Kathmandu U Identification of caus a manage As part of the Internship In Melam Ba Mr. Babu Ram University School of Management Internship Report ses of delay in UAR/02 project to devise ement package for solution requirement for MBA Programme p Programme Code: PWM 703 nternship Employer mchi Water Supply Project aneshwor, KTM, Nepal Work Supervisor Thapa, Deputy Team Leader, PMC Interns Smita Sharma, Soniya Gautam, Jan30 th , 2011
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Kathmandu University School of Management
Identification of causes of delay in UAR/02 project to devise
a management package for solution
As part of the requirement for MBA Programme
Internship Programme Code: PWM 703
Internship
Melamchi Water Supply Project
Baneshwor, KTM, Nepal
Mr. Babu Ram Thapa
Kathmandu University School of Management
Internship Report
Identification of causes of delay in UAR/02 project to devise
management package for solution
As part of the requirement for MBA Programme
Internship Programme Code: PWM 703
Internship Employer
Melamchi Water Supply Project
Baneshwor, KTM, Nepal
Work Supervisor
Mr. Babu Ram Thapa, Deputy Team Leader, PMC
Interns
Smita Sharma,
Soniya Gautam,
Jan30th, 2011
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COPYRIGHT All rights reserved
All rights reserved. No part of this report may be reproduced or transmitted in any form or by
any means now known to be invented, electronic or mechanical, including photocopying,
recording, or by any information storage or retrieved system without the written permission from
the author except for the brief inclusion in a review.
We, the undersigned, declare that the project report is a result of our own research carried out on
behalf of Melamchi Water Supply Project in the year 2010 - 11. It has not been previously
submitted to any other University and is not a reproduction of any other research report (if any)
of its kind undertaken previously.
Smita Sharma Soniya Gautam
09331, MBA 2009-2011 09332, MBA 2009-2011
Kathmandu University School of Management
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RECOMMENDATION LETTER
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ACKNOWLEDGEMENT
We would like to express our earnest appreciation to Kathmandu University School of
Management for providing us the opportunity to go through internship and gain exposure to the
practical world which is the stepping stone of our career ahead.
We highly appreciate our lecturers, professionals, and the staff members of Melamchi Water
Supply Project for providing us unceasing and countless suggestions regarding the course of
study.
We extend our sincere gratitude to Mr. Narendra Prasad Baral, Superintendent Engineer; Mr.
Babu Ram Thapa, Deputy Team Leader, Project Management Consultant III; Mr. Mahendra
Nath Sharma, Technical Director, TACE Consult P. Ltd; Mr. Daya Ram Thapa, Chief Project
Management and Implementation, Marushin Shitaka Construction Co. INC and all other
concerned staffs for creating generous and helpful environment, providing valuable explanations
and enduring our shortcomings and mistakes during our stay at MWSP.
Our sincere gratitude also goes to Ms. Chetna Thapa, Senior Officer, Roads Board Nepal; Mr.
Deepak K.C., Senior Division Engineer, DOR Lalitpur Subdivision; Mr. Vishnu Prasad Shrestha,
MMM Group; and all others involved in different road construction projects that have provided
us their valuable views regarding our research.
Further, we would like to show our appreciation especially to Mr. Sabin Bikram Pant-Internship
Coordinator, Mr. Krishna Ram Khadka- Internship Supervisor, Mr. Binod K. Shrestha and all
other faculty members of Kathmandu University School of Management for providing regular
guidance, support and feedback to make the internship productive.
Sincerely,
Smita Sharma
Soniya Gautam
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EXECUTIVE SUMMARY
Melamchi Water Supply Project (MWSP) is a donor funded project, sown in 1988, with an
objective to alleviate the chronic shortage of potable water in Kathmandu Valley by diverting
170 MLD of fresh water from the Melamchi River. The project includes construction of various
infrastructural components such as water diversion tunnel, water treatment plant, new access
road, upgrading of existing access road, bulk distribution system, rehabilitation of Kathmandu
valley distribution system network and management of waste water. The organization
incorporates a large team with expertise in diverse fields like engineering, legal, finance,
administration, procurement and other specialized disciplines- consultants and contractors.
This report basically highlights about our internship at Project Management Consultant
component of the organization. PMC is the most integral part of MWSP with a responsibility to
form liaison with different components of the project. It emphasizes on attainment of the
predetermined milestones through its persistent supervision, consultation and assessment of all
the components. As interns, specialized in Project Management, the key responsibility given to
us was to identify and understand the factors that have caused persistent delay in UAR/02 project
even after undergoing time extension of a total of 380 days at two instances. UAR/02 is the only
route of transportation to the camp site office at Melamchi Pul Bazar and hence is crucial for the
entire project. In the process, we were exposed to all the concerned agencies, functions of diverse
personnel of MWSP and other concerned agencies, actual project environment, and other
components of MWSP that are directly linked with UAR/02 to observe the consequences of
delay. The exposure and research on UAR/02 aided much to our understanding of project
management and the impact of the surrounding environment on the project and vice versa which
will definitely help us in our career ahead.
Results from the research indicate that UAR/02 has been delayed due to recurrent obstructions
from the community, ineffective management practices of the employer and contractor, slow
working procedure of the concerned government agencies, and some external factors which are
beyond an individual’s control. Moreover, both technical as well as non-technical errors have
resulted in time overrun of the project. Hence, the research aims to provide a solution package to
reinforce the monitoring and control mechanism of MWSP that would facilitate in avoiding such
problems in its future construction projects primarily in that particular area.
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Project Salient Features
Name of the project Upgrading access road (UAR/02 ) Contract Identification number MDS/UAR/02 Location Lamidana to Melamchi Pul Bazar Employer MWSP Major Donors’ ADB & GON Design Consultant NORPLAN Supervision Consultant SIDef – TACE JV Contractor Maruchin Shitaka – Tundi JV Type Upgrading of existing road Length 23.05 Km* with variation Standard Feeder Road Standard (4.5 m wide single lane with passing- bays Surfacing Double Ottaseal Original price NRS 435 million New contract price NRS 472 million* with variation work Variation works MWSDB Office extension
Slide removal in AAR & GAAR River protection work in MAR Upgrading additional road of 0.85 Km to Melamchi Bazar
Commencement Date 15 May ‘08 Original Completion Time 580 days 1st Time extension 220 days*without monetary compensation 2nd Time extension 160 days* without monetary compensation
Physical progress on 31st Dec 10 90%* in terms of contract price Financial progress on 31st Dec 10 86% Time past on 31st Dec 10 960 days (100%) Current status Waiting for ADB’s approval for time extension Activities Earthwork
Construction of Longitudinal and cross drainage Construction of retaining structure Construction of road pavement including sub-base, base and sealing Environment impact mitigation
2.2 Analysis of the Organization and its environment 16
2.2.1 SWOT Analysis 16
2.2.2 PESTEL Analysis 18
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PART THREE: PRESENTATION OF MAJOR PROJECT UNDERTAKEN
3.1 Introduction 23
3.1.1 Background 23
3.1.2 Need and Rationale of the study 24
3.1.3 Objectives of the study 25
3.1.4 Scope of the study 26
3.1.5 Limitation of the study 27
3.2 Conceptual Framework 27
3.2.1 Literature Review 27
3.2.2 Conceptual Framework 30
3.3 Research Methodology 34
3.3.1 Sample and Sampling 34
3.3.2 Instruments 34
3.3.3 Data Collection 36
3.4 Presentation and Analysis of the Project 36
3.4.1 Data Analysis 36
3.4.2 Findings 58
3.5 Conclusion and Recommendation 60
3.5.1 Conclusion 60
3.5.2 Recommendation 61
PART FOUR: REFLECTION OF INTERNSHIP 67
REFRENCES 70
APPENDIX
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LIST OF TABLES
Table 2.1: Profile of Current Members of MWSDB 11
Table 2.2: List of roads under MWSP with their contractors 16
Table 3.1: Sample Profile of the respondents 33
LIST OF FIGURES
Fig 2.1: Organizational Structure of MWSP 12
Fig 3.1: Ishikawa diagram 33
Fig 3.2: Contribution of the factors arising from donor’s side in causing delay 43
Fig 3.3: Contribution of the factors arising from employer’s side in causing delay 44
Fig 3.4: Contribution of the factors arising from consultant’s side in causing delay 47
Fig 3.5: Contribution of the factors arising from contractor’s side in causing delay 49
Fig 3.6: Contribution of the factors arising from community’s side in causing delay 53
Fig 3.7: Contribution of the factors arising from gov/local bodies’ side in causing delay 55
Fig 3.8: Contribution of the factors arising from force majeure’s side in causing delay 56
Fig 3.9: Time appraisal and monitoring package 66
LIST OF APPENDIX
APPENDIX- I: Project Life cycle
APPENDIX- II: Work Schedule of UAR/02
APPENDIX- III: Questionnaires
APPENDIX- IV: Data Analysis
APPENDIX- V: Limitation of Project appraisal and monitoring Package
APPENDIX- VI: Proposal for the final Project
APPENDIX- VII: Minutes
APPENDIX- VIII: Project Site Map and Photograph
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LIST OF ACRONYMS
AAR Adit Access Road ADB Asian Development Bank CDC Compensation Determination Committee CDO Chief District Officer DSC Design and Supervision Consultant EIA Environmental Impact Assessment EMP Environmental Monitoring Program FIDIC Federation Internationale Des Ingenieurs Conseils GDP Gross Domestic Product GoN Government of Nepal INGO International Non-Government Organization JBIC Japan Bank for International Cooperation JICA Japan International Cooperation Agency KUKL Kathmandu Upatyaka Khanepani Limited KUSOM Kathmandu University School of Management MAR Main Access Road MBA Masters in Business Administration MDS Melamchi Diversion Scheme MLD Million liters per day MoF Ministry of Finance MPPW Ministry of Physical Planning and Works MWSDB Melamchi Water Supply Development Board MWSP Melamchi Water Supply Project NDF Nordic Development Fund NORAD Norwegian Agency for Development OPEC Organization of Petroleum Exporting Countries PESTLE Political Environmental Sociological Technological Legal and Economic PIU Project Implementation Unit PMC Project Management Consultant PMU Project Management Unit PRP Public Relation Program RAP Resettlement Action Plan SIDA Swedish International Development Agency SSDS Safeguard and Social Development Support SUP Social Upliftment Program SWOT Strength Weakness Opportunity and Threat UAR Upgrading Access Road
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Part One
INTRODUCTION
1.1 Background
Internship has become one of the major requirements for a student irrespective of ones
specialization - medicine, engineering, or management. It is the initial step towards ones
professional life. As such for the partial fulfilment of the MBA Program at KUSOM, we
are required to go through intensive internship in an organization. Hence, the report has
been prepared based on the experience and knowledge gained during the internship
period.
The objective of internship is to acclimatize students to the real working scenario by
providing them an opportunity to work as an employee in a particular organization. This
experience helps students to understand the system, structure, procedure, strategy,
activities, and culture of the organization. It also helps to know the practicability of the
learnt theories and their implication.
The report summarizes our internship at MWSP, the only drinking water project of
Nepal. It is being implemented by the GoN as the most viable long-term alternative to
ease the chronic water shortage situation within the Kathmandu Valley. The Project is
designed to divert fresh water, about 170 MLD initially and 510 MLD in future, to
Kathmandu Valley from the Melamchi River through 26.21 km long tunnel. MWSP is
expected to cover parts of five districts of the country including Kathmandu, Bhaktapur,
Lalitpur, Sindhupalchowk and Kavrepalanchowk.
As interns we worked in the Project Management Consultant under the supervision of the
Deputy Team Leader. PMC is the most integral part of MWSP with a responsibility to
form liaison with different components of the project. PMC emphasizes on attainment of
the predetermined milestones through its persistent supervision, consultation and
assessment of all the components of MWSP. At PMC, we were exposed to the functions
and responsibilities of a consultant team with frequent interaction with the members of its
other divisions.
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1.2 Goals/Objectives of Internship
The goal of undergoing internship in MWSP is to acquire enough experience to
understand how a project is managed which would help later to start as well as pursue a
profession in Project Management. MWSP is believed to be the stepping stone of our
career where we perceive to head an INGO after 3-4 years of service as an assistant to a
Project Manager or a Consultant in one of the existing projects.
