New MyCallSystems.com

T H E P L A T F O R M O F

mycallsystems.com

and its Services

Phone: +7 (495) 545-47-36www.mycallsystems.com [email protected]


The service mycallsystems.com offers a range of in-novative solutions which will help companies to reach the leading positions in the conditions of high business competition.

Among services which organize effective work in promoting and selling, and also im-proving the quality of work with the current and future clients, you can order:

a call back service from the site;services on calling messaging;a service on the organization of conference calls.

If you use the services of mycallsystems.com, you are sure to provide your company with the means of communication being both modern and effective. The affective and reliable activity of your business will be guaranteed and besides you will reduce the risks to lose your potential customers to the zero point.


MyCallSystems.com has advanced API and can be integrated into different systems and ser-vices. The use of API opens the greatest possi-bilities to automatize business processes. Be-sides it allows to customize necessary functions important for your company.The description of API is located on sitewww.mycallsystems.com

The service mysitecalls.me offers a call back service from the site.This serv ice feature will help the clients of the company to get free information they are interested in and which they haven’t found on your site for some reason. Such care about your customers will attract attention of some more new ones and will ensure the increase of sales volume.

Among the advantages you receive after you have ordered this feature we can men-tion the following:

the improvement of the customer service;the increase of the trust and loyalty level;the increase of the purchases from the site;attracting customers from other regions.


in Practical UseLet’s imagine the situation when a man is interested in the goods and services of your company and is eager to ask you some very important questions but he can’t do it because of lack of money on the telephone to make a call.

The availability of the call back service on the site of your company will solve this problem in two clicks. The customer fills in the form in which he points out his name, telephone number and the time most suited to receive the call.

After the form has been sent the employee gets an immediate message after which he gets in touch with the customer at the appointed time and helps to solve all the problems and burning questions to order the service or to pur-chase some goods.

The service is easily integrated into your site, providing high quality and maxi-mum quantity of coverage for the call.



The telephone conferences, the organization of which is offered by Myconfcall, are used by more and more companies as a part of everyday activity in the conditions of the contemporary development of modern technologies.

Audio conference — is a great tool to improve the efficiency of your company, which gives you the following features:

planning of the start of the conference and the number of participants;fully automated collection of participants;recording and listening to the conference call;the creation of the conference call from anywhere in the world;the lowest prices with the same quality of communication.


in Practical UseImagine the situation with one of your subsidiaries in which there arose a crisis situation and you need concerted actions with the heads of the company, whose main offices are located in another city, or even country. The emergency situation can't wait for its realization, it needs a swift decision-making. But what must be done if it takes a lot of time to organize the meeting of geo-graphically separated groups of people.

The ideal solution in this situation will be a conference call, which will pro-vide a prompt solution of the issue. The service Myconfcall can help to arrange a conference for which the phone numbers of all participants of the confer-ence are pointed out. The system automatically calls and connects all the sub-scribers, and after that the participants of the conference can proceed to the collective solution of the problem, while being in different places at this very moment.

Mycallinformer.com is an automatic voice messaging service, which can effectively carry out information campaigns, deliver necessary information to the client and receive reports about the listening and immediate response to the notification.

The advantages of this service are the following:

speed and efficiency of the on-line communication with the customers;important information delivery by means of voice messages;guaranteed voice message delivery to the customer;customer loyalty increase;company’s cost cutting.


in Practical UseYour beauty center wants to inform your clients about new services. But your clients database is rather big and it will take a lot of time to call everyone. But you can record a voice message, containing a complete information about your new services, and with the help of Mycallinformer you can organize a voice messaging to all your customers. A voice message is delivered as a regular call. After taking the receiver of the telephone the client listens to the recorded audio message. Should the customer be interested in your new service he/she presses cirtain buttons to provide feedback. You will recieve a notification, after which all you need to do is to call back to the client.

This service can help you send out not only information and advertisements of any kind, but also some memorable Birthday greetings or greetings on some other important events.


Dialer – is a new service in our system, based on the platform Mycallsystems.com. The service is aimed at making outgoing calls to your customers and maxi-mizing the impact of call-center operations for out-going calls.

The distinctive advantages of the Dialer are:

dialer dials the customers and the operators are communicating with them;the operators don’t waste time on those customers who are not interested in the topic of the call;the system “knows” the average talk time and starts to dial-up simultaneously to multiple clients in order not to make the operator be “idle”;the calls can be recorded.

D IALER


Practical Use of DialerImagine the situation when the sales Department of the Bank has set a task to inform all the owners of credit cards about new tariffs and special offers in the shortest possible time. The service feature Dialer is used to save time of the managers not to dial-up and explain the essence of new tariffs to the client who are not interested.

The system loads the numbers of all clients, which the Bank wants to inform by telephone calls. You are to write a jingle with the text of the proposals and the system begins to ring up the customers. If the client of the Bank became interested in the service and listened to the message up to the end and remained on the line, he immediately is connected with an operator for a more detailed conversation. In the end, we reduced the work of the Bank em-ployees by automating the process of dialing, satisfying the customer's quality service and friendly customer service.


If you became interested in the services of the plat-form Mycallsystems.com, we’ll be glad to hear your offers, questions and wishes. Thanks for your atten-tion!

www.mycallsystems.com

[email protected]

Phone: +7 (495) 545-47-36

New MyCallSystems.com

Technology

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