City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018 Office of the City Auditor PERFORMANCE A UDIT Oakland Fire Department 2 nd Follow-up Vegetation Management Public Works & Public Safety Committees 02/13/18 Brenda Roberts, City Auditor
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Oakland Fire Department - Oakland Auditor...City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018Office of the City Auditor ... Vegetation Management
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City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018Office of the City Auditor
PERFORMANCE AUDIT
Oakland Fire Department
2nd Follow-up Vegetation
Management
Public Works & Public Safety Committees
02/13/18
Brenda Roberts, City Auditor
City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018
Why This Audit Matters• Increased awareness of wildland
fires in urban areas
• Inspections of properties must be accurate, for safety of residents
• Billings must be correct, and monies due to the City must be collected promptly
City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018
City Auditor issued the Vegetation Inspection Audit report in November 2013, with 7 recommendations
Follow up audit was issued in November 2015. There were 3 recommendations still outstanding
BACKGROUND
City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018
OBJECTIVES
Confirm that outstanding recommendations are resolved:
#1 - Inspections must be performed accurately
#5 - Establish standards for supporting documents to ensure invoices are issued and collected on time
#7 - Achieve a solution to the parking problem in the Oakland Hills neighborhoods
City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018
RECOMMENDATION #1: INSPECTIONS MUST BE PERFORMED ACCURATELY
Actions Taken:
• Developed a Quality Assurance program
Management Action plans in progress:
• Implementing QA program
• Ensuring accuracy of input to database
• Developing formal process for those conducting inspections – accurate, consistent, complete
• Developing programs to hold personnel accountable
• Following-up to failed QA inspections
• Evaluating process regularly
City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018