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OCCUPANT LIFE SAFETY EMERGENCY
RESPONSE PROCEDURES
TABLE OF CONTENTS
INDEX ....................................................................................................................................1
EMERGENCY TELEPHONE NUMBERS ..............................................................4
INTRODUCTION ..............................................................................................................5
BUILDING/TENANT FIRE SAFETY Safety Coordinator Letter…………………………………………………………………...6
Smoke/Fire Emergency Procedures ...........................................................................8
Fire Safety Features …………………………………………………………………………9
Fire Extinguisher Operation .....................................................................................11
Tenant Fire Emergency Responsibilities .................................................................12
Tenant Evacuation Procedures .................................................................................14
Recommended Fire Safety Feature for Tenant Space ............................................17
Fire Prevention Tips ..................................................................................................17
Regulatory Compliance .............................................................................................18
BOMB THREAT / NUISANCE CALL
Procedures / Checklist ...............................................................................................19
Bomb Threat Information .........................................................................................20
Bomb Threat Received by a Tenant .........................................................................21
Bomb Threat Received by the Building Management Office ................................22
Bomb Threat / Tenant Ordered to Evacuate ..........................................................23
Letter Bomb ................................................................................................................24
BUILDING SECURITY
General Information ..................................................................................................25
Tenant Security Responsibilities ..............................................................................26
Theft ............................................................................................................................27
Lost and Found ..........................................................................................................27
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MEDICAL EMERGENCY
Tenants Requiring Medical
Attention……………………………………………………………………………28
Ambulance Services…………………………….………………………………….28
Hospitals…………...……………………………………………………….……….28
POWER FAILURE…………………………………………………………………….29
SEVERE WEATHER
Severe Thunderstorm Activity……………………………………….……………30
Tornado Warning……………………………………………………….………….30
EARTHQUAKES
Precautions to Take During an Earthquake……………………………………..32
Precautions to be Taken After an Earthquake…………………………………..33
FLOODING
Flooding within the building and structures……………………………………..35
Flooding outside the building and structures…………………………………….35
MEDIA INQUIRIES…………………………………………………………………...36
EVACUATION ROUTES ECC Lake Level evacuation routes ……………………………...………………..38
ECC 1st floor evacuation routes ……………………….…………………………..39
ECC 2nd floor evacuation routes …………………………………..….…………...40
ECC 3rd floor evacuation routes …………………………………………………..41 ECC 4th floor evacuation routes ……………...…………………………………..42
EMERGENCY LIFE SAFETY DEVICE LOCATIONS ECC 1st Floor Emergency Life Safety Device Locations ………………………..43
ECC Second Floor Emergency Life Safety Device Locations …………………..44
ECC 3rd Floor Emergency Life Safety Device Locations …………………….…45
ECC 4th Floor Emergency Life Safety Device Locations ……...………………...46 ECC Lake Level Emergency Life Safety Device Locations ………………...…...47
CONTRACTOR / VENDOR INSURANCE REQUIRMENTS Construction Contractor Insurance Requirements………………………………48
Service Contractor Insurance Requirements..……………………………………50
EDGEWATER CORPORATE CENTER OCCUPANT FORMS After Hours Property Access Form………………………………………………..52
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Property Access Form .......................................…………………………………...53
Tenant Emergency Contacts Information Form……………………………… ....54
Disabled Persons Emergency Contact List ..............................................................55
Disabled Persons Assistance Form ...........................................................................56
Tenant Access Card Request Form………………………………………………..58
Tenant Key Request Form .................................…………………………………...59
Fitness Center Agreement Form ……………………………… .............................60
Fitness Center Rules and Regulations......................................................................63 Property Removal Form ....................................…………………………………...65
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EMERGENCY TELEPHONE NUMBERS
Building Management
Molly Manion, Property Administrator Office: (803) 835-1999
Trey Taylor, Group Manager Office: (704) 943-2300 Mobile: (704) 516-7949
Christine Sledge, Assistant GM Office: (803) 835-8666 Mobile: (704) 618-0374
Gerald Vaughn, Chief Engineer Office: (803) 835-6559 Mobile: (704) 622-3610
Tomas Marin, Building Engineer Office: (803) 835-8675 Mobile: (704) 562-3312
Security
Security Officer Desk: (803) 835-6100 Mobile: (803) 246-4355
Emergency
Police Department 911
Fire Department 911
Area Hospitals
Piedmont Medical Center (803) 329-1234
Carolina Medical Center (704) 355-2000
Carolina Medical Center - Pineville (704) 543-2025
Mobile: (585) 739-1537
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INTRODUCTION
The security and safety of our tenants are primary concerns for the management team at
Edgewater Corporate Center. By informing you of our buildings’ emergency procedures, we
hope to reduce the risk of threatening occurrences, and to coordinate quick, effective responses
to emergency situations.
This OCCUPANT LIFE SAFETY EMERGENCY RESPONSE PROCEDURES section
of this handbook provides information to ensure the maximum protection for you and your
employees. It is essential that these procedures are fully understood and that they are followed if
an emergency situation arises.
Please see the following page, which outlines the duties of the Tenant Safety
Coordinators / Fire Wardens. The Tenant Safety Coordinators / Fire Wardens play an important
role in maintaining the safety of the buildings and responding effectively to emergency
situations. Each office should select one primary Tenant Safety Coordinators / Fire Wardens and
one alternate Tenant Safety Coordinator / Fire Warden for every 50 employees. The building
management office should be notified of these coordinators, as they will be contacted regarding
building safety procedures.
We are pleased to have you as a tenant, and hope that you will work with us to enhance
the safety and security of all tenants and employees at Edgewater Corporate Center. If you have
any questions, please feel free to contact the building management office at (803) 835-1999.
Thank you for your cooperation.
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Dear Tenant Safety Coordinator / Fire Warden,
The security and safety of our tenants is a primary concern for the management team at
Edgewater Corporate Center, your assistance with this effort is greatly appreciated. We
respectfully ask each tenant to provide one primary safety coordinator and an alternate for every
50 employee’s occupying your suite.
The Tenant Safety Coordinators / Fire Wardens play an important role in maintaining the
safety of the building and responding effectively to emergency situations.
As a Tenant Safety Coordinator / Fire Warden you are responsible for the development
and implementation of your company’s fire safety program. This program should include
development of evacuation plans, training of employees in emergency response procedures, and
practice of emergency procedures.
The Tenant Safety Coordinator / Fire Warden will also be a key contact for the building
management office in the event of power failures, severe weather, medical emergencies, or other
emergency situations.
We are pleased to have you as a Tenant Safety Coordinator / Fire Warden, and hope that
you will work with us to enhance the safety and the security of all tenants and employees at
Edgewater Corporate Center. You will be notified of any future training sessions or changes in
building safety procedures. In turn, should your contact information or designation as a Tenant
Safety Coordinator / Fire Warden change, please notify the building management office
immediately.
Thank you for your cooperation, support and participation.
Sincerely,
Gerald Vaughn
Chief Engineer
Edgewater Corporate Center
Jones Lang LaSalle Americas, Inc
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BUILDING/TENANT FIRE SAFETY
In the event of a fire, the safe and rapid evacuation of the affected area is the joint
responsibility of building management and the tenants in that area. It is imperative that each
employee become familiar with the procedures described on the following pages. If there are
any questions, please call the building security desk at (803) 835-6100 before an emergency.
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SMOKE/FIRE EMERGENCY PROCEDURES
IF YOU SMELL SMOKE:
1. Call the Building Security Desk (803-835-6100). Report the smoke, giving the
location if possible and other available details.
2. Notify your designated tenant safety coordinator.
3. Wait for a response from building management.
DO NOT USE THE ELEVATOR.
DO NOT EVACUATE UNLESS INSTRUCTED TO DO SO.
IF YOU SEE FIRE:
1. Close all doors leading to the fire.
2. Activate a pull station. This will alarm the building and call the fire department.
3. Call the building security desk (803-835-6100). Report the fire, giving the exact
location and any other available details.
4. Start your evacuation procedure.
DO NOT USE THE ELEVATOR.
DO NOT EVACUATE UNLESS INSTRUCTED TO DO SO.
The building management office will notify you, if evacuation is NOT necessary.
Follow the evacuation instructions precisely.
DO NOT USE THE ELEVATORS. USE THE STAIRWELLS ONLY.
NOTE: After hours call Security
Security Desk – 803-835-6100 - or -
911
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BUILDING FIRE SAFETY FEATURES
1. Edgewater Corporate Center is constructed of poured, post tensioned, reinforced concrete
with a red granite exterior to inhibit the spread and minimize the effects of fire on the
building’s structure.
