Newsletter 2011 Q1

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The result of ERP implementation in many IFS customers reveal that 70% of the users want to improve their existing system by enhancing the functionalities to Business Intelligence and Mobile Applications.The Business Intelligence industry is a major focus for organizations making investments, and according to analyst, “business intelligence implementation wills growth significantly more than ever alongside with the needs for dynamic approach to data analysis”.

The Business Intelligence application plays a fundamental role in helping organizations weather the current storm and outperform the competition. Across the enterprise and inside departments - in financial institutions large and small - people are looking at where to focus, where to cut and where to invest. This requires powerful, intuitive and affordable analysis to make the right decisions now.On the other side, a web enabled ERP helps in making the enterprise operations go online. Any stakeholder or third party can access the required information very easily and that too by sitting anywhere in the world. This proves to be of great help especially during emergencies when the details are to be sourced with immediate effect.

Wireless ERP has helped organizations to make use of the communication channels effectively and efficiently. It has made it possible for many elements to operate in ERP which were otherwise not possible. Wireless ERP is nothing but sharing enterprise information through devices like internet and mobile devices making it possible for outsiders to access the same.

Elan SyuherlanPresident Director PT. IFS Solutions Indonesia

FROM BOARD

This event which aimed to build up closer relationship among IFS and its member also conveyed the corporate updates and launch of IFS Enterprise Explorer, IFS new solution that combine web portal and mobile client interfaces. On the first day, the event consisted of one full conference day that was entertained with some traditional dances, such as “Sekar Jagat” and “ Kecak Kontemporer”, and closed with Gala dinner that also pampered the attendees with Bali traditional dances and performances. While on the second day, the organizer had arranged fun golf tournament and city tour which can be chosen by the attendees.

This event was sponsored by Oracle and CTI also covered in Investor Magazine and Investor Daily. “Indonesia is a potential market for ERP” said Alastair Sorbie, President & CEO IFS to Investor Daily that was published on 22 October 2010. Alastair also said that Industry needed ERP solution and it was increasing (Investor Magazine, November 2010). IFS Asia Pacific Summit 2010 had successfully strengthen the relationship among customers, partners and IFS organizations. Information exchanges and sharing during this event was a benefit for the attendees.

Event that was organized by Rekanusa and IFS Solution Indonesia, PT., which had combined both education and entertainment, got positive responds from all the attendees. “This is a lovely event in a beautiful place with great arrangement and hospitality”, said Zahid Khan, one of attendees from Pakistan. Raymond Lam, General Manager of IFS Shanghai-China, said that IFS Asia Pacific Summit 2010 was one of the best event arrangements that he had ever attended. “I really enjoy this event”, he added.

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As Asia Pacific event that was held in every four years, IFS Asia Pacific Summit is a privilege event which is attended by members of Asia Pacific and Middle East Country. This event, held on 7-8 October 2010 at Bali Nirwana Resort, Tabanan was attended by 75 persons from 14 countries. They consisted of IFS organizations, partners, customers, sponsors and journalists.

IFS ASIA PACIFIC SUMMIT 2010

IFS SOLUTIONS INDONESIA KICK OFF 2011

Annual event that is always waited by all employees, PT. IFS Solutions Indonesia Kick Off 2011 held on Feb 28, 2011 at the only One Café, FX Plaza. This event aims to enhance unity among employees and the share holders, sharing company progress on the previous year and hope for the year ahead. In this opportunity, our Board of Directors shared every department progress and also informed target to be achieved during this year. Some commissioners who also attended this event share their view for company performance ahead.

“Entering Glorious Era” is theme that chosen to show PT. IFS Solutions Indonesia. “We have a mindset in which IFS is running to gain its glory”, said Mr. Elan Syuherlan as President Director of PT. IFS Solutions Indonesia. All employees were also asked to keep their quality of work and improve their productivity.

In this one full day event, togetherness is also built through games which were played by all employees. The games aimed to build teamwork and spirit had made situation cheerful. Besides that, introduction of new employees and giving awards be agenda during this event. Some new members of IFS family were asked to introduce themselves. They were hope to make IFS team getting stronger. While giving awards were given as appreciation for employees who had dedicated themselves in improving PT. IFS Solutions Indonesia based on their working period-in five, ten or fifteen years of working.