The objectives set for the internship program are as follows:
• To understand how theories are applied in practical field
• To understand how the overall project functions
• To know the system, working culture and management of a public organization of
Nepal
• To get acquainted with the relationship between different components of a project
• To know the dependency as well as consequences of a project on its surrounding
environment
• To adapt to the real working scenario
• To learn how to work within several constraints that are not described in the
theoretical studies
• To get acquainted with a wide array of national and international associates of MWSP
which would facilitate in starting a career after internship
1.3 Roles/Jobs Performed in the Internship
Research based on UAR/02
The first research was conducted to identify the causes of delay in UAR/02 section of
MWSP. We were given the responsibility of designing a research and collecting
information to address the problem. The research was very essential for MWSP as only
87% of the physical works has been completed with 82% of financial expenditure by 30
September, 2010. MWSP required a survey to be conducted with all the parties involved
in the road construction project. The survey was expected to be genuine and devoid of
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any bias so that the factual source of problem would be uncovered and essential solutions
would be devised to avoid such circumstances in the future.
The research was conducted through questionnaire followed by in depth interviews with
the employer, consultant and the contractor involved in the UAR/02 project.
Questionnaire: Questionnaires was devised to assist the respondents to express their
views regarding the Research Problem. The questionnaire was developed based on the
reviews of the past reports of MWSP and literature review of papers on the Research
Problem. The theme of questionnaire was to unveil the prime guilty party and the major
activities that resulted in delay.
In Depth Interview: In depth interviews were then conducted to seek information on the
consequences of the faulty activities and also their suggestions to avoid such instances in
future based on their past experience.
1.4 Roles of Departmental Head
Mr. Babu Ram Thapa, our internship Supervisor, is the Deputy Team Leader of Project
Management Consultant of MWSP. His career in MWSP started since the inception of
PMC III on July 2009. PMC III operates as a component of Lahmeyer International
GMBH in association with Total Management Services and Butwal Power Company Ltd.
The key functions of Mr. Thapa as a consultant include the following:
(a) Handle and plan the technical and financial management, cash disbursement, and
audit the issues arising from the various activities of the project
(b) Coordinate with all associates such as contractors, consultants, donors, management
relating to overall management and supervision so as to provide full range of services in
interdisciplinary topics
(c) Maintain effective communication and consultation with all stakeholders
(d) Monitor compliance of all components with the implementation, legal, financial and
technical requirements of the project
(e) Undertake monitoring and evaluation of performance and outcomes against the targets
4
(f) Examine ADB and other donors’ regulations and GoN’s legislations on using funds,
procurement of goods and consultant/contractor selection procedures
(g) Coordinate with the Procurement Specialist and PIU in all procurement activities to
ensure timely implementation of agreed the plan
(h) Support PIU in financial management, preparation of budget of all subprojects and
allocation of funds to subcomponents
(i) Set up supervising and monitoring mechanism to facilitate management of subprojects
and enhance the flow of information through frequent communication procedures so that
problems will be realized timely
(j) Conduct training programs for PIU’s staffs in project management, financial
management and other relevant topics to project’s activities
(l) Prepare periodic reports for MWSDB and donors on monthly basis
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Part Two
INTRODUCTION OF THE ORGANIZATION
2.1 Background of the Organization
The Project’s history dates to 1988 when a basic prefeasibility study was undertaken to
investigate out-of-valley water resources. Diverting water from Indrawati River, the
closest water source to Kathmandu Valley, appears logical while observing a map.
However, the option was ruled out due to lower elevation of the river, about 500 meters
below, from the valley which would result in high-pumping costs in the later phase.
Nevertheless, the full feasibility study conducted in 1992 showing that the development
of Melamchi River, followed by later developments of adjacent Yangri and Larke rivers,
was feasible in all aspects- technical, social, environmental, economical, and financial.
Further, it was found to be the least-cost solution to address the anticipated water
shortage in Kathmandu Valley in future. Finally Melamchi Water Supply Development
Board was formed, comprising of the secretary of Ministry of Physical Planning and
Works as chairperson, a representative from each of Ministry of Finance and Ministry of
Water Resources, the mayor of Kathmandu Metropolitan City, and a full-time Executive
Director, in September 1998 to materialize the project.
The project finally came into being and began implementation in 2001. Project costs were
estimated at $464 million in 2000. The project was to be financed by the GoN ($90
(Subgrade 1.5km, Subbase 1.5km, Base 2.3km, First Ottaseal 2.3km, Second Ottaseal
9km).
This section was scheduled to be completed by December 26, 2010 but has not been
accomplished. The details of the segments that are not completed is discussed in the next
section Project site Analysis.
40
The details of the Work Schedule for December 2009, July 2010 and December 2010 are
included in the Annex II.
Current Status of UAR/02
The project has yet progressed as foreseen by the third Work Schedule. Hence the
concerned parties have proposed the donor, ADB for another extension of time along
with additional release of fund to cover the anticipated cost overrun. The list of the
remaining works after December 2010 is as follows:
• Earth work for back cutting is complete in 18 km length of the road (0km – 7km, 10.5km-15km and 16km- 22.2km section).
• Earth work started in the long stopped section of km 7 to 9.7 km. Some structures are being done but some structures are being stopped partially by locals.
• Construction of drain, masonry, gabion, culverts are mostly complete in 18 km stretch of the road sections: a) 0-7km; b) 10.5-15km; c) 16-22.2km.
• 1st layer of ottaseal is constructed in 15 km length. 2nd layer Ottaseal is complete in 8 km section.
• Road pavement works (sub-grade, sub-base, base and Ottaseal) are continuing slowly due to cold weather and work stoppages exist in a) km 5-7; and b) km 10.5-11.5.
• Works stopped/partially allowed at a) km 7-9; b) km 9.7-10.5; c) km 10.5-11.5; d) km 14.2-14.5 and e) km 15.1-16.1.
Project Site Analysis
During the field visit, we observed that the construction work is completed in section A
whereas in some stretches of section B and C, work has not yet commenced or stopped.
We found that the reasons for stoppage of work at these places are of diverse nature.
These reasons are discussed below based on observation and interaction with the MWSP
camp site staffs and local people:
1. Issue related to additional costs
The construction is not started at km 7 to 10.5; km 14.2 to 14.5 and km 15 to 16 due to
Guthi Land issue. The local, who have been cultivating the Guthi/public land for years,
41
are demanding more compensation than that decided by the Compensation Committee
headed by the Chief District Officers.
Further work has not started at the stretches of km 9.7 to 11.3 and km 17 to 18. The issue
is related to new demands for compensation on lands aligning on the existing road track.
The land had been earlier given by the public for constructing the track without any
compensation. The problem is more pronounced in Sipaghat area (Km 9.7 to 11.3) where
the public have filled case in Court against the project for use of private land. The
litigation is under consideration by the Court.
In addition to the compensation for land required for the project, the local community are
found to be claiming for trees and other flora of hills that are being destroyed. We
evidenced one such instance where the local were creating a chaos for cutting a tree from
the hill for earthworks at a stretch of km 19 claiming for compensation.
2. Demand for high masonry wall
Further, demand for high masonry walls was also observed to be a cause for delay. We
observed that the project has constructed high walls beyond the amount mentioned in
BOQ on both- valley as well as hill- sides of the road. Local people are obstructing work
to pressurize the project to construct high walls covering the entire cut slope which is
technically not feasible. At one place we observed that the wall has been constructed very
high which seems awful. The local people at Melamchi Bazzar (km 22), Dhakal Khahare
(km 18), Bahunipati (km 16-18) and other areas have stopped the work demanding
masonry walls parallel to the row of their houses.
3. Unwillingness to transfer property (land/house) ownership
We also observed that the land owners have not transferred the ownership and are
continuing to cultivate even after receiving compensation for their land. Further, the local
people are refusing to give up their houses for which they have received compensation.
4. Irrational demands
Frequent local disruptions due to excessive demands of employment, construction of
longer or new access roads, river diversions, temples, and donations to schools/clubs
have caused difficulty in smooth implementation.
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5. Growth of crusher plants in the area
Further, we observed that more than seven number of crusher plants are being operated
along this road. This has increased traffic rate as well as damaged the road. We felt that
such uncontrolled axle overloaded tippers from these crushers has shortened the life of
the road. It has also caused problem for construction of new pavement layers and
damaged the newly constructed drains and masonry structures. Our concern was verified
by the Axle load survey conducted by the Department of Roads. It showed that the
overloading is persistent in UAR/02 which reveals that the traffic of trucks is more than
double the legally allowable limit.
The photographs of the project site are included in ANNEX VIII.
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B. Analysis of stakeholders of the project
This part analyzes in detail, all the stakeholders associated with the project to identify the
sources that have led to delay along with their underlying factors and the extent of their
contribution in causing delay in UAR/02. The details of the data analysis are included in
the ANNEX IV.
1. Donor
Analysis of the donor’s involvement shows the respondents have same view regarding
the two factors namely Inadequate fund release and Late release of fund. They consider
that these factors have very low contribution on delay as the donors are providing
adequate fund at the right time as agreed in the contract. However, contrary to the other
parties who consider very low contribution, the consultant thinks that the factor Slow
approval mechanism has very high contribution on delay. This is due to the persistent
hesitation of ADB to approve the loan for UAR/02 road over a period of four years. Here,
the employer and contractor are found to be indifferent to this issue as it belongs to the
period prior to signing up of the contract.
Fig 3.2: Contribution of the factors arising from donor’s side in causing delay
44
2. Employer
Analysis of the employer’s competence shows that some drawbacks were displayed, in
both the practise and management of resources, which led to delay in the project. Each of
the factors arising from the employer’s side and contributing to delay is discussed below:
Fig 3.3: Contribution of the factors arising from employer’s side in causing delay
a) Frequent Change of project Manager
The employer, consultant and contractor have different views on the factor Frequent
change of Project Manager. The employer considers this factor has low contribution. The
consultant justifies his rating of medium contribution by putting forward the statement
“Organization is affected by personal memory along with institutional memory and
MWSP is no exception to it”. Moreover, the contractor has rated very low contribution as
his interaction with MWSP is via the consultant and is not affected by change in the
management leader.
b) Ineffective planning
The employer considers that the Ineffective planning has very low contribution whereas
the consultant and contractor consider that this has medium contribution on delay.
Ineffective planning especially for land acquisition and compensation to local people is
45
the major drawback. MWSP has failed to foresee the complexities of land acquisition
issues that may arise later and hence, did not take any initiative to settle these issues
during the lag period of four years (2004-2008).
c) Variation/Change order
The employer and consultant showed consensus in stating that the factor Variation/
change order has medium contribution as the given additional works like slide removal,
extension of MWSP office and river training would require extra time. However, the
contractor rated as high contributing as he had to contribute sufficient time than estimated
due to the variations.
d) Slow approval mechanism
The employer has stated that the factor Slow approval mechanism has low contribution
on delay. However, the consultant and contractor show consensus in stating that the
factor has very high contribution. The slow nature of approval mechanism is due to the
fact that MWSP is a public organization where consents from many and diverse sectors
have to acquired before providing approval on any issue.
e) Delay in Land acquisition
The employer considers Delay in Land acquisition has medium contribution whereas the
consultant and contractor consider that it has very high contribution on delay. The
process of land acquisition is still not complete. It should have been done before
commencement of construction works as there was ample time during the lag phase of
four years.
f) Slow compensation procedure to public
The employer considers Slow compensation procedure to public has medium contribution
whereas the consultant and contractor consider that it has very high contribution in
causing delay. The employer justifies his rating by stating that certain rules and procedure
should be followed for compensation which may take a couple of weeks. But the local
people do not want to follow the procedure and want their compensation demands to be
fulfilled instantly at the site. This is the reason for high rating of consultant and contractor
who have been obstructed by the public on the compensation issues.
46
g) Slow rebate procedure
All the respondents have shown consensus on the factor Slow rebate procedure stating
that it has very low contribution. This is because none of the equipment/machineries were
imported for UAR/02 project.
h) Delay in payment
The employer and consultant state the factor Delay in payment has low contribution in
causing delay by justifying that there has been some instances of late payment to the
contractor. However, the contractor considers that it has high contribution as the payment
has been delayed for about five times till date. This has in turn affected his payment to
the labor/subcontractor/supplier.
i) Ineffective coordination
The employer considers the factor Ineffective coordination has low contribution whereas
the consultant and contractor consider that it has high contribution in causing delay. They
believe that employer’s ineffective coordination with public has resulted in the
pronounced severities regarding the issues on land acquisition and compensation
payment.
j) Passive monitoring and feedback
All the respondents have shown consensus regarding the factor Passive monitoring and
feedback by stating that it has low contribution in causing delay of UAR/02. It indicates
that employer has regularly monitored the progress by making it mandatory for each of
the contractual parties to submit monthly progress report. Further, the employer’s agency
also prepares monthly report based on the reports provided by the contractor and
consultant.