2. Multi-purpose “ABC” fire extinguishers are wall-mounted just inside the stairwells each
floor. Tenant Safety Coordinator’s should become familiar with the exact location and
the proper use of these devices.
3. When an alarm on a floor is activated, the floor above and the floor below will also go
into alarm. After five (5) minutes the entire building goes into general alarm, unless the
original alarm is proven to be false and is reset.
4. Both buildings have two stairwells identified on evacuation maps with an entrance on
each floor and are recommended for evacuation purposes. Each stairwell has a
pressurization fan that is activated on an alarm and prevents smoke from entering the
stairwells.
Types of Fires
Class A, Fires in such ordinary combustibles as paper, wood, cloth, rubber, textiles and
many plastics.
Class B, Fires in flammable liquids such as grease, oil, paint and gasoline.
Class C, Fires involving energized electrical equipment, where there is a risk of shock.
When electrical equipment is de-energized, Class A fire extinguishers may be
used safely.
Class D, Fires in combustible metals, such as magnesium, titanium, zirconium, etc.
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Multi-purpose “ABC” extinguishers can be purchased to handle all classes of office fires.
These chemical-based extinguishers can cause damage to electronic equipment. However, water
extinguishers must not be used if an electrical current is present, because of the danger of
electrical shock. A fire in electronic equipment rooms will almost always require the use of an
“ABC” rated fire extinguisher because: (A) there is likely to be paper nearby, (B) there may be
oil or grease involved, and (C) it is electrical equipment.
Arrangements with building management should be made to protect areas such as
computer rooms, mailrooms, and duplicating and storage areas with fire-related enclosures and
fire extinguishers. Depending on the size and value of these areas, smoke detectors or automatic
extinguishing systems (using chemicals such as Halon or FM200) are recommended.
Emergency Fire Extinguisher and Safety Compliance
1. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to maintain fire extinguishers within their spaces including
monthly documented inspections, annual documented inspection by a
certified contractor and five year documented inspection, cleaning and
pressure testing of the vessel and components.
2. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to maintain clear and unobstructed halls and corridors that are
known as egress routes within the tenant spaces.
3. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to eliminate storage of flammables and contaminates such as
paints, varnishes and fuel accelerants without proper NFPA and OSHA
certified storage cabinets and apparatus within tenant spaces.
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FIRE EXTINGUISHER OPERATION
TO OPERATE: (Same for all types of fire extinguishers)
1) Pull the retaining pin.
1) Aim nozzle of the extinguisher at the base of the fire, squeeze the handle, and sweep
the nozzle back and forth.
This is most commonly known as the P.A.S.S. method.
P.A.S.S. stands for PULL, AIM, SQUEEZE and SWEEP.
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Tenant Fire Emergency Responsibilities
Tenant Safety Coordinators / Fire Wardens Responsibilities:
1. The Tenant Safety Coordinators / Fire Wardens should be responsible for the
development and implementation of the tenant’s fire safety program. This
program should include:
A. Development of evacuation plans:
Familiarize employees with the location of all exit stairwells.
Familiarize employees with the location and proper use of fire
extinguishing equipment within the building.
Inform the building management office of all handicapped people
who might require assistance during evacuation.
B. Assignment of fire-fighting responsibilities:
Designate and train individuals in fire-fighting techniques for small
fires only (areas of less than 10 square feet).
When fire-fighting personnel arrive, give them the information
they need regarding the cause of the fire and the status of fire-
fighting efforts.
C. Train employees in emergency response procedures.
D. Practice emergency procedures to assure familiarity with individual
responsibilities.
The building management office is available to assist you in organizing training sessions
for your designated employees. It is the responsibility of the Tenant Safety Coordinators /
Fire Wardens to train their employees in these emergency procedures.
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2. In the event of a fire in the tenant’s space, the Tenant Safety Coordinators / Fire Wardens
are in charge until the building’s Engineer, an appointed alternate, or the fire department
arrives. The Tenant Safety Coordinators / Fire Wardens and the other designated
employees should initiate the following emergency procedures:
A. Close all doors leading to the fire.
B. Call 911.
C. If at all possible call the building security desk (803-835-6100). Report
the fire’s exact location and what material is burning.
D. Activate a pull station and begin your evacuation. Tenants should attempt
to extinguish small fires (areas of less than 10 square feet) unless doing so
would expose them to personal danger and/or cause delay in calling the
building management office, or in evacuating the area. If the fire is in a
wastebasket, move it to a less dangerous location if possible. If machinery
is on fire, shut off power to it. Do not however, risk injury to yourself or
others.
E. A designated employee should wait by the service elevator to direct the
building management office representative to the fire scene.
F. The Tenant Safety Coordinators / Fire Wardens should coordinate their
activities with those of other Tenant Safety Coordinators / Fire Wardens
on the fire floor.
G. When the building management office representative arrives on the fire
floor, he/she is in charge, and all tenants will heed any order issued.
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Tenant Evacuation Procedures
In order to ensure a clear, uninhibited entry for the local fire authority into the building
and to the fire area, it is extremely important that ALL tenants evacuate in the precise manner
and to the exact area designated by the building management office representative, Tenant Safety
Coordinators / Fire Wardens or local fire authority.
The following evacuation procedures should be observed:
1. If possible, quickly grab purses, wallets, valuables, etc. as soon as the order to
evacuate is given. You will not be allowed back into the space until the local fire
authority declares it is safe to re-enter.
2. Before opening any door to the corridor, check the door and doorknob for heat. If
it is warm, stay in your office and seal around the door seams using wet towels or
“duct” tape. DO NOT OPEN THE DOOR! Find another exit to the corridor.
3. If both your door and doorknob are cool, and you leave your office:
a. Check for smoke in the corridor.
b. When smoke is present, stay low by crawling as cool, clean air is closest
to the floor.
c. Everyone should proceed quickly, but calmly, to the nearest stairwell.
DO NOT RUN! All the stairwells are constructed with fire-resistant
materials to provide safe evacuation for building occupants.
d. DO NOT PANIC!! Panic is the most harmful and most difficult element
to control in an emergency. Avoiding panic is accomplished through the
following steps:
Knowledge of procedures which must be followed
Confidence in the responsible person’s ability and guidance.
Calmness and self-confidence of responsible personnel.
e. DO NOT USE THE ELEVATORS!
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f. Check stairwells for smoke. If smoke is not present in the stairwell,
proceed down the stairwell and exit the building. When you are
proceeding down the stairwell, always utilize the outside lane of the
stairwells, as emergency personnel will be using the inside lane to move
up to the fire floor.
g. If the corridor and/or stairwells are smoke filled, RETURN TO YOUR
OFFICE.
h. Once you are in the stairwell, should you encounter smoke on your
descent, get out of the stairwell into any smoke and fire free corridor and
proceed to a different stairwell.
i. Evacuate to the exact area designated by the building management office
representative, Tenant Safety Coordinators / Fire Wardens or local fire
authority.
j. The designated evacuation area is located at the flag poles in front of the
open air parking lot. Please congregate there to insure you do not inhibit
fire-fighting activities. The stairwells exit the buildings on the ground
floor into corridors leading directly to outside exits.
4. A person should be designated to walk the floor/suite to assist employees and
make sure everyone is aware of the evacuation order.
5. The last person leaving any enclosed office area should close the office door,
without locking it. The doors in the building are fire rated and this will help to
confine any fire until the arrival of the local fire authority.
6. Form a single-file line at the stairwell exit door and proceed calmly and carefully
down the staircase to the exits.
7. Conversation should be kept to a minimum. Everyone should stay in a single-file
line on the outside of the staircase.
8. Once the evacuation has begun, no one should attempt to re-enter the evacuated
area until it has been declared safe or clear by the local fire authority.
9. During evacuation, handicapped persons should be helped into a fire-
protected stairwell or corridor. Security or fire department personnel will
meet them in this area and assist their evacuation to the exits. The Tenant
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Safety Coordinator should notify the building management office as to the
location of handicapped and or disabled employees so that security personnel
may respond to assist their evacuation.
ALWAYS NOTIFY AND UPDATE THE MANAGEMENT OFFICE WITH THE LATEST
INFORMATION ABOUT NEW AND OR TEMPORARY MOBILITY CHALLENGED
PERSONNEL THAT WILL NEED ASSISTANCE IN THE EVACUATION PROCESS.
10. Upon arrival at the designated rendezvous point outside, everyone should remain
in the area. No one should leave unless directed to do so by the local fire
authority or the building management office representative.
11. The Tenant Safety Coordinator or alternate should proceed to take a head count to
determine if every employee and visitor is accounted for. If someone is missing,
this information should be relayed to the security personnel at the rendezvous
point.
