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Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

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Page 1: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Mobile Evaluation and Deployment Strategy

East Carolina University

Lehigh UniversityCopyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Page 2: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Steps for Successful Implementation

PDA Evaluation

Mobile Deployment Strategy

Vision

Page 3: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Why PDAs and Wireless?

Immediate need for Administration to retrieve E-mail remotely

Students showing up with PDAs and wireless ethernet cards and requesting support

Growing interest among faculty and researchers for the possible uses of PDAs for data gathering

Faculty interest in evaluating how the PDA may be used in the classroom

Page 4: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

PDA Evaluation Process

Identified and Acquired PDAs, ISPs and Wireless Cards/Devices

Developed Evaluation Criteria

Identified Potential Uses

Identified Next Steps

Page 5: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

PDAs/Devices Evaluated

Compaq iPAQ

Casio E-125

Palm V

HP Jornada

Palm IIIxe

RIM 950

Page 6: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

PDA SummaryDevice OS RAM

(MB)

ROM

(MB)

Speed

(MHz)

Weight

(Grams)

Display Cost

(list)

Compaq IPAQ

3650

Windows

CE

32 16 206 170 240x320

4K color

$495

Casio

E-125

Windows Pocket

PC

32 16 150 250 240x320

65K color

$330

Palm Vx Palm OS 8 2 16 113 160x160 grayscale

$399

HP Jornada

540

Windows Pocket

PC

16 16 133 255 240x320

65k color

$499

Palm IIIxe Palm OS 8 2 16 170 160x160 grayscale

$189

RIM 950 RIM Wireless

4 512k 16 140 6 or 8 line mono

$399

Page 7: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Wireless Cards/Modems

Sierra Wireless Aircard 300 (CDPD) PCMCIA

Sierra Wireless Aircard 400 (Ricochet) PCMCIA

Cisco Aironet Wireless Ethernet card (PCMCIA)

Palm V Modem (Minstrel V)

Blackberry (Cingular Wireless)

Discontinued

Page 8: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Wireless Card SummaryCard/Device OS Type Speed

Battery Life Cost

(list)

Sierra Wireless 300

Windows

CE 2.1-3, 98, ME, 2000

Type II

CDPD

19.2k 15% of PDA battery life

$399

Sierra Wireless 400

Windows

CE 2.1-3, 98, ME, 2000

Type IIRicochet

128k 25% of PDA battery life

$449

Cisco Aironet 340 Series Wireless

Windows

CE 2.1-3, 98, ME, 2000

Type IIIEEE 802.11b

11 Mbps 10% laptop battery life

$149

RIM 950 Embedded Modem

Rim wireless GPRS 56k 2 – AA (1-2 months)

$399

Palm V Minstrel V Modem

Windows Pocket

PC

Palm Attach CDPD

19.2k Lithium ~8 hours battery life

$269 ($200 Mail in Rebate)

Out of Business

Page 9: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Internet Service Providers

Omnisky (omnisky.net)

GoAmerica (goamerica.com)

Cingular Wireless (cingular.com)

Page 10: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

ISP SummaryISP Supported

DevicesSupported Networks Cost

(Month)

Omnisky www.omnisky.net

Palm V, Vx, Visor, Laptops

Compaq iPAQ

Casio E series

HP Jornada

GSM, CDPD, GPRS, CDMA

$59.99

$54 Prepaid

GoAmerica www.goAmerica.com

Palm V, Vx, M500, Casio E series, Laptops

HP Jornada, Compaq iPAQ, RIM 950

GSM, CDPD, GPRS, CDMA

$59.99

Cingular Wireless www.cingular.com

RIM, Palm VII GPRS $59.99

Page 11: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Evaluation Criteria (PDAs)

Cost/Features

Integration/Compatibility with Current Systems

Security

Application Availability

Ease of Use/Physical Characteristics

Speed

Page 12: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Evaluation Scores (based on IT staff usage)

Cost Security Integration Application Availability

Ease of Use

Speed Total

Compaq 3 2 2 5 5 5 22

Casio 4 2 2 5 4 4 21

HP 3 2 2 5 5 4 21

Palm V 2 4 4 3 2 5 20

Palm IIIxe 5 4 4 3 2 3 21

RIM 950 4 2 2 2 5 4 20

1-5 scale (1 – poor, 5 – excellent)

