Work begins on new downtown radiation center A publication of Norton Healthcare February/March 2010 ews Center treats headache pain, p. 5 Social media part of communications mix, p. 4 Dr. Jesse Wright leaves post, p. 8 Cashier loves “people” part of job, p. 11 Norton Cancer Institute officials broke ground on a new downtown radiation center Jan. 14. The center will be built on a 1.1-acre site at 676 S. Floyd St. and will feature some of the most sophisticated technologies available anywhere in the world to treat adult and pediatric cancers and tumors. “Our new center will bring together comprehensive, personalized cancer services in one location for the convenience of our patients and their families,” said Robert N. Shaw, president, Norton Cancer Institute. “Most important, each patient will have an improved chance of living a better, longer life after a cancer diagnosis.” The 65,000-square-foot, three-story facility will feature a first-floor radiation center, second-floor multidisciplinary specialty centers and a third floor for future growth of cancer-related services. The radiation center will offer faster, more precise, more powerful radiation therapy to treat deep-seated tumors more effectively while sparing surrounding healthy tissue. The center’s new powerful Varian linear accelerator will incorporate the Novalis Tx ® Stereotactic Radiosurgery System. Services will be directed by Aaron Spalding, M.D., Ph.D., a fellowship-trained radiation oncologist who treats adults and children and was trained at St. Jude Children’s Research Hospital before joining Norton Cancer Institute. “Sophisticated radiation therapy services are a vital tool in the fight against cancer,” Dr. Spalding said. “Our ability to bring this leading-edge technology to Norton Healthcare’s downtown campus will have a life-changing impact for adult and pediatric patients and their families. It complements the existing sophisticated radiation therapy services currently available on the Norton Suburban Hospital campus.” The center will bring together regional experts in neuro-oncology, neurosurgery, orthopaedic oncology, radiation oncology and behavioral oncology. In addition to medical and radiation treatment, the center will house cancer research, such as patient clinical trials, and education services. It is scheduled to open around July 2011. –Misty Cruse Bob Shaw (left) and Aaron Spalding, M.D., Ph.D., at the groundbreaking for the radiation center. Photo by Jamie Rhodes Dr. Jesse Wright leaves post, p. 8
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Work begins on new downtown radiation center
A p u b l i c a t i o n o f N o r t o n H e a l t h c a r e F e b r u a r y/ M a r c h 2 0 1 0
Bob Shaw (left) and Aaron Spalding, M.D., Ph.D., at the groundbreaking for the radiation center.
Photo by Jamie Rhodes
Dr. Jesse Wright leaves post, p. 8
Douglas A. Winkelhake,presidentandadministratorofNortonBrownsboroHospital,hasbeenselectedasoneofModernHealthcaremagazine’s12“Up&Comers”for2009,honoringhimasarisingstarinhealthcaremanagement.Hewasselectedfrom139applicantsforthecompetitionthatrecognizesexecutivesage40andyounger.
The Norton Healthcare Foundation School of Cardiovascular TechnologyhasbeenreaccreditedbytheJointReviewCommitteeonEducationinCardiovascularTechnology,withaconcentrationcertificateawardedinnoninvasivecardiology.Thepeerreviewrecognizestheprogram’ssubstantialcompliancewithnationallyestablishedaccreditationstandards.
NortonAudubonHospitalVascularAccessCenterreceivedaccreditationfromtheAmericanSocietyofDiagnosticandInterventionalNephrology.Peter H. Wayne III, M.D.,interventionalradiology,medicaldirectorofthecenter,andQasim Choudry, M.D.,interventionalnephrology,werecertifiedin2008and2009,respectively.
The Cancer Care and Renal Center atKosairChildren’sHospitalhasreceivedathree-yearaccreditationwithcommendationfromtheAmericanCollegeofSurgeons’CommissiononCancer.Theprogramhasbeenaccreditedsince1959–longerthananycancerprograminthecountry.
Gabe Riggs is administrator of the Norton Healthcare Facebook page.