If evacuation of an area is not possible because all escape routes are blocked by fire or
thick smoke, the following procedures should be observed:
1. Move as far away from the fire as possible. Close all doors as you go. Every
closed door between you and the fire provides a barrier against smoke.
2. If a phone is accessible, call the local fire authority (911) and then the building
security desk (803-835-6100) with your precise location.
3. Stuff clothing or other materials around cracks in the doors to prevent smoke from
penetrating the area.
4. DO NOT BREAK THE GLASS! Under certain conditions, an open window
may draw smoke, heat and fire into the area. If the glass has been broken, there
will be no way to stop the smoke from entering the room.
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Recommended Fire Safety Features for Tenant Spaces
1. Tenants should make arrangements with building management to protect areas
such as computer rooms, mailrooms, duplicating and storage areas with fire-rated
enclosures and fire extinguishers. If the size or value density of these areas is
large, smoke detectors or automatic extinguishing systems (such as Halon or FM
200) should be considered. Call the building management office (803-835-1999),
if you need any assistance in arranging the purchase and installation of any of the
above equipment.
2. Tenants should take steps to safeguard their business from the effects of a fire in
the building by protecting vital documents and company records. Off-site records
storage, or fire-resistant storage areas can do this. The specific method of
protection will depend on the size and nature of the material involved.
Fire Prevention Tips
1. Smoke in designated areas only. Make sure all cigarettes and cigars are
thoroughly extinguished before safely depositing them into the ashtrays. Also, do
not leave lit cigarettes or cigars unattended.
2. Unplug electrical appliances such as coffee pots or water heaters when not in use.
3. Arrange for proper use and storage of adhesives, cleaning fluids, and other
flammable liquids and, where possible, substitute with less flammable products.
Please properly store copier and printer supplies. The building management office
will be happy to assist and advise you in this process.
4. Eliminate extension cords where possible, by installing additional power outlets
or relocating some electrical equipment. The building management office
recommends 6 foot, UL listed extension cords. NO LAMP EXTENSION
CORDS OR MULTI-JACKS SHOULD BE UTILIZED. Special attention should
be given as to the placement and line size of extension cords. Extension cords
should NEVER be placed in walk paths or hallways as this can cause serious
accidents as the result of tripping.
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5. Make sure the power is shut off on all office equipment such as typewriters,
calculators, computers, etc. at the close of the business day.
6. Provide adequate ventilation for office equipment such as copying machines,
printers or computers.
7. Electrical closets within tenant spaces should be kept locked at all times. Nothing
should ever be stored in these closets.
8. Freight elevator lobbies on all floors should be kept clear at all times to provide
access for emergency equipment and personnel. Tenant’s belongings and
deliveries should not be stored in freight lobby areas.
Regulatory Compliance
1. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to maintain fire extinguishers within their spaces including
monthly documented inspections, annual documented inspection by a
certified contractor and five year documented inspection, cleaning and
pressure testing of the vessel and components.
2. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to maintain clear and unobstructed halls and corridors that are
known as egress routes within the tenant spaces.
3. Tenant s are required per NFPA (National Fire Protection Association) and
local authorities having jurisdiction (State Fire Marshal, Local Fire
Marshals) to eliminate storage of flammables and contaminates such as
paints, varnishes and fuel accelerants without proper NFPA and OSHA
certified storage cabinets and apparatus within tenant spaces.
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BOMB THREAT / NUISANCE CALL
PROCEDURES / CHECK LIST
At a.m./p.m., a telephone call was received at _______________(telephone
number and extension) The following message was received:__________________________
1. TRY TO GET THE CALLER TO REPEAT THE MESSAGE! (“I’m sorry, would
you say that again please?”)
2. TRY TO KEEP THE CALLER TALKING! (Try to act natural)
Questions to ask caller: When is the bomb going to explode?
Where is it right now?
What kind of bomb is it?
Did you place the bomb?
What is your address?
What is your name?
3 CALL DESCRIPTION: Sex of Caller _________ Age _______
Race ________ Length of Call __________
CALLER’S VOICE BACKGROUND NOISES
___
___
___
___
___
___
___
___
___
___
___
___
Calm
Angry
Excited
Slow
Rapid
Soft
Loud
Laughter
Crying
Normal
Distinct
Familiar
___
___
___
___
___
___
___
___
___
___
___
Slurred
Nasal
Stutter
Lisp
Raspy
Deep
Ragged
Cleared Throat
Crackling Voice
Disguised
Accent
___
___
___
___
___
___
___
___
___
___
Street Noises
Crockery
Voices
P A System
Music
House Noises
Motor Office
Animal
Noises
Other:
___
___
___
___
___
___
___
___
Machinery
Factory
Machinery
Clear
Static
Local
Long
Distance
Phone Booth
4. THREAT LANGUAGE
_____ Well-spoken (educated) _____ Incoherent _____ Foul
_____ Irrational _____ Taped
_____Message read by threat maker
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THIS REPORT PREPARED BY: _______________________________________
SUITE: ______________________
DATE: ______________________
BOMB THREAT INFORMATION
General Information:
There are two reasons for a caller to report a bomb is to go off at a particular location:
1. The caller knows that an explosive or incendiary device has been or will
be placed in the building and wants to minimize personal injury. The
caller may be the person who planted the device or just someone who is
aware of such information.
2. The caller wants to create an atmosphere that spreads panic and disrupts
normal business activity. This may be the ultimate goal of the caller.
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BOMB THREAT RECEIVED BY A TENANT
Should a tenant receive a bomb threat, the following guidelines should be used:
1. Follow the checklist on the first page of this section. Try to obtain as much
information as possible. Be prepared to relate this information to the police when
they arrive.
2. Immediately call the building security desk (803-835-6100). Building
management will call the police. If possible, have a second individual call the
building management office while the bomb threat call is still in progress.
3. The building management office will give the order to evacuate, if necessary.
4. Be alert for any unfamiliar people and/or objects to point out to the police or
building management upon their arrival. DO NOT touch or handle any suspected
object.
5. The Tenant Safety Coordinator, accompanied by the police and building staff,
will make a complete search of the suspected area. It will be the responsibility of
the Tenant Safety Coordinator to identify any suspicious items, which do not
belong in the space.
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BOMB THREAT RECEIVED BY THE BUILDING MANAGEMENT OFFICE
In the event that the building management office receives a bomb threat, the following
guidelines will be observed:
1. The police department will be notified immediately.
2. If a bomb threat is received against a specific floor, the Tenant Safety Coordinator
in the affected area will be informed of the situation and a building management
office representative will proceed immediately to the scene. The building
management office representative will give the order to evacuate, and provide
further instructions, if necessary.
3. Tenants should be alert for any unfamiliar people or objects to point out to the
police or building staff upon their arrival. DO NOT touch or handle any
suspected objects.
4. The Tenant Safety Coordinator accompanied by the police and building staff, will
make a complete search of the suspected areas. It will be the responsibility of the
Tenant Safety Coordinator to identify any suspicious items or items which do not
belong in the space.
5. If a bomb threat is received against the building, and not a specific floor, all
public access areas, beginning with the most accessible, should be searched.
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BOMB THREAT / TENANT ORDERED TO EVACUATE
The building management office will have the responsibility of deciding whether a tenant
space should be evacuated. If you are ordered to evacuate, all the following steps should be
followed:
1. The Tenant Safety Coordinator will be given the order to evacuate.
2. Everyone should proceed quickly, but calmly, to the nearest stairway exit. DO
NOT RUN!
3. The Tenant Safety Coordinator or alternate should walk the suite to assist
employees and make sure everyone is aware of the evacuation order.
4. Once the evacuation has begun, no one should attempt to re-enter the evacuated
area until it has been declared safe or clear by the police department or building
management.
5. Upon arrival at the designated outside rendezvous point, everyone should remain
in the area. No one should leave the area unless directed to do so by the police or
building management.
6. The Tenant Safety Coordinator should proceed to take a head count to determine
if everyone is accounted for. If someone is missing, this information should be
relayed to the security personnel at the rendezvous floor.
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LETTER BOMB
Suspicious Items
1. Letters that are unusually bulky, weighty, lopsided or rigid.
2. Parcels or envelopes with oily stains, discolorations or powder like residue.
3. Parcels or envelopes without a return address.
4. Handwritten or poorly typed address.
5. Foreign mail, airmail, or special deliveries.
6. Restrictive markings such as “confidential”, “personal”, etc.
7. Use of titles but no names.
8. Excessive postage.
9. Parcels or envelopes that simply do not look or feel ordinary.
DO NOT pull or cut any material that protrudes.