Page 13: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Problems/Solutions

Windows Devices (Outlook CE does not support SSL Mail)

No CE Client that works well with CorporateTime Calendar

Sierra Wireless Aircard is slow (19.2 K)

Browsing Web was painfully slow (even with Cisco Ethernet card) Some websites were designed for CE

Cannot Hotsync using IMAP Eudora Mail Client – only POP

ActiveSync connection via USB does not immediately disconnect after selecting `Disconnect` on the iPAQ

Need to forward mail from Lehigh account to RIM 950 Cingular account (need to maintain 2 accounts).

Page 14: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Positives

Microsoft ActiveSync worked very well (upgraded to Windows XP with no problem)

Sierra Wireless 300 card could be used for laptops as well as iPAQ. (laptop drivers are downloadable)

Cisco card installed seamlessly in iPAQ as well as laptop. (CE drivers are downloadable)

Sierra Wireless card software installed on Windows ME/2000/XP laptop transparently.

Eudora has E-mail Client for Palm devices that supports SSL (setup ISP mail server as outgoing)

Page 15: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Stuck in the Stone Age?

Difficulties and Adversities overcome

Wireless arrives at ECU

Page 16: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Wireless Connectivity

Original discussions/conclusions Purchase of Hardware Map of Corridor CISCO and Compaq cards Access by phone service Access by PDA

Page 17: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Hardware/Software Platforms

Custom application built Service IT Uses

Page 18: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Uses in Course Design

School of Education General Requirements

School of Industry and Technology Avantgo Server-based instruction

Page 19: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Uses in Course Design (cont.)

School of Medicine Transfer of Patient Data Transfer of Billing Information

School of Nursing Photos Transfer of documents Assignments

Page 20: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

The Chase is On

PDA and Wireless Justified Use? Resistance to change? Success

Page 21: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Technical Support

Groups Involved What support is offered

Problem solving on campus/off campus

Page 22: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Hardware Deployment

Wireless Uses (laptops and PDAs)

Cradles in Labs for Hot Syncing How does it work

Page 23: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Program Assessment

Does it Work? MDEverywhere at SOM Main Campus of ECU

Page 24: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Potential Uses

Library information access (in the stacks)

Data gathering and downloading from the field (EES and College of Education)

Classroom communication (beaming homework assignments, E-mail, accessing Blackboard)

Taking classroom notes and sharing information

Downloading electronic Journal, E-books

Behavior monitoring (current CS project)

Page 25: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Leaps and Bounds

Technology is always in motion

Success measured Future endeavors

Page 26: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Coming Soon/News

iPAQ 3835 – 10 hour battery life, 64 MB RAM (coming soon)

Sierra Wireless 710 wireless card for GSM/GPRS wireless networks (up to 170k) (coming soon)

Sierra Wireless and Casio team up to deliver wireless solutions for the Casio PDA (coming soon)

Empower Technologies’ Linux DA – Linux based PDA (released September 2001) http://www.linuxda.com/

Sharp - Zaurus SL-5000D Linux/java based handheld (released November 2001) Is this the future? http://www.linuxdevices.com/articles/AT2134869242.html

Page 27: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Helpful websites

www.sierrawireless.com www.casio.com www.compaq.com www.palm.com www.geek.com www.pdanews.com.au www.pdabuzz.com www.pdasearch.com/ www.omnisky.net www.GoAmerica.com www.cingular.com www.uiowa.edu/~itscssp/pda/

ExecutiveSummaryReportFall2001.html

Page 28: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Questions?

Thank You for Coming!

