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Page 1: Network Management - Cisco Connect TR '14

Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved.

Name Title

Cloud & Systems Management Technology Group

Prime Infrastructure 2.0 Technical Overview Technical Decision Maker (TDM)

Page 2: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

• What is Prime Infrastructure

Introduction

Functional diagrams

• Prime Infrastructure 2.1

New Features

New Device Support

• Prime Infrastructure 2.0

New Features

Wireless Support

• Functional Description

Lifecycle Management

Assurance Management

Plug And Play

• Architecture & Deployment

Deployment consideration

Product requirements

• Scaling & Hardware Sizing

Performance numbers

• Supported Devices

Wired/Wireless update

• Integration

Identity and mobility services

North Bound (NB) API

• Additional References

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Assurance

End-to-End

Application

Experience &

Visibility

Plug & Play

Simplified

Deployment of

New Cisco

Devices

Lifecycle

Converged

Management with

Integrated Best

Practices

Convergence Consolidation Cisco Advantage

Page 4: Network Management - Cisco Connect TR '14

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

• Centralized Discovery, Inventory, Configuration Management, SWIM, and Proactive/Reactive Monitoring

• Accelerated Troubleshooting of Wired/Wireless Infrastructure Issues

• Greater device coverage: 3850/5760 (including templates and guided workflows), ASAs, IOS-XR and IDU

• Customizable out-of-the-box Cisco best practices and validated design configuration templates for wired/wireless devices

• Unified Access Management and Client Tracking

• Infrastructure lifecycle reports – EoX & PSIRT

• Plug & Play for Automated Deployment

• 3rd party device support

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

• End-to-End Visibility for Service-Aware Networking

− By applications, services and end-users

• Out-of-the-Box Support for Cisco Advanced Instrumentation

− Netflow, Flexible Netflow, AVC, NBAR, PA, Medianet, etc.

• Simplified End-to-End Visibility for Faster Troubleshooting

− Normalizes, correlates and aggregates data sources

• Automated Baselining with Dynamic Thresholds

• NBAR2 Custom Application Support

• Multi-NAM Management

• Service Health Dashboard

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BYOD PartnerFIRST © 2010 Cisco and/or its affiliates. All rights reserved. 6

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Page 8: Network Management - Cisco Connect TR '14

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

• 5508/WiSM2 – CA Mobility Controller

Backwards Compatibility for WLC 7.5 & WLC 7.6

Platform support only (no new features)

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

• New AP support

AP 3702P, AP 3700 (I/E),

AP 3600 with ac module, AP 3602P “Gillaroo” antenna,

AP 2700,

AP 1530,

AP 702W

Support discovery, inventory, monitoring, client monitoring, maps

Feature configuration at WLC 7.4 feature parity (newer feature configuration at controller)

• WLC version support enhancements

Qualify (test and verify support for) WLC 7.4 MR2

Support WLC 7.5, WLC 7.6 & MSE 7.6 support (does not include Client SSO, Policy Classification Engine and Bonjour feature support – these will need to be configured via the WLC web GUI)

WLC 8.0 'basic monitoring support' when available

Cat 3650, AP3700, AP3600 with

IOS-XE 3.3 (feature subset)

IOS-XE 3.6 ready with IOS-

XE 3.3 feature parity

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

• Nexus 9K Device Support

• ASR IOS-XE 3.10 (fix SWIM to accommodate device CLI changes)

• ISR Container Management fix for IP unnumbered

• Customer Commitments

Audit Log to Syslog

Porting of all fixes delivered in patches to PI 1.3.2 which are not already part of PI 2.x codebase

Specific fixes for defects and enhancements delivered as part of customer commitments

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BYOD PartnerFIRST © 2010 Cisco and/or its affiliates. All rights reserved. 12

Page 13: Network Management - Cisco Connect TR '14

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

• Converged Access Technology Support

• Plug and Play

• Simplified deployment of devices and wired/wireless features

• Extended device support

• ASAs, AirOS, Nexus, ASR 9000, GSRs, MDS, etc.

• User 360 view for fast and efficient troubleshooting and remediation

• Threshold Crossing Alerts

• EoX/PSIRT Reports

• Enhanced Northbound REST APIs

• Greater scalability

• Manage up to 38,000 routers, switches, ASAs and access points in a single instance

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

• Plug and Play

Simplified Deployment of routers and switches

• Simplified deployment of Network Services & Technologies

• Including AVC, ZBFW, WAAS, VPN (EzVPN), DMVPN, GETVPN, ACLs, etc.

• OOTB Readiness Assessments for TrustSec

• 802.1x Model based Templates

• OOTB Cisco best practice configuration templates

• Simple configuration of NTP, SNMP, Interface, VLAN, etc.

