Module 4 - Lessons Learned_v3

8/3/2019 Module 4 - Lessons Learned_v3

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NationalSDIWorkshopPresentation

IraqNSDIWorkshop

Module4LessonsLearned

Eribil,Iraq

February2012


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StandAlone

GISProjects

Coordinated

GISSystems

Cooperative

DistributedNetworks

Public(s)Services

Cloud

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StandAlone

GISProjects

Coordinated

GISSystems

Cooperative

DistributedNetworks

Public(s)Services

Cloud

...MovingtotheInternet,GIS

Networks

Projects

Federa;ons

Spa;alData

Infrastructure

Enterprise

Similarunderlying

principles

Differentnatureandscaleofchallenges

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ImplementationLessonsLearned

30yearsofrapidchange HugeadvancesintechnologyIncrediblegrowthinsocietalawareness

Globalconnec;vity Internetadop;onfasterthanany

technologyadop;oninhistory..

..exceptperhapsthemobiletelephone!!

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1970s

Mainframe

1980s

Minicomputer

The

Theimagepartwith

relationship IDrId6was notfoundin thefile.

2000s

Mul-modal

1990s

Internet

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MovingTowardsInternet-BasedPortalArchitecture

Web

WebWeb

Web

Web

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MovingTowardsInternet-BasedPortalArchitecture

Portlet

Portlet

Portlet

Portlet Portlet

Web

Portal

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PortalArchitectureisevolving

Infrastructure

CachingFail-overSecuritySingle Sign-On

AdministrationScalability PerformanceClustering

PresentationContent layout, grouping, navigationColors, outline, shadows, branding Natural language translationPervasive devices, disconnected support

ContentWeb content managementDocument managementIntegrated content creation workflowsFull support for 3rd party WCMSearch & CategorizationPersonalization

Services

IntegrationPortlet container for integration User-defined process integration Configurable application

integration (Portlet Builders) Full Web Services support

CollaborationAwarenessInstant messagingTeam work areasContextExpertise location

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Geospa;al

Geospa;al

Spatial enabling of web portal

architecture opens many new

opportunities for E-Service development

Info resource metadata

Service metadata

Map services

Geographic interface

Location based services

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A multimodal information

revolution is occurring

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Gengpeople,

organiza;onsand

governmentstochange

howtheythinkaboutwhattheydoandthe

waytheyhavedoneit

foryearsisahuge

undertaking!!

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Andamonguswehave

awiderangeofverydifferentcontextsto

contendwith

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Howdowegettherefromhere?

Vision

CurrentReality

What?HowFar?

HowFast?

WhatSteps?

WhoLeads?

BasictargetsoAensimilar,but

thepathtogettheremayvary

greatly

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Vision

CurrentReality

Proponentsarealmost

alwaysover-op;mis;c

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CurrentReality

Vision

Expecta;onsofstakeholdersgrowin

propor;ontopromises

andtheirawarenessofthepossibili;es

15

d



Vision

CurrentReality

End-usercynicismgrowsin

propor;ontothenon-

achievementofexpecta;ons Balancebetweensellingthevision,long

termgoals,andachievingvisibleandcompellingneartermresultsis

cri;cal

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Whatarewereallytryingtoaccomplish?

TodoourjobsbeXer,fasterandwithless

cost

ProvidebeXerserviceSupportbeXerdecision-making

Contributetomakingourcommuni;esand

societybeXer

Makemyselfmorevisible!!

Getmyselfpromoted!!

Getmoreresponsibilityandpower!!

Buildmyempire!!

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Whatarewereallytryingtoaccomplish?

TodoourjobsbeXer,fasterandwithless

cost

ProvidebeXerserviceSupportbeXerdecision-making

Contributetomakingourcommuni;esand

societybeXer

Makeourcommunitymorevisible!!

Benefitourcountry!!

Buildmoretoberesponsiblefor!!

Buildourcountryandsociety!!

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TheMostSuccessfulGIS

Implementa;onshavebeenFocusedonRealand

Prac;calBusinessNeeds

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Whatisourcriticalbusiness?

Business

Procedures

Policies

Protocols

Standards

Hardware

People

DDCore

SoYware

Data

Applica;on

SoYware

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Effectivetechnologyadoptionseemstofollowasimilarcycle

Vision

CurrentReality

Awareness

Commitment

PlanningImplementa;on

Prolifera;on

MaintenanceandMatura;on

MonitoringandAdap;ve

Management

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ChangeVision

CurrentReality

Awareness

Commitment


Prolifera;on


MonitoringandAdap;ve

ManagementRevolu;onary

Evolu;onary

HowFar?

HowFast?

