NASSCOM ILF 2017: Why Lean is Imperative in Business Transformation: A CIO perspective

LEADERS SPEAK:WHY LEAN IS IMPERATIVE IN BUSINESS TRANSFORMATION: A CIO PERSPECTIVEAmy G. BradyTechnology & Operations Executive, CIOKeyBank

Digitize the EnterpriseBecoming a 190 year old ‘Digital Bank’

Client-empowering DIGITAL experiencesConnecting Ease, Value and Expertise

Always On, Always Secure, On the Go, 24x7Modern Simplified Infrastructure

Operational Efficiency and EffectivenessZero touch, Straight thru, Robotics, Machine learning

End to End DIGITAL Process RedesignFaster, leaner, smarter

Analytics-driven Products and DecisionsEnabled by real-time Data supply chain

KeyBank’s Digital Banking TransformationModern multi-channel infrastructure – agile, adaptive and operates on digital time

LEADERS SPEAK:WHY LEAN IS IMPERATIVE IN BUSINESS TRANSFORMATION: A CIO PERSPECTIVEScott Mason, PhD.COO IT

Reimagining Medicine

How we innovate1 How we sell2 How we operate3

Making change programmable

• Backbone• Digital “reef”• Mindset• Ecosystem

WHY LEAN IS IMPERATIVE IN BUSINESS TRANSFORMATION: A CIO PERSPECTIVEDave WebbCIO

Lean applied to all aspects of workBusiness transformation enabled by digital capabilities

• More responsive, agile, business partner delivering top line growth faster• Application portfolio rationalization to support enterprise agility

• Platform strategies/re-use• Agile enterprise

• Business Model Innovation as a catalyst for transformation• MVP, fail fast approach• Customer first - CX/UX/UI• Competitive differentiation• Product re-invention

• Analytics as a core competency• Smart, fact based, decision making and insights

• Re-thinking the IT organization to support the agile enterprise• Structure matters• Aligned workforce planning strategy