• Configuration Groups

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

• IOS XE 3.2.3 support for converged access switches

Real time troubleshooting

• WLC 7.4 support

• OOTB integration with MSE 7.4

• WLC 5760 controller, 3850 switch, virtual WLC platforms, AP 2600, AP 1550 with EPON interface, High Availability (HA), Proxy Mobile IPv6, and other features

• Next generation maps with automated hierarchy creation

• Application Visibility (AVC 2.0 support) for wireless

• 1-Click AVC Configuration

• AVC Monitoring

• Index Based WLAN Creation

• Mobility Work Center

• Easy Mobility Group/Domain Setup

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

• Service Health Dashboard

• Proactive Performance Troubleshooting

• Automated Baselining & Dynamic Thresholds

• Application Visibility (AVC 2.0 support)

• 1-Click AVC Configuration

• AVC Monitoring

• NBAR2 Application Support

• Configuration of custom applications

• One-to-many push to devices

• Embedded Packet Capture for ASR

• Top URL/Domain Views

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

• Simplified Deployment of Unified Access Converged Switches

• Deployment guided workflow for tier 1/tier 2 engineers

• multi-tabbed template mode for advanced engineers

• Optimized deployment of wired and wireless features based on best practices

• Cisco recommended mobility domain configurations based on number of APs to be deployed

• Simplified guided guest access configuration

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

• New RW API for creating/deploying IOS/IOS-XE based templates

• The following operations are supported for CLI Templates

• Sample Client working API CLI Script to get you started in

Java, Perl, Ruby, and CLI (using cURL)

Type Name Description

GET List Configuration Templates Get a list of the published CLI templates

GET List Device Types Returns the list of device types you can specify for a CLI template.

PUT Deploy Configuration Template Deploy a template to a list of devices.

GET Download Configuration Template Export a template from the system.

POST Upload Configuration Template Upload a new template into the system.

DELETE Delete Configuration Template Deletes a template from the system.

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 Cisco Confidential Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 19

Prime Infrastructure Lifecycle Management Technical Details

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

• Stages in this Life Cycle approach:

Design

Deploy

Operate

Report

Administration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

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• Configuration

Designing Config Templates

CLI Templates

Composite Templates

Configuration Groups

Model based Templates

Wireless Configuration

CLI Templates

• Monitoring

Design > Publish > Deploy workflow for controlled monitoring.

Thresholds can now be designed proactively.

• Port, Sites and Maps

• Mobility Services

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

• Model-based templates are

provided for:

Security ( ACL, DMVPN,

ScanSafe , GetVPN …)

NAM

Wireless controller

• User can create his own CLI

templates which can contains:

parameters (prompted during

deploy)

scripting construction in Apache

Velocity Template Language

(VTL)

• User can define composite

templates (template of templates)

• User can import existing Cisco

Prime LMS templates

Lot more data types are now

available in PI 2.0 !!!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

• Integrated Planning Tool

– Import floor plans from 3rd-party tools

– Configure access point placement, coverage, and other variables

– Generate equipment proposal

• Hierarchical Maps

– Design multiple buildings, floors, regions

• Location and Voice Readiness Tools

– View performance and coverage estimates

Easily Visualize the Ideal RF Environment

Planning Tool

Instant

Access

to Tools

Hierarchical Maps

• Eliminate improper RF designs and coverage problems

• Built-in tools perform site-surveys, RF reassessments and RF readiness evaluation

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

Zoom &

Pan

Controls

Next-Gen Maps • Reduced Clutter • Faster Loading • Better Navigation • Scalable Vector

Graphics • High quality

images with zoom in/out

Active

Rogue APs

802.11u location

specific service

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Configuration Group

26

Extends a Composite Template to include Target Devices Feature

A

Feature

B

Template

instances

(model-based

or CLI)

Feature

A

Feature

N

… Before

After

Devices are now

part of the

templates !

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

Out-of-the-box TrustSec

2.0 Readiness

Assessment

Configure

Security Mode

using easy

wizards !!!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

• Virtual domains allows to control who has access to specific sites and devices

• Virtual domains can be based on physical sites, device types, user communities or any combinations

• By default one single Virtual domain exist called root-domain

Prime

Infrastructure

2.0

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

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• Device Health (Availability/CPU/Memory) is automatically turned on once device is managed

• Advanced Monitoring can be planned and designed before actual monitoring

• Advanced monitoring leverage Cisco Networking Intelligence (Flexible Netflow, NBAR/NBAR2, NAM)

• Thresholds can be tied to packet capture profile for automatic captures

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

• Template based configuration to both wired and wireless devices from single GUI

• Editing and visualizing configurations per device

• Enable instrumentation on routers and switches

• Create your own Golden templates and parameterize it for any device

• Provide the capability to group together discrete templates into a single composite template

• Zero Touch Device Deployments using Automated Branch Deployment

Simplify wired/wireless deployment of branch offices requiring common, standard configurations