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EvolutionaryimplementationVision

Dinars

Word Processing

Graphics

Spreadsheet

Database

CAD

Local GIS Corporate

Data

General

Applications

Enterprise

GIS

r1

r3

r6

r10

CurrentReality 23


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Word Processing

Graphics

Spreadsheet

Database

CAD

Local GIS Corporate

Data

General

Applications

Enterprise

GIS

Small

Incremental

Investment

CurrentReality 24


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Word Processing

Graphics

Spreadsheet

Database

CAD

Local GIS Corporate

Data

General

Applications

Enterprise

GIS

DinarsBenefit

Confirmed

At EachStep

CurrentReality 25


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Word Processing

Graphics

Spreadsheet

Database

CAD

Local GIS Corporate

Data

General

Applications

Enterprise

GIS

Dinars Add TechnologyAs Needed

CurrentReality 26


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Word Processing

Graphics

Spreadsheet

Database

CAD

Local GIS Corporate

Data

General

Applications

Enterprise

GIS

Staff Drive

the Process

Dinars

CurrentReality 27


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Evolutionaryimplementation

ChallengesDecision-makersmaynotbeinspiredbyinnovationrateandprogressStaffmaynotbeinspiredtopioneerbusinessinnovations.Dooldjobsusingnewtools

Vision

CurrentReality 28


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RevolutionaryimplementationVision

Non-Automated

Automated

CurrentReality 29


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Non-Automated

AutomatedBigInvestment

CurrentReality 30


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Non-Automated

AutomatedHigh risk

CurrentReality 31


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Non-Automated

Automated

TechnologyMay

Become

Outdated

CurrentReality 32


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Non-Automated

Automated

???????????

RequiresCareful

AXen;onto

HumanFactors

May Outpace

Human Resources

CurrentReality 33


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Challenges

Organiza;onmaynotbeableabsorb

thetechnologyin;meframe

Problemscanbecomesynergis;c

Peoplemaylosefaithinthevision,

andbecomecynical

CurrentReality 34


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Vision

Theappropriateapproachis

usuallyahybridthathasbeentailoredtoaspecificcontext.

CurrentReality 35


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RegionalE-ServicePortalVision

CurrentReality 36


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Vision

>50organiza;ons,onlyahandfulofwhomhavemorethanbasiccompu;ngcapacity

RegionalITCspoXyPublicaccesstoInternetspoXy

Fewfedera;onsalreadyinplace

LiXleframeworkdataavailable

CurrentReality 37

i i


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Vision

Manyorganiza;onsnotyetfamiliarwithGIS,muchlessSDIandPortalprinciples

Currentcapacitytobuildandmaintainowncomponentslow

Resourcesprobablynotaconstraint

CurrentReality 38

Vi i


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Vision

CurrentReality 39


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GainingandSustaining

Ini;alSupportforGISRequiresaTeamofTwo

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AwarenessandCommitment

Awareness

Establishing

Commitment

BoXom-Up

EarlyAdopters

Top-Down

Execu;veVisionary

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AwarenessandCommitment

Awareness

Establishing

Commitment

Team

ofTwo

FullLife-CycleSupport

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TheMostSuccessfulGIS

Implementa;onsRequireMoreofManagersThan

TheyExpect

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GISTechnologyImplementa;on

ManagementandOrganiza;on

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Giventherightmo;va;on,

staffwiththeinterestand

basicap;tudecanmakea

greatcontribu;on

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DeterminingStaffReadinessforChange

Propensity for Change

Interest

Motivation

Aptitude

Opportunity

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Strongfounda;onsare

builtaroundframework

issues,organiza;ons,and

data

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Foundationbuiltthroughkeystakeholders

Ministryof

Municipali;es&

PublicWorks

Ministryof

WaterResourcesMinistryof

Transporta;on

Central

Sta;s;calOrg

Ministryof

Agriculture

Ministryof

Planning

Local

Governments

Ministryof

Environment

Na;onalMapping

Organiza;on

Officeofthe

Execu;ve

Cabinetof

Ministers

Regional

Governments

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andleveragedthroughinvolvementofotherkeystakeholders

NGOs

Private

Industry

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Vision


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Vision

SustainableSDIini;a;ves

recognizethatorganiza;ons

mustfirstrespondtotheir

primarymission,andcanimprovethatthrough

par;cipa;on

CurrentReality 50


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Foundationbuilttoaddresskeyissues

Government

Transparency

Government

Efficiency

HealthSafetyand

SecuritySocialEquity

PovertyEconomic

Development

Environmental

Quality

BasicServices

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GISImplementa;onTendsto

ForceCommunica;onsAcross

Tradi;onalBoundariesWhereitMayNotHavePreviously

Existed

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Communication

is critical at all

levels

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.. and across many

Departments.

Plannin

g

Engineer

ing

Opera;ons

IT

Financ

e

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Ministryof

Municipali;es&

PublicWorks

Ministryof

WaterResourcesMinistryof

Transporta;on

Central

Sta;s;calOrg

Ministryof

Agriculture

Ministryof

Planning

Local

Governments

Ministryof

Environment

Na;onalMapping

Organiza;on

Officeofthe

Execu;ve

Cabinetof

Ministers

Regional

Governments

.. and among many

Organizations.

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.. acrossgeopolitical

boundaries.

