June 29, 2020 FOSTER UNITY ▪ OWN THE MOMENT ▪ CHAMPION EXCELLENCE ▪ SEIZE OPPORTUNITIES Morning Report YOU ARE AMAZING Positive Words from Our Patients “Everyone was very friendly! Maemie spent time talking and listening to my concerns. I did not feel rushed and she thoroughly explained everything! The nurse was also top notch! I felt like I made the right decision by switching to UnityPoint!” “Lab tech was wonder- ful. Nurse who gave me my shot was good and very informative. Thank you for my care.” “The staff were caring, compassionate and so understanding.” Dr. Jake Flinkman, who works in the Marshalltown ER, practiced social distancing from his family for 43 days and nights. Dr. Flinkman Practices Social Distancing for Family, Patients Parenting is tough business. Now, consider what that would be like if you were socially distancing from your wife and kids. Through a pandemic. Such was life for Dr. Jake Flinkman, who works in the emergency depart- ment at UnityPoint Health – Marshall- town. When COVID-19 started to surge, he did what many other provid- ers across the nation did. He kept his distance from his family to keep them safe, while ensuring he would stay as healthy as possible for the community that needed him. So, for 43 days and nights, Dr. Flink- man was unable to hug his wife, Molly, or embrace their children, Lily, 7, Norah, 5, Sawyer, 3, and Jude, 1. He spent many nights in a separate living area at the home of Dr. Lance VanGundy, the ER Medical Director in Marshalltown. Other times, he hun- kered down in his family’s three-season See FLINKMAN / page 3 “Molly is truly the unsung hero in all of this, as I suspect is the case for most healthcare workers’ spouses. She had to fill the void left by my absence.” — Dr. Jake Flinkman
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Transcript
June 29 2020
FOSTER UNITY OWN THE MOMENT CHAMPION EXCELLENCE SEIZE OPPORTUNITIES
Morning Report
YOU ARE AMAZING
Positive Words from OurPatients
ldquoEveryone was very friendly Maemie spent
time talking and listening to my
concerns I did not feel rushed and she
thoroughly explained everything The nurse was also top notch I
felt like I made the right decision by switching to
UnityPointrdquo
ldquoLab tech was wonder-ful Nurse who gave me my shot was good and very informative Thank
you for my carerdquo
ldquoThe staff were caring compassionate and so
understandingrdquo
Dr Jake Flinkman who works in the Marshalltown ER practiced social distancing from his family for 43 days and nights
Dr Flinkman Practices Social Distancing for Family PatientsParenting is tough business Now consider what that would be like if you were socially distancing from your wife and kids Through a pandemic
Such was life for Dr Jake Flinkman who works in the emergency depart-ment at UnityPoint Health ndash Marshall-town When COVID-19 started to surge he did what many other provid-ers across the nation did He kept his distance from his family to keep them safe while ensuring he would stay as healthy as possible for the community that needed him
So for 43 days and nights Dr Flink-man was unable to hug his wife Molly or embrace their children Lily 7 Norah 5 Sawyer 3 and Jude 1
He spent many nights in a separate living area at the home of Dr Lance VanGundy the ER Medical Director in Marshalltown Other times he hun-kered down in his familyrsquos three-season
See FLINKMAN page 3
ldquoMolly is truly the unsung hero in all of this as I suspect is the case for most healthcare workersrsquo spouses She had to fill the void left by my absencerdquo
mdash Dr Jake Flinkman
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
An MRI was ordered for a patient on the medsurg floor Davin Kruse was going over the pre-MRI screening form and discovered the patient had a pacemaker which meant this patient could not have an MRI An MRI for this patient could have changed the pace-maker settings or caused damage to the pacemaker This thorough screening by Davin was a true great catch Thank you for your diligence and for keeping your patient safe Davin
Great Catch Award Recipient
Davin Kruse
Three days Three different heroes One goal to win the Battle of the Badges
Help support your UnityPoint Health ndash Marshalltown EMS team in the second annual Battles of the Badges Wersquore asking you to give blood to support them in their quest for bragging rights in the good-natured competition against Marshalltownrsquos law enforcement (the defending champ) and firefighters Plus donors receive a free t-shirt
The event is July 1-3 at the Marshalltown Donor Center at 3109 S Center St Suite 104 Appointments are required and donors are asked to wear a mask for the duration of their appointment If you donrsquot have a mask one can be provided
