New Castle County
RECOGNIZED FOR EXCELLENCE
Sherry L. FreeberyChief Administrative Officer
Ronald A. Morris
Chief Financial Officer
David F. McAllister
Chief of Police
Charles Baker, General Manager
Department of Land Use
Patricia Lutz DiIenno, Ed.D.
Chief Human Resources Officer
Timothy Mullaney, Sr.
County Attorney
Joseph Freebery, General Manager
Department of Special Services
Diane Baker, General Manager
Dept. Of Community Services
James H. Sapp
Chief Procurement Officer
New Castle County
Elected and Selected Officials
For Fiscal Year 2004
Executive (Elected)
County Executive . . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas P. Gordon
Legislative (Elected)
County Council
President of Council . . . . . . . . . . . . . . . . . . . . . . . . . Christopher A. Coons
Members of Council
First District . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J. Robert Woods
Second District. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Robert S. Weiner
Third District . . . . . . . . . . . . . . . . . . . . . . . . . . . . . William J. Tansey
Fourth District. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Penrose Hollins
Fifth District . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Karen G. Venezky
Sixth District . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Patty W. Powell
Administrative
Chief Administrative Officer . . . . . . . . . . . . . . . . . . . . . . . Sherry L. Freebery
Chief Financial Officer . . . . . . . . . . . . . . . . . . . . . . . . . . Ronald A. Morris
Chief Human Resources Officer. . . . . . . . . . . . . . . . . . . . . Patricia Lutz DiIenno
Chief of Police . . . . . . . . . . . . . . . . . . . . . . . . . . . . David F. McAllister
Chief Procurement Officer . . . . . . . . . . . . . . . . . . . . . . . . . . James H. Sapp
Community Services General Manager . . . . . . . . . . . . . . . . . . . . . Diane J. Baker
County Attorney . . . . . . . . . . . . . . . . . . . . . . . . . Timothy P. Mullaney, Sr.
Land Use General Manager . . . . . . . . . . . . . . . . . . . . . . . . Charles L. Baker
Special Services General Manager . . . . . . . . . . . . . . . . . . . . . Joseph J. Freebery
Row Offices (Elected)
Clerk of the Peace . . . . . . . . . . . . . . . . . . . . . . . . . Kenneth W. Boulden, Jr.
Recorder of Deeds . . . . . . . . . . . . . . . . . . . . . . . . . Michael E. Kozikowski
Register in Chancery. . . . . . . . . . . . . . . . . . . . . . . . . . . . Diane Kempski
Register of Wills . . . . . . . . . . . . . . . . . . . . . . . . . . . Diane Clarke Streett
Sheriff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michael P. Walsh
Capital Program & Budget Review Committee (CPBRC)
Chief Administrative Officer . . . . . . . . . . . . . . . . . Sherry L. Freebery
Chief Financial Officer . . . . . . . . . . . . . . . . . . . . Ronald A. Morris
Accounting & Fiscal Manager . . . . . . . . . . . . . . . Edward M. Milowicki
Senior Budget & Procedures Analyst . . . . . . . . . . . . . . Michael L. Coupe
Accountant II . . . . . . . . . . . . . . . . . . . . . . . Patricia A. Woods
Planner III . . . . . . . . . . . . . . . . . . . . . . . . . Joseph M. Abele
Budget Office Staff
Accounting & Fiscal Manager . . . . . . . . . . . . . . . Edward M. Milowicki
Senior Budget & Procedures Analysts . . . . . . . . . . . . . . Michael L. Coupe
David A. Del Grande
Emil M. Salony, Jr.
Finance Administration Manager . . . . . . . . . . . . . . . . Laura A. Rawlins
Budget & Procedures Analyst . . . . . . . . . . . . . . . . . Charles F. Oleksy
Budget Office Assistant . . . . . . . . . . . . . . . . . . . . . Jean M. Cocco
Finance Information Specialist. . . . . . . . . . . . . . . . . Sharyn L. Betschel
Special thanks to our Department Managers and staff
for their valuable assistance in providing information needed to publish the
Comprehensive Annual Budget Summary
New Castle County’s annual budget documents are submitted for review by the Government FinanceOfficers Association (GFOA). GFOA has established a program for the review of budget documents toensure that budget documents serve four distinct functions, by meeting certain criteria established by ca-reer budget officials from throughout the United States and Canada. The four functions that must be metare:
1- The budget must serve as a policy document for elected officials and administration to convey howthe organization will operate, and what process will be used to adopt and amend the annual budget.
2- The budget must serve as an operations guide to the departments and agencies that receive fundingthrough the budget. That includes identifying the resources (dollars and staffing) to be providedand the objectives to be met.
3- The budget must serve as a financial plan, divulging all sources of funding and how those sourceswill be used. The budget should show data for multiple years so that the new budget can becompared with prior years data.
4- The budget must serve as a communications device to convey essential information to the diversegroups who use budget information — elected official, the public, the news media, othergovernments, bond rating agencies and investors. This purpose is served through a variety ofdevices: charts and tables, summary explanations, a glossary, assumptions, policies, etc.
New Castle County has received GFOA’s Distinguished Budget Presentation Award for its most recent bud-get document, the FY2003 Annual Budget, and for each of the twelve preceding years’ budget documents.The Fiscal 2003 budget document received an “Outstanding” designation as a Special Capital Recog-nition Award.
The GFOA award is good for a single year. New Castle County believes its FY2004 budget documents willcontinue to conform with program requirements and will submit them to GFOA to determine the County’seligibility for another award. Continued participation ensures that documents prepared by County staffcontinue to convey information in a usable form for the variety of groups who use the budget document.
National Recognition for the
County’s Budget Document
Page
Page
Page
Page iv
July, 2003
To the Members of County Council
and to All New Castle County Citizens
It is my pleasure to present to you New Castle County’s Comprehensive Annual Budget Summary for Fiscal
Year 2004. Since the start of this administration in 1997, it has been our goal to provide for a safe,
environmentally sound, attractive, well-balanced community through quality services and programs. Nationally,
we are dealing with a turbulent economy, and public safety and security are primary concerns for many. Despite
these uncertain times, New Castle County remains financially sound. Our financial strength enables us to provide
services and programs that further ensure our residents’ safety, while maintaining a high quality of life in New
Castle County. Remarkably, through careful management and sound fiscal policies, we are once again able to
provide these programs and services to our constituents without increasing property tax rates.
In the Fiscal Year 2004 Budget, I am proposing the formation of the first New Castle County Emergency
Planning Team, which will develop and implement a comprehensive plan of response to terrorism, disasters, and
public safety threats. The Fiscal Year 2004 Budget provides a 25.4% funding increase to New Castle County’s
Volunteer Fire Companies, for a total of $3.9 million which includes $950,000 for a County-wide paging system
for Fire and EMS services. We are also increasing the County’s funding allocation for paramedic services by
10%, and $250,000 to aid the City of Wilmington in providing ambulance service. The Fiscal Year 2004 Budget
features a number of programs that provide for New Castle County’s cultural enrichment, including an increase of
$1,316,892 for operating costs for our 15 libraries, and funding for two new librarian positions. The Fiscal Year
2004 Capital Budget includes libraries, parks, sewers, facility improvements, and open space/farmland acquisition.
Notably, our debt service was reduced by nearly $4 million due to superior financial and debt management and the
attainment of the AAA bond rating from all three major rating agencies. With these objectives in mind, the Fiscal
Year 2004 budget will provide the financial means to achieve our Programmatic Policies.
Programmatic Policies
◆ To ensure a safe community environment which protects citizens’ lives, health, and property by providing
quality law enforcement, emergency medical services, and emergency communications.
◆ To assure that present and future citizens have a safe and environmentally sound place in which to live and
work.
◆ To enhance the quality of life for New Castle County residents through long-range, comprehensive develop-
ment planning and definitive action applied to the natural and built environment.
◆ To recognize and capitalize on New Castle County’s cultural and ethnic diversity and to promote harmony
among all people.
◆ To identify, recruit, and develop leadership for advancing the County government and its neighborhoods and
advocate policies which will benefit New Castle County and its citizens.
◆ To recruit and retain the most competent and diverse workforce, the County’s major asset, in order to achieve
the programmatic and financial goals of New Castle County Government.
Page v
Our Fiscal Year 2004 operating budget embraces the following tenets that over the past six years have
advanced the quality of life for New Castle County residents.
✰ the budget provides adequate funding for projected expenditures;
✰ the budget is backed by the County’s strong general fund and sewer fund reserves;
✰ the budget provides adequate contingency appropriations;
✰ the budget provides sufficient maintenance and replacement dollars to ensure that capital
facilities and equipment are properly maintained;
✰ the budget requires no increase in the unincorporated and the incorporated real property
tax rates. The tax rate for the new budget in the unincorporated (the largest area) is 45.50¸
per $100 assessed valuation, the same rate as the previous six years;
✰ the budget advances our quality of life programs and addresses our increasing service
demands; and
✰ the budget promotes a competitive compensation and benefits package, which is one of the
finest anywhere for all of our valued employees.
$55,238,750
$3,278,000
$136,693,302
New Castle CountyFY 2004 Approved Operating Budget
Percentage of Budget by Fund
Sewer Fund - 28%
Street Light Fund - 2%Street Light Fund - 2%Street Light Fund - 2%
General Fund - 70%
ALL Funds ....$195,210,052
The Approved FY 2004 Operating Budget (for all funds) totals $195,210,052.
It is a $6,183,062 or 3.3% increase above the initial
authorized 2003 Operating Budget.
� HIGHLIGHTS OF THE APPROVED 2004 OPERATING BUDGET
Page vi
Our operating budget totals $195.2 million. This reflects an average seven-year growth of 4.9% per year
when compared to the 1997 budget. This is without a property tax-rate increase. The Fiscal Year 2004 Budget
will enable the County to provide for a safe, environmentally sound, attractive and well-balanced community
through quality services and programs. Our budget
increase goes for public safety, environmentally sound
wastewater operations, quality development standards,
effective code enforcement, expansion of recreational
and cultural centers, active partnerships with our
community groups and fair compensation for our valued
employees. The Fiscal Year 2004 Approved Budget
represents an overall increase of $6.2 million or 3.3%
over the Fiscal Year 2003 Approved Budget.
This year’s budget also includes funding to ensure
readiness in responding to any emergencies that may
arise from terrorism, reflecting the need for increased
homeland security. This is an extension of the initiatives
undertaken in Fiscal Year 2003 which included purchase
of chemical and biological protective equipment and
bomb sniffing dogs.
Highlights of our operating budget include:
To augment the one million dollars in equipment for emergency responders to disasters and high-risk
public safety scenes; the County Executive is proposing the formation of the New Castle County Emergency
Planning Team. This budget contains funding for a year-long assignment of a new team which will report
directly to the County Executive. This new team will develop and implement a comprehensive plan of response
to terrorism, disasters, and public safety threats and study the readiness throughout New Castle County to survive
any crisis successfully. New budgetary items to facilitate excellence in emergency planning include:
• County-wide paging system allocation of $950,000 for Fire and EMS services so as to enhance ability
to jointly respond to local emergencies.
• New Castle County’s Volunteer Fire Companies funding increase of 25.4% for a total of $3,908,360
(includes $950,000) for fire, ambulance and rescue services.
• Funding of $100,000 for a new
County-wide emergency planning initiative.
• Two new positions to establish a permanent
training component in Public Safety.
• Funding of $250,000 to the City of
Wilmington Fire Department for ambulance
service.
• Increased County funding allocation of 10%
for paramedic services for a total County
funding of 50% of program costs.
• Funding of $50,000 for a permanent
protective vest program for our police
officers.
1978-1981 1982-1985 1986-1989 1990-1993 1994-19970%
5%
10%
15%
20%
25%
30%
35%
1998-2004
Fiscal Year
Percentage
Tax Rate Increase1978-2004
Our Administration
Funding for our partnership with 21
Volunteer Fire Companies.
� HIGHLIGHTS OF THE APPROVED 2004 OPERATING BUDGET (Continued)
Page vii
• Ethics Commission funding of
$180,000 to support operating costs.
• Libraries supplement increase of
$1,316,892 or 15.4% for operating
costs of our 15 libraries including
increased funding for book
purchases and technological
enhancements. Total resources
allocated for library services are
$9,860,886.
• Two new librarian positions costing
$96,000, to provide one additional
position at the new Brandywine
Hundred Library and one position to start up the new Woodlawn Library in the City of Wilmington.
• Environmental protection initiatives including.
� National Pollutant Discharge Elimination System (NPDES) Program funding of $400,000 for field
inspections and related testing.
� Army Creek, Tybouts Landfills and Fox Point appropriation of $1,650,000 for continuing legal,
consultant and operating costs.
� Sewer flow meter maintenance and monitoring funding of $350,000 to improve warning of
significant sewer flow changes and State mandated (non-funded) expenses of $250,000 for debris
pit remediation.
� Sewer payment increase of $441,700 to City of Wilmington for treatment charges.
� Miss Utility Program funding of $525,000 to respond to calls for sewer line markings in order to
prevent environmental accidents.
• Cost of living allowances and merit increases of $4.4 million for our valued employees.
• Healthcare cost budget increase of $1,300,000 or 10% due to the rising cost of hospital care and
prescription drugs and pension contribution increase of $500,000, or 8% for our County’s employees’
pension fund.
• Funding increase of $200,000 in Community
Services for new and additional programming,
plus two new library cafes.
• Supplemental funding of $200,000 in
Information Systems for technical assistance and
maintenance contracts associated with computer
software.
• Debt service reduction of nearly $4,000,000 due
to superior financial and debt management as
reflected in AAA bond ratings from all three
major rating agencies.
Funding for operating costs of the new
Brandywine Hundred Library.
� HIGHLIGHTS OF THE APPROVED 2004 OPERATING BUDGET (Continued)
ResidentialSewer Rate Increase
1978-2004
1978-1981 1982-1985 1986-1989 1990-1993 1994-19970%
10%
20%
30%
40%
50%
60%
70%
1998-2004
Fiscal Year
Percentage
Page viii
Where the Money Comes from by Source of FundsWhere the Money Comes from by Source of Funds
Where the Money Goes by Line Item Category
Where the Money Goes by Type
Real Estate Taxes36%
Sewer Charges &Fees23%
Real Estate TransferTax12%
Service Charges & Fees10%
Use of Money &Property 10%
Intergovernmental3%
Other4%
Police32%
Special Services29%
Row Offices3%
Debt Service10%
General GovernmentServices
9%
Land Use7%
Community Services8%
Salaries/Benefits58%
Other2%
Communication/Utilities12%
Contractual Services18%
Debt Service10%
Other2%
� HIGHLIGHTS OF THE APPROVED 2004 OPERATING BUDGET (Continued)
Licenses & permits2%
Reader's Guide 13
� � � �
Law
Fin
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Hu
man
Resou
rces
Adm
inis
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Serv
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rkofth
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Full-Time Positions
14 Reader's Guide
Authorization at July 1st of each fiscal year.
Posi
tion
s
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003
0
500
1,000
1,500
2,000
New Castle County
Full Time Positions
Fiscal Years 1994 - 2004
1409.0
1614.0
1427.01487.01492.0
1477.6
1475.01606.0
1531.0
1501.0
Fiscal Year
1619.0
2004
New Castle CountyFull Time Positions by Department
Fiscal Year 2004
Sheriff 1.31%
Register of Wills 1.12%
Clerk of the Peace 0.31%
Recorder of Deeds 1.80%
Register in Chancery 0.74%
Row Offices
Police36%
Council1%
Special Services28%
Community Services9%
Row Offices5%
Executive1%
Administration9%
Land Use11%
Full-Time Positions by Department
Council 21
Executive 10
Administration 148
Special Services 449
Land Use 175
Community Services 152
Police 580
Row Offices
1,619
84
FY 2004 reflects a 0.3% increase from
FY 2003 or an additional 5 positions.
Position increase is attributable to the
following services:
Special Services - increase of 2
Community Services (Libraries) - increase of 2
Police - increase of 2
and the Sheriff ’s Department - increase of 1
offset by decreases in County Council (1)
and Chancery (1)
Reader's Guide 15
New Castle County
Position Summary
Fiscal Years
Position Position Position
Changes Changes Changes
Department 2002 For 2002 2003 For 2003 2004 For 2004
County Council 19 0 22 3 21 -1
County Executive 10 0 10 0 10 0
Administration 148 5 148 0 148 0
Special Services 448 41 447 -1 449 2
Land Use 171 -1 175 4 175 0
Community Services 145 6 150 5 152 2
Police 577 25 578 1 580 2
Register in Chancery 13 0 11 -2 10 -1
Register of Wills 18 0 18 0 18 0
Recorder of Deeds 31 -1 29 -2 29 0
Sheriff 21 0 21 0 22 1
Clerk of the Peace 5 0 5 0 5 0
TOTAL FULL-TIME POSITIONS 1,606.0 75.0 1,614.0 8.0 1,619.0 5.0
Employees Per 1,000 Population 3.21 3.22 3.23
� Fiscal 2004 full-time positions are funded in the operating, grant and capital budgets.
Operating positions are 1,557.3; grant positions are 44.1 and capital positions are 17.6. The
number of full-time positions for Fiscal Year 2004 reflects a 0.3% increase from the FY 2003
budget. Total employees per 1,000 population for Fiscal Year 2004 will be a 3.23 or a 0.01%
increase from Fiscal Year 2003.
REFER TO:
- Transmittal Letter Tab and Operating Budget Summary Tab for a discussion of the Fiscal Year 2004
departmental position changes.
- Appendix Tab for a detailed listing of positions and changes for Fiscal Years 2002, 2003 and 2004.
16 Reader's Guide
NEW CASTLE COUNTY BUDGETARY PROCESS
D
evelopment of the annual Operating Budget begins in September of each year preceding the beginning of the fiscal year
(July 1). Formal conclusion of the process generally occurs in May when County Council holds statutory public
hearings and takes formal action to adopt the budget. The budget, which must be adopted by June, becomes operational
on July 1.
The New Castle County Reorganization Act requires that the Chief Administrative Officer shall annually prepare a Capital
Program and Budget under the direction of the County Executive. The Capital Budget must be approved by County Council prior to
adoption of the annual Operating Budget (see “Capital Budget Summary” for further information).
The Budget Cycle
One of the functions of a budget is to provide a financial plan for the organization’s operations for a given period of time. For
New Castle County, the budget provides a plan from July through June of each year. The budget is developed with the aid,
cooperation, and resources of many participants. The entire process consumes almost a full year, from development of the fiscal
plan and budget guidelines by the County Executive and Budget Staff in September and October, through the implementation of the
approved budget. Opportunities for public comment are available throughout April and May before the final adoption of the budget
by June. An overview of a typical New Castle County Budget Cycle follows:
Office of Finance
Formulate Fiscal Plan with County Executive.
Departments/Row Offices
Submit budget requests to Finance Office.
Office of Finance
Reviews budget requests and prepares summary reports forCounty Executive review.
Reviews preliminary revenue estimates and significant issues.
County Executive
Presents budget for Council consideration.
County Council
Reviews proposed budget and holds public hearings andconsiders comments and suggestions from citizens.
Budget Adoption.
County Executive
County Executive approval.
Office of Finance
Budget Implementation.July
June
April
MayThru
March
Jan.
Feb.Thru
Dec.
Office of Finance
Reviews instructions with departments and distributes budgetmanual guidelines and other budget preparation material.
Sept.
Oct.
Nov..Thru
Reader's Guide 17
Budget Cycle Descriptions
1. During September and October, the Executive Budget Committee meets with the County Executive and
staff to review the County’s service level performance and to update the fiscal plan for the next three years.
As a result of these performance evaluations, which are discussed on the following page, and the fiscal plan
update, service level and budgetary strategies are developed for presentation to County Council for their
input.
2. Budget and service level parameters are developed along with a budget preparation manual.
3. The development of the recommended budget formally commences in November with the distribution of
the budget preparation manual and guidelines to the County departments and offices for preparation of
departmental requests and revenue estimates.
4. During the first two weeks in January, the County departments and offices submit their completed service
level requests and revenue estimates to the Budget Office.
5. After receiving completed service level requests and revenue estimates, the Budget Office reviews each
request and estimate in preparation for the departmental/office administrative hearing process. During
January and February, the Chief Administrative Officer, Chief Financial Officer, and Budget Staff review
each request and revenue estimates with Managers and members of each department/office.
6. The County Executive’s recommended budget is prepared during March and submitted to County Council
by April 1.
7. During April and May, County Council holds a series of public hearings on each department/office budget.
During these hearings, citizens are invited to comment on the budgets.
8. In late May, but no later than June 1, County Council formally adopts the annual Operating Budget.
9. After adoption, if the County Executive approves the ordinance(s) presented to him/her, he/she shall sign
this legislation and return said ordinance(s) to the Clerk of the County Government. The ordinance(s) shall
take effect in 30 days unless a different effective date is specified in the ordinance. Title 9, Section 1156 (d)
sets forth the provisions for disapproval of said ordinance(s).
10. When the budget is formally approved, budget documents are distributed to the departments for budget
implementation in July. During the fiscal year, the Budget Staff monitors and reviews budgetary and
revenue activities for the current year and prepares budget projections for the upcoming fiscal year. These
projections are used to determine year-end cash balance and to prepare for the upcoming fiscal year budget.
18 Reader's Guide
NEW CASTLE COUNTYBUDGET ROLES AND RESPONSIBILITIES
E
very New Castle County employee plays a role in budgeting—whether in its formulation, preparation, implementation,
administration, or evaluation. Ultimately, of course, each General Manager, through the Chief Administrative Officer,
is accountable to the County Executive for the performance of departmental personnel in meeting specific objectives
within allocated resource limits.
Actual budget responsibility can be identified more specifically:
• The Program Manager is responsible for preparing an estimate of revenue and remaining cost requirements for
the current fiscal year, projecting the base budget requirements for the next fiscal year, and developing other
requests that change or revise the program so that it will be more effective, efficient, productive, and economical.
• The Budget Liaisons serve as the vital communication link between the Departments and the Budget Office
Staff. Liaisons are responsible for coordinating information, checking to see if forms are completed properly,
reviewing budget submissions, making sure that all necessary documentation is submitted, monitoring the
internal review process to meet timelines, and serving as troubleshooters for problems throughout the budget
process.
• The Capital Program and Budget Review Committee is comprised of the Chief Administrative Officer, Chief
Financial Officer, Budget Office and Land Use staff. This team is responsible for reviewing all capital projects
for timing and cost considerations, compiling lifecycle costs, and preparing a preliminary capital improvement
plan for recommendation. During the year, the CPBRC meet quarterly with each department to review and
monitor the status of all approved capital projects and programmed capital projects.
• The Division Manager and General Manager are responsible for reviewing historical performance,
anticipating future problems and opportunities, considering alternative solutions, and modifying and assembling
their departmental data into a cohesive budget information package. General Managers critically evaluate all
requests, prioritize, and submit a balanced budget plan including only those requests which support the County
Executive’s workplan, administrative direction, and departmental mission.
• The Office of Finance is responsible for preparing short-range and long-range revenue and expenditure
forecasts, and calculating departmental budget targets. Assistance is provided to departmental General
Managers or Budget Liaisons with preparation requirements and with presentation formats. Budget Office Staff
also coordinates the collating, analysis, and summarizing departmental requests and preparing budget review
materials for the County Executive, Chief Administrative Officer, Chief Financial Officer, and County Council.
In addition, the Chief Financial Officer plays a key role is translating the County Executive’s goals and
objectives for the County into recommended funding decisions. The Chief Financial Officer is responsible for
reviewing the Departmental Operating and Capital Budget/Program requests and submitting recommendations
for review to the County Executive and Chief Administrative Officer.
• The Chief Administrative Officer is responsible for reviewing the total financial program and formulating a
County-wide proposed budget and submitting it to the County Executive.
• The County Executive is responsible for submission of the County’s recommended budget to County Council.
• The County Council is responsible for review and approval of the final budget.
Reader's Guide 19
Explanation of Budget Presentation
Budget Presentation Format
The Fiscal Year 2004 Operating Budget is prepared using an alternative-service level focus (Modified Zero-Base
Budget), wherein service level mixes are selected consistent with projected funding availability. Each department or
service function prepares a budget request package which is reviewed during a series of administrative budget meetings,
wherein the impacts upon service delivery is discussed to determine conformance with the County’s annual fiscal and
service goals. Upon acceptance of each departmental service delivery level, a recommended budget is prepared, reflect-
ing Fiscal Year 2004 costs and the funding needs over the next year.
Unlike relying entirely upon the traditional budget approach, the alternative-service level focus provides to
management a quantitative tool to assess multiple service delivery options when resources are limited. In addition, this
process focuses upon substantive service and equity issues as compared to the pedagogy of the traditional line-item
budget.
The Fiscal Year 2004 Operating Budget format offers a maximum of four service level alternatives: Base, Reduced,
Current, and Improved. The impact of each of these requested service alternatives is described on the Service Level
Summary Form (B-1) which precedes each budget unit in the operating budget book detail. This document may be
obtained from the Budget Office. The B-1 also indicates the ranking assigned by the department managers for each
requested level of funding in their department (1 of 25, 2 of 25, etc.), and reflects the funding priority (1-5) assigned during
the administrative budget review.
“1" - Essential, funded
“2" - Important, funded
“3" - Desirable, funded
“4" - Desirable, unfunded
“5" - Undesirable, unfunded
Budgetary Basis
The budgets of general governmental type funds (for example, the General Fund) are prepared on a modified accrual
basis. Briefly, this means that obligations of the County are budgeted on an accrual basis, but revenues are recognized only
when they become measurable and available as net current assets.
The enterprise funds (for example, the Sewer Fund) are budgeted on a full accrual basis. Not only are expenses recog-
nized when a commitment is made, but revenues are also recognized when they are due to the County.
The Comprehensive Annual Financial Report (CAFR) shows the status of the County’s finances on the basis of
“Generally Accepted Accounting Principles” (GAAP). In most cases this conforms to the way the County prepares its
budget. Exceptions are the treatment of depreciation expense (which is not shown in the budget, although the full purchase
price and related debt service of equipment and capital improvements is, while purchases of capital improvements are
depreciated in the CAFR for enterprise funds) and compensated absences (accrued but unused sick leave) are treated
slightly different in the budget and in the CAFR.
The Comprehensive Annual Financial Report shows fund expenditures and revenues on both a GAAP basis and
budget basis for comparison purposes.
20 Reader's Guide
General Budgetary Controls
New Castle County maintains budgetary controls to assure compliance with legal provisions embodied in the annual
appropriated budget adopted by the County Council. Appropriations are legislated at the departmental level by object of
expenditure. Appropriation control is maintained through the accounting system and reservation of specified
appropriations.
The Budget Office is authorized under County Code to make budgetary transfers of $20,000 or less between all line
items. In Fiscal 1998 County Council removed the requirement to amend any salary and employee benefit line item by
ordinance. Transfers of amounts over $20,000 require specific County Council action by ordinance.
Budgetary status information is available through the on-line accounting system. Various reports provide
information to the departments and offices; monthly fiscal profiles are provided to the County Executive utilizing
narrative and graphic presentations. Fiscal Status Reports are presented to County Council on a periodic basis for the
current year and the following three fiscal years. Additionally, at mid-fiscal year, departments must submit six-month
forecasts of revenues and expenditures to the Budget Office. This is to assure budgetary compliance, to highlight any
potential problem areas, and to plan for the upcoming fiscal years.
Performance Measurement
Service level performance is evaluated through a variety of indicators outlined below:
� Citizen feedback - includes meetings with and reports of civic service committees and
service alliance groups.
� Citizen surveys - includes service program questionnaires and selected service surveys,
e.g. police.
� Media feedback - includes communication to and from various media.
� Internal program evaluations - performance evaluations initiated by the Executive Office
and County Council’s Legislative Committees, minimum of three per year.
� External program evaluations - performance evaluations commissioned by the Executive
Office, e.g. paramedic service delivery, 9-1-1 center configuration and service response,
information technology (e-government), fiscal service delivery (Accounts Payable, Pay-
roll, Purchasing and Budgeting), deeds record automation and the Phoenix Management
Services, Inc. assessments.
In addition, other empirical tools such as management by observation, awards and competitive grant funding are used
in measuring the County’s service level performance.
The results of these performance indicators and tools are reflected throughout the budget, operating and capital, and
are an integral component of the County’s policy and budget processes.
Reader's Guide 21
Funds Structure
The New Castle County operating budget encompasses the following funds:
√ General Fund (Governmental Fund) - This fund is used to account for the general
operating activities of the County. General government, police, emergency medical
services, emergency communications, land use, recreational activities, row offices,
libraries, and general governmental debt service are financed through real property
taxes, licenses and permits, interest, rentals, service charges, intergovernmental and
other revenues.
√ Sewer Facilities Fund (Proprietary Fund) - This fund is used to account for the
operation of the County sewer system and is financed through service charges and
fees.
√ New Castle County Airport Fund (Proprietary Fund) - This fund is used to ac-
count for the operation of an airport facility and related business park for years prior
to Fiscal Year 1997. For Fiscal Year 1997 and beyond, the fund accounts for the ac-
tivity between the Lessee (Delaware River Bay Authority) and New Castle County.
√ Light Tax Fund (Governmental Fund) - This fund is used to account for commu-
nity street light costs financed with revenues from users within the light districts.
Service is provided by a local utility with billings and collections provided by New
Castle County.
In addition to these operating budget funds, the following non-proprietary project-type funds are utilized by New
Castle County:
√ Grants Fund (Governmental Fund) - This fund is used to account for certain pro-
ject-type activities of the County. Community development and housing, public
safety, recreation and libraries are financed through this fund with revenue from
Federal, State, local and private sources. Grant programs will be authorized as fund-
ing awards are received from various agencies and other sources. The grants fund
budget is a separate and distinct budget from the operating budget.
√ Capital Projects Funds (Governmental Fund) - These funds are used to account
for financial resources provided by bond proceeds, intergovernmental grants and
private contributions used for the acquisition of all capital facilities (other than those
financed by proprietary funds). The various capital projects funds are: Building
Construction and Improvements, Park Development, Public Safety, and Miscella-
neous Capital Improvements. The Capital Program and Budget is a separate and dis-
tinct document from the Operating Budget.
√ Pension Fund (Fiduciary Fund)- This fund is used to account for the activities of
the defined benefit plan for County employees. The fiduciary activities are reported
in a separate statement of fiduciary net assets and a statement of changes in fiduciary
net assets.
22 Reader's Guide
Reader’s Index to the Operating Budget
The Reader’s Index to the Operating Budget is included as a cross-reference document to depict the relationships among
programs, organizational units (department unit) and activities/services provided. Those departments or services that have an
asterisk (*) have other funding provided by non-operating budget sources (Capital and Grant).
Activities/Services Fund(s)
County CouncilLegislation
General
AuditGeneral
County ExecutiveDirection and Control
General
Administration*Law
General
Administrative ServicesGeneral
Information SystemsGeneral
Accounting and BudgetGeneral
TreasuryGeneral, Light
Employee ServicesGeneral
Risk ManagementGeneral
Pension and BenefitsGeneral
ProthonotaryProthonotary
General
Register in Chancery(1)Register in Chancery
General
(1)Effective 1/1/2002 became a State of Delaware Agency
Register of WillsWills Administration and Probate
General
Recorder of DeedsDeeds and Corporate Filings
General
SheriffSheriff
General
Clerk of the PeaceClerk of the Peace
General
Program: General Government
Reader's Guide 23
Department Unit Activities/Services Fund(s)
Special Services*Administration
General
Internal ServicesGeneral
Fleet OperationsGeneral
Facilities MaintenanceGeneral
Property MaintenanceGeneral
Environmental OperationsSewer
Construction SupportSewer
Sewer MaintenanceSewer
Plant OperationsSewer
Environmental ComplianceSewer
EngineeringGeneral
Land Use*Administration
General
PlanningGeneral
AssessmentGeneral
LicensingGeneral
Erosion & Sediment ControlSewer
Code EnforcementGeneral
Office of Customer Information & AssistanceGeneral
Community Services*Administration
General
RecreationGeneral
Sports & AthleticsGeneral
Community Development & HousingGeneral
Rockwood MuseumGeneral
Arts PartnershipGeneral
Senior ServicesGeneral
Technical ServicesGeneral
LibrariesGeneral
Program: Special Services
Program: Land Use
Program: Community Services
24 Reader's Guide
Department Unit Activities/Services Fund(s)
Police*Police Administration
General
Police OperationsGeneral
Crossing GuardsGeneral
Emergency Medical ServicesGeneral
Emergency CommunicationsGeneral
Emergency PreparednessGeneral
Grants to Volunteer Fire CompaniesGeneral
Grants to Wilmington Fire DepartmentGeneral
Non-DepartmentalDebt Service
General, Sewer, Airport
Non-DepartmentalGeneral Insurance
General
Non-Departmental Council ContingencyGeneral
Executive ContingencyGeneral
Severance ContingencyGeneral
Salary Adjustment ContingencyGeneral, Sewer
Executive Contingency for Performance IncentivesGeneral
Program: Police
Program: Debt Service
Program: General Insurance
Program: Contingency
Reader's Guide 25
FY 2004 County Real Property Tax Rates
New Castle County property tax rates are adopted annually by County Council. The County tax rate is stated in
terms of a certain rate on every one hundred dollars of taxable real property assessment in the County. The tax rate is
based upon the certified annual and quarterly estimates of real property assessments and services provided. For in-
corporated municipalities, the County must provide a tax credit for those County services that the municipality per-
forms for its residents and pays for out of the municipality’s revenues (subject to certain conditions under Title 9,
Section 1158 of the State Code). Tax credits granted to municipalities include police services, local parks, recrea-
tion, drainage, housing and planning services.
Accordingly, the FY 2004 County real property tax rates are as follows:
Tax Rate in Cents
Per $100 of
Location Assessed Valuation
Those portions of New Castle County not within any
of the following incorporated municipalities
45.50
Arden 37.75
Ardencroft 37.75
Ardentown 37.75
Bellefonte 25.60
Delaware City 16.40
Elsmere 20.70
Middletown 16.40
Newark 15.80
New Castle 16.40
Newport 18.40
Odessa 23.60
Townsend 25.60
Wilmington 15.80
Note: The above pie chart presents the FY 2004 County property tax dollar and the services it will fund.
Debt Service $0.05General Government $0.03
Land Use $0.09
Special Services $0.12
Police $0.48
Community Services $0.21
Other $0.02
New Castle CountyCounty Tax Dollar
FY 2004 Uses(in cents)(in cents)(in cents)
26 Reader's Guide
New Castle CountyRate History 1989-2004
Unincorporated Real Property Tax Rate
FiscalYear
Tax Rate in Cents per $100of Assessed Valuation
Increase (Decrease)in Cents
Percent Increase(Decrease)
1989 34.25 0.00 0.0
1990 34.25 0.00 0.0
1991 37.50 3.25 9.5
1992 39.50 2.00 5.3
1993 39.50 0.00 0.0
1994 41.45 1.95 4.9
1995 43.35 1.90 4.6
1996 45.50 2.15 5.0
1997 45.50 0.00 0.0
1998 45.50 0.00 0.0
1999 45.50 0.00 0.0
2000 45.50 0.00 0.0
2001 45.50 0.00 0.0
2002 45.50 0.00 0.0
2003 45.50 0.00 0.0
2004 45.50 0.00 0.0
Residential Sewer Rate
FiscalYear
Composite Flow Rate inDollars per 1,000 gallons
Increase (Decrease)in Dollars
Percent Increase(Decrease)
1989 1.95582 .00000 0.0
1990 2.15140 .19558 10.0
1991 2.56596 .41456 19.3
1992 2.89748 .33152 12.9
1993 2.89747 (.00001) 0.0
1994 3.24517 .34770 12.0
1995 3.24517 .00000 0.0
1996 3.24517 .00000 0.0
1997 3.24517 .00000 0.0
1998 3.24517 .00000 0.0
1999 3.24517 .00000 0.0
2000 3.24517 .00000 0.0
2001 3.24517 .00000 0.0
2002 3.24517 .00000 0.0
2003 3.24517 .00000 0.0
2004 3.24517 .00000 0.0
Reader's Guide 27
New Castle County
Per Capita Budget
Fiscal Years 2002-2003-2004
The total operating budget for Fiscal 2004 is $195,210,052. Per capita cost, referring to cost per each person in New
Castle County, is $378.56 per person for the Fiscal 2004 budget. The operations of Police and Special Services account
for 61% of the total operating budget.
2002 2003 2004
Department Budget Budget Budget
County Council$2.98 $3.70 $3.85
County Executive$2.80 $2.89 $2.93
Administration$23.17 $24.56 $26.14
Special Services$100.08 $105.41 $111.80
Land Use$23.56 $26.24 $26.97
Community Services$25.53 $27.60 $29.00
Police$104.74 $114.18 $120.83
Prothonotary$0.15 $0.09 $0.09
Register in Chancery$1.64 $1.34 $1.34
Register of Wills$2.01 $2.17 $2.28
Recorder of Deeds$4.17 $4.21 $4.52
Sheriff$2.59 $2.77 $2.85
Clerk of Peace$0.58 $0.62 $0.64
Debt Service$46.56 $46.46 $38.48
General Insurance$2.88 $2.78 $3.37
Contingencies(Non-Departmental)$4.59 $4.56 $3.47
TOTAL PER CAPITA BUDGET $348.03 $369.58 $378.56
POPULATION 507,559* 511,508* 515,664*
*Projections from the Delaware Population Consortium Report dated October 18, 2001.
28 Reader's Guide
The Value of County Services in theUnincorporated Area
Based on an average assessed home value of $71,200
(approximate market value of $188,800 within the unincorporated area of the County)
each household will pay $324.00 in County taxes for the year, or $27.00 per month,
to support these County services:
� 24-Hour Police Protection
� 24-Hour Emergency Medical Service
� 24-Hour 9-1-1 Service
� 15 Library Facilities
� 210 Park Facilities
� Recreational Programming for ALL
Age Groups
� Building Inspections and Permit
Services
� Code Enforcement Services
� Customer Information and Assistance
� Comprehensive Land-Use Planning
� Senior Care Programs
� Housing Assistance for Targeted Populations
The value of your tax supported County services is great....
County residents receive all of their tax supported
services for less than half of the typical
cable TV bill.
In comparison, the cost of Cable TV with
extended service and HBO
is $57.90 per month or
$694.80 per year.
All this for
$27.00
per month
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Overview
Budgetary Profiles 49
� Operating Budget by Fund � Page 50
� Operating Budget Sources of Funds � Page 51
� Operating Budget Uses of Funds � Page 52
� Operating Budget Comparison By Department � Page 53
� Changes in Financial Position � Pages 54 - 56
� Comparative Schedules � Pages 57 - 61
� Combined Schedules � Pages 62 - 65
The budget chart and tables in this section highlight key financial relationships and trends. This section
summarizes the operating budget document with the following:
Budgetary Profiles
50 Budgetary Profiles
New Castle County
FY 2004 Approved Operating Budget
Percentage of Budget by Fund
Note: The approved 2004 operating budget for all funds increased $6,183,062 or
3.3% above the authorized 2003 operating budget.
Street Light Fund - 2%$3,278,000
Sewer Fund - 28%$55,238,750
General Fund - 70%$136,693,302
ALL Funds . . . $195,210,052
Budgetary Profiles 51
NEW CASTLE COUNTY
FY2004 Approved Operating Budget
Sources of Funds Summary
FUNDS
Street
General Sewer Light
Sources Fund Fund Fund TOTAL
Real Estate Taxes $68,938,953 $ 0 $ 0 $68,938,953
Real Estate Transfer Tax 23,500,000 0 0 23,500,000
Sewer Charges and Fees 0 43,677,397 0 43,677,397
Use of Money & Property 14,668,739 5,413,800 0 20,082,539
Service Charges and Fees 19,372,256 0 0 19,372,256
Licenses and Permits 4,320,500 0 0 4,320,500
Intergovernmental Revenue 5,892,854 0 0 5,892,854
Special Assessments 0 0 3,163,000 3,163,000
Available Cash Balances 0 8,147,553 115,000 8,262,553
Reserves 0 (2,000,000) 0 (2,000,000)
APPROPRIATED
SOURCES OF FUNDS $136,693,302 $55,238,750 $3,278,000 $195,210,052
Discussion of the 2004 Sources of Funds is contained within the Funding Summaries presented in the Operating Budget
Summary tab.