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.. and ultimately

around the

world.

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RequiresaCultureof

Coopera;on

AchievingThisRequires

InspiredandInvolved

Leadership

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Buildingreal

enterprisesystems

andfedera;onsisaprocess,notan

eventorsingle

project

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andtherearemanyobstaclestoovercome

Tradi;onaladministra;veboundariesandfiefdoms

Entrenchedinterests

Outdatedmandatesandatudes

Technophobia

Driveforrevenue

Legaldefini;onsofsecurity

and

privacy

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Lackofcrea;veandinnova;veproblemsolving

Fearofchange

ComplacencyandlackofwillLackofini;albudget

Jurisdic;onconflicts

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h b lVision


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ManyformalSDIini;a;ves

arestartedastop-down,high

rhetoric-driven,andhighly

publicizedaffairs

CurrentReality 62

d h b lVision


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CurrentReality

Itusuallytakes3-5years

beforetherealityand

substan;veimpactofanygivenini;a;vecanbe

measured

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d h b lVision


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CurrentReality

.andifitdoesntmeasureupto

originalexpecta;ons,thefailures

maybecoveredforanother3-5yearsbeforesomeoneelsedecides

toreinventtheprogram.

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d h b lVision


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CurrentReality

SustainableSDIini;a;ves

recognizethatorganiza;ons

mustul;matelyrespondto

theirprimarymission,andcanimprovethatthroughlong

termpartnershipswithothers

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MandateWar

Org A Org BNoClearlyDefinedandAcceptedRolesand

Responsibili@es

ZoneofConflict

Departmentsintransi@onalsitua@onsoenstrugglingtokeepup

withnearterm,urgentneeds66


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MandateWar

Org A Org BNoClearlyDefinedandAcceptedRolesand

Responsibili@es

ZoneofConflictAr@ficiallyEnlargedevenbefore

thereisanyrealbusinessbeingdone

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MandateWar

Organiza;onsoYenseemandate,rolesand

resourcesasaone-piebakery.

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MandateWar

MINE!!!

.wheresomebodywinsandsomebodyloses69


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InventNewOpportunities

WeNeedANewParadigmForHowWe

WorkTogetherandFocusonBuildingNew

Opportuni;es

Ours!

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InventNewOpportunities

Ours!ThisRequiresStrongLeadership,Self-

Confidence,andInter-DependentThinking

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Takingmaximumadvantageof


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Awareness

Establishing

Commitment


Prolifera;on


Monitoringand

Adap;ve

Management

g g

technologymeanscon;nuous

evalua;onandevolu;onofour

organiza;ons

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Vision


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WhatRoleCanEachofUsPlay?

CurrentReality

Inmanycountries,theSDIplayingfieldiss;llbeingdefined

Manyorganiza;onsadop;ngGIStechnologyMuchinvestmentinusefuldata

EffortsliketheGSDIhelpingtoestablishdialogatthehighestlevelsofgovernment

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Vision


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CurrentReality

Manystandardsandtoolsemergingthatcanhelptosupportdatasharingandinteroperability

ICTinfrastructuregrowingquicklyinmostpartsoftheworld

Internetopennewopportuni;esforcrea;ngfedera;onsandleveragingSDI

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Vision


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CurrentReality

Stayfocusedexclusivelyonwhatwehavealwaysdone,inthewaywehavealwaysdoneit.

BecomeinvolvedwithSDIonlyasitaffectsour

currentmandatesReacttochangeonlywhenabsolutelynecessary

Allowconstraintsandsetbackstoovercomeourwilltoprogress

Level1

76

Vision


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CurrentReality

Re-assessourroleincommunitycontext

Helptoini;ateandpar;cipateincountry,regionalandglobalSDIdevelopment

Pushfortheadop;onofpoliciesforwidespread,lowornocostdissemina;onofbasicframeworkdata

Takealeadershiproleinbreakingdownlegalandadministra;vebarrierstodatasharing

Level2

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Vision


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Level3

CurrentReality

Re-inventourselvestotakealeadershiproleinpromo;ngandsuppor;ngSDIdevelopment

Getdirectlyinvolvedinfacilita;ng,promo;ngand

suppor;ngframeworkcommuni;es

Leadourorganiza;onsandourcommuni;esinaprocessofadapta;ontonewprinciples,prac;ces,andtechnologiesintothefuture

Requiresinspiredvision,leadership,courage,persistence,empathy,

knowledge,experse,policalsavvy,andboundlesspaenceand

energy. 78

Vision


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Re-shapemissiontotakealeadershiproleinpromo;ngandsuppor;ngSDIdevelopment

Facilitateandcoordinateframeworkcommuni;esLeadthecommunityinaprocessofadapta;ontonewprinciples,prac;ces,andtechnologiesintothefuture

Level3

Areweuptothechallenge??

CurrentReality79


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xxCommunicate

Coordinate

Cooperate

Collaborate

Areweuptothechallenge??

Module 4 - Lessons Learned_v3

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