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Simon Wakeman Medway Council Local government and the mobile web
32

Mobile internet and local government

Dec 02, 2014

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Page 1: Mobile internet and local government

Simon WakemanMedway Council

Local governmentand the mobile web

Page 2: Mobile internet and local government

Medway

Page 3: Mobile internet and local government

definition

“access to the internet using a mobile device connected through

a mobile network

Page 4: Mobile internet and local government

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 5: Mobile internet and local government

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 6: Mobile internet and local government

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 7: Mobile internet and local government

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 8: Mobile internet and local government

"People are being misled by the advertising. You can't surf the net on a phone with a tiny

screen."

back in 2000

Mat Hanrahan, Bloor Research

Page 9: Mobile internet and local government

enablers

• 3g networks

• cheaper data access

• familiar browsing experience

Page 10: Mobile internet and local government

convergence

Page 11: Mobile internet and local government

UK usage

Source: Nielsen Online, November 2008

Page 12: Mobile internet and local government

rapid growth

Source: Nielsen Online, November 2008

Page 13: Mobile internet and local government

marketers say…

3%

20%

39%

12%

26%

0% 50% 100%

2008

2009

2010

2011

2012

% marketers believe mobile will be integral to all marketing campaigns in year

Source: IAB, 2008

Page 14: Mobile internet and local government

age profile

Source: Microsoft, 2008

Page 15: Mobile internet and local government

gender

Source: Microsoft, 2008

Page 16: Mobile internet and local government

gender

Source: Microsoft, 2008

Page 17: Mobile internet and local government

mobile content

Source: Nielsen Online, November 2008

Page 18: Mobile internet and local government

PC-based internet = mobile internet

Page 19: Mobile internet and local government

context

1.

Page 20: Mobile internet and local government

context

1.

What’s relevant for councils in

this context?

Page 21: Mobile internet and local government

access

2.

Page 22: Mobile internet and local government

access

2.

m.medway.gov.uk

medway.gov.uk

medway.mobi

Text Medway to 33404

Page 23: Mobile internet and local government

architecture

3.

Page 24: Mobile internet and local government

architecture

3.

Page 25: Mobile internet and local government

architecture

3.

Max 5 categories

Max 7-10 links in each

Not too deep

Priority to most popular content

Page 26: Mobile internet and local government

design and content

4.

Keep it simple

Careful use of images

Vertical lists the norm

Access keys

Vertical expansion

Page 27: Mobile internet and local government

devices

5.

Page 28: Mobile internet and local government

devices

5.

handsets

browsers

screenresolution

Page 29: Mobile internet and local government

the big debate

One site or two sites?

Page 30: Mobile internet and local government

the big debate

One site or two sites? • Single build• Easier content management

but…

• Rendering solution• Content vs context• Inappropriate design?

• purpose-created contentand design for context

but…

• Harder to maintain• “Findability”

Page 31: Mobile internet and local government

the final word

USERS

Page 32: Mobile internet and local government

[email protected]@simonwakeman.com

+44 (0) 7771 701902

twitter: simonwakeman

www.simonwakeman.com/psf-mobile-web

any questions