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THE WHAT IF TECHNIQUE™ (Working on it) Motivate Design presents
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Motivate Design Presents the What If Technique

Nov 22, 2014

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Design

Mona Patel

Why "what if"...?

The What If Technique tackles the challenge of engaging a disruptive mindset when it comes to design thinking and crafting user experiences.

Thinking disruptively is a disruptive thing to do, which means it's a very hard thing to do, especially when you add in risk-averse business leaders and company cultures.

The What If Technique offers key steps, tools and examples to help you achieve incremental changes that promote disruptive thinking and lead to big, innovative differences for business leaders, companies, and ultimately user experiences and products.

Want help with your What Ifs? Check out http://www.motivatedesign.com. Or, gives us a "Hey, you there!" at http://www.motivatedesign.com/contact-us
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Transcript
Page 1: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

T H E W H AT I F T E C H N I Q U E ™(Working on it)

Motivate Design presents

Page 2: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

W H Y “ W H AT I F ” ?We are so glad you asked!

goal = innovate , then. . .

Page 3: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

W H Y “ W H AT I F ” ?We are so glad you asked!

incremental change = incremental growth

goal = innovate , then. . .

disruptive thinking = a big difference

Page 4: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

wa r n i n g : t h i s i s h a r d

Page 5: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

T H I S I S H A R DThinking disruptively is a disruptive thing to do.

“why? ” you ask . . .

Page 6: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

successful companies often have an aversion to risk

Page 7: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

employees are rewarded to not be disruptive

Page 8: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

business leaders often lack the training to think disruptively

Page 9: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

b u t, i t i s p o s s i b l e

Page 10: Motivate Design Presents the What If Technique

s o , w h e r e d o yo u s ta r t ?

Page 11: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p o N ES TA rT W I T H A b r OA D V I E W

Page 12: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p o N ES TA rT W I T H A b r OA D V I E W

locate an area in which everyone seems

to be stuck and nothing has changed in

a very long time

Page 13: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

locate an area in which everyone seems

to be stuck and nothing has changed in

a very long time

S T E p o N ES TA rT W I T H A b r OA D V I E W

. . . an area where profit performance

is average . it really should be more

successful , more lucrative .

Page 14: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

l o o k f o r c l i c h é s i d e n t i f y t h e s tat u s Q u oOr any overused attributes that lack original thinking

Page 15: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

e x . l a u n d r o m at s

Page 16: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

Page 17: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

cliché:

l aundromats are depressing!

cliché:

l aundromats are dirt y!

cliché:

there are bad, fluorescent lights

cliché:

they are out- dated & weird

Page 18: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

D E F I N E yO u r S I T uAT I O N

S T E p T W o

“i want to disrupt the competitive landscape

of [INSERT YoUR SITUATIoN] by delivering

an unexpected solution.”

Page 19: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

A S k “ W H AT I F ? ”

S T E p T H R E E

Page 20: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

r e a dy t o t r y i t o u t ?

Page 21: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p o N EGrab a Post-It pack and a marker

Page 22: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p T W oFor three minutes, write as many “what ifs” as you can!

this step is about Quantit y– not Qualit y!

write , write , write!

Page 23: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

S T E p T H R E EShare all of them, one by one–popcorn style!

Page 24: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p T H R E EShare all of them, one by one–popcorn style!

step four: repeat

Page 25: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

S T E p T H R E EShare all of them, one by one–popcorn style!

step four: repeat

step five : repeat again

Page 26: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

S T E p S I xOne last time! Three minutes of total “what if” madness!

Page 27: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

H E R E A R E S o m E o F o U R S !

Page 28: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

l aundromats were fun? rel a xing? cool?

what if they were luxurious & exciting?

W H AT I F. . .(Just a few of our ideas!)

Page 29: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

l aundromats were fun? rel a xing? cool?

what if they were luxurious & exciting?

they were pl aces to be

productive? or social?

W H AT I F. . .(Just a few of our ideas!)