To schedule text LIFESERVE to 999-777 call (800) 287-4903 or visit lifeserve-bloodcenterorg Learn more
Support EMS in Battle of the Badges
bull Resource page on The Hub for info education signage FAQs amp more
bull Marshalltown Hub COVID-19 page for Marshalltown-specific information
bull Or submit your COVID-19 questions for the Waterloo Region here
COVID-19Resources
Essential Travel Allowed But Discouraged July 1In early March UnityPoint Health placed restrictions on all non-essential work-re-lated travel for all team members Effec-tive July 1 2020 essential travel will be allowed but is discouraged The risk for COVID-19 exposure still exists so exec-utives leaders and team members are asked to follow specific guidelines Learn more
n Wellmark Extends Reimburse-ment for Virtual Visits Wellmark Blue Cross and Blue Shield has agreed to extend the same reimburse-
ment fee to Iowa providers for virtual visits as is paid for in-person visits until February 1 2021 This applies to all appropriate medical and behavioral health virtual visits with any Wellmark in-network provider in Iowa Learn more
n Education Assistance Avail-able As our team members continue to navigate everything the COVID-19 pan-demic has brought we want to remind you of the education assistance resourc-es available to you Learn more
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
room which required space heaters and extra blankets on nights when the temperatures dipped below freezing
Through it all he tried to be as present and impactful as possible He visit-ed with his family by Facetime and dropped by the house to read a book through the sliding glass door or play checkers from a different room with an extension pole and paint roller rod
ldquoBy the end of that six-week period I was driving home almost every day I was off and spending time with my fami-ly and just keeping my distancerdquo Dr Flinkman says ldquoIt was particularly chal-lenging for my youngest son Jude who didnrsquot understand why he couldnrsquot hug dad or why dad couldnrsquot come inside
ldquoAt one point I couldnrsquot keep him from trying to come close to me so I climbed on the roof of my garage so I could watch the kids play and also talk with my wife without putting Jude at riskrdquo
At other times Dr Flinkman would play charades Battleship and tic-tac-toe
sometimes using dry erase markers on opposite sides of a glass door
ldquoIt was very inconvenientrdquo he said ldquoI was unable to show previously routine physical affection to my wife and kids I was unable to scoop up Jude in my arms when he skinned his knee and had to bear the per-plexed look in his tear-filled eyes as he waited for Molly to make the trek across the yard to render aid And it was challenging to maintain a role of disciplinarian for my kids when I was unable to later hug them and tell them I love themrdquo
FLINKMANFrom Page 1
New LiveWell MagazineA new LiveWell magazine has hit the doorsteps in the Marshalltown community Check out a digital version here
Multi-Specialty Calendar
July 2020
UnityPoint Health wants to understand what influences people to pursue careers in health care Our goal is to encourage more people to learn about healthcare careers and your feedback will help us understand how and when to reach out to help them
Thatrsquos why wersquore asking you to com-plete this survey It should take less than 10 minutes all responses are anonymous and wersquoll publish the re-gionrsquos results in September 2020
Help Us with a Healthcare Career Survey
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
Nominate a Teammate for DAISY AwardBeing a great nurse takes equal amounts of compassion clinical savvy empathy patience skill and hard work We have many excellent nurses here at UnityPoint Health ndash Marshalltown who go above and beyond for their patients A very special way to honor recognize and celebrate these nurses is through the DAISY Award
Nominate a nurse today
Imagine a health journey where you have just gone through a rigorous chemo regimen for cancer
Your life has been full of fear You Google survival rates for your cancer and you are forced to face the question of your own mortality Your goals change and now family means more than anything It is your biggest reason to live and you count each moment as a blessing COVID-19 hits
You need the lifesaving and unending tests required to keep your care plan intact Your immune system has been whittled down to near nothing In the past you feared even the common cold but now COVID-19 is a deadly dragon to your survival You are grateful for COVID-19 screening sites mdash they are a source of reassurance as you enter the hospital for your test Each masked person you pass eases your anxiety and you are thankful for an organization with high infection control standards and the caregiv-ers who support this effort On this day your journey felt a little safer and a lot less scary