3. Consultant
Analysis of the consultant’s competence shows that some drawbacks were displayed
especially in the detailed design and its related activities which have contributed
significantly in the delay. Each of the factors arising from the consultant’s side and
contributing to delay is discussed below:
47
Fig 3.4: Contribution of the factors arising from consultant’s side in causing delay
a) Frequent change in design specification
The employer, consultant and contractor consider that the factor Frequent change in
design specification has very low contribution in causing delay. It indicates that the pre-
existing track was used as the main frame for the design of the UAR/02 with no frequent
changes in the design except for one prime location at Sipaghat. The design prepared by
NOPRPLAN did not align with the existing track in the Sipaghat area where some
changes had to be incorporated to match the alignment.
b) Inaccurate time estimation
The employer and consultant have shown consensus in stating that the factor Inaccurate
time estimate has medium contribution in causing delay. They assume that the time
estimation done by design consultant, NORPLAN did not consider the likelihood of
occurrence of the obstructions that have been faced in reality and hence, did not include
any contingency period. However, the contractor considers that the factor has very low
contribution by stating that the time estimation was accurate and the job would have been
accomplished within the stipulated time given that there were no such disturbances.
48
c) Inaccurate cost estimation
All the respondents have same opinion that the factor Inaccurate cost estimate has very
low contribution in causing delay. It indicates that the cost estimated by the design
consultant was accurate and hence, it has not significantly affected the progress of
UAR/02.
d) Inaccurate quantity estimation
The employer considers that Inaccurate quantity estimate has low contribution whereas
the consultant and contractor consider that it has very low contribution in causing delay.
It indicates that the quantity estimated by the design consultant was approximately
correct.
e) Lack of timely inspection
All the respondents have same view that the factor Lack of timely inspection has very low
contribution in causing delay. It indicates that the supervision consultant has regularly
inspected the progress of UAR/02.
f) Delay in document processing
The employer and contractor show consensus in stating that the factor Delay in document
processing has low contribution whereas the consultant considers that it has very low
contribution in causing delay. It indicates that the supervision consultant of UAR/02 has
shown adequacy in processing the documents on time.
g) Delay in instruction delivery
The employer considers that Delay in instruction delivery has low contribution whereas
the consultant and contractor consider that it has very low contribution in causing delay.
It indicates that the employer and contractor have no complaints about the delivery of
instruction from the consultant.
h) Inappropriate price adjustment
The employer considers that Inappropriate price adjustment has very low contribution as
price adjustment in the contract is based on the standard formula which approximately
addresses the problems of inflation. The consultant and contractor consider that it has
49
medium contribution in causing delay. It means that these clauses have proved to be
inappropriate in some instances particularly during Olympics 2008. Hence, it is also a
cause for resulting delay in the project as the contractor may consider postponing the
progress to avoid such instances which may lead to immense loss for his agency.
i) Poor coordination
The employer and consultant consider that Poor coordination has low contribution
whereas the contractor considers that it has very low contribution in causing delay. It
indicates that the coordination of the consultant was better with the contractor than the
employer.
4. Contractor
Analysis of the contractor’s competence shows that the drawbacks displayed in three
sectors namely labor, equipment and practice led to delay in the project. Each of the
factors arising from the contractor’s side and contributing to delay is discussed below:
Fig 3.5 Contribution of the factors arising from contractor’s side in causing delay
a) Delay in payment to the Supplier/Labor/Subcontractor
The employer and consultant have stated that the factor Delay in payment to the
Supplier/Labor/Subcontractor has medium contribution. The slow payment by the
contractor has resulted in frequent abandonment of works by the labor leading to
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requirement of extra time in periodic labor mobilization. However, the contractor does
not accept this and state that the factor has low contribution as the payment was not
frequently delayed. Moreover, it happened only when the employer had in turn delayed
the payment to the contractor.
b) Financial hardship
The employer and consultant have shown consensus in stating that the factor Financial
hardship of contractor has medium as there were instances of late payment the concerned
parties. However, the contractor does not accept this and state that the factor has very low
contribution as he had been managing fund adequately through different sources like
banks.
c) Shortage of material
The employer has stated that the factor Shortage of material has low contribution while
the consultant thinks that it has medium contribution which was evident during the period
of fuel scarcity in the country. Moreover, the contractor also agree on the context and
state that the factor has low contribution in causing delay.
d) Poor quality of construction material
All the three concerned parties have agreed that the factor Poor quality of construction
material has low contribution in causing delay. The materials procured by the
contractor’s agency were of appropriate quality as agreed on the contract.
e) Imported construction material
All the three concerned parties have agreed that the factor Imported construction material
has low contribution in causing delay. The materials used were generally procured from
local sources and hence did not require additional time for deployment.
f) Shortage of skill labor
The employer has stated that the factor Shortage of skill labor has medium contribution
whereas the consultant thinks that it has very high contribution in causing delay. The
shortage of skill has resulted due to exodus of labor for foreign employment. Moreover,
the contractor has agreed with the employer and emphasized that the law requires certain
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percentage of the total labor must be hired from the local community who display
profound lack of appropriate skills.
g) Slow mobilization of labor
The employer has stated that the factor Slow mobilization of labor has high contribution
whereas the consultant thinks that it has very high contribution in causing delay. They
show consensus in stating that contractor has required extra time for procurement of
human resource which may have resulted from discontentment of the labor due to slow
payment or lack of sufficient local labor. However, the contractor does not accept this
fact and state that the factor has very low contribution on delay.
h) Inefficient labor productivity
The employer has stated that the factor Inefficient labor productivity has high
contribution whereas the consultant thinks that it has very high contribution in causing
delay. Further, the contractor state that the factor has medium contribution. They show
consensus in stating that the procured labor displayed poor productivity resulting in slow
progress of works.
i) Absenteeism
The employer has stated that the factor Absenteeism has low contribution whereas the
consultant thinks that it has very high contribution in causing delay. Further, the
contractor state that the factor has medium contribution. The occurrence of frequent
festivals has promoted the shirking behaviour of labours leading to prolonged absence
from work. This is one of the persistent problems faced by the contractor which has
affected the entire schedule of the project.
j) Strike
All the respondents have show consensus in stating that the factor Strike has very low
contribution in causing delay.
k) Insufficient number of equipment
The employer has stated that the factor Insufficient number of equipment has very high
contribution whereas the consultant thinks that it has high contribution in causing delay.
52
They show consensus in stating that contractor had deployed few equipments especially
carriers which may have resulted from occupancy of resources in other projects.
However, the contractor does not accept this fact and state that the factor has very low
contribution on delay.
l) Frequent equipment breakdown
The employer has stated that the factor Frequent equipment breakdown has medium
contribution whereas the consultant thinks that it has high contribution in causing delay.
The factor would have affected as the contractor had deployed insufficient quantity of
equipments and the breakdown of one would have a significant impact. However, the
contractor does not accept this fact and state that the factor has very low contribution on
delay.
m) Shortage of equipment parts
The employer has stated that the factor Shortage of equipment parts has low contribution
whereas the consultant thinks that it has medium contribution as the shortage of spare
parts of the scarcely deployed equipments have considerable impact on progress of
works. However, the contractor does not accept this and state that the factor has very low
contribution on delay. He acclaims that the spare parts were not required as there were no
significant instances of equipment breakdown.
n) Obsolete equipment
The employer and contractor show consensus in stating that the factor Obsolete
equipment has very low contribution whereas the consultant thinks it has low contribution
in causing delay. This shows that the equipments used by the contractor were modern and
updated.
o) Slow reporting mechanism
The employer has stated that the factor Slow reporting mechanism has medium
contribution whereas the consultant thinks that it has high contribution in causing delay.
This reflects inefficiency in contractor’s management practice which has significantly
affected the working procedure of both the consultant and employer. However, the
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contractor does not accept this fact and state that the factor has very low contribution on
delay.
p) Slow response to suggestion
The employer and consultant show consensus in stating that the factor Slow response to
suggestion has high contribution in causing delay. Both the parties agree that the
contractor has often displayed slow response to suggestions, which were made especially
for improvements. This practice of contractor is due to the fear of incurring additional
costs. However, the contractor does not accept this and state that the factor has very low
contribution on delay.
5. Community
All the three parties have shown consensus in the fact that the local community is the
source causing maximum problems which have led to delay of UAR/02. Each of the
factors arising from the community’s side and contributing to delay is discussed below:
Fig 3.6 Contribution of the factors arising from community’s side in causing delay
a) Prolonged transfer of land ownership
All the concerned parties have agreed that the factor Prolonged transfer of land
ownership has very high contribution in causing delay. The sluggish transfer of
54
ownership by the local people was due to their growing greed to extract large
compensation from the project. It is the most prevalent and persistent problem of that
community which has not only affected the UAR/02 project but has caused significant
impact on MWSP as a whole.
b) Irrational compensation demand
All the concerned parties have agreed that the factor Irrational compensation demand has
very high contribution in causing delay. The local people have occasionally demanded
for irrational compensation which is beyond the limit of GoN’s policy. This has
prolonged the mechanism of land acquisition by the employer and hence that of handover
of site to the contractor for construction.
c) Demands for additional work
All the concerned parties have agreed that the factor Demands for additional work has
very high contribution in causing delay. The local people have frequently demanded for
additional works, both related as well as unrelated to the UAR/02 project. These include
high masonry walls; facilities for water supply, education and health; and wider roads
which require additional time.
d) Frequent disturbances in work
All the concerned parties have agreed that the factor Frequent disturbances in work has
very high contribution in causing delay. The local people have often caused disturbances
in work by claiming for irrational, large and immediate compensation against all
activities of the project. They have even caused frequent stoppage of work to pressurize
the employer and GoN for fulfilling of additional demands as mentioned above. These
activities have postponed UAR/02 by a significant period hence, leading to delay.
e) Conflict at local level (Familial/Neighbor)
The employer and contractor have agreed that the factor Conflict at local level
(Familial/Neighbor) has very high contribution whereas the consultant thinks that the
factor has high contribution in causing delay. The local people have involved in conflicts
at the familial as well as neighbor levels, especially regarding compensation from the
project, leading to frequent stoppage of works.
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6. Government/Local bodies
Analysis of the participation of Government/Local bodies in the project shows that they
have displayed some drawbacks that led to delay. Each of the factors arising from these
agencies’ side and contributing to delay is discussed below:
Fig 3.7 Contribution of the factors arising from government/local bodies’ side in
causing delay
a) Slow approval mechanism of Government institutions
The employer and contractor show consensus in stating that the factor Slow approval
mechanism of Government institutions high contribution whereas the consultant thinks
that it has very high contribution in causing delay. The slow approval mechanism has
caused delay in the land acquisition and compensation procedure and also resulted in
discontentment of the public towards MWSP and its related projects. Hence it is also one
of the major factors causing delay of UAR/02.
b) Slow exempt of import duties and taxes
All the respondents have show consensus in stating that the factor Slow exempt of import
duties and taxes has very low contribution as none of the equipment/machineries were
imported for UAR/02 project.
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c) Political interferences at local level
The employer has stated that the factor Political interferences at local level has high
contribution while the consultant and contractor think that it has very high contribution in
causing delay. It indicates that each of the parties is affected by the prevailing political
interference in the area. It means that community leaders belonging to different political
parties throw up different demands which makes it difficult for the project team to
address and fulfil.
7. Force Majeure
Analysis of the impact of Force Majeure in the project shows that some of the factors
have led to delay of UAR/02. Each of the factors arising from Force Majeure and
contributing to delay is discussed below:
Fig 3.8 Contribution of the factors arising from force majeure’s side in causing
delay
a) Bandh/Strike
The employer has stated that the factor Bandh/Strike has very high contribution while the
consultant and contractor think that it has high contribution respectively in causing delay.
It indicates that the project has been influenced by the bandh/strike caused due to political
57
instability in the country. The regular working schedule of each of the concerned parties
was disrupted by such disturbances leading to delay.
b) Landslide
All the respondents have shown consensus in stating that the factor Landslide has
medium contribution in causing delay. It indicates that the project has been occasionally
influenced by the landslides occurring in the monsoon season as the location of the
construction site falls in the hilly region.
c) Unexpected geological condition
The employer has stated that the factor Unexpected geological condition has low
contribution while the consultant and contractor think that it has very low contribution in
causing delay. It indicates that the geological condition of the construction site was
understood clearly and hence the project was designed in such a manner to avoid
unexpected conditions. This factor has least contribution in causing delay of UAR/02.
d) Inflation/Price fluctuations
The employer has stated that the factor Inflation/Price fluctuations has low contribution
while the consultant and contractor think that it has high and medium contribution
respectively in causing delay. Actually price fluctuation is not a matter of concern to the
employer as any fluctuation related to price is addressed by price adjustment clauses in
the contract. However, if the price of any raw material increases excessively, the
contractor may suffer terribly. Hence, they try to prolong the contract period by
emphasizing on other matters to avoid the loss that they incur due to inflation. MWSP
has also encountered the same problem during the 2008 Olympics which was held in
China when the price of steel (which is about 5% of total material cost) was hiked by
three hundred percent. The contractor was evidenced to prolong the construction works to
avoid the excessive loss that would have been incurred during that period.
e) Weather condition
All the respondents show consensus in stating that the factor Weather condition has very
low contribution in causing delay. It indicates that the weather of the construction site has
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significantly less influence in causing delay as the program schedule for the entire project
are predetermined based on all the seasonal changes.
