List of Organizational Behaviour Multiple Choice Questions with
Answers:Q1. Organization structure primarily refers toa. how
activities are coordinated & controlledb. how resources are
allocatedc. the location of departents and office spaced. the
polic! stateents developed b! the firQ2. The purpose of job
enrichment is toa. e"pand the nuber of tas#s an individual can dob.
increase $ob efficienc!c. increase $ob effectivenessd. increase $ob
satisfaction of iddle anageentQ3. Strategic planning as a broad
concept consists ofa. corporate strateg! and business strateg!b.
strateg! forulation and strateg! ipleentationc. inputs and
outputsd. environental anal!sis and internal anal!sisQ4. ccording
to !erzberg" #hich of the follo#ing is a maintenance factor$a.
%alar!b. &or# itselfc. 'esponsibilit!d. 'ecognitionQ%.major
problem #ith a tas& force type of management isa. there is no
logical basis for tas# force inforationb. its status is too
infle"iblec. accountabilit!d. lac# of planningQ'. (ndi)iduals such
as lbert *instein" *d#in +and and Ste)en ,obs lead through#hich
type of po#er$a. Legitiateb. 'ewardc. ("pertd. CharisaticQ-.
.ommunication begins #itha. encodingb. idea originationc.
decodingd. channel selectionQ/. 0unctional managers are
responsiblea. for a single area of activit!b. to the upper level of
anageent and staffc. for cople" organizational sub)unitsd. for
obtaining cop!rights and patents for newl! developed processes and
e*uipentQ-. 1olicies are sometimes defined as a2n3a. shortcut for
thin#ingb. action planc. substitute for strateg!d. substitute for
anageent authorit!The problem4sol)ing process begins #itha.
clarification of the situationb. establishent of alternativesc.
identification of the difficult!d. isolation of the causeAnswer: c
study of the culture and practises in different societies is
calleda+ ,ersonalit!b+ Anthropolog!c+ ,erceptiond+
AttitudesAnswer:b555555555555 is &no#n as 6the father of
scientific management.7a+ -redric# &. .a!lorb+ /enr! -a!olc+
'obert Owend+ 0one of theseAnswer: a55555555555 a young 8elsh
factory o#ner #as one of the first to emphasise the human needs of
employees9 !e refused to employ young childrena+ Andrew 1reb+ 2.0.
.atac+ 'obert Owend+ 0one of theseAnswer: c5555555555555 embodies a
team concept" is based on the principle of mutual contribution by
employer and employeesa+ Autocratic odelb+ Custodial odelc+
%upportive Modeld+ Collegial ModelAnswer: d.ontribution:s of human
relations mo)ement is:area+ 3reat 4epressionb+ Labour Moveentc+
/awthorne %tudiesd+ All of theseAnswer: d*d#ard Tolman is related
toa+ Behaviourist -raewor#b+ Cognitive approachc+ %ocial Cognitive
-raewor#d+ 0one of theseAnswer:b0orces affecting organisational
beha)iour area+ ,eopleb+ (nvironentc+ .echnolog!d+ All of the
aboveAnswer:d!a#thorne Studies is related to #hich stage of the
organisational beha)iour e)olutiona+ 5ndustrial revolutionb+
%cientific anageentc+ Organisational behaviourd+ /uan relations
oveentAnswer:d(n present conte;t" challenges for O< area+
(plo!ee e"pectationb+ &or#force diversit!c+ 3lobalizationd+ All
of the aboveAnswer:d=eso organisation beha)iour is related #itha+
5ndividual behaviourb+ 3roup behaviourc+ Organisational behaviourd+
0one of theseAnswer: b6+eadership moti)ates the people to #or&
and not the po#er of money7" this concept is related toa+
Autocratic odelb+ Custodial odelc+ %upportive Modeld+ Collegial
ModelAnswer: bOrganisational beha)iour is a field of study
bac&ed by a body of associated #ith gro#ing concern for people
at #or&placea+ .heor!b+ 'esearchc+ Applicationd+ All of the
aboveAnswer:dOrganisational beha)iour isa+ A scienceb+ An artc+ A
science as well as an artd+ 0one of the aboveAnswer: cThe field of
