www.company.com Ebrahim babaei Teacher: Dr. Taghiyareh Cloud ITSM IT Department Winter 2014
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![Page 1: Cloud itsm[saa s itsm]](https://reader042.cupdf.com/reader042/viewer/2022031808/55aac6891a28ab5a558b46bd/html5/page/1.jpg)
www.company.com
Ebrahim babaei
Teacher: Dr. Taghiyareh
Cloud ITSM
IT Department
Winter 2014
![Page 2: Cloud itsm[saa s itsm]](https://reader042.cupdf.com/reader042/viewer/2022031808/55aac6891a28ab5a558b46bd/html5/page/2.jpg)
www.company.com
Index
Cloud computing ITSM Cloud ITSM Attributes Benefits CIO and SaaS ITSM Myths SaaS ITSM Providers assyst
Company LOGO
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www.company.com
Cloud Computing
Company LOGO
Cloud Architecture IaaS PaaS SaaS
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Cloud Computing
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www.company.com
ITSM
Company LOGO
IT Service IT Service Management(ITSM)
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www.company.com
Cloud ITSM
Company LOGO
Cloud ITSM
ITSM in Cloud SaaS ITSM
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Attributes
Company LOGO
Access remotely
Renting the access to application
Familiar web 2.0 interface
Multi-tenancy Architecture
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Benefits
Company LOGO
Pay only for what you use! Only for the components that you need Only for the time that you use
Lower cost Cloud No installation
Supporting
Reduced Risks
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www.company.com
Benefits(continue)
Company LOGO
Allows you to focus on the business and not the technology Update Maintaining Technology
Test before Buying
Easy Scalability
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www.company.com
CIO and SaaS ITSM
Company LOGO
CIO
CIO in High-performing Organization
Top-down view
CIO in Under-performing Organization
Reduce cost Innovation
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www.company.com
Myths
Company LOGO
SaaS is a short-lived technology
SaaS tools are not for enterprise companies
SaaS tools are not secure enough to protect my data
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SaaS ITSM Providers
Company LOGO
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assyst
Company LOGO
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Questions
Company LOGO
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Thanks for your attention
Company LOGO
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