3.4.2 Findings
The following findings of the research are based on the analysis of the data and
information collected from different sources:
i) The slow approval of ADB for funding UAR/02 is the only drawback from the donor’s
side that has contributed to delay. Had the decision been made in 2004, construction
works would have been commenced earlier and the project would have been completed
till date.
ii) Second, ineffective management practices of the MWSP have significantly contributed
to the deferral of the project. Failure to make verification of the detailed design by the
employer is yet another cause for the delay. Further, inappropriate planning regarding
land acquisition has also led to postponement of the project. Had the management
acquired the land required for UAR/02 from public during the lag phase of four years
(2004-2008), the project would have been completed within the stipulated period of 19
months with lesser severe hindrances. Also the inadequacy of the management to
convince ADB or finding other alternative source for funding UAR/02 for a long period
of four years is inexplicable.
Similarly, had the project been engrossed in land acquisition procedure during the four
years lapse, it would not have faced such impediments regarding expensive compensation
claims and also would have currently executed construction smoothly without any
lingering obstructions.
Moreover, the policy and practices of compensation is observed to be problematic and
hence has contributed in causing delay. The label of ADB as funding agency of UAR/02
has provoked local people of the project affected areas to demand for irrational
compensation. This is due to their awareness and understanding of the generous
compensation policy of ADB. However, the situation is contrary where the compensation
rate is based on the valuation and records of District Land Administration Office (Malpot
Karyalaya) with a certain percent raise in the actual value. This has caused
discontentment in public who have displayed extreme hostility towards the project and its
59
team hoping to extract the highest possible payback. In addition, the compensation
mechanism, practices and formation of the team is also not up to the mark. The
Compensation Determination Committee of MWSP is headed by the respective CDO
who cannot give much time on these issues as other factors fall on their higher priority
list. This is also a reason why the compensation procedure of MWSP is slow.
Further, other factors like slow approval mechanism of MWSDB, delay in payment to
contractor, and ineffective coordination with public are also found to contribute in
causing delay.
iii) Moving ahead, the inadequacy of the design consultant, NORPLAN has caused some
complexities at a certain stretch of UAR/02 namely Sipaghat VDC, where the design did
not align with the actual track. The issue has been profoundly exploited by the public to
fulfill their self-indulgent demands.
iv) Further, the contractor is also found to be guilty on the issue. Lack of effective
management regarding equipment, labor and practices of the contractor has contributed
significantly in causing delay. This is further aggravated by the contractor’s frequent
avoidance of instructions from the employer and consultant regarding augmentation of
quantity of equipment and manpower as well as speed of work. Also the slow reporting
practice, frequent breakdown of the scantily available equipments and poor control
mechanism are also found to contribute in causing delay.
v) Lack of positive attitude in the local community of the concerned area towards the
project is one of the main causes for delay in UAR/02. It has been found that the local
people have used the project to fulfill their personal prerogatives through claims for
irrational compensation for their personal as well as communal properties that have been
used by the project. However, the concern is not limited to compensation issue but it
extends to the persistent obstructions like frequent stoppage of works, destruction of
project properties and physical as well as mental assault of the project personnel for all
the three parties employer, consultant and contractor.
vi) Finally, irresponsiveness of GoN and the concerned authorities has been found to be
contributing in causing delay. As the largest and most costly project of GoN, MWSP was
expected to be fully supported and defended by the government. However, the experience
was contrary, where the project had to endure utmost trouble due to the existing lack of
60
law and order in the country. The concerned authorities were inadequate in controlling
riots as well as safeguarding the project team. Had the government endowed extra care
and severity, MWSP would not have faced such assault and disgrace. Further, inadequacy
of GoN in implementation of rules for control of traffic axel load and of uncontrolled
growth of crusher plants in the area has affected the performance of MWSP.
In addition, the slow working procedure of the government agencies has contributed
significantly in the delay. Had the compensation procedure, handling of litigation in the
court and other approval mechanisms been conducted timely, the severity of hostility and
obstruction from the public would not have been that immense.
vii) Among several force majure factors, bandh/strike due to political instability of the
country and inflation of project inputs such as fuel and steel, which are beyond the
control of the concerned parties, have contributed in causing delay.
3.5 Conclusion and Recommendation
3.5.1 Conclusion
The research was indeed fruitful in understanding the real scenario of how UAR/02 is
being managed within numerous constraints. It has provided insights on different aspects
on which one should focus to avoid problems associated with delay in road construction
projects especially in Kavrepalanchowk and Sindhupalchowk districts. The study has
uncovered how UAR/02 has suffered from time overrun due to both excusable and non
excusable delays. The excusable delays include obstructions caused by the community
and ineffective management of employer and the non-excusable delays include the
deferrals caused due to poor management practices of the contractor.
Further, the survey has reflected how such an essential project has been neglected and
deprived of sufficient support from the government. It is also inferred that undertaking an
infrastructure project especially road construction can be problematic if authentic
message, about different aspects of project like funding pattern, need and benefit, and
compensation practices to the public, is not conveyed effectively to the community. The
study also shows how a project that is adequately privileged, in terms of resource and
facilities, can be hindered due to self-indulgent beneficiaries who, despite of supporting
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the project, cause profound annoyance to gain personal advantage. Hence, a need for
devising an effective system for addressing the loss of property and negative impacts of
the project is felt.
3.5.2 Recommendation
Delays in construction projects can be reduced through the joint efforts of stakeholders.
Employers, designers/consultants, contractors, suppliers, donor, community, and the
government should cooperate to provide the ambience necessary for efficient
management. The following are some of the recommendations for MWSP specific to its
road construction project:
1. Resolve the existing problem
MWSP should try to resolve the compensation issues within two months (by February)
through active participation in the CDC in order to accomplish its goal to complete the
project within April 2011, if granted time extension by ADB. Further, if the task remains
unfinished, then it should conclude the UAR/02 contract within April 2011 by curtailing
the works. However, MWSDB has to assure the local people that the curtailed work
would be undertaken through another contract if they would ensure cooperation.
2. Restructure the Compensation Determination Committee
The team of CDC headed by the CDO includes Chief of Land Revenue Office, the LDO,
representative from DDC, Project Manager (Resettlement Officer) and supervision
consultant; along with representative from Hyolmo-Sindhu/Mandan Valley Committee
and the affected person. The problem with such arrangement is inability of the team
leader, CDO to provide enough time to address these issues. Hence, it would be better if
the committee is instead headed by a full time representative from the CDO office so that
quick and appropriate attention can be given to the issues.
3. Propose GoN for strict measures
MWSP should request GoN to strictly enforce the legal load limit for trucks that pass
through UAR/02 as the trucks from the crusher plant of the area, with twice axle load
than the legally allowed, are damaging the newly constructed road pavement. Further,
62
GoN should also control the rapid growth of crusher plants in the area. Currently, there
are more than seven crusher plants on operation and a few are on the process.
4. Reinforce the Management practice
Reinforcement of the management practice of MWSP would be better for the
sustainability of the entire project. It can be achieved through delegating authority and
emphasizing accountability of specific activities to the concerned personnel. This would
facilitate the control mechanism as well as decrease the incidents of shirking of the
project’s officials.
Further, developing human resource especially the construction engineers who usually
lack managerial skills is yet another necessity. It can be achieved by offering training
courses in scheduling, time and cost control, information systems, and management of
human resources.
5. Public Participation
Public participation in planning or policy formulation process would be helpful for
MWSP for smooth execution of its future projects. It can be achieved through It would
facilitate in the following ways:
• Learning about people's needs, attitudes, aspirations, desires, priority, possible
contributions and help;
• Systematically evaluating the existing programs, policies, and services provided;
• Considering what actions are to be taken, services provided and projects
undertaken so that the needs and problems of people are reflected;
• Avoiding bias in preparing plans (especially on judgment of land valuation);
• Understanding the effects of local people on various groups and organizations in
the community;
• Creating a sense of belonging among all stakeholders;
• Bringing transparency to decision-making and thus reducing scope of obstruction.
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6. Implement the devised package for appraisal of new projects and monitoring of
ongoing projects in conjunction with the existing appraisal systems and regulations.
Time appraisal and monitoring package: The purpose of this package is to improve desk
officers’ understanding of the project development process with special concern over
initial project time estimates, or changes in these estimates. As such, it may be used
alongside other documents including the progress reports to monitor as well as control
the problems associated with time overrun.
It will serve as a further tool within the overall evaluation framework for which the
Project Management Consultant of MWSP has responsibility. The package will provide
desk officers with a set of questions to ask and issues to consider when appraising project
applications or when monitoring the ongoing projects.
The various issues are based upon the preceding sections of the report which have
identified the main factors that can lead to time over-run in road construction project in
Kavrepalanchowk and Sindhupalchowk districts. They will assist in exploring the factors
that can contribute to an ill conceived project being approved and to understand why an
existing project is requesting additional time as well as grant during the implementation
stage.
The preceding diagram divides the project development cycle into six stages. For each
stage, parallel groups of project interrogation questions are also included. These groups
of questions are discussed in the following text as “Risk Issues”. When interrogating a
project, desk officers should first establish the stage of development of a project and then
use the relevant questions.
The diagram also shows graphically how risk of time over-run, decreases as a project
progresses.
Risk Issue 1: Project Specification & Feasibility The key issues concerning the project’s specification and feasibility relate to whether
there is a need for the project and whether a time estimate (the maximum time required
for completion) has been identified by the Employer.
Simple questions should be asked such as:
64
• Where is the project being undertaken?
• What exactly does the project comprise?
• Why is the project being undertaken – what is the demand?
• What previous phases have been undertaken and what phases are not included in the
application (including time and cost estimates)?
• Is this project directly dependent upon any other projects?
• Who is undertaking the project and over what time period?
Risk Issue 2: Outline Design
At the outline design stage, the key issues are whether the size of the project matches the
identified needs, or whether it is under-designed. It is important to establish how much
more design work will be required and what role the contractor will have in this process.
If time estimates are based on outline designs only, then the potential for time period to
change is greater than if they had been finalized.
For large projects it would also be appropriate for a Risk Assessment Study to have been
undertaken by this stage. This would show that the project employer was aware that
specific risks existed which could affect project life span. This would form the basis for
understanding how much time would be required for completing the project. It should be
possible for the appraiser to establish how the time estimate was calculated and what
risks it covered.
Risk Issue 3: Consents and Land Acquisition
The appraiser should be aware of what stage the project employer has reached with
regard to consents and land acquisition. A project can experience considerable delays
which may affect costs if the appropriate planning, environmental and other consent
procedures have not been adhered to.
Regarding land acquisition, it is important that the appraiser is aware of whether all
claims have been settled or if there are any appeals over compensation. If appeals have
not been settled then there is a high probability that any original land acquisition costs
will be an underestimate and more time would be consumed in settling the issue.
65
Risk Issue 4: Detailed Design
At the detailed design stage, the procurement of contractors to undertake the construction
work can take place. In some cases, appointment of contractors may precede the detailed
design stage. The form of contract and the respective roles of project employer and
contractor in bearing risk for the ultimate project cost and time are matters that desk
officers should inquire about, especially where there appears to be uncertainty in this
area. It is also important to establish that procurement regulations have been followed and
that the contractor has relevant expertise and experience.
Desk officers should check whether ground investigations have been undertaken. If these
have not been done, then the risk of time over-run increases.
Risk Issue 5: Project Construction
During the construction phase, there needs to be a project management structure in place
which allows frequent reporting of progress to be made between the contractor and the
project employer. Most of the time over-run factors that can occur do so during the
construction phase. The appraiser must therefore establish that the main risks taken into
account in the time calculation are being managed on site.
Risk Issue 6: Handover of Project
The project sponsor should state when the project is scheduled to end. It should be clear
whether the project will be complete and fully operational once the completion date has
been approached, or whether further time has to be implemented.
The limitations of the package are included in the APPENDIX V
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The Project Risk Issues Development Cycle
Project Specification & Feasibility
Outline Design
Consents & Land Acquisition
Detailed Design & Procurement
Project Construction
Hand-over of Project
Time What feasibility work has been undertaken? Has project employer experience of this type of project? Is the project dependent upon other phases or projects? Has a project manager been appointed? Has the donor approved for funding the project?
R i s k D ecrea s e s
Does the outline design satisfy the specification? Who will be doing the detailed design? Do time estimates allow for changes to outline design? What risks are allowed for in the contingency?