organisational beha)iour e;amines such >uestions as the nature
of leadership" effecti)e team de)elopment" anda+ 5nterpersonal
conflict resolution6 otivation of individualsb+ Organisational
control6 conflict anageentc+ Motivation of individuals6 planningd+
,lanning6 developentAnswer: aThe term ?psychology@ is deri)ed from
the #ord ?psyche@" #hich means ?soul@ or ?spirit@a+ Latinb+
-renchc+ 3ree#d+ 0one of theseAnswer: cThe field of organisational
beha)iour is primarily concerned #itha+ .he behaviour of individual
and groups.b+ /ow resources are effectivel! anaged.c+ Control
processes and interactions between organisations7 e"ternal
conte"t.d+ Both a and c.Answer:dThe study of organisation beha)iour
has certain basic assumptions. They area+ An industrial enterprise
is an organisation of people.b+ .hese people ust be otivated to
wor# effectivel!.c+ .he goals of the eplo!ee and the eplo!er a! not
necessaril! coincide.d+ All of the above.Answer:d8hich of the
follo#ing represents correct se>uencing of historical
de)elopments of Organisational uirea. supporting the group leader
b. conforing to group norsc. encouraging cohesiveness in the group
d. developing a status s!steAnswer: b. conforing to group nors313
The definition of communication implies thata. counication is ostl!
verbalb. counication is ostl! writtenc. ost counication is in a
vertical directiond. understanding ust occur to have
counicationAnswer: d. understanding ust occur to have
counication323 The +east used communication channel in an
organization is usuallya. upward b. downward c. diagonal d.
/orizontalAnswer: d. horizontal333 555555555555 means the mental
action or process of ac>uiring &no#ledge andunderstanding
through thought" e;perience" and the senses.a+ Learning b+
developent c+ Cognition d+ .rainingAnswer: c+ Cognition343
5555555555555 frame#or& is based o the concept of *;pectancy"
demand and (ntention of the human being.a+ Behaviouristic b+
("pectanc!c+ Cognitive d+ %ocial learningAnswer: c+ Cognitive3%3
ccording to *d#ard Tolman" 55555555555555 consists of the
e;pectancy thata particular e)ent #ill lead to a particular
conse>uence.a+ eventual b+ Behaviour c+ Learning d+
AttitudeAnswer: c+ Learning3'3 *)ery indi)idual set his goal and he
also &no# the 5555555555555 #hich #ill ta&e him to achie)e
the goal.a+ ,rocess b+ Behaviour c+ (vent d+ wa!Answer: b+
Behaviour3- 3 55555555 insist that it is ad)isable and fruitful to
the study the beha)iour of the human being #hich is )isible than
studying the mind #hich is elusi)e in nature.a+ 5van ,avlov and 2on
B. &atson b+ 5van ,avlovc+ 2on B. &atson 5van ,avlov and
A.MaslowAnswer: a+ 5van ,avlov and 2on B. &atson3/3
5555555555555 is the force of action or moti)ation.a+ Behaviour b+
%tiulusc+ ,erception d+ AttitudeAnswer: b+ %tiulus3B3 55555555555
is the beha)iour for a stimulus.a+ %tiulus b+ responsec+ ,erception
d+ Attitude4C3 uences.a+ different8: different b+ sae88saec+
sae888different d+ different88 saeAnswer: d+ different88: sae423 s
per 555555555 uences of their actions is referred as.a+ %!bolizing:
b+ -orethoughtc+ Observational d+ %elf)regulator!Answer: c+
Observational%13 *mployees self regulate their actions by setting
internal standardsa+ %elf)reflective b+ -orethoughtc+ Observational
d+ %elf regulator!Answer d+ %elf)regulator!%23 *mployees reflect
bac& on their actions 2ho# did ( do$3 and perceptually
determine ho# they belie)e then can successfully accomplish the
tas& in the future gi)en the conte;ta+ self) reflective b+
-orethoughtc+ Observational d+ %elf)regulator!Answer a+
self)reflective%33 O< !elps to understand beha)iour of human in
55555555555.a+ wor# place and %ociet! b+ wor# place onl!b+ %ociet!
onl! d+ 4epartent onl!Answer: b+ wor# place onl!%43 O< does Aot
contributed to impro)ea+ Motivation c+ (fficienc!c+ interpersonal
relations. d+ CounicationAnswer c+ interpersonal relations%%3
.ommon uniform" canteen" office does not mean common treatment is
limitation ofa+ Organizational Cultural b+ Organizational
%tructureb+ Organizational Behaviour d+ Organisational CalueAnswer:
b+ Organizational Behaviour %'3 Eue to emphasis on producti)ity F
efficiency employee are not allo#ed #or& #ith harmony #ith one
another is a limitation ofa+ Organizational Cultural b+
Organizational %tructureb+ Organizational Behaviour d+
Organisational CalueAnswer: b+ Organizational Behaviour%-3 (f
modern day managers donot positi)ely address and manage #or&
force di)ersity of the follo#ing may become negati)e outcomes for
an organisation e;cepta+ ore difficult counication b+ 5ncreased
creativit! and innovationc+ ore interpersonal conflicts d+
potential for higher eplo!ee turnoverAnswer: b+ 5ncreased
creativit! and innovation%/3 The structure of an O< model
includes 3 le)els of analysis indi)idual" group and organizational
systems. (ssues that influence all 3 le)els in )arious #ays and
thus affect beha)ioural dynamics area+ change and stress b+
Organisational culture and coitentc+ ,ower and politics d+ wor#
design and technolog!Answer: a+ change and stress%B3 some of Os ('3
theor! Answer: c+ ("pectanc! theor! %33 555555555555555 theory
emphasis that" Jnsatisfied need can influence the beha)iour
satisfied one #ill not act as a moti)ator.a+ Maslow .heor! b+
/erzberg>s .heor! c+ ("pectanc! theor! d+ Alderfer>s ('3
theor!Answer: a+ Maslow .heor!%43 =aslo# says that !uman beings are
full of needs F #ants. nd these needs #ill lead to their$a+ 2ob b+
Behavior c+ Attitude d+ MotivationAnswer: b+ Behavior%%3 The person
#ill try for the comple; le)el need #hen his 55555555555555 is
satisfied.a+ Basic need b+ fail! c+ 5ncoe d+ 2obAnswer: a+ Basic
need%'3 (n 5555555the needs are arranged in an order as per their
importance 2basic to comple;3a+ Maslow need .heor! b+ /erzberg
theor! c+ %atisfaction theor! d+ Ma!o theor!Answer: a+ Maslow need
.heor!%-3 The indi)iduality" humanness and mental health of the
person #ill impro)e 55555555555 the le)el of need he satisfied.a+
less than b+ 3reater than c+ at ,er with d+ 0one of the
aboveAnswer: c+ at ,er with%/3 Salary" and basic #or&ing
condition #ill come under 5555555555555 Aeedsa+ %afet! b+
,h!siological need c+ social need d+ organizationalAnswer: b+
,h!siological need%B3 55555555555555 need impro)es the confidence
le)el of an employee #hen satisfied.a+ %ocial b+ %afet! c+ Basic d+
(steeAnswer: d+ (stee'C3 8hich of the follo#ing is not a part of
hygiene factor of t#o factor theorya+ Copan! polic! b+
Adinistration c+ responsibilities d+ 5nterpersonal 'elationsAnswer:
c+ responsibilities'13 Iesponsibility" d)ancement etc are e;ample
ofa+ Motivators b+ h!giene factors c+ iproveent factors d+ advance
factorsAnswer: a+ Motivators'23 The higher order needs specified by
=aslo# is considered as555555555555 as per !erzberg.a+ Motivators
b+ h!giene factors c+ iproveent factors d+ advance factorsAnswer:
a+ Motivators'33 *;pectancy theory is a theory comes under
55555555555 theorya+ ,rocess b+ Content c+ Attribution d+
perceptionAnswer: a+ ,rocess