Page 29: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.
Page 30: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

CISCO/CompaqWireless LAN Card

Cisco Wireless Card

Compaq Wireless Card

Return

Page 31: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

CPU: VR4122 (150MHz)

OS: Microsoft® Windows® for Pocket PC

Memory: ROM-16MB, RAM-32MB

Display: LCD 240x320 dots, Hyper Amorphous Silicon TFT color liquid crystal, 65,536-color, touch-panel display

Interfaces: Serial port -RS-232C, USB (Client), Card slot - CF Card Type II x 1, Infrared - IrDA 1.2; communications speed: 115.2 Kbps maximum

Sound: Input - Internal microphone (mono), Output - Internal speaker (mono), headphone jack (stereo)

Power source: Main battery - approx. 8 hours (when repeatedly operated 1 min. and displayed 10 min.) Battery backup - approx. 5 years (when main battery is recharged soon after charge warning message)

Operating Temperature: 0-40°C

Size and Weight: 83.6 (W) x 131.2 (L) x 20.0 (H) mm/approx. 250g (including battery).

Click image to return

Page 32: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Processor: 206 MHz Intel® Strong ARM 32-bit Processor  

Memory: 32 MB RAM 16 MB ROM  

Display: Color reflective TFT liquid crystal display for indoor and outdoor viewing (4,086 colors)

Touch Screen: Yes

Resolution: 240 x 320

Pixel Pitch: 0.24 mm

Viewable Image: 2.26"wide x 3.02" tall

Light: 5 settings include automatic, low, medium, high and super brightness  

Preinstalled Software:Asset ViewerMicrosoft ActiveSync 3.1Microsoft® Windows® CECalendar, Contacts, Tasks, Voice Recorder, Notes, Pocket Word, Pocket Excel, Pocket Internet Explorer, Windows Media Player (MP3s), Calculator, Solitaire, Inbox (for email), Microsoft Reader (ebooks and audible.com content), File ExplorerPicture Viewer

Click image to return

Page 33: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Size/Weight4.5" x 3.1" x 0.4" / 4.0 oz.

HotSync® CradleSerial Cradle

DisplayEnhanced screen technology 160 x 160

ExpandabilitySerial connector

Software ApplicationsDate Book, Address Book, Mail*, To Do List, Memo Pad, Expense, Calculator, Security, Games, HotSync® technology for local and remote synchronization with your PC.

Desktop Import/ExportImport CSV, Tab delimited, TXT, vCard and vCal. Drag and drop links to Microsoft Excel and Word.

Infrared PortFor data/software sharing.

Click image to return

Page 34: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Processor: 133MHz 32-bit Hitachi processor

Memory: 16MB RAM (HP Jornada 540/545) 

Display:240 x 320 pixels LCD rich color display.

Input: Pen-and-touch interface (stylus included) 

Battery: Built-in Lithium-Ion rechargeable battery8 hours of battery life

Input/Output: IrDA infrared port, RS232 serial port, USB cradleCompactFlash™ Type I card slot, AC input jack, Stereo earphone jack

Sound: Audio speaker and microphone, Built-in voice recorderDigital audio player compatible

Size and Weight: 5.2 x 3.1 x 0.6 in (13 x 7.8 x 1.6 cm) 9.1 oz (260 g) with battery

Operating Requirements: Operating temperature: 32–104° F (0-40° C)

Click image to return

Page 35: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Size/Weight4.7" x 3.2" x 0.7" / 6.0 oz.

HotSync® CradleSerial Cradle

DisplayEnhanced screen technology 160 x 160

ExpandabilitySerial connector

Software ApplicationsDate Book, Address Book, Mail*, To Do List, Memo Pad, Expense, Calculator, Security, Games, HotSync® technology for local and remote synchronization with your PC.

Desktop Import/ExportImport CSV, Tab delimited, TXT, vCard and vCal. Drag and drop links to Microsoft Excel and Word.

Infrared PortNo Infrared Port

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Page 36: Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual.

Memory 4 MB flash memory plus 512 Kbytes SRAM

Microprocessor 32-bit Intel386™ processor

Modem Embedded RIM wireless modem

Keyboard Optimized keyboardTrack wheel Thumb-operated track wheelDisplay User-selectable 6 or 8 line displaySize 2.5 x 3.5 x 0.93 inches (LxWxD)Weight Less than 5 ounces (including battery)Notification Tone, vibrate or on-screenSoftware Integrated email/organizer softwareUser Interface Intuitive icons and menusSecurity Password protectionBattery One AA alkaline or rechargeable AA (RIM

850)One AA alkaline (RIM 950)

Click image to return