Have relevant consents procedures been completed, including planning permission, EIA, operational licenses, public consultation? Has 70-80% of land been acquired and all compensation issues agreed with owners? What issues are outstanding from the above?
Is the outline design clear enough for detailed design and time estimation to be completed satisfactorily? Is the detailed design satisfactory as per the actual site condition? Has the contractor and consultant been procured on time? Has the project employer worked with this contractor before? Is the contractor reliable for sound financial and punctuality standing? Have ground conditions been properly investigated? Is the risk of time over-run dealt with in the contract? Is the funding in place to pay the contractor?
Are project management arrangements working? Are contractor’s arrangements for site management appropriate? Are payments to the contractor being made on time? Is the project currently on schedule and within budget? Are any of the risks identified in the contingency plan being experienced; how are these being dealt with?
Is it clear in the contract exactly what works are required for completion of the project? Have handover procedures been established? What are the final payment arrangements?
Fig 3.8: Time appraisal and monitoring package
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Part Four
REFLECTION OF INTERNSHIP
Through our experience, we felt that internship is in fact an important step for graduates
who are in the verge of stepping into the real working world. It has provided us a
platform to acquire enough experience to understand how a project is managed which
will help us later to pursue a profession in Project Management.
The exposure at MWSP to its different components has helped us to achieve the
following objectives:
a) To understand how theories are applied in practical field
We learned about the application of total management process of a donor funded
government project that includes (i) Management Concepts like Leadership, Decision
making, Financial management, Accounting procedures, Human resource management,
Management information system, Operation Management system and Corporate Social
responsibilities and (ii) Project Management functions like project planning,
implementation and monitoring/evaluation. We also understood how research techniques
can be applied in actual settings by undergoing the final project. Further, preparation of
proposal for the Final project, review of feasibility study of UAR/02, performance of
impact analysis of social factors in UAR/02 are yet another instances of application of the
learnt theories.
b) To understand how the overall project functions
With the numerous ongoing projects of diverse nature at different phases of life cycle, we
had the opportunity to evidence how the overall project functions. We had a chance to
review different projects namely (i) tunnel at the beginning of construction phase, (ii)
water treatment plant at bidding phase, (iii) road at the conclusion of construction phase,
and (iv) social upliftment project at execution phase. We also learnt about the
procurement procedure of hiring consultant and contractor with reference to tunnel, road
68
and social upliftment programs. Further, we evidenced how and what circumstances lead
to price adjustments and variations order in MWSP components.
c) To know the system, working culture and management of a public organization of
Nepal
We learnt how employees in an organization interact with each other. We evidenced
professional behaviour in thier conduct and observed how hierarchical settings affect
their behaviour. Further, we learnt how employees differ in terms of their conduct
(punctuality), response towards us, and reaction to a particular situation.
d) To get acquainted with the relationship between different components of a project
We observed how the different departments- legal, finance, procurement, administration
and engineering as well as different subprojects- tunnel, road and social upliftment are
dependent as well as affected by each other. Further, we also learnt how inefficiency of
one of the component influences the entire project with reference to the delay in UAR/02.
e) To know the dependency as well as consequences of a project on its surrounding
environment
The final project conducted on UAR/02 revealed us how a project affects as well as is
affected by its surrounding environment. It was found that the activities of MWSP are
influenced by the legal, political, social, technological, and environmental factors.
Moreover, the severity was profound in case of UAR/02 which in turn had influenced
other components.
f) To adapt to the real working scenario
The experience as intern helped us to adapt to the working culture of MWSP where we
had to exhibit professional behaviours like punctuality, reporting, formal interaction, and
other communicative practices.
g) To learn how to work within several constraints which are not described in the
theoretical studies
We learnt how a project has to function within several constraints with reference to
UAR/02 project. The project has been struggling to progress by complying with all the
69
constraints especially those related with social issues. Moreover, these issues were found
to the reasons for its slow progress. Hence, the case provided us an opportunity to
evidence a diverse scenario that is not dealt with in our course plan.
h) To get acquainted with multi cultural working environment
We were acquainted with most of the associates of MWSP namely the consultants and
contractors from different countries like China, Japan, and German. The experience
helped us to get acquainted with the culture and working systems of melting pot
organization. This would help us in the long run as the multinational organizations, which
require adapting and working with people from different countries, are increasing in
number.
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Construction Management and Economics.16:17-29
• Majid, Abd. M. Z. & Ronald, M. (1998). Factors of Non-Excusable Delays That
Influence Contractor’s Performance.
• Majid, I.A. (2006). Causes and effects of delays in Aceh construction industry.
Civil Engineering. Universiti Teknologi Malaysia
• Mezher, T.M & Tawil, W. (1998). Causes of delays in construction industry in
Lebanon. Engineering Construction and Architectural Management Journal;
5(3):251-60
• Odeh, A.M. & Battaineh, H.T. (2002). Causes of construction delay: traditional
contracts. International Journal of Project Management 20 (2002) 67-73
• Singh, R. (2009). Delays and Cost Overruns in Infrastructure Projects: An enquiry
into Extents, Causes and Remedies. Working Paper No.181, Department of
Economics, University of Delhi
• Vidalis, S.M. & Najafi, F.T. (2002) Cost and time overruns in Highway
construction. Department of Civil and Coastal Engineering, University of Florida,
U.S.A.
C O N S T R U C T I O N
D E L A Y
Employer
Consultant
Consultant
Contractor Other
Contractor Equipment
Contractor Material
Community
Donor
Contractor Labor
Gov/ Local Bodies
Force Majeure
Employer
Figure Ishikawa (Fish Bone) Diagram of causes of delay
Slow approval mechanism of gov institutions
Slow exempt of import duties and taxes
Political interferences at local level
Inadequate fund release
Late release of fund
Slow approval mechanism
Prolonged transfer of land ownership
Irrational compensation demand Demands
for Additional work
Frequent disturbances in work
Conflict at local level (Familial/Neighbors)
Bandh/ Strike
Unforeseen Ground Condition
Unexpected Geological Condition
Inflation/Prices Fluctuation
Weather Condition
War/Conflict/Political Governance
Frequent change of Project Manager
Incapable representative
Ineffective planning
Variation/Change order
Inadequate fund allocation
Interference
Slow decision making
Improper feasibility study
Slow Approval Mechanism
Selection of inappropriate consultant/ contractor
Slow rebate procedure
Slow compensation procedure to public
Delay in land acquisition
Passive Monitoring & Feedback
Lack of communication/ Coordination
Delay in payment
Slow resource mobilization for consultant
Shortage of Skill Labor
Inefficient Labor Productivity
Absenteeism
Low Motivation/Morale
Slow mobilization of labor
Strike
Occupation of manpower in other project
Inadequate Consultant Experience
Inaccurate cost estimation
Delay in design
Inaccurate time estimation
Poor/Incomplete Drawing/Details Design
Frequent change in design specification
Inaccurate quantity estimation
Poor coordination
Inappropriate Price Adjustments
Delay in document processing
Delay in instruction delivery
Poor inspection
Slow reporting mechanism
Delay in payment to Supplier/Labor/Subcontra
Inadequate contractor experience
Improper workmanship
Financial hardship
Slow response to suggestion
Occupation of equipment in other project
Obsolete equipment
Shortages of Equipment Parts
Frequent Equipment Breakdown
Insufficient Numbers of Equipment
Unreliable Supplier
Imported Construction Material
Escalation of Material Prices
Shortage of material
Late delivery
Poor procurement process
Poor Quality of Construction Materials
APPENDIX- I
PROJECT LIFE CYCLE
Project Life Cycle:
Life cycle of the road construction project consists of following activities:
Procurement of Contractors
Project procurement involves selecting a contractor to undertake the construction of the project.
The conventional approach to procurement of public sector projects involves advertising for
firms to tender for the work. These invitations may be open to all companies or restricted to a
shortlist of preferred bidders. All invitations for major projects in the public sector should be
advertised in the Official Journal with the Public Procurement Directive. A contractor will
submit a tender who sets out the skills and experience of the company in undertaking the
particular type of project, their proposed approach to the construction task, and their estimate of
Project specification and feasibility
Construction
Detailed design
Consents and land acquisition
Outline design
P R O C U R E M E N T O F C O N T R A C T O R Handover
F I N A N C E
the cost of undertaking the work. Many projects nowadays involve the procurement of
contractors on a “design and build” basis where the contractor submits a design and tender on the
basis of a given specification. Some projects may also involve the contractor providing all or part
of the finance for building the project and for operating it after completion. Various terms are
used to describe these contracts; the most common being Design, Build, Finance and Operate
(DBFO).
Finance
The financing of a project involves the arrangement of adequate funds to pay for the
development and operation of a clearly defined project. In some cases it is also necessary to raise
finance to cover maintenance and operation.
For most projects, the main elements of finance will be:
• Development finance – to pay for the feasibility and initial design stages;
• Construction finance – to pay the capital expenditure;
• Contingency finance – to allow for cost overruns and delays.
The structure and form of finance will be influenced by the nature of the project. The source of
funding for infrastructure project comes from government and donors. The structure and timing
of financial provision may impose certain constraints on the design and scheduling of the project.
Project Specification and Feasibility
The first stage of the project cycle is the definition of what the requirement is and how it can be
satisfied. This includes deciding on the size and quality of facility that is required. Different
options will be discussed at this stage and evaluated in terms of broad cost estimates, expected
operational performance and economic benefit. Preliminary cost estimates may be attempted at
this stage. Cost benefit analysis, whether formal or informal, will follow initial specification of a
project. The purpose is to test whether the project as specified will be economically viable or
whether it will generate good value for money. Leaving such feasibility studies until after a
project has started means that potential problems are not revealed in time to influence project
planning. Although the economic and financial evaluation of the project is probably the most
obvious element of the feasibility stage, external factors can play a major role in determining
whether a project will proceed. The project’s political context, its relationship with the local
community, the general economic environment, its location and the physical conditions in which
it will be built, are the most important external factors.
Outline Design
Work will then be undertaken to develop the plans for the project. These plans will establish the
general parameters of a scheme design and will include all the project’s major components.
The function of outline designs is to provide:
• The basis for the detailed design and accurate cost estimates of the scheme;
• The necessary information for the planning and land acquisition process.
Consents and Site Acquisition
Before construction work can start, the necessary consents and authorizations must be in place.
The time taken to obtain these is probably the most unpredictable element of a large
infrastructure project and can have a significant effect on the timetable and costs. In addition to
institutional approval, consents may also need to be obtained for health and safety, water,
sewerage, waste disposal, fire certification, gas, electricity and highways rights. Inadequate
allowance for required consultation may lead to unforeseen delays in project implementation.
Environmental Impact Assessment is now required for most large projects before consent is
achieved. This also may take more time than anticipated. A project cannot proceed if the project
sponsor does not own or have development rights for the land. With projects implemented by
local government authorities, the compulsory purchase of land can be undertaken. The existing
owners have to be compensated for the purchase and they can usually appeal against the sum
offered. Appeals can be very time consuming, although in some circumstances projects may
precede whilst the appeals are being heard.
Detailed Design
The detailed design of a project is used to assess the quantities of materials required and the
actual construction work involved in implementing a project. Drawings and lists of quantities are
then used to produce detailed project costs and to establish an implementation timetable.
The Construction Contract
This involves the actual construction of the project. Contractors can be legally bound to
undertake the work under a number of different contractual arrangements. Before a contract is
agreed, a decision must be taken about the basis upon which the contractor will be paid.
The factors which may affect the decision on payment method will include:
• The degree to which design information is available when contract documents are prepared;
• The institutional rules of the public sector funding parties;
• The nature and size of the project;
• The general economic context;
• The time period available to produce tender documentation; and
• The time available to undertake the work.
The following are some different methods of paying the contractor for the construction work:
• Fixed lump sum, with payment usually on completion;
• Target lump sum;
• Progressive payment according to tasks completed, (based on agreed rates for specified tasks or
quantities of materials used);
• Progressive payment according to human resources expended, (based on an agreed schedule of
hourly/daily rates).
If the project’s scope and specification has been very clearly defined, or a standard type of
project is to be constructed, then the fixed lump sum may be used. The risk is passed fully onto
the contractor and the project sponsor cannot usually intervene further in the project. With the
target lump sum approach, the contractor prepares an estimate based on a defined scope of work.
Before the project sponsor accepts this sum, there will be an agreement on the respective
liabilities of the project sponsors and contractor, if the contract overruns on costs.