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IFS-SI & LINTASARTA is ready to provide Software as a Service SaaS: A Strategic IT Solutions for Next Generation Enterprise

Business Challenge for 2011 and beyond for many companies in the industries are still: Increasing Competitive Edge Improving Resources Efficiency Leveraging the growth of contract logistics to reduce supply chain cost - outsourcing Finding Innovative methods of attracting, training, and retaining workforce talent - Human Capital Management Ability to Measure, Control, and Manage Your Business Operation

Improving resources efficiency and focus on core business to staying competitive are the most company strategy and direction to achieve. Many companies have started to outsource their non-core activities to the third party, still they are trying to find innovative way to keep their organization lean and mean.

In current situation, Information Technology (IT) is still play a vital role to manage the modern business to be able to measure, control, and manage the business operation. Considering that IT needs organizations and high investment, many companies now start thinking to outsources also their IT organization and infrastructure to the third party organization.

Within the last 2 years, there is a new trend terminology in IT industry called “Clouds Computing Services”. This is the new term from the IT provider to provide IT infrastructure and services requirement for such business organization that is provided from the “clouds”, where the sources of their IT resources is sitting in the remote third party site. Cloud Services can be simply defined as IT services that is accessed by its users or customers through the internet network.From the type of services provided, there are three majors service of the Cloud Computing as follow:

Platform as a Services (PaaS)

Infrastructure as a Services (IaaS)

Software as a Services (SaaS)

Clouds service provider that is provide the customer with the ready platform module to develop such application.

IaaS is the IT services in the clouds which one layer below the PaaS. IaaS will provide their client with the basic IT infrastructure needed to operate the IT system such as Power Processor unit, Storage, Memory, Network bandwidth, etc.

SaaS is actually the extention of the Application Services Provider (ASP) that already popular 5 years ago. SaaS will provide its client with the software application that can be accessed from the clouds through internet. By this services, the user will not need to invest on application development (in house), software license and its annual maintenance services.

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In partnership with Lintasarta a well known and trusted IT infrastructure service provider IFS Solutions Indonesia (IFSSI) now is ready to provide SaaS to the client. IFS ERP application will be installed and running at Lintasarta clouds infrastructure and can be accessed and used by the client from remote site. The application that are available on the clouds include:

IFS ERP application (Finance, Distribution, Maintenance, Manufacturing, Sales & Marketing)IFS Project/EPC (Engineering-Procurement-Construction) TreeS Plantation Management SystemERP Xpresso (Finance, Distribution, Human Resources)Pension Fund System

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IFSSI and Lintasarta will provide two category of Service Level for this services which are Public Clouds and Private Clouds. The clients are freely to choose the service level depend on their business needs and requirement, all services are provided with the highest quality and security standard.Public Clouds is the clouds services where the clients infrastructure and application are installed at the public clouds and shared with others. However there will be security and system mechanism that can manage segmentation among the clients clouds and keep each client database secure.Private Clouds is the clouds services where the clients infrastructure and application are installed a the dedicated clouds that is not share with others. The sizing and configuration of this clouds is configurable and will be depend on the clients business needs and requirements. What customers need to pay is monthly fee, based on the scope of clouds services, number of users, and application modules used.The benefits for the client by having this services are:

Company Business Application will be installed at high quality and security standard infrastructureNo License investment requiredNo Annual Maintenance fee requiredNo Hardware and infrastructure investmentProductive and efficient IT organization teamAlways use the up to date and fresh technologyCompany will focus on core business activities

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What else are you waiting for, this is the time for you to change your IT Strategic plan and let your organization focus on your core business activities…!

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SaaS

Managing Your Project in Better Way

IFS Project Based SolutionsAs a leader in ERP Solution, IFS through its Applications keeps your finger on the pulse. IFS applications also provide you with an opportunity to cover the entire project lifecycle with one integrated application. As conveyed in IFS Asia Pacific Summit 2010 at Bali last October, Jorgen Rogde, Program Director of IFS explain about project based solutions (PBS).PBS is an enterprise wide computer software business solution to manage and coordinate all resources, information and functions of an organisation from a shared data source; where data can be attributed to and managed through individual projects. Many industries need to use PBS to integrate their project, including Construction, Contracting and Infrastructure Company. IFS Applications have a solution that can be precisely configured to match the demands of Construction, Contracting and Infrastructure project. Here are IFS integrates key areas including CRM, Bidding and Estimating, Project Planning, Risk Management, Contract Management, Engineering and Design, Procurement and Supply chain, Manufacturing and Fabrication, Construction, Installion & Commissioning, Project Cost and Progress Control, Service & Asset Management,

Competitive pressures requires new ways of running your business, market leader in this area AND Customer collaborative development are some reasons for using IFS Applications for your EPC Company. Wim Korndorffer, CIO of the Heerema Group said, ”We selected IFS from over 25 enterprise software suppliers because of IFS Applications’ superior functionality and IFS’ wide experience in our industry, which is very project-oriented. We are confident that the agility in the component-based EPCI solution will support our business to grow further”.

