Myers’ PSYCHOLOGY (7th Ed) Chapter 12 Work Motivation James A. McCubbin, PhD Clemson University Worth Publishers.

Myers’ PSYCHOLOGY

(7th Ed)

Chapter 12

Work Motivation

James A. McCubbin, PhDClemson University

Worth Publishers

Motivation at Work

Why is work important Satisfies many needs You can change it when it no longer fits View

Job - just a way to make $$$Career – a way to get where you want to goCalling - fullfillment

Motivation at Work

Flow a completely, involved, focused state of

consciousness, with diminished awareness of self and time, resulting from optimal engagement of one’s skills (instrinsic)

Industrial/Organizational (I/O) Psychology the application of psychological concepts

and methods to optimizing human behavior in workplaces

Motivation at Work

Personnel Psychology sub-field of I-O psychology that focuses

on employee recruitment, selection, placement, training, appraisal, and development

Organizational Psychology Sub-field of I-O psychology that examines

organizational influences on worker satisfaction and productivity and facilitates organizational change

Motivation at Work

Interview Illusion

Interview disclose the interveeiwee’’s good intentions, which are less revealing and habitual behaviors

Interviews more often follow the careers of those they hire than those they don’t (of course I pick successful people)

Interviewers presume that people are what they seem to be in the interview situation

interview’’s preconceptiosn and moods can color how they perceive interviee’s responses

Combat the interview illusion

Structured Interview process that asks the same job-

relevant questions of all applicants rated on established scales Pinpoints strenghts Notes to reduce memory

distortion and bias

Appraising Performance

Methods Checklists Graphic rating scales Behavior rating scales 360 degree feedback

Errors halo error: overall evaluation is biased by one

thing Leniency and severity errors (treat all alike) recency

Motivation at Work

Personnel psychologists’ tasks

Motivation at Work

360-degree feedback

Motivation at Work

On the right path

Organizational Psychology: Motivating Achievement

Discipline motivation feeds achievement

Satisfaction and Engagement: happy employees work harder

Managing Well

Harnessing job related strengths Identify and measure talents Match talents to tasks then step back Care how people feel about their work Reinforce positive behavior

Setting specific challengins goals Have groups set goals Elicit commitments Provide feedback

Leadership Styles

Task Leadership goal-oriented leadership that sets

standards, organizes work, and focuses attention on goals

Social Leadership group-oriented leadership that

builds teamwork, mediates conflict, and offers support

Best have a blend of both

Motivation

Theory X assumes that workers are basically lazy,

error-prone, and extrinsically motivated by money

workers should be directed from above Theory Y

assumes that, given challenge and freedom, workers are motivated to achieve self-esteem and to demonstrate their competence and creativity