The “tasks completed” or “materials quantities” approach involves measuring construction works
according to agreed methods. When the works are priced, their totals plus an element for profit
and overheads, forms the contract price. This approach is flexible, can deal with change
effectively and is used in valuing the work undertaken during the construction phase. If the
estimate of quantities and contract value are to be realistic, the detailed design of the project
must have been completed prior to commencement of construction. If the activities to be
undertaken are known but neither the detailed design information nor the scope of the activities
are, then a schedule of rates may be used. The contractor is paid, therefore, on the basis of unit
rates that have been included in the tender. Usually, this method yields a higher project cost than
the tasks/quantities approach because a higher contingency amount will need to be included to
allow for the greater uncertainty involved.
Project Handover
A date for the handover of a project from the contractor to the project sponsor is usually included
as an element of the contract. Many projects include financial penalties (or rewards) for late
(early) completion of a project. A percentage of the total project costs may also be retained until
the project sponsor is satisfied that the project has been completed as specified.
APPENDIX- II
WORK SCHEDULE
APPENDIX- III
QUESTIONNAIRE
Group A: It consists of quantitative questionnaire devised for the employer, consultant and
contractor.
Group B: It consists of three sets of qualitative questionnaires developed for the above
mentioned respondents.
Group A
Questionnaire on factors that contribute to causes of delay in UAR/02 road construction. Objective of the Study: To identify the major causes of delay in road construction project.
Please, tick and fill in the blanks for your suggestions. Each scale represents the following rating: (5) = Very high contributing (4) = High contributing (3) = Medium contributing (2) = Low contributing (1) = Very low contributing. Category of Respondent: Employer/Contractor/Consultant Question: How do the following factors contribute to causes of delays in a UAR/02 Road Construction Project?
Category Factors 1 2 3 4 5 Remarks 1. Donor Inadequate fund release Late release of fund Slow approval mechanism 2. Employer
Frequent change of Project Manager
Ineffective planning Variation/Change order Slow Approval Mechanism Delay in land acquisition
Inaccurate time estimation Inaccurate cost estimation Inaccurate quantity estimation Lack of timely inspection Delay in document processing Delay in instruction delivery Inappropriate Price Adjustments Poor coordination
Category Factors 1 2 3 4 5 Remarks 4. Contractor
Finance Delay in payment to Supplier/Labor/Subcontractor
Financial hardship Material Shortage of material
Poor Quality of Construction Materials Imported Construction Material
Labor Shortage of Skill Labor Slow mobilization of labor
Inefficient labor productivity Absenteeism Strike
Equipment Insufficient Numbers of Equipment Frequent Equipment Breakdown Shortages of Equipment Parts Obsolete equipment
Other Slow reporting mechanism Slow response to suggestion 5. Community Prolonged transfer of land ownership Irrational compensation demand Demands for Additional work Frequent disturbances in work
Conflict at local level(Familial/Neighbors)
6. Government/ Local bodies
Slow approval mechanism of gov institutions
Slow exempt of import duties and taxes Political interferences at local level 7. Force majeure Bandh/ Strike Landslide Unexpected Geological Condition Inflation/Prices Fluctuation Weather Condition
Group B
First Set: Questionnaire for employer
Questions related to Employer
1) What were the reasons for slow approval mechanism of government institutions? ……………………………………………………..
2) Which areas mentioned below was affected by slow approval mechanism of government institutions? A) Excess to site (B) Use of access road to site C) Site clearance (D) EIA approval E) Other………………..
3) What were the reasons for slow exempt of import duties and taxes on materials/ equipments bought by
contractor? A) Delay in request from contractor (B) Delay in document processing by MWSP Board B) Delay in document processing by concerned Government agency (D) Other……………………….
4) What were the consequences of slow exempt of import duties and taxes on materials/ equipments bought
by contractor? A) Delay in mobilization of resources (B) Additional expenses C) Price escalation (D) Other………………...............
5) What were the reasons for delay of land acquisition? A) Conflict with community people (B) Refusal for ownership transfer C) Excess demand for compensation (D) Lengthy government procedure E) Other…………………………
6) Which of the problems mentioned below were faced due to delay in land acquisition? A) Frequent change in program schedule (B) Price escalation C) Frequent disturbance in work (D) Worsening relationship with public E) Other………………………
7) Which of the factors mentioned below caused the slow compensation procedure for land and other
properties of public? A) Demand for unrealistic compensation (B) Lack of fund C) Conflict at local level (political/familial) (D) Other…………………….
8) Which of the problems mentioned below occurred due to slow compensation procedure? A) Worsening relationship with public (B) Frequent disturbance in work C) Conflict at local level (D) Variation in the compensation amount E) Additional demand (F) Other………………………………..
9) What were the reasons for extension of time? A) Variation in quantity of work included in contract B) Exceptionally adverse climatic condition C) Unforeseeable Shortage in availability of personnel/goods caused by epidemic events
D) Delay, impediments caused by employer E) Delay, impediments caused by sub-contractor F) Delay caused by government authorities G) Additional work demand by community H) Stoppage of work by community I) Failure to submit revised program and supporting report J) Extension of time due to adjustment for change in legislation (K) Other……………………………
10) What types of variation was incurred? A) Scope of work: Quantity/Quality B) Price C) Sequence/timing of work execution D) Other………………………………………….. 11) What remedies were given for variations? A) Time extension ……………….days B) Payment of cost ………………% of contract price C) Others……………………. 12) What problems were faced with the donors due to incurrence of variations? A) Poor image of employer (B) Hindrance in release of additional funds C) Impediments in consultation (D) Others…………………. 13) Was the below mentioned activities conducted within the stipulated time? Also mentioned the reason for
failure in timely completion.
Activities Yes No Remarks (Why no)
Completion of feasibility study
Arrangement of fund
Procurement of contractor
Procurement of consultant
Acquisition of project site (land)
Commencement of construction work
Questions related to Contractor
1) Which of the issues regarding use of contractor’s plants and material was occurred? A) Removal of equipment from site without the approval of engineer B) Failure to give details of contractor’s equipment C) Failure to bring the equipment mentioned in the contract D) Other…………………………
2) Which of the issues mentioned below occurred in relation to use of employer’s equipment? A) Carelessness in operating, driving or directing it B) Failure to give notice to engineer of any defect and default of the equipment C) Other…………………….
3) Contractor had poor coordination with A) Employer’s Personnel (B) Any other contractors employed by the Employer C) Personnel of legally constituted public authorities (D) Subcontractor E) Local people (F) Other………………………..
4) Which of the problems mentioned below occurred in connection with subcontractor? A) Prior consent of employer was not taken for appointment of subcontractor B) The quality of subcontractors work was not satisfactory C) Contractors failure to provide timely payment D) Refusal to take responsibility of subcontractors work (E) Other…………………………….
5) Which of the problems mentioned below occurred due to Contractor’s failure to adhere to safety of Site
operations, methods of construction and Environment Impact assessment? A) Death and injuries of persons working on the Site B) Lack of protection to the public and owners of adjacent land C) Noise, Air pollution, Emission, surface discharges and effluent D) Other………………………..
6) Which of the problems mentioned below rose during transport of goods? A) Disputes regarding the responsibility of packing, loading, transporting, uploading, storing of goods B) Failure to provide notice to engineer (C) Other…………………………….
7) Which of the problems mentioned below occurred in relation with work execution? A) Failure to submit details of arrangements and methods adopted for the execution B) Alteration to working way without notifying the employer C) Failure to assure the work quality with the requirement of contract D) Failure to submit sample of material and relevant information to engineer E) Contractor’s engagement in corrupt, fraudulent, collusive or coercive practices F) Lack of proper workmanship (G) Use of hazardous material H) Other……………………………..
8) Which of the problems mentioned below occurred in relation to progress reports? A) Failure to supply monthly progress report (B) Manipulation of reports C) Lack of relevant suggestions to the current problems (D) Lack of information on potential threat E) Other………………………..
9) Which of the problems mentioned below occurred in relation to contractor’s labor? A) Lack of sufficient labor (B) Low payment (C) Unskilled Labor D) Evidence showing use of forced labor (E) Use of child labor F) Failure to give details of number and class of personnel G) Failure to provide necessary accommodation and welfare facilities H) Failure to comply with labor law (Mention the area of non compliance……………..) I) Other……………………………
10) Which of the restrictions mentioned below were imposed by contractor to employer? A) Restriction on access to all parts of site for inspection (B) Restriction to inspect and measure materials C) Restriction to inspect workmanship (D) Restriction to check the progress of work E) Other………………………………….
11) What remedies were provided to contractor for complying with frequent disturbances of work? A) Extension of time …….days (B) Payment of cost ………% of contract price C) Other…………………………………….
12) Which of the issues mentioned below occurred in relation to variations and adjustments? A) Contractor failed to respond engineer’s request to submit proposal for variation B) Other…………………………
13) Which of the problems mentioned below were raised in connection with the contract price and payment? A) Contractor failed to pay tax, duties and fees required to be paid B) Failure to submit breakdown of each lump sum price within reasonable time C) Other………………………………………..
14) Which of the problems mentioned below occurred for advance payment? A) Failure to receive performance security (B) Failure to receive guarantee equal to advance payment C) Failure to ensure that the guarantee is valid until advance payment has been repaid D) Failure to extend validity of guarantee until advancement has been repaid E) Other……………………………………………. 15) Which of the problems mentioned below occurred in relation to Interim payment certificate? A) Failure to provide supporting document along with statement which contractor consider himself to be entitled B) Manipulation of estimated contract value of work executed C) Failure to keep record of orders, receipts, cost and use of plant and machinery D) Other…………………………………………..
Questions related to Consultant 1) How was the estimation of time and cost done? A) Optimistic estimation (B) Realistic estimation C) Pessimistic estimation (D) Other……………….
2) Which problem(s) were faced during the detailed design phase of the project UAR/02? A) Difference of ideas from the feasibility study (B) Slow mobilization of resource C) Lack of regular meeting with the employer (D) Delay in Approval procedure of GoN E) Delay in Approval from funding agency (F) Other…………………………………
3) Where was the planning of the Consultant ineffective? A) Program Schedule planning (B) Financial planning C) Monitoring Procedure planning (D) Other……………………………………… 4) Please select the party(s) with whom the consultant had poor coordination? A) Employer (B) Public (C) Donors D) Government agencies (E) Contractor (F)Other………………… 5) What were the effects of slow resource (equipment and other logistic supports) mobilization by
consultants? A) Delay in detailed design (B) Dispute & Litigation C) Others………………………………………… 6) What were the consequences of ineffective work execution of consultant? A) Delay on updating program schedule (B) Delay on settlement of Dispute & Litigation C) Delay on settlement of claims (D) Increase in cost E) Others………
7) What were the drawbacks of consultant regarding dealing with community? A) Failure to inform employer in time about the demand of local people
B) Failure to give appropriate suggestion (C) Failure to convince the local people D) Other……………………………………………
Questions related to Community 1) Which of the problem(s) arising from community are most difficult to handle? A) Prolonged transfer of land ownership (B) Irrational Compensation demand C) Emergence of additional demands (D) Frequent disturbances in work E) Conflict at local level (F) Others……………………………………….
2) Was public consent taken before commencement of Project work? A) Yes (B) No
3) Was public participation implemented in the following phases of the project?
Phase of project Yes Type of participation No Labor Resource Meeting Survey Design Implementation
4) How important are the below mentioned factors (with respect to the community) for smooth
implementation of road construction?
Factors Very important
Quite important
Important Less important
Not important
Public Consultation Public participation
Corporate Social Responsibility Programs
Good Public relation Grievance project
5) In which of the areas mentioned below should public be involved in? A) UAR/02 project planning (B) Resettlement planning (C) Compensation team D) Implementation team (E) Other……………………………………….
6) Who can soothe the local people against their hostility for the project? A) Concerned Government agencies (B) Contractor C) Employer (D) Community leaders E) Other……………………………
Second set: Questionnaire for the consultants
1) Did the estimated (outline) design prepared for the donors serve effectively for the below mentioned
purposes? Please tick on the table below.
2) How was the estimated (outline) design prepared as compared to the desired specifications of the UAR/02
project? (A) Satisfactory (B) Over designed (C) Under designed
3) Which problem(s) were faced during the detailed design phase of the project UAR/02? A) Difference of ideas from the feasibility study B) Slow mobilization of Equipment and other logistic supports (Stationery) for design by the employer C) Lack of regular meeting with the employer D) Passive monitoring & feedback mechanism of the employer E) Delay in Approval procedure of MWSP Board F) Delay in Approval procedure of GoN G) Delay in Approval from funding agency
4) Which factor(s) affected the Program Schedule of the project UAR/02? A) Structure & timing of financial structure (B) Approval period of MWSP Board C) Approval period of GoN (D) Seasonal (Climatic) variation E) Land acquisition period 5) Who were involved in preparation of the Program Schedule of the project UAR/02? A) Consultant (B) Contractor C) Employer (D) Other…………… 6) How many times has the UAR/02 road design been modified till date? A) Once (B) Twice C) Thrice (D) Other…………. 7) When was the modification to road design done? A) During Approval phase ……………………………………………………… B) During Construction phase ……………………………………………………… 8) Which type(s) of modification was done? A) Extra work (B) Curtailment (C) Omission of work D) Diversion E) Change in quality & characteristic of work F) Change in sequence or timing of execution of works G) Other …………. 9) Please rank (1-5) the below mentioned reason(s) for modification of the road design based on your
experience in UAR/02 project. (1- for the most likely reason and 5- for least likely reason.)