F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 5
COURSE of the Month
How to Deal with Difficult PeopleThiscoursefocusesonimprovingone’sabilitytodealwithpeopleperceivedtobedifficult,communicatingeffectivelyindifficultsituationsandunderstandinghowperceptionsimpacthowpeoplereacttovarioussituations.Attendeeslearntoidentifygroupsorpersonstheyfinddifficulttodealwith,identifystrengthsandweaknessesofvariousreactionstoconflictandwaystoeffectivelycommunicatewithdifficultpeopletoimprovejobperformance.ThecoursewillbeofferedTuesday,March23,from8:30a.m.tonoon,at224E.Broadway,Suite115,Classroom3.
Become a mystery shopper! IfyouoramemberofyourfamilyvisitanyNortonHealthcarefacilityasapatient,besuretocompletea“Ned’sInsiderFeedback”formabouttheexperience.GotoNsider,clickon“Applications,”select“Ned’sInsiderFeedback,”thencompleteandsubmittheform.Thefirsttimeyouprovidefeedback,youwillreceivea“Ned”keychain.
Fund raises awareness about aneurysms
Photo by Nick Bonura
From left, neurosurgeons Tom L. Yao, M.D., and Christopher B. Shields, M.D., president of Norton Neuroscience Institute, discuss the causes of aneurysms with Candy Olmstead.
Jesse Wright, M.D., has written several psychiatry books, including some that have been translated into other languages.
Photo by Nick Bonura8 • N o r t o n N e w s • F e b r u a r y / M a r c h 2 0 1 0
LIVING the Service Basics
Respectful communication: I communicate with courtesy, clarity and respect. UniversalKeyMessageswerecreatedforNortonHealthcareemployeestouseduringinteractionswithcustomersandfamilies.Introducingyourselfisanimportantpartofeverycommunicationwithcustomers.Itshowsrespectandsetsthestagefortherestoftheirexperience.•Alwayssay“please”and“thankyou.”•Useappropriatelanguage,easilyunderstoodbythecustomer.•Answercallsquicklyandcheerfully,usinggoodphonemanners.•Listencarefully,soyoucanrespondappropriatelythefirsttime.
Comments from recent customer surveys “Everyonetreatedmewithrespectandkindness.ThelevelofcareIreceivedwasterrific!”“Ihaveneverhadsuchagreatexperience.Everyonefromstarttofinishtreatedmewithconcernandrespect.” –Chuck Patyk
F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 9
Eat healthy. Eatnomorethansixouncesofmeat,fishandpoultryeachday.Fillyourplatewithhealthyvegetablesandfruits.Avoidprocessedandconveniencefoods.Mostareloadedwithfat,saltandsugar.Chooseskimor1percentmilkandnonfatorlow-fatyogurtandcheeses.Know your numbers. Keepyourweight/bodymassindex,cholesterol,bloodpressureandglucoseintheappropriateranges.
Be active. Allactivityhelpstoreducetheriskofcardiovasculardiseaseandobesity.Exercisehelpstodecreasestress,bodyfatandbloodpressurewhileincreasingflexibility,strength,cardiovascularfitness,bonestrengthandself-esteem.
Nurse stops pre-diabetes with help from YMCA DeborahJoWente,R.N.,mother/babyunit,NortonSuburbanHospital,wastoldbyherphysicianthatshehadpre-diabetes,definedasbloodglucoselevelsthatarehigherthannormalbutnotyetconsidereddiabetes. StaffintheNGoodHealthDepartmentandNortonDiabetesEducationServicessuggestedWenteconsiderparticipatinginaYMCAdiabetespreventionprogrambeingpilotedinLouisville.Theclassmetforonehoureachweekfor16weeks. “Itwasn’tatypicaldietorweightlossprogram,”Wentesaid.“Ihadapersonaltrainer,BarbaraMillhollan,whohelpedmecreateanexerciseregimenwithweightliftingandtreadmillusetobuildmystrengthandendurance.” Thetraineralsoprovidedhealthyrecipesandencouragedparticipantstokeepadailyfoodjournal. “Iate1,500caloriesadayandkeptalogofeverythingIate,”Wentesaid.“Ialsoworkedmywayuptoweighttrainingtwoorthreetimesaweekanda45-minutecardioworkoutonthetreadmillandellipticalsixdaysaweek.” Wentelearnedtomakehealthierfoodchoices,suchaseliminatingfriedfoods,eatingmorefruitsandvegetables,switchingtoskimmilkanddrinkingmorewater. “Istartedtheprogramthinkingthatitprobablywouldn’twork,becausenothingelsehas,”Wentesaid.“Nowmyrestingheartratehasdroppedfrom80to67,Ihavelostnearly42pounds,andInolongerhaveanybloodsugarproblems.” Wentealsohasbecomearolemodelforhertwocollege-agedaughters,whoaremoreactiveandmakinghealthierfoodchoicesfollowingWente’ssuccess. “I’venoticedtheyaremorethanwillingtoreachforayogurtinsteadofacandybar,”Wentesaid. TheYMCAisreceivingfundingfromtheCentersforDiseaseControlandPreventionforthepilotandanticipatesexpandingtheprogramtomorecitiesstartingthisyear.
