MN CHAPTER - ITSM HOSTED BY THOMSON REUTERS OCTOBER 24, 2013 SPONSERS:

MN CHAPTER - ITSM

H O S T E D BY

T H O M S O N R E U T E R S

O C T O B E R 2 4 , 2 0 1 3

SPONSERS:

AGENDA

10:30 - 10:50 Introductions & Logistics

10:50 - 11:40 Live Monitoring of the SM Web-Tier

Justin Yunke of US Bank

11:45 - 12:45 Lunch

12:45 - 1:45 HP Universal Discovery 10

Ken Herold (Hewlett Packard)

1:45 - 2:00 Break

2:00 - 3:00 Process Designer 4 IIP (Interaction / Incident / Problem)

John Stagaman (Advanced MarketPlace)

3:00 - 4:00 Q&A, Wrap Up & Networking Hour

» Corporate Office in Tampa, FL

» Incorporated in 1996

» Inc 5000 Fastest Growing Companies 2008-2013

» Experienced Sales & Presales Team

» Technical Consultants nationwide

» HP is our largest vendor relationship

» Midwest is our strongest HP region

» Over 500 customers globally

AMP REFRESH

Easy to Work With!

» ITIL Process Consulting

» Product information & Demo Support

» Proof of Concepts

» Implementation Services

» Upgrade & Integration Expertise

» Training & Support

Bill SheridanVP of Sales & MarketingTampa, FLOffice: [email protected]

Matthew PeeplesPresidentTampa, FLOffice: [email protected] Sevcik

Midwest Business Minneapolis, MNPhone: 952-300-5808 [email protected]

Nancy DeFilippisDirector of MarketingTampa, FLOffice: [email protected]

AMP - LOCAL COVERAGENationwide Reach

Mary Lynne LawrenceITSM, ITAM, Tampa, FLOffice: [email protected]

Joey HoweALM, BSM, XSCharlotte, NCOffice: [email protected]

APPLICATION

LIFECYCLE

› REQUIREMENTS MANAGEMENT

› FUNCTIONAL & PERFORMANCE TESTING

› APPLICATION MODERNIZATION

› APPLICATION MAPPING

› APPLICATION PACKAGING SERVICES

› ITIL CONSULTING

› IT SERVICE DELIVERY

› SERVICE CATALOG

› CMDB & CONFIG MGMT

› CLIENT/SERVER MGMT

› IT ASSET & FINANCIAL

› SOFTWARE COMPLIANCE

SECURITY

› ANTIVIRUS & EMAIL SECURITY

› MOBILITY/BYOD

› PRIVILEGE MANAGEMENT

› ENDPOINT ENCRYPTION

› MALICIOUS ACTIVITY ASSESSMENTS

IT OPERATION

S

AMP EXPERTISE

HP SOFTWARE EXPERTISE

APPLICATION LIFECYCLE MANAGEMENT IT SERVICE MANAGEMENT IT ASSET MANAGEMENT DISCOVERY UCMDB & DDMA BUSINESS SERVICE MANAGEMENT DIAGNOSTICS EXECUTIVE SCORECARD

TECHNICAL RESOURCES

CMS/CMDB Education Recorded Video Series

Application Mapping Techniques

Leverage Your CMDB for Better Change & Release Management

How a CMDB can support better Application Quality

Use Your CMDB to provideMore effective applicationmonitoring

© Copyright 2013 Vivit Worldwide

Vivit Virtual Summits

• November 6 & 7 – Game Changers: Mobility & Cloud

• November 20 & 21 – Game Changers – Big Data & Security

• Hear from HP Fellows, top experts, and visionaries in the industry as they lead the conversations on the game changer topics

• Visit our website for more information

© Copyright 2013 Vivit Worldwide

HP Discover Barcelona

• Make connections with peers, meet the experts, and share your best practices face to face.

• Grab some inspiration from industry leaders and get the inside scoop on what’s coming from HP.

• Dive deep into technology and get your hands on how to bring HP solutions to your environment.

• Join HP President and CEO Meg Whitman, as she discusses how technology enables and innovates the way businesses and governments operate.

• Vivit members receive an automatic discount of €155 by giving Vivit membership number when registering.

QUESTIONS?

CLOSING

Surveys

Topics for Next Meeting

Reminder: CMDB Video Series

Reminder: Vivit Virtual Summits and Discover Barcelona

Questions

Adjourn & Networking