accelerate your ambition Damian Hamilton Business Lead - NGDC Evolving your data centre into a next-generation innovation centre
Nov 28, 2014
accelerate your ambition
Damian Hamilton
Business Lead - NGDC
Evolving your data centre into a next-generation innovation centre
Dimension Data today
2013 global
revenues of
USD 5.8
billion
73% of Global Fortune 100 and
59% of Global Fortune 500
are Dimension Data clients
Client-centric,
services-focused
business
Extensive experience in
emerging
markets
Over 23,000 employees
with operations in
58 countries
across 5 regions
Over
6,000clients across all
industry sectors
Wholly-owned subsidiary of the NTT
Group
The pressures on the data centre
Economically sustainable
Improve experience
for our customersLower cost Reduce risk
Increase competitiveness
and grow revenue
Improve agility and
performance
Out of control data growth
User demands/ mobility
ComplianceManaging complexity
Virtualisation investment not
delivering
Keeping pace
The data centre needs to deliver…The data centre needs to deliver…
Securely and with more agilitySecurely and with more agility
more contentmore content to more devicesto more devices and more regions and countries
and more regions and countries
Technology driven strategy
holistic strategy
Technology driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle virtual machines in the same
Network cannot handle virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issuesCompatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging infrastructurein data centre and network
Aging infrastructurein data centre and network
growing5x server spending
growing5x server spending
StorageAbility to
attract and retaincritical skills
Ability to
attract and retaincritical skills
Technology driven strategy
holistic strategy
Technology driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle virtual machines in the same
Network cannot handle virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issuesCompatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging infrastructurein data centre and network
Aging infrastructurein data centre and network
growing5x server spending
growing5x server spending
StorageAbility to
attract and retaincritical skills
Ability to
attract and retaincritical skills
Do you see these challenges in your IT organisation?
Is IT in your business perceived as efficient today?
Does IT get the budget to address challenges to deliver
improvement?
Do you see these challenges in your IT organisation?
Is IT in your business perceived as efficient today?
Does IT get the budget to address challenges to deliver
improvement?
Technology driven strategy
holistic strategy
Technology driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle virtual machines in the same
Network cannot handle virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issuesCompatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging infrastructurein data centre and network
Aging infrastructurein data centre and network
growing5x server spending
growing5x server spending
StorageAbility to
attract and retaincritical skills
Ability to
attract and retaincritical skills
Technology driven strategy
holistic strategy
Technology driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle virtual machines in the same
Network cannot handle virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issuesCompatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging infrastructurein data centre and network
Aging infrastructurein data centre and network
growing5x server spending
growing5x server spending
StorageAbility to
attract and retaincritical skills
Ability to
attract and retaincritical skills
Pay as you consume
Departmental budget
Catalogue-based ‘app store’
On-demand
Standardised
Highly available
Abstracted
Secure
Automation and self-service
Outsource non-core
Best practice run books
Service product focus
… towards consuming IT as a service
Driving
IT transformation
Consumption modelConsumption model
IT operations modelIT operations model
Technology modelTechnology model
Most org
anis
ations a
re c
urr
ently in
the
mid
st of a s
ignific
ant tr
ansfo
rmation
Technology driven strategy
holistic strategy
Technology driven strategy
holistic strategy
vs
Data
growth
Data
growth
Virtualisation
investment
not delivering
Virtualisation
investment
not delivering
Network cannot handle virtual machines in the same
Network cannot handle virtual machines in the same
Orphan
applications /
out of support
versions
Orphan
applications /
out of support
versions
Compatibility
issuesCompatibility
issues
Power
and cooling
issues
Power
and cooling
issues
Inability to
look at new
technologies,
e.g. cloud
Inability to
look at new
technologies,
e.g. cloud
Aging infrastructurein data centre and network
Aging infrastructurein data centre and network
growing5x server spending
growing5x server spending
StorageAbility to
attract and retaincritical skills
Ability to
attract and retaincritical skills
The next-generation data centre
New users Big data
Security
Facility
Computing Storage Network
Operations
Virtualisation
Converged infrastructure
Cloud services
Global cloud data centre
The next-generation data centre
Internet,
enterprise network
Workloads, applications, storage
New devices New locationsNew applications and workloads
CloudData
growth
Backup, disaster
recovery and
availability
SAP Microsoft
Facilities Virtualisation and
converged
infrastructure
Software-defined
Data centre
outsourcing
Working with our clients in their priority focus areasWorking with our clients in their priority focus areas
accelerate your ambition 16
Disaster Recovery & Availability – Active-Active DC
accelerate your ambition 17
Software-Defined – Developing a roadmap for adoption
� Vendor independent view of
SDN
� Ability to develop an
actionable roadmap for client
in consultative manner
� Developing the right approach
and sourcing strategy for
workloads
Beyond the boundary
Headquarters Internet
Data Centre
Guest
Branch
Mobile
Enterprise
WAN
Workload A
Current enterprise boundary / scope / control
OptimisationVisibility
and control
Differentiated service
Internet PerimeterSecurity
AuthenticationSecurity
DC Network Virtualisation
Cloud Provider
Cloud Provider
Workload B
Workload C
Data Centre(s)
