10 Quick Wins with ITIL Webinar “Documented Common Sense” June 23, 2009 Matt McKinley, Senior Network Security Analyst Stonesoft [email protected]Chris Johnson, President Matt O’Buck, International Account Executive Open Access Systems Corporation [email protected][email protected]
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10 Quick Wins with ITIL Webinar
“Documented Common Sense”
June 23, 2009
Matt McKinley, Senior Network Security AnalystStonesoft
2. Central Repository (Service Knowledge Database)
3. Role-based Access Control (RACI Matrix)
• One administrator can have several roles• Access control lists enable grouping of
granted objects• Support for RADIUS authentication
4. Logs & Auditing (Reports, Compliance, Access)
• Use audit logs and element meta data to find out WHAT has been changed, WHO has changed it and WHEN has this happened
5. Next Generation Policy Management
• Efficient policy management with template-based rule bases and sub-rule bases
5. Next Generation Policy Management (cont.)
• Find unusued rules, undo/redo changes, create new rules from logs• View rule hit counts (within specified time) in the policy editor• Undo/redo the changes in the policy editor• Organize your policy with the help of collapsible rule comment sections• Create new rules directly from the logs • Search matching rules quickly
• Customizable dashboards & alerting chains
• Geographic pinpointing of IP addresses
• Web portal for monitoring security from any device
• No forklift upgrades – phased-in approach• Always-on connectivity technologies
• Third-party event management
• Rule-base translation tools
• Turnkey solutions delivery
• Direct support vs. tiered support• Dedicated engineers, average 6+ years
experience
• Follow the sun – Atlanta and Helsinki
• Commitment to customer success throughout organization
• Track record of technology innovation• 38 patents & 28 patents pending
10. Stonesoft – Powered by Reliability
2008 Customer Satisfaction
Results
95% OverallSatisfaction
“The superior level of support provided by Stonesoft is the benchmark we use to measure all of our other vendors.”
- National City Bank
10 Quick WinsStonesoft ITIL Win
1. One-step Security Management Single pane of glass view Improves Security Management across the entire enterprise from core to edge.
2. Central Repository Current, correlated Service Knowledge Database shares information for reporting.
3. Role-based Access Control Centrally managed information access based on roles directly implemented by the SMC.
4. Logs & Auditing Easily accessible and ensures Compliance.
5. Next Generation Policy Management Standardized policies, consistency with less administration , SLA/OLA Management, at perimeter and internal.6. Real-time Monitoring & Alerting More efficient Service Operations.