploy safe and rapid solutions.
The SandboxEssential agility, essential stability
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Sandbox SolutionsSupported Unsupported
Feature Receivers Access to Farm/Web AppEvent Receivers Access to File System
Navigation Web App/Farm Scoped Features
Web Parts Global Assembly Cache (GAC)
InfoPath Forms Logic Access to web.config
Custom Declarative Workflow Activities Ability to install code/files on server
Declarative Workflows Timer Jobs
Content Types Admin Access Beyond Site Collection
Site Columns Running with Elevated Privileges
Lists & List Definitions Access to External Web Service Calls
Custom Ribbon Actions/Extensions External Code Access to SP Web Services/Client Object Model
Web Templates Business Connectivity Services
Site Pages
Page Layouts & Master Pages
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What does Silverlight enable in SharePoint Online?
•A Web Part can be a host for Silverlight•SharePoint ships with Silverlight web part
• Need only build a Silverlight control or app•The web part can contain custom properties that are sent to Silverlight via the InitParameters property•The XAP file can be deployed to a SharePoint Online document library•The Silverlight application can then make use of the Client OM to access SPOnline data.
• Programs running on the client can add and remove lists, add, update, and delete list items, modify documents in document libraries, create sites, manage permissions of items, add and remove web parts from a page, and much more.
Silverlight provides the opportunity for developers to create the next generation of Rich Internet Applications (RIAs). SharePoint Online integrates closely with Microsoft Silverlight to enable you to build compelling user interfaces that interact with SharePoint Online data.
Silverlight
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The Client Object ModelWhat does the client object model enable?
• Abstraction layer• Results returned as recognizable SharePoint objects
Provide powerful ways to interact with SharePoint Online data remotely from script that executes in the browser – providing access to objects at the site-collection level and lower within the SharePoint hierarchy.
• .NET• ECMAScript• Silverlight
Consistent developer experience across platforms
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Client Side Solutions
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Flexible for Many Company Scenarios• Organizations where the majority of workers use PCs throughout
the day, such as law firms, financial services, consulting, design agencies
• Project teams and groups working both internally and externally
• Companies that have workers without an assigned PC or easy access to email and information sites, such as shop floor workers, retail workers, and medical professionals
• Example industries include manufacturing, medical services, retail, transportation, and hospitality
• Companies that have disbursed branch offices or multiple locations such as retailers, banking, restaurants
• Easier way to deploy and manage a common communication and collaboration solution across an organization in many separate locations
Multi-location
All Information
Workers
Hybrid IW/Non-IW
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Why Microsoft?• 40 million+ paying customers of Microsoft Online Services including 50% of
Fortune 500 companies• 20+ years experience in building enterprise software• 16,000 partners committed to Microsoft Office 365• Global reach: Microsoft Office 365 available in 40 countries and localized
into 20 languages
Business Credibility
• Same best in class features found in Exchange, SharePoint, Lync, and the Office Web Apps
• Seamless transition and experience for end users• Anywhere access across phones, browsers and PCs
Rich and Familiar
Capabilities
• Right offers for the right users• Power of choice: on-premises, online or hybrid• Continuous innovations every 90 days• Major and minor update policy respectful to IT pro need for control• Service delivery platform approach enabling new services across Microsoft
and partners
Most Compelling
Vision
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SharePoint Online Administration
• … in SharePoint Online Administration Center• Enable sites to share with External Users• Manage site collections and ownership• Manage storage allocation• Manage My Sites & User Profile data• Manage metadata (across site
collections)• … in Microsoft Online Administration
Center• Add and verify a domain name• Create, change, or delete user accounts• Create a security group• Establish Active Directory sync• Escalate issues to Online Services
Support• Manage passwords• Monitor service licenses• Monitor service health
Responsibilities include … • Multi-Tenant• Modular Services Applications• Offers governance at all levels
= Administered by Microsoft
= Administered by Customer and/or Partner
For more information, please go to:• The SharePoint Online Administration resource center (TechNet)• SharePoint Online Administration Guide (coming soon)• The Office.com 'Help and How to' center• The SharePoint Online Planning Guide
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Sub-Levels of Administration within SharePoint Online
• Tenant admins can delegate a unique owner per each new site collection
• Create new team sub-sites, new document libraries
• Manage the look and feel (title, navigation, theme, master pages)
• Manage various galleries (web parts, list templates, Sandboxed Solutions)
• Manage permissions and groups• Invite internal or external groups/users via
email to share your site• And more …
Site Collection Owners
• Settings that only affect the single site they own (no cross-site actions)
• Manage site features• Save site as template• Manage site columns and site content
types• Site deletion• Manage user alerts, RSS settings• Adjust default regional and language
settings• And more …
Site level Owners
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Vendors