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The “RIGHT” Way: Using Internet & Smartphone Tools to Engage & Support Volunteers #vmlearn Jayne Cravens, MSc http://www.coyotecommunications.com
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Nonprofit Insights: The Right Way to Engage Online Volunteers

May 07, 2015

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With new powerful technology popping up all the time these days, engaging online volunteers is a great opportunity for nonprofit organizations to increase efficiency and impact. But there's a RIGHT way of doing things when it comes to working with online volunteers – and do you know if your nonprofit is doing it right?

VolunteerMatch was joined by online volunteering expert Jayne Cravens, co-author of "The LAST Virtual Volunteering Guidebook," for the February 2014 Nonprofit Insights webinar about how to best involve online volunteers in your organization's work. How can you create a great online volunteer opportunity? What are the best ways to support online volunteers? How should you be tracking the impact of your online volunteers?

If you recognize the value online volunteers can add to your organization, but aren't quite sure how to set them and yourself up for success, this webinar is certainly right for you.
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Page 1: Nonprofit Insights: The Right Way to Engage Online Volunteers

The “RIGHT” Way: Using

Internet & Smartphone

Tools to Engage &

Support Volunteers

#vmlearn

Jayne Cravens, MSc http://www.coyotecommunications.com

Page 2: Nonprofit Insights: The Right Way to Engage Online Volunteers

Meet Our Speaker

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#vmlearn

Jayne Cravens @jcravens42 coyotecommunications.com Also on Facebook & Google+

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No more boundaries

Onsite,

traditional

volunteers

Online

volunteers

There are now only*

VOLUNTEERS

Meaning here of only is exclusively or solely, not merely

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Confidentiality & Safety

• “How do we ensure volunteers will keep things confidential?!” Paying

someone doesn't make them more trustworthy.

• “How do I make sure an online volunteer isn't a bad person?.” Seeing

someone face-to-face, onsite, is not a screening tool.

• Confidentiality is a training issue. How do you train employees and onsite

volunteers re: confidentiality? Do the same thing with online volunteers.

• Safety is a training and supervision issue. How do you train and supervise

employees and volunteers to ensure safety? Apply the same principles, as

appropriate online.

• Remember: different roles require different supervision and screening.

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More options at the virtual volunteering wiki

http://virtualvolunteering.wikispaces.com

& our discussion group on LinkedIn (link on wiki)

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Questions?

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Jayne Cravens @jcravens42 coyotecommunications.com Also on Facebook & Google+

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Next Webinar:

Building a Future-Friendly

Nonprofit Board

http://learn.volunteermatch.org

#vmlearn

March 19, 2014