52 Budgetary Profiles
NEW CASTLE COUNTY
FY2004 Approved Operating Budget
Uses of Funds Summary
FUNDS
Street
General Sewer Light
Uses Fund Fund Fund TOTAL
Salaries and Wages $74,493,383 $10,227,713 $ 0 $84,721,096
Employee Benefits 25,177,997 3,429,558 0 28,607,555
Training and Civic 733,628 3,030 0 736,658
Communications and Utilities 3,230,665 16,431,775 2,980,000 22,642,440
Materials and Supplies 4,984,573 885,625 0 5,870,198
Contractual Services 28,107,219 6,614,535 0 34,721,754
Equipment 767,012 1,316,000 0 2,083,012
Grants and Fixed Charges 10,518,857 430,000 0 10,948,857
Debt Service 12,398,083 7,444,965 0 19,843,048
Land and Structures 130,000 155,000 0 285,000
Contingencies 2,945,000 50,000 0 2,995,000
Intragovernmental Service Credits (18,244,566) 0 0 (18,244,566)
Uses of Funds $145,241,851 $46,988,201 $2,980,000 $195,210,052
General and Admin. Charges (Credit) (8,548,549) 8,250,549 298,000 0
Appropriated Uses of Funds $136,693,302 $55,238,750 $3,278,000 $195,210,052
MAJOR COST COMPONENTS:
� General Fund - Salaries and Benefits consume over 73% of the fund with Debt Services accounting for another
9%.
� Sewer Fund - Utility costs, chiefly treatment costs paid to the City of Wilmington ($14.6 million), uses 26% of
the budget. Salaries and Benefits consume 25% and Debt Service requires 13% of the fund’s resources.
Budgetary Profiles 53
NEW CASTLE COUNTY
Summary of Operating Budget Appropriations
Comparative Schedule
All Funds
2004
Over (Under)
2003 Approved
2003 2004
Department/Purpose Approved Approved Amount Percentage
County Council $1,894,669 $1,987,771 $93,102
4.9%
County Executive 1,479,652 1,510,163 30,511
2.1%
Administration 12,561,806 13,481,429 919,623
7.3%
Special Services 53,915,560 57,653,115 3,737,555
6.9%
Land Use 13,420,449 13,906,740 486,291
3.6%
Community Services 14,116,063 14,956,739 840,676
6.0%
Police 58,402,011 62,307,972 3,905,961
6.7%
Prothonotary 44,500 44,000 (500)
-1.1%
Register in Chancery 686,053 688,354 2,301
0.3%
Register of Wills 1,108,329 1,174,962 66,633
6.0%
Recorder of Deeds 2,152,023 2,329,871 177,848
8.3%
Sheriff 1,417,609 1,469,672 52,063
3.7%
Clerk of the Peace 315,146 331,216 16,070
5.1%
Debt Service 23,762,820 19,843,048 (3,919,772)
-16.5%
General Insurance 1,420,300 1,735,000 314,700
22.2%
Contingencies 2,330,000 1,790,000 (540,000)
-23.2%
TOTAL - ALL
APPROPRIATIONS
$189,026,990 $195,210,052 $6,183,062 3.3%
Discussion of the 2004 Appropriations compared to the prior year is presented in the Operating Budget Summary tab.
54 Budgetary Profiles
NEW CASTLE COUNTY
Projected Financial Condition
All Funds
FY 2002 FY2003 FY2004
Actual Estimated Budget
Beginning Available Fund/Cash Balance** $43,137,125 $41,691,071 $30,777,842
Revenues
Taxes 90,440,281 97,398,072 92,438,953
Charges for Services 68,501,872 67,119,230 63,049,653
Licenses and Permits 4,425,293 4,324,982 4,320,500
Intergovernmental 8,152,092 7,967,989 5,892,854
Use of Money and Property 9,635,399 10,202,760 20,082,539
181,154,937 187,013,033 185,784,499
Expenditures/Expenses
General Government 25,797,014 26,637,998 28,227,987
Police Services 53,662,880 58,302,163 62,307,972
Special Services 49,298,875 53,694,033 58,055,967
Community Services 11,964,441 13,205,463 14,956,739
Land Use 9,630,741 11,860,992 13,563,888
Debt Service 22,581,132 18,682,236 19,843,048
General Insurance 1,520,561 1,383,926 1,735,000
Contingencies 800,000 14,500 1,790,000
175,255,644 183,781,311 200,480,601
Excess of Revenues Over (Under)
Expenditures/Expenses
5,899,293 3,231,722 (14,696,102)
Other Sources (Uses)
Operating Transfers In 8,113,813 8,289,466 8,548,549
Operating Transfers Out 0 (186,864) 0
8,113,813 8,102,602 8,548,549
Revenues and Other Sources Over/Under
Expenditures/Expenses and Other Uses 14,013,106 11,334,324 (6,147,553)
Transfers to Reserves* (15,459,160) (14,100,000) (2,000,000)
Appropriated to FY2004 Budget N/A (8,147,553) 8,147,553
Ending Available Fund/Cash Balance** $41,691,071 $30,777,842 $30,777,842
ALL FUNDS:
� Governmental Funds consist primarily of the General Fund as presented on page 55. Also included in this
schedule is the Street Light Fund which is a non-material fund with a beginning fund balance of less than
$600,000 and an ending fund balance of less than $600,000.
� Enterprise Funds are the Sewer Fund and the Airport Fund.
*Transfers to reserves consist of both legislative and financial reserves. A description of these reserves and the dollar amount
of each reserve can be found in the "Financial Condition Profile" of theTransmittal Letter on page XV.
**Includes operating statement and balance sheet amounts which represent non-reserved and non-designated available cash
balances. Total fund balance can be found in the Comprehensive Annual Financial Report available from the Office of Finance.
The available fund/cash balance presents budget resources available for appropriation at the beginning of the fiscal year and
projected resources remaining at year end.
Budgetary Profiles 55
NEW CASTLE COUNTY
Projected Financial Condition
Governmental Funds
FY2002 FY2003 FY2004
Actual Estimated Budget
Beginning Available Fund Balance** $11,776,353 $11,857,213 $11,939,791
Revenues
Taxes 90,440,281 97,398,072 92,438,953
Charges for Services 22,121,260 21,845,156 19,372,256
Licenses and Permits 4,425,293 4,324,982 4,320,500
Intergovernmental 7,283,221 7,232,230 5,892,854
Use of Money and Property 7,046,395 5,103,400 14,668,739
131,316,450 135,903,840 136,693,302
Expenditures
General Government 18,959,183 18,631,532 19,977,438
Police Services 53,662,880 58,302,163 62,307,972
Special Services 14,742,456 16,410,069 18,512,731
Community Services 11,964,441 13,205,463 14,956,739
Land Use 9,630,741 11,860,992 13,563,888
Debt Service 13,869,141 12,015,219 12,398,083
General Insurance 1,520,561 1,383,926 1,735,000
Contingencies 800,000 14,500 1,790,000
125,149,403 131,823,864 145,241,851
Excess of Revenues Over (Under)
Expenditures
6,167,047 4,079,976 (8,548,549)
Other Sources (Uses)
Operating Transfers In 8,113,813 8,289,466 8,548,549
Operating Transfers Out 0 (186,864) 0
8,102,602 8,548,549
Revenues and Other Sources Over
Expenditures and Other Uses 14,280,860 12,182,578 0
Transfers to Reserves* (14,200,000) (12,100,000) 0
Appropriated to FY2004 Budget N/A 0 0
Ending Available Fund Balance** $11,857,213 $11,939,791 $11,939,791
� Governmental Funds consist primarily of the General Fund as presented. In addition the Street Light Fund
which is a non-material fund has a beginning fund balance of less than $600,000 and an ending fund balance of
less than $600,000.
*Transfer to reserves consist of both legislative and financial reserves. A description of these reserves and the dollar amount
of each reserve can be found in the " Financial Condition Profile" of the Transmittal Letter on page XV.
**Includes operating statement and balance sheets amounts which represent non-reserved and non-designated available cash
balances. Total fund balance can be found in the Comprehensive Annual Financial Report available from the Office of Finance.
The available fund balance presents budget resources available for appropriation at the beginning of the fiscal year and projected
resources remaining at year end.
56 Budgetary Profiles
NEW CASTLE COUNTY
Projected Financial Condition
Enterprise Funds
FY2002 FY2003 FY2004
Actual Estimated Budget
Beginning Available Cash Balance** $31,360,772 $29,833,858 $18,838,051
Revenues
Charges for Services 46,380,612 45,274,074 43,677,397
Use of Money and Property 2,589,004 5,099,360 5,413,800
Intergovernmental 868,871 735,759 0
49,838,487 51,109,193 49,091,197
Expenses
General Government 6,837,831 8,006,466 8,250,549
Special Services 34,556,419 37,283,964 39,543,236
Debt Service 8,711,991 6,667,017 7,444,965
50,106,241 51,957,447 55,238,750
Excess of Revenues Over (Under) Expenses (267,754) (848,254) (6,147,553)
Other Sources (Uses)
Operating Transfers In 0 0 0
Operating Transfers Out 0 0 0
0 0 0
Revenues and Other Sources Over (Under)
Expenses and Other Uses (267,754) (848,254) (6,147,553)
Transfers to Reserves* (1,259,160) (2,000,000) (2,000,000)
Appropriated to FY2004 Budget N/A (8,147,553) 8,147,553
Ending Available Cash Balance** $29,833,858 $18,838,051 $18,838,051
� Enterprise Funds are the Sewer Fund and the Airport Fund.
*Transfer to reserves consist of both legislative and financial reserves. A description of these reserves and the dollar amount
of each reserve can be found in the "Financial Condition Profile" of the Transmittal Letter on page XV .
**Includes operating statement and balance sheet amounts which represent non-reserved available cash balances. Total
retained earnings can be found in the Comprehensive Annual Financial report available from the Office of Finance. The available
cash balance presents budget resources available for appropriation at the beginning of the fiscal year and projected resources
remaining at year end.
Budgetary Profiles 57
NEW CASTLE COUNTY
Summary of Sources and Uses of Funds
Comparative Schedule
All Funds
FY2002 FY2003 FY2004
SOURCES: Actual Estimated Approved
Real Estate Taxes $ 67,589,592 $ 68,186,252 $68,938,953
Real Estate Transfer Tax 22,850,689 29,211,820 23,500,000
Sewer Charges and Fees 46,260,953 45,274,074 43,677,397
Use of Money and Property 9,185,399 10,202,760 20,082,539
Service Charges and Fees 22,121,260 21,845,156 19,372,256
Licenses and Permits 4,425,293 4,324,982 4,320,500
Intergovernmental Revenue 8,152,092 7,967,989 5,892,854
Special Assessments 2,915,979 3,106,579 3,163,000
Available Cash Balances 2,613,611 5,470,153 8,262,553
Reserves 0 (2,000,000) (2,000,000)
Interfund Transfers 1,130,641 (4,425,486) 0
Appropriated Sources of Funds $187,245,509 $189,164,279 $195,210,052
USES:
Salaries and Wages $70,631,275 $79,109,410 $84,721,096
Employee Benefits 23,315,608 25,452,308 28,607,555
Training and Civic 488,612 565,649 736,658
Communications and Utilities 20,722,824 21,098,570 22,642,440
Materials and Supplies 5,073,889 5,446,148 5,870,198
Contractual Services 28,618,579 30,719,500 34,721,754
Equipment 3,238,839 2,366,477 2,083,012
Grants and Fixed Charges 9,630,557 10,228,216 10,948,857
Debt Service 22,630,483 19,417,995 19,843,048
Land and Structure 143,563 132,452 285,000
Contingencies 908,000 14,500 2,995,000
Intragovernmental Service Credits (14,288,579) (16,244,268) (18,244,566)
Appropriated Uses of Funds $171,113,650 $178,306,957 $195,210,052
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary
tab.
58 Budgetary Profiles
NEW CASTLE COUNTY
Summary of Sources and Uses of Funds
Comparative Schedule
General Fund
FY2002 FY2003 FY2004
SOURCES: Actual Estimated Approved
Real Estate Taxes $67,589,592 $68,186,252 $68,938,953
Real Estate Transfer Tax 22,850,689 29,211,820 23,500,000
Use of Money and Property 6,596,395 5,103,400 14,668,739
Service Charges and Fees 22,121,260 21,845,156 19,372,256
Licenses and Permits 4,425,293 4,324,982 4,320,500
Intergovernmental Revenue 7,283,221 7,232,230 5,892,854
Available Cash Balances 450,000 260,993 0
Interfund Transfers 1,010,982 (4,425,486) 0
Appropriated Sources of Funds $132,327,432 $131,739,347 $136,693,302
USES:
Salaries and Wages $62,044,062 $69,376,365 $74,493,383
Employee Benefits 20,687,521 22,526,922 25,177,997
Training and Civic 486,042 564,185 733,628
Communications and Utilities 2,780,514 2,834,981 3,230,665
Materials and Supplies 4,302,054 4,585,876 4,984,573
Contractual Services 22,978,953 25,082,242 28,107,219
Equipment 2,089,354 1,235,138 767,012
Grants and Fixed Charges 9,332,990 9,832,704 10,518,857
Debt Service 13,918,492 12,015,219 12,398,083
Land and Structure 0 0 130,000
Contingencies 818,000 14,500 2,945,000
Intragovernmental Service Credits (14,288,579) (16,244,268) (18,244,566)
Uses of Funds $125,149,403 $131,823,864 $145,241,851
General and Administrative Charges (7,102,831) (8,289,466) (8,548,549)
Appropriated Uses of Funds $118,046,572 $123,534,398 $136,693,302
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary
tab.
Budgetary Profiles 59
NEW CASTLE COUNTY
Summary of Sources and Uses of Funds
Comparative Schedule
Sewer Fund
FY2002 FY2003 FY2004
SOURCES: Actual Estimated Approved
Sewer Charges and Fees $46,260,953 $45,274,074 $43,677,397
Use of Money and Property 2,589,004 5,099,360 5,413,800
Available Cash Balances 2,113,051 5,160,160 8,147,553
Interfund Transfers 119,659 0 0
Reserves 0 (2,000,000) (2,000,000)
Appropriated Sources of Funds $51,082,667 $53,533,594 $55,238,750
USES:
Salaries and Wages $8,587,213 $9,733,045 $10,227,713
Employee Benefits 2,628,087 2,925,386 3,429,558
Training and Civic 2,570 1,464 3,030
Communications and Utilities 15,245,513 15,731,477 16,431,775
Materials and Supplies 771,835 860,272 885,625
Contractual Services 5,639,626 5,637,258 6,614,535
Equipment 1,149,485 1,131,339 1,316,000
Grants and Fixed Charges 297,567 395,512 430,000
Debt Service 7,843,120 6,667,017 7,444,965
Land and Structure 143,563 132,452 155,000
Contingencies 90,000 0 50,000
Intragovernmental Service Credits 0 0 0
Uses of Funds $42,398,579 $43,215,222 $46,988,201
General and Administrative Charges 6,837,831 8,006,466 8,250,549
Appropriated Uses of Funds $49,236,410 $51,221,688 $55,238,750
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary.
60 Budgetary Profiles
NEW CASTLE COUNTY
Summary of Sources and Uses of Funds
Comparative Schedule
Airport Fund
FY2002 FY2003 FY2004
SOURCES: Actual Estimated Approved
Intergovernmental Revenue $868,871 $735,759 $0
Appropriated Sources of Funds $868,871 $735,759 $0
USES:
Salaries and Wages $ 0 $ 0 $ 0
Employee Benefits 0 0 0
Training and Civic 0 0 0
Communications and Utilities 0 0 0
Materials and Supplies 0 0 0
Contractual Services 0 0 0
Equipment 0 0 0
Debt Service 868,871 735,759 0
Contingencies 0 0 0
Uses of Funds $868,871 $735,759 $0
General and Administrative Charges 0 0 0
Appropriated Uses of Funds $868,871 $735,759 $0
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary
tab.
Budgetary Profiles 61
NEW CASTLE COUNTY
Summary of Sources and Uses of Funds
Comparative Schedule
Street Light Fund
FY2002 FY2003 FY2004
SOURCES: Actual Estimated Approved
Special Assessments $2,915,979 $3,106,579 $3,163,000
Available Cash Balances 50,560 49,000 115,000
Appropriated Sources of Funds $2,966,539 $3,155,579 $3,278,000
USES:
Communications and Utilities $2,696,797 $2,532,112 $2,980,000
Uses of Funds $2,696,797 $2,532,112 $2,980,000
General and Administrative Charges 265,000 283,000 298,000
Appropriated Uses of Funds $2,961,797 $2,815,112 $3,278,000
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary
tab.
62 Budgetary Profiles
NEW CASTLE COUNTY
Combined Budgetary Schedule
Revenues and Funding Sources
FY2002 FY2003 FY2004
Sources Actual Estimated Approved
General Fund
Real Estate Taxes
Initial Annual Levy $62,541,967 $63,722,802 $64,381,770
Prior Year Taxes 914,600 745,351 880,000
Tax Penalties 412,089 365,557 370,000
Prior Year Adjustment 511,091 64,511 0
School Crossing Guard Taxes 3,209,845 3,288,031 3,307,183
Real Estate Taxes $67,589,592 $68,186,252 $68,938,953
Real Estate Transfer Tax $22,850,689 $29,211,820 $23,500,000
Service Charges & Fees
Chancery $797,927 $0 $0
Prothonotary 34,638 32,850 32,000
Sheriff 1,448,174 1,859,762 1,367,334
Wills 3,873,882 1,923,185 2,008,750
Deeds & Instruments 9,143,819 11,144,595 9,719,000
Zoning Applications 271,814 243,019 270,000
Subdivision Review 256,543 298,217 265,000
Zoning Review 144,700 129,300 140,000
Tax Certification 86,000 87,904 75,000
Sale of Maps, Publications & Other 96,197 85,181 100,400
Library Fines & Fees 260,334 266,989 257,005
Police Accident Reports/Fees/Fines 932,215 732,893 925,000
Emergency Comm. Reimbursements 209,399 209,400 209,400
Enhanced 911 Reporting System Fee 1,024,979 1,291,629 1,120,000
Middletown/Westover Hills - Police Services 845,123 863,544 929,598
Miscellaneous Fees & Income 971,266 1,378,869 502,375
Park Leases & Rentals 965,332 959,994 1,001,000
User Permits & Program Fees 713,710 322,261 445,394
Telephone Service Fee 45,208 15,564 5,000
Service Charges & Fees $22,121,260 $21,845,156 $19,372,256
Licenses & Permits
Building Permits $3,163,695 $2,995,867 $3,022,000
Plumbing Permits 509,831 499,955 520,000
Other Permits & Licenses 195,354 238,365 197,500
Business Licenses 281,556 289,040 280,000
Plans Review 151,412 164,805 160,000
Marriage Licenses 123,445 136,950 141,000
Licenses & Permits $4,425,293 $4,324,982 $4,320,500
Budgetary Profiles 63
Revenues and Funding Sources (Continued)
FY2002 FY2003 FY2004
Sources Actual Estimated Approved
Use of Money & Property
Interest Earnings $5,628,232 $4,164,990 $4,313,000
City of Wilmington - City/County Building 673,069 767,790 872,600
Rentals, Concessions, and Sale of Assets 295,094 170,620 188,654
Property Tax Rate Preservation Reserve 0 0 8,940,885
New Facilities Maintenance Reserve 0 0 353,600
Uses of Money & Property $6,596,395 $5,103,400 $14,668,739
Intergovernmental Revenues
Payment-in-lieu-of Taxes $3,345 $1,962 $2,000
Real Estate Transfer Tax Fee 387,507 454,337 381,400
Debt Service Reimbursement - State of Delaware 31,052 30,731 31,100
Debt Service Reimbursement - DSWA 137,077 0 0
Indirect Cost Recovery 156,235 133,785 140,000
Federal Police Reimbursement 125,948 162,623 0
State Chancery Reimbursement 284,854 601,719 688,354
State Pension Contribution 2,036,782 1,191,691 1,000,000
State Paramedic Reimbursement 4,120,421 4,655,382 3,650,000
Intergovernmental Revenues $7,283,221 $7,232,230 $5,892,854
Sub-Total General Fund $130,866,450 $135,903,840 $136,693,302
Available Cash Balance 450,000 260,993 0
Other Transfers 1,010,982 (4,425,486) 0
General Fund Revenues and Funding Sources $132,327,432 $131,739,347 $136,693,302
Sewer Fund
Connections Fees $274,511 $173,611 $155,000
SepticWaste Haulers Fees 848,760 698,737 750,000
Survey & Inspection Fees 237,492 174,603 222,000
Sewer Service-Current 40,637,082 39,662,633 39,115,837
Sewer Service-Delinquent 2,594,616 2,069,793 1,070,000
Interest Earnings Operating Funds 2,589,004 969,405 1,170,800
Other Income 0 177,319 0
Capital Reserves 0 (2,000,000) (2,000,000)
Interest Earnings - Capital Reserves 0 4,129,955 4,243,000
Treatment Expansion Fees 913,560 963,929 913,560
Groundwater/Wastewater Fees 304,266 165,562 281,000
Stormwater/Groundwater Fees 110,056 137,518 120,000
Capital Recovery Fees 0 1,000,000 1,000,000
Miscellaneous Reimbursement 340,610 50,369 50,000
Available Cash Balances 2,113,051 5,160,160 8,147,553
Other Transfers 119,659 0 0
Sewer Fund Revenues and Funding Sources $51,082,667 $53,533,594 $55,238,750
64 Budgetary Profiles
Revenues and Funding Sources (Continued)
FY2002 FY2003 FY 2004
Sources Actual Estimated Approved
Airport Fund
Reimbursements $868,871 $735,759 $0
Airport Fund Revenues and Funding Sources $868,871 $735,759 $0
Street Light Fund Revenues and Funding Sources
Street Light Revenues $2,915,979 $3,106,579 $3,163,000
Available Cash Balances 50,560 49,000 115,000
Street Light Fund Revenues and Funding Sources $2,966,539 $3,155,579 $3,278,000
ALL REVENUES AND FUNDING SOURCES $187,245,509 $189,164,279 $195,210,052
Budgetary Profiles 65
NEW CASTLE COUNTY
Combined Budgetary Schedule
Expenditure and Appropriation Uses
By Function
FY2002 FY2003 FY 2004
Uses Actual Estimated Approved
General Fund
General Government $18,959,183 $18,631,532 $20,027,438
Police Services 53,662,880 58,302,163 62,307,972
Special Services 14,742,456 16,410,069 18,512,731
Community Services 11,964,441 13,205,463 14,956,739
Land Use 9,630,741 11,860,992 13,563,888
Debt Service 13,869,141 12,015,219 12,398,083
General Insurance 1,520,561 1,383,926 1,735,000
Contingencies 800,000 14,500 1,740,000
General and Administrative Charges (7,102,831) (8,289,466) (8,548,549)
Total General Fund $118,046,572 $123,534,398 $136,693,302
Sewer Fund
Wastewater Service $34,555,459 $36,548,205 $39,543,236
Debt Service 7,843,120 6,667,017 7,444,965
General and Administrative Charges 6,837,831 8,006,466 8,250,549
Total Sewer Fund $49,236,410 $51,221,688 $55,238,750
Airport Fund
Debt Service $868,871 $735,759 $0
Total Airport Fund $868,871 $735,759 $0
Street Light Fund
Street Lighting $2,696,797 $2,532,112 $2,980,000
General and Administrative Charges 265,000 283,000 298,000
Total Street Light Fund $2,961,797 $2,815,112 $3,278,000
TOTAL $171,113,650 $178,306,957 $195,210,052
Discussion of the 2004 Sources and Uses of Funds and major changes is presented in the Operating Budget Summary
tab.
Operating Budget Summary 85
Total Operating Budget
(in Millions)
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills,
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
COUNTY COUNCIL $2.0Legislation
Audit
YouAreHere
Operating Budget Summary 87
Program Summaries -
General Government
� County Council
√ Service Narrative
The County Council is comprised of six Council members elected by districts and a President who is elected at-large.
Council members serve staggered four-year terms. County Council serves as the legislative body of County government.
County Council has the responsibility for enacting County ordinances, appropriating funds to conduct County business,
approving all zoning and rezoning of land and establishing the framework for the management of the affairs of the
government. Under the provisions of the State Code, the Council appoints an Internal Auditor to oversee all audits.
√ Fiscal 2003 Major Service Level Accomplishments
• Assured fiscal stability by adopting a balanced budget for Fiscal 2004 by May 31, 2003.
• Funded new and existing County parklands, including a much needed new park in the Bear-Glasgow area that
will provide a variety of recreational opportunities.
• Allocated $15 million over three years for farmland and open space preservation.
• Created a Diversity Commission to provide the County guidance and advice on increasing and maintaining the
diversity of the County workforce.
• Re-designed the Council website to make it more user-friendly and informative for constituents.
• Awarded a $10,000 grant to the Delaware National Guard and Reserve Emergency Assistance Fund for their
family aid program.
• Worked with the County Executive to re-appoint a new Ethics Commission and provide support to begin
operations.
• Hired a new County Auditor.
• Established an ad hoc commission to select the independent financial audit firm for Fiscal 2003.
• Approved legislation providing updates and revisions to the United Development Code.
√ Fiscal 2004 Major Service Level Goals
• Assure fiscal stability by adopting a balanced budget for Fiscal 2005 by May 31, 2004 (Policy VIII-#1).*
• Provide an open forum to the public by conducting 22 general meetings annually (Policy I-#1).*
• Oversee completion audits during Fiscal 2004 (Policy XI-#7).
• Select an independent Redistricting Commission for the Fiscal 2005 Council redistricting to from six to twelve
Council Districts (Policy I-#1).
• Adopt legislation that improves the health and welfare of New Castle County citizens.
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Average constituency represented per district 85,390 86,400 87,400
Council committee meetings held 100 100 100
Resolutions/ordinances adopted 345 300 300
Qualitative:
Constituent responses within 24 hours 100% 100% 100%
Balanced budget adopted Yes Yes Yes
* “Selected” examples of linkage of departmental/programmatic service level goals to County-wide policy goals and
objectives (Policy Initiatives tab) are parenthetically highlighted throughout the program summaries.
Quantitative
Qualitative
88 Operating Budget Summary
Program Summaries -
General Government
� County Council (Continued)
√ Budget Highlights
The County Council’s Operating Budget appropriation of $1,987,771 represents an increase of 4.9% or $93,102 from
the 2003 appropriation. This increase is primarily due to increased contractual services offset by the elimination of the
Assistant Internal Auditor position for FY 2004.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure
Full-Time Positions
$1,467,204
19
$1,651,012
22
$1,987,771
21
NEW CASTLE COUNTY COUNCIL
Penrose Hollins
Fourth District
Karen G. Venezky
Fifth District
Patty W. Powell
Sixth District
Christopher A. Coons
President
County Council
William J. Tansey
Third District
J. Robert WoodsFirst District
Robert S. Weiner
Second District
Operating Budget Summary 89
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVEDirection and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills,
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
COUNTY EXECUTIVE $1.5Direction and Control
You
Are
Here
91 Operating Budget Summary
Program Summaries -
General Government
� County Executive
√ Service Narrative
The County Executive is elected to represent the County for a four-year term with a maximum of two consecutive
terms. The County Executive represents the County in all official capacities and provides leadership to all operating
departments, administrative staff and the community at large. The County Executive’s Chief Administrative Officer is
responsible as the Chief of Staff for policy direction and administrative oversight of County administrative agencies.
√ Fiscal 2003 Major Service Level Accomplishments
• Presented to County Council the Administration’s seventh consecutive budget without a real estate tax rate or
residential sewer rate increase.
• Sponsored community events at Rockwood and Carousel Parks such as sleep overs, lighting display, spring egg
hunt and the Annual Ice Cream Festival.
• Conducted numerous umbrella civic group meetings to discuss citizen’s concerns.
• Participated in ceremonies for the opening of the expanded Newark Library and new Brandywine Hundred
Library.
• Achieved an AAA bond rating by the three major bond rating agencies.
• Purchased three hundred acres of open land in the Bear/Glasgow area to be used as parkland.
√ Fiscal 2004 Major Service Level Goals
• Lead the development of County services and infrastructure for our residents without tax and sewer rate
increases. (Policy VIII-#9).
• Improve the quality of life in our communities through sensible land use development policies and processes as
embodied in the Unified Development Code, subsequent amendments and Comprehensive Plan updates (Policy
III-#1, #2, #4).
• Create an open, honest government that is responsive to each citizen’s individual needs, and that encourages
creative leadership by empowering employees while challenging them to provide outstanding services (Policy
VII-#1, #2, #4).
• Expand emphasis on community-based government and efforts to partner with citizens and other agencies and
institutions (Policy I-#1).
• Expand opportunities to communicate with New Castle County residents through community meetings,
surveys, the Internet and informational publications (Policy I-#1).
• Recognize the growing diversity of the County’s population by providing County services that respond to
various ethnic, demographic and cultural needs (Policy IV-#4, #7).
Operating Budget Summary 92
Program Summaries -
General Government
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,620,565 $1,945,384 $1,510,163
Full-Time Positions 10 10 10
� County Executive (Continued)
√ Fiscal 2004 Major Service Level Goals (Continued)
• Work in partnership with neighborhood groups and homeowners’ associations to proactively prevent
neighborhood decline, protect property values and build civic pride by enforcing maintenance requirements,
respond promptly to specific neighborhood concerns and allow community participation in land use issues
(Policy I-#11).
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Meetings with management staff 80 80 80
Leadership meetings with civic umbrella groups 12 12 12
Qualitative:
Percent residential sewer rate increase 0% 0% 0%
Percent property tax increase 0% 0% 0%
√ Budget Highlights
The County Executive’s Operating Budget for Fiscal 2004 is $1,510,163. This budget reflects an increase of $30,511
or 2.1% as a result of personal service costs ($58,115), offset by contractual services decrease ($31,304). The staffing
level will be the same as Fiscal 2003.
√ Expenditure & Position Summary
Quantitative
Qualitative
Operating Budget Summary 93
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATIONLaw
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills,
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $58.4Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
YouAreHere
95 Operating Budget Summary
Program Summaries -
General Government
� Administration
The Department of Administration consists of the Offices of Law, Administrative Services, Finance and Human
Resources. These offices provide support to the Office of the County Executive, line departments and row offices. In
many areas, these offices are the only contact constituents have with New Castle County. The service focus of these
offices includes: legal representation, centralized finance, human resources, technology and procurement.
√ Expenditure & Position Summary
Allocation of Administration Dollars
$13,481,429
Finance
37%Administrative
Services
32%
Human
Resources
20%
Law
11%
Law
20 Authorized Positions
Administrative Services
37 Authorized Positions
Finance
66 Authorized Positions
Human Resources
25 Authorized Positions
DEPARTMENT OFADMINISTRATION
148 Authorized Positions
2002
Actual
2003
Estimated
2004
Budget
Department Expenditure $11,636,870 $12,251,236 $13,481,429
Full-Time Positions 148 148 148
Operating Budget Summary 96
Program Summaries -
General Government
� Administration (Continued)
Law
√ Service Narrative
Provide effective legal services to the County Executive, departments, boards, agencies and offices; interpret and
enforce County, State and Federal laws as they pertain to County services and activities; negotiate and/or review
contracts involving the County; and represent the County in all litigation either independently or, where appropriate, in
conjunction with outside counsel.
√ Fiscal Year 2003 Major Service Level Accomplishments
• Assisted in obtaining a court decision that advances the chance of collecting $3.0 million in back sewer service
fees and interest from NVF Corporation.
• Prosecuted 400 code violation cases via plea bargains or guilty verdicts.
• Assisted the Office of Community Governing in creating and initiating the Voluntary Partnership Initiative
with maintenance cooperation.
• Drafted text amendments to the New Castle County Code.
• Drafted legal opinions on approximately 250 Board of Adjustment applications.
• Assisted in drafting various legislation before County Council and General Assembly of the State of Delaware.
√ Fiscal 2004 Major Service Level Goals
• Assist the Human Resources Division in the proper administration of employment and the labor practices
under Federal, State, and County law and under the respective collective bargaining agreements (Policy
VII-#5).
• Aggressively prosecute Code Enforcement complaints and revise the penalty section of the New Castle
County Code to permit a greater range of penalties (Policy III-#8).
• Increase the number of monition filings and Sheriff’s sales for delinquent taxes and sewer service charges.
• Streamline the policies and procedures for handling the transfer of open space, along with working with
communities to ensure all open space has been properly transferred (Policy III-#1).
• Aid in New Castle County’s compliance with all Federal and State environmental statutes, regulations and
standards (Policy V-#4).
• Provide effective in-house assistance to Risk Management in processing and defending 3rd party tort claims.
• Assist with the rehabilitation of distressed New Castle neighborhoods through Community Service programs
and funding for low-moderate income families (Policy IV-#1).
• Assist various operating departments in the timely processing of requests for New Castle County records
pursuant to the Freedom of Information Act (Policy I-#1).
97 Operating Budget Summary
� Administration (Continued)
Law (Continued)
√ Budget Highlights
The Operating Budget for FY 2004 is $2,692,227. The budget increase of $422,654 or 18.6% over the FY 2003
appropriation is primarily due to increases in contractual services ($230,476) for legal fees and personal services costs
($92,208). In addition, a contingency of $100,000 was provided for the Ethics Commission.
√ Expenditure & Position Summary
Administrative Services - Purchasing
√ Service Narrative
Purchasing is responsible for obtaining goods and services for public purposes according to laws and procedures
intended to provide for the economical expenditure of public funds. The Office works closely with all departments in
order to establish standardization of materials, supplies, and equipment wherever practicable. By doing so, we are able
to obtain the highest quality product at the lowest cost. Purchasing prepares specifications for bids by gathering
technical information, soliciting bids, enforcing contracts, etc. With the installation of the TIER Performance
Purchasing System, quicker access to commodities and the ability to track commodities by the department’s
requisitions for bidding purposes has been established.
√ Fiscal 2003 Major Service Level Accomplishments
• Participated in the Small Business Government Marketing Procurement Expo.
• Enhance procurement knowledge by actively participating in the local chapter of the National Institute of
Government Purchasing.
• Utilized multi-award provisions of the procurement code to help reduce costs.
• Updated bid vendor file.
• Re-certified one Purchasing Agent as a Certified Professional Public Buyer with National Institute of
Government Purchasing.
Program Summaries -
General Government
2002
Actual
2003
Estimated
2004
Budget
Expenditure $2,210,772 $2,379,590 $2,692,227
Full-Time Positions 21 20 20
Operating Budget Summary 98
� Administration (Continued)
Administrative Services - Purchasing (Continued)
√ Fiscal 2004 Major Service Level Goals
• Conduct Disadvantaged Business Procurement seminars in September 2003 and February 2004 (Policy
IV-#2).
• Implement E-Procurement vendor services (Policy XI-#9).
• Develop and implement major E-Government initiatives (Policy XI-#9).
• Certify all Purchasing Agents as Certified Professional Public Buyers with National Institute of Government
Purchasing (Policy VII-#1).
√ Budget Highlights
The Fiscal 2004 Operating Budget is $800,743. The budget increase of $14,039 is due to personal service
adjustments offset by the transfer of one position to Human Resources.
√ Expenditure & Position Summary
Program Summaries -
General Government
Performance Measures 2002
Actual
2003
Estimated
2004
Projected
Quantitative:
Purchase orders processed 4,865 4,900 4,935
Number of RFP’s issued 232 241 250
Qualitative:
Customer satisfaction percentage 92% 92% 95%
Purchase requisitions processed
within four days
81% 83% 85%
2002
Actual
2003
Estimated
2004
Budget
Expenditure $776,560 $740,873 $800,743
Full-Time Positions 10 9 8
Quantitative
Qualitative
Operating Budget Summary 99
� Administration (Continued)
Administrative Services - Information Systems
√ Service Narrative
The Information Systems Section is the County’s professional technical staff responsible for planning, controlling,
organizing, and maintaining information technology systems. Responsibilities include all hardware and software
systems as well as voice and data communications.
√ Fiscal 2003 Major Service Level Accomplishments
• Improvements to County web site.
• Improved mapping for County Council pages.
• Trained over 500 users in 50 classes in office automation.
• Deployment of 250 new personal computers in libraries.
√ Fiscal 2004 Major Service Level Goals
• Improve service delivery by providing enhanced business applications in Police and Community Services as
well as web based public access to government information (Policy XI-#9).
• Enhance employee productivity by providing additional wireless real-time access to department business
applications by employees in the field (Policy XI-#9).
• Improve service delivery by providing increased performance and data redundancy for database servers (Policy
XI-#9).
• Develop and implement major E-government initiatives in Land Use and Community Services (Policy XI-#9).
• Improve network and data security by implementing internal and external intrusion protection systems and
procedures (Policy XI-#9).
Program Summaries -
General Government
Performance Measures
2002
Actual
2003
Estimated
2004
Projected
Quantitative:
Number of locations serviced 70 75 80
Number of customer service calls 6,000 6,000 6,000
Number of e-mail accounts 1,700 1,800 1,900
Number of telephone lines 2,800 2,900 3,000
Number of office PC’s 1,000 1,000 1,000
Number of servers n/a n/a 35
Quantitative
Operating Budget Summary 100
� Administration (Continued)
Administrative Services - Information Systems (Continued)
√ Budget Highlights
Information Systems’ gross budget of $6,224,000 for Fiscal 2004 is a $200,258 increase (exclusive of IGS credits)
from the Fiscal 2003 appropriation. This increase resulted from negotiated salary increases, contractual requirements
and technology enhancements. This unit consists of 24 positions. Net appropriations for Fiscal 2004 and the previous
years are recovered from user departments through intragovernmental service charges as reflected on the chart below.
√ Expenditure and Position Summary
Program Summaries -
General Government
2002
Actual
2003
Estimated
2004
Budget
Expenditure - Gross $5,264,362 $5,884,451 $6,224,000
Expenditure - Net of Recovery ($679,599) ($698,117) ($925,000)
Full-Time Positions 23 24 24
Row Offices 4.9%
County Council 1.2%
Administration 7.0%
Special Services 25.5%
Land Use 10.0%
Community Services 17.8%
Police 33.0%
County Executive 0.6%
Information Systems Division
Estimated Allocation for FY 2004
101 Operating Budget Summary
� Administration (Continued)
Administrative Services - Central Services
√ Service Narrative
Support of all County agencies and customers through the services provided by three operational sections which
include reprographics, mail processing/distribution, and records management. Projected FY 2004 service activity and
estimated costs are reflected as follows:
Service Activity Cost Cost Recovery
Reprographic Images 2,900,000 Impressions $124,208 Full
Mail Processing/Distribution 340,000 Pieces $ 182,393 None
√ Fiscal 2003 Major Service Level Accomplishments
• Updated the copiers to digital technology throughout the County (Policy VI-#1).
• Upgraded the industrial paper cutter to a model with electronic precision (Policy XI-#9).
• Piloted an electronic print system to improve quality.
Performance Measures 2002
Actual
2003
Estimated
2004
Projected
Quantitative:
Reprographics cost per image $.0504 $.0415 $.0428
Mail handling cost per item (excluding postage) $.4837 $.5076 $.5360
Qualitative:
Customer satisfaction rate 80% 82% 84%
√ Budget Highlights
The Central Services Fiscal 2004 Operating Budget allocation is $103,091. This year’s budget includes the same
staffing as prior year. Management of this unit is provided by the Chief Procurement Officer.
√ Expenditure & Position Summary
Program Summaries -
General Government
2002
Actual
2003
Estimated
2004
Budget
Expenditure $161,848 $131,132 $103,091
Full-Time Positions 5 5 5
Quantitative
Qualitative
Operating Budget Summary 102
� Administration (Continued)
Finance
√ Service Narrative
The Office of Finance consists of Accounting, Budget and Treasury. The Accounting and Budget Unit is the County’s
centralized financial reporting and service organization. Program responsibilities for the Accounting Section encompass
financial reporting, the payment of County vendors, the payment of County employees and fiscal services to all County
agencies. Program responsibilities for the Budget Section include the annual operating budget, the annual capital budget
and six-year program, fiscal legislation and impact analysis, debt financing, grants oversight and fiscal services to all
County agencies.
The Treasury Unit invoices and collects property taxes and sewer user charges, and as the County’s central depository,
manages the investment of available funds through external money managers. These functions, many of which are highly
visible to the public, result in revenues which fund over eighty percent of the County’s annual operating budget. The
Treasury Unit is also responsible for the administration of street lights; the sewer lateral cleanout program; and the State
of Delaware’s school tax billing and collection.
√ Fiscal 2003 Major Service Level Accomplishments
• Advanced the General Fund’s fund balance growth to over $130 million, which includes the largest financial
reserves in the history of New Castle County.
