This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Inability or unwillingness to trust & delegate. Lack of Funding. Unrenovated Core. Lack of Skills. Management mindset — digitally unsavvy nodes. Insufficient employees able to adopt a Mode 2
While Disrupters Emerge Suddenly, a Single Strategy Is Not EnoughWhat is your strategy? Has moved alone 100 million tons for more than 1 million miles.
Small, nice, silent thing that may save 65% of hospital logistics labor.
Can book guests in far more rooms than any other big chain in the world.
Self-remediate 50%+ of IT incidents and reduce process labor by 50%.
A driverless truck fleet.
Sources: Firms' sites and Wikipedia; firms and providers are representative only.
While Disrupters Emerge Suddenly, a Single Strategy Is Not EnoughWhat is your strategy? Has moved alone 100 million tons for more than 1 million miles.
Small, nice, silent thing that may save 65% of hospital logistics labor.
Can book guests in far more rooms than any other big chain in the world.
Self-remediate 50%+ of IT incidents and reduce process labor by 50%.
Tug robots.
Sources: Firms' sites and Wikipedia; firms and providers are representative only.
While Disrupters Emerge Suddenly, a Single Strategy Is Not EnoughWhat is your strategy? Has moved alone 100 million tons for more than 1 million miles.
Small, nice, silent thing that may save 65% of hospital logistics labor.
Can book guests in far more rooms than any other big chain in the world.
Self-remediate 50%+ of IT incidents and reduce process labor by 50%.
A 2008 startup.
Sources: Firms' sites and Wikipedia; firms and providers are representative only.
While Disrupters Emerge Suddenly, a Single Strategy Is Not EnoughWhat is your strategy? Has moved alone 100 million tons for more than 1 million miles.
Small, nice, silent thing that may save 65% of hospital logistics labor.
Can book guests in far more rooms than any other big chain in the world.
Self-remediate 50%+ of IT incidents and reduce process labor by 50%.
Cognitiveservices.
Sources: Firms' sites and Wikipedia; firms and providers are representative only.
While Disrupters Emerge Suddenly, a Single Strategy Is Not EnoughWhat is your strategy? Has moved alone 100 million tons for more than 1 million miles.
A driverless truck fleet.
Small, nice, silent thing that may save 65% of hospital logistics labor.
Tug robots.
Can book guests in far more rooms than any other big chain in the world.
A 2008 startup.
Self-remediate 50%+ of IT incidents and reduce process labor by 50%.
Cognitiveservices.
Sources: Firms' sites and Wikipedia; firms and providers are representative only.
Step 2. IT Must Go Bimodal, and Successful Innovation Will Do the Rest
CEOFocus
Innovate
Agile
Source
BPM
GRC
IO
EA
…
Mode 1EA SourceBPM
Source: "Adaptive Sourcing Innovate Layer: Innovation Strategies Accelerate Business Growth" (G00265994) and "Bimodal IT: How to Be Digitally Agile Without Making a Mess" (G00268866)
R&D, Chief Digital Officer, Chief Marketing Officer, CEO
New Sourcing Options
Traditional Sourcing Strategy+ Accelerated Modernization
Rapid D
igital Innovation
Innovate
Differentiate
Run
Note: CSI = Consulting and solution implementation; JVs = Joint ventures; M&A = Merger and acquisition;BPO = Business process outsourcing; BPaaS = Business process as a service; IaaS = Infrastructure as a service;PaaS = Platform as a service Source: "IT Services Sourcing Reform Will Prepare the Organization for Bimodal IT and Digital Business" (G00259751)
Step 6. Build the Five Critical Capabilities to Support Adaptive Sourcing
Differentiate
Run
CEOFocus
Innovate
If You Align All Five Together Then
Bus
ines
s O
utco
mes
Flo
w F
rom
Inno
vatio
n to
Run
Gov
erna
nce
Ente
rpris
e an
d In
form
atio
n A
rchi
tect
ure
Mul
tisou
rcin
g M
anag
emen
t
Bus
ines
s Pr
oces
s an
d C
hang
e M
anag
emen
t
Ris
k an
d Se
curit
y
Source: "Exploiting MSI and CSB Roles to Effectively Manage Complex Hybrid IT Services Environments" (G00259842),"A Bimodal Enterprise Needs Three Subcultures" (G00273134) and "The New Mission of Your Office of the CIO" (G00272386)
Use digital disrupters, business moments and smart business questions to raise the sense of urgency for new value propositions and your business influence.
Provide rapid innovation capabilities through bimodal sourcing, new providers, partnering, crowdsourcing. Make IT procurement relevant to innovation.
Help cut operating cost while ensuring end-to-end accountability and decreasing unit cost for IT services. Invest in leadership and key skills.
Implement your roadmap toward bimodal and adaptive sourcing to focus on business outcomes, competitive advantage and IP/algorithms protection.
Modernize your IT-sourcing strategy by divesting nondifferentiating capabilities, incorporating industrialized, cloud-based processes.
Deliver as a provider. Broker as a partner. Build and balance Trust and Control.