Handling Instruction
1. DO NOT handle the item.
2. DO NOT attempt to open the parcel.
3. DO NOT place the parcel in water.
4. DO NOT remove any binding material.
5. DO NOT pull or cut any material that protrudes.
6. DO NOT use cell phones or radios around the package.
CALL THE BUILDING SECURITY DESK IMMEDIATELY
(803) 835-6100
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BUILDING SECURITY
General Information
Security plays an extremely important role in the overall smooth operation of the
building. Good security protects the building against carelessness, negligence, malicious
mischief, theft, safety hazards, sabotage and fire.
Edgewater Corporate Center maintains a security desk in the lobby of the building 24hrs.
Per day 365 days Per year. Periodically, guards will patrol the buildings and the tenant floors.
They are easily recognized by their uniforms. Our security personnel act as a deterrent to the
would-be criminal, as well as enforce building regulations, maintain order and are on the alert for
any unusual activities within the building.
As a theft preventive measure, each time you, one of your employees or your vendors or
contractors remove any furniture, material or equipment from the building, you will be required
to notify the building management office. Provide a Property Removal Form or notification
to confirm authorization of property removal.
In ALL cases where you have vendors or contractors (carpet cleaning, installation or
computer equipment, construction contractors, movers, furniture deliveries, etc.) coming in after
hours or on the weekends, you must submit to the building management office a letter stating
who (name of the company and individual, if possible) will be coming, the date, and the
approximate time. Also, give a brief description of what they will be doing. Request that the
individual(s) have some form of identification to present to the guard on duty. Provide and
confirm that a completed property insurance requirement “Certificate of Insurance” is on file
with the building management office for the vendors or contractors. Provide or complete an
Edgewater Corporate Center “After Hours Request Form” for operations after building hours
or a “Property Access Form” for operations during building hours.
As hard as we try, there are still occasions when we may need to escort an unwanted
visitor from the building or to investigate a theft. The inconvenience caused by these situations
can be minimized if the procedures above and on the following pages are observed.
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Tenant Security Responsibilities
Remember that the best way to improve security is for each tenant to take an active role
just as you would in the neighborhood where you live.
1. ALWAYS make sure all doors to your offices are locked and secured at the close of
your business day. This is extremely important on the weekends.
2. Do not hesitate to and ALWAYS report any suspicious or disorderly individuals to
the building security office (803-835-6100). Security will escort them from the
building.
3. Solicitation is not permitted in the building, and any individual who enters your office
for this purpose should be reported to the building management office. They will be
escorted from the building.
4. Immediately inform the building management office of any building keys or access
cards, which are lost or missing.
5. Complete Property Access Forms for ALL contractors, vendors and functions and
provide to Management Office in advance of each event for security and management
notification 48 hours prior to activity.
6. Complete After Hours Access Forms for ALL contractors, vendors and functions and
provide to Management Office in advance of each event for security and management
notification 48 hours prior to activity.
7. Do not solicit or authorize unapproved vendors access to the property without
notification to and approval of the management office. (This includes ALL
contractors and vendors such as car wash, detail and window glass vendors.)
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Theft
Should you suspect that your offices have been broken into or if items are found to be
missing, contact the building management office immediately. In addition, if the incident occurs
after hours, our security staff submits a written report to the building management office
immediately following investigation of the matter. The police will be notified accordingly.
Lost and Found
Any individual finding lost items should turn them in to the security desk in the lobby.
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MEDICAL EMERGENCY
Tenants requiring medical attention
1. Call the Pleasant Valley Department - 911.
Be prepared to provide:
A. The address of the Building:
Edgewater Corporate Center
3023 HSBC Way
Fort Mill, SC 29707
B. The floor and suite number.
2. Call the building security desk (803) 835-6100
Upon notification, the building management office will:
A. Expedite entry into building for medical personnel and equipment.
B. Bring necessary elevator to the lobby level to expedite assistance.
C. Meet the emergency crew and direct them to the appropriate area.
Ambulance services
The Fort Mill Fire Department Ambulance service - 911 - will automatically take the
patient to the nearest medical facility. If another hospital is desired in non-emergency situations,
consult the yellow pages in advance for alternate ambulance services. Have this number handy.
Hospitals
Area hospitals include:
Piedmont Medical Center……………….. (803) 329-1234
Carolina Medical Center………………… (704) 543-2000
Mercy Hospital………………………….. (704) 540-6860
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POWER FAILURE
Edgewater Corporate Center is designed to minimize the risk of a general power failure
resulting from causes within the building. Typically, should a power failure occur, it will affect
either an isolated area of the building or some large portion of the Fort Mill area. In the event of
an electrical failure, the following guidelines should be observed:
1. Contact the building management office (803) 835-1999.
2. Raise blinds to let in outside light. If there is adequate lighting from windows,
continue performing assignment as well as possible.
3. If you are instructed to evacuate, lock all areas.
4. Do not congregate in lobby area.
5. If you are on an elevator during a power failure, the elevator will travel to the first
floor utilizing the building’s emergency power supply and the doors will open.
After all elevators have landed on the first floor, one will continue to operate
normally on emergency power.
6. The building management office will attempt to advise each Tenant Safety
Coordinator regarding the length and cause of the power failure as soon as
possible.
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SEVERE WEATHER
In general, there are two (2) types of unusual weather conditions which may occur and
for which extraordinary precaution should be taken:
1. Severe thunderstorm activity
2. Tornado
Severe thunderstorm activity
Local weather service will issue advisories predicting area of probable severe
thunderstorm activity and the estimated duration of such activity.
Tornado Warning
By definition, a tornado warning is an alert by the National Weather Service confirming a
tornado sighting and location. The weather service will announce the approximate time of
detection and direction of movement.
Public warning will come over the radio, TV or five minute steady blasts of sirens by the
Municipal Defense Warning System. Should a severe storm or tornado occur, the following
guidelines should be observed:
1. Move away from the exterior of the building to a corridor or elevator lobby.
2. As you move, try to close the doors of rooms that have windows. Also, be sure
the door to your suite is closed tightly, but not locked.
3. Go to the center corridor and protect yourself by putting your head as close to
your lap as possible, or kneel protecting your head.
4. Stairwells are safe. If not crowded, move down to a lower level for shelter. DO
NOT USE THE ELEVATORS.
5. DO NOT GO TO THE FIRST FLOOR LOBBY OR OUTSIDE OF THE
BUILDING.
6. Keep your radio or television set tuned to a local station for information.
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7. DO NOT USE THE TELEPHONE TO GET INFORMATION OR ADVICE.
KEEP CALM. If you are trapped in an outside office, seek protection under a desk.
Once the weather has subsided, report any damage or storm related leaks to the building
management office (803) 835-1999.
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EARTHQUAKES
Earthquakes are one of the nation’s most frightening natural phenomena. When an
earthquake occurs, the ground will shake perceptibly for a relatively short time, perhaps only a
few seconds or for as much as a minute in a significant earthquake.
1. Precautions to take during the earthquake:
a. Try to remain calm and to reassure others.
b. If you are indoors, move immediately to a safe place. Get under a desk,
table, or workbench if possible. Stand in an interior doorway or in the
corner of a room. Watch out for falling debris or tall furniture. Stay away
from windows or heavy objects (such as refrigerators or machinery) that
may topple or slide across the floor.
c. Do not dash for exits since stairways may be broken and jammed with
people. Power for elevators may fail and stop operating. Seek safety
where you are at the time of the incident and then leave calmly if
evacuation is necessary.
d. Do not be surprised if the electricity goes out, or if elevator, fire and
burglar alarms start ringing or if sprinkler systems activates. Expect to
hear noise from breaking glass, cracks in walls and falling objects.
e. If you are outdoors, try to get into an open area away from buildings and
power lines.
f. Do not be surprised if you feel more than one shock or vibration. (This
phenomenon is merely the arrival of different seismic waves from the
same earthquake.) Also, after shocks may occur for several minutes,
several hours or even several days afterwards. Sometimes after shocks
will cause damage or collapse of structures that were already weakened by
the main earthquake.
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2. Precautions to be taken after the earthquake:
When the shaking stops, there may be considerable damage and people
may be injured. It is especially important that everyone remain calm and begin
the task of taking care of one another. The first concern is for those who are hurt,
and the next concern is to prevent fires. After that, damage can be assessed and
remedial measures begun.
a. Remain calm and take time to assess your situation.
b. Help anyone who is hurt and administer emergency first aid when
necessary. Cover injured persons with blankets to keep them warm. Seek
medical help for those who need it.
c. Check for fires and fire hazards. Put out fires immediately if possible.
d. Check for damage to utilities and appliances. Shut off electricity.
e. Shut off water mains if breakage has occurred. In due time, report utility
damage to the utility companies and follow their instructions.
f. DO NOT LIGHT MATCHES, use any open flames or turn on electrical
switches or appliances until you are certain there are no gas leaks.
g. DO NOT TOUCH POWER LINES, electric wiring, or objects in contact
with them.
h. DO NOT USE TELEPHONES OR CELL PHONES except to call for
help or to report serious emergencies (medical, fire or criminal) or to
perform some essential service. Jammed telephone lines interfere with
emergency services and it is thoughtless to use the phone for personal
reasons or to satisfy curiosity. When the emergency is clearly over,
contact relatives and friends so they will know you are safe and where you
are.
i. Be certain that sewer lines are not broken before resuming regular use of
toilets.
j. Clean up and warn others of any spilled materials that are dangerous such
as chemicals, gasoline, etc.