Reasons Rank (1-5) Failure in land acquisition Force Majeure Unexpected ground conditions
Purpose Yes No Remarks To be a basis for detailed design To be a basis for calculation of accurate time/cost estimates To provide information for planning and scheduling To provide information for land acquisition
Demand from Public Inefficiency of contractor
10) Where was the planning of the employer ineffective? A) Procurement planning (B) Program Schedule planning C) Financial planning (D) Monitoring Procedure planning E) Others……………………………………… 11) Please select the party(s) with whom the employer had poor coordination? A) Contractor (B) Consultant C) Public (D) Donors (E) MWSP Board (F) Government 12) What are the effects of slow resource (equipment and other logistic supports) mobilization required for
consultants? A) Delay in detailed design (B) Dispute & Litigation C) Claims from consultant (D) Others………………………………………… 13) What were the consequences of Passive Monitoring & Feedback of the employer? A) Delay on updating program schedule (B) Delay on settlement of Dispute & Litigation C) Delay on settlement of claims (D) Others………………………………… 14) What problems arose due to selection of that particular contractor by the employer? A) Ineffective communication with public (B) Difficulty in resource mobilization C) Requirement of advanced technology (D) Conflicting working process with consultant E) Difficulty in compliance to country’s applicable law (F) Others………………………………….. 15) What are the reasons for Delay in acquisition of land ownership? A) Slow measurement procedure (B) Late valuation process C) Refusal for ownership transfer by public (D) Excess demand of compensation E) Others……………………………………..
16) Who is responsible for causing slow compensation procedure to public? A) Employer’s Resettlement Team (B) MWSP Board C) Public (D) Others…………………….
17) What were the consequences of Delay in Payment to contractor? A) Termination of contract (B) Payment of huge interest C) Delay in resource mobilization (D) Dispute & Litigation E) Poor Image (F) Others………………………. 18) What reasons caused slow approval mechanism of GoN? A) Late submissions by contractor (B) Slow review mechanism of MWSP C) Late approval mechanism of MWSP Board (D) Slow sanction mechanism of GoN E) Other……………………………………….. 19) Who is responsible for slow procedure of rebate of import duty on imports of equipment/machineries by
the contractor? A) Contractor (B) MWSP C) Income Tax Department (D) Other……………………………
20) How was the communication mechanism of the employer? A) Slow response to claims (B) Frequent conflicts with contractor C) Slow grant of authority to consultant (D) Late delivery of instructions by the Engineers
E) Late delivery of Base data (F) Late issuance of drawings/instructions G) Other…………………………………..
21) How important are the below mentioned factors (with respect to the community) for smooth
implementation of road construction?
Factors Very important
Quite important
Important Less important
Not important
Public Consultation Public participation
Corporate Social Responsibility Programs
Good Public relation Grievance project
22) Which of the problem(s) arising from community are most difficult to handle? A) Prolonged transfer of land ownership (B) Irrational Compensation demand C) Emergence of additional demands (D) Frequent disturbances in work E) Conflict at local level (F) Others………………………………………. 23) Who can soothe the local people against their hostility for the project? A) Concerned Government agencies (B) Contractor C) Employer (D) Community leaders E) Others……………………………….
Third set: Questionnaire for Contractor
1) How much time would be required to prepare realistically costed bid for UAR/02? ………………….. Months 2) How was the detailed design prepared as compared to the desired specifications of the UAR/02 project? (A) Satisfactory (B) Over designed (C) Under designed (D) Other…………………
3) Which factor(s) affected the Program Schedule of the project UAR/02? A) Structure & timing of financial structure (B) Approval period of MWSP Board C) Approval period of GoN (D) Seasonal (Climatic) variation E) Land acquisition period (F) Other………………………… 4) Who were involved in preparation of the Program Schedule of the project UAR/02? A) Consultant (B) Contractor C) Employer (D) Other…………… 5) What types of modification was done? A) Extra work (B) Curtailment (C) Omission of work D) Diversion E) Change in quality & characteristic of work F) Change in sequence or timing of execution of works G) Other (Please specify)…………. 6) Please rank (1-5) the below mentioned reason(s) for modification of the road design based on your
experience in UAR/02 project. (1- for the most likely reason and 5- for least likely reason.)
Reasons Rank (1-5) Failure in land acquisition Force Majeure Unexpected ground conditions Demand from Public Inefficiency of consultant
7) Which were the problematic element(s) for execution of the contract? A) Nature of the Site, including sub-surface conditions B) Hydrological and climatic conditions C) Extent and nature of work/goods necessary for execution of works and remedying of any defects D) Laws, procedures and labor practices of the Country E) Contractor’s requirements for access, accommodation, facilities, personnel, power, transport, water and other services F) Other………………………………………… 8) As per the Local Development Act you have to hire local labor. What problems were faced in case of local
labor? A) Lack of sufficient labor (B) Unskilled Labor C) Non realistic demand (D) Expensive wages (E) Other………………
9) What were the reason(s) for extension of time? A) Variation in quantity of an item of work included in contract B) Exceptionally adverse climatic condition C) Unforeseeable shortage in availability of personnel/goods caused by epidemic events D) Delay, impediments caused by employer E) Delay, impediments caused by sub-contractor
F) Delay caused by concerned government agencies (Name them)………………………. G) Additional work demand by community H) Stoppage of work by community I) Extension of time due to adjustment for change in legislation J) Others……………………….
10) Which type of possession of the construction site should have been given to the contractor to avoid delay in
UAR/02 project? A) Partial possession B) Total possession (C) Other……………….
11) What were the reasons for contractor’s claims? A) Failure by employer to give right of access to, and possession of, all parts of site within time B) Delay by employer to issues drawing/instruction on time C) Suspension of work (or reduction of rate of work) by contractor D) Delay and/or incur of cost from rectifying loss or damage that is liable to employer E) Infringement for contractor’s manufacture, use, sale or import of any Goods, or design F) Failure to effect and keep the insurances as well as its policies by the employer G) Delay and/or incur of cost by reason of Force Majeure H) Other…………………………………………..
12) Please select the party(s) with whom the employer had poor coordination? A) Contractor (B) Consultant C) Public (D) Donors (E) MWSP Board (F) Government 13) What were the effects of Delay in acquisition of land (project site)? A) Frequent change in program schedule (B) Price escalation C) Frequent disturbances in work (D) Worsening relationship with public E) Others………………………………………………
14) How many times so far has there been delay in payment from the employer? A) No delay (B) Less than 5 times (C) 6-10 times D) 11-15 times (E) More than 15 times (F) Others………………… 15) By how many days was there delay in payment from the employer after due payment date? A) No delay (B) 5 days C) 10 days (D) Other…………… 16) What consequences did the contractor bear due to delay in payment from employer? A) Delay in payment to labor (B) Late mobilization of resources C) Loss of labors (D) Price escalation E) Others………………………. 17) What were the effects of slow permits, licenses and approvals mechanism of GoN? A) Delay in mobilization of resources (B) Additional expenses C) Payment for liquidated damages (D) Others………………..
18) Who is responsible for slow procedure of rebate of import duty on imports of equipment/machineries by
the contractor? A) Contractor (B) MWSP C) Income Tax Department (D) Custom Office E) Clearance Agency (F) Others…………….
19) What were the consequences of Passive Monitoring & Feedback of the employer? A) Delay on updating program schedule (B) Delay on settlement of Dispute & Litigation C) Delay on settlement of claims (D) Poor control
E) Others………………………………… 20) How was the communication mechanism of the employer? A) Slow response to claims (B) Frequent conflicts with contractor C) Slow grant of authority to consultant (D) Late delivery of instructions by the Engineers E) Late delivery of Base data (F) Late issuance of drawings/instructions G) Other…………………………………..
21) How important are the below mentioned factors (with respect to the community) for smooth
implementation of road construction?
Factors Very important
Quite important
Important Less important
Not important
Community Consultation Community participation
Corporate Social Responsibility Programs
Good Public relation Grievance mitigation project
22) Which of the problem(s) arising from community are most difficult to handle? A) Prolonged transfer of land ownership (B) Irrational Compensation demand C) Emergence of additional demands (D) Frequent disturbances in work E) Conflict at local level (F) Others………………………… 23) Who can soothe the local people against their hostility for the project? A) Concerned Government agencies (B) Contractor C) Employer (D) Community leaders E) Others……………………………….
24) Please mention some of the unexpected ground problems faced during the project. …………………………………………………………………………………..
APPENDIX- IV
DATA ANALYSIS
DONOR
a) Inadequate fund release
Fig: Inadequate fund release
b) Late release of fund
Fig: Late release of fund
0
1
2
3
4
5
Employer Consultant Contractor
Inadequate fund release
0
1
2
3
4
5
Employer Consultant Contractor
Late release of fund
c) Slow approval mechanism
Fig: Slow approval mechanism
EMPLOYER
a) Frequent change of Project Manager
Fig: Frequent change of Project Manager
0
1
2
3
4
5
Employer Consultant Contractor
Slow approval mechanism
0
1
2
3
4
5
Employer Consultant Contractor
Frequent change of project manager
b) Ineffective planning
Fig: Ineffective planning
c) Variation/ Change order
Fig: Variation/ Change order
0
1
2
3
4
5
Employer Consultant Contractor
Ineffective planning
0
1
2
3
4
5
Employer Consultant Contractor
Variation/change orders
d) Slow Approval Mechanism
Fig: Slow approval mechanism
e) Delay in land acquisition
Fig: Delay in land acquisition
0
1
2
3
4
5
Employer Consultant Contractor
Slow approval mechanism
0
1
2
3
4
5
Employer Consultant Contractor
Delay in land acquisition
f) Slow compensation procedure to public
Fig: Slow compensation procedure to public
g) Slow rebate procedure
Fig: Slow rebate procedure
0
1
2
3
4
5
Employer Consultant Contractor
Delay in land acquisition
0
1
2
3
4
5
Employer Consultant Contractor
Slow rebate procedure
h) Delay in payment
Fig: Delay in payment
i) Ineffective coordination
Fig: Ineffective coordination
0
1
2
3
4
5
Employer Consultant Contractor
Delay in payment
0
1
2
3
4
5
Employer Consultant Contractor
Ineffective coordination
j) Passive monitoring & feedback
Fig: Passive monitoring & feedback
CONSULTANT
a) Frequent change in design specification
Fig: Frequent change in design specification
0
1
2
3
4
5
Employer Consultant Contractor
Passive monitoring & feedback
0
1
2
3
4
5
Employer Consultant Contractor
Frequent change in design
b) Inaccurate time estimation
Fig: Inaccurate time estimation
c) Inaccurate cost estimation
Fig: Inaccurate cost estimation
0
1
2
3
4
5
Employer Consultant Contractor
Inaccurate time estimation
0
1
2
3
4
5
Employer Consultant Contractor
Inaccurate cost estimation
d) Inaccurate quantity estimation
Fig: Inaccurate quantity estimation
e) Lack of timely inspection
Fig: Lack of timely inspection
0
1
2
3
4
5
Employer Consultant Contractor
Inaccurate quantity estimation
0
1
2
3
4
5
Employer Consultant Contractor
Lack of timely inspection
f) Delay in document processing
Fig: Delay in document processing
g) Delay in instruction delivery
Fig: Delay in instruction delivery
0
1
2
3
4
5
Employer Consultant Contractor
Delay in document processing
0
1
2
3
4
5
Employer Consultant Contractor
Delay in instruction delivery
h) Inappropriate Price adjustment
Fig: Inappropriate price adjustment
i) Poor coordination
Fig: Poor coordination
0
1
2
3
4
5
Employer Consultant Contractor
Inappropriate price adjustment
0
1
2
3
4
5
Employer Consultant Contractor
Poor coordination
CONTRACTOR
a) Delay in payment to Supplier/ Labor/ Subcontractor
Fig: Delay in payment to Supplier/ Labor/ Subcontractor
b) Financial hardship
Fig: Financial Hardship
0
1
2
3
4
5
Employer Consultant Contractor
Delay in paymnet to Supplier/Labor/Subcontractor
0
1
2
3
4
5
Employer Consultant Contractor
Financial hardship
c) Shortage of material
Fig: Shortage of material
d) Poor Quality of Construction Materials
Fig: Poor quality of construction material
0
1
2
3
4
5
Employer Consultant Contractor
Shortage of materials
0
1
2
3
4
5
Employer Consultant Contractor
Poor quality of construction material
e) Imported Construction Material
Fig: Imported construction material
f) Shortage of skill labor
Fig: Shortage of skill labor
0
1
2
3
4
5
Employer Consultant Contractor
Imported construction material
0
1
2
3
4
5
Employer Consultant Contractor
Shortage of skill labor
g) Slow mobilization of labor
Fig: Slow mobilization of labor
