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1 Nursing Home to Community Program: A Discharge Planning Manual March 2006 Portions of this Manual may be cited on condition that proper credit is given to: Broome County Community Alternative Systems Agency This document was developed under grant CFDA 93.799 format from the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services. However, these contents do not necessarily represent the policy of the U. S. Department of Health and Human Services, and you should not assume endorsement by the Federal government.
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Nursing Home to Community Program: A Discharge Planning ...

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Page 1: Nursing Home to Community Program: A Discharge Planning ...

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Nursing Home to Community Program:A Discharge Planning Manual

March 2006

Portions of this Manual may be cited on condition that proper credit is given to:Broome County Community Alternative Systems Agency

This document was developed under grant CFDA 93.799 format from the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services. However, these contents do not necessarily represent the policy of the U. S. Department of Health and Human Services, and you should not assume endorsement by the Federal government.

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The purpose of the Manual is to orient the long term care providers in Broome County to the nursing home discharge

are involved in returning residents to community living and to document a standard protocol for accessing and maximizing partner resources. Veteran Broome County

navigating the county’s long term care system.

Manual’s Purpose

ii

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How the Manual is Organized

iii

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Table of Contents

Manual’s Purpose ii1

Discharge Planning Tools (NYSDOH/OFA) 11

Community Agency Referral Sources 251

Frequently Asked Questions 351

Appendix A: CASA 1

Acknowledgements

Roles & Procedures of Key Partners 171

Appendix B: STIC

Nursing Home To Community Overview 121

Long-Term Care Payment Options 291

Appendix C: Sample Forms 1

How the Manual is Organized iii1

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Introduction

Discharge Planning Tools

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You have the right and responsibility to be involved in your plan of care. To the greatest extent possible, consumers should be active participants in developing that plan. Below are questions to help you and your family with your discharge and future health needs.

Consumer Information Guide to Discharge Planning

What Consumers and Their Families Need to Know Before Being Discharged to Home Care

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What Consumers Need to Know About Their Abilities and Responsibilities

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1

1

What the Discharge Planner Needs to Know

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Discharge Planning Safety Considerations

Safety Concerns that Impact an Individual Wishing to Live in the Community

Provision of Service Issues

Individual Capacity Issues Environmental Issues

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Key Elements for Effective and Safe Discharge Planning to Facilitate An Individual’s Right to Choose

Policy Elements Process Elements

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Suggested Model for Transitional Care Planning

These questions should allow the discharge planner to determine whether the patient is likely to need a more comprehensive assessment.

Initial Discharge Screen

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Patients who fall into any of these categories should be targeted for a comprehensive assessment

High Risk Screening Criteria

assessment is indicated should be evaluated using the following criteria. The screening process is dynamic and may include other information not listed below.

Comprehensive Assessment

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Screening and Assessment Flow Chart

transition process should be initiated in the hospital, particularly for patients

elective procedure

Community service providers should be

patients/clients are admitted to another level of service, information exchange iscrucial to a successful outcome

Patient Admission

Initial Discharge Planning

Basic Discharge: No needs outside of scripts, routine

instructions

available demographic information, patient diagnosis and history and other methods. The purpose of this screening is to identify patients

routine discharge.

Comprehensive Assessment

Moderate Discharge Planning Indicated: These patients may need a home health agency referral, simple DME, community resource information and/or referral. Outpatient rehabilitation, outpatient

intervention.

Complex Discharge Planning Indicated:These patients may need inpatient rehabilitation, Hospice, Dialysis, medically complex home care, high cost drugs, caregiver respite, LTHHC program, Consumer

ing facility placement, substance abuse rehab or psychiatric admission. Included in this

medical needs

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Post Hospital Short Term Medicare Admissions:

Frail Elder Short Term Post Hospital Medicare Admissions:

Frail Elders and Disabled Adults:

“Nursing Home to Community” Overview

Nursing Home to Community

Referrals

Assessment Process

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Broome County Elder Services Guide

Care Plan Development

Other Community Agencies

Length of Stay

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Obtaining Equipment

Returning Home Successfully

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Nursing Home to Community: A Resident’s Story

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Roles in Discharge/Transition Planning

What is the Role of the Resident?

What is the Role of the Skilled Nursing Facility?

What is the Role of CASA?

What is the Role of STIC?