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IFS-SI GROUP NEW CUSTOMERS

After success developed and implemented pension fund system at Dana Pensiun Telkom (DPT) long time ago, now IFS Solutions Indonesia in partnership with Haluan Nusantara are ready to implement in Dana Pensiun Perkebunan (DAPENBUN). DAPENBUN is a trusted institution which aims to manage and develop fund given by members for pension purposes in 18 PTPN troughout Indonesia. Started from “Yayasan Dana Pensiun Perkebunan (YDPP)” in 1976, YDPP try to manage

pension fund in order to give certainty of pension welfare. Then until nowdays, DAPENBUN still manage and develop the fund for all members. Here, IFS Group has been chosen to be trusted solutions to help and make fund management system in DAPENBUN easier.

Haluan Consulting in partnership with PT. Quadra Solutions was manage to win the bidding process at Ministry of Finance to develop and support sub system application for Sistem Perbendaharaan dan Anggaran Negara (SPAN) system. SPAN is a based technology information system that used to manage all budget

including arrangement, management, administration and so on. SPAN functions to manage and give financial report transparently, accountable and integrated. To do SPAN’s function, IFS Group supported SPAN with suitable solutions to manage the data.

IFS SOLUTIONS INDONESIA UP DATE

IFS-SI and Qlik View: “Providing Business Intelligent for your Decision Support System”Complicated and hard, maybe the words that come up to someone’s mind when they heard about Business Intelligent (BI). As known before, traditional BI is slow and frustrating beyond belief, which need large effort of learning. Based on those though, IFS and Qlik View, try to make it easier. This application is easy and simple to use. It changes everything by delivering a customer app experience. Here, no more waiting for outdated reports and no more guessing. Qlik View is designing to empower business users to make faster and smarter decision.

Qlik View’s simplicity makes anyone easily consolidate, search, visualize and analyze all their data for unprecedented business insight. By using Qlik view all your data is loaded in memory ad available for instant, real-time analysis with only few clicks. Besides that, it can be also access through mobile devices. Qlik view has deep manageability and ironclad security that control your data totally.

Through its simplicity, Qlik View has made something different with flexible and easy tools. It breaks your BI problems and makes business users more productive.

Turning Your Data into Information

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Seeing needs and emerging of ICT trends nowadays, IFS together with Mobilesoft had thought of smarter solutions. Starts from mobile devices that had helps almost all business users, mobile workforce Automation (MWA) is designed to help your business run efficiently. It is an enterprise scale business function that covers the creation, dispatch, and completion of work assigned to mobile workforce. MWA is real time enterprise which minimize rid of delays. It can be access anywhere as long as connected to internet access and GPS.

MWA reshape the business process in all stages in order to make greater efficiency in Marketing, Sales and product delivery activities. It is a mobile data application that record time and status of the business users. By real-time data collection, MWA made all the business process faster and more accurate. Access to up-to-the-minute information, reduced administration through the mobile device and greater management control are common productivity benefits which offered.

Easy and efficient are the main points these applications. Front-liner, workflow and web based application (SaaS) are key features in MWA. This is a mobile data application that eliminate “after working hours job”, seamless integration of BP & SoP, JIT information and also easy to deploy, maintain and use.

Product Description(Extending The Corporate Boundaries)

Mobile Workforce ApplicationGetting in touch With Your Mobile Worker

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NEWS FROM IFS WORLD

Today, IFS launches the first Project-based industry Advisory Council (PAC), with the objective to establish a platform for the exchange of knowledge and experience between IFS and its customers within the project-based industry. The invitees are world-renowned organizations who are all leaders within their respective fields, and the agenda revolves around opportunities and challenges facing the project-based industry today. IFS has for many years worked actively to create forums where customers and partners can meet and discuss market challenges and exchange ideas. In addition to user groups and OpenIFS – IFS’s online community – the Industry Advisory Councils establish a point of convergence where customers and IFS global industry experts can discuss needs, requirements, and ideas in a frank and open manner. Today’s advisory council will be the first with focus on the project-based industry, an industry in which IFS has many years of experience.