Page 30: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

l aundry mats were fun? rel a xing? cool?

what if they were luxurious & exciting?

they were pl aces to be

productive? or social?

they were pl aces to take

your kids? or your pets?

(Just a few of our ideas!)

W H AT I F. . .

Page 31: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

have you made observations?

Page 32: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

have you made observations?

have you located some insights?

Page 33: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

do you have your “what if ” hypothesis?

have you made observations?

have you located some insights?

Page 34: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

a r e yo u r e a dy f o r m o r e ?

Page 35: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

o p p o R T U N I T YDiscuss different parts of an opportunity: audience, advantage, & gap.

fill in the bl anks!

“there’s an opportunit y to provide [who]

with [what advantage ] that [fills a gap.]”

Page 36: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

o p p o R T U N I T Y

ex ample:

“there’s an opportunit y to provide UrBan

dwellers with an awesoMe laUndrY eXperienCe

that is verY eCo -friendlY.”

Frame your opportunity in a super concise way.

Page 37: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

what if. . .

the l aundromat also had a hair salon?

D E V E L o p m E N TIncorporate your “what ifs” and your opportunity...

Page 38: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

what if. . .

the l aundromat also had a hair salon?

the l aundromat offered local , eco -

friendly products?

D E V E L o p m E N T...This will result in more developed, discernable ideas

Page 39: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” M E T H O D @ M O T I VAT E _ D E S I G N

what if. . .

the l aundromat also had a hair salon?

there was a bar in back ,

speak- easy st yle?

D E V E L o p m E N TKeep developing and pushing your ideas

the l aundromat offered local , eco -

friendly products?

Page 40: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

a r e yo u f o r r e a l?

Page 41: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G NCopyright: Spin Laundry Lounge

Page 42: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G NCopyright: Spin Laundry Lounge

Page 43: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G NCopyright: Spin Laundry Lounge

Page 44: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

“ m organ gary ’ s p r i mary m iss ion

i n cr e ati n g s p i n l au n dry lo u n g e

was to r e i mag i n e th e e nti r e

l au n dromat e xp e r i e n ce .”

Copyright: Spin Laundry Lounge

Page 45: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

s tay c u r i o u s

Page 46: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q u E @ M O T I VAT E _ D E S I G N

A LWAY S A S K T H E W H AT I F ’ S !

What If every uber car was a Tesla?

What if laundromats served wine?

What if f ish was the most popular breakfast food?

W h a t if w e h el p e d y o u u n l e a s h th e W h a t If Te ch n i q u e o n y o u r p r o bl e m s p a c e s a n d g o a l s?

Learn more about us at www.motivatedesign.com

We’d love to hear from you and help you discover #WhatIf for your

company, team, product, and more.

you can reach us at (646) 400-5108 and [email protected]

Tweet your #WhatIf to @Motivate_Design

Page 47: Motivate Design Presents the What If Technique

T H E “ W H AT I F ” T E C H N I Q U E @ M O T I VAT E _ D E S I G N

p H o T o C R E D I T SPage 4: “warning sign” by robert Couse-baker via Flickr (by)

Page 15: “Laundry Mat” by Carsten Schertzer via Flickr (by)

Page 16: untitled by Samantha Jade royds via Flickr (by)

“secadoras” by David Cohen via Flickr (by-NC-ND)

“Sustainable broadband Access at Laundry Mat in the Western Suburbs

of a Large City” by Daniel X . O’Neil via Flickr (by)

“ I ’m here for the Mill ion Dollar Giveaway” by Terrell Woods via Flickr

(by-NC-ND)

Page 23-25: “Popcorn” by cyclonebill via Flickr (by-SA)

Page 28-30: “overWash” by rubin Starset via Flickr (by-NC-SA)

Page 36: “Laundry Day” by Araceli Arroyo via Flickr (by-NC-ND)

Page 37-39: “Spin Cycle-9/365” by Andreanna Moya via Flickr (by)

Page 41-44: Copyright Spin Laundry Lounge via spinlaundrylounge.com