This scenario is all too real for so many of our at-risk patients A big shout out to the many unselfish team members who come to work each day entering our hospital fully masked To our patients this is an unselfish act of compassion and you are their heroes
Masking is required at all entries to our hospital for all team members No one is allowed to walk in our patient-protective halls unmasked
Why Because itrsquos the right thing to do for our at-risk patients Itrsquos our act of com-passion
New Module Assigned in NetLearningA new ldquoPatient Rightsrdquo NetLearn-ing module has been assigned to all team members Please note the deadline for completion of this specific module is July 15
As a reminder the rest of the standardized 2020 NetLearning modules assigned at the start of the year are due by October 31
What an exciting time to be at UnityPoint Health ndash Marshalltown Our plans for the South Campus consolidation and expan-sion is moving full steam ahead and itrsquos been fun to see the project taking shape
bull Recently department leaders and front-line team representative groups worked with INVISION our architect partner to provide further input to high-level floorplans and determine where each room will be in the build-ings on campus
bull Finalizing high-level floorplans allows
Graham our construction partner to firm up groundbreaking plans Marketing is brainstorming what a groundbreaking event will look like
bull This week these same groups are slated to approve final designs and move into equipment planning with our Medical Equipment Planner Jodelle with VOC
bull Next steps with INVISION include designing floorplans within the rooms and spaces Input from EVERYONE is needed to make workflows optimal
Campus Transformation Floorplans amp More
Masking Consider It an Unselfish Act of Compassion
Laura Woebbeking
Patient Experience
Previous DAISY Award winner
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
An MRI was ordered for a patient on the medsurg floor Davin Kruse was going over the pre-MRI screening form and discovered the patient had a pacemaker which meant this patient could not have an MRI An MRI for this patient could have changed the pace-maker settings or caused damage to the pacemaker This thorough screening by Davin was a true great catch Thank you for your diligence and for keeping your patient safe Davin
Great Catch Award Recipient
Davin Kruse
Three days Three different heroes One goal to win the Battle of the Badges
Help support your UnityPoint Health ndash Marshalltown EMS team in the second annual Battles of the Badges Wersquore asking you to give blood to support them in their quest for bragging rights in the good-natured competition against Marshalltownrsquos law enforcement (the defending champ) and firefighters Plus donors receive a free t-shirt
The event is July 1-3 at the Marshalltown Donor Center at 3109 S Center St Suite 104 Appointments are required and donors are asked to wear a mask for the duration of their appointment If you donrsquot have a mask one can be provided
To schedule text LIFESERVE to 999-777 call (800) 287-4903 or visit lifeserve-bloodcenterorg Learn more
Support EMS in Battle of the Badges
bull Resource page on The Hub for info education signage FAQs amp more
bull Marshalltown Hub COVID-19 page for Marshalltown-specific information
bull Or submit your COVID-19 questions for the Waterloo Region here
COVID-19Resources
Essential Travel Allowed But Discouraged July 1In early March UnityPoint Health placed restrictions on all non-essential work-re-lated travel for all team members Effec-tive July 1 2020 essential travel will be allowed but is discouraged The risk for COVID-19 exposure still exists so exec-utives leaders and team members are asked to follow specific guidelines Learn more
n Wellmark Extends Reimburse-ment for Virtual Visits Wellmark Blue Cross and Blue Shield has agreed to extend the same reimburse-
ment fee to Iowa providers for virtual visits as is paid for in-person visits until February 1 2021 This applies to all appropriate medical and behavioral health virtual visits with any Wellmark in-network provider in Iowa Learn more
n Education Assistance Avail-able As our team members continue to navigate everything the COVID-19 pan-demic has brought we want to remind you of the education assistance resourc-es available to you Learn more
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
room which required space heaters and extra blankets on nights when the temperatures dipped below freezing