• Published the Comprehensive Annual Financial Report (CAFR) for the fiscal year ending June 30, 2002 and
received an unqualified opinion from the independent auditors for its GASB Statement number 34 compliant
financial statements which conform to generally accepted accounting principles (GAAP).
• Issued the Single Audit Report for June 30, 2002, in
conjunction with the CAFR, to report on the federally
mandated “Single Audit” designed to meet the special needs
of federal grantor agencies dealing with internal controls
and legal requirements involving the administration of
federal awards and found no reportable conditions or
findings that had to be addressed.
• Awarded the Certificate of Achievement for Excellence in
Financial Reporting (projected June 2003) for the 22
nd
consecutive year by the Government Finance Officers
Association of the United States and Canada for the June 30,
2002 Comprehensive Annual Financial Report to achieve
recognition for conformance to the highest standards for preparation of state and local financial reports.
• Developed a multimedia presentation, CAFR on CD rom, highlighting the CAFR with New Castle County
achievements, which can be used by all interested parties and distributed to customers to inform them about the
financial condition of New Castle County.
• Facilitated a property custodian training seminar to instruct property custodians of their responsibilities and
functions with regard to fixed assets totaling approximately $284.0 million so that the records of the County’s
fixed assets are properly managed throughout the life of the fixed asset.
Program Summaries -
General Government
103 Operating Budget Summary
� Administration (Continued)
Finance (Continued)
√ Fiscal 2003 Major Service Level Accomplishments (Continued)
• Awarded the Distinguished Budget Presentation Award for the 13
th
consecutive year by the Government Finance
Officers Association of the United States and Canada (GFOA). This represents the highest form of recognition in
governmental budgeting that a local government can receive.
• Awarded for the third year in a row, the “Special Capital Recognition Award” for the Fiscal 2003
Comprehensive Annual Budget Summary from the GFOA.
• Achieved, for the first time in the history of New Castle County, an “AAA” bond rating by the three major rating
agencies (Moody’s, Standard and Poors and Fitch).
• Refinanced $26 million in debt due to the availability of low interest rates, thereby saving taxpayers $1.3 million.
• Maintained fiscal discipline to promote a structurally balanced budget for FY2004 in the face of recession and
economic turndown.
• Increased sewer revenues by approximately $300,000 by identifying and billing people who had been receiving
sewer service but had not been paying for it.
• Achieved an 8%, or $192,000 reduction, of the delinquent County tax receivable balance from Fiscal Year 2002,
resulting in the smallest tax receivable balance since Fiscal Year 1991.
√ Fiscal 2004 Major Service Level Goals
• Attain an unqualified opinion from the County’s independent auditors for the annual financial statements and
publish the County’s June 30, 2003 Comprehensive Annual
Financial Report (CAFR) by December 31, 2003 (Policy XI-#1,
#6, #7, #8).
• Attain national recognition for excellence in financial reporting
from the Government Finance Officers Association for the
County’s Fiscal Year 2004 Comprehensive Annual Budget
Summary (14
th
consecutive year), and the Fiscal 2003
Comprehensive Annual Financial Report (23
rd
consecutive year)
(Policies VIII and XI).
• Protect and preserve the highest attainable bond rating of AAA
which the County received from Moody’s, Standard & Poor’s and
Fitch, Inc.(Policy X).
• Validate and maintain the integrity of the fixed asset inventory
with the fixed asset records in Performance Asset Management by
conducting county-wide inventory of fixed assets through a
professional appraisal firm (Policy VI-#6).
Program Summaries -
General Government
Operating Budget Summary 104
� Administration (Continued)
Finance (Continued)
•
√ Fiscal 2004 Major Service Level Goals (Continued)
• Create capital financing options that will sustain the County’s capital improvement program and provide the
least expensive payout (Policy XII-KFP 1 through 7).
• Monitor and evaluate the County’s financial processes so as to validate legal compliance and fiscal responsibility
(Policy XI).
• Prepare the County’s 2005 operating budget, which is the ninth straight year without a property tax increase,
along with the capital budget and six-year program for submission by the County Executive by April 1, 2004
(Policy VIII-#1).
• Assure high-quality customer service and accuracy in the transition to the County’s newly selected lockbox
service provider (Policy IX).
• Increase collection of outstanding balances by aggressively collecting delinquent charges resulting in year end
accounts receivable balance of $2.2 million for property tax and $4.9 million for sewer charges (Policy IX-#6).
Program Summaries -
General Government
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Accounts Payable payment value (millions) per
clerk/% increase (decrease) annually
$39.4/(11%) $41.1/(4%) $41.5/(1%)
Percentage of current property tax levy collected 99.0% 99.0% 99.0%
Percentage of current sewer levy collected 97.2% 96.8% 97.0%
Return on investments above the federal fund
rate (basis points)
97 97 15
Collections of Real Estate Transfer Tax (in
millions)/% of General Fund Budget
$22.8/17.0% $29.2/22.0% $23.5/17.0%
Qualitative:
Percentage of vendor invoices processed within
thirty days of receipt
95.0% 96.0% 96.0%
Number of consecutive years the “Certificate of
Achievement for Excellence in Financial
Reporting” awarded
21 22 23
Number of days for completion of Annual Financial
Statements
90 90 90
Number of consecutive years the Distinguished
Budget Award has been awarded
12 13 14
Property tax accounts receivable amount reduction yes yes yes
Quantitative
Qualitative
105 Operating Budget Summary
Program Summaries -
General Government
� Administration (Continued)
Finance (Continued)
√ Budget Highlights
The Office of Finance budget for Fiscal 2004 is $8,779,055. This FY 2004 budget represents an increase of $393,060
or 4.7% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary increases
($258,316), communications and utilities for light tax payments to Conectiv ($145,300) and contractual services for
normal inflationary adjustments ($87,644). Decreases are in fixed charges ($70,000), training and civic affairs
($22,900) and materials and supplies ($5,300). The FY 2004 Operating Budget of $8,779,055 includes $2,980,000 for
light tax payments.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure - General $4,684,837 $5,041,877 $5,789,055
Expenditure - Light Tax $2,696,798 $2,764,579 $2,980,000
Expenditure - Sewer $0 $0 $10,000
Full-Time Positions 66 66 66
Operating Budget Summary 106
Program Summaries -
General Government
� Administration (Continued)
Human Resources - Employee Services
√ Service Narrative
The Employee Services Section is responsible for the administration of a centralized human resources system which
includes recruitment, examination, selection, classification, compensation and salary administration,
payroll/leave/attendance records maintenance, employee grievances, disciplines, performance evaluations,
administration of federal legislation and terminations. This Section also reviews, develops, and recommends policies,
procedures, and resolutions to Countywide human resources issues.
√ Fiscal 2003 Major Service Level Accomplishments
• Completed contract negotiations for collective bargaining units.
• Implemented and administered the random drug and alcohol policy which became effective 4/1/03.
• Conducted over 110 recruitment and examination processes with extra recruitment efforts for Police Officer and
Paramedic positions.
• Conducted diversity seminar for approximately 230 employees.
• Coordinated and conducted harassment and workplace seminars for all County employees.
√ Fiscal 2004 Major Service Level Goals
• Administer federal legislation and ensure compliance (Policy VII-#5).
• Maintain service levels to provide efficient and effective customer service and increase use of technology
(Policy VII-#1).
• Improve time lines for establishing eligibility lists so as to improve recruitment (Policy VII-#4).
• Complete PeopleSoft conversion and increase utilization of all available features (Policy VII-#1).
2002 2003 2004
Performance Measures Actual Estimated Projected
Quantitative:
Applications received 6,254 6,300 6,300
Number of applicants tested 2,547 2,500 2,500
Formal employee grievances filed 16 15 14
Class specifications revised 47 50 40
Performance evaluations processed 1,766 1,650 1,650
New class specifications 4 4 4
Job announcements posted
110 125 125
Employment verifications
429 430 430
FMLA leaves processed
249 260 270
Qualitative:
Percentage of protected class applicants compared
to total applicants
35.0% 35.2% 35.5%
Qualitative
Quantitative
107 Operating Budget Summary
Program Summaries -
General Government
� Administration (Continued)
Human Resources - Employee Services (Continued)
√ Budget Highlights
Employee Services’ budget for Fiscal Year 2004 is $1,281,957. This represents a 7.8% increase or $92,934 over last
fiscal year. The increase is primarily due to personnel service adjustments and one additional position to assist with the
employee drug testing program.
Human Resources - Pension and Benefits
√ Service Narrative
The Pension and Benefits unit is responsible for the County’s pension and employee benefit programs which include
three pension programs for the full-time employees, one for part-time School Crossing Guards, the coordination with the
State of Delaware for Police Officers enrolled in the State and Municipal Employees’ Plan; administration of health
insurance, dental, life, and accidental death and dismemberment, flexible spending, AFLAC, and the deferred
compensation programs; new hire orientation; and total administrative support to the Pension Board of Trustees.
√ Fiscal 2003 Major Service Level Accomplishments
• Conducted the third health fair for employees.
• Expanded COBRA notification process to more adequately comply with Federal regulations.
• Completed consolidation of database of PeopleSoft and the Pension Administration model.
• Arranged training of Pension Board Trustees.
√ Fiscal 2004 Major Service Level Goals
• Conduct Employee Retirement System and County Employees’ Pension Plan Seminars (Policy VII-#1).
• Implement policy and procedures for the Health Insurance and Accountability Act (HIPAA) (Policy VII-#5).
• Analyze alternative insurance programs to stabilize insurance costs (Policy VII-#5).
• Update beneficiaries for all retirees (Policy VII-#1).
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,228,848 $1,181,028 $1,281,957
Full-Time Positions 13 13 14
Operating Budget Summary 108
Program Summaries -
General Government
� Administration (Continued)
Human Resources - Pension and Benefits (Continued)
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Total healthcare costs ($ millions) $12.39 $13.33 $14.94
Healthcare cost per contract $5,590 $5,854 $6,561
Flexible spending accounts participants 188 201 205
Pension assets ($ millions) $290 $285 $308
Attendees at group pre-retirement sessions 40 40 40
New retirees 59 59 60
Benefit payments ($millions) $14.2 $15.6 $18.0
Pension estimates
199 200 210
Pension Payroll checks processed
11,739 11,900 12,100
Qualitative:
Benefit problems resolved within two weeks of
notification
93% 94% 95%
√ Budget Highlights
The FY 2004 gross budget is $758,958. The Pension Fund will reimburse $639,149 of the pension related costs.
Budget increase is primarily for personnel services and contractual services.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $192,565 $234,606 $119,809
Full-Time Positions 5 6 6
Human Resources Staff
Qualitative
Quantitative
109 Operating Budget Summary
Program Summaries -
General Government
� Administration (Continued)
Human Resources Risk Management
√ Service Narrative
The Risk Management Section is responsible for claims management of workers’ compensation and liability
losses arising from automobile and operational incidents; management of the Casualty and Property Insurance
Program; loss control; and the administration of the programs that affect the health, safety, and the well being of
County employees.
√ Fiscal 2003 Major Service Level Accomplishments
• Initiated drug and alcohol testing program for County employees.
• Established protocol for modified work for non-occupational injuries/illness.
√ Fiscal 2004 Major Service Level Goals
• Obtain productivity improvements through an on-site session and follow-up with our new software
company to upgrade the risk management system and provide training by June 30, 2004 (Policy VII-#1).
• Re-evaluate County-wide insurance exposure through assessment of the fixed assets evaluation (Policy
VI-#6).
• Increase claims processing efficiency and finalize a system-wide on-line accident reporting format by
October 1, 2003 (Policy XII-#9).
• Analyze alternative insurance programs so as to stabilize insurance costs (Policy XI-#9).
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Number of Workers’ Compensation claims 179 235 225
Lost time days 384 410 385
√ Budget Highlights
The Fiscal Year 2004 budget is $629,547. The gross budget for workers’ compensation is $1,934,381, which when
compared to Fiscal Year 2003, represents an increase of $181,430. The increase is due to personal service costs and
fixed charges related to insurance costs.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $428,369 $475,668 $629,547
Full-Time Positions 4 5 5
Quantitative
Operating Budget Summary 1
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
Row OfficeslAin Chancery, Register of Wills
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills,
Recorder of Deeds, Sheriff, Clerk of the Peace
YouAreHere
Operating Budget Summary 113
� Prothonotary
√ Service Narrative
A non-service appropriation to compensate and reimburse former County employees who elected to transfer to the
Office of the Prothonotary for the State of Delaware. Pursuant to House Bill 282, the County is to pay for pension
contributions ($26,000), and fund sick pay entitlement and FICA tax ($18,000).
√ Expenditure Summary
� Register in Chancery
√ Service Narrative
Costs included in this budget unit relate to the transfer of the Register in Chancery to the State of Delaware (House Bill
226). These personnel costs as well as support costs are fully reimbursable from the State of Delaware.
√ Budget Highlights
The Register in Chancery’s operating budget request of $688,354 represents an increase of $2,301 or 0.3% over the
FY 2003 appropriation. The increase is in personal service costs related to negotiated salary increases offset by the
reduction of one position.
√ Expenditure & Position Summary
� Register of Wills
√ Service Narrative
Perform the duties and responsibilities mandated by State Statute and the rules of the State Court of Chancery. The
duties and services can be categorized into four areas: pre-probate, probate, non-probate and ancillary. The Register of
Wills is elected at-large for a four-year term.
2002
Actual
2003
Estimated
2004
Budget
Expenditure $23,471 $20,676 $44,000
Program Summaries -
General Government
2002
Actual
2003
Estimated
2004
Budget
Expenditure $766,035 $656,930 $688,354
Full-Time Positions 13 11 10
114 Operating Budget Summary
� Register of Wills (Continued)
√ Fiscal 2003 Major Service Level Accomplishments
• Collected $1,923,184 in revenues.
• Expanded searchable database on web site to assist public and increase office efficiency.
• Completing project to transfer Register of Wills materials into Spanish in order to more efficiently serve New
Castle County residents..
√ Fiscal 2004 Major Service Level Goals
• Provide community outreach via workshops and advertising (Policy VIII-#16).
• Work with State of Delaware task force on issues regarding small estate affidavits (Policy IV-#4).
• Encourage the public’s use of the New Castle County website to answer routine questions and concerns in order
to utilize staff more effectively (Policy VIII-#1).
• Collect $2,000,000 in probate fees by June 30, 2004.
• Research implementation of scanning system to preserve legal documents.
√ Budget Highlights
The Register of Wills’ operating budget allowance of $1,174,962 is $66,633 or 6.0% more than the Fiscal 2003 budget.
Increases are in personal service costs related to negotiated salary increases ($62,321) and contractual services ($4,229)
due to inflationary adjustments.
√ Expenditure & Position Summary
Program Summaries -
General Government
Performance Measures 2002 2003 2004
Actual Estimated Projected
Files opened 2,570 2,512 2,550
Estates probated 1,438 1,446 1,450
Wills filed for safekeeping 105 88 100
Clients issued small estate affidavits 737 730 750
Revenue budget attained yes yes yes
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,021,273 $1,079,897 $1,174,962
Full-Time Positions 18 18 18
Quantitative
Qualitative
Operating Budget Summary 115
� Register of Wills (Continued)
The chart below presents the revenues generated compared to the cost of operations for the Register of Wills
operation.
� Recorder of Deeds
√ Service Narrative
The Recorder of Deeds is the repository for all land transaction records, corporate filings and financing statements in
New Castle County. Our responsibilities include receiving, recording, processing and delivering the following: deeds,
deed restrictions, easements, mortgages, assignments, satisfaction of mortgages, partial releases of mortgages, federal
tax liens, plot plans and all other documents proper to be recorded. Under Chapter 96 of the Delaware Code, this office is
elected, and is responsible for recording, indexing, maintaining and making available to the public all records stated
above.
The Recorder of Deeds Office provides the above services and collects fees set by County Council. The revenues are
turned over to the New Castle County general operating funds. In addition, the office also collects the transfer taxes for
New Castle County, the State of Delaware, and several other municipalities. The Recorder of Deeds is elected at-large
for a four-year term.
√ Fiscal 2003 Major Service Level Accomplishments
• Collected $11,144,595 in revenues.
• Completed County’s web page for Parcel View at www.ncc-deeds.com.
• Completion of the Recorder of Deeds web page enabling documents to become available via the Internet.
Program Summaries -
General Government
$0.5
$1.0
$1.5
$2.0
$2.5
$3.0
$3.5
$4.0
1997 1998 1999 2000 2001 2002 2003 2004
Expenditures Revenues
Register of WillsRevenue and Expenditures
Eight YearsMillions
116 Operating Budget Summary
� Recorder of Deeds (Continued)
√ Fiscal 2004 Major Service Level Goals
• Generate $9,719,000 in revenues by June 30, 2004 (Policy
VIII-#1).
• Process over 140,000 documents.
• Begin and complete a small renovation project to our library to
better serve our external customers. This renovation will make our
library more user friendly for the primary business organizations
and the citizens of New Castle County (Policy XI-#9).
• Develop a Powerpoint program and an educational brochure
designed to inform citizens of the functions of the Recorder of
Deeds office. This will introduce the citizens of New Castle
County to our office and demonstrate how they may utilize the
services we offer (Policy XI-#9).
√ Budget Highlights
The Recorder of Deeds FY 2004 operating budget of $2,329,871 represents an increase of $177,848 or 8.3% over the
FY 2003 approved budget. The increase is primarily due to personal service costs ($167,515) related to negotiated
salary increases and increased funding for overtime and part-time help.
√ Expenditure & Position Summary
Documents Processed
%by Type
7.0%Miscellaneous
1.0%UCC's
3.0%Certified Copies
9.0%Assignments
35.0%Mortgages
14.0%Deeds
31.0%Satisfactions
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Mortgage satisfactions 38,389 44,119 41,254
Deeds recorded and indexed 16,826 17,286 17,056
Mortgages recorded and indexed 43,028 54,364 48,696
Certified copies processed 4,382 5,366 4,874
Assignments recorded & indexed 11,420 7,574 9,497
Qualitative:
Percent of revenue earned to estimate 138% 148% 100%
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,935,858 $2,047,380 $2,329,871
Full-Time Positions 31 29 29
Program Summaries -
General Government
Quantitative
Qualitative
Operating Budget Summary 117
� Sheriff
√ Service Narrative
The Sheriff is a county-wide elected official whose term runs four years. Currently the department provides service of
process for writs issued by the state courts and several state departments. A sale of foreclosed real estate property is held
once a month along with liened personal property being sold several times during the same period. Besides the civil
process the Sheriff is also responsible for the retention and transportation of defendants who have outstanding warrants.
These prisoners are transported to our local correctional facilities or the state mental health division.
√ Fiscal 2003 Major Service Level Accomplishments
• Facilitated move of the office from the old Courthouse to the Louis Redding Building.
• Established satellite office in the new Courthouse.
• Collected $1,833,873 in revenues or 100% of revenue estimate.
√ Fiscal 2004 Major Service Level Goals
• Provide Delgis training of all Deputy Sheriffs’ and one clerical position (Policy VII-#1).
• Pursue various ways to eliminate the responsibility of transporting defendants for all courts.
• Improve collection of fees for real and personal property sales (Policy VIII-#6).
• Collect $1,360,000 from service fees, court fees and sales by June 30, 2004 (Policy VIII-#1).
√ Budget Highlights
The FY 2004 budget of $1,469,672 is $52,063 more or 3.7% over the Fiscal Year 2003 appropriation. This ($106,394)
increase is primarily due to personal service costs related to negotiated salary increases and the addition of one position.
In addition, funding was provided for parking fees ($5,240). The decrease in contractual services is related to having to
pay rent at the former Public Building ($59,571) since offices are now in a County facility.
Program Summaries -
General Government
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Prisoner commitments 814 918 1,009
Service trips for court documents 28,272 27,000 27,000
Qualitative:
Real estate sales scheduled/sold 1,385/510 1,514/563 1,574/586
Revenue budget attained yes yes yes
Quantitative
Qualitative
Operating Budget Summary 118
Program Summaries -
General Government
� Sheriff (Continued)
√ Expenditure & Position Summary
� Clerk of the Peace
The Clerk of the Peace Office is a licensing, record keeping and service row office which provides services that
directly affect the lives of every New Castle County Resident.
Among its functions, the office issues marriage, precious metal and pawn broker licenses; performs civil marriage
ceremonies; conducts marriage records searches; issues certified copies of marriage licenses; publishes legal notices of
marriage licenses issued; and performs various other administrative and record keeping functions for New Castle
County.
√ Service Narrative
Performs the duties and responsibilities mandated by State Statute and County Code, which includes the issuance of
marriage licenses. In addition, this office issues licenses for pawn brokers, junk dealers, and precious metal dealers.
The Clerk of the Peace is elected at-large for a four-year term.
√ Fiscal 2003 Major Service Level Accomplishments
• Designed and implemented a marriage license “Gift Certificate” program.
• Collected $136,950 in revenues.
• Instituted a $20 fee for civil ceremonies performed at the office.
√ Fiscal 2004 Major Service Level Goals
• Improve customer service by keeping waiting time for customers
to under five minutes and under 15 minutes for processing.
• Collect $141,000 in fees by June 30, 2004 (Policy VIII-#1).
• Transfer the issuance of pawn broker licenses to another agency to
improve office efficiency.
• Expand the opportunities for imaging and scanning of documents
(Policy XI-#9).
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,296,503 $1,303,114 $1,469,672
Full-Time Positions 21 21 22
Name Change Kit
compliments of
Ken BouldenClerk of the Peace
Newlywed
Operating Budget Summary 119
Program Summaries -
General Government
� Clerk of the Peace (Continued)
√ Budget Highlights
The Clerk of the Peace’s operating budget allowance of $331,216 represents an increase of $16,070 or 5.1% over the
FY 2003 authorization. This increase is primarily a result of personal service costs ($17,402) related to negotiated salary
increases. Decreases are in various line items ($1,332).
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $291,684 $304,738 $331,216
Full-Time Positions 5 5 5
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Marriage licenses issued 3,259 3,225 3,250
Marriage ceremonies performed 710 768 785
Office Ceremony 291 563 580
Certified marriage records 1,934 1,840 1,870
Junk Dealers Licenses Issued 50 44 45
Name Change Kits Issued 0 1,300 1,325
Qualitative:
Revenue budget attained yes yes yes
Quantitative
Qualitative
Operating Budget Summary 121
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
Row OfficeslAin Chancery, Register of Wills
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTSFY 2004 DEPARTMENTAL HIGHLIGHTS
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
YouAreHere
Operating Budget Summary 123
Program Summaries -
Special Services
General Fund
Sewer Fund
Allocation of Special Services Dollars
$57,653,115
$18,512,731 - 32%$18,512,731 - 32%$18,512,731 - 32%$18,512,731 - 32%$18,512,731 - 32%
$39,140,384 - 68%$39,140,384 - 68%
� Special Services
The Department of Special Services maintains and operates all County assets, as well as designs and oversees any
construction on County property or renovations to County property. Responsibilities include all building, property,
vehicles, sewer lines, pump stations and treatment plants. The consolidation of all these assets translates into more
versatile and efficient services to the public. Our goals are to offer County residents beautiful places to enjoy their
leisure, keep all of New Castle County’s vehicles and equipment in optimum working condition, providing facilities like
libraries and picnic pavilions, as well as maintaining a county-wide sewer system.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Department Expenditure $48,927,351 $51,618,658 $57,653,115
Department Full-Time Positions 448 447 449
DEPARTMENT OF
SPECIAL SERVICES
449 Authorized Positions
Fleet
Operations
32 Authorized
Positions
Administration
37 Authorized
Positions
Facilities & Property
Maintenance
137 Authorized
Positions
Engineering
40 Authorized
Positions
Sewer &
Environmental
203 Authorized
Positions
124 Operating Budget Summary
Program Summaries -
Special Services
� Special Services (Continued)
Special Services Administration
√ Service Narrative
The Administration Division’s overall function is organization, management and coordination of the functions of the
Special Services Department. This includes monitoring internal and external services by reviewing service levels for
acceptable standards of performance, overseeing the operating and capital budgets and promoting cooperative labor
relations within the Department.
√ Fiscal 2003 Major Service Level Accomplishments
• Maintaining the inventory of all County-owned properties, buildings and other assets.
• Monitored employee sick time usage through employee counseling.
• Coordinated the grand opening of the remodeled Newark Library and the new Brandywine Hundred Library.
• Coordination and management of over 191 capital projects.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
• Analyze data provided through the Hansen Work Order System (Policy VII-#1).
• Provide a review of each section’s operational effectiveness, efficiency and service necessity by June 30, 2004
(Policy VII-#1).
• Establish departmental “Standard Operating Procedures” along with accompanying management policies by
June 30, 2004 (Policy VI1-#1).
• Promote the use of County parks by the use of innovative marketing strategies (Policy VI-#2).
√ Budget Highlights
The Fiscal Year 2004 Budget of $5,179,796 represents an increase of $263,575 or 5.4% more than the Fiscal 2003
budget. The increase is due mainly to the negotiated salary increases and contractual services due to increased costs. This
budget reflects an increase of one position due to a transfer within the department.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $5,768,959 $4,907,656 $5,179,796
Full-Time Positions 58 36 37
Operating Budget Summary 125
Program Summaries -
Special Services
� Special Services (Continued)
Fleet Operations
√ Service Narrative
Fleet Operations manages the County’s fleet of over 1,534 units (vehicles and equipment). It is responsible for the
procurement of vehicles and equipment as well as servicing and monitoring the County fleet. Operations are conducted
on a single shift. Fleet maintenance is monitored through an on-line vehicle information system with an automated fuel
dispensing system. This unit also arranges for auctions of surplus vehicles and equipment.
√ Fiscal 2003 Major Service Level Accomplishments
• Enhanced maintenance efficiency through monitoring all repair times and outsourced an additional 10% of our
labor-intensive work out to repair facilities.
• Evaluated the effectiveness of the newest combination crew transport/dump truck in its ability to provide the
required service to our customers, while reducing multiple equipment requirements.
• Initial contact has been made with Fleet Operations’ M-4 software vendor to tie the security portion of the
software to the current installation of the existing security system.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Enhance efficiency by developing a system to provide man-hour utilization to track the trend of Fleet
Maintenance personnel requirements by vehicle type by June 30, 2004 (Policy VI-#5).
• Evaluate parts stockage requirements to provide a better parts inventory and cost projection for budgetary
purposes by June 30, 2004 (Policy VI-#5).
• Review above ground fuel tank replacement requirements (Policy VI-#1).
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Average miles per motor vehicle 11,500 10,000 9,500
Average cost per mile per vehicle $0.22 $0.23 $0.24
Maintenance cost per vehicle $1,240 $1,398 $1,450
Qualitative:
Customer satisfaction rate 86% 87% 88%
PM inspections completed (%) 100% 100% 100%
Quantitative
Qualitative
Operating Budget Summary 126
Program Summaries -
Special Services
� Special Services (Continued)
Fleet Operations (Continued)
√ Budget Highlights
The Fleet Operations FY 2004 budget allocation, exclusive of IGS Credits, represents an increase of $319,636 or
6.1% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary increases
($293,151) and materials and supplies due to normal inflationary adjustments ($95,100). There is a reduction in
automobile insurance costs ($80,000). This budget reflects an increase of one position (Account Clerk I).
√ Expenditure & Position Summary
Facilities Maintenance
√ Service Narrative
Facilities Maintenance manages all the County’s buildings. This section provides adequate, safe, and clean facilities
for appropriate service and program delivery to the public and County staff through adequate staffing and service
contracts. Service level responsibilities include preventative maintenance, repair, custodial care, grounds upkeep, snow
removal, utility monitoring, and security. This unit is responsible for 49 owned, leased and shared buildings, plus
movable facilities totaling approximately 960,000 square feet and 7,700 acres of parkland as well as grounds
maintenance of all County owned properties.
√ Fiscal Year 2003 Major Service Level Accomplishments
• Assumed operation and maintenance of the Brandywine Town Center and new 40,000 square foot Brandywine
Hundred Library.
• Assisted in the construction of the Newark Library addition.
• Renovated the offices for the Sheriff’s Office in the City/County Building
• Compliance to Hansen work order system improved to approximately 95%.
• Upgraded security at various County facilities.
• Acquired the Vaughn and Lovett properties.
2002
Actual
2003
Estimated
2004
Budget
Expenditure - Gross $4,607,594 $4,960,086 $5,557,297
Expenditure - Net of Recovery ($1,686,273) (2,548,572) ($2,500,000)
Full-Time Positions 31 31 32
Operating Budget Summary 127
Program Summaries -
Special Services
� Special Services (Continued)
Facilities Maintenance (Continued)
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Assist in the reconstruction of the Public Safety Building (Policy VI-#1).
• Assume maintenance of the new Visitor Center at Rockwood Museum (Policy VI-#1).
• Provide a secure facility by installing a new security system at the Special Services Complex and extend the
system to several buildings (Policy VI-#1).
• Provide centralized support for HVAC controls to Elsmere, Kirkwood and Hockessin Libraries (Policy VI-#1).
• Assume operation and maintenance of Garfield Park Adult Activity Center (Policy VI-#3).
√ Budget Highlights
The Facilities Maintenance FY 2004 operating budget is $6,253,269. The FY 2004 budget represents an increase of
$814,635 or 15.0% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary
increases ($381,954), contractual services related to budget additions and normal inflationary adjustments ($350,054),
and land and structures for minor building renovations ($130,000). There is a decrease in equipment ($74,680). A
significant portion of these costs are associated with new and expanded facilities. This budget reflects an increase of one
position (Building Maintenance Mechanic).
√ Expenditure & Position Summary
$0 $1 $2 $3 $4 $5 $6 $7 $8 $9 $10
NCC Buildings
U.S. Private Agencies
Baltimore - Downtown
Philadelphia - Suburbs
Philadelphia Downtown
$6.51
$6.95
$6.38
$7.11
$7.48
Facility Cost Comparison - 20042002 2003
$5.26 $5.55
$6.37 $6.69
$6.26 $6.32
$6.02 $6.32
$7.68 $7.53
Performance Measures
2002
Actual
2003
Estimated
2004
Budget
Expenditure $4,575,160 $4,996,242 $6,253,269
Full-Time Positions 46 46 47
128 Operating Budget Summary
Program Summaries -
Special Services
� Special Services (Continued)
Engineering
√ Service Narrative
Engineering oversees the planning, management, design, and construction of all New Castle County capital projects.
This includes parks, sewers, libraries, other County buildings, and related projects. This section also provides inspection
services for all privately built public infrastructure being turned over to the County. Additionally, engineering, drafting,
survey, right-of-way, inspection support, and assistance are provided to other County departments, divisions, and
sections on an as needed basis.
√ Fiscal 2003 Major Service Level Accomplishments
• Initiated design work for Water Farm #2 in the Southern Sewer Service Area.
• Completed construction of Talley Day District Park Complex.
• Initiated a rehabilitation plan for the Northern Brandywine Hundred sewer system.
• Construction of Phase III of the Little Mill Interceptor Relief is well under construction. Phase III design work is
substantially complete with completion scheduled for 06/04.
• Completed designs for District Park #1 construction.
• Completed a master plan with community involvement for Wiggins Mill Regional Park near Townsend.
• Began construction of the Calf Run Sanitary Sewer Interceptor Rehabilitation Project.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Complete design of Water Farm #2 by June 30, 2004 (Policy V-#1).
• Design projects for the key elements of the Southern Sewer Service Area (Policy V-#2).
• Design and initiate construction of Wiggins Mill Park near Townsend and Glasgow Regional Park near Sunset
Lake (Policy VI-#2).
• Design Central MOT Regional Park (Policy VI-#1).
• Construct the Rockwood Visitors Center (Policy VI-#1).
• Begin construction on the Red Clay, Hyde Run and Mill Creek Sanitary Sewer Interceptor Projects (Policy
V-#2).
• Finalize reduction in Army Creek work plan (Policy VI-#2).
• Develop a comprehensive County-wide metering and assessment program/model (Policy VI-#1).
• Design and conduct rehabilitation improvements to the Northern Brandywine Hundred project (Policy VI-#2).
Operating Budget Summary 129
Program Summaries -
Special Services
� Special Services (Continued)
Engineering (Continued)
√ Budget Highlights
Engineering’s operating budget for Fiscal 2004 is $2,385,685. The FY 2004 budget represents an increase of
$189,390 or 8.6% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary
increases ($177,249) and contractual services due to normal inflationary adjustments ($23,976), partially offset by
decreases in materials and supplies ($5,835) and equipment ($6,000). The budget reflects a decrease of one position due
to a transfer within the department.
√ Expenditure and Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,797,387 $2,045,228 $2,385,685
Full-Time Positions 41 41 40
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
CIP budget ($millions)/projects (#) $43.5/52 $93.2/57 $68.5/61
Construction contract dollars ($millions) $18.3 $11.4 $30.9
Inspected by County staff ($millions) $7.5 $7.0 $16.6
Contracted out for inspection ($millions) $10.8 $4.4 $14.3
Qualitative:
Contracts completed within 18 months (%) 100% 100% 98%
Maintenance crew working in County park.
Quantitative
Qualitative
Operating Budget Summary 130
Program Summaries -
Special Services
� Special Services (Continued)
Property Maintenance
√ Service Narrative
Property Maintenance is responsible for the ground maintenance of all County facilities and properties including
parks, pump station, retention basins, libraries, police facilities, and other County bases, including the Government
Center, Base “D” at Churchmans Road and the Conner Building. We are on schedule for a two (2) week mowing
schedule with approximately half performed in-house and the rest contracted to outside vendors. This division also
maintains the various athletic fields to provide safe play. Pavilions are cleaned daily to ensure customer satisfaction
while picnicking at our shelters. Play structures are inspected and all repairs made promptly to provide safe recreation for
the young members of our community. Complaints and service requests are investigated promptly. All unsafe
conditions including tree work are scheduled immediately. Tree work is completed in-house, supplemented with an
outside vendor.
√ Fiscal 2003 Major Service Level Accomplishments
• Updated park inventories in the Hansen System.
• Playgrounds inspected for safety and saved in the Hansen work order system.
• Upgraded and replaced playground equipment at Woodland Park, Delcastle, Breevort, Rutledge, Brookfield and
Pencader Village.
• Assumed operation at Delcastle Tennis Center.
• Resurfaced basketball courts at Bonsall Park
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Prioritize all tree work and remove dangerous trees in a timely manner (Policy VI-#3).
• Upgrade all old and unsafe playground equipment at
selected sites (Policy VI-#3).
• Remodel and enlarge the warehouse at Special Services
Complex (Policy VI-#1).
• Assure safe play by renovating athletic fields yearly (Policy
VI-#3)
• Improve water quality and overall appearance of Beck’s
Pond with cooperation of the State of Delaware (Policy
VI-#3).
• Upgrade Delcastle Tennis Courts (Policy VI-#3).
• Upgrade playground equipment at Penn Acres and construct
new playgrounds at Pencader and Brookfield Parks (Policy
VI-#3).
Upgrade Delcastle Tennis Courts.
Operating Budget Summary 131
Program Summaries -
Special Services
� Special Services (Continued)
Property Maintenance (Continued)
√ Budget Highlights
The FY 2004 operating budget for the Property Maintenance section is $7,193,981. This budget increased $461,365
over the FY 2003 allocation, and is due to negotiated salary increases and an increase in contractual services costs. There
is a decrease in the equipment budget.
√ Expenditure & Position Summary
Inventory of particular items maintained by the Property Maintenance unit are listed below:
117 full and half basketball courts 94 bleacher units
63 tennis courts 97 softball, little league and baseball fields
185 big toy-type play equipment units 8 maintenance bases
35 foot bridges 152 pump stations
40 soccer fields 3 treatment plants
6 football fields 2 field hockey/lacrosse fields
2002
Actual
2003
Estimated
2004
Budget
Expenditure $4,769,162 $6,756,917 $7,193,981
Full-Time Positions 68 91 90
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Acres maintained 6,795 7,593 7,700
Parks maintained 244 246 248
Maintenance cost per park acre $700 $832 $871
Acres per County maintenance employee 78 85 87
Park acres contracted out 680 700 715
Quantitative
Operating Budget Summary 132
Program Summaries -
Special Services
� Special Services (Continued)
Wastewater Services
√ Service Narrative
Operates, maintains and repairs the New Castle County sewage collection and transmission systems, sewage
treatment plants, county-owned storm drainage infrastructure and stormwater management facilities. The Construction
Support Section within this Division also provides equipment, equipment operators, tradesmen and labor to support
construction, specialized maintenance operations, moving support and snow removal at all County facilities.
√ Fiscal 2003 Major Service Level Accomplishments
• Cleaned approximately 545 miles of sanitary sewers located in 285 subdivisions and off-road areas using
in-house equipment operators and equipment.
• Completed 40 sanitary sewer repairs including 16 emergencies and 15 high priority utilizing Environmental
Operations personnel and equipment.
• Negotiated a new sewer treatment contract with the City of Wilmington.
• Completed major rehabilitation at four aging pump stations to improve reliability and/or increase capacity of the
stations -- Glasgow Pines, Delaware City, Townsend and Carr Road.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Reduce the number of main line sewer blockages and subsequent back-ups and flooding of residences and
structures by scheduled preventive cleaning of the sanitary sewer collection system (Policy V-#2).
• Assist the division in the planning and design of the Southern New Castle County Sewer System (Policy V-#2).
• Respond to and remove all main sewer blockages within four hours of call, day or night, to minimize damage and
inconvenience to the customer (Policy V-#2).
• Manage increased operation and pumping at the Army Creek Landfill site and coordinate additional testing and
analysis of the recovery wellfield and treatment plant effluent (Policy V-#2).
• Assist the division in the rehab of the Brandywine Hundred area sewer system.
Performance Measures 2002 2003 2004Actual Estimated Projected
Quantitative:
Miles of sewer line maintained 1,550 1,575 1,600
Pump stations in operation 149 152 155
Number of stormwater management basins inspected 500 500 500
Number of new sanitary sewer service accounts 1,866 1,794 2,393
Feet of new sanitary sewer collection line 250,000 250,000 250,000
Qualitative:
Number of sewer service calls/percent resolved
within 24 hours
2,000/
99%
2,000/
99%
2,000/
99%
Quantitative
Qualitative
Operating Budget Summary 133
Program Summaries -
Special Services
� Special Services (Continued)
Wastewater Services (Continued)
√ Budget Highlights
Wastewater service is budgeted and accounted for in an enterprise fund, the Sewer Fund, wherein the total cost of
services are financed primarily by user charges and fees. The FY 2004 operating budget for the Sewer Fund includes
direct costs of Special Services Wastewater Expenditures ($39,140,384), Land Use Erosion and Sediment ($342,852),
Debt Service ($7,444,965) and Other ($60,000). These direct costs of $46,988,201 plus indirect costs provide a
$55,238,750 budget to support and provide comprehensive wastewater services to our 111,000+ customers. The FY
2004 funding allocation for Special Services Wastewater Expenditures are presented below:
√ Expenditure & Position Summary
Column 1
New Castle CountySpecial Services Wastewater Expenditures
Fiscal Year 2004
Environmental Compliance
47.1%
Environmental
Operations
5.1%
Environmental
Operations
5.1%
Construction Support
15.9%Plant Operations
16.9%
Sewer Maintenance
15.0%
2002
Actual
2003
Estimated
2004
Budget
Wastewater Expenditure $34,155,646 $35,461,187 $39,140,384
Wastewater Full-Time Positions 204.0 202 203.0
Total Sewer Fund Expenditures $49,207,090 $50,415,556 $55,238,750
Total Sewer Fund Full-Time Positions 208.5 206.5 207.5
Operating Budget Summary 135
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USEAdministration
Assessment
Planning
Licensing
Code Enforcement
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
YouAreHere
Operating Budget Summary 137
Program Summaries -
Land Use
� Land Use
The purpose/mission of the Land Use Department is “to enhance the quality of life” for New Castle County residents
through short and long-range comprehensive land use planning. This organization is committed to providing these
services to its customers in a prompt, courteous and complete manner. We are also committed to integrating proven land
development practices, technology, and good management initiatives to achieve our mission.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Department Expenditure $11,337,882 $12,105,135 $13,906,740
Department Full-Time Positions 171 175 175
Licensing
Code Enforcement
Administration
Assessment
Planning
Allocation of Land Use Dollars
$3,458,358 - 25%$3,458,358 - 25%$3,458,358 - 25%
$3,209,074 - 23% $2,126,546 - 15%
$1,916,707 - 14%
$3,196,055 - 23%
$13,906,740$13,906,740
Community Governing/
$13,906,740
Community Governing/
DEPARTMENT OF
LAND USE
175 Authorized Positions
Assessment
27.0 Authorized
Positions
Administration
40.5 Authorized
Positions
Planning
20.0 Authorized
Positions
Licensing
40.5 Authorized
Positions
Community
Governing
47.0 Authorized
Positions
Operating Budget Summary 138
Administration
√ Service Narrative
The primary responsibility of this division is to provide the overall management of all the divisions within the
Department. Those divisions include Assessment, Planning, Licensing, Code Enforcement and Community Gov-
erning.