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k. Listen to the radio for information about the earthquake and disaster
procedures.
l. Be prepared to experience after shocks. They often do additional damage
to buildings weakened by the main shock.
m. Use great caution when entering or moving about in a damaged building.
Collapses can occur without much warning, and there may be dangers
from gas leaks, electric wiring, broken glass, etc.
There are no rules that can eliminate all earthquake danger. However, following
these procedures can reduce damage and injury.
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FLOODING
FLOODING (Internal)
When flooding occurs within the building contact the building management office
immediately and report the source of the water leak or flood.
When flooding occurs within the building evacuate the area of all personnel to eliminate any
danger of electrocution or electrical injury.
If there is no danger to you and you have access to cut off the water source, please shut off the
water source at the water stop valve. Turn off and unplug all electrical equipment such as
computers, printers, network servers, break room appliances and space heaters that are safe to do
so.
When flooding occurs within the building, stay away from electrical receptacles, equipment,
wiring and walls that may contain electrical conduit and currents. Be sure to stay out of the areas
that are wet and contain standing water.
FLOODING (External)
When flooding occurs outside the building due to severe weather follow the preceding
instructions and stay within the upper levels of the building or structure. In the event the flooding
occurs at the property, building or structure, do not attempt to exit the building or structure so
that you do not encounter a significant water flow that many impact or eliminate your mobility
and egress.
Remember even though there is flooding outside the building there are still electrical hazards to
avoid from utility power and communication power sources. There is also a danger even if you
encounter shallow water flows of debris and hazardous materials that may endanger you.
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MEDIA INQUIRIES
MEDIA INQUIRIES
When a major crisis occurs that is likely to draw media and public attention to the
property, the building management office must be prepared to provide honest, accurate
information to the media in a timely manner. The building management office will also be
prepared to assist the media in every way possible, but not to the extent that such assistance
infringes on a tenant’s rights or hinders the building management office’s ability to handle the
crisis at hand.
Building management will have primary responsibility for dealing with the media. The
General Manager will deliver all public statements and conduct all interviews once they have
final approval from management’s corporate communications individuals and building
ownership. Tenant’s should refer all inquires to the General Manager. If the media inquiries
pertain specifically to a tenant and their operations, then the tenant should follow their internal
policies and procedures. The tenant should notify the building management office immediately
regarding procedures for responding to the media inquiries.
As soon as possible after a crisis occurs, the General Manager will gather the necessary
facts concerning the incident and draft a statement of facts. This statement will then be submitted
to regional management, corporate communications and legal counsel. While this process is
occurring, the General Manager will assist and monitor the media at the incident site.
Once a statement is approved, the General Manager will release it to the media only if
they specifically request the information. As new or updated information is received, the General
Manager should review it with corporate legal counsel and the regional manager and, if
appropriate, release it to the media. In the days and weeks following a crisis, the
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37
General Manager will consult with the legal counsel and corporate communications regarding
the subsequent release of information to the media.
All media inquires for information should be forwarded to the building management office
at (803) 835-1999.
Any occupant specific inquires should be directed to your manager or company
information officer.
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Evacuation RoutesLake Level Evacuation Routes
Edgewater Corporate Center
Emergency Egress Routes
Lake Level Evacuation
Routes
PLEASE USE THE DESIGNATED ROUTES. FIRE DEPARTMENT AND EMERGENCY
PERSONNEL AND VEHICULAR TRAFFIC WILL BE PRESENT AT THE FRONT
ROADWAYS AND ENTRANCES.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Evacuation Routes1st Floor Evacuation Routes
Edgewater Corporate Center
Emergency Egress Routes
1st Floor Evacuation Routes PLEASE USE THE DESIGNATED ROUTES. FIRE DEPARTMENT AND EMERGENCY
PERSONNEL AND VEHICULAR TRAFFIC WILL BE PRESENT AT THE FRONT
ROADWAYS AND ENTRANCES.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Evacuation Routes 2nd Floor Evacuation Routes
Edgewater Corporate Center
Emergency Egress Routes
2nd Floor Evacuation Routes
PLEASE USE THE DESIGNATED ROUTES. FIRE DEPARTMENT AND EMERGENCY
PERSONNEL AND VEHICULAR TRAFFIC WILL BE PRESENT AT THE FRONT
ROADWAYS AND ENTRANCES.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Evacuation Routes 3rd Floor Evacuation Routes
Edgewater Corporate Center
Emergency Egress Routes
3rd Floor Evacuation Routes
PLEASE USE THE DESIGNATED ROUTES. FIRE DEPARTMENT AND EMERGENCY
PERSONNEL AND VEHICULAR TRAFFIC WILL BE PRESENT AT THE FRONT
ROADWAYS AND ENTRANCES.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Evacuation Routes4th Floor Evacuation Routes
Edgewater Corporate Center
Emergency Egress Routes
4th Floor Evacuation Routes
PLEASE USE THE DESIGNATED ROUTES. FIRE DEPARTMENT AND EMERGENCY
PERSONNEL AND VEHICULAR TRAFFIC WILL BE PRESENT AT THE FRONT
ROADWAYS AND ENTRANCES.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Emergency Life Safety Device Locations1st Floor Emergency Life Safety Device Locations
Edgewater Corporate Center Emergency Life
Safety Device Locations
1st Floor
Emergency Life Safety Device Locations
PLEASE LOCATE AND UTILIZE THESE LIFE SAFETY DEVICES FOR YOU PROTECTION
AND AWARENESS IN YOUR AREA OF OCCUPANCY
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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44
Emergency Life Safety Device Locations2nd Floor Emergency Life Safety Device Locations
Edgewater Corporate Center Emergency Life
Safety Device Locations
2nd Floor
Emergency Life Safety Device Locations
PLEASE LOCATE AND UTILIZE THESE LIFE SAFETY DEVICES FOR YOU PROTECTION
AND AWARENESS IN YOUR AREA OF OCCUPANCY.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Emergency Life Safety Device Locations3rd Floor Emergency Life Safety Device Locations
Edgewater Corporate Center Emergency Life
Safety Device Locations
3rd Floor
Emergency Life Safety Device Locations
PLEASE LOCATE AND UTILIZE THESE LIFE SAFETY DEVICES FOR YOU PROTECTION
AND AWARENESS IN YOUR AREA OF OCCUPANCY
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Emergency Life Safety Device Locations4th Floor Emergency Life Safety Device Locations
Edgewater Corporate Center Emergency Life
Safety Device Locations
4th Floor
Emergency Life Safety Device Locations
PLEASE LOCATE AND UTILIZE THESE LIFE SAFETY DEVICES FOR YOU PROTECTION
AND AWARENESS IN YOUR AREA OF OCCUPANCY.
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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Emergency Life Safety Device LocationsLake Level Emergency Life Safety Device Locations
Edgewater Corporate Center Emergency Life
Safety Device Locations
Lake Level
Emergency Life Safety Device Locations
PLEASE LOCATE AND UTILIZE THESE LIFE SAFETY DEVICES FOR YOU PROTECTION
AND AWARENESS IN YOUR AREA OF OCCUPANCY
Please contact the management office if you need full size landscape versions of these floor plates for
posting within your spaces.
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48
EDGEWATER CORPORATE CENTER
CONSTRUCTION CONTRACTOR CERTIFICATE OF INSURANCE REQUIREMENTS
(803) 835-1999 OFFICE (803) 835-6552 FAX
Certificate Holder: Jones Lang LaSalle, Inc. as agent for Decision One Mortgage Company, LLC
I. The Construction Contractor shall provide the following minimum insurance coverage:
A. Commercial General Liability
Combined Single Limit - $5,000,000 per occurrence and annual aggregate per location.
Such insurance shall be broad form and include, but not be limited to, contractual
liability, independent contractor's liability, products and completed operations liability, and
personal injury liability. A combination of primary and excess policies may be utilized. Policies
shall be primary and noncontributory.