Through it all he tried to be as present and impactful as possible He visit-ed with his family by Facetime and dropped by the house to read a book through the sliding glass door or play checkers from a different room with an extension pole and paint roller rod
ldquoBy the end of that six-week period I was driving home almost every day I was off and spending time with my fami-ly and just keeping my distancerdquo Dr Flinkman says ldquoIt was particularly chal-lenging for my youngest son Jude who didnrsquot understand why he couldnrsquot hug dad or why dad couldnrsquot come inside
ldquoAt one point I couldnrsquot keep him from trying to come close to me so I climbed on the roof of my garage so I could watch the kids play and also talk with my wife without putting Jude at riskrdquo
At other times Dr Flinkman would play charades Battleship and tic-tac-toe
sometimes using dry erase markers on opposite sides of a glass door
ldquoIt was very inconvenientrdquo he said ldquoI was unable to show previously routine physical affection to my wife and kids I was unable to scoop up Jude in my arms when he skinned his knee and had to bear the per-plexed look in his tear-filled eyes as he waited for Molly to make the trek across the yard to render aid And it was challenging to maintain a role of disciplinarian for my kids when I was unable to later hug them and tell them I love themrdquo
FLINKMANFrom Page 1
New LiveWell MagazineA new LiveWell magazine has hit the doorsteps in the Marshalltown community Check out a digital version here
Multi-Specialty Calendar
July 2020
UnityPoint Health wants to understand what influences people to pursue careers in health care Our goal is to encourage more people to learn about healthcare careers and your feedback will help us understand how and when to reach out to help them
Thatrsquos why wersquore asking you to com-plete this survey It should take less than 10 minutes all responses are anonymous and wersquoll publish the re-gionrsquos results in September 2020
Help Us with a Healthcare Career Survey
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
Nominate a Teammate for DAISY AwardBeing a great nurse takes equal amounts of compassion clinical savvy empathy patience skill and hard work We have many excellent nurses here at UnityPoint Health ndash Marshalltown who go above and beyond for their patients A very special way to honor recognize and celebrate these nurses is through the DAISY Award
Nominate a nurse today
Imagine a health journey where you have just gone through a rigorous chemo regimen for cancer
Your life has been full of fear You Google survival rates for your cancer and you are forced to face the question of your own mortality Your goals change and now family means more than anything It is your biggest reason to live and you count each moment as a blessing COVID-19 hits
You need the lifesaving and unending tests required to keep your care plan intact Your immune system has been whittled down to near nothing In the past you feared even the common cold but now COVID-19 is a deadly dragon to your survival You are grateful for COVID-19 screening sites mdash they are a source of reassurance as you enter the hospital for your test Each masked person you pass eases your anxiety and you are thankful for an organization with high infection control standards and the caregiv-ers who support this effort On this day your journey felt a little safer and a lot less scary
This scenario is all too real for so many of our at-risk patients A big shout out to the many unselfish team members who come to work each day entering our hospital fully masked To our patients this is an unselfish act of compassion and you are their heroes
Masking is required at all entries to our hospital for all team members No one is allowed to walk in our patient-protective halls unmasked
Why Because itrsquos the right thing to do for our at-risk patients Itrsquos our act of com-passion
New Module Assigned in NetLearningA new ldquoPatient Rightsrdquo NetLearn-ing module has been assigned to all team members Please note the deadline for completion of this specific module is July 15
As a reminder the rest of the standardized 2020 NetLearning modules assigned at the start of the year are due by October 31
What an exciting time to be at UnityPoint Health ndash Marshalltown Our plans for the South Campus consolidation and expan-sion is moving full steam ahead and itrsquos been fun to see the project taking shape
bull Recently department leaders and front-line team representative groups worked with INVISION our architect partner to provide further input to high-level floorplans and determine where each room will be in the build-ings on campus
bull Finalizing high-level floorplans allows