– One of the central objectives with this council is to maximize the benefits that our customers reap from using our project-based industry solutions. For IFS, we benefit from our customers who hold the real expertise when it comes to best practices within project management. Our customers get the opportunity to influence the IFS product direction, which means their best practice processes can become part of the product, says Kenny Ingram, Global Industry Director, Construction and Contracting, IFS.

STX OSV, the Global shipbuilding group, is one of the companies attending the council.

– It is important for us to have a committed and responsive ERP provider. It is also of great value for us to be able to talk to other companies facing the same challenges within the project-based industry. I believe that cooperation on this level will ultimately benefit all parties, says Noralf Gamlem, CIO at STX OSV.

The project-based industry is one of IFS’s key targeted markets, making the first Project-based industry Advisory Council important for future product development in a field associated with complex business processes and rigid constraints in both time and cost. IFS’s project-based solutions offer an integrated system for management of the project’s entire lifecycle, with a special focus on HR, financials and asset management.

IFS Hosts the first Project-based industry Advisory Council

Greater flexibility and better customer service top ERP users’ wish list Over one in three (35%) UK IT decision-makers cite greater flexibility as the top improvement they would make to their existing ERP systems, according to an independent report launched today by global enterprise applications company IFS. This is closely followed by higher standards of customer service, with 29% seeking improved relations.

Better training and usability top the respective wish lists of 18% and 9% of those surveyed. Notably, all of these desired improvements come before clearer visibility of return on investment (4%), despite the current business focus on cost efficiency.

Additionally, 15% of IT decision-makers couldn’t express confidence that their current ERP system is flexible enough to work efficiently alongside other tools and business systems. Tellingly, only 5% of those surveyed would not alter any element of their existing ERP suites.

Alastair Sorbie, CEO of IFS, says: “It’s significant that most businesses desire greater flexibility in their ERP systems and better customer service from providers above factors such as clearer measurement of ROI. It reveals that many CIOs and IT managers are fed up with enterprise applications and ERP providers that fail to deliver on the promise of meeting changing business needs and improving business agility. It also shows that they are waking up to the potential benefits of enterprise applications that have flexibility and agility built into their architecture.”

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IFS-SI MARKETING CALENDAR OF EVENTS

Increased focus on the processes that the ERP system is meant to support and the change process for users. New service delivery and support models: We believe that increasingly, vendors will have to deliver support for a business issue as opposed to support for a specific technology to accommodate an ever faster changing environment which, in turn, will change the service delivery models. Customer service: Ensuring users are getting the most out of the system. Customer service has traditionally been reactive. However, we believe that new, more engaging models will emerge to support the business process and engage users, thereby more effectively help them utilise the system to address

According to James Greaves, IT Manager at mechanical and aeronautical engineering company Portsmouth Aviation, the ability to be flexible and address evolving business issues is one of the key attributes sought in an ERP vendor and their applications. “Portsmouth Aviation would not have developed into the successful company it is today without a flexible ERP framework reinforced with first-rate levels of intuitive technical support,” explains Greaves. “The standard functionalities of IFS Applications have enabled us to optimise controls over features including reporting, securities and interfaces. This has earned a better user response from all levels of staff, from the administrative team to the board of directors.” And in terms of ROI, Greaves concludes: “Return on investment is more important than ever, yet despite the financial climate we are continuing to invest in our ERP system. Instead we are seeking more functionality with fewer resources, and IFS has enabled us to perceptibly streamline business processes.”

IFSSI - LINTASARTA SaaS Press Conference (Q2-2011)EPC Board Forum (Q2-2011)IFS for Manufacturing Industries (Q3-2011)IFS Mobile and Business Intelligent (Q3-2011)Customer Focus 2011 : The Smart way to Up Grade Your IFS Applications (Q4-2011)

Sille Gavnholt Jygert, Consultant & Programme Manager at analyst firm Frost & Sullivan, agrees, saying: “The emphasis on ERP delivery is changing from cost focus to effectiveness; it is more about doing the right things, and in the right way. This often means that more flexibility has to be built into how ERP is delivered and used. We believe there are three core areas that can help users get more out of their ERP through increased flexibility and business focus:

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