B. Worker's Compensation - Statutory Limits (Federal and State)
C. Employer's Liability
With minimum liability limits of $1,000,000 bodily injury by accident each accident, $1,000,000
bodily injury by disease policy limit; $1,00,000 bodily injury each employee.
D. Commercial Automobile Liability
Combined Single Limit - $2,000,000 per accident.
Such insurance shall cover injury (or death) and property damage arising out of the ownership,
maintenance or use of any private passenger or commercial vehicles and of any other equipment
required to be licensed for road use.
E. Property Insurance
All-risk, replacement cost property insurance to protect against loss of owned or rented equipment
and tools brought onto and/or used on any Property by the Construction Contractor.
II. Policies described in Sections I.A. and I.D. above shall include the following as additional insured,
including their officers, directors and employees. A GL-2010 Endorsement shall be utilized for the
policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be
exactly correct or the Contract Duties will not be allowed to commence.
1. Jones Lang LaSalle Americas, Inc.
2. HSBC North Americas, Inc.3. Decision One Mortgage Company, LLC
3. IX WR 3023 HSBC Way, L.P.
III. Construction Contractor waives any and all rights of subrogation against the parties identified above in
Paragraph II above as additional insureds.
IV. All policies will be written by companies licensed to do business in the State of Georgia and which have a
rating by Best’s Insurance Reports not less than “A-/XII”.
V. Construction Contractor shall furnish to the Owner Certificate(s) of Insurance evidencing the above coverage.
Original Certificate(s) of Insurance must be provided before Construction Contractor commences Contract
Duties or Contract Duties will not be allowed to commence.
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VI. Certificate(s) of Insurance relating to policies required under this Agreement shall contain the
following words verbatim:
"It is agreed that this insurance will not be canceled, not renewed or the limits of
coverage in any way reduced without at least thirty (30) day's advance written
notice [ten (10) days for non-payment of premium] sent by certified mail, return
receipt requested to: 3023 HSBC Way, Fort Mill, SC 29707, Attn: General
Manager -- Insurance."
VII. In addition, the language set forth in this Paragraph VI shall also be added to each policy in the form
of an endorsement.
VIII. The certificate of insurance shall provide for a 30-day notice of any reductions, cancellation or non-renewal
of coverage (except that (10) days’ notice shall be sufficient in the case of cancellation for non-payment of
premium) and shall provide that the insurance coverage afforded to the additional insured parties
thereunder shall be primary to any insurance carried independently by said additional insured parties.
IX. All policies shall contain an express waiver of subrogation by the insurer against the Landlord, its agents,
employees and affiliates.
X. Insurance shall remain in place during the warranty period.
XI. Certificate Holder and Address: Jones Lang LaSalle Americas, Inc. as agent for
Decision One Mortgage Company, LLC Attn. General Manager-Insurance
3023 HSBC Way
Fort Mill, SC 29707
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EDGEWATER CORPORATE CENTER
SERVICE CONTRACTOR CERTIFICATE OF INSURANCE REQUIREMENTS
(803) 835-1999 OFFICE (803) 835- 6552 FAX
Certificate Holder: Jones Lang LaSalle, Inc. as agent for HSBC North America Holdings, Inc.
I. The Service Contractor shall provide the following minimum insurance coverage:
A. Commercial General Liability
Combined Single Limit - $1,000,000 per occurrence and annual aggregate per location.
Such insurance shall be broad form and include, but not be limited to, contractual
liability, independent contractor's liability, products and completed operations liability, and
personal injury liability. A combination of primary and excess policies may be utilized. Policies
shall be primary and noncontributory.
B. Worker's Compensation - Statutory Limits (Federal and State)
C. Employer's Liability
With minimum liability limits of $500,000 bodily injury by accident each accident, $1,000,000
bodily injury by disease policy limit; $500,000 bodily injury each employee.
D. Commercial Automobile Liability
Combined Single Limit - $1,000,000 per accident.
Such insurance shall cover injury (or death) and property damage arising out of the ownership,
maintenance or use of any private passenger or commercial vehicles and of any other equipment
required to be licensed for road use.
E. Property Insurance
All-risk, replacement cost property insurance to protect against loss of owned or rented equipment
and tools brought onto and/or used on any Property by the Service Contractor.
II. Policies described in Sections I.A. and I.D. above shall include the following as additional insured,
including their officers, directors and employees. A GL-2010 Endorsement shall be utilized for the
policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be
exactly correct or the Contract Duties will not be allowed to commence.
1. Jones Lang LaSalle Americas, Inc.
2. HSBC
3. Decision One Mortgage Company, LLC
4. Wells REIT II- Edgewater Corporate Center One, LLC
III. Service Contractor waives any and all rights of subrogation against the parties identified above in Paragraph II
above as additional insureds.
IV. All policies will be written by companies licensed to do business in the State of South Carolina and which
have a rating by Best's Key Rating Guide not less than “A-/XII”.
V. Service Contractor shall furnish to the Owner Certificate(s) of Insurance evidencing the above coverage.
Original Certificate(s) of Insurance must be provided before Service Contractor commences Contract Duties
or Contract Duties will not be allowed to commence.
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VI. Certificate(s) of Insurance relating to policies required under this Agreement shall contain the
following words verbatim:
"It is agreed that this insurance will not be canceled, not renewed or the limits of
coverage in any way reduced without at least thirty (30) day's advance written
notice [ten (10) days for non-payment of premium] sent by certified mail, return
receipt requested to: 3023 HSBC Way, Fort Mill, SC 29707, Attn: General
Manager -- Insurance."
XII. In addition, the language set forth in this Paragraph VI shall also be added to each policy in the form
of an endorsement.
XIII. The certificate of insurance shall provide for a 30-day notice of cancellation.
XIV. All policies shall contain an express waiver of subrogation by the insurer against the Landlord, its agents,
employees and affiliates.
XV. Insurance shall remain in place during the warranty period.
XVI. Certificate Holder and Address: Jones Lang LaSalle Americas, Inc. as agent for
Decision One Mortgage Company, LLC Attn. General Manager-Insurance
3023 HSBC Way
Fort Mill, SC 29715
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AFTER HOURS ACCESS
Today's Date: Building:
Tenant: Suite:
Submitted By: Phone:
CONTRACTORS WORKING
Date: Time:
Date: Time:
Date: Time:
Contractor:
Contact Name: Phone:
2nd Contact: Phone:
TENANT MOVING
Date: Time:
Date: Time:
Moving Company:
Contact Name:
Special Instructions:
(Confirm contractor, vendor or service provider has current certificate of insurance on file.)
G.M. Approval:
Chief Engineer Approval:
Date: Time:
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Tenant: Suite:
Submitted By: Phone:
CONTRACTORS WORKING
Date: Time:
Date: Time:
Date: Time:
Contractor:
Contact Name: Phone:
2nd Contact: Phone:
TENANT MOVING
Date: Time:
Date: Time:
Moving Company:
Contact Name:
Special Instructions:
(Confirm contractor, vendor or service provider has current certificate of insurance on file.)
G.M. Approval:
Chief Engineer Approval:
Date: Time:
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TENANT EMERGENCY CONTACT INFORMATION FORM
COMPANY NAME:
TYPE OF SERVICE:
SUITE: PHONE NUMBER:
# OF EMPLOYEES: FAX NUMBER:
DAILY CONTACT FOR OFFICE SERVICES:
E-MAIL ADDRESS:
PHONE NUMBER:
FAX NUMBER:
PRIMARY CONTACT REGARDING LEASE
NAME:
ADDRESS:
HOME NUMBER:
CELL NUMBER: E-MAIL:
EMERGENCY CONTACT (1): (Those persons to be contacted after hours in case of an emergency)
(Please give home and cell numbers if possible.)
NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
EMERGENCY CONTACT (2): (Those persons to be contacted after hours in case of an emergency)
(Please give home and cell numbers if possible.)
NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
EMERGENCY CONTACT (3): (Those persons to be contacted after hours in case of an emergency)
(Please give home and cell numbers if possible.)
NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
EMERGENCY CONTACT (4): (Those persons to be contacted after hours in case of an emergency)
(Please give home and cell numbers if possible.)
NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
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TENANT EMERGENCY CONTACT INFORMATION FORM
SAFETY COORDINATOR AND ALTERNATE (1): (One safety coordinator and alternate per 50
employees.)
PRIMARY/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
ALTERNATE/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
SAFETY COORDINATOR AND ALTERNATE (2): (One safety coordinator and alternate per 50
employees.)
PRIMARY/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
ALTERNATE/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
SAFETY COORDINATOR AND ALTERNATE (3): (One safety coordinator and alternate per 50
employees.)
