New zealand final

NEW ZEALAND

New Zealand: Opportunities for Improvement

•New Zealand is a beautiful country with the need to grow exponentially in order to compete globally (OECD 2009).

•The majority of the companies in New Zealand are small businesses (Hamilton, 2003).

•They have a significant need to enhance their technological sophistication (Hamilton, 2003).

•All businesses should develop more prominent process improvement initiatives in order to sustain their future

test

Understanding the Culture

• Ethnic Groups– European 74.5%– Maori 9.7 %– Other European 4.6%– Pacific Islander 3.8%– Asian and Others 7.4%

• Languages– English– Maori– Sign Language

• Religion– Anglican 14.9%– Roman Catholic 12.4%– Presbyterian 10.9%– Methodist 2.9%– Pentecostal 1.7%– Baptist 1.3%– Other Christian 9.4%– Other 3.3%– Unspecified 17.2%– None 26% ("New Zealand Facts," 2010)

test

EconomyNew Zealand is extremely

dependant on trade

•Exports = $23.69 Billion−dairy products, meat, wood and wood products, fish, machinery ("New Zealand Facts," 2010)

•Imports = $ 25.23 Billion−machinery and equipment, vehicles and aircraft, petroleum, electronics, textiles, plastics ("New Zealand Facts," 2010) asada

The Problem

Hamilton and Dana’s (2003) research suggests New Zealand suffers because

• They lack the technology to compete with OCED companies– New Zealand spent .9% of GDP on R&D (the bulk of

which came from government spending). Other OCED companies average 52%

• Only 8,500 of their 259,000 companies are exporting goods

• They lack comparative advantage– Importing and exporting products in the same

category

asd

Current

The Organisation for Economic Co-Operation and Development states

“The global crisis is hitting New Zealand” (OECD, 2009)

One of the main concerns for New Zealand is their inability to increase their productivity. New Zealand’s size and geographic

isolation make it more difficult for the country to grow.

Niko Kloetten, 2009, says “The recession [in New Zealand] has thrust ‘change management’ into the spotlight’”

asdf

What is Process Improvement

“Six Sigma is a quality-management philosophy concentrating on identifying, quantifying, and driving out errors in business

processes and in the design of new products, through leadership, customer-centric goals, teamwork, customer-

focused metrics, and control of costs” (Lloréns-Montes, 2006).

Process Improvement is any type of program focused on improving an organization

•Six Sigma•Lean Thinking•Total Quality Management

Time stamp to help people read

How Can it Help?

Six Sigma = Competitive Advantage

Because New Zealand is a remote country struggling with the current recession, they need to bring companies into the new era of process improvement (De Mast,

2006).

Current Process Improvement in New

Zealand• Some companies in New Zealand already utilize

process improvement initiatives• A study in 2006 found companies who used

process improvement were more likely to be large companies (Harr, 2006).

asdfs

“New Zealand’s Business is Small Business”

• The majority of New Zealand’s organizations are made up of small businesses (Hamilton, 2003).

• “86 percent of its 259,000 businesses have five or fewer employees” (Hamilton, 2003).

• New Zealand needs to adopt process improvement in their small businesses in order to gain a competitive advantage globally

adasd

Auckland as an ExampleAuckland Airport is an organization in New Zealand who spent

2009 developing a plan to get through the recession and expand their company (Auckland Airport, 2009).

asdasd

Auckland’s Business Plan

They felt going Lean and using Six Sigma would help through the difficult time. (Auckland Airport, 2009).

asdas

Six Sigma Strategy for 2009

(Auckland Airport, 2009)

asdfd

Success in 2010“Auckland Airport has been voted as the best airport in the Australia Pacific

region for the second year running and has moved from number 10 to number 9 in world rankings” (Deuchrass, 2010).

sadas

Conclusion

• New Zealand is a country with great potential• Currently they are lagging competitively because of

– Geographic location– Lack of technology– Abundance of small businesses

• In order to make it out of the recession and increase their competitive advantage New Zealand should– Focus on implementing process improvement in all

companies (regardless of size)– Focus on reducing costs and increasing R&D

lakjsdlkjas

BibliographyKloeten, N. (2009, March 12). 'change management' in vogue as companies struggle. Retrieved from http://www.nbr.co.nz/article/change-management-vogue-companies-struggle-77229

Deuchrass, A. (2010, March 24). Top regional title for auckland airport. Retrieved from http://www.nbr.co.nz/article/top-regional-title-auckland-airport-120537

De Mast, J. (2006). Six Sigma and competitive advantage. Total Quality Management & Business Excellence, 17(4), 455-464. doi:10.1080/14783360500528221.

Lloréns-Montes, F., & Molina, L. (2006). Six Sigma and management theory: Processes, content and effectiveness. Total Quality Management & Business Excellence, 17(4), 485-506. doi:10.1080/14783360500528270

Harr, J., & Spell, C. (2006, July 7). Predicting total quality management in new zealand: the moderating effect of organisation size. Retrieved from http://www.iseing.org/emcis/EMCIS2006/Proceedings/Contributions/C4/CRC/TQMinNZ30-4-06.pdf

Hamilton, R., & Dana, L. (2003). An Increasing Role for Small Business in New Zealand. Journal of Small Business Management, 41(4), 402-408. doi:10.1111/1540-627X.00090.

Auckland airport. (2009, March 30). Retrieved from http://www.aucklandairport.co.nz/Corporate/ManagementAndGovernance.aspx

Video/Pictures:Slide 1: http://www.youtube.com/watch?v=lHADXK9_jsISlide 2: http://www.tapeka.com/images/Bay_of_Islands_Aerial_View_to_Cape_Brett.jpgSlide 3: http://www.tonycharters.com/images/Tourforce14/Maoritourism.jpgSlide 4: http://newzeelend.files.wordpress.com/2009/06/dollar-nz.jpgSlide 6: http://topnews.us/images/Global-Recession.jpgSlide 7: http://www.thornleygroup.co.nz/homeSlide 8: http://leadershipdelivery.com/images/Building-Blocks.pngSlide 10: http://www.fatevietnam.com/USERIMAGES/find-your-business-direction.jpgSlide 11: http://www.travelguide.tv/auckland/airport.jpgSlide 12: http://www.aucklandairport.co.nz/reports/interim/stepping-out.htmlSlide 13: http://www.aucklandairport.co.nz/Slide 14: http://www.aucklandairport.co.nz/Slide 17: http://s2.hubimg.com/u/1209249_f260.jpg

The New Zealand National Bird- Kiwi