Graham our construction partner to firm up groundbreaking plans Marketing is brainstorming what a groundbreaking event will look like
bull This week these same groups are slated to approve final designs and move into equipment planning with our Medical Equipment Planner Jodelle with VOC
bull Next steps with INVISION include designing floorplans within the rooms and spaces Input from EVERYONE is needed to make workflows optimal
Campus Transformation Floorplans amp More
Masking Consider It an Unselfish Act of Compassion
Laura Woebbeking
Patient Experience
Previous DAISY Award winner
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
room which required space heaters and extra blankets on nights when the temperatures dipped below freezing
Through it all he tried to be as present and impactful as possible He visit-ed with his family by Facetime and dropped by the house to read a book through the sliding glass door or play checkers from a different room with an extension pole and paint roller rod
ldquoBy the end of that six-week period I was driving home almost every day I was off and spending time with my fami-ly and just keeping my distancerdquo Dr Flinkman says ldquoIt was particularly chal-lenging for my youngest son Jude who didnrsquot understand why he couldnrsquot hug dad or why dad couldnrsquot come inside
ldquoAt one point I couldnrsquot keep him from trying to come close to me so I climbed on the roof of my garage so I could watch the kids play and also talk with my wife without putting Jude at riskrdquo
At other times Dr Flinkman would play charades Battleship and tic-tac-toe
sometimes using dry erase markers on opposite sides of a glass door
ldquoIt was very inconvenientrdquo he said ldquoI was unable to show previously routine physical affection to my wife and kids I was unable to scoop up Jude in my arms when he skinned his knee and had to bear the per-plexed look in his tear-filled eyes as he waited for Molly to make the trek across the yard to render aid And it was challenging to maintain a role of disciplinarian for my kids when I was unable to later hug them and tell them I love themrdquo
FLINKMANFrom Page 1
New LiveWell MagazineA new LiveWell magazine has hit the doorsteps in the Marshalltown community Check out a digital version here
Multi-Specialty Calendar
July 2020
UnityPoint Health wants to understand what influences people to pursue careers in health care Our goal is to encourage more people to learn about healthcare careers and your feedback will help us understand how and when to reach out to help them
Thatrsquos why wersquore asking you to com-plete this survey It should take less than 10 minutes all responses are anonymous and wersquoll publish the re-gionrsquos results in September 2020
Help Us with a Healthcare Career Survey
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
Nominate a Teammate for DAISY AwardBeing a great nurse takes equal amounts of compassion clinical savvy empathy patience skill and hard work We have many excellent nurses here at UnityPoint Health ndash Marshalltown who go above and beyond for their patients A very special way to honor recognize and celebrate these nurses is through the DAISY Award
Nominate a nurse today
Imagine a health journey where you have just gone through a rigorous chemo regimen for cancer
Your life has been full of fear You Google survival rates for your cancer and you are forced to face the question of your own mortality Your goals change and now family means more than anything It is your biggest reason to live and you count each moment as a blessing COVID-19 hits
You need the lifesaving and unending tests required to keep your care plan intact Your immune system has been whittled down to near nothing In the past you feared even the common cold but now COVID-19 is a deadly dragon to your survival You are grateful for COVID-19 screening sites mdash they are a source of reassurance as you enter the hospital for your test Each masked person you pass eases your anxiety and you are thankful for an organization with high infection control standards and the caregiv-ers who support this effort On this day your journey felt a little safer and a lot less scary
This scenario is all too real for so many of our at-risk patients A big shout out to the many unselfish team members who come to work each day entering our hospital fully masked To our patients this is an unselfish act of compassion and you are their heroes
Masking is required at all entries to our hospital for all team members No one is allowed to walk in our patient-protective halls unmasked
Why Because itrsquos the right thing to do for our at-risk patients Itrsquos our act of com-passion