PRIMARY/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
ALTERNATE/ NAME: PHONE NUMBER:
HOME NUMBER: FAX NUMBER:
CELL NUMBER: E-MAIL:
ADDITIONAL CORPORATE CONTACT INFORMATION:
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DISABLED OR SPECIAL NEEDS PERSONNEL
ASSISTANCE FORM
Please provide us with a list of any employee which would require assistance during an
emergency, and any equipment required, i.e. wheelchairs, or special instructions to be
followed, in case of an emergency.
Employee Name: ___________________________________________________________
Tenant Name: ______________________________________________________________
Building / Suite: ____________________________________________________________
Office / Department / Room: __________________________________________________
Disability / Special Need: _____________________________________________________
Equipment: ________________________________________________________________
__________________________________________________________________________
Special Instructions: _________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Please return to the Building Management Office as soon as possible.
Please notify Building Management of any changes in personnel status as soon as possible.
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DISABLED PERSONS EMERGENCY CONTACT LIST
DISABLED INDIVIDUALS: (List those who need assistance during an emergency evacuation.)
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME
:
LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
NAME: LOCATION:
TYPE OF DISABILITY/ASSISTANCE NEEDED:
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CIRCLE ONE:
NEW EMPLOYEE LOST CARD LOST DECAL EMPLOYEE TERMINATED
TENANT ACCESS CARD AND VEHICLE PARKING FORM
Employee Name: ___________________________________________________________________________ (Last) (First) (Middle Initial)
Last Four Digits of Social Security Number: ______________________________________________________
Company Name: ___________________________________________________________________________
Employee Work Phone Number: _______________________________________________________________
Billing Authorized by: ________________________________________________________________________
ASSIGNED PARKING SPACE______________________ UNASSIGNED PARKING ____________________
VEHICLE INFORMATION:
PRIMARY VEHICLE SECONDARY VEHICLE
Tag# ___________________ ______________________
NOTIFY BUILDING MANAGEMENT OF LOST ACCESS CARDS OR BUILDING KEYS IMMEDIATELY.
*LOST, STOLEN OR ABUSED CARD -$10.00 CHARGES TO BE BILLED TO TENANT
Please fax completed form to the Jones Lang LaSalle Management Office at 803-835-6857.
FOR OFFICE USE ONLY CARD#____________________ DECAL#___________________ DATE ENTERED:____________
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TENANT KEY REQUEST FORM
This is to acknowledge receipt of _________________ After-Hours and /or Access Key (s).
Date: __________________________________________________________________________
Company: ______________________________________________________________________
Building: _______________________________________________________________________
Suite Number: __________________________________________________________________
Number of Keys Requested: _______________________________________________________
Received By: ___________________________________________________________________
Authorized Person (please print)____________________________________________________
Signature: ______________________________________________________________________
Keys: ___________________________________________________________________________
________________________________________________________________________________
*NEW EMPLOYEE KEYS $3.00 EACH -CHARGED TO TENANT
*LOST, STOLEN OR ABUSED KEYS -$3.00 EACH
ALL LOST KEYS MAY REQUIRE A RE-KEY OF THE BUILDING SECURITY LOCKING SYSTEM AT
THE EXPENSE OF THE PERSON, COMPANY, CONTRACTOR / VENDOR THAT LOSES THE KEYS.
NOTIFY BUILDING MANAGEMENT OF LOST ACCESS CARDS OR BUILDING KEYS
IMMEDIATELY.
NO KEYS ARE NOT TO BE DUPLICATED BY ANY TENANT OR EMPLOYEE.
To do so compromises the keying security system for the Edgewater Corporate Center Facilities.
** Note: Use this form to list the names of persons using the Keys.
$3.00 fee for Lost or Damaged Keys
Please return access cards or keys to Building Management Office as soon as possible.
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EDGEWATER CORPORATE CENTER FITNESS CENTER
MEMBERSHIP AGREEMENT AND RULES AND REGULATIONS
THE PARTIES: This is an agreement between Edgewater Corporate Center as “Owner” and Jones Lang LaSalle
Americas, Inc. as “Manager” and __________________________ "Member”, an employee of
___________________________________, Suite __________, of the ___________ Building.
DESCRIPTION OF MEMBERSHIP: By signing this Agreement, you are entitled to use the facilities of the
EDGEWATER CORPORATE CENTER FITNESS CENTER (“Center”), located at 3023 HSBC Way, Fort Mill,
SC 29707.
LENGTH OF MEMBERSHIP: You must be an employee of a company having a valid lease in the Edgewater
Corporate Center.
CONDITIONS OF MEMBERSHIP:
1. Upon the execution of this Agreement, Member shall be entitled to all the rights and privileges of a
Member of the Center.
2. This membership is not transferable in any manner whatsoever, and is for your individual use only.
3. Member understands and agrees that Manager and Owner are not in the business of and have no experience
in operating exercise and fitness facilities; that the Center will not be actively supervised by Manager but is simply
made available to Member for his/her individual recreation; and Member does not look to Manager for assistance or
expertise in developing an exercise, health or fitness program; and that Member is solely and completely responsible
for his/her own fitness program. Owner and Manager may from time to time allow a licensed third party to offer
fitness or other health related classes (aerobics, yoga, stretching, dieting, etc.) but in no way is Owner of Manger
liable for the instructor of these classes, their actions, or any damages arising from personal injuries or loss, damage
or theft of property as a result of the third parties actions.
4. Member expressly agrees that the Owner and Manager shall not be liable for any damages arising from
personal injuries or loss, damage or theft of property sustained by the Member in, on or about the premises of the
Center or as a result of using the facilities and the equipment therein. Member hereby waives any and all claims he
or she may have against Owner, Manager and their employees and agents and hereby assumes full responsibility for
any damages or losses which may occur to Member in, on or about the premises of the Center and does hereby fully
and forever release and discharge the Owner and Manager of Edgewater Corporate Center, and their said employees
and agents, from any causes of action, present or future, whether the same be known arising out of the Member’s use
or intended use of the Center and equipment therein.
5. Member warrants, represents and agrees that he/she is in good physical condition and has no disability,
impairment or ailment preventing him/her from engaging in active or passive exercise or that will be detrimental or
inimical to his/her health, safety, comfort or physical condition if he/she does so engage or participate. If Member
has a history of heart disease or any other potential problem with respect to health or physical condition, Member
shall consult a physician before using the Center and follow the physician’s advice with respect to his/her exercise
program. Member represents that he/she will not use the Center or the facilities in the Center with any open cuts,
abrasions, open sores, infections or the like, in accordance with local public health requirements. Manager shall
have the final determination in this regard; and its decision is final.
6. Each Member is responsible for his/her own personal property. The Owner and Manager, and their
respective officers, employees and agents, shall not be responsible for damaged, lost or stolen articles of clothing or
any other property of any Member.
7. Member agrees to conduct himself/herself in a quiet and well-mannered fashion when in or about the
Center so as not to cause any disturbance which would interfere with the enjoyment and effective use of the Center
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by other Members. Under no circumstances will Member use foul, loud, abusive or slanderous language, or harass,
molest, badger or solicit other Members. Member agrees to abide by all rules and regulations promulgated by
Owner and Manager and all of the terms and conditions contained herein. Manager reserves the right to terminate
this contract and cancel any and all rights to use the Center should Member fail to abide by such rules or the terms
and conditions contained herein.
8. Member agrees to utilize the equipment properly and avoid careless use of equipment. Members are
encouraged to either place a towel on the part of the equipment which may come in contact with the skin or, after
using, wipe dry the equipment which may become wet from perspiration. Under no circumstance shall Member
move exercise equipment in any manner not authorized in writing by Manager. Movable equipment, such as free
weights, should be returned to their designated location.
9. Member agrees to report immediately any malfunction, problem or damage to the equipment which is out
of order. Manager shall have the exclusive right to arrange for repair of equipment that is out of order.
10. NO GUESTS WILL BE PERMITTED IN THE CENTER. Personal fitness trainers or instructors are not
permitted in the Center(s) without prior written consent of the Manager. Each member must be an employee of a
company that has a valid lease in the Edgewater Corporate Center Office Development. MEMBERSHIP DOES
NOT INCLUDE FAMILY MEMBERS. ANY VIOLATION OF THIS RULE IS CAUSE FOR MEMBERSHIP
TERMINATION.
11. The Center will be available for use between the hours of 5:00 a.m. and 9:00 p.m. Monday through Friday
and between 8:00 a.m. and 2:00 p.m. Saturday. Access to the Center will be available at such times by use of a Key
Card. An Access Key Card is required for entrance into the Center.
12. Leotards and leg tights, sweat suits, or gym shorts and suitable tops are required for women. Men are
required to wear sweat suits or gym shorts with T-Shirt. Men and women are further required to wear sweat socks
and soft-soled gym shoes at all times in the exercise area. Towels and soap are to be furnished by each Member for
his/her own use.