√ Fiscal 2003 Major Service Level Accomplishments
• Fully implemented the provisions of the Greater Notification Ordinance.
• Launched a direct e-Government initiative.
• Initiated a limited on-line permitting process.
• Worked with Council, industry and the community in developing “Environment First” regulations.
• Participated in the Governor’s Livable Delaware committees, advocating for the interests of New Castle
County’s residents.
• Developed the Umbrella Civic Group Grant Program.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Provide professional standards, case tracking and related customer services, incorporating Internet and GIS
technologies by June 30, 2004 (Policy III-#1, #5, #13).
• Investigate ways to increase utilization of the Web Site to improve customer services by June 30, 2004 (Policy
III-#13).
• Finalize and incorporate recommendations of e-government initiatives by June 30, 2004 (Policy III-#13).
• Provide staff training on leadership and customer service training (Policy VII-#1).
• Improve and expand policy and procedures as needed within the Land Use Department so as to improve
customer service (Policy VII-#1).
• Participate in the Governor’s “Livable Delaware” Committee (Policy III-#9).
√Budget Highlights
The Fiscal 2004 allocation for this division is $3,209,074 which is a $315,202 or 10.9% increase over FY 2003. The
budget increases are primarily for personal service cost adjustments ($303,662) and an increase in contractual services
($16,400). The budget reflects an increase of three positions due to transfers within the department.
Program Summaries -
Land Use
Performance Measures 2002 2003 2004Actual Estimated Projected
Quantitative:
Number of “walk-in” customers 27,852 28,000 28,000
Number of customer phone calls 118,385 120,000 125,000
Number of public notifications 31,614 32,000 34,000
Quantitative
Operating Budget Summary 139
Program Summaries -
Land Use
� Land Use (Continued)
Administration (Continued)
√ Expenditure & Position Summary
Planning
√ Service Narrative
The primary responsibility of the Planning Division is to develop and implement a long-range comprehensive plan
ensuring the proper growth and development of New Castle County. This is done by review of land development
applications for compliance with the UDC, provide staff support to the various boards and prepare and implement the
Comprehensive Development Plan. This comprehensive land use process is designed to promote the public interest by
addressing the environmental, housing, historic preservation, infrastructure, public facility and economic and business
development needs of New Castle County while ensuring compatibility between existing and future land uses.
In addition to this broad objective, the Division is responsible for the following:
- Maintaining and updating demographic (population and employment) information for New Castle County.
- Administration of the Historic Preservation Program.
- Participation in the development of WILMAPCO’s (metropolitan planning organization) long-range transportation
plan and 3-year transportation improvement program.
- Preparation of special studies.
√ Fiscal 2003 Major Service Level Accomplishments
• Prepared six text updates to the Unified Development Code, all of which were adopted.
• Participated in State and regional transportation studies in conjunction with WILMAPCO and DelDOT.
• Drafted Historic Preservation procedural and Tax Exemption Code amendments.
• Maintained and updated demographics (population and employment).
• Continued to develop and implement community master plans and to assist communities in planning and
redevelopment through the Community Planning initiative.
• Drafted the Farmland Preservation Program.
• Reviewed and responded to municipal annexation and comprehensive plan revisions.
• Completed a study of proposed ordinance requiring traffic impact studies for minor plans.
2002
Actual
2003
Estimated
2004
Budget
Expenditure $3,072,369 $2,864,789 $3,209,074
Full-Time Positions 39.5 37.5 40.5
Operating Budget Summary 140
Program Summaries -
Land Use
� Land Use (Continued)
Planning (Continued)
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Quantify value of UDC plans with improved data-tracking, including resources and landscaping (Policy III-#4).
• Integrate and implement Environment First legislation, when adopted (Policy III-#1).
• Maintain and update demographic information about New Castle County (Policy III-#1).
• Develop and implement community Master Plans funded by Umbrella Civic Group grants, as well as providing
assistance to communities in planning and redevelopment initiatives (Policy III-#12).
• Participate in the development of WILMAPCO’s long-range transportation plan and three-year transportation
improvement program (Policy III-#9).
• Revise the Comprehensive Development Plan and zoning maps as needed to advance goals for sustainable and
sensible development (Policy III-#2).
• Advance participation in the Historic Preservation Program.
√ Budget Highlights
The Fiscal 2004 budget is $2,126,546 which is $172,570 or 8.8% over the Fiscal 2003 allocation. Increases are in
personal service costs related to negotiated salary increases ($145,028) and contractual services due to normal
inflationary adjustments ($29,492). There is a decrease in training and civic affairs ($1,950).
√ Expenditure & Position Summary
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Number of Board of Adjustment applications processed 291 300 310
Land Use plans submitted and reviewed 278 280 280
Number of text updates to the Code adopted 6 10 8
Redevelopment plans received 5 8 10
Number of plans unsettled 20 2 2
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,760,448 $1,911,416 $2,126,546
Full-Time Positions 20 20 20
Quantitative
Operating Budget Summary 141
Program Summaries -
Land Use
� Land Use (Continued)
Assessment
√ Service Narrative
The Assessment Division is responsible for the maintenance of the assessment rolls which serve as the tax base within
New Castle County. The information is used as the tax base for other governmental agencies and school districts within
the County for revenue purposes. The Division also administers exemption or abatement programs such as senior citizen
property tax exemptions, senior citizen school tax credits, farmland assessment programs and sewer lateral
reimbursements.
√ Fiscal 2003 Major Service Level Accomplishments
• Added $428 million of property value to the tax rolls. Total assessment has increased to $21.6 billion, $16.2
billion of which is taxable.
• Decreased reproduction costs by $10,000 via digital map subscriptions.
• Partnered with the Police Department to enhance address/911 database.
• Reviewed over 3,000 record plans to determine the amount of approved commercial building square footage in
existence and the amount approved commercial footage that is not yet constructed.
• Recorded occupancy codes for all properties.
• Scanned all unrecorded plans on file.
• Coordinated all municipal zoning lines and districts, excepting Middletown.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
• Reassess all properties with a change/improvement that affects the property value (Policy III-#6).
• Achieve appraisal certification for all assessors (Policy III-#6).
• Enhance digital maps by adding building footprints (Policy III-#13).
• Integrate data collection functions between the Assessment Division and the Licensing Division to eliminate
duplicate efforts (Policy III-#13).
• Develop better case tracking through centralization of Land Use database management responsibilities (Policy
VII-#13).
• Maintain professional appraisal standards in accordance with national and regional organizations (Policy VII -
#9).
142 Operating Budget Summary
Program Summaries -
Land Use
� Land Use (Continued)
Assessment (Continued)
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Assessed value of taxable real property on July 1 (billions) $16.0 $16.2 $16.5
Real property parcels 190,400 191,400 193,400
Assessments performed 10,752 10,750 10,750
Exemption applications processed 2,068 2,100 2,100
Service tax credits approved 1,318 1,400 1,480
Qualitative:
Percentage of assessment appeals sustained by
New Castle County
98% 98% 98%
√ Budget Highlights
Assessment’s operating budget for Fiscal 2004 is $1,916,707. This budget represents an increase of $19,643 or 1.0%
over the FY 2003 authorization. Increases are in contractual services due to normal inflationary adjustments ($16,950)
and personal service costs related to negotiated salary increases ($7,893). There are decreases in various line items
($5,200). The budget reflects a decrease of three positions due to transfers within the department.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $1,625,979 $1,874,611 $1,916,707
Full-Time Positions 29 30 27
Quantitative
Qualitative
Operating Budget Summary 143
Program Summaries -
Land Use
� Land Use (Continued)
Licensing
√ Service Narrative
This Division is responsible for the administration and enforcement of the building, plumbing and mechanical codes.
Registrations (i.e., trade licenses) are issued to homebuilders, general and mechanical contractors, auctioneers and sewer
and drain cleaners. The Licensing Division also oversees the implementation of the Homeowners Warranty Program for
new home construction. The Division is the delegated agency by DNREC for erosion and sediment control. This is
achieved through engineering input during the land development process and by the review of construction plans for
sediment and stormwater and inspections. The Engineering Section of Licensing also reviews land development plans,
focusing on water resource protection areas, flood plains, steep slope areas and other environmental areas, as well as
groundwater-monitoring reports. The Division is responsible for the issuance of building permits and the inspection of
buildings and sites under construction.
√ Fiscal 2003 Major Service Level Accomplishments
• Decreased permit issue time for walk-in customers by 48%.
• Reduced duration of complaints being “open” from an average of 251 days to 64 days.
• Initiated pilot laptops in the field for Inspection staff to decrease the amount of time spent in the office and
increase time spent in the field.
• Reviewed the recently adopted existing Building Code for conflicts and relevancies to New Castle County.
• Focused on the development of professional standards for the building industry, including the contractor
violation process, complaint resolution and application of “clean hands.”
• Increased the closing-out of expired permits.
• Resolved 470 inspections complaints.
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
• Provide building inspections within 24 hours, and examine some same-day service via computer technology
(Policy III-#8).
• Improve data collection, display and management reports (Policy III-#13).
• Improve complaint resolution; reduce open time to less than 30 days average (Policy III-#13).
• Reduce average customer wait time from 75 minutes to 60 minutes (Policy III-#13).
• Improve “ISO” rating from 8 of 10 to 5 of 10 (Policy III-#13).
• Establish written procedures with the Special Services Department to address bonding requirements for land
development and sewer agreements (Policy III - #1).
144 Operating Budget Summary
Program Summaries -
Land Use
� Land Use (Continued)
Licensing (Continued)
√ Budget Highlights
Licensing’s operating budget for Fiscal 2004 is $3,196,055. The FY 2004 budget represents an increase of $22,069 or
0.7% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary increases
($13,655) and contractual services due to normal inflationary adjustments ($13,044). There are decreases in various
other line items ($4,630).
√ Expenditure & Position Summary
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Building permit revenues (millions) $3.2 $3.0 $3.0
Plumbing permit revenues (millions) $0.5 $0.5 $0.5
Business Licenses (millions) $0.3 $0.3 $0.3
Number of permits issued 14,975 15,000 15,100
Certificates of Occupancy issued 4,504 4,500 4,500
Inspections performed 47,933 48,000 48,000
2002
Actual
2003
Estimated
2004
Budget
Expenditure - General $2,274,480 $2,560,859 $2,853,203
Expenditure - Sewer $309,817 265,764 $342,852
Full-Time Positions 39.5 40.5 40.5
Quantitative
Licensing Division Staff.
Operating Budget Summary 145
� Land Use (Continued)
Community Governing/Code Enforcement
√ Service Narrative
The Division of Community Governing consists of three groups: Customer Information and Assistance (CIA), Code
Enforcement and Community Governing. All three areas have daily interaction with the public, both in person and over
the telephone. CIA is a call center that provides the general public one easy way to call New Castle County and get the
assistance they need. The CIA staff also works in team units with Code Officers to provide efficient case management.
Code Enforcement investigates and enforces New Castle County Codes. The enforcement of New Castle County Codes
helps to preserve the health, safety and quality of life to our community residents. The Office of Community governing
assists the community groups by attending their meetings and working as a liaison between the residents and the
government.
√ Fiscal 2003 Major Service Level Accomplishments
• Conducted Maintenance Corporation training session in September.
• Instituted Maintenance Corporation pre-turnover meetings for communities.
• Initiated the Maintenance Corporation Partnership initiative, registering 17 communities in the first year.
• Code Enforcement conducted four community sweeps, resulting in 195 violations.
• Coordinated efforts of Customer Information and Assistance, Community Governing and Community
Planning to proactively address complaints.
• Handled a variety of complaints, the top five of which are: high weeds and grass (1,201), trash and debris
(1,161), unregistered/inoperable vehicles (824), building maintenance (821) and parking on the grass (549).
√ Fiscal 2004 Major Service Level Goals
The following are significant service level goals which will be achieved with the 2004 budget allowance:
• Institute a form of safety communications for the Code Officers (Policy VII-#1).
• Standardize Code Enforcement training criteria. (Policy VII-#1).
• Develop a special “hot case” team to convene for difficult and urgent code enforcement issues.
• Enroll additional maintenance corporations in the Partnership Initiative with an objective of meeting or
exceeding 25 communities (Policy I-#1).
• Conduct the 2
nd
Partnership Initiative seminar (Policy I-#2).
• Conduct a civic association information-sharing seminar (Policy I-#1).
• Cross-train all Customer Information and Assistance and Community Governing staff (Policy VII-#1).
• Establish a more effective customer tracking initiative at the Government Center front desk (Policy III-#13).
• Establish an improved recordation method for violation and extension letters (Policy III-#13).
Program Summaries -
Land Use
Operating Budget Summary 146
Program Summaries -
Land Use
� Land Use (Continued)
Community Governing/Code Enforcement (Continued)
√ Budget Highlights
The Community Governing/Code Enforcement operating budget allocation is $3,458,358. The FY 2004 budget
represents a decrease of $43,193 or 1.2% under the FY 2003 authorization. The decreases are in training and civic
affairs ($15,250), materials and supplies ($11,650), personal service costs ($9,552), contingencies ($5,000) and
communications and utilities ($2,850). There is an increase in contractual services ($1,109). In addition to the above
changes, $250,000 to support the Community Planning Grant Program was moved from grants and fixed charges to
contractual services.
√ Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $2,294,789 $2,627,696 $3,458,358
Full-Time Positions 43 47 47
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Calls Received by CIA 43,455 45,000 45,000
Community meetings attended 509 550 575
Code Enforcement cases assigned 6,356 6,350 6,350
Qualitative:
Percent of Resolved Cases - Code Enforcement 97% 97% 99%
Quantitative
Qualitative
Community Governing Staff.
Operating Budget Summary 101
FY 2004 DEPARTMENTAL HIGHLIGHTS
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USEAdministration
Assessment
Planning
Licensing
Code Enforcement
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
FY 2004 DEPARTMENTAL HIGHLIGHTS
YouAreHere
Operating Budget Summary 149
Program Summaries -
Community Services
� Community Services
The Department of Community Services encompasses resource services to the community through the planned
provisions of Libraries, Senior Services, Sports & Athletics, Recreation, Community Development & Housing,
Rockwood Mansion Park and Cultural Events Partnerships. The mission of this Department to meet social and cultural
needs, while developing a plan of service that broadens its provisions and affords an overall community well-being.
The Department, in addition to the operating dollars of $15.0 million, will utilize nearly $21.4 million of grant-in-aid
funding primarily from Federal, State and private sources.
� Expenditure & Position Summary
Allocation of Community Services Operating Dollars
$14,956,739
$$$$$$
$1,861,106 - 12%
$3,150,451 - 21%
$84,296 - 1%$9,860,886 - 66%
*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million*Grant funding approximates $19.0 million
LibrariesLibrariesLibrariesLibrariesLibraries
Community ResourcesCommunity ResourcesCommunity ResourcesCommunity Resources
Community Dev. & Hsg.*
Administration
2002
Actual
2003
Estimated
2004
Budget
Department Expenditure $11,898,521 $13,136,710 $14,956,739
Full-Time Positions 145 150 152
Administration
16 Authorized Positions
Community Resources
25 Authorized Positions
Libraries
74 Authorized Positions
Comm. Development & Hsg.
37 Authorized Positions
DEPARTMENT OF
COMMUNITY SERVICES
152 Authorized Positions
Operating Budget Summary 150
Program Summaries -
Community Services
� Community Services (Continued)
Administration
� Service Narrative
The Community Services Division manages and directs the provision of information, recreation, cultural, nutrition
and housing services to County residents of all ages through the operation of libraries, senior centers, Rockwood
Mansion Park and by administration of various federal and state grants.
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the Fiscal Year 2004 budget allowance:
· Promote increased use of department programs and use of department services through outreach to civic
associations, other community groups, and through publication of a departmental service brochure (Policy IV-#4).
· Acquire grant funding to enrich and enhance cultural arts programming at various venues: arts studio, libraries, adult
activity centers, etc. (Policy IV-#4).
� Budget Highlights
The budget for Fiscal Year 2004 is $1,861,106. The FY 2004 budget represents a decrease of $176,381 or 8.7% under
the FY 2003 allocation. The decrease is in contractual services associated with the reallocation of program funds to other
sections within the department ($190,843). There is an increase in personal service costs related to negotiated salary
increases ($19,382). The budget reflects a decrease of one position due to a transfer within the department.
� Expenditure & Position Summary
2002Actual
2003Estimated
2004Budget
Expenditure $1,874,165 $1,877,273 $1,861,106
Full-Time Positions 16 17 16
151 Operating Budget Summary
Program Summaries -
Community Services
� Community Services (Continued)
Community Resources
� Service Narrative
Community Resources provides recreational and educational programming; sports leagues, camps and athletic
instruction; center activities, medical transportation services and nutrition programs for seniors; and administers the
programs at Rockwood Mansion Park.
� Fiscal 2003 Major Service Level Accomplishments
· Design of the new Rockwood storage building and visitors’ center.
· Doubled participation in the Fall Sleepovers at Rockwood Mansion and Carousel Parks.
· Attracted a record 65,000 attendees to the annual Ice Cream Festival and over 300 owners and their faithful
companions to the Rover Romp held at Rockwood Mansion Park.
· Collaborated with AM1290 to present the Platinum Picnic (formerly the Old Timers’ Picnic), resulting in an
enlarged venue and enriched program for this traditional event.
· Privatized the operation of the C & D Senior Center.
� Fiscal 2004 Major Service Level Goals
· Expand and enrich program offerings at the Rockwood Mansion (Policy
IV-#4).
· Initiate the programming at the new Adult Activity Center at Garfield PAL
(Policy I-#8).
· Increase adult program offerings at Hockessin PAL (Policy IV-#4).
· Expand inter-active use of the New Castle County Website
to allow participants access to game schedules, standings,
memorandums and other league information (Policy
IV-#4).
· Begin program planning for the Rockwood Visitors’
Center (Policy IV-#4).
Operating Budget Summary 152
Program Summaries -
Community Services
� Community Services (Continued)
Community Resources (Continued)
� Budget Highlights
Community Resources’ Fiscal Year 2004 operating budget is $3,150,451. The FY 2004 budget represents a decrease
of $344,208 or 9.8% under the FY 2003 allocation. Decreases are in grants and fixed charges due to completion of a
three year funding program to the Grand Opera House ($550,000) and various other line items ($31,255). There are
increases in contractual services related to the transfer of program funds from other sections wihin the department
($216,252) and personal services related to negotiated salary increases ($20,795).
� Expenditure & Position Summary
2002Actual
2003Estimated
2004Budget
Expenditure $2,368,379 $2,955,743 $3,150,451
Full-Time Positions 28 25 25
Sleep Under the Stars Campout
at Carousel Farms.
Approximately 75,000 attended the
2003 Rockwood Ice Cream Festival.
Performance Measures 2002Actual
2003Estimated
2004Projected
Quantitative:
Number of WHEELS volunteer hours 1,130 1,250 1,250
Number of medical transportation trips 6,033 3,190 4,000
Number of meals served per year 97,780 96,700 97,000
Countywide special events 11 13 14
Adult activity center participants 22,800 16,700 25,000
Ice Cream Festival attendance 65,000 68,000 70,000
Quantitative
Operating Budget Summary 153
Program Summaries -
Community Services
� Community Services (Continued)
Libraries
� Service Narrative
The division provides library information and circulation services and other community services activities from 15
library facilities. The libraries are linked electronically to provide accessible information and educational materials for
all County citizens. The library system serves as a community asset by meeting the need for popular materials,
introducing children to the excitement of books and reading and providing access to the world of information.
� Fiscal 2003 Major Service Level Accomplishments
· Expanded and renovated Newark Library and opened the new Brandywine Hundred Branch Library to the public
which include the first two library cafes in the State of Delaware.
· Library system technology was upgraded to the latest generation of cataloging software. All hardware in the libraries
(PC’s, monitor, etc.) was replaced with equipment having the capacity to run the new software.
· Initiated planning for the new Woodlawn Library at the former Delaware Motor Vehicle site on Bancroft Parkway.
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget:
· Construct the new Woodlawn Library (Policy I-#4).
· Determine the conceptual plans and designs for the expansion and renovation of the Hockessin and Kirkwood
Highway Library buildings. (Policy I-#4).
· Update and strengthen library collections and formats that have the greatest user demand (Policy I-#4).
· Develop regional library services, e.g. centralized planning for services and collections, through a team approach to
library management and planning (Policy I-#4).
Performance Measures 2002Actual
2003Estimated
2004Projected
Quantitative:
Average number of items checked out per
week/percent change
66,379
7.0%
60,950*
(-8.0%)
69,000
13.0%
Total allocated dollars per resident $19.28 $23.76 $38.34
Visits annually/
percent change
1,854,461/
4.0%
1,442,510/
(-22.0%)
1,928,000/
33.0%
Quantitative
*FY2003 reflects closing of Newark Library (six months) and
Concord Pike Library (two months).
Operating Budget Summary 154
� Community Services (Continued)
Libraries (Continued)
� Budget Highlights
Libraries’ operating budget is $9,860,886. The FY 2004 budget represents an increase of $1,316,892 or 15.4% over
the FY 2003 authorization. Personal service costs increases ($365,779) relate to negotiated salary increases and two
additional positions (Librarian II and Library Assistant). Contractual services increase is as a result of technological
enhancements ($338,483) and the operation of two cafes ($90,000). Included in materials and supplies is a 3% increase
for book purchases and an additional $75,000 for the Technical Services book budget.
The contribution to the Contractual Libraries increased by $373,988 or 16.6% for a total of $2,621,477.
The following reflects the Fiscal 2004 operating budget funding for each library and for all seven contractual libraries:
Program Summaries -
Community Services
Technical Services $1,023,427
Concord Pike 1,497,015
Kirkwood Highway 843,399
Newark 1,124,754
Claymont 373,611
Hockessin 811,806
Elsmere 325,887
Appoquinimink 279,848
Bear 900,534
Woodlawn** 59,128
Corbit-Calloway* 158,764
Delaware City* 161,330
New Castle* 388,615
Wilmington Institute and Three Branches* 1,912,768
Total Operating Budget $9,860,886
*Represents contractual libraries.
**Replaces Woodlawn Branch in FY 2005.
155 Operating Budget Summary
New Castle County Public Libraries
Appropriations - 2004
Pays for staff salaries
and benefits
Buys new books, magazines,
videos, CDs and other library
materials
Facility expenses: utilities,
rental, etc.
Provides for general
operating expenses, oper-
ational support, supplies,
staff training, replacement of
furniture/equipment,
programming, printing,
postage, etc.
Capital facility renovation
and expansion.
Pays for staff salaries
and benefits
Buys new books, magazines,
videos, CDs and other library
materials
Facility expenses: utilities,
rental, etc.
Provides for general
operating expenses, oper-
ational support, supplies,
staff training, replacement of
furniture/equipment,
programming, printing,
postage, etc.
Capital facility renovation
and expansion.
Pays for staff salaries
and benefits
Buys new books, magazines,
videos, CDs and other library
materials
Facility expenses: utilities,
rental, etc.
Provides for general
operating expenses, oper-
ational support, supplies,
staff training, replacement of
furniture/equipment,
programming, printing,
postage, etc.
Capital facility renovation
and expansion.
Program Summaries -
Community Services
� Community Services (Continued)
Libraries (Continued)
Total New Castle County funding (including building maintenance and support) for Fiscal Year 2004 breaks down to
$38.34 for each resident of New Castle County as shown in the chart below:
� Expenditure & Position Summary
2002Actual
2003Estimated
2004Budget
Expenditure $7,423,391 $8,271,120 $9,860,886
Full-Time Positions 64 72 74
$2.06
$1.60
$8.30
$13.28
$13.10
Operating Budget Summary 156
� Community Services (Continued)
Community Development & Housing
� Service Narrative
Community Development and Housing (CD&H) has the responsibility of managing and administering federal
housing and community development programs for low and moderate income residents of New Castle County. Working
with the other divisions within the Community Services Department, we are seeking to promote greater efficiency,
cooperation, coordination and expansion in the provision of these services to our residents.
� Fiscal 2003 Major Service Level Accomplishments
· Increased utilization of Federal allotted vouchers to 97% of capacity in the Housing Choice Voucher Program.
· Assisted the transition of over 60 families in Greenfield Manor Apartments from privately administered assistance to
the housing choice voucher program administered by the County.
· Received approval from HUD for the implementation of a new Section 8 Homeownership program; and increased its
landlord base by over 140 new landlords.
· Provided 208 families with funds for the purchase of their first home.
· Thirty-eight social service agencies and local governments received $1.5 million in HUD funding for providing
public service assistance to low and moderate income families throughout New Castle County.
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowances from Federal
funds:
· Ensure quick and accurate response to client needs who are in the Section 8 Program (Policy I-#4, #7).
· Obtain 100% utilization of HUD authorized funding (Policy I-#4, #7).
· Monitor quality assurance measures in the low to moderate income loan and Section 8 programs (Policy I-#4, #7).
· Develop and monitor quality assurance measures in the CDBG public service program(Policy I-#4, #7).
Performance Measures 2002Actual
2003Estimated
2004Projected
Quantitative:
Number of units rehabbed (CDBG) 81 82 83
Number of first-time home buyers
assisted by down payments
134 136 138
Number of audit findings 0 0 0
Qualitative:
Section 8 occupancy rate 95% 97% 98%
Program Summaries -
Community Services
Qualitative
Quantitative
157 Operating Budget Summary
� Community Services (Continued)
Community Development & Housing (Continued)
� Budget Highlights
The program uses and sources for Fiscal Year 2004 are presented below. Community Development and Housing’s
Fiscal 2004 budget will be funded primarily from grants. This budget reflects a reduction of one grant funded position.
� Anticipated Uses of Funds
� Block Grant/Emergency Shelter Grant $3,915,000
FY 2004 Programs
Adm./Program Dev. & Planning $676,800
Housing Rehabilitation Operations 328,390
Housing Rehabilitation Loans & Grants 630,000
Grant to Cooperating Communities 395,000
Senior Rehab 176,767
Emergency Repairs 262,198
PAL Adult Center Delivery Cost 81,340
Relocation 20,000
Neigh.Revitalization - Police & Facility 138,625
Down Payment or Settlement Delivery 292,958
Down Payment or Settlement Loans 400,000
Section 8 First Time Homebuyers DPS 50,000
Grants to Sub-Grantees and Emergency Shelters
Carelink $15,000
Catholic Charities 5,750
DCRAC 15,000
SODAT Carry over from FY 2003 20,000
Delaware Academy of Sciences 3,060
East Lawn Area 15,000
Edgemoor Community Center 30,000
HOND 55,000
Latin American Community 10,000
Latin American Community 11,000
Lutheran Community Services 10,000
Ministry of Caring - Child Care 28,000
M. L. King Center 10,000
Neighborhood House 20,000
Newark Senior Center 25,000
OA Herring Community Center 10,000
Police Athletic League Hockessin 16,787
Police Athletic League Prevention Coordinator 18,478
Police Athletic League Youth Academy 13,449
Project Restoration, Inc. 10,000
Rose Hill Community Center 6,398
YWCA NCC Helping Hearts 25,000
Homeward Bound 18,000
Ministry of Caring 18,000
Salvation Army 18,000
Sojourners 18,000
YWCA Home Life 18,000
Program Summaries -
Community Services
Operating Budget Summary 158
� Community Services (Continued)
Community Development & Housing (Continued)
� Revolving Down Payment Program $400,000
� State Housing Rehabilitation Grant $50,000
� HOME $1,403,089
� Section 8 Program $13,496,481
Salaries & Other Admin. Costs $1,239,198
Housing Assistance Payments 12,257,283
TOTAL GRANT/OPERATING USES $19,264,570
� Anticipated Sources of Funds
� Block Grant/Emergency Shelter Grant $3,915,000
� State Housing Rehabilitation Grant $50,000
� HOME $1,403,089
� Section 8 Program $13,496,481
� Revolving Down Payment Program $400,000
TOTAL GRANT/OPERATING SOURCES $19,264,570
Additional information detailing the various programs may be obtained from Community Development & Housing at
(302) 395-5600.
� Expenditure & Position Summary
Program SummariesCommunity Services
2002
Actual
2003
Estimated
2004
Budget
Operating Expenditure $232,586 $32,574 $84,296
Operating/Grant Expenditure $14,883,198 $16,491,938 $19,264,570
Full-Time Positions 37 37 37
Operating Budget Summary 159
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
Department of PolicePolice Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4
FY 2004 DEPARTMENTAL HIGHLIGHTS
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
YouAreHere
163 Operating Budget Summary
� Police
The Department of Police provides County police services, emergency medical services (EMS), emergency
communications center services (police, fire and EMS) and school crossing guard services (X-GDS). In addition, the
Department provides emergency preparedness and victim assistance programs. The Department anticipates over $1.3
million in grant-in-aid funding from Federal, State and private sources.
� Expenditure & Position Summary
2002
Actual
2003
Estimated
2004
Budget
Department Expenditure $52,467,457 $57,384,073 $62,307,972
Full-Time Positions 577 578 580
Program SummariesPolice
Emergency Services
X-GDS
Vol. Fire/Amb.
Police Services
Allocation of Police Dollars
$62,307,972
$3,152,686 - 5%$3,152,686 - 5%$3,152,686 - 5%
$3,908,360 - 6%
$40,371,116 - 65%
$14,625,810 - 23%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Grant to City of
Wilmington Fire Dept.
$250,000 - 1%
Police Administration
38 Authorized Positions
Police Operations
352 Authorized Positions
School Crossing Guards
5 Authorized Positions
Emergency Services
185 Authorized Positions
DEPARTMENT OFPOLICE
580 Authorized Positions
Operating Budget Summary 164
� Police (Continued)
Police - Administration
� Service Narrative
Police Administration provides the overall direction and supervision for the Department of Police. The overall goal is
to improve the quality of life throughout New Castle County by striving to provide a secure community environment
through the delivery of public safety services in an efficient manner.
Police Administration will continue to implement and enhance programs which place police in direct contact with the
citizens of New Castle County. In addition, Police Administration oversees the daily operations of the entire
Department, advancing the overall management through the use of measurable goals and objective evaluation and
providing direction and support through combining similar services and functions (i.e., fiscal, information systems,
human resources, supply, etc.).
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
· Provide overall management and support to all departmental functions; combine similar services for greater
efficiency and effectiveness, including fiscal operations, program and grant writing, planning, human resources,
information systems, etc. (Policy II).
· Maximize the use of police resources to better serve the County’s population through the use of patrol and special
units which will be deployed through extensive crime analysis (Policy II-#1&3).
· Provide a complete Community Policing
concept by responding to immediate needs
with a problem-solving approach in
communities with identifiable concerns
such as the Heroin Alert and S-L-A-M
Programs (Policy II-#1, #2, #3).
· Advocate the Victims’ Assistance Program
which aids victims of violent crime and
family abuse through interagency referrals
and counseling (Policy II-#4).
· Maintain national accreditation standards
of police services (Policy II).
· Expand the number of quality applicants
through aggressive recruiting efforts, including visits to area colleges and the Dover Air Force Base, and along with
the Office of Human Resources, concentrate on increasing the number of qualified minority applicants (Policy
IV-#3).
· Enhance police-community relationship through several programs such as the Citizens Police Academy, Youth
Police Academy and by allowing civic leaders to ride on patrol with an officer (Policy IV-#5).
Program SummariesPolice
Mounted Patrol at the City/
County Building in Wilmington.
165 Operating Budget Summary
Program Summaries -
Police
� Police (Continued)
Police - Administration (Continued)
� Budget Highlights
The Police Administration’s operating budget is $5,274,129 or 2.9% under the 2003 appropriations. The decrease
relates mainly to contractual services funding ($101,571) transferred to another division and personal service costs related
to the intradepartmental transfer of one position ($56,731).
� Expenditure & Position Summary
Police - Operations
� Service Narrative
Police Operations provides patrol and investigative services for the unincorporated areas of New Castle County. They
respond to the immediate needs of the communities with a problem-solving approach. This places our police in more direct
contact with the citizens as demonstrated by community policing substations, mounted, foot, motorcycle and bicycle
patrols. The New Castle County Police also provide police services to the Town of Middletown on a contractual basis.
� Fiscal 2003 Major Service Level
Accomplishments
· Graduation of the 16
th
Citizen Police Academy in February 2003.
· Graduated the 29
th
Police Academy in May 2003
· Provided bioterrorism training to all sworn personnel.
· Hosted training courses such as defensive tactics, bioterrorism,
interview and interrogation and abuse intervention.
2002
Actual
2003
Estimated
2004
Budget
Expenditure $5,924,411 $5,266,222 $5,274,129
Full-Time Positions 40 39 38
Bike Patrol.
166 Operating Budget Summary
Program Summaries -
Police
� Police (Continued)
Police - Operations (Continued)
� Fiscal 2004 Major Service Level Goals/Performance Measures
The following are significant service level goals which can be achieved with the 2004 budget allowance:
· Improve response efficiency to over 145,000 estimated calls for service (public safety) by fully staffing 346 sworn
police officer positions. Chart Number 1 depicts police officers’ calls for services for the calendar years
2000-2004.
· Increase DUI arrests by 10%, which should substantially help to decrease the number of alcohol related personal
injury accidents and fatalities by 15% (Policy II-#2, #3).
· Promote the Senior Roll Call Program and expand the concept to all of New Castle County. Utilize civilian
volunteers to help facilitate the program, and make the necessary callbacks to ensure that senior citizens are safe
(Policy I-#6).
· Decrease the number of repeat responses to domestic calls for service by 30% through the provision of additional
officer training, public meetings on the topic, continued strict enforcement, and the use of enhanced domestic
violence evidence-gathering technology (Policy II-#4).
· Promote automobile safety to teenage drivers through the utilization of the S-L-A-M Program (Students Learn
About Mortality) (Policy II-#2).
· Provide a clearance rate of 100% in traffic
related homicide investigations.
· Increase clearance rate for property crimes
such as burglaries and auto theft through
reassignment of police personnel.
· Increase clearance rate in all violent crimes
by using an Automated Fingerprint Informa-
tion System to assist with fast fingerprint
identification of criminals. Charts Number 2
and 3 show the clearance rate comparison
between the New Castle County Police
Department and the national average for
homicide and sexual assaults.
· Provide a school resource officer to
Middletown High School to perform work
as requested by the school district.
Officers/Calls for Services
2000 - 2004
��
�� �
2000 2001 2002 2003 200450
100
150
200
250
300
350
400Officers
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000Calls
Officers
Calls
�
[ ] Totals for 2003 and 2004 Are Projected
141,928 133,857 [145,000]
EST.
137,364
[346]329 329
344
EST.
[346]
[145,000]
Chart Number 1
Performance Measures/Accomplishments
Operating Budget Summary 167
Program Summaries -
Police
� Police (Continued)
Police - Operations (Continued)
� Fiscal 2004 Major Service Level Goals/Performance Measures (Continued)
· Ensure a safer community environment through proactive citizens' involvement in the Alban Park/Hidden Valley,
Kimberton, Duncan Road, Cambridge Apartments, Society Drive, Canby Park, Carousel Park, Powder Mill Square,
Garfield Park, Hockessin, Bear Library,
and Westover Hills areas by partnering with
individually assigned geographic officers
and community participants (Policy II-#1).
· Provide deterrent to crime and traffic
violations and reduce maintenance cost of
vehicles through use of the patrol take home
car program(Policy II-#l).
· Enhance readiness and safety to biological,
chemical and radiological responses by
providing related training, materials and
equipment (Policy II-#11).
· Assist communities to rid their
neighborhoods of drug problems by
increasing the number of narcotic related
arrests and utilization of Heroin Alert
Program (See Chart Number 4) (Policy
II-#7).
· Increase awareness in drug prevention
programs with primary focus on Ecstasy
and other “club drugs” (Policy II-#2).
· Improve report quality and decrease time
allotted to complaints through utilization
of mounted mobile data terminal (MDT).
· Increase the number of drug related
arrests through the use of Jump
Assignments (Policy II-#2).
· Reduce the number of repeat service
calls by utilizing the Crime View
Analysis Program and problem-oriented
policing initiatives.
New Castle County Police - National
Homicide Clearance Rate Percentage Comparison
2000 2001 2002 2003 20040
20
40
60
80
100
N.C.C.P.D.
National
66
75
[ ] Projected Total
[62] [60]
[88]88
62
[88]
75
62
2000 - 2004
Chart Number 2
Programs offered by
Community Services
Unit are:
�
�
�
�
�
�
�
�
�
�
�
�
�
�
Senior Roll Call
Heroin Alert
Ident-A-Kid
Reverse 911
Civic Association Meetings
Community Watch
Block Watch
Road Rage
Youth and the Law
Holiday Charities
PAL
Workplace Safety
Officer Friendly
Bicycle Safety
Performance Measures/Accomplishments
168 Operating Budget Summary
New Castle County Police -
Narcotic Drug Arrests For
Calendar Years 2000-2004
2000 2001 2002 2003 2004
0
200
400
600
800
1000
1200
[800]
[ ] Projected Total
[800]
1,175
1,021
803
Program Summaries -
Police
� Police (Continued)
Police - Operations (Continued)
� Budget Highlights
The Police Operations’ Fiscal 2004 operating budget
is $35,096,987. The FY 2004 budget represents an
increase of $2,226,721 or 6.8% over the FY 2003
authorization. Increases are in personal service costs
related to negotiated salary increases ($1,820,290),
contractual services for normal inflationary
adjustments ($286,031), contingency for emergency
planning ($100,000), and materials and supplies for
clothing and uniforms ($36,000). There is a decrease in
equipment ($19,600). The budget reflects an increase
of three positions (two new positions and one transfer
within the department).
In addition to County appropriations, funding from
grant agencies will provide over $0.9 million for
community policing, highway safety, police
education/safety, drug enforcement and community
stabilization activities.
� Expenditure & Position Summary
New Castle County Police -
National Sexual Assault Clearance Rate Comparison
2000 - 2004
2000 2001 2002 2003 2004
0
10
20
30
40
50
60
70
80
90
100
N.C.C.P.D.
National
56
[ ] Projected Total
[56]
66
[56]56
47
[93]93
71
[93]
Chart Number 3
Performance Measures/Accomplishments
2002
Actual
2003
Estimated
2004
Budget
Expenditure $29,660,763 $34,023,091 $35,096,987
Full-Time Positions 347 349 352
Performance Measures/Accomplishments
Chart Number 4
Operating Budget Summary 169
Program Summaries -
Police
� Police (Continued)
School Crossing Guards
� Service Narrative
Provide protection to primary and secondary school students throughout the County as determined by the school
districts (State controlled).
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
· Increase children's awareness of safe pedestrian and traffic protection through specialized education programs and
materials throughout Fiscal 2004 (Policy II-#9).
· Procure grant funding for bus, pedestrian and stranger safety programs (Policy II-#9).
· Participate in the summer Safety Town Program for area children (Policy II-#9).
� Budget Highlights
The School Crossing Guards' budget of $3,152,686 funds 290 part-time guards and five full-time staff (sworn and
civilian) to provide services for the various school districts (State). The budget includes the addition of five crossing
guards as requested by the various school districts. Funding is provided through a separately levied crossing guard tax
rate upon those properties in each school district.
� Expenditure & Position Summary
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Number of schools serviced 91 94 95
Number of stations guarded 270 276 282
2002
Actual
2003
Estimated
2004
Budget
Expenditure $2,544,887 $2,508,485 $3,152,686
Full-Time Positions 5 5 5
Crossing Guards 275 285 290
Quantitative
School District Guards
Colonial 34
Appoquinimink 40
Brandywine 60
Red Clay 72
Christina 71
Vo-Tech 5
Substitutes 8
TOTAL 290
170 Operating Budget Summary
Program Summaries -
Police
� Police (Continued)
Emergency Services
� Service Narrative
This budget unit consists of the Emergency Medical Services, Emergency Communications and Emergency
Preparedness functions within the department.
The Emergency Medical Service has a fundamental mission to deliver out-of-hospital advanced life support
paramedic services throughout New Castle County on a 24-hour per day, 7-day-a-week basis. Emergency Medical
Services paramedics provide essential health care services which have a significant impact on the quality of life available
to the residents and visitors of the County.
