Motivation Motivation
Jan 11, 2016
MotivationMotivation
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OverviewOverview
What is Motivation?What is Motivation? Motivation TheoriesMotivation Theories
• Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs• McGregor’s Theory X and Theory YMcGregor’s Theory X and Theory Y
Tips for Motivating SubordinatesTips for Motivating Subordinates
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Webster’s DefinitionWebster’s Definition
MOTIVATIONMOTIVATION: an impulse,emotion, desire, or: an impulse,emotion, desire, or
psychological need acting as incitement to psychological need acting as incitement to action.action.
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Motivation DefinedMotivation Defined
Getting people doing what needs to be Getting people doing what needs to be done because done because they want to do itthey want to do it..
MOTIVATIONMOTIVATION IS INTERNALIS INTERNAL
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Motivation DefinedMotivation Defined
Motivation ChainMotivation Chain
AbilityAbilityDesireDesire
RewardReward
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Maslow’sMaslow’s Hierarchy of NeedsHierarchy of Needs
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MASLOW’S
HIERARCHY
OF
NEEDS
SurvivalSurvival
SafetySafety
BelongingBelonging
EgoEgo
Self-ActualizationSelf-Actualization
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TIPTIP A Lower Level Need Must Be Satisfied
Before the Next Higher Level Becomes Important in Motivating Behavior.
Only Relatively Unsatisfied Needs are Capable of Motivating People.
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SurvivalSurvival
Food Clothing Shelter
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SafetySafety
Physical SafetyPhysical Safety• Safe from harmSafe from harm
Psychological SafetyPsychological Safety• Job, Retirement, Savings AccountsJob, Retirement, Savings Accounts
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Belonging/SocialBelonging/Social
LoveLove AcceptanceAcceptance ApprovalApproval WarmthWarmth
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Esteem/EgoEsteem/Ego
RecognitionRecognition WorthWorth StatusStatus Self-RespectSelf-Respect
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Self-ActualizationSelf-Actualization
Self-FulfillmentSelf-Fulfillment Personal GrowthPersonal Growth Realizing PotentialRealizing Potential
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McGregor’s McGregor’s Theory X andTheory X and
Theory YTheory Y
McGregor’s Theory XMcGregor’s Theory X
People, by nature, don’t like to workdon’t like to work People lack ambitionlack ambition and must be
coerced or forced to workcoerced or forced to work People prefer to be told what to dobe told what to do People resist changeresist change People are gulliblegullible and not overly not overly
intelligentintelligent
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McGregor’s Theory XMcGregor’s Theory X
Hard ApproachHard Approach• Coercion (usually disguised)Coercion (usually disguised)• Tight controls over behaviorTight controls over behavior
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McGregor’s Theory XMcGregor’s Theory X
Soft ApproachSoft Approach• Satisfying People’s DemandsSatisfying People’s Demands• Abdication of ManagementAbdication of Management
McGregor’s Theory YMcGregor’s Theory Y
People People maymay actively seek work actively seek work instead instead of avoid itof avoid it
People prefer People prefer participative managementparticipative management People prefer People prefer setting their own goalssetting their own goals People People seek responsibilityseek responsibility
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McGregor’s TheoriesMcGregor’s Theories
Theory XTheory X Management by Management by
External ControlExternal Control Hard and Soft Hard and Soft
ApproachApproach
Theory YTheory Y Management by Management by
Self ControlSelf Control Job EnrichmentJob Enrichment ParticipationParticipation
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Tips for Motivating Tips for Motivating SubordinatesSubordinates
Start with a goal or missionStart with a goal or mission Make the task clearMake the task clear Match the people with the taskMatch the people with the task Remove the roadblocksRemove the roadblocks Give positive feedbackGive positive feedback
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Tips for Motivating Tips for Motivating SubordinatesSubordinates
Give more responsibility when appropriate
Let people work independently Recognize achievements /
contributions Don’t make promises you can’t keep Be a good role model
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SummarySummary
What is Motivation?What is Motivation? Motivation TheoriesMotivation Theories
• Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs• McGregor’s Theory X and Theory YMcGregor’s Theory X and Theory Y
Tips for Motivating SubordinatesTips for Motivating Subordinates