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Moving to Mobile Christina Inge, CEO, Sleek Marketing Product Camp Boston 2016
19

Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

Apr 13, 2017

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Page 1: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

Moving to MobileChristina Inge, CEO, Sleek

MarketingProduct Camp Boston 2016

Page 2: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

In the Realm of the Majority

Page 3: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

In the Realm of the Majority

Page 4: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

“Rein In This Chaos”Decentralization

End-user and 3rd-party-driven

Lack of standardization

Lot of variables = growing complexity, cost

Page 5: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

Mobile isn't a copy of your desktop experience. It represents “an opportunity to think of your product differently”- Scott Jensen

Page 6: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

What This Session is About● Understanding the mobile landscape● Finding mobile solutions for your context● Creating a strategy

Page 7: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Mobile is About ContextTransformation of the way people engage with technology

Expectation of ambient technology

Not an experience you sit down to

Facilitation when and where you need it

Page 8: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

According to a recent study, 63% of people reported feeling lost if their cellphone wasn’t within reach

Page 9: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

The Mobile OpportunityAdd context to speed Impact of your product

Generate more and better data

Become essential in more places, to more users, in more ways

Page 10: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Tips to Create Awesome Mobile App DesignsMap out content and user flow

● When designing a mobile app, design and research in parallel○ Sketch out user flows based on past user paths○ Create a simple prototype○ Create a written outline

Page 11: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Enhance Usability With Familiar Mobile Patterns

● When designing an app, you can draw inspiration from popular apps

● Two key interactions to design for on mobile:○ Gestures○ Animation

Tips to Create Awesome Mobile App Designs

Page 12: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Usability 101Design for fat fingers

● Make sure all UI elements are optimized for navigation by tapping● Touch targets should be 45-57 pixels wide

Page 13: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Mobile: Native Apps, Web Apps and Hybrid AppsNative Apps

● Live on and can be accessed from a device

● Have a home screen icon● Mostly installed through app

store● Can use device’s capacitive

features● Work offline

Mobile Web Apps

● Websites that look and work like apps

● Operate in a browser running HTML5

● Has no visible browser buttons or bars

● Limited ability to access phone functionalities

Page 14: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Mobile: Native Apps, Web Apps and Hybrid Apps Hybrid Apps

● Part native app, part web app● Can be downloaded from the

app store● Rely on browser-rendered HTML

pages● Browser embedded into native

app- a “wrapper”● Less expensive than traditional

app

Page 15: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Factors in Choosing a Platform ● Device features● Offline capabilities● Content discoverability● Load speed● Installation process● App maintenance● Platform independence● Costs and approval process● Development cost● User interface

Page 16: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Building a Mobile App is not a Strategy● According to a recent study, 91 of the top 11 brands have

their own mobile app● But app downloads not a true metric of brand success● Mobile strategy is holistic: third-party mobile apps, mobile

ad networks and offline marketing

Best Practices● Build an app that people will actually use- not just a big ad● Building a mediocre app is like selling a mediocre product● Share of phone space

Page 17: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Has the Native vs. HTML5 Mobile Debate Changed?

● Recent uptick in use of HTML5 ● User experience still lagging, catching up● HTML works best when many kinds of devices

need to be supported or for a low-budget application

● While having a device-agnostic app is utilitarian, it limits the quality of the user experience

● Native apps will offer a higher-quality user experience, however development and cost of maintenance will be higher than a web app

Page 18: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Getting Started● How will your mobile product fit in with your other products?

○ Light version○ Address specific mobile user needs○ Add features

● How will you acquire? ● Will you target new customers?● Whose life are we making easier?

Page 19: Moving to Mobile: Marketing and User Experience for the Mobile Revolution (ProductCamp Boston 2016)

@christinainge

Thank [email protected]

@christinainge

http://rockemail.eventbrite.com