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Procedures of Key Partners

Resident Procedures

Skilled Nursing Facility (SNF) Procedures

Short Term Medicare Stays (20 days or less) requiring Minimal Assistance:

Short Term Medicare Stays (within 100 MC days) requiring Higher Intervention:

Frequent Readmissions:

People with Disabilities with Complex Discharge Care Plans:

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1. Referral and Initial Contact:

referral

Short Term Medicare Stays (20 days or less) requiring Minimal Assistance:

Short Term Medicare Stays (within 100 MC days) requiring Higher Intervention:

Frequent Readmissions:

3

CASA Procedures

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People with Disabilities with Complex Discharge Care Plans:

initial contact

2. Discharge/Transition Planning:

FOR MEDICAID RESIDENTS WHO WILL RECEIVE PCSP OR CDPAP SERVICES UPON DISCHARGE:

5

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STIC Procedures

1. Referral and Initial Contact:

2. Transition Planning:

3. Post Discharge Follow-Up:

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3. Post-Discharge Follow-Up Support:

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Conducting a Discharge Care Planning Meeting:

Shared Procedures

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Community Agency Referral Sources

How Can Other Community Agencies Be of Assistance?

Senior Resource Line 778-2411Action for Older Persons 722-1251Broome County CASA 778-2420Broome County STIC 724-2111

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8

Community Agency Referral Sources

7

•••

8

••

•••

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The Broome County Elder Services Guide

Community Agency Websites:

Action for Older Persons, Inc. www.tier.net/aop

CASA www.gobroomecounty.com/departments/casa.php

Elder Services Guide Online www.broomeelderservices.org

STIC www.stic-cil.org

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Long-Term Care Payment Options

••••••••

Private Pay Using Income and Assets

How Much Does Long-Term Care Cost?

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When will Medicare cover skilled care?

•••

••

Medicare (Title XVIII)

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How long does Medicare cover care in a skilled nursing facility?

residents or persons living in certain types of long-term care facilities?

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How can a nursing home resident returning to the community get more information on his/her options for enrolling/disenrolling in Medicare drug plans?

Medicaid Spousal Impoverishment Protection Act

Medicaid (Title XIX)

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1. Community Medicaid

2. Chronic Care Medicaid

Medicaid Buy-In Program

Consumer Directed Personal Assistance & Traumatic Brain Injury Waiver Programs

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What is the role of CASA hospital liaisons in Nursing Home to Community?

Do any of the partners assess the residents’ home environment in the community prior to discharge?

Do any of the partners see the resident after they return home?

If the transition plan fails, will the skilled nursing facility readmit the person?

Who should be referred to the Nursing Home Transition Program?

To which community agency should the skilled nursing facility make initial referrals?

Frequently Asked Questions

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What is a level of care assessment?

What does an assessment consist of?

What is a care plan/assessment form?

Who is in charge of securing discharge plans?

Who develops the home care plan?

What does Medicare pay for post discharge?

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What does Medicaid pay for post discharge?

What is a Medicaid waiver?

What is CASA’s role in Medicaid waiver programs?

11

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Does CASA assist consumers going into a skilled nursing facility?

What can be done to ensure an accessible community placement for those residents in wheelchairs?

Is there any agency we can refer to when a resident decides to leave against medical advice?

•••••••••

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principle outcomes

The primary goal

mission

Broome County Community Alternative Systems Agency (CASA)

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Personal Care Services (PCSP) Program:

Long Term Home Health Care Program (LTHHCP):

Assisted Living Program (ALP):

Medical Day Care:

Private Duty Nursing (PDN):

Care-at-Home (CAH):

Nursing Home to Community:

Skilled Nursing Facility Placement:

Family Homes for the Elderly (FHE):

In-Home Mental Health Program (IHMHP):

Home Community Based Waiver (HCBW):

Personal Emergency Response Systems (PERS):

CASA’s Programs & Partnerships

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mission

philosophy and approach

ALWAYS IN CHARGE.

will not

Southern Tier Independence Center (STIC)

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Accessibility Advice:

Assistive Technology:

Loan Closet:

Wingspan Technology Center:

Americans with Disabilities Act Services:

:

Housing Assistance:

Information & Referral:

Resource Library:

Advocacy:

SAIL :

Consumer Directed Personal Assistance:

Community Integration:

Peer Counseling:

Professional Counseling:

STIC’s Programs and Services

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Deaf Services:

One-Stop Center Disability Navigator:

Supported Employment:

Independent Living Skills:

Interpreter Services:

Service Coordination:

“Parents Empowering Parents” (PEP):

Transition Services:

Professional Training:

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Acknowledgements

CASA Advisory BoardCurrent Board President Member at Large

Executive Director, Action for Older Persons

CASA StaffClinical Nurse Supervisor

Southern Tier Independence Center Staff

Administrator, Vestal Nursing Center

Student Intern, Binghamton University, Decker School of Nursing

President/CEO Ideal Senior Living Center

Director of Media & Community Relations, Action for Older Persons

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INSERT YOUR OWN FACILITY’S POLICIES & PROCEDURES HERE

Mission Statement

Values/Philosophy Statements

Residents’ (Clients’) Bill of Rights

Transition (Discharge) Policy

Transition (Discharge) Procedures

Partner List & Contact Information (i.e. important phone/fax numbers)

Other Important Forms