New Hire Orientation UPDATED SEPTEMBER 2014
New Hire OrientationUPDATED SEPTEMBER 2014
Agenda
History of Brighton Management
History of Starwood and Sheraton
Organizational Chart
Our Goals/Mission/Values
Benefits
Standards of Appearance
Time & Attendance
Q&A
New-Hire Paperwork
Guest Speakers
History of Brighton Management
Founded in 1994, Brighton Management is a privately-held management company that focuses on the development and management of hotel properties.
Behind the scenes, we are always working with our employees to maintain a safe & comfortable working environment.
Brighton Management currently manages about 41 properties, 38 of them which are in California.
Ownership (Urban Commons)
Brighton Management
SVP Operations
Sales ControllerHuman
ResourceRegional Manager
Sheraton
General Manager
Sales ControllerHuman
Resource
Executive Housekeeper
Chief Engineer
Director of Rooms
How do we work together?
Sheraton
The Sheraton Team
Reggie Woolridge (General Manager
Susan Solebello (HR Manager)
Howard Haberman
(Director of Sales)
Sales Team
Denis Rojas (Chief Engineer)
Maintenance Team
Molly Cun (F&B Manager)
F&B Supervisor
F&B Team
Khaurontha Williams (Director
of Rooms)
Brandon Frates (Assistant Front
Office Manager)
Front Office Team
Emma Cruz (Director of
Housekeeping)
Housekeeping
Tod Stephens (Executive Chef)
Kris Meyers (Executive Sous
Chef)
Kitchen Team
Craig Carlson (Revenue Manager)
Josh Pinkwasser (Assistant General
Manager)
Bobbie Williams (Executive Assistant)
MEET THE TEAM!
Reggie, Josh, Howard, Khaurontha, Craig, Remi, Dennis, Molly & Tod!
Matching GameDraw a line from the persons name to their job title
Howard Haberman
Reggie Woolridge
Susan Solebello
Khaurontha Williams
Remi Vergara
Craig Carlson
Molly Cun
Josh Pinkwasser
Dennis Rojas
Emma Cruz
Bobbie Williams
Assistant General Manager
Controller
Chief Engineer
HR Manager
Director of Housekeeping
Director of Rooms
General Manager
F&B Manager
Executive Assistant
Director of Sales
Revenue Manager
10 Minute Break!
Benefits
Medical Insurance- Kaiser
Dental Insurance- Premier Access
Life Insurance
Personal Insurance Plans
Cancer
Gap
PTO
Multiple-Brand Hotel Discounts
Kaiser Permanente
Medical Insurance – Kaiser
$30/$1000 $10/$250
Employee Only $ 207.30 $ 256.39
Employee & Spouse $ 704.84 $ 812.82
Employee Child(ren) $ 621.92 $ 720.08
Employee & Family $1036.53 $1183.78
Dental Premier Access Insurance
PPO Rates
Employee Only $ 43.35
Employee & Spouse $ 93.21
Employee Child(ren) $ 86.70
Employee & Family $ 134.39
Additional Voluntary Benefits
Life Insurance
Yourself, Spouse and Dependent
Personal Insurance
Cancer Plan
Accident Insurance
Paid Time Off
Years of Service Maximum Hours
Accrued per Month
Maximum Hours
Accrued Per Year
PTO Cap Hours
0-1 Years Approximately 6.67 80 hours 80 hours
1-5 Years Approximately 11.34 136 hours 204 hours
5-10 Years Approximately 14.67 176 hours 264 hours
10+ Years Approximately 18 216 hours 324 hours
Hotel Discounts!
All Brighton Management properties
40+ hotels!
Discounts range from $49-$129 a night
depending on availability and season
Book directly with the hotel
Ask HR for any assistance
All Starwood Properties
Go to StarHOT on
www.starwoodone.com
Select StarHot
Type in destination city to view deals
Once booked, print out confirmation
and have HR Manager sign
Policies and Procedures
Policy and Procedures BINGO!
B I N G O
FREE
SPACE
Policies and Procedures
B I N G ODiscipline
Policy
Attendance
Policy
Pregnancy
Disability
Leave
Smoking
Policy
Business Hours
Employee
Conduct
Alcohol and
Drug Policy
Telephone
Policy
Bereavement
Leave
Jury Duty
ADA Policy Work Rules Employee
Appearance
Uniform Policy Voting Leave
Meal and Rest
Periods
Locker Policy PTO Policy Paydays FMLA
Standards of Appearance
Hair• Hair must be neatly trimmed and
maintained (“above the collar” for
men.)
