10/15/2019 1 Nonprofit Insights Part 3 Establishing Measurable Outcomes October 16, 2019 To Receive CPE Credit • Individuals Participate in entire webinar Answer polls when they are provided • Groups Group leader is the person who registered & logged on to the webinar Answer polls when they are provided Complete group attendance form Group leader sign bottom of form Submit group attendance form to [email protected] within 24 hours of webinar • If all eligibility requirements are met, each participant will be emailed their CPE certificate within 15 business days of webinar
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Nonprofit Insights Part 3 - BKD · Nonprofit Insights Part 3 Establishing Measurable Outcomes October 16, 2019 To Receive CPE Credit • Individuals Participate in entire webinar
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Participate in entire webinar Answer polls when they are provided
• Groups Group leader is the person who registered & logged on to the webinar Answer polls when they are provided Complete group attendance form Group leader sign bottom of form Submit group attendance form to [email protected] within 24 hours of webinar
• If all eligibility requirements are met, each participant will be emailed their CPE certificate within 15 business days of webinar
Very important that organizations have evidence that its programs are effective
Expect good ratings from watchdogs
Very important that organizations spend low amount on overhead/admin
Chronicle of Philanthropy 2015
Data Influences Nonprofit Investment
In a crowded market, the public wants to supportsuccessful organizations that have sound business
practices for sustainability
• Know where they are going (vision & strategic plan)• Manage to outcomes (impact & demonstrated results)• Understand their true costs & funding needs• Know if they are making progress & how to adjust if not
Not having staff who believe inimportance of data collection
71%
61%
39%
29%
19%
15%
12%
SOURCE: state of evaluation.org
Only 1/3 of Nonprofits Measure Outcomes –Why?
Activity = What you do
ActivityWe feed hungry kids before school
OutcomeImproved health (not hungry)Better behaviorBetter gradesHigher graduation rate
Outcome = Result of the activity
Outcome vs. Activity
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An outcome is a promise delivered
It tells donors, community partners, volunteers, that
We told you we were going to do ...We closely monitored & evaluated the work ...We can say for sure that it worked
Your trust & investment paid off!https://www.safecorhealth.com
Outcomes
Activity Assessment- served 100 youth during camp- provided 1,500 hours of tutoring - 9 out of 10 youth attended art classes
Outcome Assessment- 75% of campers increased knowledge of local history- 50% increased math grades by one grade level- 25% fewer youth reported being bullied last year
We did these things & because
we did them
These things happened
Outcome vs. Activity
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STRATEGIES
IMPACT
GOALS
Make sure there is alignment with goals/activities & impact
Use data to make important changes to or correct their programs & services so they are the most
effective possible
Use data to tell the story of their work
Impact-Driven Organizations
Complete Timely
Reliable Accurate
Four Measures of Quality Data
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Set benchmark indicators as reference points to evaluate
progress toward reaching goals.
When it comes to determining how efficiently your organization operates, few things are as helpful as accurate, relevant performance indicators that
can show you exactly how well you’re doing
What are factors causing issue/problem?Was there a change? How much?Difference between beginning & end?
• What factors lead to & keep people in poverty?• What must be addressed to improve their lives?
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Example of measuring/tracking
indicators of success
Personal photo taken by Dan Prater
Example of measuring/tracking
indicators of success
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Reduce services to conduct evaluation, if that’s what it takes
Do not reduce services to conduct impact evaluation
Programs lacking hard evidence that they generate the level of change desired, must be eliminated or scaled back even if it requires serving fewer people/needs (to free up time & funds for the evaluation)
YES NO
Is it ethical to have people enroll in our programs & use our services if we are not 100% sure they
are highly effective? Or as good as they should be?
Accountability: Know if it truly has a positive impact
Learning: Determine what works/what does not
Ethics: Not measuring impact is a form of injustice
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Mission
Vision
Values
or get swept away by the forces of our sector & world
We lose sight of who we are, why we exist,what we do
The information contained in these slides is presented by professionals for your information only & is not to be considered as legal advice. Applying specific information to your situation requires careful consideration of facts & circumstances. Consult your BKD advisor or legal counsel before acting on any matters covered
Thank you!
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• CPE credit may be awarded upon verification of participant attendance
• For questions, concerns or comments regarding CPE credit, please email the BKD Learning & Development Department at [email protected]
The information contained in these slides is presented by professionals for your information only & is not to be considered as legal advice. Applying specific information to your situation requires careful consideration of facts & circumstances. Consult your BKD advisor or legal counsel before acting on any matters covered