13. THERE SHALL BE NO SMOKING OR ALCOHOLIC BEVERAGES ALLOWED IN ANY PART OF
THE CENTER BY ANY PERSON.
14. No food or drinks (except for enclosed plastic water sip-bottles) are allowed in the Center.
15. Member shall not loiter or use the other common areas of the Edgewater Corporate Center building while
in gym or running clothes.
16. Manager reserves the right to amend or add to these rules and conditions as it may deem necessary for the
proper management of the Center.
17. Membership includes use of all Center’s facilities. Manager shall have the right to add to, change, remove,
move, eliminate or modify the equipment, facilities or services in the Center in any manner deemed necessary.
18. Request for Replacement of an Access Key Card must be typed on company letterhead and signed by an
officer of Member’s employer. The payment of $15.00 for Access Key Card must accompany written request in
order to issue a new Access Key Card.
19. Owner and Manager reserves the right at any time in their sole discretion to (i) condition use of the Center
upon payment of a membership fee, or (ii) to close the Center, temporarily or permanently.
On all questions concerning the interpretation of this Agreement, the decision of Manager shall be final.
(SIGNATURE BLOCK ON NEXT PAGE)
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I hereby represent that I am at least 18 years of age, understand the risks associated with exercise programs and the
use of the Center, have read and agree to abide by the rules and regulations of the FITNESS CENTER and to be
bound by the waiver and release of liability provisions contained herein.
EDGEWATER CORPORATE CENTER FITNESS CENTER
MEMBER’S SIGNATURE: ____________________________________
PRINT NAME: ____________________________________
COMPANY: ____________________________________
EMAIL: ____________________________________
DATE: ____________________________________
WITNESS: ____________________________________
ACCESS CARD #: ____________________________________
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EDGEWATER CORPORATE CENTER FITNESS CENTER
RULES AND REGULATIONS
1. This membership is not transferable in any manner whatsoever, and is for your individual use only.
2. Member understands and agrees that Manager and Owner are not in the business of and have no experience in
operating exercise and fitness facilities; that the fitness center will not be actively supervised by Manager but is simply
made available to Member for his/her individual recreation; that the Center does not employ or associate with anyone
trained in health, physical education or recreation, and Member does not look to Manager for assistance or expertise in
developing an exercise, health or fitness program; and that Member is solely and completely responsible for his/her own
fitness program.
3. Member expressly agrees that the Owner and Manager shall not be liable and Owner and Manager shall be held
harmless for any damages arising from personal injuries or loss, damage or theft of property sustained by the Member in,
on or about the premises of the fitness center or as a result of using the facilities and the equipment therein. Member
assumes full responsibility for any damages or losses which may occur to Member in, on or about the premises of the
fitness center and does hereby fully and forever release and discharge the Owner and Manager of Edgewater Corporate
Center fitness center and their said employees and agents, from any causes of action, present or future, whether the same
be known arising out of the Member’s use or intended use of the fitness center and equipment therein.
4. Member warrants, represents and agrees that he/she is in good physical condition and has no disability,
impairment or ailment preventing him/her from engaging in active or passive exercise or that will be detrimental or
inimical to his/her health, safety, comfort or physical condition if he/she does so engage or participate. If Member has a
history of heart disease or any other potential problem with respect to health or physical condition, Member shall consult
a physician before using the fitness center and follow the physician’s advice with respect to his/her exercise program.
Member represents that he/she will not use the fitness center or the facilities in the fitness center with any open cuts,
abrasions, open sores, infections or the like, in accordance with local public health requirements. Manager shall have the
final determination in this regard; and its decision is final.
5. Each Member is responsible for his/her own personal property. The Owner and Manager, and their respective
officers, employees and agents, shall not be responsible for damaged, lost or stolen articles of clothing or any other
property of any Member.
6. Lockers are provided ONLY while Member is using the fitness center. Any property of any Member left
overnight, including locks, will be removed.
7. Member agrees to conduct himself/herself in a quiet and well-mannered fashion when in or about the Fitness
center so as not to cause any disturbance which would interfere with the enjoyment and effective use of the fitness center
by other Members. Under no circumstances will Member use foul, loud, abusive or slanderous language, or harass,
molest, badger or solicit other Members. Member agrees to abide by all rules and regulations promulgated by Owner
and Manager and all of the terms and conditions contained herein. Manager reserves the right to terminate this contract
and cancel any and all rights to use the fitness center should Member fail to abide by such rules or the terms and
conditions contained herein.
8. Member agrees to utilize the equipment properly and avoid careless use of equipment. Members WILL use a
towel during all exercise with equipment which may come in contact with the skin and after using, wipe dry the
equipment which may become wet from perspiration. Under no circumstance shall Member move exercise equipment in
any manner not authorized in writing by Manager. Movable equipment, such as free weights, should be returned to their
designated location.
9. Member agrees to report immediately any malfunction, problem or damage to the equipment which is out of
order. Manager shall have the exclusive right to arrange for repair of equipment that is out of order.
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10. NO GUESTS WILL BE PERMITTED IN THE FITNESS CENTER. Personal fitness trainers or instructors are
not permitted in the fitness center without prior written consent of the Manager. Each member must be an employee of a
company that has a valid lease in PARKWAY FITNESS CENTER. MEMBERSHIP DOES NOT INCLUDE FAMILY
MEMBERS. ANY VIOLATION OF THIS RULE IS CAUSE FOR MEMBERSHIP TERMINATION.
11. The fitness center will be available for use 24 hours a day. It is preferred that the fitness center be utilized
between the hours of 5:30 a.m. and 10:00 p.m. daily to allow the cleaning crew to provide cleaning services to the
Fitness center. Access to the fitness center will be available at such times by use of the building card access. Your
personal card is required for entrance into the fitness center, in which is available through the Management Office. For
security purposes, please do not pass out or lend out to any individuals. Please direct individuals to the
Management Office to obtain a card for access. (See line #18)
12. Appropriate gym attire to include shirts, shorts, pants, socks and sneakers is required and will be enforced at the
discretion of the management office. Towels and soap are to be furnished by each Member for his/her own use.
13. THERE SHALL BE NO SMOKING OR ALCOHOLIC BEVERAGES ALLOWED IN ANY PART OF THE
FITNESS CENTER BY ANY PERSON.
14. No food or drinks (except for enclosed plastic water sip-bottles) are allowed in the fitness center.
15. Member shall not loiter or use the other common areas of Edgewater Corporate Center while in gym or running
clothes.
16. Manager reserves the right to amend or add to these rules and conditions as it may deem necessary for the
proper management of the fitness center.
17. Manager shall have the right to add to, change, remove, move, eliminate or modify the equipment, facilities or
services in the fitness center in any manner deemed necessary.
18. Headphones are required during use of any personal audio equipment.
19. Card Access will be granted after receipt of Edgewater Corporate Center Fitness Center Agreement signed by
employee and employer.
20. Owner and Manager reserve the right at any time in their sole discretion to close the fitness center, temporarily
or permanently.
On all questions concerning the interpretation of this Agreement, the decision of Manager shall be final.
I have read and agree to abide by the rules and regulations of the fitness center and to be bound by the waiver of liability
provisions contained in the EDGEWATER CORPORATE CENTER FITNESS CENTER AGREEMENT.
MEMBER’S SIGNATURE: ____________________________________
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PROPERTY REMOVAL FORM
Information on Individual removing item(s)
_______________________________ ________________ _________ Company Name Business License # State
_______________________________ ______________ ________________________
Tenant Name Suite # Phone #
This property removal form must be pre-approved by a management representative of the company from which the property listed below is being removed. The individual name above must show current photo I.D.
Information on item(s) being removed
Removed from: ______________________Dept. / Suite: ______________________________ Removal date: _______________________Removal Time: _____________________________
Item(s) being removed owned by: (Please check one of the following) ( ) Occupant Company ( ) Contractor / Vendor ( ) Individual
Quantity Description of I tem(s) being removed
1._____________________________________________________________________________ 2.____________________________________________________________________________ 3. _____________________________________________________________________________ 4. ______________________________________________________________________________ 5._____________________________________________________________________________ 6. ______________________________________________________________________________
As a management representative, I do hereby authorize the person named above to remove the item(s) listed above form our company suite / space.
Name: _______________________________________________________________________ Phone #: _____________________________________________________________________ Officer: ______________________________________________________________________ Date & Day: __________________________________________________________________
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Please contact the management office if you need original electronic
versions for your electronic files or for distribution to other persons for
office use.
The Edgewater Corporate Center Management Team