1. So which Services to we need to extend beyond the Boundary
2. Is there anything we should be doing in our Enterprise WAN to get ready?
accelerate your ambition 19
� LEED® Green Building Rating
System™ Gold rating
� ISO 27001:2005 Information
Security Management System
(ISMS) Certification
� ISO 9001:2008 Quality Management
System Certification by BSI
� Compliance of Payment Card
Industry Data Security Standard
(PCI DSS)
Facilities - Building Efficient & Compliant DC
Data Centre solutionsData Centre solutions
Microsoft Application Workloads
Desktop
Virtualisation
Data Centre Build
Data Centre Consolidation & Relocation
Virtualisation/ Converged
Infrastructure
Storage Backup andRecovery
Virtualisationand Cloud
SAP Application workloads
Core infrastructure solutions Workload infrastructure solutions Data Centre transformation
Cloud and enablement services Data centre outsourcing
Data Centre Managed Operations
accelerate your ambition
StorageSolutions
Backup &Recovery
Virtualised Infrastructure
NGDC Optimised Networks
Data CentreNetworks
Virtualised / Software .Defined Networks
ConvergedInfra
VirtualisedCompute
Data Centre OfferingsData Centre solutions – Core Infrastructure Solutions
• Cisco UCS Servers with
• Microsoft Hyper-V + System Centre, or
• VMware vSphere + VSOM
• Professional Services – Virtualisation Strategy, Design Services
• Managed Services – Uptime for Cisco UCS (specific countries only)
• Storage Solutions
• EMC VNX • EMC Isilon
• EMC VMAX • NetApp FAS
• Backup & Recovery Solutions – DataDomain & Avamar
• Professional Services – Storage Consolidation, Backup & Recovery Strategy, Design
Services
• Managed Services – Uptime for EMC VNX and NetApp FAS
• Consulting engagements on Data Centre Network Design
• Server Networking (Nexus Unified Fabric)
• Storage Networking
• Fibre Channel (MDS)
• Fibre Channel over Ethernet
accelerate your ambition
Data Centre OfferingsData Centre solutions – Workload Infrastructure Solutions
• Reference Architectures for Desktop Virtualisation: FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
• Certified Reference Architectures for Microsoft workloads (e.g. SharePoint, Exchange,
Lync) : FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
• Certified reference architectures for Contact Centre workloads: FlexPod, VSPEX, Vblock
• Managed Services - Uptime for Cisco UCS, EMC VNX, NetApp FAS
• Professional Services - Workload Migration Services
Microsoft Application
Workloads
Desktop Virtualisation
`
Contact Centre Workloads
accelerate your ambition
Data Centre OfferingsData Centre solutions – Data Centre Transformation
• Data Centre Outsourcing through our ITaaS Portfolio
• Private Cloud, Private Hosted Cloud Managed Hosting (CaaS)
• Cloud Private Network Connection, Tiered Storage, Cloud Backup
• Cloud Migration Services
• Professional Services
• Data Centre Strategy, Data Centre Development Model (DCDM)
• ‘Cloud Build’, DC Build (Active technologies) – Server, Storage and Network
• Deployment Services, Workload Migration Services
• PS - Data Centre Development Model
• Consultancy Services for
• Infrastructure and Application Discovery
• Infrastructure Migration Approach
• App Migration Approach Planning
• Co-Location through NTT Comms (SG, HK) & BSNL (India only)
• Data Centre Plan, Design & Supervision
• Construction & Implementation Project
Data Centre
Facilities
Data Centre
Consolidation
& Relocation
Virtualisation & Cloud
Security
Facility
Computin
g Storage Network
Operations
Virtualisation
Converged infrastructure
Cloud services
Global
cloud
data centre
Internet,
enterprise network
Workloads,
applications,
storage
the starting point
Determine the Data Centre focus area for IT
Understand your baseline and Gaps
Create a Business Case to support your plan
Develop a roadmap and remediation plan