• Extreme styles and colors should be
avoided
• Hats are only to be worn if part of
the uniform.
• Head covering for religious reasons
are permitted.
Facial Hair• Mustaches are acceptable if neatly
trimmed and maintained and may not extend below upper lip.
• Beards (Only in Heart of the House positions) and goatees are acceptable and must be neatly trimmed and maintained with maximum ½ inch in length. If an associate wishes to grow a beard, mustache or goatee, it must be fully cultivated during vacation or other time off.
• Partially grown or “spotty” mustaches, beards or goatees are not permitted.
Personal Hygiene• Brush teeth, use mouth wash and
floss for optimum oral health
• Bathe daily
• Use appropriate deodorant
• Wear clean and wrinkle-free
clothing
• Avoid overly fragrant lotions,
perfume or other products.
Standards of Appearance
Jewelry• Jewelry should only be worn in
moderation
• A maximum of two simple rings
per hand
• No necklaces outside the
uniform
• One bracelet or wristwatch per
arm
• No attachments other than name
tag, length-of-service award, or
company-sponsored promotion
Make-up• Make-up to be worn in
moderation
• Colors must be natural and
tasteful
Tattoos• The tattoo cannot be offensive,
contain nudity, profanity, racial connotations.
• Tattoos are limited to one visible per extremity. Visible tattoos may not be on the hands, face, neck or leg and full sleeves are not permitted. Clothing or other coverings must be worn to cover tattoos on these areas. Visible tattoos are permitted only on the ankle or foot.
• Management reserves the right to make the final determination on the appropriateness of any visible tattoo at any time.
Time and Attendance
Scheduling
Work weeks begin Monday, ending Sunday
Your department manager will post weekly schedules. It is your responsibility to check the schedule to know when you will be expected to be at work.
PTO should be scheduled at least 2 weeks in advance to allow your department manager to adjust the schedule accordingly.
If you will not be able to come to work due to an unforeseen illness or emergency, call your manager no less than 3 hours before your scheduled shift.
Time Clocks
Time Clocks are located in three
different locations
Clock in no earlier than 5 minutes
before the beginning of your shift.
Clock out/in for lunches (no less than
30 minutes)
Do not clock out for rest periods (two
10-minute breaks/8 hour shift)
No working off the clock…ever.
Pay Days
Remember that your wages are confidential
All tips must be reported
Pay Periods begin Monday, ending the following Sunday
Pay Days are every other Friday
You may elect to be paid via direct deposit or check
Sign Offs:
Hours for pay period are correct
Taken all required meal and rest breaks
Accuracy (report any inaccuracies immediately)
General Policies
General Policies
Anti-Harassment
What is harassment?
Harassment is the verbal, non-verbal or physical conduct designated to threaten, intimidate or coerce.
When is harassment acceptable?
Never. Ever. Ever.
Equal Employment Opportunities
Brighton Management provides equal employment opportunities to all employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Injury and Illness/Reporting
Brighton strives to provide a safe and healthy environment for all employees and guests. Should you find something to be unsafe, please report it to your supervisor immediately. If you are ever injured on the job, report it to your supervisor immediately.
5 Minute Break!
New Hire Paperwork
I9 – Identity and Employment Authorization
W4 – Federal Tax Withholding
De4 – State Tax Withholding
Notice to Employee – Pertinent work information
Review and Sign Job Description
Read, Understand and Sign Employee Manual
Review, Complete and Return Benefit Enrollment Forms
QUESTIONS?
Committees
Event Planning A committee dedicated to planning employee events and company functions. This committee plans birthday celebrations, employee quarterly events, employee functions, community service activities, etc.
SafetyThe Safety committee meets on a monthly basis to inspect the building, create safety plans, organize safety trainings, and ensuring our hotel meets safety standards.
SustainabilityThe Sustainability committee meets on a monthly basis to promote the green program, discuss how to be more green, and work together to reduce waste.
Guest Speaker
Tour of Property
Lunch in the Employee Bistro!