New Module Assigned in NetLearningA new ldquoPatient Rightsrdquo NetLearn-ing module has been assigned to all team members Please note the deadline for completion of this specific module is July 15
As a reminder the rest of the standardized 2020 NetLearning modules assigned at the start of the year are due by October 31
What an exciting time to be at UnityPoint Health ndash Marshalltown Our plans for the South Campus consolidation and expan-sion is moving full steam ahead and itrsquos been fun to see the project taking shape
bull Recently department leaders and front-line team representative groups worked with INVISION our architect partner to provide further input to high-level floorplans and determine where each room will be in the build-ings on campus
bull Finalizing high-level floorplans allows
Graham our construction partner to firm up groundbreaking plans Marketing is brainstorming what a groundbreaking event will look like
bull This week these same groups are slated to approve final designs and move into equipment planning with our Medical Equipment Planner Jodelle with VOC
bull Next steps with INVISION include designing floorplans within the rooms and spaces Input from EVERYONE is needed to make workflows optimal
Campus Transformation Floorplans amp More
Masking Consider It an Unselfish Act of Compassion
Laura Woebbeking
Patient Experience
Previous DAISY Award winner
NEWS amp INFORMATION
SHARE WHAT MATTERS STAY CONNECTEDSubmit articles to SeanHyltonunitypointorg
Nominate a Teammate for DAISY AwardBeing a great nurse takes equal amounts of compassion clinical savvy empathy patience skill and hard work We have many excellent nurses here at UnityPoint Health ndash Marshalltown who go above and beyond for their patients A very special way to honor recognize and celebrate these nurses is through the DAISY Award
Nominate a nurse today
Imagine a health journey where you have just gone through a rigorous chemo regimen for cancer
Your life has been full of fear You Google survival rates for your cancer and you are forced to face the question of your own mortality Your goals change and now family means more than anything It is your biggest reason to live and you count each moment as a blessing COVID-19 hits
You need the lifesaving and unending tests required to keep your care plan intact Your immune system has been whittled down to near nothing In the past you feared even the common cold but now COVID-19 is a deadly dragon to your survival You are grateful for COVID-19 screening sites mdash they are a source of reassurance as you enter the hospital for your test Each masked person you pass eases your anxiety and you are thankful for an organization with high infection control standards and the caregiv-ers who support this effort On this day your journey felt a little safer and a lot less scary
This scenario is all too real for so many of our at-risk patients A big shout out to the many unselfish team members who come to work each day entering our hospital fully masked To our patients this is an unselfish act of compassion and you are their heroes
Masking is required at all entries to our hospital for all team members No one is allowed to walk in our patient-protective halls unmasked
Why Because itrsquos the right thing to do for our at-risk patients Itrsquos our act of com-passion
New Module Assigned in NetLearningA new ldquoPatient Rightsrdquo NetLearn-ing module has been assigned to all team members Please note the deadline for completion of this specific module is July 15
As a reminder the rest of the standardized 2020 NetLearning modules assigned at the start of the year are due by October 31
What an exciting time to be at UnityPoint Health ndash Marshalltown Our plans for the South Campus consolidation and expan-sion is moving full steam ahead and itrsquos been fun to see the project taking shape
bull Recently department leaders and front-line team representative groups worked with INVISION our architect partner to provide further input to high-level floorplans and determine where each room will be in the build-ings on campus
bull Finalizing high-level floorplans allows
Graham our construction partner to firm up groundbreaking plans Marketing is brainstorming what a groundbreaking event will look like
bull This week these same groups are slated to approve final designs and move into equipment planning with our Medical Equipment Planner Jodelle with VOC
bull Next steps with INVISION include designing floorplans within the rooms and spaces Input from EVERYONE is needed to make workflows optimal
Campus Transformation Floorplans amp More
Masking Consider It an Unselfish Act of Compassion
Laura Woebbeking
Patient Experience
Previous DAISY Award winner
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