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New Cadence of EngagementAttracting, Serving, and Engaging Profitable Customers for Life• Brandspace and theaters• Elements of engagement• Operational capabilities• Structured innovation• About GISTICS
Michael Jay Moon, CEO, GISTICS, as dynamic public speaker, prolific writer, expert facilitator, and masterclass innovation leader.
He contributes to client projects and programs as an insight catalyst, strategist, workshop leader, and industry networker.
Michael Moon has delivered more than 400 keynotes, presentations, executive seminars, workshops, and Web-based Webinars around the world. McGraw-Hill and its international affiliates offer Mr. Moon's book, Firebrands: Building Brand Loyalty in the Internet Age in 13 languages. http://www.amazon.com/exec/obidos/ASIN/0072124490
He has lectured at UC Berkeley, Stanford University, San Francisco State University, California State University—East Bay, Fielding Institute, and St. Pölten University (AT).
Michael Moon maintains four LinkedIn social networking groups that serve international networks of innovation leaders, subject matter experts, and master-class practitioners with approximately 7,000 members and growing rapidly: Masters of Digital Assets, Masters of Customer Engagement, Masters of Marketing Operations, and Transmediation