The Emergency Communications function represents the access point for all police, fire and emergency medical
services via the universal “9-1-1” emergency telephone number. Emergency Communications personnel provided
24-hour per day, 7-day-a-week services and processed over 527,000 calls in the communications facility last fiscal year.
The Office of Emergency Preparedness has responsibility for development and planning of programs that prepare for,
respond to and recover from, natural and technological disasters that could affect New Castle County. This office is also
responsible for coordination of activities with Federal, State, local government and private industrial facilities.
� Fiscal 2003 Major Service Level Accomplishments
· Attained accreditation through the Commission on
Accreditation of Ambulance Services (CAAS) in
October 2002, the 74
th
center to be accredited
world-wide.
· Started second paramedic class in April 2003.
· Revised New Castle County Threat Management
Incident Plan.
· Crime View Mapping System provided more reliable
crime statistics to effectively deploy police resources.
· Improved access to DELJIS NCIC and NLETS to
provide reliable and quicker feedback.
· Formed a partnership with the Senior Corps, a
volunteer group comprised of members from Retired
and Senior Volunteers, Foster Grandparents, and
Senior Companion Organizations to assist in
providing a training course on preparing families for
emergencies.
Operating Budget Summary 171
Program Summaries -
Police
� Police (Continued)
Emergency Services (Continued)
� Fiscal 2004 Major Service Level Goals
The following are significant service level goals which can be achieved with the 2004 budget allowance:
· Maintain accreditation through the Commission on Accreditation of Ambulance Service (CAAS) for New Castle
County paramedic service (Policy II-#6).
· Complete the “dual fleet” configuration for the paramedic service by equipping the spare vehicles for emergency
response (Policy II-#6).
· Maintain the high level of customer satisfaction in the paramedic service to verify that service delivery is being
provided in a manner consistent with the expectations of the public (Policy II-#6).
· Actively recruit applicants to fill all authorized vacant positions within the Emergency Services Section by working
with the Human Resources Office (Policy II-#6).
· Integrate the nine (9) paramedic candidates recently graduated from the Delaware Technical and Community
College Paramedic Technology Program into the field operations of the Emergency Medical Services Section
(Policy II-#6).
· Plan and program efforts for and mitigate natural, biological, or chemical disasters that could affect New Castle
County (Policy II-#11).
0
10,000
20,000
30,000
40,000
2000 2001 2002 2003 2004
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
Paramedics
a a ed cs
EMS Annual Paramedic Responses
Fiscal Year 2000 - 2004
28,060 29,25529,25527,473
{32,253}{30,717}
{32,253}{32,253}
{ } Represents estimated responses.
172 Operating Budget Summary
Program Summaries -
Police
� Police (Continued)
Emergency Services (Continued)
� Budget Highlights
The Emergency Services FY 2004 budget is $14,625,810. The FY 2004 budget represents an increase of $609,685 or
4.4% over the FY 2003 authorization. Increases are in personal service costs related to negotiated salary increases
($578,002) and contractual services due to normal inflationary adjustments ($78,633). Decreases are in communications
and utilities ($37,200) and materials and supplies ($10,250). The FY 2004 budget for each division is as follows:
Emergency Medical Services $9,109,473; Emergency Communications $5,276,079; and Emergency Preparedness
$240,258.
The medical services costs are partially reimbursable (50%) from the State of Delaware.
Performance Measures 2002 2003 2004
Actual Estimated Projected
Quantitative:
Number of persons trained or recertified
in CPR by the EMS Section
824 482 1,000
Number of Emergency Center Operation
activations for exercises and actual events
11 19 10
Number of audits of hazardous material
facility plans
39 39 30
Verify status of special populations in the
ten mile planning zone for the Salem Hope
Creek Nuclear Power Plant (New Jersey)
38 36 36
Revise emergency operations/response plans
and manuals
66 35 50
Conduct outreach presentations for commun-
ities, employers and volunteer organizations
71 75 50
Qualitative:
Percent of 911 calls answered within
three rings
81.0% 85.0% 86.0%
Percent of alarms dispatched with proper
first due Volunteer Fire Company
98.0% 98.0% 98.0%
Percent of priority one police emergency
calls in which on-scene services were
provided in 5 minutes or less of dispatch
90.0% 90.0% 90.0%
Customer satisfaction rate 86.5% 86.5% 86.5%
Patient satisfaction rate for paramedics 92.5% 93.0% 93.0%
EMS Supervisor response to locations as
a percentage of total responses to
perform quality assurance audit
5.1% 12.4% 12.4%
Qualitative
Quantitative
Operating Budget Summary 173
� Police (Continued)
Emergency Services (Continued)
� Expenditure & Position Summary
Grants to Volunteer Fire Companies
� Service Narrative
Provide annual funding to 21 volunteer fire companies as a grant for the provision of fire, rescue and water rescue, and
emergency medical services to County residents.
� Fiscal 2003 Major Service Level Accomplishments
· Provided $300,000 in funding to equip ambulances with laptop computers.
· Provided a 5% increase in allocation to supplement funding in support of volunteer fire companies.
� Budget Highlights
The Grants to Volunteer Fire Companies’ operating budget of $3,908,360 is $790,874 or 25.4% more than the FY
2003 allocation. This includes a 5% increase for each fire company. In addition, $950,000 is provided for a County-wide
paging system for Fire and EMS services. This budget provides funding to 21 fire companies providing fire protection,
20 companies for providing ambulance service, 21 companies providing rescue service, 5 companies providing marine
rescue units, and 8 companies for each additional station they maintain and operate. Volunteer Fire Companies provide
one of the most successful and important examples of partnerships any of us will encounter.
Funding Allocation Per Service
Fire Protection (29) $48,086
Ambulance Service (20) $48,086
Rescue Service (21) $23,958
Rescue Boats (5) $19,798
� Expenditure & Position Summary
Program SummariesPolice
2002
Actual
2003
Estimated
2004
Budget
Expenditure $11,573,076 $12,719,721 $14,625,810
Full-Time Positions 185 185 185
2002
Actual
2003
Estimated
2004
Budget
Expenditure $2,764,320 $2,866,554 $3,908,360
174 Operating Budget Summary
Program SummariesPolice
� Police (Continued)
Grants to Volunteer Fire Companies (Continued)
FY 2004 Annual Fire Service Appropriations
for Volunteer Fire Companies
Rescue
Company Fire Ambulance Rescue Boat Total*
Aetna$144,261.00 $48,086.50 $23,958.00 $0.00 $216,305.50
Belvedere48,087.00 0.00 23,958.00 0.00 72,045.00
Brandywine48,087.00 48,086.50 23,958.00 0.00 120,131.50
Christiana144,261.00 48,086.50 23,958.00 0.00 216,305.50
Claymont96,174.00 48,086.50 23,958.00 19,798.00 188,016.50
Cranston Heights48,087.00 48,086.50 23,958.00 0.00 120,131.50
Delaware City48,086.50 48,086.50 23,958.50 19,798.00 139,929.50
Elsmere48,086.50 48,086.50 23,958.50 0.00 120,131.50
Five Points48,086.50 48,086.50 23,958.50 0.00 120,131.50
Goodwill48,086.50 48,086.50 23,958.50 19,798.00 139,929.50
Hockessin48,086.50 48,086.50 23,958.50 0.00 120,131.50
Holloway Terrace48,086.50 48,086.50 23,958.50 19,798.00 139,929.50
Mill Creek96,174.00 48,086.00 23,958.00 0.00 168,218.00
Minquadale48,086.50 48,087.00 23,958.00 0.00 120,131.50
Minquas48,086.50 48,087.00 23,958.00 0.00 120,131.50
Odessa96,174.00 48,086.00 23,958.00 0.00 168,218.00
Port Penn48,086.50 48,087.00 23,958.00 19,798.00 139,929.50
Talleyville48,086.50 48,087.00 23,958.00 0.00 120,131.50
Townsend48,086.50 48,087.00 23,958.00 0.00 120,131.50
Vol.Hose48,086.50 48,087.00 23,958.00 0.00 120,131.50
Wilm. Manor96,174.00 48,086.50 23,958.00 0.00 168,218.50
GRAND TOTAL $1,394,517.00 $961,732.00 $503,121.00 $98,990.00 $2,958,360.00*
*In addition, $950,000 is provided for a County-wide paging system for Fire and EMS services.
Grants to Wilmington Fire Department
� Budget Highlights
The budget of $250,000 will provide funding to the City of Wilmington for ambulance service.
� Expenditure Summary
2002
Actual
2003
Estimated
2004
Budget
Expenditure $0 $200,000 $250,000
Operating Budget Summary 175
Total Operating Budget
(in Millions)
COUNTY COUNCIL $2.0Legislation
Audit
COUNTY EXECUTIVE $1.5Direction and Control
DEPARTMENT OF ADMINISTRATION $13.5Law
Administrative Services
Finance
Human Resources
ROW OFFICES $6.0Prothonotary, Register in Chancery, Register of Wills
Recorder of Deeds, Sheriff, Clerk of the Peace
DEPARTMENT OF SPECIAL SERVICES $57.6Administration
Internal Services Administration
Fleet Operations
Facilities Maintenance
Property Maintenance
Environmental Operations
Construction Support
Sewer Maintenance
Plant Operations
Environmental Compliance
Engineering
DEPARTMENT OF LAND USE $13.9Administration
Assessment
Planning
Licensing
Code Enforcement/Community Governing
DEPARTMENT OF COMMUNITY SERVICES $15.0Administration
Community Resources
Libraries
Community Development & Housing
DEPARTMENT OF POLICE $62.3Police Administration
Police Operations
School Crossing Guards
Emergency Services
Volunteer Fire, Rescue & Ambulance Services
Grants to Wilmington Fire Department
FY 2004 DEPARTMENTAL HIGHLIGHTS
DEBT SERVICE, GENERAL INSURANCE, CONTINGENCIES $23.4YouAreHere
Operating Budget Summary 177
Program Summaries -
Debt Service
� Budget Highlights
The County debt service budget of $19,843,048 is $3,919,772 less than the 2003 appropriations. During Fiscal Year
2004, debt service expenditures will be incurred by the General Fund ($12,398,083), and Sewer Fund ($7,444,965). Of
the General Fund amount, the County is reimbursed $31,100 from the State of Delaware and Delaware Solid Waste
Authority as a result of previous sales transactions.
Debt Management
Bond Ratings
Fitch, Inc. “AAA”
Moody’s “Aaa”
Standard & Poor’s “AAA”
Concentrated efforts have been made to maintain and improve the County’s “high-grade” ratings for its general obli-
gation bonds through innovations in financial and debt administration. On February 2, 2001, Standard & Poor’s of New
York upgraded New Castle County from “AA” to the prestigious “AAA.” October 2, 2002 Fitch Ratings of New York
upgraded New Castle County to “AAA,” and six days later on October 8, 2002, Moody’s Investors Service also an-
nounced that New Castle County had earned its Triple-A rating. Of the 3,034 counties in the United States, only 21 have
“AAA” bond ratings. Attaining the top bond rating from all three rating agencies reflects the strong financial manage-
ment and planning capabilities, and the quality of its elected and administrative leadership, as well as its activity, wealth
and characteristics. These high-grade ratings will reduce the cost of raising capital for County projects and a substantial
savings for the County taxpayers. The County will continue to seek ways to improve and maintain these ratings so as to
provide the finest quality services and lowest cost.
Legal Debt Margin
Title 9 of the Delaware Code Section 1163(a)(7) establishes a debt ceiling of three percent of the assessed value of
taxable real estate excluding debt for certain special assessments and enterprise funds.
The County has traditionally made prudent use of its debt authority. Based on the April 1, 2003 assessed taxable value,
the three percent debt limit would permit $494,820,000 in debt as of July 1, 2003. The amount of outstanding debt appli-
cable to the three percent debt limit is $87,050,680. There is an additional $44,969,319 of enterprise fund debt outstand-
ing not subject to the debt limit in accordance with Title 9 of the Delaware Code.
The following table presents the County’s debt position as a percent of assessed taxable value.
Outstanding Percent
Type Debt Assessed Taxable Value Currently Allowable
Subject to Debt Margin $87,050,680 $16.5 Billion 0.5% 3.0%
All Debt $132,019,999 $16.5 Billion 0.8% N/A
178 Operating Budget Summary
Program Summaries -
Debt Service
Debt Management (Continued)
Performance Measures
Active debt management provides fiscal advantages to the citizens of this County. Overuse of debt places a burden on
the financial resources of the County and its taxpayers. The following legislative fundamentals and administrative guide-
lines provide a framework and limit on debt utilization.
(1) Debt shall not exceed 3 percent of taxable assessed evaluation (Legislative)... Fiscal 2004 - 0.5%
Fiscal 2003 - 0.6%
Fiscal 2002 - 0.6%
Performance Measures (Continued)(2) Net direct debt shall not exceed $250 per capita (Administrative)... Fiscal 2004 - $174
Fiscal 2003 - $188
Fiscal 2002 - $206
(3) Debt principal to be retired in 10 years shall not fall below 60%
(Administrative)...
Fiscal 2004 - 68%
Fiscal 2003 - 65%
Fiscal 2002 - 62%
Net Bonded Debt
As a Percent of Assessed Value
��
� � �
2000 2001 2002 2003 20040.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
Policy Actual�
Fiscal Year
Net Direct Deb Per Capita
�
�
�
�
�
2000 2001 2002 2003 2004$0
$100
$200
$300
Policy Actual�
Debt Principal Retirement
�
�
��
�
2000 2001 2002 2003 2004$40
$50
$60
$70
Policy Actual�
Fiscal Year
10 Year
Percent
Operating Budget Summary 179
Program Summaries -
Debt Service
Debt Management (Continued)
Performance Measures (Continued)
(4) Overall per capita debt (direct plus overlapping) shall not exceed the $935
median for similar sized counties (Administrative)...
Fiscal 2004 - $665
Fiscal 2003 - $601
Fiscal 2002 - $641
(5) Annual debt service requirements shall not exceed 15% for the General Fund
and 20% for the Sewer Fund (Key Financial Policy #2) limitations (Legisla-
tive). Debt service as a percentage of the General and Sewer Funds is as follows
for the Fiscal Years 2000 through 2004 Operating Budgets.
Fiscal 2004 - 9.2%
Fiscal 2003 - 11.0%
Fiscal 2002 - 12.0%
Fiscal 2004 - 13.3%
Fiscal 2003 - 17.0%
Fiscal 2002 - 15.5%
Sewer Fund
�
�
�
�
�
2000 2001 2002 2003 2004$0%
$5%
$10%
$15%
$20%
$25%
Policy Actual�
Fiscal Year
Overall Per Capita Debt
�
�
� �
�
2000 2001 2002 2003 2004$0
$200
$400
$600
$800
$1000
Policy Actual�
Fiscal Year
General Fund
�
�
��
�
2000 2001 2002 2003 2004$0%
$5%
$10%
$15%
$20%
Policy Actual�
Fiscal Year
180 Operating Budget Summary
Program Summaries -
Debt Service
Debt Management (Continued)
Debt Service as a Percentage of the Operating Budget
New Castle County’s debt service funding in the Operating Budget for the past four years and the current year as a percentage
of the Operating Budget is presented in the following chart:
Presented below is the Existing and Proposed Debt Service as a Percentage of Operating Budget for Fiscal Years 1997-2016.
The County anticipates future debt offerings of $50,000,000 in FY 2004 and $20,000,000 every other year thereafter, with an es-
timated operating budget growth of 5.0% a year. The County predicts a decrease in debt service annual principal and interest
payments beginning with FY 2003. The chart below reflects this decrease in Debt Service payments as well as the reduction in
the percentage of Debt Service to Operating Budget through the Fiscal Year 2016.
This chart reflects actual principal and interest payments as well as projected payments based on proposed debt offerings of $50,000,000 inFY 2004 and $20,000,000 every other year thereafter. Operating growth beginning with FY 2005 is estimated at 5.0% a year.
12.8%
14.1%13.8%
14.7% 6.5%13.4%14.0%
8.7%
12.6%
9.8%10.4% 9.4% 8.3%
7.8% 7.4%
7.6%
8.0% 7.5%
6.2%6.5%
0
10
20
30
97 98 99 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Existing Debt Service Proposed Debt Service
MillionsMillions
Fiscal Years
12.8%14.1%
13.8%
14.7%14.0% 13.4%
12.6% 10.0% 10.6% 10.1% 7.1%9.5% 9.1% 8.8% 8.3%8.5% 8.1%
8.3%7.3% 9.6%
Existing and Proposed Debt Service
As a Percentage of Operating Budget
Fiscal Years 1997 - 2016
$0
$30
$60
$90
$120
$150
$180
$210
1999 2000 2001 2002 2003 2004
156.6 157.0167.3
176.6
189.0194.6
21.1 22.0 23.5 23.6 23.8 19.8
Operating Budget Debt Service
New Castle County
Debt Service as a Percentage of the Operating Budget
Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004Fiscal Years 1999 Through 2004MillionsMillionsMillionsMillionsMillions
14.7%13.8% 14.0% 10.2%113.4%113.4% 12.6%12.6%12.6%
Operating Budget Summary 181
Program Summaries -
Debt Service
Debt Management (Continued)
General Obligation Bonds
All outstanding bonds are general obligations of the County. The full faith and credit of the County are pledged for the
payment of the principal and interest on the Bonds. The payment of principal and interest on general obligations of the
County is made pursuant to appropriations by the County Council. The County has always paid principal and interest on
its debt obligations in a timely manner. The County Government is authorized to levy on all real property taxable by the
County such ad valorem taxes as may be necessary to pay Bonds and the interest thereon without limitation as to rate or
amount except that, as provided in Title 9, Delaware Code Sec. 8002 (C), when any total reassessment of taxable properties
within the County becomes effective, the County property tax rate levied for the immediately ensuing fiscal year may not
yield property tax revenues greater than 15% in excess of the total County property tax revenues imposed for the
immediately preceding fiscal year.
FY 2004 debt service costs in the General Fund aggre-
gating $31,100 are reimbursable by the State of Delaware
and the Delaware Solid Waste Authority as part of the con-
sideration for assets acquired from the County. The an-
nual debt service payments for the Sewer Fund will be
paid by sewer user fees.
During Fiscal 2003, the County sold $26,555,000 of
General Obligation Bonds to advance refund a portion of
the County’s General Obligation Bonds. The advance re-
funding of its outstanding Series 1991, 1997 and a portion
of its 1996 Bonds resulted in a total savings of $1,304,444
with a present value of $859,343. The underwriter priced
the bonds at a true interest cost to the County of
3.557401% for the 15-year borrowing.
The following schedules present the County’s debt ser-
vice requirements. Schedule #1 presents the FY 2004 debt
service requirements by debt issues. Schedule #2 presents
the total outstanding general obligation bonds of the
County. Schedule #3 presents the outstanding general
obligation bonds regulated by the 3% debt restrictions.
Schedule #4 presents the outstanding general obligation
bonds for the Sewer Fund not restricted by the 3% debt
limit.
182 Operating Budget Summary
Debt Management (Continued)
Schedule #1
FY 2004 Debt Service Requirements
BY ISSUE
Original Outstanding FY 2004 FY 2004 FY 2004
Existing Debt Issue 07/01/2003 Principal Interest Total P/I
General Fund:
1993 General Obligation38,040,000 7,135,000 2,025,000.02 323,614.96 2,348,614.98
1996 General Obligation13,500,000 1,785,376 567,000.00 89,893.32 656,893.32
1998 General Obligation25,386,185 25,197,905 75,835.00 1,225,887.76 1,301,722.76
1999 General Obligation15,000,000 13,475,000 545,000.00 607,301.25 1,152,301.25
2001 General Obligation20,000,000 18,080,000 1,070,000.00 790,102.50 1,860,102.50
2002 General Obligation21,377,400 21,377,400 3,055,000.00 823,448.58 3,878,448.58
Total General Fund87,050,681 7,337,835.02 3,860,248.37 11,198,083.39
Sewer Fund:
1993 General Obligation26,970,000 4,425,000 1,435,000.00 195,095.04 1,630,095.04
1996 General Obligation6,500,000 859,624 273,000.00 43,281.66 316,281.66
1998 General Obligation12,208,815 12,037,095 69,165.00 572,172.24 641,337.24
1999 General Obligation25,000,000 22,470,000 905,000.00 1,012,782.51 1,917,782.51
2002 General Obligation5,177,6000 5,177,600 740,000.00 199,468.92 939,468.92
Total Sewer Fund44,969,319 3,422,165.00 2,022,800.37 5,444,965.37
TOTAL $132,020,000 $10,760,000.02 $5,883,048.74 $16,643,048.76
Program Summaries
Debt Service
Operating Budget Summary 183
Debt Management (Continued)
Schedule #2
Debt Service Requirements
TOTAL ALL FUNDS
Fiscal Year Total
Ending June 30 Principal Interest Principal & Interest
2004
10,760,000.02 5,883,048.74 16,643,048.76
2005
9,360,000.02 5,465,535.01 14,825,535.03
2006
10,020,000.02 5,042,617.47 15,062,617.49
2007
8,495,000.00 4,607,527.51 13,102,527.51
2008
8,884,999.52 4,214,778.76 13,099,778.28
2009
7,844,999.52 3,836,368.76 11,681,368.28
2010
8,045,000.02 3,490,617.51 11,535,617.53
2011
8,395,000.00 3,137,920.01 11,532,920.01
2012
8,770,000.00 2,759,963.76 11,529,963.76
2013
9,200,000.02 2,331,155.63 11,531,155.65
2014
6,800,000.02 1,924,103.76 8,724,103.78
2015
7,165,000.00 1,563,641.26 8,728,641.26
2016
7,535,000.02 1,189,644.37 8,724,644.39
2017
6,060,000.00 856,870.62 6,916,870.62
2018
5,700,000.00 573,687.50 6,273,687.50
2019
5,985,000.00 288,550.00 6,273,550.00
2020
3,000,000.00 71,250.00 3,071,250.00
TOTAL $132,019,999.18 $47,237,280.67 $179,257,279.85
FUND
General
$87,050,680.18 $31,447,943.80 $118,498,623.98
Sewer
44,969,319.00 15,789,336.87 60,758,655.87
TOTAL $132,019,999.18 $47,237,280.67 $179,257,279.85
Program Summaries
Debt Service
184 Operating Budget Summary
Debt Management (Continued)
Schedule #3
Debt Service Requirements
GENERAL FUND
APPLICABLE TO 3% DEBT LIMIT
Fiscal Year Total
Ending June 30 Principal Interest Principal & Interest
2004
7,337,835.02 3,860,248.37 11,198,083.39
2005
6,154,850.02 3,586,395.79 9,741,245.81
2006
6,597,251.02 3,309,364.11 9,906,615.13
2007
5,432,035.00 3,024,506.00 8,456,541.00
2008
5,679,324.52 2,777,481.19 8,456,805.71
2009
4,835,459.52 2,549,942.56 7,385,402.08
2010
5,041,725.02 2,343,966.52 7,385,691.54
2011
5,254,705.00 2,127,613.87 7,382,318.87
2012
5,484,685.00 1,894,397.53 7,379,082.53
2013
5,754,710.02 1,626,892.66 7,381,602.68
2014
5,015,800.02 1,351,467.51 6,367,267.53
2015
5,285,300.00 1,085,382.54 6,370,682.54
2016
5,559,800.02 806,794.38 6,366,594.40
2017
4,307,200.00 561,284.52 4,868,484.52
2018
3,995,000.00 358,868.75 4,353,868.75
2019
4,195,000.00 156,737.50 4,351,737.50
2020
1,120,000.00 26,600.00 1,146,600.00
TOTAL $87,050,680.18 $31,447,943.80 $118,498,623.98
Program Summaries
Debt Service
Operating Budget Summary 185
Debt Management (Continued)
Schedule #4
Debt Service Requirements
TOTAL SEWER FUND
NOT APPLICABLE TO 3% DEBT LIMIT
Fiscal Year Total
Ending June 30 Principal Interest Principal & Interest
2004
3,422,165.00 2,022,800.37 5,444,965.37
2005
3,205,150.00 1,879,139.22 5,084,289.22
2006
3,422,749.00 1,733,253.36 5,156,002.36
2007
3,062,965.00 1,583,021.51 4,645,986.51
2008
3,205,675.00 1,437,297.57 4,642,972.57
2009
3,009,540.00 1,286,426.20 4,295,966.20
2010
3,003,275.00 1,146,650.99 4,149,925.99
2011
3,140,295.00 1,010,306.14 4,150,601.14
2012
3,285,315.00 865,566.23 4,150,881.23
2013
3,445,290.00 704,262.97 4,149,552.97
2014
1,784,200.00 572,636.25 2,356,836.25
2015
1,879,700.00 478,258.72 2,357,958.72
2016
1,975,200.00 382,849.99 2,358,049.99
2017
1,752,800.00 295,586.10 2,048,386.10
2018
1,705,000.00 214,818.75 1,919,818.75
2019
1,790,000.00 131,812.50 1,921,812.50
2020
1,880,000.00 44,650.00 1,924,650.00
TOTAL $44,969,319.00 $15,789,366.87 $60,758,655.87
Program Summaries
Debt Service
186 Operating Budget Summary
Debt Management (Continued)
Authorizations
Future issuance of debt based on available bond authorizations as of July 1, 2003 is limited to $276.4 million for
the following:
Special Services
Sewer $162,796,626
Facilities/Equipment 21,974,796
Parks 76,148,561
Total Special Services $260,919,983
Community Services 1,624,000
Police 535,301
Administration
County Executive
11,808,500
1,487,148
TOTAL BOND AUTHORIZATIONS $276,374,932
Investment Policy
The investment of capital funds is incorporated into the County’s cash management program. All unexpended
bond proceeds are deposited in custodial accounts for arbitrage tracking. All other funds are deposited into a
consolidated treasurer’s account and invested with other funds in order to obtain maximum earnings. The segregation
of each project’s equity is preserved and available on a daily basis. Each agency managing capital projects is required
to submit a monthly capital cash forecast for the ensuing 12 months. This projection includes receipts and
disbursements by month for each capital project managed by the agency.
Interest earned on capital funds during the construction period is credited to the general and enterprise funds
responsible for the payment of debt service.
Program Summaries -
Debt Service
Operating Budget Summary 187
Program Summaries -
General Insurance
� Service Narrative/Budget Highlights
General Insurance is administered through the Office of Human Resources. Responsibility encompasses the
developing, coordinating and administering of a comprehensive insurance program comprising property, liability and
other special coverage necessary to protect New Castle County and its employees. This responsibility includes overall
management of existing self-insurance programs, acquisition of a broad range of insurance, and development of
operational strategies to accommodate the County’s insurance needs.
The following risks have been covered with purchased insurance contracts:
- General Liability
- Public Officials and Employees Legal Liability
- Police Professional Liability
- Fidelity/Crime Bond
- Property/Inland Marine and Boiler/Machinery
- Row Office Performance Bonds
The Fiscal 2004 Operating Budget for General Insurance is $1,735,000. Funding is for Premiums/Retentions
$1,240,000 and Other Professional Services $495,000.
In addition, the following coverages are maintained as presented below:
Responsibility
Coverages Center Budget Center Amount
Workers’ Compensation-Self Insurance Dept. of Administration Employee Benefits $1,934,381
Auto Liability & Physical Damage Premium Dept. of Administration Special Services $ 200,000
Auto Premiums and Retentions Dept. of Administration Special Services $ 970,000
188 Operating Budget Summary
Program Summaries -
Contingencies (Non-Departmental)
� Budget Highlights
Contingencies (non-departmental) are provided to fund anticipated programs and/or cost adjustments during the
fiscal year. The following sets forth those non-departmental contingencies:
Type Amount Need
Council $100,000 Discretionary use.
Executive 690,000 Discretionary use.
Severance 350,000 Reimburses department for a portion of
separation costs (accrued sick and
vacation).
Employee Incentive Program 250,000 Salary appropriation for performance.
Salary Adjustments 400,000 Salary increases for employee
adjustments.
Total Non-Departmental $1,790,000
Contingencies
In addition, there are $1,205,000 in other contingencies which are budgeted in Administration ($100,000), Special
Services ($30,000), Land Use $20,000, Police ($1,050,000) and Chancery ($5,000).
2004 Capital Budget Summary 189
Introduction
The Capital Program addresses New Castle County’s needs relating to the acquisition, expansion, and
rehabilitation of long-lived facilities and systems. Because of the length of time required to plan, design, and
construct the various projects, the Capital Program encompasses historic and anticipated future costs for each
project. Specifically identified are the anticipated costs for the current fiscal year (the Capital Budget), and each of
the five succeeding fiscal years. These six years, coupled with the historic costs and anticipated costs to be incurred
in the seventh and subsequent years, provide the total estimated cost of each project.
This long-term cost projection, along with the reviews and controls set forth herein, enable the County to
identify, prioritize and forecast the financial impact (capital and operating) on both a project and County-wide basis.
Appropriations are legislated at the project level and continue through the life of the project. Project charges
are limited to the cumulative available appropriation. All amendments to appropriations must be approved by the
Council through an ordinance and resolution.
The following pages of the Capital Budget Section include graphic comparisons of the six-year Capital
Program, detailed project descriptions including the impact on the operating budget, and the relationship between
the Capital projects and Operating Budget. In all cases, in conformance with Key Financial Policy #5 (see Policy
Initiatives Section, Page 46), each agency shall submit a three-year operating budget impact for personnel service
costs, other operating expenses and debt service costs with each project request submitted.
The Government Finance
Officer’s Association awarded
New Castle County the
for the Office of Finance’s capital
project presentation in the
Fiscal 2003 Comprehensive
Annual Budget Summary
“Special Capital
Recognition Award”
SP
EC
IAL
CA
PIT
AL RECOGN
ITIO
NA
WA
RD
190 2004 Capital Budget Summary
Overview of The Capital Program and Budget Development
The New Castle County Reorganization Act requires that the Chief Administrative Officer (CAO) annually
prepare a Capital Program and Budget under the direction of the County Executive. In Fiscal 1989 the Budget
Office within the Office of Finance became the principal agency responsible for assisting the CAO in the
coordination and preparation of the Capital Program and Budget. Also, the CAO established a Capital Program and
Budget Review Committee (CPBRC) currently consisting of the Chief Financial Officer, Accounting and Fiscal
Manager, Senior Budget and Procedures Analyst, Accountant II and a representative from the Department of Land
Use.
The basic purpose of a Capital Improvements Program
is to coordinate physical and fiscal planning in order that
maximum benefits may be realized from the County’s
financial resources. Through capital programming a
hierarchy of desired public improvements is established by
assigning a needs priority to each project. This ranking is
then related to the County’s ability to pay for them. By
this process, a schedule of needed and affordable capital
improvements or a capital program is created.
No later than the first day of April of each year, the
County Executive shall recommend to the County Council,
a capital program for the ensuing six years and a capital budget for the ensuing year. No later than the date that the
program is submitted to County Council, the County Executive shall submit it to the Department of Land Use for
its review and recommendations to County Council. The County Executive shall also submit it to the Planning
Board for the sole purpose of determining if it is in accordance with the Comprehensive Development Plan.
No later than the first day of June of each year the County Council is required to approve a Capital Program
and adopt a Capital Budget. The program shall detail each capital project. Each project shall show the amount of
appropriations that have been expended or are to be expended and the funding sources for each of the fiscal years
presented in the program. The Capital Budget Ordinance shall show in detail the capital expenditures to be made or
incurred in accordance with the Capital Program.
County Council may not amend the Capital Program as submitted to it by the County Executive until it has
received from same, recommendations with respect to the proposed amendment. County Council shall not be
bound by such recommendations and may act without them if they are not received within 15 days from the date
they are requested.
Thomas P. GordonCounty Executive
Capital Program & Budget
NEW CASTLE COUNTY
Fiscal Year 2004 -2009
Approved
2004 Capital Budget Summary 191
A
doption of the Capital Budget represents an appropriation of funds for the fiscal year. These funds are
appropriated vis-à-vis the annual capital budget ordinance. After County Council adoption, project
appropriations are budgeted in the appropriate capital projects funds for spending. Capital project numbers are
approved at this time to account for the individual project expenditures. Carryover funding does not have to be
reappropriated in the current budget in accordance with State Code. Such appropriations are cumulative from
year-to-year until the project is completed, abandoned, or sunset.
Other positive consequences that result from the Capital Program and Budget process include:
1. Translation of the Comprehensive Devel-
opment Plan/Departmental Long-Range
Plans and other policies of the County into
an action program.
2. The possibility of guiding private develop-
ment so that it occurs in a logical sequence
in accordance with the Comprehensive
Development Plan.
3. Coordination of the capital improvements
of all County departments through the Key
Financial Policies (KFPs), the Long Range
Plan (LRPs) and the five year growth areas
so that they will achieve common objec-
tives.
4. Establishing a process whereby the County’s
physical needs can be methodically compared to
its finite fiscal resources.
5. By integrating these long-range plans and
scheduling the need for resources to support
them, the Executive and Council are able to plan
financing of long-term cash needs for both
capital and operating activities.
Scenes from
Rockwood Mansion Park.
192 2004 Capital Budget Summary
CAPITAL BUDGET AND PROGRAM POLICY GUIDELINES
T
o provide guidance in the preparation of the Capital Budget and Program requests, the CPBRC developed
policy sets. They are intended to define some of the criteria which may be utilized in the evaluation,
recommendation and adoption processes.
Selected criteria utilized in evaluating the Capital Budget and Program in its entirety include:
• Conformance to the County’s Comprehensive Plan; especially the growth areas.
• Conformance to the Department’s Long-Range Plan.
• Conformance to the Key Financial Policies (see pages 44 through 47).
• Conformance to the previously approved project description (CP-1 Form).
• Maintenance or improvement of the ratio of debt service to the total operating budget.
• Maximization of intergovernmental funding (federal, state, municipal and private) of projects
which conform to the County’s goals and policies.
• Protection of the County’s investment in existing facilities to avoid the higher cost of rehabilitation
and/or replacement associated with deferment.
• Authorization of new projects is dependent upon need, and each department’s ability to complete
prior authorized projects.
• Utilization (where applicable) of user
fees as a revenue source to offset (full
or in part) the operating and debt
service expense resulting from the
capital project when completed.
• Fostering economies of scale through
interjurisdictional cooperation.
• Promotion of economic development
and its inherent contributions (leverage
of private sector investment; expansion of existing job market).
GUIDELINES
2004 Capital Budget Summary 193
CAPITAL BUDGET FINANCING
While maximization of intergovernmental funding (federal, state, municipal and private) has always been
policy at New Castle County, issuing general obligation bonds is the major source of funding for capital
improvements in the approved Capital Budget and Program.
Operating Budget
Replacement of County sewer vehicles and specialized sewer equipment, are also funded from the operating
budget. Some capital improvements and purchases of equipment are included in the operating budget on a
pay-as-you-go basis. The County’s FY 2004 Operating Budget also provides for debt service and operating
expenses associated with the capital projects included in the Capital Budget and Program.
Long Term Funding Plan
A reserve for capital projects has been established in the Sewer Fund. The capital reserve will help with future
replacement of the sewer facilities infrastructure which was originally funded in the majority by federal, state and
private funds. (See page 47 of Policy Initiatives for additional information).
Development Impact Fees
To help reduce the need for general obligation bonds, in FY 1998, New Castle County adopted the New Castle
County Unified Development Code (UDC). Included in the UDC are provisions to allow New Castle County to
charge development impact fees to be used for future infrastructure needs of the County.
Impact fees are one-time payments used to generally fund capital facility improvements that are necessary to
accommodate new development (i.e., libraries, fire service, emergency medical services, police, County facilities,
parks and sewers) while maintaining the quality of life within communities.
As of June 30, 2003, impact fees collected for New Castle County operations are presented on the following
page.
Other
$2,523,000
New Castle County
General Obligation Bonds
$75,627,000
FY 2004 Capital BudgetFunding Chart
194 2004 Capital Budget Summary
DEVELOPMENT IMPACT FEES
REVENUES AND EXPENSES
Parks - North C&D Amount Parks - South C&D Amount
Balance as of 6/30/2003 $330,519.16 Balance as of 6/30/2003 $149,787.59
Projected Revenues 7/1/2003-6/30/2004 320,000.00 Projected Revenues 7/1/2003-6/30/2004 75,000.00
Projected Expenses 7/1/2003-6/30/2004 (250,000.00)
(c)Projected Expenses 7/1/2003-6/30/2004 0.00
Projected Balance 6/30/2004 $400,519.16 Projected Balance 6/30/2004 $224,787.59
Libraries - North C&D Amount Libraries - South C&D Amount
Balance as of 6/30/2003 $93,031.06 Balance as of 6/30/2003 $62,815.64
Projected Revenues 7/1/2003-6/30/2004 140,000.00 Projected Revenues 7/1/2003-6/30/2004 30,000.00
Projected Expenses 7/1/2003-6/30/2004 (60,000.00)
(b)Projected Expenses 7/1/2003-6/30/2004 0.00
Projected Balance 6/30/2004 $173,031.06 Projected Balance 6/30/2004 $92,815.64
Emergency Medical - North C&D Amount Emergency Medical - South C&D Amount
Balance as of 6/30/2003 $24,796.89 Balance as of 6/30/2003 $3,529.77
Projected Revenues 7/1/2003-6/30/2004 20,000.00 Projected Revenues 7/1/2003-6/30/2004 1,500.00
Projected Expenses 7/1/2003-6/30/2004 0.00 Projected Expenses 7/1/2003-6/30/2004 0.00
Projected Balance 6/30/2004 $44,796.89 Projected balance 6/30/2004 $5,029.77
Law Enforcement - North C&D Amount Law Enforcement - South C&D Amount
Balance as of 6/30/2003 $283,807.98 Balance as of 6/30/2003 $31,001.28
Projected Revenues 7/1/2003-6/30/2004 90,000.00 Projected Revenues 7/1/2003-6/30/2004 13,000.00
Projected Expenses 7/1/2003-6/30/2004 (250,000.00)
(d)Projected Expenses 7/1/2003-6/30/2004 0.00
Projected Balance 6/30/2004 $123,807.98 Projected Balance 6/30/2004 $44,001.28
Sewer - North C & D Amount Sewer - South C & D Amount
Balance as of 6/30/2003 $0.00 Balance as of 6/30/2003 $2,391,782.73
Projected Revenues 7/1/2003-6/30/2004 0.00 Projected Revenues 7/1/2003-6/30/2004 850,000.00
Projected Expenses 7/1/2003-6/30/2004 0.00 Projected Expenses 7/1/2003-6/30/2004 0.00
Projected Balance 6/30/2004 $0.00 Projected Balance 6/30/2004 $3,241,782.73
Fire Service Amount County Facilities Amount
Balance as of 6/30/2003 $821,108.97 Balance as of 6/30/2003 $996,734.62
Projected Revenues 7/1/2003-6/30/2004 225,000.00 Projected Revenues 7/1/2003-6/30/2004 300,000.00
Projected Expenses 7/1/2003-6/30/2004 0.00 Projected Expenses 7/1/2003-6/30/2004 (900,000.00)
(a)
Projected Balance 6/30/2004 $1,046,108.97 Projected Balance 6/30/2004 $396,734.62
(a)New Castle Adult Center $900,000
(b)Woodlawn Library $ 60,000
(c)Woodshaven Improvements $250,000
(d)Police Range Facility $250,000
2004 Capital Budget Summary 195
Capital Projects and Operating Budget Relationships
The operating budget is directly impacted by the approval of the capital budget and its capital project
components. The operating budget must absorb the debt service costs of all bond issues related to the capital
budget plus the operating/maintenance costs for each facility and improvement. Generally, these increased costs
for personnel services and contractual services must be borne by the tax and sewer rates. This year’s debt service
costs included in the operating budget are General Fund $12,398,083, Sewer Fund $7,444,965. These costs are
associated with capital projects approved in prior years.
Additionally, the operating budget is impacted by the operating/maintenance costs associated with each
facility or improvement. Operating expenses are anticipated to increase a net of $8,778,503 upon completion of
the capital projects included in the FY 2004 capital budget only. To assist with the measurement focus,
quantifying these operating costs, a series of standards were developed for each facility, ballfield, parkland, etc.
Some of these examples are as follows:
• $1,561 to maintain an open acre of parkland.
• $513 to maintain an acre of wooded forest.
• $3,130 to maintain a complete play structure.
• $228 to maintain 1,000 square feet of blacktop surface.
• $2,180 to maintain a baseball field.
At times land acquisition projects are made in anticipation of future development, such as acquiring numerous
acres of undeveloped land to be used for the future Southern Sewer Service area. Operating costs for this land will
be incurred as open acreage until the treatment facility is constructed, at which time operating costs will increase
for operations and maintenance of the facility.