–Tammy Warren
Debbie Jo Wente, right, receives instruction from personal trainer Barbara Millhollan at the YMCA’s Northeast Family Branch.
Photo by Nick Bonura
Fannie Bumphus: 50 years on the job
Photo by Nick Bonura
Fannie Bumphus, right, visits with Margie Reed, a customer at the pavilion cafeteria. When Bumphus started working for Norton Healthcare in 1960, she earned 75 cents an hour.
F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 1 1
Family Allergy & Asthma supports Kosair Children’s Hospital TheChildren’sHospitalFoundationhasreceivedagiftof$152,000fromFamilyAllergy&AsthmatobenefitKosairChildren’sHospital.Thiscontributionisinadditionto$38,000inpastsupport,whichhelpschildrenfromthroughouttheregionwhocometoKosairChildren’sHospitalforspecializedcare.
Partnership inspires children, adults to be great Alltech,aglobalanimalhealthcompany,alongwithKosairChildren’sHospitalandtheMuhammadAliCenterannouncedajointfundraisingefforttoinspirechildrenandadultstobeasgreatastheycanbe.Youcanparticipatebyrecyclingyourcellphone.SimplybringyouroldcellphonetotheNortonHealthcareFoundationofficeinMedicalTowersSouthormailitto:Alltech,3031CatnipHillPike,Nicholasville,KY40356
Text to help kids at Kosair Children’s Hospital Sendthetextmessage“forkids”to85944tomakeaone-timedonationof$5tobenefitKosairChildren’sHospital.Thedonationwillbeaddedtoyourcellularphonebillordeductedfromyourprepaidbalance.Messaginganddataratesmayapply.Allchargesarebilledbyandpayabletoyourcellularserviceprovider.Serviceisavailablefrommostcarriers.DonationsarecollectedbytheMobileGivingFoundationandsubjecttothetermsfoundatwww.mobilegiving.org.
Upcoming eventsMarch 25 • Runway for the Roses,6:30p.m.,ChurchillDownsMillionairesRow.GetreadyforOaksandDerbybyattendingthispre-DerbyfashionshowtobenefitKosairChildren’sHospital.ThiseventfeaturesDillard’sspringcollectionandincludesopportunitiestoshopforracedayhats,shoes,accessoriesandattire.Fordetailsandreservations,call629-KIDS.
April 15 • Derby Divas,fourthannualevent,6:30to9p.m.RodesforHimandforHer,4938BrownsboroRoad.MarkyourcalendarforaneveningoffuntobenefittheNortonBreastHealthProgram.DetailstocomeinMarch.
FOUNDATION News
ewsA Publication of Norton Healthcare Marketing and Communications Department
EDITOR: Cheryl Lockhart
DESIGNER: Kevin Bayless
COPY EDITORS: Jen Reynolds, Tammy Warren
P.O. Box 35070Louisville, KY 40232-5070502.629.8070 Phone502.629.2688 [email protected]
Modern Healthcare’s Best Places to Work in Healthcare 2009 Best Places to Work in Kentucky – five consecutive years
Ben Davis and Kelly K of the WDJX morning show interview former Kosair Children’s Hospital patient Coral Ehret, 3, and her mother, Misty, during the “Just for Kids” Radiothon held Feb 4 to 6.