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

• Integrated workflows and tools:

Receive performance degradation notices

Quickly asses service disruptions

Research resolution

Take action

• CleanAir alerts summaries and reports identify where poor air quality and interferers exist

• Security dashboard and index show current security status

• Voice Tools for customized queries to address VoWLAN problems

• Diagnose the RF environment and mitigate interference from Wi-Fi and non-WiFi sources

• Quickly assess and understand ways to improve the security index of the network

• Quickly discover events occurring outside baseline parameters

Security

Dashboard

Streamlined

Workflows

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• Discovery Wired/Wireless Devices in your network using next gen discovery

• Instantly populates all of the dashboards out of the box for: Site Dashboard

Application Dashboard

Incident Dashboard

Performance Dashboard

End User Experience

• Access to Operational Tools Traditional – Ping, Traceroute, Packet

Capture, Alarm and Events

Advanced – Wireless, Mediatrace, AP path

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35

High-

Level

view of

managed

devices

Detailed

View for

Selected

Device

Filter by device type,

site groups, and user

defined groups

1-Click Access to day-to-day operational tools !

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

Mobility Work Center

helps visualize the new

mobility hierarchy

See the Switch Peer

Groups (SPG) for a given

controller

See all the controllers

for a given Mobility

Domain

Page 37: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

• Device Discovery using

• ping sweep

• CDP/LLDP

• Routing Table, BGP and OSPF data

• ARP table

Filtering capabilities

• Device can also be added

• Manually – Individually

• Bulk import

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

Get to the user association history in couple of clicks !!!

IPv6 Visibility

Recognition of IPv6 Global

and Link Local Addresses

Page 39: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

Results

highlighted

visually !!!

Comprehensive search Search by MAC, IP or Name for any map element

*note:association of AP on a map can be automatic but positionning of AP on the map is manual

Page 40: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

SPAN ESPAN WAAS

Prime Infrastructure provides central discovery, reporting of data (ART/TA/RTP), packet capture, pcap file management, application definition, WAAS server config, image mgmt across multiple NAMs in an enterprise.

PA

Multi-NAM

Manager

Cisco Prime NAM for Nexus 1010)

NAM 2200 Series Appliance

Cisco Prime NAM for WAAS VB

Cat65xx/C76xx NAM1, NAM2 Blades Cat65xx NAM3 Blade+

Cisco Prime NAM for ISR G2 SRE

Cisco ISR/G2 NAM Blade

DISCOVER MANAGE CONFIGURE DATA-SOURCE

Page 41: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

3rd Party Support for Wired and

Wireless Devices

Basic : MIB2 Monitoring, Discovery,

Inventory, and Availability

Page 42: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42

• Archive and Versioning of Configuration

Fetch & store all the configurations on network devices.

Store multiple versions of configurations.

Job based. for periodic archival

Detect changes done outside the PI server and archive the change

• Compare Configuration

View configurations

Compare configurations between versions of same or different devices

Reporting configuration mismatches

• Rollback Configuration Rollback

Update the configuration on a device in the network

Ability to specify which configurations to download.

Ability to specify options like reboot, write mem etc.

Job based.

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43

Import Analyze Distribute

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Alarm

indicator

trickle up the

tree to identify

the problem

area

Alarms can be

expanded to see

the de-duplicated

events

Use pre-defined

or create your

own filters

Click on ad-hoc

filter for keyword

based filtering

Take Actions -

Assign,Annotate,

Notify

Page 45: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45

• Less time needed to resolve problems

• Communicate with other Cisco experts

Context Sensitive

Device search

Post to Cisco Support

Community from the

same interface

One click access to

support communities &

Cisco knowledge base

Page 46: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46

• Less time needed to resolve problems

• Communicate with other Cisco experts

Integrated Cisco service request management: Automates the service request process

Create support cases with Cisco-TAC and partners

Case status look-up

Automatic attachment of problem context to the support cases

Page 47: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47

Smart Interactions like Support Forums

and TAC Service Request Creation can

be accessed in just one click from any Device 360° popup

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

• For PSIRT and EOX are

OFF by default, and need to

be enabled one time.

• You can navigate to

Administration > System

Settings > Change Audit

Notification > Check

“Enable Change Audit JMS

Notification” box.

• You can navigate to

Administration > System

Settings > Server Settings >

Enable Compliance Services

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• PSIRT report based on your

configuration & not just the

IOS version

• EOX Report

Page 50: Network Management - Cisco Connect TR '14

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Troubleshooting and Monitoring

on-the-go for Prime Infrastructure

• Can be downloaded from iTunes Store

• Add any Prime Infrastructure 2.0 servers.

• Prime Infrastructure can be configured to

send Alarm notifications as SMS to open

into Mobile App.

• Mobile App connects securely through NB

API interface

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• Hierarchical dash boards that reflect the converged network status in real time

• Drill down capabilities to troubleshoot and arrive at rich set of information in one click

• User defined dashboards that allows to create your own view

• Contextual Site, Device, Interface Application, End User experience dashboards to display dynamic network health status

• Service/Domain specific contents grouped in one view

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53

• Contextual site based information from one view

• What services and users will be affected in my site – Assessed by looking at Devices that are down in a site

• My Applications are down, who are the users that are affected by that – Obtained by looking at Applications accessed by end users in a site

• What are the devices that needs to be replaced or requires maintenance in my site - Top N worst devices that are underperforming in a site

• Are other users in the site affected by latency in transaction time - Users having the most issues in the site

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54

• Contextual Application based information from one view

• What are the Top Server and Top Clients in my network that are having worst transaction time – Assessed by looking at the Worst Clients by transaction time and Application Server Performance

• Which of my Sites are experiencing worst transaction time for any given application – Obtained by looking at Worst Sites by transaction time

• Which of my Clients are using the most bandwidth- Top N Clients (In and Out)

• How is my Application Traffic statistics over time- Application Traffic Analysis dashlet

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55

• Interface Centric View

• What is my total over all In and Out bandwidth through my WAN interface? – Interface Tx and Rx

Utilization trend

• What application traffic occupies most bandwidth on a given interface– Assessed by looking at Top N

Application

• Are most traffic through an interface Wireless or Wired - Obtained by looking at Top N Application traffic over time

• What is bandwidth savings on account of applying Class based Qos, how many packets got dropped-Obtained by looking at Class

Map statistics

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56

• Concise End-User information about devices from anywhere within the product

• 360 views available for wired and wireless Users

• On click shows the following

OS version and status

License used/Capacity

Number of Active Aps

Number of Active Clients

CPU and Memory utilization

• Provides snapshot of device(s), alarms, and application used per device per user

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57

• Realtime contextual device details from “device” perspective

•Device name, location and type with system uptime

•OS version and status

•CPU and Mem utilization

•Interface status type and visibility of application traffic

• Provides quick snapshot to isolate and troubleshoot device related issues

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58

• Concise wireless information about devices from anywhere within the product

• 360 views available for wireless Controller & APs

• On click shows the following •OS version and status

•License used/Capacity

•Number of Active Aps

•Number of Active Clients

•CPU and Mem utilization

• Provides snapshot of wireless interfaces, alarms and WLAN

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Prime Infrastructure Plug & Play Technical Details

Page 60: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60

• Overview • Provides a quick and easy

error-free way to configure devices in remote offices

• Removes the need for technical personnel onsite

• Remote device gets “bootstrap” configuration from admin (USB iPhone, iPad)

• Remote device connects to Cisco Prime™ Infrastructure server through DMZ and retrieves full configuration

6

0

NOC

Cisco Prime

PnP Gateway

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61

Two Deployment options:

1) Plug and Play Gateway in a DMZ (w/ PI 1.3): devices connect to over the Internet without exposing Prime Infrastructure (see picture above)

2) Plug and Play Gateway integrated into Prime Infrastructure (w/ release PI 2.0)

Prime Infrastructu

re

Plug and

Play

Gateway

DMZ Network Operations

Center (NOC) Enterprise or SP

Branch

Location

Internet

Router/Switch

supporting Plug and

Play (with Cisco CNS)

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zero-touch config for the installer

Remote ISR

Branch

Location

Network Operations Center (NOC)

Enterprise or SP

Prime Infrastruc

ture

ISP

Network

(MPLS/

Internet)

https

1) Installer connects the console cable ISR to

Plug and Play App

4) Prime Infrastructure registers the Serial

number of that device and sends the ISR

bootstrap config

5) Plug and Play App receives the

bootstrap config (WAN config + CNS

commands) from Plug and Play Server an

puts it in the ISR through the console

2) Installer enter PIN and clicks “Download”

and it download is from the Prime over 3G/Wifi

Plug and

Play

Gateway

DMZ

USB Console cable

3G

Plug and

Play App

3) Plug and Play Gateway

validates the credentials of

the installer

ISE Radius or LDAP or AD or DES/One-Time-Password

3

Available for all ISRs.

Windows PC or

iPhone/iPad supported

with Prime Infrastructure

1.3

6) Installer clicks on “Deploy”. The App

connects to the router via console and:

- Saves the current config

- Applies new config

- Validates the CNS was deployed

- Backs-up the new config 7) ISR connects to Plug and Play Gateway using CNS and request its

full config

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3

Server Setting of

the

Plug and Play

Gateway

Option 1 Pre-specified the trusted list

of Device Serial Number in

Prime Infrastructure

Option 2 1) User is prompted for PIN for

that location/device site

2) PnP App reads the Device

Serial Number through the

console cable and registers it

in Prime Infrastructure via 3G

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• Common Configuration deployed on all switches

• Contains just enough information for the switch to be discovered and inventoried by prime

• Typical Information includes credentials and CNS

Create a bootstrap Configuration in Prime

• DHCP Auto-install is the preferred method

• In scenarios where this does not work, prime has utilities that can be leveraged

• File transfer via email is the last option

Deploying the bootstrap configuration to switches

• Step by step approach to configure layer 2 networking

• Available in Guided and advanced modes

• Leverages Cisco Best practices and technologies like Auto Smart Ports

Configure Wired Features

• Designed with the converged access architecture in mind

• Independent on Day 1 Wired Configuration

• Designed to be easy to deploy

Configure Wireless Features

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• Technology Review

6

5

Pre-Provisioning

In Prime Infrastructure

• Network administrator creates the device PNP automated deployment template in Cisco® Prime Infrastructure

• Administrator specifies the name of the device, desired configuration, and image, and optionally the device serial number and a bootstrap configuration

• A deployment PIN number is generated and emailed to the installer

Installation

At the end-location

• Installer connects the device in its final location

• Installer starts the provisioning by entering the location PIN. The PnP App will register the device serial number using the deployment PIN with PnP Gateway

• PnP App bootstraps the device

• Installer monitors the deployment status

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Smart Install Plug and Play

Device Support Most Catalyst Switches can be

Configured via Smart Install

Supports all Catalyst Switches and Routers

Setup Director switch via CLI (or

template in Prime Infrastructure)

Prime Infrastructure Templates

Management No GUI based Management available Prime Infrastructure

Changing External

Services

No change to external services Might Require DHCP Scope changes

Customizable Unique configuration for each model

type

Unique configuration for each model type

Security All configurations and

communications in the clear

All configurations and communications in the

clear

Touch Points Multiple Directors in network Prime Infrastructure

Guidelines for Usage Recommendations

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Prime Infrastructure Assurance Management Technical Details

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Application Visibility

Traffic Analytics Performance Analytics

Deep Packet Analysis

Network

Performance Application

Visibility

User And

Policy

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Netflow

NBAR2

SPAN/

ERSPAN

PA

NBAR

SNMP/

CLI

Polling

WAAS Medianet

AVC

Solution

AVC

Solution

AVC

Solution AVC

Solution

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NAM module/Appliance

Cisco ASR

Wireless Controller

AVC

Cisco Catalyst 3750-X

w/ 3K-X 10G

AVC

Medianet

Cisco 6509

Netflow,Medianet

AVC

Cisco ISR

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Templates to configure Netflow

1-click enablement of AVC Take Action on Application

Traffic

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75

SPAN ESPAN WAAS

Prime Infrastructure provides central discovery, reporting of data (ART/TA/RTP), packet capture, WAN Optimization metrics, image mgmt across multiple NAMs in an enterprise

PA

Prime

Infrastructure

Cisco Prime NAM for Nexus 1110

NAM 2300 Series Appliance

Cisco Prime Virtual NAM (vNAM)

Cat65xx/C76xx (NAM1, NAM2) Blades

Cat65xx NAM Blade (NAM3)

Cisco Prime NAM for ISR G2 SRE

Nexus 7K Series NAM Blade (NAM-NX1)

DISCOVER MANAGE CONFIGURE DATA-SOURCE

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• Local troubleshooting when PI isn’t available (connectivity lost)

• Netflow will be missing in PI in diagnosing issue when connectivity is re-established; local NAM will have full visibility

• Device CPU Offload

• NAMs can be used in areas where Netflow isn’t supported, possible or feasible

• For instance, in the branch where a device may have high CPU utilization or in the Data Center where a device may not have Netflow capability

• Packet Capture & Traffic Visibility

• Packet capture and analysis for enhanced troubleshooting

• Application visibility

• Application Response Time and other metrics in devices where AVC isn’t configured or supported

• Voice traffic visibility

• MOS scores for all actual voice RTP streams are obtained via NAMs

• Layer 2 network visibility

• In scenarios where traffic that does not cross a router

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Network

Performance

Visibility

End User

Experience

Network Availability and Performance polling with

Event/Alarm generation

Custom MIB polling

Network Traffic Analysis & Reporting

Data and flow collection: NetFlow, Medianet, PA,

NBAR, AVC, SPAN, ERSPAN, RSPAN

Application Visibility

Voice and Video Quality of Experience (Media trace and

users voice troubleshooting)

Packet level debugging and troubleshooting

Users Wired/Wireless experience - Applications, bandwidth

utilization and voice quality experience by user’s end points

Optimized Business critical application delivery

WAN Optimization – Visibility and Performance

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Identify the

Congested

Interface

View Applications and Clients over the Congested Interface

Change the QOS settings to shape traffic for non-critical applications

Page 79: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79

Application/Server Delay Client & Network Delay

Analy

sis

E

xperience

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Hourly Base lining -

Bird’s Eye view of

health of business

critical applications

across all sites

Ability to create

Custom Business

Critical

Applications

Page 81: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81

Worst RTP Streams

QOS Policy

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Choose the

session to

troubleshoot

Pin-point the device which

originates jitter

Trace the path between Source

and Destination

Page 83: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83

Client’s List for user Jack Fields - jfields

User 360 – View all clients

for the user

Wir

ele

ss

Clie

nt’

s

Ap

plic

ati

on

Tra

ffic

Wireless Client’s Conversation Troubleshooting Access Issues

Page 84: Network Management - Cisco Connect TR '14

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Centralized view for Packet Captures from ASR1K’s and NAM’s

Centralized decode/deownload of Packet Capture files from ASR1K’s

and NAM’s

Ability to merge different Packet Captures

Page 85: Network Management - Cisco Connect TR '14

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85

• Prime Infrastructure provides network video/voice visibility and mediatrace troubleshooting features

• Positioning: primarily to network infrastructure engineers to help determine that the network isn’t to blame for poor voice/video performance

• Statistics is from a network perspective, and not delving into source/destination of voice/video traffic

• Conversation is an RTP stream and is irrespective of endpoint vendor/type

• Leverages NAMs and/or Perf-Mon

• MOS scoring is unsupported using Perf-Mon statistics

• Prime Collaboration provide far richer management beyond the RTP stream, including:

• Positioning: Primarily to service operators for provisioning, monitoring and troubleshooting of voice/video services as well as powerful analytics for improved planning and trending

• Statistics is from a service perspective, including voice/video endpoint involved in a conversation, traffic type, point-to-point or multi-point, etc.

• Leverages CDRs, 1040 probes/NAMs and endpoint statistics

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Prime Infrastructure Architecture & Deployment Technical Details

Page 87: Network Management - Cisco Connect TR '14

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• Virtual Appliance

Virtual Appliances are supported on ESXi 4.1 and 5.0 and above with VMFS 3.1 and 5.0 resp.

UCS B-Series with external storage is recommended way to deploy Prime Infrastructure

• Physical Appliance

Prime Infrastructure Appliance comes pre-installed with Prime Infrastructure 2.0

Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133 is not supported.

Physical Appliances are field upgradable

Page 88: Network Management - Cisco Connect TR '14

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• PI supports High Availability in Active/Standby mode

• Failover can be automatic or manual

• Automatic failover is triggered by database check, Server check , Heartbeat

Prime Infrastructure

Primary

Primary Health Monitor

Prime Infrastructure

Secondary

Secondary Health Monitor

Primary DB

Secondary DB

Heartbeat (Every 5s ) /

3 times

Database Sync

Check Database

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Prime Infrastructure Scalability & Hardware Sizing Technical Details

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• Cisco UCS can be used as a virtual infrastructure deployment. i.e ESX/ESXi running on UCS should be okay if the VM

requirements are met.

• Physical Appliances are field upgradable

• Prime Infrastructure Appliance that comes pre-installed with Prime Infrastructure 2.0

• Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133

is not supported.

Physical

Appliance

Physical CPU Memory HDD Size Throughput

(Disk I/O)

Web Clients API Clients

Cisco Prime

Appliance

8 Cores

(16 Threads)

32 GB 900 GB

(4x300GB RAID5)

200 MBps 25 5

Virtual

Appliance Size

Virtual

CPU

Memory

(DRAM)

HDD Size Throughput

(Disk I/O)

Express 4 12 GB 300 GB 200 MBps

Express Plus 4 16 GB 600 GB 200 MBps

Standard 16 16 GB 900 GB 200 MBps

Pro 16 24 GB 1200 GB 200 MBps

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Supported Scale for Express/Standard/Pro Configurations

Parameter Express Standard Pro

Max Unified AP 300 5000 20,000

Max Controllers 5 500 1,000

Max Autonomous AP 300 3,000 3,000

Devices Max Wired 300 6000 13,000

NAMs 5 500 1,000

Wired Clients 6,000 50,000 50,000

Wireless Clients 4,000 75,000 200,000

Changing Clients 1000 25,000 40,000

Events Sustained Rate (events/sec) 100 300 1000

Netflow Rate (flows/second) 3000 16,000 80,000

Concurrent GUI Clients 5 25 25

Concurrent API Clients 2 5 5

Max Number Sites/Campus 200 2,500 2,500 Max Groups :

(User Defined + Out of the Box + Device

Groups + Port Groups) 50 150 150

Max Virtual Domains 100 1,000 1,000

Max Interfaces 12,000 250,000 350,000

Max NAM Data Polling enabled 5 20 40

Mapping of PI 1.x to 2.x

OVA/Bundle/SKU

(In) PI 1.x (Maps to) PI

2.x

Small Express

Medium Express Plus

Large Standard

Extra Large Pro

Use Prime Server Sizing (http://prime-server-sizing.cisco.com) for updated numbers

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Prime Infrastructure Supported Devices

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Device Types Device Families

Cisco® Integrated Services

Routers (ISRs)

8x0 Series, 1800 and 1900 Series, 2800 and 2900

Series, 3800 and 3900 Series, 4451

Cisco Aggregation

Services Routers (ASR)

1000 Series

Cisco Catalyst® Switches 2900, 2975, 3750, 3850, 3560, 4500, 4900, and 6500

Series

Cisco® Network Analysis

Module (NAM)

Catalyst 6500 Series Analysis Module-1, Module-2,

Module-3, NAM2204 Series Appliances

Cisco Wide Area

Application Services

(WAAS)

WAE-512, WAE-522, WAE-612, WAE-674, WAE-7341

Data Center Devices Nexus 1K, 2K, 3K, 4K, 5K, 7K Series, Cisco MDS 9000

Series Multilayer Fabric Switches, Cisco MDS 9000

Series Multilayer Switches, UCS 5108 and UCS 6140XP

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Device Types Device Families

Cisco Mobility Service

Engine (MSE)

2700 Series Wireless Location Appliance

3300 Series

Cisco Wireless

Controllers (WLC)

2100, 2500, 4400, 5500 Series, 5760, Flex 7500 Series,

Catalyst 3650, Catalyst 3750G Series Integrated WLC, Catalyst

3850, Catalyst 6500 Series (WiSM,WiSM2), WLC Module on SRE, WLC Module (WLCM and WLCM-E) for ISR, Wireless

Controller on Service Ready Engine (WLCM2 on SRE), Cisco

Virtual Wireless LAN Controller

Cisco® Lightweight

Access Points (LWAP)

600 Series, 1040, 1524, 1552, 3500i, 3500e, 3600i, 3600e,

801A_, 802A_, 3700

Cisco Autonomous

Access Points (AAP)

1130AP, 1200AP, 1240AP, 1250AP, 1260AP, 1141AP, 1142AP,

1800 and 800 ISR Series, Aironet 1310 and 1410 Bridges

Other Device Types ME2400, ME3400E, ME3600, ME3800, R7200, R7300, R7400,

R7500, R7600/S, CBS, IE/Rockwell

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Medianet Supported Switches Supported

Software

Cat 3560, 3560-C, 3560-X, 3560V2 Series 15.0(2)SE or later

Cat 3750, 3750-X, 3750-E, 3750-G, 3750V2 Series 12.2(58)SE2 or later

Cat 4500E Sup 7-E, Sup 7L-E, Cat 4500X Series XE 3.3.0SG or later

Cat 4500E Sup 6-E and Cat 4500 Sup 6L-E 15.1.(1)SG or later

Cat 4900M, Cat 4948E, Cat 4948E-F 15.1(1)SG or later

Cat 6500E Series with Sup 2T 15.0(1)SY or later

Medianet Supported Routers Supported Software

Cisco 800 and 890 Series ISR’s 15.1(3)T or later

Cisco 1900 Series ISR’s 15.1(3)T or later

Cisco 2900 and 3900 Series ISR’s 15.1(3)T or later

Cisco ASR 1K Series Cisco IOS XE (3.5 or later)

Cisco ASR 9K Series Cisco IOS XR (4.3 or later)

AVC Platforms Supported Software

ASR 1K Series 15.3(1)S1 – 15.3(2)S

ISR G2 15.2(4)M2 and above

CRS 1000 15.3(2)S

ISR G3/44xx 15.3(2)S

WLC 7.4

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Prime Infrastructure Integration Technical Details

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Identity Services Integration

• Shows where security &

policy problems exist

• Drill deeper into issue

details

CleanAir

• Detect RF Interference

• Locate the source

• Automatically adjust to

optimize the environment

Adaptive WIPS

• Assess wireless

vulnerabilities

• Auto-classify threats

• Protect the wireless

network

Context-Aware

• Contextual Info about Wi-

Fi clients and tagged

mobile devices

• Optimize application

delivery

MSE

MSE

ISE

• MSE – Mobility Service Engine

• ISE - Identity Service Engine

MSE

Page 98: Network Management - Cisco Connect TR '14

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Device Identity

or Profile from

ISE Integration

Policy Information

Including Posture

AAA Override

Parameters

Applied to

Client

Single pane of glass view and lifecycle management for Wired and Wireless

Page 99: Network Management - Cisco Connect TR '14

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Prime

Infrastructure

APIs can be easily added by

Cisco through downloadable

Software Updates

Short Development cycles

Performance and availability

status and history of API

Prime Infrastructure health

Monitoring

Configuration*

Statistics/Reports

RESTful Interface

Strong versioning

Well documented

HTTP Authenticated

Oauth2*

Rate limits can be

enforced

* Not in Phase 1

Just point browser to “https://<pi-hostname>/webacs/api/v1” to get started.

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Wireless Device Details GET Wireless LAN Controller Summary

GET Wireless LAN Controller Details

GET Wireless LAN Controller Utilization

GET Historical Wireless LAN Controller Utilization

GET Wireless Access Point Summary

GET Wireless Access Point Details

GET Radio Summary

GET Lightweight AP Radio Details

GET Autonomous AP Radio Details

GET Radio Interface Statistics

GET Radio Interface 802.11 Counters

GET Historical Radio Interface Statistics in Last 24 Hours

GET Historical Radio Interface 802.11 Counters in Last 24 Hours

GET Client Summary

GET Client Details

GET Client Sessions

GET Client Statistics

GET Historical Client Statistics

GET Client Counts

GET Historical Client Counts

GET Client Traffic Information

GET Historical Client Traffic Information

CLI Template Configuration GET List Configuration Templates

GET List Device Types

PUT Deploy Configuration Template

GET Download Configuration Template

POST Upload Configuration Template

DELETE Delete Configuration Template

Credentials Service GET Credentials

Device Details GET Inventor Details

GET Devices

GET Alarms

GET Events

GET Syslogs

Group Summary Service GET Device Groups

GET Site Groups

GET User Defined Groups

GET Alarm Summary

Statistics GET System Information

GET System Health

GET Application Performance

GET Applications Number of Users

GET Top N Application Hosts

GET Application Traffic Analysis

GET Worst N Application Hosts

GET Worst N Application Sites

GET Ton N Device CPU Utilization

GET Top N Device Memory Utilization

GET Top N Device Temperature

GET Device Availability

GET Device Availability Summary

GET Device Availability Message

GET Device Down Message

GET Device Reachability Status

GET CPU Utilization Trend

GET Memory Utilization Trend

GET CPU Utilization Summary

GET Device Health Info

GET Device Port Summary

GET Interface Availability

GET Interface Availability Summary

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Page 103: Network Management - Cisco Connect TR '14

BYOD PartnerFIRST © 2010 Cisco and/or its affiliates. All rights reserved. 103

Page 104: Network Management - Cisco Connect TR '14

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 104

Every Week* Prime Demo Series Topic Same Time Same Place

Every Monday Cisco Prime LMS

11:00 AM PST San Jose

Time (90 Min)

www.tinyurl.com/p

rimedemo

No Registration

Required

Every Tuesday Cisco Prime Collaboration Assurance & Provisioning

Every Wednesday Cisco Prime NAM & NGA

Every Thursday Cisco Prime Infrastructure (including Assurance)

Americas

Edition

EMEAR

Edition

Day Prime Demo Series Topic Same Time Same Place

See Schedule (bi-weekly)

Cisco Prime Infrastructure (including Assurance) 9:30 AM GMT

(90 Min)

www.tinyurl.com/

prime-emear

Registration Required

Cisco Prime Collaboration Assurance & Provisioning

Prim

e D

em

o S

eri

es

* Exceptions: US Public Holidays and Cisco Shutdown

Free Trial Software www.cisco.com/go/nmsevals

APJC

Edition

Every Week* Prime Demo Series Topic Same Time Same Place

Every 2nd Thursday Cisco Prime Infrastructure Lifecycle Mgmt & Assurance

12:00 PM Singapore

Time (90 Min)

www.tinyurl.com/p

rime-APJC

No Registration Required

Every 2nd Thursday (alternating week)

Cisco Prime Collaboration Assurance & Provisioning

* Exceptions: Indian Public Holidays and Cisco Shutdown

Open to

Custo

mers

, Partn

ers

and C

isco P

eople

Latest Prime Demo Series agenda will always be posted at www.cisco.com/go/prime-demo

Page 105: Network Management - Cisco Connect TR '14

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• Detailed, 18-segment Quick Start VoDs cover essentials of how to download, deploy, configure and customize Prime Infrastructure.

• Available on Cisco’s YouTube Channel & PEC

• VoD Series available here:

http://www.youtube.com/playlist?list=PL7406F0EF2BC7DED8

Page 106: Network Management - Cisco Connect TR '14

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 106

Cisco Prime

www.cisco.com/go/prime

Cisco Prime Infrastructure

www.cisco.com/go/primeinfrastructure

Cisco Prime Collaboration

www.cisco.com/go/ucmanagement

Prime Demos, VoDs, Online Training, Evaluations

www.cisco.com/go/prime-demo

Page 107: Network Management - Cisco Connect TR '14

Thank you.