h) Inefficient labor productivity
Fig: Inefficient labor productivity
0
1
2
3
4
5
Employer Consultant Contractor
Slow mobilization of labor
0
1
2
3
4
5
6
Employer Consultant Contractor
Inefficient labor productivity
i) Absenteeism
`
Fig: Absenteeism
j) Strike
Fig: Strike
0
1
2
3
4
5
Employer Consultant Contractor
Absenteeism
0
1
2
3
4
5
Employer Consultant Contractor
Strike
k) Insufficient numbers of equipment
Fig: Insufficient numbers of equipment
l) Frequent equipment breakdown
Fig: Frequent equipment breakdown
0
1
2
3
4
5
Employer Consultant Contractor
Insufficient number of equipment
0
1
2
3
4
5
Employer Consultant Contractor
Frequent equipment breakdown
m) Shortages of equipment parts
Fig: Shortages of equipment parts
n) Obsolete equipment
Fig: Obsolete equipment
0
1
2
3
4
5
Employer Consultant Contractor
Shortage of equipment parts
0
1
2
3
4
5
Employer Consultant Contractor
Obsolete equipment
o) Slow reporting mechanism
Fig: Slow reporting mechanism
p) Slow response to suggestion
Fig: Slow response to suggestion
0
1
2
3
4
5
Employer Consultant Contractor
Slow reporting mechanism
0
1
2
3
4
5
Employer Consultant Contractor
Slow response to suggestion
COMMUNITY
a) Prolonged transfer of land ownership
Fig: Prolonged transfer of land ownership
b) Irrational compensation demand
Fig: Irrational compensation demand
0
1
2
3
4
5
Employer Consultant Contractor
Prolonged transfer of land ownership
0
1
2
3
4
5
Employer Consultant Contractor
Irrational compensation demand
c) Demands for additional work
Fig: Demands for additional work
d) Frequent disturbances in work
Fig: Frequent disturbances in work
0
1
2
3
4
5
Employer Consultant Contractor
Demands for additional work
0
1
2
3
4
5
Employer Consultant Contractor
Frequent disturbances in work
e) Conflict at local level (Familial/ Neighbors)
Fig: Conflict at local level
GOVERNMENT/ LOCAL BODIES
a) Slow approval mechanism of government institution
Fig: Slow approval mechanism of government institution
0
1
2
3
4
5
Employer Consultant Contractor
Conflict at local level
0
1
2
3
4
5
Employer Consultant Contractor
Slow approval mechanism of Government institutions
b) Slow exempt of import duties and taxes
Fig: Slow exempt of import duties and taxes
c) Political interferences at local level
Fig: Political interferences at local level
0
1
2
3
4
5
Employer Consultant Contractor
Slow exempt of import duties and taxes
0
1
2
3
4
5
Employer Consultant Contractor
Political interferences at local level
FORCE MAJEURE
a) Bandh/ Strike
Fig: Bandh/ Strike
b) Landslide
Fig: Landslide
0
1
2
3
4
5
Employer Consultant Contractor
Bandh/Strike
0
1
2
3
4
5
Employer Consultant Contractor
Landslide
c) Unexpected Geological Condition
Fig: Unexpected geological conditions
d) Inflation/Prices Fluctuation
Fig: Inflation/Prices Fluctuation
0
1
2
3
4
5
Employer Consultant Contractor
Unexpected geological conditions
0
1
2
3
4
5
Employer Consultant Contractor
Inflation/Price fluctuation
e) Weather Condition
Fig: Weather condition
0
1
2
3
4
5
Employer Consultant Contractor
Weather condition
APPENDIX- V
Limitation of Time Appraisal and Monitoring Package
Limitations
It is unlikely that the package will resolve all problems related to time over-runs. Nevertheless,
by improving the ability of desk officers to probe projects where there is concern about the time
structure or changes in time estimates, it is hoped that project employer will themselves be
steered towards progressively better practice. This will ultimately be in the interest of the entire
MWSP project as more robust time estimate of individual projects will indicate that it is less
likely that additional time is required as well as focus of the employer will have to be diverted
from other projects or programs, to cover and control over-runs.
Use of the package will not eliminate the need to refer difficult cases to specialists when
necessary. Nevertheless, when desk officers have become familiar with the principles and
practices outlined in the package it may be that less frequent use of such specialist services will
be necessary.
Although every attempt has been made to prepare this package in a way that can be used across
all road construction projects in Kavrepalanchowk and Sindhupalchowk districts, it is freely
acknowledged that it may not be wholly appropriate to every aspect of the project development
process in some areas. Nevertheless, the general principles of time and risk identification will
have some relevance in all institutional settings. With careful judgment therefore, desk officers
should be able to make use of the package in most situations that they will encounter.
It is envisaged that the experience developed by desk officers and others in using this package
will be used in the preparation of future revisions of the document.
APPENDIX- VI
PROPOSAL FOR FINAL PROJECT
Proposal for Final Project
“Identification of causes of delay in UAR/02 project to devise a management package for
solution”
1. Background
As an infrastructure development project, MWSP requires rigorous transportation of resources-
material, equipment and manpower back and forth the construction site. However, some sites
completely lack road facility while the others possess inconvenient facilities. Hence, apart from
its main purpose- water diversion scheme, MWSP has been involved in construction of new
access roads as well as upgrading of the existing problematic access roads.
MWSP has encountered problem of time overrun in its road construction project especially in
UAR/02. It is a 22.2 km single lane road from Lamidanda to Melamchi Pul Bazar which was to
be upgraded to sealed gravel standard within a period of 580 days starting from 15 May, 2008.
However, the project was obstructed due to various hurdles and was extended by 220 days to 24
July 2010 which has further been lengthened by 160 days till 31 December, 2010.
Hence, the proposed project focuses on identifying the causes of delay in UAR/02. This would
facilitate MWSP in understanding the factors that lead to delay in road construction, primarily in
the Kavrepalanchowk and Sindhupalchowk districts, and further help in avoiding such
circumstances in future.
2. Problem statement
The management has been working hard to solve the problems. Despite these efforts, the
progress in UAR/02 is sluggish. Hence, there is a need to understand the reasons causing delay
which would help MWSP in undertaking other road projects in future.
MWSP would require upgrading of the existing main access road (Melamchi Pul Bazar – Tundi)
as well as that of the three adit access roads which are in poor condition. These roads are
currently track openings, to facilitate transportation to the project sites for tunnel construction.
The proposed project which aims to identify the causes of delay in UAR/02 would facilitate to
address the problem that is likely to occur in upgrading of the above mentioned roads.
3. Objectives
• To identify the source causing delay in UAR/02
• To determine the major factors contributing to delay of road construction project in
Kavrepalanchowk/ Sindhupalchow district
• To understand the effects of delay in UAR/02
• To provide management solution for MWSP to address the problems associated with delay in
road construction projects
• To devise a control package for MWSP to control time overrun problem in road construction
projects
4. Theoretical framework
Delays can be caused by different parties involved in a project. Further, a number of diverse
factors, arising from each of these sources, contribute in causing delay in different extent. A total
of fifty one factors belonging to seven groups of causes have been identified to collect
information from the targeted respondents. These groups of causes include- (i) Donors related
delay (with three factors), (ii) Employer related delay (with ten factors), (iii) Consultant related
delay (with nine factors), (iv) Contractor related delay (with sixteen factors), (v) Community
related delay (with five factors), (vi) Government/Local bodies related delay (with three factors),
and (vii) Force Majure related delay (with five factors).
5. Scope of the project
The study focuses on understanding the source and its underlying factors that have caused delay
in UAR/02 project. The study also aims to provide recommendation for improving the practices
of MWSP regarding its other construction projects especially road construction. This would
facilitate MWSP to avoid such impediments in future as it may be involved in construction of
additional roads to facilitate its main project. Further it would also be a basis to make decisions
on the two current issues namely (i) the financial compensation claimed by contractor for delay
and (ii) request to the donor, ADB to release additional fund required for UAR/02. The study
also intends to devise a package for control with a questionnaire for identification of the causes
of delay which would facilitate the monitoring mechanism of road construction projects of
MWSP.
5. Planned methodology
The study will be based on both qualitative and quantitative survey using two instruments for
data collection- questionnaire and in-depth interview. The questionnaire will be developed, based
upon the requirement of the project, after studying and making observation of a few road
construction projects. Further, in-depth interview will be conducted to substantiate the survey by
extracting relevant information on the topic.
The information and data will be collected from the concerned parties- employer, consultant and
contractor of UAR/02. At the same time, information was collected from the concerned officials
of the project as well as community leaders and members.
6. Limitations of the project
• The study is based on the scenario of Kavrepalanchowk and Sindhupalchowk districts.
• Inference from research is based on a limited sample size.
• The access to resources was limited due to confidentiality.
• The study was conducted for the first time for MWSP so it reflects the current scenario
and not the trend.
Contribution Certificate
Name of students Roll No. Contribution in %
Smita Sharma
09331 50%
Soniya Gautam 09332 50%
Total 100%
APPENDIX- VIII
PROJECT SITE MAP AND PHOTOGRAPH
APPENDIX- VII
MINUTES OF MEETING
Minute of Group Meeting
i) First Meeting
Date 23 October 2010
Venue Soniya’s Residence, Buddhanagar
Time 10 am
Team/Group members a) Smita Sharma
b) Soniya Gautam
Agenda/s 1. Brainstorming on the possible topics for the Final Project.
2. Selection of a few topics for the proposal.
Major discussion:
i) Discussion on the possible topics that was relevant to the present context of MWSP.
Decisions:
i) The proposed topics include Feasibility of e-bidding, development of Monitoring Plan for Water treatment plant, identification of problems in UAR/02 project.
Signature: Signature:
Name: Smita Sharma Name: Soniya Gautam
Minute of Group Meeting
ii) Second Meeting
Date 30 October 2010
Venue KUSOM Premises
Time 12 am
Team/Group members a) Smita Sharma
b) Soniya Gautam
Agenda/s 1. Preparation of the first draft of proposal.
Major discussion:
i) Discussion on how to proceed with respect to the concept of Research Technology.
ii) Discussion on the contents that has to be included in the proposal.
Decisions:
i) Selection of the relevant contents as per the requirement of the Internship Manual. ii) Identified a need to undergo a survey of a number of other concerned agencies related
to the title of the proposal.
Signature: Signature:
Name: Smita Sharma Name: Soniya Gautam
Minute of Group Meeting
ii) Third Meeting
Date 8 November 2010
Venue Smita’s residence, Pulchowk
Time 11 am
Team/Group members a) Smita Sharma
b) Soniya Gautam
Agenda/s 1. Devising conceptual framework 2. Forming Research Methodology 3. Preparation of questions for survey 4. Preparation of time line for survey and
selection of organizations for collecting information on the topic of study.
Major discussion:
i) Discussion on the concepts that are to be used in devising the questionnaire for survey.
ii) Discussion on how to proceed with the survey for data collection. iii) Discussion on questions to be included for the study. iv) Discussion on the organizations that can be approached for collecting information on
road construction project.
Decisions:
i) Identification of the major sources leading to delay in road construction project. ii) Use of questionnaire, in-depth interview and site visit to collect information iii) Questions related to the all the concerned parties and different phases of project to be
used for survey. iv) Decision to visit at least five offices of Department of Road (DOR) and Butwal
Power Company (BPC) for interrogation on the topic.
Signature: Signature: Name: Smita Sharma Name: Soniya Gautam Minute of Group Meeting
iv) Fourth Meeting
Date 4 December 2010
Venue Soniya’s Residence, Buddhanagar
Time 10.30 am
Team/Group members 1. Smita Sharma
2. Soniya Gautam
Agenda/s 1. Preparation of Outline of Report
2. Deciding major data to be included in the project
Major discussion:
i) Discussion on the outline of final report. ii) Discussion on data analysis section of the report.
Decisions:
i) The outline of final report prepared was finalized.
ii) Data analysis for a certain portion to be done to get approval from the supervisor.
Signature: Signature:
Name: Smita Sharma Name: Soniya Gautam
Contribution Certificate
Name of students Roll No. Contribution in %
Smita Sharma
09331 50%
Soniya Gautam 09332 50%
Total 100%
We certify that we have signed this certificate without any pressure and in the presence of all team members.