Although many projects cause an increase in
operating expenses, there are some projects such as the
backwater valve project that can provide a positive
impact on the operating budget. The installation of
backwater valves on sewer lines in flood prone areas
will not only save constituents from sewer backups, but
will save County personnel costs associated with the
required clean up after flooding occurs.
A schedule of the annual operating budget impact of
the Fiscal Year 2004 Capital Budget only is included on the following page.
Thomas P. GordonCounty Executive
Operating Budget
NEW CASTLE COUNTY
Fiscal Year 2004
Approved
196 2004 Capital Budget Summary
Departmental and Fund Summary
The Fiscal Year 2004 Capital Budget and the Annual Operating Budget Impact after project completion is
summarized below. Other operating costs include contractual services and materials and supplies. Additional
information is available in the Departmental Profiles beginning on page 206.
New Castle County
Annual Operating Budget Impact
Annual Operating Budget Impact
FY 2004 Capital Budget
Personnel
Service
Other
Operating
Debt
Service
Department Appropriations Costs Costs Costs Total
Special Services $68,545,000 $1,451,705 $767,950 $5,994,350 $8,214,005
Community Services 6,730,000 60,335 351,538 41,188,730
Police 450,000 -0- -0- 4,000 4,000
Administration 2,025,000 -0- -0- 82,625 82,625
County Executive 800,000 -0- -0- 66,000 66,000
Total $78,150,000 $1,512,040 $767,950 $6,498,513 $8,778,503
Measurement of the FY 2004 Capital Budget impact upon the Annual Operating Budget by fund is presented
below:
■ General Fund Personnel service costs will increase a net $991,345 primarily as a result of the
development of new district parks. Other operating costs will increase $32,450.
Associated Debt Service costs will increase approximately $2,761,213. Since we
have a 0% tax increase objective for FY 2004, this impact will be absorbed
chiefly through revenue growth from property assessment.
■ Sewer Fund Personnel service costs will increase $520,695. Other operating costs will
increase a net of $735,500 as a result of sewer system upgrades and construction
of the Southern Sewer System. Debt Service costs will increase approximately
$3,737,300.
See the Departmental Profiles for a discussion of the individual capital project impact upon the Operating
Budget.
2004 Capital Budget Summary 197
The Linkage Between The Comprehensive
Development Planning Process and The Capital
Program and Budget Process
The Comprehensive Development Planning process has three essential components:
■ A Long-Range component - The New Castle County updated Comprehensive Development Plan (20-25
years).
■ A Mid-Range component - The Capital Improvements Program (6 years).
■ A Short-Range component - The Annual Capital Budget and the Annual Profile (1 year).
Long-Range
The Comprehensive Development Plan (the long-range element) is not an end-state plan, but a component of a
planning process, (i.e., a generalized model of the future which expresses policy direction for a 20-25 year period).
It contains background information, a land use concept map, implementation considerations, and goals and policies
with which to address the following issues:
• Growth Management
• Natural Resources
• Transportation
• Community Character and Land Use
• Housing
• Agriculture
• Economic Development
• Community Facilities
• Intergovernmental Coordination
While the goals and policies must, of necessity, be pursued individually and in concert with the agencies
(Federal, State, and Municipal) and County departments responsible for implementing them, the overall planning
process synthesizes and coordinates them. The development of specific objectives are the results of more detailed
analyses (long-range, mid-range and short-range issues) prepared by each County operating department.
198 2004 Capital Budget Summary
Linkage (Continued)
Mid-Range
As a result of system-wide changes identified by the annual profiles and the analysis of the probable impacts
of those changes, the mid-range program can be updated in terms of trends, goals and policies, capital projects,
and implementation programs — within the context of the long-range issues.
One of the basic purposes of capital improvement programming is to coordinate physical and fiscal planning
in order that the greatest possible benefits can be realized from the County’s existing and anticipated financial
resources. In order to accomplish this, a ranking of desired public improvements is established by assigning a
need-based priority to each project. This ranking is then related to the County’s ability to pay for the projects over
time. By this procedure, a prioritized sequence of projects (the program itself) is established.
Other positive results of the Capital Program process include:
+ Translation of the County’s Comprehensive Development Plan, individual departments’ functional
plans, and other programs and policies into tangible projects.
+ The possibility of guiding private development so that it occurs in a way that is in conformity with
the Comprehensive Development Plan.
+ The coordination of the capital projects of all County departments so that they will further the
implementation of the Comprehensive Development Plan.
+ Keeping the public informed of the County’s development plans.
+ Enabling the County Executive and the County Council to better understand long-term cash needs
and better plan the financing necessary for both capital and operating activities.
Short-Range
One element of the short-range component of the planning process is the annual profile — which is the
culmination of the previous year’s monitoring of demographic data, developmental trends, changing regulatory
and environmental conditions, and the impact of all these factors on future programs. This analysis provides the
basis for the next year’s plan of action — primarily as will be embodied in the Capital Budget.
The Annual Profile, then, serves three basic purposes:
✓ It monitors changes in baseline conditions and so informs decision-makers.
✓ It analyzes the impacts of changes in baseline conditions on goals and policies.
2004 Capital Budget Summary 199
Linkage (Continued)
✓ It provides an update, via the modification of objectives, to the mid-range component of the planning
process, and hence, to the long-range component — thus completing the cycle.
Summary
Linkage between the Comprehensive Development Planning process and the Capital Program and Budget is
accomplished with general policies or strategies which are utilized in developing the Capital Program:
∗ Conformance with New Castle County’s Comprehensive Development Plan, as updated.
∗ Maintenance or improvement of the ratio of debt service to the total Operating Budget, with the life of
specific issues paralleling the life (10-year minimum) of respective assets ($15,000 minimum),
utilizing the analytical tool of constant principal repayment.
∗ Maximization of intergovernmental funding (federal, state, municipal and private) of activities which
are in conformance with New Castle County’s Comprehensive Development Plan.
∗ Protection of the County’s investment in existing facilities, where appropriate, to avoid the higher cost
of rehabilitation and/or replacement associated with deferment.
∗ Authorization of new projects only as consistent with each department’s ability to complete prior
authorized projects.
∗ Utilization (where appropriate) of user fees as a revenue source to offset (in full or in part) the
operating and debt service expenses resulting from capital projects when completed.
∗ Fostering economies of scale through inter-jurisdictional cooperation.
∗ Promotion of economic development and its inherent contributions (leverage; private sector
investment; expansion of existing job market).
The impact of this linkage can be summarized as follows:
✓ The continuous monitoring of change.
✓ The continuous refinement of goals and policies in order to address change and provide direction to
fiscal and development-related decisions.
✓ Ensuring the interrelationship of capital programming and budgeting with the Comprehensive
Development Plan.
✓ Ensuring the Capital Program and Budget are in conformity with the State of Delaware’s Quality of
Life legislation.
200 2004 Capital Budget Summary
Quarterly Capital Review
During the fiscal year, the Chief Administrative Officer and the members of CPBRC meet quarterly to review
and monitor the status of all approved capital projects and programmed capital projects. A status report summary of
all capital projects is issued at the end of each review forum. The quarterly review is held with each County agency
that has authorized capital projects or programmed capital projects to determine:
■ Status of existing projects
• Financial liquidity
• Estimated completion date
• Changes in project scope
■ Status of the program for the next six years
• Planned project scope and/or cost adjustments
• Conformance with the County’s Comprehensive Development Plan and, if applicable, the agency’s
Comprehensive Plan
• New and/or deleted planned projects
■ Impact of capital spending upon the Operating Budget
• Project acceptability
• Additional costs and/or savings to the Operating Budget
• Fiscal planning
The table on Page 196 presents the impact of the FY 2004 Capital Budget upon the annual Operating Budget.
2004 Capital Budget Summary 201
New Castle County
FY 2004
Capital Budget
Department & Funding Summary
FY 2004Capital Budget
Department
Special Services
Sewer $45,300,000
Facilities/Equipment (17,270,000)
Parks 40,515,000
Total Special Services $68,545,000
Community Services 6,730,000
Police 50,000
Administration 2,025,000
County Executive 800,000
Total All Departments $78,150,000
Funding
Bonds $75,627,000
State 1,158,000
General Fund (3,445,000)
Impact Fees 1,460,000
Other 3,350,000
Total All Funding $78,150,000
Sewer
$45,300
Sewer
$45,300
Community
Services
$6,730
Executive
$800
Police
$50
Police
$50
Executive
$800
Sewer
$45,300
Administration
$2,025
Parks
$40,515Police
$50
Facilities/Equipment
(17,270)
Executive
$800
Community
Services
$6,730
202 2004 Capital Budget Summary
Capital BudgetCapital Budget
By Department/Program and Funding SourceBy Department/Program and Funding Source
Fiscal Year 2004Fiscal Year 2004
State
Impact Fees
Other
General Fund
Bonds
$ 1,158
$ 1,460
$ 3,350
$75,627
($3,445)
Sources of Funds
(in Thousands)
TOTAL
$78,150
Uses of Funds
(in Thousands)
2004 Capital Budget Summary 203
New Castle County
FY 2004
CAPITAL BUDGET AND PROGRAM SUMMARY
(in thousands)
P R O G R A M
Total Budget
BUDGET Bal. to & Program
Department/Source of Funds 2004 2005 2006 2007 2008 2009 Complete Cost
Special Services $68,545 $53,795 $24,055 $19,755 $18,905 $18,105 $35,300 $238,460
Community Services 6,730 8,321 2,662 2,468 865 0 0 21,046
Police 50 4,051 0 0 0 0 0 4,101
Administration 2,025 1,675 1,675 1,675 1,675 1,675 0 10,400
County Executive 800 800 800 800 800 800 0 4,800
Total-Project Appropriations $78,150 $68,642 $29,192 $24,698 $22,245 $20,580 $35,300 $278,807
Bonds $75,627 $56,206 $23,905 $19,405 $18,420 $17,155 $35,300 $246,018
State 1,158 7,211 1,112 1,113 0 0 0 10,594
General Fund (3,445) 3,425 3,425 3,425 3,425 3,425 0 13,680
Impact Fees 1,460 0 0 0 0 0 0 1,460
Other 3,350 1,800 750 755 400 0 0 7,055
Total - Project Funding $78,150 $68,642 $29,192 $24,698 $22,245 $20,580 $35,300 $278,807
204 2004 Capital Budget Summary
Capital Budget and Program Summary
Below is a graphic comparison of the capital improvements plan by type of
improvements planned through the next six years. The majority of improvements are for
the planned sewering of Southern New Castle County to assure that present and future
citizens have a safe and environmentally sound place in which to live and work.
Police 5.9%
Parks 15.1%
Police 5.9%
Info Systems 2.4%
Sewer 50,3%
Facilities/Equipment 13.0%
Comm.Services
12.1%
Comm.Services
12.1%
FY 2005
Total
$68,642,000
Info Systems 5.7%
Facilities/Equipment 19.2%
Comm.Services 9.1%Parks 10.1%
Sewer 53.2%
Executive 2.7%
FY 2006
Total
$29,192,000
Info Systems 6.8%
Facilities/Equipment 16.0%
Parks 20.8%
Sewer 43.2%
Comm.Services 10.0%
3.2% Executive 3.2%Executive 3.2%
FY 2007
Total
$24,698,000
Facilities/Equipment 17.1%
Info Systems 7.5%Parks 26.6%
Sewer 41.3%
Comm.Services 3.9%
3.6%EExecutive 3.6%
FY 2008
Total
$22,245,000
Info Systems 2.0%Comm. Services 7.0%
Sewer 47.5%
Executive 1.0%
Parks 42.5%
FY 2004
Total
$78,150,000
BExecutive 3.9%
Executive
3.9%
Executive
3.9%
Executive
3.9%
Executive
3.9%
Executive
3.9%
BExecutive 3.9%BExecutive 3.9%
Parks 29.3%
Facilities/Equipment 19.0%Facilities/Equipment 19.0%
Info Systems 8.1%
Sewer 39.7%
FY 2009
Total
$20,580,000
2004 Capital Budget Summary 205
New Castle County
Expenditure Activity for Six YearsBy Program
20031998 1999 2000 2001 2002$0.0
$10.0
$20.0
$30.0
$40.0
$20.1
$34.1
$15.4
Millions
$20.0
$34.1
$41.0
Sewer 2.4 5.9 7.3 20.2 16.1 8.7
Facilities/Equipment 3.1 3.9 3.9 3.6 2.9 5.0
Parks .8 2.7 4.1 4.5 3.7 18.6
Information Systems 1.6 3.8 2.0 2.4 1.5 2.0
Police 4.1 1.7 2.2 2.2 1.0 .8
Community Services 3.4 2.1 .5 1.2 8.9 5.9
The accompanying chart is a six-year expenditure activity graph summarized by program.
206 2004 Capital Budget Summary
Department of Special Services
Safe treatment and disposal of wastewater is achieved
through the County’s sanitary sewer system. To control
erosion and flooding, the Department reviews
development proposals for compliance with the drainage
code and constructs drainage systems if necessary.
Sanitary sewer projects, together with stormwater
projects, represent the largest segment of the Capital
Budget and Program. General Obligation Bonds
represent 95% of the project funding and 5% comes from
other sources.
The FY 2004 Capital Budget and Program includes
funding for the continuation of the Southern Sewer
System, $11,460,000 in FY 2004 and an additional
$33,974,600 through FY 2009. Septic elimination
programs will receive bond funding of $150,000 in FY
2004 to complete existing projects. A total of $4,200,000
is budgeted for the construction of new sewer relief lines
in FY 2004 and an additional $7,400,000 through FY
2008.
The ongoing rehabilitation of existing sewer lines
continues to involve both large and small projects
totaling $73,550,000 in FY 2004 through FY 2009. The
County’s continuing pump station rehabilitation program
will receive funding of $6,800,000 in FY 2004 and
$1,550,000 FY 2005 through FY 2009. In FY 2004 New
Castle County continues to fund its backwater valve
program with $200,000 a year through FY 2009.
Miscellaneous sewer-related projects, including site
improvements, will receive $1,300,000 in the FY 2004
capital budget.
A total of $1,900,000 has been included in the capital
program through FY 2009 for stormwater improvements
throughout New Castle County and structural retrofits to
comply with EPA consent decree.
The following pages include a six-year sewer and
stormwater expenditure activity graph, the FY 2004
Capital Budget and Program Summary including funding
sources, a schedule of projected operating expenses
associated with projects included in the FY 2004 Capital
Budget and a brief profile of each project included in the
FY 2004 Capital Budget and Program.
Sanitary Sewer & Stormwater Management
� DEPARTMENTAL PROFILES
Waterfarm #1
Wilmington
Newark
New Castle
Delaware City
Middletown
2004 Capital Budget Summary 207
Available Appropriations
as of 2/28/03
$84.1 million
Department of Special Services (Continued)
Sanitary Sewer & Stormwater Management (Continued)
The following chart is a six-year expenditure activity graph for sewer and stormwater. Annotated below the
chart is the amount of available appropriations as of February 28, 2003, the appropriations recommended and
approved for FY 2004.
Recommended FY 2004
Capital Appropriations
$36.0 million
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
$14.0
$16.0
$18.0
$20.0
$22.0
1998 1999 2000 2001 2002 2003
$2.4
$5.9$7.3
$20.2
$16.1
$9.9
Fiscal Year
Sewer and Stormwater
Expenditure Activity for 6 YearsMillions
This map of New Castle County
depicts the location of sanitary facilities and
stormwater projects included in the
FY 2004 Capital Budget.
1. Backwater Valve Improvement*
2. Brandywine HundredNorth Rehabilitation
3. Brandywine Hundred SouthRehabilitation
4. Christiana Hospital SewerOutfall Upgrade
5. Calf Run Relief
6. County-wide Manhole Rehab.
7. Delaware City Sewer Rehab.
8. Edgemoor Pump Station
9. Hyde Run Relief
10. Iron Hill Sewerf
11. MOT Area Maintenance Base
12. Mobile Radio System Upgrade
13. Naamans Pump Station
14. Old Porter Rd.SepticElimination
15. Old State Road Interceptor
16. Pike Creek Improvements
17. Pump Station Meters
18. Pump Station Rehabilitation
19. Red Clay Interceptor Relief
20. River Road Improvements
21. Sewer Repairs and Rehab.
22. Shellbourne Rehabilitation
23. South Delaware Interceptor
24. Southern Sewer Service Area
25. Special Services Complex
26. Stoney Creek Pump Station
27. Terminal Ave. Pump Station
28. Water Farm #1
29. West Chestnut Hill Septic Elim.
*Countywide Scope
*Recommended budget amended to include an increase of
$8,000,000 for the Brandywine Hundred North
Rehabilitation Project, $500,000 for the Christiana Hospital
Sewer Outfall Upgrade Project and $800,000 for the Mobile
Radio System Upgrade Project.
Approved FY 2004
Capital Appropriations
$45.3 million*
208 2004 Capital Budget Summary
(In Thousands)
Category/ Budget Program Balance toProject FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 Complete
SEWER
Sanitary Sewers
Backwater Valve Improvement200 200 200 200 200 200
Belltown Interceptor Relief Phase II300 1,500
Brandywine Hundred North Rehabilitation10,000 2,000 5,000
Brandywine Hundred South Rehabilitation2,000 2,000 1,250 1,000 1,000 1,000 5,000
Calf Run Relief500
Christiana Hospital Sewer Outfall Upgrade500
Countywide Manhole Rehabilitation1,000 1,000 1,000 1,000 1,000 1,000 1,000
Delaware City Sewer Rehabilitation500 1,500
Develop Collection System Improvements2,500
Develop Interceptor Improvements1,600 1,600 1,600 1,600 1,600
Edgemoor Pump Station Upgrade500
Hyde Run Relief1,500 1,000 1,000 1,000 1,000
Iron Hill Sewer300
Mobile Radio System Upgrade800
MOT Area Maintenance Base500
Naamans Pump Station Upgrade300
Old Porter Road Septic Elimination50
Old State Road Interceptor200
Pike Creek Improvements500 3,500
Pump Station Meters300
Pump Station Rehabilitation700 750 800
Red Clay Interceptor Relief1,600 1,600
River Road Improvements800
Sewer Repairs and Rehabilitation2,000 2,000 4,000 4,000 4,000 4,000
Shellburne Rehabilitation350
South Delaware Interceptor100
Southern Sewer Service Area3,000 12,000 27,000
Special Services Complex1,000
Stoney Creek Pump Station Upgrade4,600
Terminal Ave. Pump Station Upgrade400
Water Farm #l Improvements11,000 4,000
West Chestnut Hill Septic Elimination100
Total Sanitary Sewers $45,300 $34,150 $15,150 $10,300 $8,800 $7,800 $34,500
Stormwater Management
Countywide Drainage Problems200 200 200 200 200
New Castle Conservation District180 180 180 180 180
Non Point Source NPDES Permitting Program500
Total Stormwater Management $380 $380 $380 $380 $380 $500
TOTAL SEWER AND STORMWATER $45,300 $34,530 $15,530 $26,210 $9,180 $8,180 $35,000
FUNDING SOURCES
Bonds43,300 34,530 15,530 26,210 9,180 8,180 35,000
Federal
State
Other2,000
Total Funding Sources $45,300 $34,530 $15,530 $26,210 $9,180 $8,180 $35,000
Department of Special Services (Continued)
Sanitary Sewer & Stormwater Management (Continued)
FY 2004 Capital Budget & Program Summary
2004 Capital Budget Summary 209
Measurement of the FY 2004 Capital Budget impact ($4,952,295) upon the annual Operating Budget is
presented below as an addition to or reduction of cost.
Annual Operating Budget Impact
Category/Project
Personnel
Service
Costs
Other
Operating
Costs
Debt
Service
Costs Total
SEWER
Sanitary Sewers
Backwater Valve Improvement $3,000 $16,500 $19,500
Brandywine Hundred North Rehabilitation 825,000 825,000
Brandywind Hundred South Rehabilitation 165,000 165,000
Calf Run Relief 41,200 41,200
Countywide Manhole Rehabilitation 82,500 82,500
Delaware City Sewer Rehabilitation 41,200 41,200
Edgemoor Pump Station Upgrade 41,200 41,200
Hyde Run Relief 124,000 124,000
Iron Hill Sewer 24,800 24,800
Mobile Radio System Upgrade 66,000 66,000
MOT Area Maintenance Base $3,300 12,500 41,200 57,000
Naamans Pump Station Upgrade 24,800 24,800
Old Porter Road Septic Elimination 4,000 4,000
Old State Road Interceptor 16,500 16,500
Pike Creek Improvements 41,200 41,200
Pump Station Meters 24,800 24,800
Pump Station Rehabilitation 57,800 57,800
Red Clay Interceptor 132,000 132,000
River Road Improvements 66,000 66,000
Sewer Repairs and Rehabilitation 165,000 165,000
Shellburne Rehabilitation 29,000 29,000
South Delaware Interceptor 8,200 8,200
Southern Sewer Service Area 498,000 695,000 247,500 1,440,500
Special Services Complex 82,500 82,500
Stoney Creek Pump Station Upgrade 19,395 25,000 379,500 423,895
Terminal Ave. Pump 33,000 33,000
Water Farm #1 Improvements 907,500 907,500
West Chestnut Hill Septic Elimination 8,200 8,200
TOTAL SEWER AND STORMWATER MANAGEMENT $520,695 $735,500 $3,696,100 $4,952,295
Department of Special Services (Continued)
Sanitary Sewer & Stormwater Management (Continued)
Annual Operating Budget Impact
210 2004 Capital Budget Summary
Department of Special Services
Capital Budget & Program Profiles
Individual project profiles are presented below. Projects adopted in the FY 2004 Capital Budget are
highlighted as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5, for
Council District identification.
Project Name: Backwater Valve Improvement
Project Number: 0101
Description: To install backwater valves in flood prone areas to prevent sewage back-ups during wet
weather periods.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 in FY 2004. $200,000 a year FY 2005 through
FY 2009. Total project costs including prior
authorizations $1,800,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $16,500 for the FY 2004 budget. Other
operating costs are estimated to increase $3,000.
Project Name: Belltown Interceptor Relief Phase II
Project Number: 0411
Description: Place 6,600 l.f. relief sewer along Rt. 72 between Salem Church Road and the railroad.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2006 and $1,500,000 in FY 2007. Total
project costs $1,800,000.
Project Name: Brandywine Hundred North Rehabilitation
Project Number: 0005
Description: Rehabilitation of sewer system in North Brandywine Hundred area to
correct capacity shortages due to infiltration and inflow and deteriorated pipe.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $10,000,000 in FY 2004. $2,000,000 in FY 2005 and
$5,000,000 FY 2006. Total project costs including prior
authorizations $24,880,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $825,000 for the FY 2004 budget.
SANITARY SEWER PROJECTS
Project Name: Bridleshire Farms
Project Number: 0213
2004 Capital Budget Summary 211
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Brandywine Hundred South Rehabilitation
Project Number: 0218
Description: Rehabilitation of sewer system in South Brandywine Hundred area (Shellpot Interceptor) to
correct capacity shortages due to infiltration and inflow.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $2,000,000 in FY 2004. $2,000,000 in FY 2005,
$1,250,000 in FY 2006, $1,000,000 in FY 2007 through
FY 2009 and $5,000,000 in future years to complete the
project. Total project costs including prior
authorizations $14,950,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $165,000 for the FY 2004 budget.
Project Name: Calf Run ReliefProject Number: 9701
Description: Selected relief sewer construction between Kirkwood Highway and Stanton
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004. Total project costs including
prior authorizations $1,899,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,200 a year for the FY 2004 budget.
Project Name: Christiana Hospital Sewer Outfall Upgrade
Project Number: 0434
Description: Upgrade to the Christiana Care Medical Center sewer area to handle the increase in flow.
Council District: 1
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004 to upgrade sewer area. Total
project costs are $500,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,250 for the FY 2004 budget.
212 2004 Capital Budget Summary
Project Name: Countywide Manhole Rehabilitation
Project Number: 0219
Description: Rehabilitate and repair over 3,500 manholes identified as deficient. The work includes
replacing the frame and cover, plus internal repairs needed for structural integrity to stop
infiltration and inflow.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $1,000,000 in FY 2004. $1,000,000 a year FY 2005
through FY 2009 and $1,000,000 in future years to
complete the project. Total project costs including prior
authorizations $8,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $82,500 for the FY 2004 budget.
Project Name: Delaware City Sewer Rehabilitation
Project Number: 0102
Description: Rehabilitate, replace and/or relocate deteriorating sewer lines in Delaware City.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004 and $1,500,000 in future years to
complete the project. Total project costs including prior
authorizations $4,250,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,200 for the FY 2004 budget.
Project Name: Develop Collection System Improvements
Project Number: 0220
Description: Real time dynamic modeling of the sewer collection system to prioritize and perform
rehabilitation
work.
Council District: All
Funding Source: $4,000,000 General Obligation Bonds and $1,500,000
Sewer Capital Hook up fees.
Project Appropriations: $2,500,000 in FY 2005. Total project costs including
prior authorizations $5,500,000.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
2004 Capital Budget Summary 213
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Develop Interceptor Improvements
Project Number: 0221
Description: Real time modeling of the sewer interceptor and force main system to prioritize and perform
rehabilitation work.
Council District: All
Funding Source: $8,800,000 General Obligation Bonds and $800,000
Sewer Capital Hook up fees.
Project Appropriations: $1,600,000 a year FY 2005 through FY 2009. Total
project costs including prior authorizations $9,600,000.
Project Name: Edgemoor Pump Station Upgrade
Project Number: 0312
Description: Installation of pumps with associated mechanical/electrical upgrades.
Council District: 2, 4
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004. Total project costs including
prior authorizations $1,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,200 for the FY 2004 budget.
Project Name: Hyde Run Relief
Project Number: 9604
Description: Relief sewer construction to alleviate identified system constriction points.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $1,500,000 in FY 2004. $1,000,000 a year FY 2005
through FY 2009. Total project costs including prior
authorizations $7,028,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $124,000 for the FY 2004 budget.
214 2004 Capital Budget Summary
Project Name: Iron Hill Sewer Extension
Project Number: 0418
Description: Replacement of 6” sewer with 8” main and extension to the Iron Hill Park/Museum area.
Council District: 5
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2004. Total project costs $300,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $24,800 for the FY 2004 budget.
Project Name: Mobile Radio System Upgrade
Project Number: 0433
Description: Upgrades are needed to the two-way radio system equipment in order to utilize the State’s
sites. Numerous blackouts on non-response areas are experienced.
Council District: Various
Funding Source: General Obligation Bonds.
Project Appropriations: $800,000 in FY 2004. Total project costs are $800,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $66,000 for the FY 2004 budget.
Project Name: M.O.T. Maintenance Base
Project Number: 0406
Description: Regional operations base to support growing population in Southern New Castle County.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004. Total project costs $500,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,200 for the FY 2004 budget. Personnel
service costs and other operating costs are estimated to
increase by $15,800 for the FY 2004 budget.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
2004 Capital Budget Summary 215
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Naamans Pump Station Upgrade
Project Number: 0215
Description: Installation of pumps and complete electrical upgrade.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2004. Total project costs including
prior authorizations $500,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $24,800 for the FY 2004 budget.
Project Name: Old Porter Road Septic Elimination
Project Number: 0105
Description: Local sewer system to service eight (8) parcels at the intersection of Old Porter Road and
Red Lion Road.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $50,000 in FY 2004. Total project costs including prior
authorizations $230,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $4,000 for the FY 2004 budget.
Project Name: Old State Road Interceptor
Project Number: 0420
Description: Evaluation, analysis and design of the sewer system at the confluence of the Old State Road
and State Road interceptor.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 in FY 2004. Total project costs $200,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $16,500 for the FY 2004 budget.
216 2004 Capital Budget Summary
Project Name: Pike Creek Improvements
Project Number: 0422
Description: Infiltration and inflow analysis of the interceptor and design improvements to the interceptor
to accommodate additional flows and to connect the system to the White Clay Interceptor.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004 and $3,500,000 in FY 2005. Total
project costs $4,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $41,200 for the FY 2004 budget.
Project Name: Pump Station Meters
Project Number: 0006
Description: Upgrade flow meters at major pump stations.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2004. Total project costs including
prior authorizations $900,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $24,800 for the FY 2004 budget.
Project Name: Pump Station Rehabilitation
Project Number: 0106
Description: Pump station rehabilitation including electricity, controls, pumps, infrastructure and buildings.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $700,000 in FY 2004. $750,000 in FY 2005 and
$800,000 in FY 2006. Total project costs including
prior authorizations $4,135,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $57,800 for the FY 2004 budget.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
2004 Capital Budget Summary 217
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Red Clay Interceptor Relief
Project Number: 9602
Description: Relief sewer construction along the entire Red Clay Interceptor from Richardson Park
through Brandywine Springs County Park to the Brookmeade Little Falls area.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $1,600,000 in FY 2004 and $1,600,000 in FY 2005.
Total project costs including prior authorizations
$9,666,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$132,000 for the FY 2004 budget.
Project Name: River Road Improvements
Project Number: 0423
Description: Upgrade of 8” sewer line on River Road from Grantham Lane to area including the
River Road pump station.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $800,000 in FY 2004. Total project costs $800,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$66,000 for the FY 2004 budget.
Project Name: Sewer Repairs and Rehabilitation
Project Number: 9103
Description: Sewer repairs and rehabilitation as determined by the Department of Special Services through
analysis.
Council District: All
Funding Source: General Obligation Bonds and Private.
Project Appropriations: $2,000,000 in FY 2004, $2,000,000 in FY 2005, and
$4,000,000 a year FY 2006 through FY 2009. Total
project costs including prior authorizations $22,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$165,700 for the FY 2004 budget.
218 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Shellburne Rehabilitation
Project Number: 0421
Description: Evaluation, analysis and rehabilitation of existing local collection system within
backyards of neighborhoods.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $350,000 in FY 2004. Total project costs $350,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$29,000 for the FY 2004 budget.
Project Name: South Delaware Interceptor
Project Number: 0419
Description: Evaluation, analysis and design to existing 24” interceptor to divert flows to the South
Christina Interceptor.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. Total project costs $100,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
Project Name: Southern Sewer Service Area
Project Number: 9603
Description: Construction of sanitary sewer system in the sewer district south of the C&D Canal to
include treatment plant, pump stations, force mains and interceptor sewer lines.
Council District: 6
Funding Source: General Obligation Bonds
Project Appropriations: $3,000,000 in FY 2004, $12,000,000 in FY 2005 and
$27,000,000 in future years to complete the project. Total
project costs including prior authorizations $91,920,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$247,500 for the FY 2004 budget. Personnel services
costs and other operating costs are estimated to increase
$1,193,000.
2004 Capital Budget Summary 219
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Special Services Complex
Project Number: 0107
Description: Site improvements at the Special Services Churchmans Road complex.
Council District: 1
Funding Source: General Obligation Bonds.
Project Appropriations: $1,000,000 in FY 2004. Total project costs including
prior authorizations $3,250,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$82,500 for the FY 2004 budget.
Project Name: Stoney Creek Pump Station Upgrade
Project Number: 9705
Description: Total rehabilitation and replacement of Stoney Creek Pump Station.
Council District: 2
Funding Source: 65% General Obligation Bonds and 35% Sewer Capital
Reserve Account.
Project Appropriations: $4,600,000 in FY 2004. Total project costs including
prior authorizations $17,850,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$379,500 for the FY 2004 budget. Personnel service
costs and other operating costs are estimated to increase
$44,395 with the upgrade.
Project Name: Terminal Avenue Pump Station Upgrade
Project Number: 0217
Description: Installation of pumps and complete electrical upgrades.
Council District: 4
Funding Source: General Obligation Bonds.
Project Appropriations: $400,000 in FY 2004. Total project costs including prior
authorizations $600,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$33,000 for the FY 2004 budget.
220 2004 Capital Budget Summary
Project Name: Waterfarm #1 Improvements
Project Number: 0424
Description: Construction of improvements at Water Farm #l in sewer district south of the C&D Canal,
to include treatment process changes, land acquisition, pump stations, force mains land
application and discharge modification.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $11,000,000 in FY 2004 and $4,000,000 in FY 2005.
Total project costs $15,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$907,500 for the FY 2004 budget.
Project Name: West Chestnut Hill Septic Elimination
Project Number: 9903
Description: Local sewer service to service eight (8) parcels on W. Chestnut Hill Road west of
Sandy Brae Road.
Council District: 5
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. Total project costs including prior
authorizations $202,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
2004 Capital Budget Summary 221
Project Name: Countywide Drainage Problems
Project Number: 0413
Description: To provide for future storm drainage projects to be specified in year of funding authorization.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 a year FY 2005 through FY 2009. Total
project costs $1,000,000.
Project Name: New Castle Conservation District
Project Number: 0414
Description: To provide for future storm drainage projects to be planned, designed and constructed in
cooperation with the New Castle Conservation District.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $180,000 a year FY 2005 through 2009. Total project
costs $900,000.
Project Name: Non Point Source NPDES Permitting
Project Number: 9213
Description: Reduce pollutant discharges via stormwater system in accordance with NPDES Permit
conditions for New Castle County.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in future years. Total project including prior
authorizations $1,450,000.
STORMWATER MANAGEMENT PROJECTS
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
222 2004 Capital Budget Summary
Department of Special Services (Continued)
Facilities/Equipment
Available Appropriations
as of 2/28/03
$39.9 million
Approved FY 2004
Capital Appropriations
($17.2) million
Recommended FY 2004
Capital Appropriations
($17.2) million
C
urrently all programmed buildings and facilities
capital projects will be financed from General
Obligation Bonds with the exception of the City/County
Building Project which will receive 55% funding from
the City of Wilmington. All fleet equipment purchases
budgeted in the Capital Budget for GASB 34
conformance will be funded with General Fund Reserves.
The FY 2004 budget includes $1,100,000 for
ongoing building renovations and general facilities
improvements. Fiscal years 2005-2009 include an
additional $5,500,000 for planned and necessitated
improvements or additions for County buildings and
facilities. The FY 2004 Capital Budget and Program also
includes an additional $3,400,000 in FY 2004 and
$3,500,000 in FY 2005 for renovations to the existing
Police Building. The County paving project will receive
$100,000 in FY 2004 and another $550,000 programmed
through FY 2009. This will allow the County to
continue improvements to the aging parking lots and
walkways. To help eliminate and prevent leaking
roof structures, $600,000 has been programmed in
FY 2004 through FY 2009.
To continue the County’s plan for protection of
its environment and facilities from hazardous
substances (asbestos, PCBs, radon, chemicals) and
underground fuel tanks, the budget includes an
additional $250,000 for this ongoing cleanup.
$1,400,000 has been programmed for FY 2005
through FY 2007 to continue modifications required
by the EPA at closed landfill sites.
FY 2004 also includes $200,000 to upgrade
County fuel facilities and $950,000 for a state of
the art spray booth at the Connor Building.
Technology improvements at County facilities
will be realized by budgeting $2,000,000 for FY
2004 and an additional $2,000,000 for FY 2005
through FY 2006 for integrated security systems and
an additional $100,000 in FY 2004 to upgrade our
HVAC controls. There also is $100,000 programmed
for FY 2004, FY 2005 and FY 2006 to design energy
saving projects at County facilities.
The City/County Building, which is over 20
years old, is programmed to receive an additional
$100,000 in FY 2004 for ongoing modifications.
The chart below is a six-year expenditure activity
graph for Facilities/Equipment. Annotated below is
the amount of available appropriations as of February
28, 2003; the appropriations recommended and
approved for FY 2004.
$0.0
$5.0
$10.0
$15.0
1998 1999 2000 2001 2002 2003
$3.1$3.9 $3.9 $3.5 $2.9
$5.4
Fiscal Year
Facilities/EquipmentExpenditure Activity for 6 Years
Millions
2004 Capital Budget Summary 223
(In Thousands)
Category/
Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
Complete
FACILITIES/EQUIPMENT
Army Creek Landfill Upgrade500 500 200 300
Becks Pond Bathroom Renovations200
Building Renovations3,500 3,600 100 100 100 100
City/County Building & Garage Renovation
Connor Building Spray Booth
100
950
Energy Audit Upgrade100 100 100
Fleet Acquisitions2,779 2,500 2,500 2,500 2,500 2,500
General Facilities Improvements1,000 1,000 1,000 1,000 1,000 1,000
General Paving100 100 100 50 100 200
General Roof Renovations100 200 100 100 100
Government Center Addition(28,449)
Hazardous Substances & Asbestos Abatement50
Inspection of Tanks - Environmental Control200
Police Building Renovations3,400 3,500
Security2,000 1,000 1,000
Tybouts Corner Landfill Upgrade100 100
Upgrade ATC Controls100
Total Facilities/Equipment $(17,270) $8,800 $5,600 $4,050 $3,800 $3,900 300
FUNDING SOURCES
General Obligation Bonds(7,900) 6,300 3,100 1,550 1,300 1,400 300
Federal
State
Other(9,370) 2,500 2,500 2,500 2,500 2,500
Total Funding Sources $(17,270) $8,800 $5,600 $4,050 $3,800 $3,900 300
The following pages include a schedule of projected operating expenses associated with projects included in the
FY 2004 Capital Budget and a brief profile of each project included in the FY 2004 Capital Budget and Program.
FY 2004 Capital Budget & Program Summary
Department of Special Services (Continued)
Facilities/Equipment (Continued)
224 2004 Capital Budget Summary
Annual Operating Budget Impact
Measurement of the FY 2004 Capital Budget impact ($635,400) upon the annual Operating Budget is presented
below as an addition to or reduction of cost.
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
FACILITIES/EQUIPMENT
Becks Pond Bathroom Renovations $16,500 $16,500
Building Renovations 8,200 8,200
City/County Building & Garage Renovations 8,200 8,200
Connor Building Spray Booth 78,400 78,400
Energy Audit Upgrade 8,200 8,200
Fleet Acquisitions General Fund Only 0
General Facilities Improvements 82,500 82,500
General Paving $2,000 8,200 10,200
General Roof Renovations 8,200 8,200
Government Center Addition (1,344,800) (1,344,800)
Hazardous Substances & Asbestos Abatement 4,100 4,100
Inspection of Tanks-Environmental Control 16,500 16,500
Police Building Renovations 280,500 280,500
Security 4,700 $10,000 165,000 179,700
Upgrade ATC Controls 8,200 8,200
TOTAL FACILITIES/EQUIPMENT $6,700 $10,000 $(652,100) $(635,400)
Capital Budget & Program Profiles
Individual project profiles are discussed below. Projects adopted in the FY 2004 Capital Budget are highlighted
as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for Council District
identification.
Department of Special Services (Continued)
Facilities/Equipment (Continued)
Project Name: Army Creek Landfill Upgrade
Project Number: 0126
Description: Various wells and additional equipment as required by EPA approved plan.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 a year FY 2005 through FY 2006 and
$200,000 in FY 2007. $300,000 in future years to
complete the project. Total project costs including prior
authorizations $2,200,000.
FACILITIES/EQUIPMENT
2004 Capital Budget Summary 225
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Becks Pond Restroom Renovation
Project Number: 0426
Description: Renovation to exterior bath house restrooms to be used for new pavilion picnic park.
Council District: 5
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 in FY 2004. Total project costs $200,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $16,500 for the FY 2004 budget.
Project Name: Building Renovations
Project Number: 0401
Description: Capital improvements to County buildings as required.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. $100,000 a year FY 2005
through FY 2009. Total project costs $600,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $8,200 for the FY 2004 budget.
Project Name: City/County Building & Parking Garage Renovations
Project Number: 9167
Description: Repairs to structure and floor of parking garage and other required building renovations.
Council District: 4
Funding Source: General Obligation Bonds and City of Wilmington.
Project Appropriations: $100,000 in FY 2004. Total project costs including prior
authorizations $4,469,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
226 2004 Capital Budget Summary
Project Name: Connor Spray Booth
Project Number: 0425
Description: Paint spray booth with storage and resporatory facilities.
Council District: 1
Funding Source: General Obligation Bonds.
Project Appropriations: $950,000 in FY 2004. Total project costs $950,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $78,400 for the FY 2004 budget.
Project Name: Energy Audit/Upgrade
Project Number: 0415
Description: Professionally review energy usage patterns, efficiency of various elements of infrastructure.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. $100,000 a year FY 2005
through FY 2006. Total project costs $300,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will
increase $8,200 for the FY 2004 budget.
Project Name: Fleet Acquisitions
Project Number: 0230
Description: Purchase of heavy equipment, off road equipment and vehicles.
Council District: All
Funding Source: General Fund.
Project Appropriations: $2,779,000 in FY 2004. $2,500,000 a year FY 2005
through FY 2009. Total project costs including prior
authorizations $19,850,000.
Operating Budget Impact: No debt service associated with the FY 2004 General
Fund appropriations. No additional operating impact
associated with the acquisition of these replacement
vehicles.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
2004 Capital Budget Summary 227
Project Name: General Facilities Improvements
Project Number: 0114
Description: Improvements as needed to various facilities.
Council District: All
Funding Source: General Obligation Bonds
Project Appropriations: $1,000,000 in FY 2004. $1,000,000 a year FY 2005
through FY 2009. Total project costs including prior
authorizations $7,750,000
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$82,500 for the FY 2004 budget.
Project Name: General Paving
Project Number: 9808
Description: Repaving at various County locations, including curbs, sidewalks and drainage repairs.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004 and $100,000 a year FY 2005
through FY 2006. $50,000 in FY 2007, $100,000 in FY
2008 and $200,000 in FY 2009. Total project costs
including prior authorizations $1,605,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget. Personnel service costs
are estimated to increase by $2,000.
Project Name: General Roof Renovations
Project Number: 9909
Description: Major roof renovations at various County owned facilities.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004, $200,000 in FY 2006, and
$100,000 in FY 2007 through FY 2009. Total project
costs including prior authorizations $1,100,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
228 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Government Center Addition
Project Number: 0202
Description: De-Authorize project.
Council District: 1
Funding Source: General Fund and General Obligation Bonds.
Project Appropriations: De-Authorization of $28,449,000 in FY 2004.
Operating Budget Impact: No operating impact associated with this project. Future
debt service costs will decrease $1,344,800 as a result of
de-authorizing this project.
Project Name: Hazardous Substances and Asbestos Abatement
Project Number: 9035
Description: Abatement and/or disposal of asbestos and other hazardous materials.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $50,000 in FY 2004. Total project costs including prior
authorizations $1,372,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$4,100 for the FY 2004 budget.
Project Name: Inspection of Tanks - Environmental Control
Project Number: 8919
Description: Inspection of tanks, replacing, retrofitting and monitoring.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 FY 2004. Total project costs including prior
authorizations $1,671,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$16,500 for the FY 2004 budget.
2004 Capital Budget Summary 229
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Police Building Renovations
Project Number: 9529
Description: Renovations to Police Building due to space, personnel changes and additions.
Council District: 1
Funding Source: General Obligation Bonds.
Project Appropriations: $3,400,000 in FY 2004 and $3,500,000 in FY 2005. Total
project costs including prior authorizations $7,034,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$280,500 for the FY 2004 budget.
Project Name: Security
Project Number: 9910
Description: Install upgraded integrated security systems at various County facilities.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $2,000,000 in FY 2004 and $1,000,000 a year FY 2005
through FY 2006. Total project costs including prior
authorizations $5,700,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$165,000 for the FY 2004 budget. Operating costs are
estimated to increase $14,700 for personnel service costs
and other operating costs for the upgraded security.
Project Name: Tybouts Corner Landfill Upgrade
Project Number: 0127
Description: Install and monitor additional equipment as required by EPA.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 a year FY 2005 through FY 2006. Total project
costs including prior authorizations $300,000.
230 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Upgrade ATC Controls
Project Number: 0014
Description: Upgrade HVAC controls to current technology at various locations.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. Total project costs including prior
authorizations $1,010,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
Ongoing purchases of heavy equipment, offroad equipment and vehicles.
2004 Capital Budget Summary 231
Parks
T
he Department of Special Services has responsibility for developing and maintaining over 5,000 acres of
parkland controlled by New Castle County. Land development projects must be consistent with the
department’s Comprehensive Development Plan for expansion and development of existing and new
parks/recreational facilities. Land acquisition projects must also be in conformance with the department’s
Comprehensive Development Plan to expand strategic land holdings for the preservation of natural areas and the
development of district and regional parks, as approved.
Although the County has received Federal and State funding assistance with land acquisition and development
projects in the past, the approved six-year Capital Program for parks does not include any Federal or State funding.
Therefore, all programmed parks projects included in the FY 2004 Capital Budget and Program will be funded with
General Obligation Bonds of New Castle County, General Fund Reserves and impact fees collected through June 30,
2003. As the County continues to collect recently approved impact fees, the need for General Obligation Bonds will
be reduced.
The FY 2004 Capital Budget includes funding
of $16,000,000 for acquisition of parkland for
future development of active recreation facilities.
Also budgeted in FY 2004 is an additional
$5,000,000 toward a new initiative for acquiring
land for open space and farmland preservation
initiatives. FY 2005 includes an additional
$5,000,000 to continue this initiative within New
Castle County. An additional $2,000,000 is
budgeted in FY 2004 for the continuing
development of the Wiggins Mill Regional Park.
An additional $4,000,000 also is budgeted in FY
2005 through FY 2009 for the completion of this
project. FY 2004 is programmed for $12,000,000
to be used for developing the newly acquired
Glasgow Regional Park. The FY 2004 Capital
Budget also includes $2,000,000 for the planning
and design of the Southern Regional Park. Also,
$2,000,000 has been budgeted in FY 2005 to begin
the development of the Southern Regional Park
with another $4,000,000 programmed through FY
2007. For planned improvements to the Iron Hill
Park, $1,000,000 is budgeted in FY 2004 and
another $500,000 is programmed for FY 2008.
The FY 2005 through FY 2009 Capital
Program includes over $30,000,000 for numerous
projects required for the continuing development
and acquisition of parks for our ever growing population. Major projects included in this amount are: development
of a Southern Regional Park, $4,000,000, parkland acquisition $6,000,000 and $5,000,000 for the open space and
farmland initiative program.
The following pages include a six-year expenditure activity graph, the FY 2004 Capital Budget and Program,
including funding sources, a schedule of projected operating expenses associated with projects included in the
FY 2004 Capital Budget and a brief profile of each project included in the FY 2004 Capital Budget and Program.
Auto Cad rendering of
Rockwood Carriage House and Visitor’s Center.
Department of Special Services (Continued)
232 2004 Capital Budget Summary
Available Appropriations
as of 2/28/2003
$24.2 million
Approved FY 2004
Capital Appropriations
$40.5 million*
Recommended FY 2004
Capital Appropriations
$24.5 million
Wilmington
New Castle
Newark
Delaware City
Middletown
Department of Special Services (Continued)
Parks (Continued)
The chart shown below is a six-year expenditure activity graph for Parks. Annotated beside the chart is the
amount of available appropriations at February 28, 2003; the appropriations recommended and approved for FY
2004.
This map of
New Castle County
depicts the location
of park projects
included in the
FY 2004
Capital Budget.
*Recommended budget amended to include an
increase of $6,000,000 for the Parkland
Acquisition Project and $10,000,000 for the
Glasgow Regional Park Project.
$0.0
$3.0
$6.0
$9.0
$12.0
$15.0
$18.0
$21.0
$24.0
1998 1999 2000 2001 2002 2003
$0.8$2.7
$4.1$6.2
$3.7
$19.2
Fiscal Year
ParksExpenditure Activity for 6 Years
Millions
1. Bonsall Park Walking Path
2. Brandywine Springs Park
3. Canby West Road Renovations
4. Coventry District Park
5. Game Court Improvements*
6. General Parkland Improvements
7 Glasgow Regional Park
8. Iron Hill Park
9. Land Acquisition*
10. Meadowood Park
11. Parkland Acquisiion
12. Pavilion Renovations*
13. Play Area Improvements*
14. Southern Regional Park
15. Talley Day Park Phase II
16. Wiggins Mill
17. Woodshaven Improvements
*Countywide Scope
2004 Capital Budget Summary 233
(In Thousands)
Category/Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
CompletePARKS
Bonsall Park Walking Path200
Brandywine Springs Park300
Bridge Improvements100 100
Canby West Road Renovations150
Coventry District Park Expansion300 500 500
District Park #51,000 1,000
Game Court Improvements75 75 75 75 75 75
General Parkland Improvements350 250 250 250 250 250
Glasgow Regional Park12,000
Iron Hill Park1,000 500
Land Acquisition5,000 5,000
Maintenance Base Renovations100
Meadowood Park Drainage100
Middle Run Valley1,000 1,000
Parkland Acquisition16,000 2,000 2,000 2,000
Pavilion Renovations100 100
Play Area Improvements90 90 100 100 100 100
River Road Park Expansion250
Southern Regional Park2,000 2,000 2,000 2,000
Sports Lighting500 500
Talley Day Park Phase II500
Wiggins Mill2,000 2,000 1,000 1,000
Woodshaven Improvements350
Total Parks $40,515 $10,365 $2,925 $5,125 $5,925 $6,025 $0
FUNDING SOURCES
Bonds33,265 10,365 2,925 5,125 5,925 6,025
Federal
State2,000
Other5,250
Total Funding Sources $40,515 $10,365 $2,925 $5,125 $5,925 $6,025 $0
FY 2004 Capital Budget & Program Summary
Department of Special Services (Continued)
Parks (Continued)
234 2004 Capital Budget Summary
Department of Special Services (Continued)
Parks (Continued)
Annual Operating Budget Impact
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
PARKS
Bonsall Park Walking Path $16,500 $16,500
Brandywine Springs Park 24,700 24,700
Canby West Road Renovations 12,400 12,400
Coventry District Park Expansion $24,000 $750 24,800 49,550
Game Court Improvements 6,200 6,200
General Parkland Improvements 28,800 28,800
Glasgow Regional Park 282,200 6,200 825,000 825,000
Iron Hill Park 73,000 General Fund Only 73,000
Land Acquisition 412,500 412,500
Meadowood Park Drainage 8,200 8,200
Parkland Acquisition 1,320,000 1,320,000
Pavilion Renovations 8,200 8,200
Play Area Improvements 7,400 7,400
Southern Regional Park 288,000 7,000 165,000 460,000
Talley Day Park Phase II 18,000 2,000 41,200 61,200
Wiggins Mill 199,000 6,000 General Fund Only 205,000
Woodshaven Improvements 40,110 500 8,250 48,860
TOTAL PARKS $924,310 $22,450 $2,909,150 $3,855,910
Measurement of the FY 2004 Capital Budget impact ($3,855,910) upon the annual Operating Budget is
presented below as an addition to or reduction of cost.
Glasgow Regional Park Concept.
2004 Capital Budget Summary 235
Department of Special Services
Capital Budget & Program Profiles
Individual project profiles are discussed below. Projects adopted in the FY 2004 Capital Budget are highlighted as a
blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for Council District
identification.
Project Name: Bonsall Park Walking Path
Project Number: 0431
Description: Increase length of existing walking path.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $200,000 in FY 2004. Total project costs $200,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$16,500 for the FY 2004 budget.
Project Name: Brandywine Springs Park
Project Number: 0115
Description: Lake Washington renovation, restoration of historic bridge abutment and pedestrian bridge.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2004. Total project costs including prior
authorizations $650,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$24,700 for the FY 2004 budget.
Project Name: Bridge Improvements
Project Number: 0016
Description: Renovations of County park pedestrian foot bridges.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2005, $100,000 in FY 2007 and $100,000
in FY 2009. Total project costs including prior
authorizations $440,000.
PARKS
236 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Canby West Road Renovations
Project Number: 0430
Description: Reconstruction of park road.
Council District: 4
Funding Source: General Obligation Bonds.
Project Appropriations: $150,000 in FY 2004. Total project costs $150,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$12,400 for the FY 2004 budget.
Project Name: Coventry District Park Expansion
Project Number: 0328
Description: Improvements and addition of recreation facilities in existing district park.
Council District: 1
Funding Source: General Obligation Bonds.
Project Appropriations: $300,000 in FY 2004 and $500,000 a year FY 2005
through FY 2006. Total project costs including prior
authorizations $1,400,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$24,800 for the FY 2004 budget. Operating costs are
estimated to increase $24,750 for personnel service costs
and other operating costs associated with the park
expansion.
Project Name: District Park #5
Project Number: 0117
Description: Purchase of Harris/Grimm property and site work to develop a district park at the Prest
Property
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $1,000,000 in FY 2008 through FY 2009. Total project
costs including prior authorizations $3,150,000.
2004 Capital Budget Summary 237
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Game Court Improvements
Project Number: 0427
Description: Improvements and renovations to existing tennis and basketball courts.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $75,000 in FY 2004 and $75,000 a year FY 2005 through
FY 2009. Total project costs $450,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$6,200 for the FY 2004 budget.
Project Name: General Parkland Improvement
Project Number: 0429
Description: Improvements to various parks.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $350,000 in FY 2004 and $250,000 a year FY 2005
through FY 2009. Total project costs $1,600,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$28,800 for the FY 2004 budget.
Project Name: Glasgow Regional Park
Project Number: 9916
Description: Development of a regional park facility in the Glasgow area.
Council District: 5
Funding Source: General Obligation Bonds, Impact Fees and General
Fund.
Project Appropriations: $12,000,000 in FY 2004. Total project costs including
prior authorizations $23,000,000.
Operating Budget Impact: Operating costs are estimated to increase $288,400 for
personnel service costs and other operating costs
associated with park maintenance. Debt service costs for
the 20-year borrowing will increase $825,000 for the FY
2004 budget.
238 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Iron Hill Park
Project Number: 0333
Description: Develop master plan for the park.
Council District: 5
Funding Source: General Obligation Bonds and General Fund.
Project Appropriations: $1,0000,000 in FY 2004 and $500,000 in FY 2008.
Total project costs including prior authorizations
$1,700,000.
Operating Budget Impact: Personnel service costs are estimated to increase $73,000.
Project Name: Land Acquisition
Project Number: 0330
Description: Funding for farmland preservation and open space initiatives.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $5,000,000 in FY 2004 and $5,000,000 in FY 2005.
Total project costs including prior authorizations
$15,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$412,500 for the FY 2004 budget.
Project Name: Maintenance Base Renovations
Project Number: 9809
Description: Construct new office and storage facilities and renovations as required.
Council District: 1, 3
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2005. Total project costs including prior
authorizations $690,000.
2004 Capital Budget Summary 239
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Meadowood Park Drainage
Project Number: 0432
Description: Correct drainage pipe problems in park.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004. Total project costs $100,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
Project Name: Middle Run Valley
Project Number: 9715
Description: Development and improvements to the Middle Run Valley Natural Area property.
Council District: 3
Funding Source: General Obligation Bonds.
Project Appropriations: $1,000,000 a year FY 2008 through FY 2009. Total
project costs including prior authorizations $3,100,000.
Project Name: Parkland Acquisition
Project Number: 0331
Description: Parkland Acquisition.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $16,000,000 in FY 2004 and $2,000,000 a year FY 2007
through FY 2009. Total project costs including prior
authorizations $27,000,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$1,320,000 for the FY 2004 budget.
Project Name: Pavilion Renovations
Project Number: 9815
Description: Renovations of pavilions at various parks.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $100,000 in FY 2004 and $100,000 in FY 2007. Total
project costs including prior authorizations $289,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,200 for the FY 2004 budget.
240 2004 Capital Budget Summary
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Play Area Improvements
Project Number: 0428
Description: Improvements to existing play areas.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $90,000 in FY 2004, $90,000 in FY 2005 and $100,000 a
year FY 2006 through FY 2009. Total project costs
$580,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$7,400 for the FY 2004 budget.
Project Name: River Road Park Expansion
Project Number: 0506
Description: Expand park area to include new recreational facilities.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $250,000 in FY 2005. Total project costs $250,000.
Project Name: Southern Regional Park
Project Number: 0334
Description: Development of a Southern Regional Park.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $2,000,000 in FY 2004 and $2,000,000 a year FY 2005
through FY 2007. Total project costs $8,200,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$165,000 for the FY 2004 budget. Personnel service
costs are estimated to increase $288,000 and other
operating costs are estimated to increase $7,000.
Project Name: Sports Lighting
Project Number: 0121
Description: Lighting of existing sports fields.
Council District: 3, 4
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2007 and $500,000 in FY 2009. Total
project costs including prior authorizations $1,800,000.
2004 Capital Budget Summary 241
Department of Special Services (Continued)
Capital Budget & Program Profiles (Continued)
Project Name: Talley Day Park Phase II
Project Number: 9714
Description: Development of active and passive recreation and support facilities and parking.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $500,000 in FY 2004. Total project costs including prior
authorizations $2,410,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$41,200 for the FY 2004 budget. Personnel service costs
are estimated to increase $18,000 and other operating
costs are estimated to increase $2,000.
Project Name: Wiggins Mill
Project Number: 0205
Description: Plan, design and develop district park.
Council District: 6
Funding Source: General Obligation Bonds.
Project Appropriations: $2,000,000 in FY 2004. $2,000,000 in FY 2005 and
$1,000,000 a year FY 2008 through FY 2009. Total
project costs including prior authorizations $9,100,000.
Operating Budget Impact: No debt service costs associated with the FY 2004
General Fund appropriations. Personnel service costs are
estimated to increase $199,000 and other operating costs
are estimated to increase $6,000.
Project Name: Woodshaven Improvements
Project Number: 0204
Description: Development of a passive park.
Council District: 2
Funding Source: General Obligation Bonds and Impact Fees.
Project Appropriations: $350,000 in FY 2004. Total project costs including prior
authorizations $700,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$8,250 for the FY 2004 budget. Personnel service costs
are estimated to increase $40,110 and other operating
costs are estimated to increase $500 for the development
of the park.
242 2004 Capital Budget Summary
Department of Community Services
Provision of library services, community develop-
ment and recreational activities to County residents are
functions performed by the Department of Community
Services.
- Sports and recreational programs offered by the
Department include sports leagues and tournaments, adult
activitities at PAL Centers, Smart Beginnings, summer
camps, Safety Town, Art Studio courses and workshops,
equestrian events and programs at Carousel Park and
Special Events programming, e.g., sleep overs, the Ice
Cream Festival and the Festival of Lights at Rockwood
Park.
- Senior citizens can participate in the activities and
hot noon meals offered at senior centers and nutrition sites
which are sponsored by the County in cooperation with
local community groups. The Parks and Recreation
Advisory Board provides input on departmental programs.
- The County’s library system provides a total of 15
public libraries. Eight facilities are directly administered
by the Department (Appoquinimink, Claymont, New
Castle County Brandywine Hundred, Concord, Hockessin,
Kirkwood, Newark, Bear, and Elsmere), and seven are
contractually managed (Corbit-Calloway, Delaware City,
New Castle, Wilmington and its three branches,
Woodlawn, the North Wilmington Branch and La
Biblioteca del Pueblo). Capital Program objectives
include:
■ Library Facilities - Expansion and addition of
library facilities.
■ Adult Activity Centers - New facility con-
struction.
In 1990 New Castle County structured a public,
private partnership for the construction of new libraries.
This partnership allowed for the sharing of construction
costs amongst the State, County and the private sector. It
also allowed for private input on the design and needs of
the new libraries.
During FY 2003 the Department completed a
$5,500,000 expansion of the existing Newark Library
including library space and meeting rooms. The
Department also completed the construction of a new
$11,626,000 library facility located in Northern New
Castle County. Funding for the Newark Library expansion
was 41% State funding, 54% General Obligation Bonds,
and 5% impact fees; whereas the New Castle County
Brandywine Hundred Library was funded as follows: State
Funding 41%, General Obligation Bonds 32% and private
fund raising 27%.
For senior citizens in the New Castle area, the
Department is managing the construction of a new
$2,500,000 adult activity center funded with Federal funds
and General Obligation Bonds.
The FY 2004 capital budget includes $3,005,000 for
construction of the new Woodlawn Library. In FY 2004
the Department is requesting $1,388,000 for the Hockessin
Library Expansion and $2,162,000 for the Kirkwood
Highway Library expansion projects. These funds will be
used for planning and design of these projects. FY 2005
through FY 2008 includes a total of $8,805,000 for the
construction of a new library in southern New Castle
County.
The following pages include a six-year expenditure
activity graph, the FY 2004 Capital Budget and Program
including funding sources and a profile of each project
included in the FY 2004 Capital Budget and Program.
Kirkwood Highway Library slated for expansion.
2004 Capital Budget Summary 243
Department of Community Services (Continued)
The accompanying chart is a six-year expenditure activity graph for the Community Services Department.
Annotated below the chart is the amount of available appropriations as of February 28, 2003; the appropriations
recommended and approved for FY 2004.
Available Appropriations
as of 2/28/2002
$3.7 million
Approved FY 2004
Capital Appropriations
$6.7 million*
Recommended FY 2004
Capital Appropriations
$6.6 million
(In Thousands)
Category/Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
CompleteLIBRARIES
Hockessin Library Expansion$1,388 $2,151
Kirkwood Highway Library Expansion2,162 3,360
NCC Library Brandywine Hundred Branch175
Southern Library2,810 2,662 2,468 865
Woodlawn Library3,005
Total Libraries $6,730 $8,321 $2,662 $2,468 $865 $0 $0
FUNDING SOURCES
Bonds4,262 2,861 800 600 465
Federal
State1,058 4,660 1,112 1,113
Other1,410 800 750 755 400
Total Funding Sources $6,730 $8,321 $2,662 $2,468 $865 $0 $0
FY 2004 Capital Budget & Program Summary
$0.0
$5.0
$10.0
$15.0
1998 1999 2000 2001 2002 2003
$3.4$2.1
$0.5$1.2
$8.9
$6.4
Fiscal Year
Community ServicesExpenditure Activity for 6 Years
Millions
*Recommended budget amended to include increase of $175,000 for the NCC Library Brandywine Hundred Branch.
244 2004 Capital Budget Summary
Department of Community Services (Continued)
Annual Operating Budget Impact
Measurement of the FY 2004 Capital Budget impact ($411,873) upon the annual Operating Budget is presented
below as an addition to or reduction of cost.
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
Libraries
Hockessin Library Expansion $114,500 $114,500
Kirkwood Highway Library Expansion 178,300 178,300
NCC Library Brandywine Hundred Branch 14,438 14,438
Woodlawn Library $60,335 44,300 104,635
TOTAL LIBRARIES $60,335 $0 $351,538 $411,873
New Castle County Library Brandywine Hundred Branch.
Department of Community Services (Continued)
Capital Budget & Program Profiles
2004 Capital Budget Summary 245
Project Name: Hockessin Library Expansion
Project Number: 0417
Description: Expansion of the current Hockessin Branch Library facility, approximately 5,000 square feet.
Council District: 3
Funding Source: General Obligation Bonds and State Funding.
Project Appropriations: $1,388,000 in FY 2004 and $2,151,000 in FY 2005. Total
project costs $3,539,000 for the FY 2004 budget.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$114,500 for the FY 2004 budget.
Project Name: Kirkwood Highway Library Expansion
Project Number: 0418
Description: Expansion of the current Kirkwood Branch Library facility, approximately 12,000 square feet.
Council District: 3
Funding Source: General Obligation Bonds and State Funding.
Project Appropriations: $2,162,000 in FY 2004 and $3,360,000 in FY 2005. Total
project costs $5,522,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$178,300 for the FY 2004 budget.
Project Name: NCC Library Brandywine Hundred Branch
Project Number: 9333
Description: Construction of the Northern Regional Library, approximately 40,000 square feet.
Council District: 2
Funding Source: General Obligation Bonds.
Project Appropriations: $175,000 in FY 2004. Total project costs including prior
authorizations $11,801,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$15,000 for the FY 2004 budget.
Individual project profiles are presented below. Projects adopted in the FY 2004 Capital Budget are
highlighted as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for
Council District identification.
Department of Community Services (Continued)
Capital Budget & Program Profiles
246 2004 Capital Budget Summary
Project Name: Southern Library
Project Number: 0329
Description: Construction of a library facility in Southern New Castle County.
Council District: 5
Funding Source: $3,065,000 General Obligation Bonds. $3,335,000 State
Funding and $2,705,000 Private Funding.
Project Appropriations: $2,810,000 in FY 2005, $2,662,000 in FY 2006,
$2,468,000 in FY 2007 and $865,000 in FY 2008. Total
project costs including prior authorizations $9,105,000.
Project Name: Woodlawn Library
Project Number: 0335
Description: A 15,000 square foot library at the former Department of Motor Vehicles site in the City of
Wilmington on Bancroft Parkway.
Council District: 4
Funding Source: General Obligation Bonds, State Funding, Impact Fees and
Private Donation.
Project Appropriations: $3,005,000 in FY 2004. Total project costs including prior
authorizations $4,565,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$44,300 for the FY 2004 budget. Personnel service costs
are estimated to increase $60,335.
5,000 square foot expansion planned
for Hockessin Library.
12,000 square foot expansion planned
for Kirkwood Highway Library.
2004 Capital Budget Summary 247
The Department of Police provides law
enforcement, emergency communications (911),
emergency medical services, and emergency
preparedness services to the residents of New Castle
County. The following briefly describes the
Department’s functions and objectives in this year’s
Capital Budget and Program.
The New Castle County Police represent the
largest municipal law enforcement agency in the State
of Delaware. Providing jurisdictional police services to
over 500,000 residents of New Castle County, they
respond to emergency and non-emergency calls for
service in all unincorporated and some incorporated
areas in New Castle County. In addition, the Department
provides for police services to the Town of Middletown
on a contractual basis. Capital Program objectives
include:
■ Law Enforcement Facilities - Establish
community facilities to better serve the
needs of County residents and police offi-
cers.
■ Communications Improvements - Protect
the lives of police officers and residents
through state-of-the-art equipment and tech-
nology.
The FY 2004 Capital Budget and Program includes
$3,400,000 in FY 2004 and $3,500,000 in FY 2005 for
renovations to the current Police Building. Since the
department of Special Services will be managing this
project, these funds are budgeted in the Facilities
Section of the Special Services Capital Budget.
The FY 2004 Capital Budget and Program also
includes an additional $1,500,000 in FY 2005 for the
construction of a new Police range facility replacing the
antiquated facility currently being used. This project is a
joint project with the City of Wilmington Police
Department which will fund 50% of the project costs.
The Emergency Communications Division serves
as the vital link between the populace of New Castle
County and all related requests for police, fire and
ambulance service. Additionally, the Emergency
Communications Division assists in the dispatch of other
municipal user groups and other incorporated municipal
police agencies. Capital Program objectives include:
■ Communication Improvements - Protection
of County residents through state-of-the-art
communications networks.
Included in FY 2004 is $50,000 and FY 2005
$2,551,000 for the purchase and installation of new
computer equipment and software required to maintain
the highest level of communication for New Castle
County residents.
Department of Police
Police Building to undergo $7.0 million
in renovations in FY 2004 and FY 2005.
248 2004 Capital Budget Summary
The Emergency Medical Services Division
provides for direct medical services to all life
threatening and non-life threatening emergencies. The
advanced life support units, working in conjunction
with all volunteer fire companies, now provides for a
program which establishes the best in initial medical
observations and stabilization during medical situations.
The following pages include a schedule of
projected operating expenses associated with projects
included in the FY 2004 Capital Budget and a profile of
each project included in the FY 2004 Capital Budget
and Program.
The accompanying chart is a six-year expenditure
activity graph for the Department of Police. Annotated
below the chart is the amount of available
appropriations as of February 28, 2003; the
appropriations recommended and approved for FY
2004. Listed below is a schedule of the FY 2004
Capital Budget and Program.
Department of Police (Continued)
$0.0
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
1998 1999 2000 2001 2002 2003
$4.1
$1.7$2.2 $2.1
$1.0 $0.8
Fiscal Year
PoliceExpenditure Activity for 6 Years
Millions
Available Appropriations
as of 2/28/2003
$1.0 million
Approved FY 2004
Capital Appropriations
$0.5 million
Recommended FY 2004
Capital Appropriations
$0.5 million
FY 2004 Capital Budget & Program Summary
(In Thousands)
Category/Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
CompletePOLICE
Computer System50 2,551
Police Range Facility1,500
Total Police $50 $4,051 $0 $0 $0 $0 $0
FUNDING SOURCES
Bonds(200) 500
Federal
State2,551
Other250 1,000
Total Funding Sources $50 $4,051 $0 $0 $0 $0 $0
2004 Capital Budget Summary 249
Department of Police (Continued)
Annual Operating Budget Impact
Measurement of the FY 2004 Capital Budget impact ($4,000) upon the annual Operating Budget is presented
below as an addition to or reduction of cost.
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
POLICE
Computer System$0 $0 $4,000 $4,000
TOTAL POLICE $0 $0 $4,000 $4,000
Individual project profiles are presented below. Projects adopted in the FY 2004 Capital Budget are
highlighted as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for
Council District identification.
Project Name: Computer System
Project Number: 0410
Description: Purchase and install department computer network to include hardware, software, planning,
training and management fees.
Council District: 1
Funding Source: $50,000 General Obligation Bonds and $2,551,000 State
Funding.
Project Appropriations: $50,000 in FY 2004 and $2,551,000 in FY 2005. Total
project costs $2,601,000.
Operating Budget Impact Debt service costs on the 20-year borrowing will increase
$4,000 for the FY 2004 budget.
Project Name: Police Range Facility
Project Number: 9817
Description: Construct a new Police range facility.
Council District: 6
Funding Source: $900,000 General Obligation Bonds, $1,000,000 City of
Wilmington and $250,000 Impact Fees.
Project Appropriations: $1,500,000 in FY 2005. Total project costs including prior
authorizations $2,150,000.
250 2004 Capital Budget Summary
Available Appropriations
as of 2/28/2003 - $0.5 million
Approved FY 2004
Capital Appropriations - $2.0* million
Recommended FY 2004
Capital Appropriations - $1.7 million
Department of Administration
The Department of Administration provides support
service to all departments and offices. Centralized
services provided by this department include:
• Finance
• Human Resources
• Law
• Information Systems
• Procurement
• Central Services (mail, printing, records
management and storeroom)
To complete Information Systems program
objectives, the FY 2004 Capital Budget and Program
includes $1,775,000 in FY 2004 and $1,675,000 per year
FY 2005 through FY 2009. These funds will help us to
continue to provide a County-wide computer
communications network and implement additional
technical business solutions throughout the County. The
FY 2004 Capital Budget also includes $250,000 for a
Data Management System.
The following page includes the FY 2004 Capital
Budget and Program, including funding sources, a
schedule of projected operating expenses associated
with projects included in the FY 2004 Capital Budget
and a profile of each project included in the FY 2004
Capital Budget and Program.
The chart shown below is a six-year expenditure
activity graph for the Department of Administration.
Annotated with the chart is the amount of available
appropriations as of February 28, 2003; the
appropriations recommended and approved for
FY 2004.
$0.0
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
1998 1999 2000 2001 2002 2003
$1.6
$3.8
$2.0 $2.4$1.5 $1.9
Fiscal Year
AdministrationExpenditure Activity for 6 Years
Millions
*Recommended budget amended to increase of $100,000 for the Information
Systems Expansion Project and $250,000 for the Document Management Project.
2004 Capital Budget Summary 251
(In Thousands)
Category/Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
CompleteADMINISTRATION
Data Management250
Information Systems Expansion1,775 1,675 1,675 1,675 1,675 1,675
Total Administration $2,025 $1,675 $1,675 $1,675 $1,675 $1,675 $0
FUNDING SOURCES
Bonds1,000 750 750 750 750 750
Federal
State100
Other925 925 925 925 925 925
Total Funding Sources $2,025 $1,675 $1,675 $1,675 $1,675 $1,675 $0
FY 2004 Capital Budget & Program Summary
Measurement of the FY 2004 Capital Budget impact ($82,625) upon the annual Operating Budget is presented
below as an addition to or reduction of cost.
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
Administration
Data Management $20,625 $20,625
Information Systems Expansion 62,000 62,000
TOTAL ADMINISTRATION $0 $0 $82,625 $82,625
Department of Administration (Continued)
Capital Budget & Program Profiles
Individual project profiles are discussed below. Projects adopted in the FY 2004 Capital Budget are
highlighted as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for
Council District identification.
252 2004 Capital Budget Summary
Project Name: Data Management
Project Number: 0435
Description: County-wide document indexing, retrieval and retention.
Council District: All.
Funding Source: $250,000 General Obligation Bonds.
Project Appropriations: $250,000 in FY 2004. Total project costs are $250,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$21,000 for the FY 2004 budget.
Project Name: Information Systems Expansion
Project Number: 9918
Description: Identify and implement additional technical business solutions.
Council District: 1
Funding Source: $12,600,000 General Obligation Bonds, $7,400,000
General Fund and $191,000 State Funding.
Project Appropriations: $1,775,000 in FY 2004 and $1,675,000 a year FY 2005
through FY 2009. Total project costs including prior
authorizations $20,091,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$62,000 for the FY 2004 budget.
Department of Administration (Continued)
2004 Capital Budget Summary 253
County Executive
The New Castle County Executive Office has one Capital Contingency Project. This project is budgeted to
meet increased costs of an authorized project. The FY 2004 Capital Budget and Program includes an additional
$800,000 in FY 2004 through FY 2009 for the Executive Capital Contingency project. These funds will be
allocated by the County Executive to meet increased costs of an authorized project as the County Executive deems
necessary. Generally this is done when increased costs are not in excess of 10%. When cost increases are
excessive, a County ordinance is prepared to increase project appropriations.
Since expenditures are not recorded in the Contingency Projects, a six-year expenditure activity graph is not
presented. Annotated below is the amount of available appropriations as of February 28, 2003, the appropriations
recommended and approved for FY 2004 and the FY 2004 Capital Budget and Program Summary for the County
Executive.
The following page includes a schedule of projected operating expenses associated with projects included in
the FY 2004 Capital Budget and a profile of each project included in the FY 2004 Capital Budget and Program.
Available Appropriations
as of 2/28/03
$0.4 million
Approved FY 2004
Capital Appropriations
$0.8 million
Recommended FY 2004
Capital Appropriations
$0.8 million
FY 2004 Capital Budget & Program Summary
(In Thousands)
Category/Project
Budget
FY2004 FY2005 FY2006
Program
FY2007 FY2008 FY2009
Balance to
CompleteCounty Executive
Executive Capital Contingency800 800 800 800 800 800
Total County Executive $800 $800 $800 $800 $800 $800 $0
FUNDING SOURCES
Bonds800 800 800 800 800 800
Total Funding Sources $800 $800 $800 $800 $800 $800 $0
254 2004 Capital Budget Summary
County Executive (Continued)
Annual Operating Budget Impact
Measurement of the FY 2004 Capital Budget impact ($66,000) upon the annual Operating Budget is presented
below as an addition to or reduction of cost.
Annual Operating Budget Impact
Personnel
Service
Other
Operating
Debt
Service
Category/Project Costs Costs Costs Total
County Executive
Executive Capital Contingency $66,000 $66,000
TOTAL COUNTY EXECUTIVE $0 $0 $66,000 $66,000
Capital Budget & Program Profiles
Individual project profiles are discussed below. Projects adopted in the FY 2004 Capital Budget are
highlighted as a blue shaded box and include the Operating Budget impact. See Reader’s Guide, Page 5 for
Council District identification.
Project Name: Executive Capital Contingency
Project Number: 8933
Description: Allocated by the County Executive to meet increased costs of an authorized capital project.
Council District: All
Funding Source: General Obligation Bonds.
Project Appropriations: $800,000 in FY 2004 and $800,000 a year FY 2005
through FY 2009. Total project costs including prior
authorizations $5,487,000.
Operating Budget Impact: Debt service costs for the 20-year borrowing will increase
$66,000 for the FY 2004 budget.
Appendix 255
MISCELLANEOUS STATISTICS
Date of Reorganization: January, 1967
Form of Government Council-Executive
County Seat Wilmington
Area 437 square miles
Density 1,145 per square mile
Population - 2000 Census 500,265
Population - 2004 Estimate 515,664
Population - 2025 Estimate 581,639
Per Capita Income - 2001 $37,087
Population - Gender Composition 51.4% female
48.6% male
Population - Racial Composition 73.1% white
26.9% non-white
The following selected statistics present New Castle County governmental services and facilities. Similar services
and facilities provided by the state and incorporated municipalities are not included in the following statistics:
Police Services:
Number of Stations/Substations 12
Number of Officers 346
Fire Protection:
Volunteer Companies 21
Emergency Medical Services:
Number of Stations/Substations 8
Number of Paramedics 95
School Crossing Guards:
School Districts Served 6
Number of Guards 290
Libraries:
Number Directly Administered 8
Number Under Contract 7
Circulation 3.4 million
256 Appendix
Additional statistical information regarding revenues, expenditures, assessments, tax rates, population and other
demographic information is provided in the County’s Comprehensive Annual Financial Report (CAFR).
Copies of this document may be obtained from the County’s Budget Office (302-395-5153).
MISCELLANEOUS STATISTICS(Continued)
Parks:
Regional Park Acreage 3,137
Local/District Park Acreage 2,497
Number of Parks 214
Recreation Facilities:
Big Toy Play Equipment Units 185
Golf Courses 2
Softball/Baseball Fields 97
Football Fields 6
Senior/Nutrition Centers 14
Basketball Courts 117
Tennis Courts 63
Museums 1
Soccer Fields 40
Riding Stables 1
Airports: 1
Sewer Facilities System:
Residential Accounts 108,612
Major Industrial Accounts 23
Commercial Accounts 2,611
Apartment Complex Accounts 232
Contractual User Accounts 5
Miles of Sanitary Sewer 1,600
Pump Stations 152
Treatment Plants 3
Full-Time Positions 1,619
Department Classification 2002 2003 2004
Council President of Council 1 1 1
Council Member 6 6 6
Council Attorney 1 1 1
Policy Director 0 1 1
County Auditor 1 1 1
Clerk of Council 1 1 1
Assistant Internal Auditor 0 1 0
Paralegal 0 1 1
Deputy Clerk 0 1 1
Legislative Aide to President 1 1 1
Legislative Aide to Council 6 6 6
Legal Assistant/Legislative
Aide to Clerk of Council
1 0 0
Secretary to Council 1 1 1
TOTAL - COUNCIL 19 22 21
County Executive County Executive 1 1 1
Chief Administrative Officer 1 1 1
Executive Assistant III 1 0 1
Executive Assistant II 7 6 6
Executive Assistant I 0 2 1
TOTAL - COUNTY EXECUTIVE 10 10 10
Administration Law
County Attorney 1 1 1
First Assistant County Attorney 3 3 3
Finance Legal Officer 1 1 1
Assistant County Attorney 6 6 6
Secretary to the County Attorney 1 1 1
Legal Assistant 7 7 6
Confidential Assistant 0 0 1
Customer Service Information Technician 1 0 0
Administrative Services Technician 1 1 1
Subtotal 21 20 20
Appendix 257
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Administration
Office of Finance
Chief Financial Officer 1 1 1
Accounting & Fiscal Manager 3 3 3
Treasury Manager 1 1 1
Senior Financial Officer 2 2 2
Accounting & Fiscal Officer 1 1 1
Finance Administration Manager 1 1 1
Senior Budget & Procedures Analyst 4 4 4
Accountant III 1 1 1
Budget & Procedures Analyst 7 8 8
Accountant II 2 0 3
Public Information Specialist 1 1 1
Health Services Nurse 1 1 1
Treasury Associate 3 3 3
Accounting Operations Assistant 3 3 0
Finance Information Specialist 1 1 1
Legal Assistant 1 0 0
Confidential Assistant 1 1 1
Administrative Aide 2 2 2
Budget Office Assistant 1 1 1
Account Clerk III 11 11 19
Legal Secretary 0 1 1
Secretary 0 0 1
Account Clerk II 9 10 10
Account Clerk I 8 9 0
Clerk Typist 1 0 0
Subtotal 66 66 66
258 Appendix
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002* 2003 2004
Administration(Continued) Human Resources
Chief Human Resources Officer 1 1 1
Insurance Loss & Control Manager 0 1 1
Human Resources Administrator 2 1 1
Compensation & Pension Systems
Coordinator
1 1 1
Employee Relations Specialist 1 1 1
Budget & Procedures Analyst 2 2 2
Human Resource Technician 4 5 5
Pension Program Analyst 1 1 1
Insurance Administrator 2 2 2
Human Resources Assistant 3 3 3
Confidential Assistant 1 1 2
Administrative Aide 3 3 4
Secretary 2 2 1
Subtotal 23 24 25
Administrative Services*
Chief Procurement Officer 1 1 1
Information Systems Manager 1 1 1
Information Systems Assistant
Manager
3 4 4
Chief Purchasing Agent 1 1 1
Information Systems Coordinator 2 2 2
Information Systems Specialist 2 2 2
Systems Analyst 5 5 5
Programmer Analyst 4 4 4
Customer Services Specialist 2 2 2
Purchasing Agent 3 3 3
Operations Specialist 1 3 3
Confidential Assistant 1 1 0
Customer Service & Information
Technician
1 0 0
Account Clerk III 1 1 1
*Reflects the transfer of Customer Information and Assistance to Land Use.
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Appendix 259
260 Appendix
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 * 2003 2004
Administration(Continued) Administrative Services *
(Continued)
Secretary 2 2 2
Customer Service Coordinator 1 0 0
Computer Operator I 1 0 0
Administrative Services Technician 5 5 5
Central Services Technician 1 1 1
Subtotal 38 38 37
TOTAL - ADMINISTRATION * 148 148 148
Special Services Administration
Special Services General Manager 1 1 1
Special Services Senior
Administration Manager
2 2 2
Chief of Special Projects 1 1 1
Assistant County Engineer 0 0 1
Assistant County Attorney 1 1 1
Special Services Finance Officer 1 1 1
Management & Productivity Manager 1 1 1
Special Services Project Manager 1 1 1
Training Administrator 1 1 1
Facilities Manager 1 0 0
Assistant Land Use Administrator 1 1 1
Budget & Procedures Analyst 2 2 2
Executive Assistant II 2 2 2
Program Analyst 1 2 1
Crew Chief II 1 0 0
Community Services Coordinator 1 0 0
Accountant I 1 1 0
Executive Assistant I 1 1 1
Customer Service Information
Technician
1 0 0
Senior Office Assistant 1 1 1
*Reflects transfer of Customer Information Assistance to Land Use.
Appendix 261
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Special Services(Continued)
Administration *(Continued)
Crew Chief I 1 0 0
Confidential Assistant 1 0 1
Special Facilities Worker III 3 0 0
Motor Equipment Operator III 1 0 0
Recreation Specialist 1 0 0
Account Clerk III 4 3 3
Administrative Aide 5 6 6
Legal Secretary 1 0 0
Motor Equipment Operator II 2 0 0
Special Services Data Technician 0 2 3
Special Facilities Worker II 2 0 0
Motor Equipment Operator I 1 0 0
Maintenance & Construction Worker 3 0 0
Special Facilities Worker I 4 0 0
Clerk Typist 1 0 0
Subtotal 52 30 31
Internal Services
Internal Services Manager 1 1 1
Central Receiving Manager 1 1 1
Secretary 2 2 2
Storekeeper 2 2 2
Subtotal 6 6 6
Fleet Operations
Transportation Division Manager 1 1 1
Special Services Equipment Coordinator 1 1 1
Garage Supervisor 2 2 2
Automotive Parts Supervisor 1 1 1
Automotive Mechanic 17 17 17
Welder 1 1 1
Account Clerk III 0 1 1
Special Services Data
Technician
1 0 0
Account Clerk I 1 1 2
Emergency Medical Technician 1 1 1
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
262 Appendix
Department Classification 2002 2003 2004
Special Services(Continued)
Fleet Operations(Continued)
Automotive Mechanic Helper 2 2 2
Automotive Parts Clerk 2 2 2
Clerk Typist 1 1 1
Subtotal 31 31 32
Facilities Maintenance
Chief of Building Operations
and Maintenance
1 1 1
Building Supervisor 1 1 1
Building Maintenance Supervisor 3 3 3
Master Carpenter 2 2 2
Painter Supervisor 1 1 1
Electrician 1 1 1
Painter 5 5 5
Building Maintenance Mechanic 13 13 14
Plumber 1 1 1
Maintenance & Construction Worker 1 1 1
Senior Custodian 1 1 1
Clerk Typist 0 1 1
Clerk 1 1 1
Custodian 15 14 14
Subtotal 46 46 47
Property Maintenance
Property Manager 1 1 1
Assistant Community Services
Administrator
0 1 1
Property Supervisor 1 1 1
Property Maintenance Technician 2 3 3
Forestry Technician 1 1 1
Community Services Coordinator 0 1 1
Confidential Assistant 0 1 0
Tree Surgeon 1 1 1
Crew Chief I 11 10 10
Recreation Specialist 0 1 0
Tree Trimmer 6 6 6
Secretary 0 0 2
Barn Manager 0 3 3
Special Services Specialist II 0 2 2
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Appendix 263
Department Classification 2002 2003 2004
Special Services(Continued)
Property Maintenance(Continued)
Motor Equipment Operator I 22 22 22
Special Services Specialist I 0 5 5
Clerk Typist 0 1 1
Maintenance & Construction Worker 23 22 22
Subtotal 68 82 82
Environmental Operations
Assistant County Engineer 1 1 1
Chief of Construction Support 1 1 1
Operations Services Manager 1 1 1
Chief of Facilities Maintenance 1 1 1
Civil Engineer II 0 0 1
Civil Engineer I 3 3 2
Program Analyst 1 0 0
Senior Sanitary Maintenance Technician 1 1 1
Maintenance Program Technician 1 1 1
Sanitary Maintenance Technician 1 1 1
Secretary 2 2 2
Special Services Data Technician 1 0 0
Subtotal 14 12 12
Construction Support
Supervisor of Construction Support 1 1 1
Crew Chief II 4 5 4
Pipelayer Supervisor 2 2 2
Mason Supervisor 1 1 1
Crew Chief I 3 4 5
Motor Equipment Operator III 12 13 13
Mason 2 2 2
Motor Equipment Operator II 11 13 13
Trades Helper 3 3 3
Pipelayer 6 6 6
Motor Equipment Operator I 3 5 5
Maintenance & Construction Worker 12 17 17
Subtotal 60 72 72
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
264 Appendix
Department Classification 2002 2003 2004
Special Services(Continued) Sewer Maintenance
Superintendent of Sewer Maintenance 1 1 1
Crew Chief II 4 5 5
Service Request Coordinator 0 0 1
TV Grouter Operator 3 5 4
Crew Chief I 4 3 5
Motor Equipment Operator II 13 13 13
Trades Helper 3 3 4
Motor Equipment Operator I 4 2 2
Maintenance & Construction Worker 26 24 23
Subtotal 58 56 58
Plant Operations
Facility Maintenance Supervisor 1 1 1
Superintendent of Wastewater Treatment 1 1 1
Master Mechanic 3 2 2
Plant Operations Technician 0 1 1
Electronics Technician 1 1 1
Junior Electronic Technician 1 1 1
Plumber 2 2 2
Welder 1 1 1
Maintenance Office Administrator 1 1 1
Electrician 7 7 7
Pump Station Mechanic 10 11 13
Wastewater Treatment Plant Operator 5 5 5
Motor Equipment Operator II 4 4 5
Trades Helper 18 17 12
Dispatcher 5 4 4
Radio Communicator 1 1 1
Wastewater Treatment Plant
Operator Trainee
1 1 1
Maintenance & Construction Worker 1 1 1
Subtotal 63 62 60
Environmental Compliance
Chief of Site Management 1 1 1
Environmental Compliance Manager 1 1 1
Environmental Administrator 1 1 1
Appendix 265
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Special Services(Continued) Environmental Compliance
(Continued)
Environmental Engineer I 2 2 1
Civil Engineer I 0 0 1
Environmental Analyst 4 4 4
Subtotal 9 9 9
Engineering
Engineering and Environmental
Services Manager
0 0 1
Assistant County Engineer 2 2 0
Chief of Project Management 1 1 1
Special Services Project Manager 0 1 1
Operations Engineer 3 2 2
Special Services Development Planner 1 1 1
Architect 1 1 1
Civil Engineer II 3 3 3
Special Services Project Administrator 1 1 1
Sewer Management Engineer 1 1 1
Planner II 1 1 1
Landscape Architect 1 1 1
Drafting & Design Supervisor 1 1 1
Chief Construction Inspector 1 1 2
Public Works Contracts Officer 1 1 1
Staff Engineer 5 5 5
Program Analyst 1 1 1
Survey Parties Supervisor 1 1 1
Chief Right-of-Way Agent 1 1 1
Construction Inspector Supervisor 2 2 1
Right-of-Way Agent 1 1 1
Public Works Inspector 5 5 5
Secretary 3 3 3
Drafting Technician II 3 3 3
Survey Instrument Operator 1 1 1
Subtotal 41 41 40
TOTAL - SPECIAL SERVICES 448 447 449
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
266 Appendix
Department Classification 2002* 2003 2004
Community Services Administration
Community Services General Manager 1 1 1
Community Services Manager 1 1 1
Community Services Administrator 2 2 2
Budget & Procedures Analyst 1 1 1
Executive Assistant II 1 2 2
Assistant Community Services Administrator 1 1 0
Public Information Specialist 0 1 1
Community Services Coordinator 1 0 0
Executive Assistant I 1 0 0
Confidential Assistant 1 1 1
Account Clerk III 2 3 3
Secretary 3 3 3
Clerk Typist 1 1 1
Subtotal 16 17 16
Community Resources*
Sports Administrator 1 1 1
Assistant Community Services
Administrator
2 2 2
Recreation Supervisor 3 3 2
Community Services Coordinator 12 13 14
Recreation Specialist 1 0 0
Senior Services Center Director 5 2 2
Transportation Program Coordinator 1 1 1
Secretary 1 1 1
Clerk Typist 2 2 2
Subtotal 28 25 25
Libraries
Librarian II 6 7 8
Librarian I 16 19 19
*Reflects transfer of Carousel Park to Special Services
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Appendix 267
Department Classification 2002 2003 2004
Community Services(Continued)
Libraries(Continued)
Community Services Coordinator 2 1 0
Library Specialist 13 15 16
Operations Specialist 0 2 2
Principal Library Assistant 7 7 7
Library Assistant 18 19 20
Interlibrary Loan Assistant 1 1 1
Clerk Typist 1 1 1
Subtotal 64 72 74
Community Development and Housing
Community Services Manager 1 1 1
Community Services Administrator 2 2 3
Budget & Procedures Analyst 1 1 1
Planner II 2 2 2
Community Services Assistant
Administrator
4 4 4
Housing Financial Advisor 2 2 2
Community Services Coordinator 3 3 3
Housing Rehabilitation Specialist 5 5 5
Housing Program Assistant 7 7 7
Administrative Aide 3 4 4
Account Clerk III 1 1 1
Clerk Typist 6 4 4
Subtotal 37 36 37
TOTAL - COMMUNITY SERVICES 145 150 152
*Reflects transfer of Carousel Park to Special Services.
268 Appendix
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Land Use Administration
Land Use General Manager 1 1 1
Assistant Land Use Manager 2 1 2
Planner III 1 2 1
Budget & Procedures Analyst 1 1 1
Assistant Land Use Administrator 8 6 6
Executive Assistant II 0 1 1
Program Analyst 1 1 1
Assessment Analyst 1 1 1
Site Inspection Supervisor 1 1 1
Customer Information and
Assistance Coordinator
1 1 1
Executive Assistant I 1 0 0
Public Relations Specialist 1 1 1
Confidential Assistant 2 2 2
Code Inspector 1 1 1
Customer Information and
Assistance Specialist
3 3 3
Administrative Aide 2 2 2
Account Clerk II 00 1
Secretary 4.54.5 4.5
Account Clerk I 2 2 3
Clerk Typist 6 6 7
Subtotal 39.5 37.5 40.5
Assessment
Property Assessment Services Manager 1 1 1
Assessor Supervisor 1 1 1
Assessment Services Supervisor 1 1 1
Mapping Support Supervisor 1 1 1
Assessment Analyst 1 1 1
Program Analyst 1 2 2
GIS Technician 1 0 0
Certified Assessor II 1 1 1
Appendix 269
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Land Use(Continued)
Assessment(Continued)
Planner I 1 2 2
Assessor II 2 3 4
Certified Assessor I 1 0 0
Drafting Technician II 3 3 3
Assessor I 4 4 5
Graphics Arts Designer 1 1 1
Assessment Technician 3 4 3
Secretary 2 1 1
Account Clerk I 2 2 0
Clerk Typist 2 2 0
Subtotal 29 30 27
Planning
Planning Manager 1 1 1
Assistant Planning Manager 2 1 1
Transportation Planner 1 1 1
Planner III 5 6 6
Planner II 6 7 7
Program Analyst 1 1 1
Land Use Paralegal 1 1 1
Planner I 2 1 1
Secretary 1 1 1
Subtotal 20 20 20
Licensing
Licensing Manager 1 1 1
Inspections Manager 1 1 1
Civil Engineer II 1 1 1
Civil Engineer I 6 6 6
Assistant Land Use Administrator 3 4 4
Certified Building and Site Inspector 13 13 13
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
270 Appendix
Department Classification 2002 2003 2004
Land Use(Continued)
Licensing(Continued)
Certified Plumbing Mechanical
Code Examiner
1 0 0
Public Works Inspector 3 3 3
Certified Plan Examiner 2 4 4
Plan Examiner 4 3 3
Permit Processing Technician 4 4 4
Secretary .5 .5 .5
Subtotal 39.5 40.5 40.5
Community Governing
Executive Assistant III 0 1 1
Complaints Officer 1 1 1
Community Governing Administrator 1 1 1
Assistant Land Use Administrator 0 2 2
Executive Assistant II 4 6 7
CIA Supervisor 1 0 0
Complaints Specialist 1 1 1
CIA Coordinator 3 6 6
Executive Assistant I 5 2 1
Code Enforcement Officer 15 16 16
Confidential Assistant 1 1 1
Customer Service & Information Specialist 7 4 4
Customer Service Information Technician 0 3 3
Secretary 1 1 1
Account Clerk I 0 0 1
Junior Administrative Aide 2 1 0
Clerk Typist 0 1 1
Surveyor Assistant 1 0 0
Subtotal 43 47 47
TOTAL - LAND USE 171 175 175
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Appendix 271
Department Classification 2002 2003 2004
Police Police Administration
Chief of Police 1 1 1
Major 2 2 2
Captain 2 2 2
Police Financial Officer 1 1 1
Information Systems Coordinator 1 0 0
Senior Police Sergeant 1 1 1
Sergeant 0 0 1
Budget & Procedures Analyst 1 1 1
Executive Assistant II 0 1 1
Corporal 3 4 4
Program Analyst 1 1 1
Police Officer 4 3 1
Accountant I 1 1 1
Executive Assistant I 1 0 0
Senior Office Assistant 0 0 1
Victims Assistance Officer 2 2 2
Confidential Assistant 1 1 1
Administrative Aide 0 1 1
Account Clerk III 3 3 2
Secretary 3 2 2
Legal Secretary 2 2 2
Junior Administrative Aide 1 1 0
Key Operator 6 6 7
Clerk Typist 3 3 3
Subtotal 40 39 38
Police Operations
Captain 3 3 3
Senior Police Lieutenant 5 5 5
Training Administrator 0 0 1
Lieutenant 5 5 5
Senior Police Sergeant 13 19 20
Human Resources Technician 0 0 1
Sergeant 16 10 8
Corporal 69 74 80
Police Officer 218 215 211
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
272 Appendix
Department Classification 2002 2003 2004
Police(Continued)
Police Operations(Continued)
Legal Secretary 11 10 10
Secretary 1 1 1
Clerk Typist 2 2 2
Public Safety Aide 4 5 5
Subtotal 347 349 352
Crossing Guards
Corporal 2 2 2
School Crossing Guard Supervisor 2 2 2
Secretary 1 1 1
Subtotal 5 5 5
Emergency Services
Emergency Services Manager 1 1 1
Emergency Services Assistant Manager 3 3 3
Coordinator of Emergency Planning 1 1 1
Emergency Services Team Leader 2 3 3
Emergency Services Administrator 1 0 0
Emergency Preparedness Planner 2 2 2
Emergency Medical Services Supervisor 8 8 8
Police Communications Supervisor 4 4 4
Fire/Medical Communications
Supervisor
4 4 4
Emergency Medical Services Paramedic 95 95 95
Police Communications Specialist 20 20 20
Fire/Medical Communications
Specialist
18 18 18
Administrative Aide 1 2 3
Emergency Call Operator Coordinator 4 4 4
Secretary 3 2 1
Emergency Communication Call
Operator 18 18
18
Subtotal 185 185 185
TOTAL - POLICE 577 578 580
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Appendix 273
Department Classification 2002 2003 2004
Register in Chancery* Register in Chancery 1 1 1
Chief Deputy 2 2 2
Register in Chancery Office Administrator 1 1 1
Deputy II 1 1 1
Account Clerk III 2 2 2
Deputy I 2 2 1
Court Clerk I 2 1 1
Clerk Typist 2 1 1
TOTAL - REGISTER IN CHANCERY 13 11 10
Register of Wills Register of Wills 1 1 1
Chief Deputy 2 2 2
Register of Wills Administrator 1 1 1
Confidential Assistant 1 1 1
Account Clerk III 4 4 4
Legal Secretary 1 1 1
Account Clerk I 2 2 2
Clerk Typist 6 6 6
TOTAL - REGISTER OF WILLS 18 18 18
Recorder of Deeds Recorder of Deeds 1 1 1
Chief Deputy 1 1 1
Recorder of Deeds Office Administrator 2 2 3
Confidential Assistant 1 1 1
Deputy II 4 4 4
Account Clerk III 1 2 2
Legal Secretary 1 2 2
Account Clerk II 1 0 0
Secretary 1 1 0
Junior Administrative Aide 1 1 1
Clerk Typist 13 12 13
Clerk 4 2 1
TOTAL - RECORDER OF DEEDS 31 29 29
*As of January 1, 2002, the office merged into the State Judiciary
274 Appendix
New Castle County
Full-Time Positions by Department
Fiscal Years 2002 - 2003 - 2004
Department Classification 2002 2003 2004
Sheriff Sheriff 1 1 1
Chief Deputy 1 1 1
Sheriff’s Office Administrator 1 1 1
Accountant I 1 1 1
Chief Deputy Sheriff 1 1 1
Deputy Sheriff 8 8 8
Legal Secretary 2 2 2
Account Clerk I 1 1 2
Clerk Typist 5 5 5
TOTAL - SHERIFF 21 21 22
Clerk of the Peace Clerk of the Peace 1 1 1
Chief Deputy 1 1 1
Account Clerk II 1 1 1
Clerk 2 2 2
TOTAL - CLERK OF THE PEACE 5 5 5
TOTAL - NEW CASTLE COUNTY (1) 1606 1614 1619
(1)
There is a net increase of 5 positions when compared to Fiscal 2003. Narrative explanation for position changes can be found in the
Transmittal Letter tab and the Operating Budget Summary tab.
Appendix 275
Acronyms
Alphabetical listing of “Acronyms” found in this document.
AED Automatic External Defribrilator
AFLAC American Family Life Assurance Company
CAAS Commission on Accreditation of Ambulance Service
CABS Comprehensive Annual Budget Summary
CAFR Comprehensive Annual Financial Report
CAO Chief Administrative Officer of the County
CAPSTARS Capital Strategies and Review System
CDBG Community Development Block Grant
CFO Chief Financial Officer of the County
CIA Customer Information & Assistance
CIP Capital Improvement Program
COLA Cost of Living Allowance
CPBRC Capital Program Budget Review Committee
DCRAC Delaware Community Reinvestment Action Council
DE Delaware
DELJIS Delaware Justice Information System
DMV Department of Motor Vehicles
DNREC Delaware Natural Resources & Environmental Control
DRBA Delaware River & Bay Authority
DUI Driving Under the Influence
EPA Environmental Protection Agency
EXSL Exemplary State & Local Awards Program
GAAP Generally Accepted Accounting Principles
GASB Governmental Accounting Standards Board
GAAP Generally Accepted Accounting Principles
276 Appendix
Acronyms
GASB Governmental Accounting Standards Board
GFOA Government Finance Officers Association
GIS Geographical Information System
GRIP Government Reporting Implementation Process
HOND Housing Opportunities of Northern Delaware
HUD Department of Housing & Urban Development
HVAC Heating, Ventilating and Air Conditioning
IGS Intergovernmental Services
IPTM International Police Technology and Management
KFP Key Financial Policies
MOT Middletown-Odessa-Townsend
NACO National Association of Counties
NCC New Castle County
NCCCP New Castle County Community Partnership
NCIC National Crime Information Center
NCSC National Center for State Courts
NLETS National Law Enforcement Telecommunication System
NPDES National Pollution Discharge Elimination System
PAL Police Athletic League
PAM Property Asset Management
PPO Preferred Provider Organization
RFP Request for Proposal
SODAT Services to Overcome Drug Abuse Among Teenagers
SWM Stormwater Management
WILMAPCO Wilmington Area Planning Council
X-GDS School Crossing Guard Services
YWCA Young Women's Christian Association
Appendix 277
Glossary
� ACCOUNT - A separate financial reporting unit for budgeting, management, or
accounting purposes. All budgetary transactions, whether revenue or expenditure, are
recorded in accounts.
� ACCOUNTING STANDARDS - The generally accepted accounting principles
(GAAP) promulgated by the Governmental Accounting Standards Board (GASB), which
guide the recording and reporting of financial information by state and local governments.
The standards establish such guidelines as when transactions are recognized, the types
and purposes of funds, and the content and organization of the annual financial report.
� ACCRUAL BASIS OF ACCOUNTING - AA method of accounting in which revenues
are recorded when measurable and earned, and expenses are recognized when a good or
service is used. To be in conformance with generally accepted accounting principles,
local governments must use the accrual basis of accounting.
� ACTIVITY - includes all capital improvements required to perform one type of service
for the public. It may encompass one or more development programs and one or more
projects.
� ADOPTED BUDGET - An annual spending plan that is adopted by the County Council.
� AD VALOREM TAX - Taxes levied on real property according to the property;’s
valuation and the tax rate.
� APPROPRIATION - an authorization legislated by the County Council which permits
the County to incur obligations and to make expenditures of resources. Unencumbered
appropriations lapse at year end.
� ASSESSED VALUE - the valuation set upon County real property using 100 percent of
the 1983 market value as the base.
� AUDIT - a comprehensive review of the manner in which the County’s resources were
actually utilized. The main purpose of an audit is to issue an opinion over the presentation
of financial statements and to test the controls over the safekeeping of assets while making
any recommendations for improvement where necessary. The County’s annual audit is
conducted by an independent auditor.
� BASIS POINT - A unit of measurement used in the valuation of fixed income securities
equal to 1/100 of 1% of yield, e.g., “1/4” of 1 percent is equal to 25 basis points.
� BOND - a written promise to pay a specified sum of money, called the face value or
principal amount, at specified dates, called the maturity dates, together with periodic
interest at a specified rate. The County incurs bonded debt to pay for the costs of capital
improvements.
Glossary
278 Appendix
� BUDGET - a financial plan for a given fiscal year showing revenues and expenditures for
different funds of the County.
� BUDGET AMENDMENT - Means by which an adopted budget may be revised.
� BUDGET DOCUMENT - the instrument prepared by the Administration to present a
comprehensive financial program to the County Council for consideration and adoption.
� BUDGET UNIT - the segment of a department with specific areas of responsibilities.
� BUDGET YEAR - the fiscal year of the County which begins July 1 and ends June 30.
� CAPITAL BUDGET - a detailed list of capital spending authorizations (appropriations)
to be made or incurred in accordance with the Capital Program from funds subject to the
control or appropriation of the County Council.
� CASH BASIS OF ACCOUNTING - A method of accounting in which revenues are
recorded only when cash is received and expenditures are recorded only when payment is
made. Since payments for goods and services can be delayed to the next fiscal year, cash
on hand can result in an inaccurate picture of the financial condition of a fund. To be in
conformance with generally accepted accounting principles, local governments must use
the accrual basis, rather than the cash basis of accounting. See Accrual Basis of
Accounting.
� CAPITAL IMPROVEMENT PROGRAM - a plan for capital outlays to be incurred
over six years to meet capital needs arising from the long-term work program. It sets forth
each contemplated project or outlay and specifies the resources or funding estimated to be
available to finance them.
� CAPITAL PROJECTS FUND - A fund created to account for financial resources to be
used for the acquisition or construction of major capital equipment or facilities.
� COMPREHENSIVE ANNUAL FINANCIAL REPORT (CAFR) - The audited report
of annual financial data for the County. This report, prepared by the Auditor and
Controller and usually referred to by its abbreviation, summarizes financial data for the
previous fiscal year in a standardized format. The CAFR is organized by fund and
contains two basic types of information: a balance sheet that compares assets with
liabilities and fund balance; and an operating statement that compares revenues with
expenditures.
Glossary
Appendix 279
� CONTINGENCY - items that may become liabilities as a result of conditions
undetermined at a given date.
� CONTINGENCY RESERVE - Appropriations set aside to meet unforeseen
circumstances.
� COUNTY CODE - The statutory law that pertains to how County government is run.
� CROSS CHARGE RATES - unit costs established by the Information Systems Division
which are charged to user departments for goods and services provided by the
Information Systems Division.
� DEBT SERVICE - the amount of money the County is required to expend for interest
and principal payments on its outstanding bonded debt.
� DELINQUENT REAL ESTATE TAXES - Real estate taxes that remain unpaid after
the last day of the year following billing.
� DEPARTMENT - an administrative agency of the County having management
responsibility for an operation or a group of related services within a functional area.
� DEVELOPMENT PROGRAM - a major capital improvement which will be carried to
completion in stages over a period of years. It may be broken into a series of projects.
� EMPLOYEE BENEFITS - for the purpose of budgeting, this term refers to the County’s
costs of health insurance, pension contributions, social security contributions, life
insurance premiums, workers’ compensations and unemployment costs.
� ENCUMBRANCE - any commitment of funds against an appropriation. It may be in the
form of a purchase order or a contract. Encumbrance accounting is formally integrated
into the accounting system for expenditure control purposes. Until such time as the goods
or services are received, the commitment is referred to as an encumbrance. Encumbered
balances at year-end are reappropriated in the subsequent year.
� ENTERPRISE FUND (PROPRIETARY FUND) - a fund established to account for
operations financed and operated in a manner similar to private business enterprises. The
County maintains two enterprise funds, the Sewer Fund and the Airport Fund.
� ESTIMATED REVENUE - The amount of revenue expected to accrue or to be
collected during a fiscal year.
280 Appendix
Glossary
� EXPENDITURE - decreases in net financial resources. Expenditures include current
operating expenses requiring the present or future use of net current assets, debt service,
capital outlays, intergovernmental grants, entitlements and shared revenues.
� FIDUCIARY FUNDS - Funds used to report assets held in a trustee or agency capacity
for others and which therefore cannot be used to support the government’s own programs.
The fiduciary fund category includes pension (and other employee benefits), trust funds,
investment trust funds, private-purpose trust funds and agency funds. (GASB 34)
� FISCAL YEAR - a 12-month period to which the Operating Budget applies and at the
end of which the County determines its financial position and its result of operations. The
County’s fiscal year runs from July 1 through June 30.
� FUND - a fiscal and accounting entity with a self-balance set of accounts in which cash
and other financial resources, all related liabilities and residual equities, balances, and
changes therein, are recorded and segregated to carry on specific activities or attain
certain objectives in accordance with special regulations, restrictions or limitations.
� FUND BALANCE - The difference between a fund’s assets and its liabilities. Portions
of the fund balance may be reserved for various purposes, such as contingencies or
encumbrances.
� FUNDING SOURCE - identifies the source of revenue to fund both the operating and
capital appropriations.
� GASB STATEMENT 34 - This Statement establishes financial reporting standards for
state and local governments, including states, cities, towns, villages, and special-purpose
governments such as school districts and public utilities.
� GENERAL AND ADMINISTRATIVE CHARGES - the charges imposed upon the
Sewer, Airport, and Light Tax Funds for support services provided by the General Fund.
� GENERAL FUND - The major fund in most governmental units, accounting for all
activities not accounted for in other funds. Most County functions -- such as public safety
or health and human services -- are accounted for in the General Fund.
Glossary
Appendix 281
� GENERALLY ACCEPTED ACCOUNTING PRINCIPLES (GAAP) - uniform
minimum standards and guidelines for financial accounting and reporting. The primary
authoritative body on the application of GAAP to state and local governments is the
GASB.
� GENERAL MANAGER - A Deputy Chief Administrative Officer responsible for
oversight of an Agency or Group.
� GENERAL OBLIGATION BONDS - Bonds whose repayment is backed by the full
faith and credit of the government issuing them.
� GEOGRAPHICAL INFORMATION SYSTEM (GIS) - A regional data warehouse
providing electronic geographic data and maps to County and other users.
� GOAL - a statement of broad direction, purpose or intent based on the needs of the
community. A goal is general and timeless.
� GOVERNMENTAL ACCOUNTING STANDARDS BOARD (GASB) - the
authoritative accounting and financial reporting standard-setting body for governmental
entities.
� GOVERNMENTAL FUNDS - Funds generally used to account for tax-supported
activities. There are five different types of governmental funds: the general fund, special
revenue funds, debt service funds, capital projects funds and permanent funds.
� GRANT - A payment of money from one governmental unit to another or from a
governmental unit to a not-for-profit agency. Grants are often earmarked for a specific
purpose or program.
� INDIRECT EXPENSES - Those elements of cost necessary in the production of an
article or the performance of a service but not an integral part of the finished product or
service, such as rent, heat, light, supplies, management, supervision, etc.
� INFRASTRUCTURE - assets that are immovable and of value only to the government
unit such as drainage and sewer systems.
� INTERGOVERNMENTAL REVENUE - the funds received from another
governmental entity, such as the Federal, State, and City governments.
� INTERIM TAX BILL - An interim tax bill is generated by increasing the improvement
assessment due to new construction. The bill covers the period from completion of
construction through the end of the tax year.
282 Appendix
Glossary
� INTRAGOVERNMENTAL SERVICE CREDITS (IGS) - the expenditure offsets
(intragovernmental revenues) allocated to a service department for goods and services,
e.g., vehicle charges, data processing charges and photocopying charges, provided to
other County agencies.
� LINE-ITEM BUDGET - The County’s line-item budget shows activities grouped by
organizational units, such as departments. The term line-item refers to account and
sub-account detail typically provided for revenue by source (e.g., property taxes) and
objects of expenditure (e.g., Salary & Benefits, Services & Supplies, Fixed assets, etc.
� MANDATE - A requirement from the State or federal governments that the County
perform a task, perform a task in a particular way, or perform a task to meet a particular
standard, often without compensation from the higher level of government.
� MISSION - The business, general assignment of the organization. What we are striving
to do over a continuous period of time.
� MODIFIED ACCRUAL ACCOUNTING - An accounting method that measures the
performance and position of an entity by recognizing accounting events in the period
when they become both measurable and available.
� OBJECTIVE - an item to be accomplished in specific, well-defined and measurable
terms and is achievable within a specific time frame.
� OBJECTS - (Line Items) - A sub-classification of expenditures based on type of goods or
services including: Salary & Benefits, Services & Supplies, Other Charges and Fixed
Assets. Each object contains sub-object classifications as well.
� OBJECTS OF EXPENDITURE - An expenditure classification based upon the
category of goods or services purchased. Typical object classifications include personal
services, supplies and services and equipment.
� OBLIGATED AMOUNT - represents the total expenditures plus encumbrances
charged to each project in the Capital Program.
� ORGANIZATIONAL CHART - A graphic presentation, by function, of programs and
services provided to clients or other county departments.
� PENSION CONTRIBUTION - The amount paid into a pension plan by an employer
pursuant to actuarial calculations of the required amount to fund future benefits.
� PERFORMANCE MEASURE - Data collected to determine how effective or efficient
a program is in achieving its objectives.
Glossary
Appendix 283
� PERSONAL SERVICE ADJUSTMENT - an adjustment to salaries, wages and
accompanying employee benefits due to cost of living increases, merit increases and
relative fringe benefit increases.
� POSITION - An approved job for a person or persons working full-time, usually listed
in terms of a specific classification.
� PRIOR AUTHORIZATIONS - the total cumulative-to-date appropriations
previously approved by County Council.
� PROGRAM REVENUES - Revenues generated by programs and/or dedicated to
offset a program’s costs.
� PROJECT - the basic unit of the Capital Improvements Program. A project is a capital
improvement which generally will span a shorter period of time for completion.
� PROPRIETARY FUNDS - Funds that focus on the determination of operating
income, changes in net assets (or cost recovery), financial position, and cash flows.
There are two different types of proprietary funds: enterprise funds and internal service
funds.
� PUBLIC HEARINGS - Meetings that provide citizens an opportunity to voice their
views on the merits of the County’s proposals and services.
� REAL ESTATE TAXES - the revenues from current taxes, delinquent taxes, penalties,
and interest on delinquent taxes. These taxes are levied on real property according to the
property’s assessed value and tax rate.
� REAL PROPERTY TRANSFER TAX (RPTT) - A tax assessed on property when
ownership is transferred.
� REQUEST FOR BID (RFB) - A formal procurement document used to invite vendors
to submit pricing in response to a clearly defined set of requirements.
� REQUEST FOR PROPOSAL (RFP) - An official request for proposals to be
submitted to the County to perform specified services.
� REVENUES - (1) Increases in the net current assets of a governmental fund type from
sources other than expenditure refunds and residual equity transfers. Also, general
long-term debt proceeds and operating transfers-in are classified as “other financing
sources,” rather than as revenues. (2) Increases in the net total assets of a proprietary
fund type from other than expense refunds, capital contributions and residual equity
transfers. Also, operating transfers-in are classified separately from revenues.
284 Appendix
Glossary
� SPECIAL REVENUE FUNDS - A fund used to account for revenues legally
earmarked for a particular purpose (e.g., County’s Road Fund).
� TAX BASE - the value of all taxable real property in the County as of April 30 each
year, as certified by the Board of Assessment. The tax base represents net value after all
abatements and exemptions.
� TAX LEVY - the resultant product when the tax rate per one hundred dollars is
multiplied by the tax base.
� TAX RATE - the amount of tax stated in terms of a unit of the tax base (e.g. 45.50 cents
per $100 of taxable real property in the unincorporated areas).
INDEX
A
Acronyms � A - 275-276
Administration (Dept.) � OB - 95-109
Appendix � A - 255-287
Assessment � OB - 141-142
B
Bonded Debt Accomplishments � PI - 41
Bonded Debt Objectives � PI - 41
Bonded Debt Policies � PI - 40
Bond Ratings � OB - 177
Budget Cycle Description � RG - 17-18
Budget Per Capita � RG - 27
Budget Presentation Explanation � RG - 19-21
Budgetary Accomplishments � PI - 39
Budgetary Objectives � PI - 38
Budgetary Policies � PI - 37
Budgetary Profiles Overview � BP - 49
C
Capital Budget Highlights � TL - x-xiii
Capital Budget � CBS - 189-254
Capital Budget Department Profiles � CBS - 206-254
Administration � CBS - 250-252
Community Services � CBS - 242-246
Executive Office � CBS - 253-254
Police �CBS - 247-249
Special Services � CBS - 206-241
Sewer & Stormwater � CBS - 207-221
Facilities/Equip. � CBS - 222-230
Parks � CBS - 231-241
Capital Budget Develop. Impact Fees � CBS - 194
Capital Budget Expenditures-6 Yrs. � CBS - 205
Capital Budget Financing � CBS - 193
Capital Budget Funding Summary � CBS - 201-202
Capital Budget Overview � CBS - 190-191
Capital Budget Planning Process � CBS - 197-200
Capital Budget & Program Policy � CBS - 192
Capital Budget & Program Summary � CBS - 203-204
Central Services � OB - 101
Clerk of the Peace � OB - 118-119
Code Enforcement/Community Governing� OB - 145-146
Community Develop. & Housing � OB -156-158
Community Profile � RG - 8
Community Resources � OB - 151-152
Community Services (Department) � OB - 149-159
Community Services (Admin.) � OB - 150
Compar. Summary of Sources & Uses � OB - 69
Contingencies (Non-depart.) � OB - 188
County Council � OB - 87-88
County Executive � OB - 91-92
Cultural & Ethnic Harmony � PI - 34
Customer Information & Assistance � OB - 145-146
D
Debt Margin � OB - 177
Debt Performance Measures � OB -178-179
Debt Service � OB - 177-186
Debt Service % Operating Budget � 178
Debt Service Requirements (All Funds) � OB -183
Debt Service Authorizations � OB - 186
Debt Service Reqmnts. (Sewer Fund) OB - 185
Debt Service Reqmnts. (General Fund) � OB - 184
Departmental Highlights � OB - 87-188
E
Emergency Services � OB -170-173
Employee Policy Initiatives � PI - 36
Employee Services � OB - 106-107
Engineering � OB - 128-129
Expenditure & Appropriation Uses � BP - 65
Appendix 285
Key to Abbreviations
A = Appendix
BP = Budgetary Profiles
CBS = Capital Budget Summary
OB = Operating Budget Summary
PI = Policy Initiatives
RG = Reader’s Guide
TC = Table of Contents
TL = Transmittal Letter
INDEX
286 Appendix
F
Facilities Maintenance � OB - 126-127
Finance Office � OB - 102-105
Financial Comparative Schedules � BP - 57-61
Financial Conditions - All Funds � BP - 54
Financial Enterprise Funds � BP - 56
Financial Government Funds � BP - 55
Fleet Operations � OB - 125-126
Full-Time Positions � RG - 14; � A - 257-274
Fund Comparison by Department � BP - 53
Fund Percentage Chart � BP - 50
Fund Sources -� BP - 51
Fund Uses � BP - 52
Funding Summaries � OB - 71-81
G
General Insurance � OB - 187
General Obligation Bonds � OB -181-186
Glossary of Terms � A - 277-284
H
History of New Castle County � RG - 6-7
Human Resources � OB - 106-109
I
Index � A - 285-287
Information Systems � OB - 99-100
Investment & Cash ManagementAccomplishments � PI - 40
Investment & Cash ManagementObjectives � PI - 40
Investment & Cash Management Policies � PI - 39
Investment Policy Capital Funds � OB - 186
J
K
L
Land Use (Department) � OB - 137-146
Land Use (Administration) � OB - 138-139
Land Use Policy Initiatives � PI - 33
Law Office � OB- 96-97
Licensing � OB - 143-144
Libraries � OB -153-155
M
Maps
Capital Budget Selected Projects � TL - xiii
Capital Budget Park Projects � CBS - 232
Capital Budget Sewer/Stormwater
Project � CBS - 207
Governance Map � RG - 5
New Castle County � RG - 4
Regional Location � RG - 3
Mission Statement � PI - 29
N
O
Operating Budget Highlights � TL - v-viii
Operating Budget Profiles By Fund � TL - ix
Organization Chart � RG - 13
Operating Budget Combined Sched. � BP - 62-65
Operating Budget Comparative Sched. � BP - 57-61
Operating Budget Comparison by Dept. � BP - 53
Operating Budget Chg. in Fin. Position � BP - 54-56
Operating Budget by Fund (Chart) � BP - 50
Operating Budget Index � RG - 22-24
Operating Budget Summary � OB - 69-83
Operating Budget Sources of Funds � BP - 51
Operating Budget Uses of Funds � BP -52
Key to Abbreviations
A = Appendix
BP = Budgetary Profiles
CBS = Capital Budget Summary
OB = Operating Budget Summary
PI = Policy Initiatives
RG = Reader’s Guide
TC = Table of Contents
TL = Transmittal Letter
Appendix 287
INDEX
P
Pension and Benefits � OB - 107-108
Planning � OB - 139-140
Police (Department) � OB -163-174
Police Administration � OB - 164-165
Police Operations � OB - 165-168
POLICIES
Bonded Debt Policies � PI - 40-41
Budgetary Policies � PI - 37-39
Financial & Accounting Policies � PI - 41-43
Investment & Cash Mgmt. Policies � PI - 39-40
Key Financial Policies (KFP) � PI - 44-47
Other Significant Policy Initiatives � PI - 47
Position Summary � RG - 14-15
Program Summaries � OB -82-83
Property Maintenance � OB - 130-131
Property Tax Rates � RG - 25
Programmatic Policy Goals & Objectives � PI - 31-36
Prothonotary � OB - 113
Police Policy Initiatives � PI - 32
Purchasing � OB - 97-98
Q
R
Recorder of Deeds � OB - 115-116
Register in Chancery � OB - 113
Register of Wills � OB - 113-115
Reinventing NCC Government � RG - 10-12
Revenues & Funding Sources � BP - 62-64
Risk Management � OB - 109
Row Offices � OB - 113-119
S
School Crossing Guards � OB - 169
Sheriff � OB - 117-118
Special Services (Department) � OB - 123-133
Statistics � A - 255-256
T
Table of Contents � TC - i-iii
Transmittal Letter � TL - iv-xvi
U
V
Value of County Services � RG - 28
Volunteer Fire Companies (Grants) � OB - 173-174
W
Wastewater Management � PI - 34-35
Wastewater Services � OB - 132-133
X
Y
Z
Key to Abbreviations
A = Appendix
BP = Budgetary Profiles
CBS = Capital Budget Summary
OB = Operating Budget Summary
PI = Policy Initiatives
RG = Reader’s Guide
TC = Table of Contents
TL = Transmittal Letter