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Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen [email protected] 801-422-1940
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Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen [email protected].

Dec 18, 2015

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Page 1: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Next Steps in Matching Gifts

Web 2.0 technologies that identify, cultivate, and steward donors.

Brigham Young UniversityBarett Christensen

[email protected]

Page 2: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Road Map

• Who is LDS Philanthropies• What is Web 2.0• Our Strategy for Matching Gifts• Lessons learned

Page 3: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

SOCIAL MEDIAYou have already lost!

Page 4: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Who is LDS Philanthropies?

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Page 5: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Who is LDS Philanthropies?

• Department within the LDS Church• Correlate all funding of Church Charities– BYU– BYU Idaho– BYU Hawaii– LDS Business College– Humanitarian Services– Perpetual Education Fund

Page 6: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

What is Web 2.0

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Page 8: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

What is Web 2.0?

Page 9: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Matching Gift Strategy

Stats, plan, implementation

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Page 10: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

United States Internet Penetration

Page 11: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

International Penetration

Page 12: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Internet Penetration

Page 13: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Mobile Penetration

Page 14: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Facebook Growth

Page 15: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Platform Statistics

• Social Networks– Facebook 175 million active users (300 million by end

of year)– MySpace 126 million (estimate)– LinkedIn 35 million and growing fast!– Kiva 500 thousand users lent $65 million– FirstGiving 1.6 million users have raised $89 Million

• Mobile Platforms Units App Downloads– iPhone/iTouch 30 million 800 million (8 months)– Blackberry 21 million Store Opened Last Week!– Google Android 1.2 m (est) 48 million (estimate)– Nokia Symbian OS 1 billion+ Ovi store coming – Palm Pre (any day) (coming)

Page 16: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Pareto Principle & Long Tail

Page 17: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Pareto Principle & Long Tail

Page 18: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Current CAP Program

• 50 Companies • 100+ CAP reps• We can get to about 20 sites a year (6 trips)• Great results– Identifying new major gift prospects– Increasing participation Scaling Challenge: Tyranny of Distance, Travel, and

Top down management.

Page 19: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Social Networks• Established Networks– Facebook.com– Myspace.com– LinkedIn.com

• Established Fundraising Networks– Change.org– Firstgiving.org– Changingthepresent.org

• White Paper Networks– KickApps.com– Ning.com

Draft Proposal

Page 20: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Workplace Giving Social Network

• Powered by Ning• Other Samples– U of Nebraska– Anderson U– U of Alabama– World Vision– Peace Corp– Uruguay Mission

Page 21: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Fundraising WidgetsChange.org SixDegrees Firstgiving ChipIn

ChangingthePresent

Page 22: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Workplace Fundraising Widget

• Powered by Sproutbuilder

• Highly customizable• Viral, Can be spread via

social networks, and email.

• Allow donations, video content, RSS feeds, website linking.

Page 23: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Widget Created

SHARE BUTTON

Page 24: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Widget Stats

Page 25: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Live Distance Events

• Webinars from my office– MeetingPlace (powered by Cisco)– DimDim, Webex, GotoWebinar…

Page 26: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Webinar Results

• 10 companies• 2 sessions each• Average attendance of 15 people• All over US, Japan, Taiwan, England, Qatar• They were most likely to post widgets• Lots of feedback on things to do better

Page 27: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Lessons Learned

If I could go back 10 months, what I would do differently

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Page 28: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

Lessons Learned

• Build network on existing “freeways” (Facebook, LinkedIn)

• Understand in greater detail the giving options and timing of each company

• Make call to action more clear in emails• Hold webinars at different times, understand IT

and policy constraints at each company.• Design multiple iterations of the widget • HEP DATA SCAN!!!

Page 29: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

HEP

Page 30: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

HEP

Page 31: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

HEP

Page 32: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

HEP

Page 33: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

HEP

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HEP

Page 35: Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen barett@byu.edu.

QUESTIONS???

CONTACT:Barett [email protected]

801-422-1940

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons