Introduction:o Nestle is the largest food company in the
world. This company based in Switzerland-Europe.
o Nestle was first created in Angelo-Swiss. o In the 1860’s, Henri Nestle, a pharmacist,
launched world’s first prepared infant cereals “Farine Lactee” in Vevey Switzerland.
o In early 1906, the company was operating factories in the United States, Britain, Germany and Spain.
o In 1905, nestle merged with the Angelo-Swiss condensed milk company.
o Six world-wide corporate brands, Nestle, Nescafe, Nesvita, Maggie, Buitoni, Friskies.
o In 2006 Nestlé's sales, at $80billion, accounted for 1.5% of the total global food market
VISION “To be a leading, competitive, Nutrition, Health and Wellness Company delivering improved shareholder value by being a preferred corporate citizen preferred employer preferred supplier selling preferred products”
"Nestlé is the largest food company in the world. But, more important to them is to be the world's
leading food company”.
GOALS AND OBJCTIVES
To achieve compatibility with international voluntary standards on environmental management systems.
To build mutual trust with consumers, governmental authorities and business partners.
To ensure continuous improvement of nestles environmental performance.
Conservation of natural resources and minimization of waste.
To establish the benchmark for good business practice. Employing new technologies and processing. Measuring the cost and benefits to business of it’s
activities. Monitor progress. Audit results.
CULTURE OF NESTLE
o Energetic and collaborative working environment.
o People influence the business through their skills and knowledge.
o Nestle want from its employees to bring your dedication, determination and great ideas to the table.
o There is enthusiastic team behind ideas.o Accept challenges.
VALUES Integrity coupled with a strong work ethic The desire to do quality work Friendly, open and honest communication A spirit of cooperation and openness to other ideas
and opinions A realistic approach to business An openness to future trends and new business
opportunities Pride in enhancing our company’s reputation and
performance A passion for our products and brands
PERFORMANCE CULTURE
A high performance culture supported by differentiated rewards. key to the delivery of individual and business objectives. challenging responsibilities and priorities . ensuring that employees are aware of how their work impacts
Nestlé. most important factor in determining your opportunities within
Nestlé. If you’re keen to take on new and bigger responsibilities, you
have to show that you’re able to do so. We should stress the words 'strongly' and 'consistently‘. At Nestlé, the end and means are equally important.
VERTICAL STRUCTURE
Chairman
CEO
Corporate Governance
Corporate Communications
Pharma & Cosmetics HR
Operations Finance & Control
Marketing & Sales
Innovation technology & R&D
Nestle nutrition Nestle waters Nestle professional
Zone EUR:Europe Zone AOA Asia/Africa Zone AMS : Americans
ELEMENTS IN VERTICAL ORGANIZATION
1. Chain of command
Employees and management are connected by the chain of command.
Defines who report to whom. In nestle there is a leadership team on top
level management and under the leadership team middle and junior level management work under their supervision.
DELEGATION OF AUTHORITIES
Top positions management cannot personally perform all the tasks needed to achieve their goals, they must use the chain of command to distribute authority among their organizational members to ensure that the work is completed.
THREE LAYER STRUCTURE
Junior Middle Top
Leadership team Top Management
(Work under Middle management
Leadership Junior Management
Team)
CENTRALIZED
Extremely centralized organization. Nestlé community as a centralized
organization allows its subordinates to enjoy a relatively high-altitude of autonomy.
Makes major strategy decisions at the headquarter level.
Business with the matrix structure in Nestle.
Span of management
Span of management refers to the number of people who report directly to each manager. As nestle is a centralized organization so, span of management is a key determinant how closely managers can interact with and supervise their employees.
Wide Tall Structure Span of management
Formalization
Formalization is the use of written documents to systematize, link, and control the activities of organization members. As nestle follow its policies strictly and there is complete security system that’s why it is highly formalized.
Work Specialization
Every product category has its own infrastructure of management.
Relevant specialized people are working in the relevant department so, there is also exist the principle of work specialization.
INFRASTRUCTURE OF MANAGEMENTBusiness Unit
Supply Chain
Technical Department
Raw material
Procurement Distribution
Production Operation Processing
Finance Department
Budgeting Costing
Human Resource DepartmentAppoint members
Nestle Corporate Business Principles
1. Consumers
o Nutrition, Health and Wellnesso Quality assurance and product safetyo Consumer communication
2. Human rights and labour
practices
o Human rights in our business activities
3. Our people
o Leadership and personal responsibilityo Safety and health at work
4. Suppliers and customers
o Supplier and customer relationso Agriculture and rural development
5. The environment
o Environmental sustainabilityo Water
Production Division
Human Resource Division
Marketing Division
Finance Division
Milk Collection Division
Quality Assurance Department
Brand Wise Production Department
Packaging Department
Personnel Department
Treasury Department
Accounts Department
Agricultural Services Department
Logistic Department
Customer Relation Department
Sales Department
Distribution Department
Research & Development Department
DEPARTMENTS IN NESTLE
Pakistan
Syria
Thailand
Uzbekistan
Philippines
Bangladesh
Hong Kong
Indonesia
Israel
Jordan
Kuwait
Malaysia Singapore
Saudi Arabia Sri Lanka Taiwan United Arab Emirates Vietnam Republic of Korea China India Iran Japan Kazakhstan Lebanon
PRODUCT DEFINITION
Nestle, a multinational company has acquired & merged with various companies.
Factors behind its success are multifarious, quality, improved technology, innovation which have created brand loyalty amongst its customers.
SBU’s like Pharmacy, Breakfast Cereals and Cosmetics, Ice cream, Frozen Foods, Sauces.
BRANDS
Quality and nutritional value are the essential ingredients in all of its brands.
Millions of people prefer Nestlé products every day, happy with the addition to their wellness that they bring.
Today Nestlé is present in different markets with the following main brands:-
o Baby Foodso Breakfast Cerealso Beverageso Bottled Watero Chocolate & Confectioneryo Dairy Productso Food Serviceso Ice Creamo Prepared Foodso Pet careo Pharmaceuticalso Cosmetics
BREAKFAST CEREALS
o Golden Nuggets o Nesquik o Nestlé Fitnesso Shreddieso Trixo Cookie Crispo Chocapic
BEVERAGES
o Caroo Juicy Juiceo Miloo Nesquik Nespressoo Bonkao Loumidis o Fruity fruitso Nestlé fruit juices
BOTTLED WATER
o Nestlé Pure Lifeo Nestlé Aquarelo Contrexo Acqua Pannao Ice Mountaino Arrowhead Watero Ozarka etc..
CHOCOLATE & CONFECTIONERY
o Chocolate confectionery and biscuits o Nestléo Cruncho Galak / Milky baro Kit Kato Butterfingero Poloo Butter-Mentholo Ceramal
FOOD SERVICES
o Food Services and professional products Chef
o Davigelo Minor’s Petcare Purinao Friskieso Fancy Feast, Alpo,
Gourmet etc..
ICE CREAM
o Drumsticko Extremeo Megao Mövenpick Ice Creamo Dreyer'so Sin Parar / Semo Parar/Non Stop
PREPARED FOOD
o Lean Cuisineo Hot Pockets o Maggi o Refrigerated
products (cold meat products, dough, pasta, pizzas, sauces, snacks) etc..
PHARMACEUTICALS
o Alcono Pharmaceutical and cosmetic
joint ventures Galdermao Laboratoires innéov o Patanol
Nestle in PakistanCORPORATE STRUCTURE
Head Office Factories Regional Offices
LahoreKabiranwala Shiekhupura
Karachi
Hydarabad
Sakhar
Lahore
Multan
Queeta
Peshawar
Faisalabad
Islamabad
Gujranwala
Products in Pakistan
There are more than 4000 products in Pakistan.There are different products produce under each head.
Chill Dairy Juices Nestle Nutrition Ambient Dairy Nestle Professional Nestle Water etc…
New product development activities
In order to get long term success, marketing division perform following activities for new product development:
Primary product Quality test Market test Feed back Modification Commercialization (launching)
STRENGH:
World reputed and recognized Modern operation facilities
World largest processed food and beverages companY
Strong financial position Presence in almost every country
WEAKNESSES:
Total packaging depends upon Packages (Pvt.) limited
Having complex supply chain managementNo single its own dairy form
OPPORTUNITIES:
Potential to expand to smaller towns and other geographies
Has the option to expand its product folio
E-Commerce
THREATS:
High prices and lower purchasing power of people
In few products facing fierce competition
Pakistan politics structure is very instable Depressing economic activities
SWOT Analysis
PROBLEMS
High market share Low growth Want to expand Don’t have enough resources Employees are demotivated due to low
salaries in HR department Unstable Govt. policies
SOLUTIONS/SUGGESTIONS
Bonus packages and increment in salaries Staff should be made more responsible Long term agreements Inventory should be maintained. Cut investment budgets, overheads, frills Maximizing existing assets, capacity,
distribution Target internal growth rate Improve supply chain, productivity, optimizing
planning
Nestle is a market leader due to different reasons:
Its price is high against its competitors but it matches its quality with its competitors.
Nestle is using its brand name to promote its products & it’s very popular as compared to its competitors.
Its packaging is good. We can easily find Nestle from any retailer shop.
References
• www.nestle.com• Nestlé centralises expertise in system technology
| Nestlé Global• Nestlé - Wikipedia, the free encyclopedia• Customer and Sales | Nestlé Global• Big Data-Startups | How Nestlé Understands
Brands