Date MetroPCS Q2 Promotions Online Training Proprietary and Confidential • Free 4G LTE Promotion • Port-in Promotion • Add a Line Promotion • 4 Lines for $100 Promotion This training does not include audio
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Date
MetroPCS Q2 Promotions
Online Training
Proprietary and Confidential
• Free 4G LTE Promotion
• Port-in Promotion
• Add a Line Promotion
• 4 Lines for $100 Promotion
This training does not include audio
2
Table of Contents
Page 3. Free 4G LTE Promotion
Page 4. Port-in Promotion
Page 5. Add a Line Promotion
Page 6. 4 Lines for $100 Promotion
Page 7. Promotion Priorities, Sales Scenarios & Decision Trees
Proprietary and Confidential
Promotion:
Offer: $49 mail-in rebate on the
LG Leon LTE; Net Price: FREE
Rules:
Available 5/20 – 6/30
Offer valid in-store and online
Eligible for New Activations and Upgrades
Not combinable with CDMA Trade-in Program
Not combinable with Port-in or Add a Line instant rebate offers
1. Free 4G LTE Promotion (5/20 to 6/30)
Proprietary and Confidential 3
4
2. Port-In Promotion (5/20 - 6/30)
Promotion:
Offer: Customers can receive up to an additional $50 instant rebate off
any MetroPCS phone when they port their number to MetroPCS.
Customers that bring their own device and port their number to
MetroPCS can receive a $10 instant rebate off the purchase of a SIM
card.
Rules:
Available 5/20 – 6/30
Offer valid in-store only
Not combinable with the Add a Line instant rebate offer or the LG Leon
LTE mail-in rebate offer
Excludes port-ins from T-Mobile and all TMO Partner Brands/MVNOs
Proprietary and Confidential
3. Add a Line Promotion (5/20 to 6/30)
Promotion:
Offer: Customers who add a line to their account can get up to an additional
$30 instant rebate off any MetroPCS phone.
Rules:
Available 5/20 – 6/30
Only one new added line is eligible for the Add a Line discount per account,
during the promotional period
Not combinable with the Port-in Instant Rebate Offer or the LG Leon LTE mail-
in rebate Offer
Offer valid in-store only
Proprietary and Confidential 5
6
Promotion:
Offer: Customers activating a new line of
service and have a total of 4 lines on their account
can receive the 4 lines for $100 promotional pricing.
Customers activating a new line of service and have
a total of 3 lines on their account can receive the
3 lines for $90 promotional pricing
Rules:
Available 5/20 – 6/30
Offer valid in-store only
Eligible for GSM and BYOD customers
Existing customers must add a new (or reactivate)
line of service
4. 4 Lines for $100 Promotion (5/20 - 6/30)
Proprietary and Confidential
Each line gets 2GB of data
at up to 4G LTE speeds!
First things first…
• The LG Leon LTE mail-in rebate is NOT combinable
with the Add a Line Promotion, the Port-in Promotion
or the CDMA Trade-in Program.
7
Promotion Priorities & Sales Scenarios
8
Prioritizing Promos: Customer Scenario A
Customer comes in, ask:
1. Is this a Port – If yes, Port-in Promotion offer. If no, go to #2
2. Is this an Add a Line – if yes, Add a Line Promotion. If not, go to #3
3. Do they want the LG Leon LTE – if yes, MIR
Is this a port?
YES. Port In Promo
NO. Is this an Add
A Line?
YES. Add A Line
Promo
NO. Want a LG Leon LTE?
YES. Mail in Rebate
NO. No Promo
9
However if you have a customer who comes in and wants multiple lines they can take advantage
of several offers, but remember only 1 line per account can take advantage of the Add a Line
Promotion. Again go through the process. Take a look at the next page!
Customer Line 1
1. Is this a Port – If yes, Port-in Promotion offer. If no, go to #2
2. LG Leon LTE offer eligible
Prioritizing Promos: Customer Scenario B
Is this a port?
YES. Port In Promo
NO. Want a LG Leon LTE?
YES. Mail in Rebate
NO. No Promo
10
Prioritizing Promos: Cont’d.
Customer Line 2
1. Is this a Port – If yes, Port-in Promotion offer. If no, go to #2
2. Add a Line – If yes, Add a Line Promotion, if no, go to #3
3. LG Leon LTE offer eligible
Is this a port?
YES. Port In Promo
NO. Is this an Add
a Line?
YES. Add a Line
Promo
NO. Want an LG Leon LTE?
YES. Mail in Rebate
NO. No Promo
11
Customer Line 3
1. Is this a Port – If yes, Port-in Promotion offer. If no, go to #2
2. LG Leon LTE offer eligible if they used the Add a Line promotion on customer line #2
Is this a port?
YES. Port In Promo
NO. Did you use the Add a Line promo on #2?
YES. Want an LG Leon
LTE?
YES. Mail in Rebate
NO. No Promo
NO. Add A Line Promo
Prioritizing Promos: Cont’d.
12
IMPORTANT: Determine Add-A-Line eligibility in ASAP
Prioritizing Promos: Cont’d.
13
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