Semi-Annual Social Monitoring Report Project number: 34304-043 Period: January – June 2016 NEP: Kathmandu Valley Water Supply Improvement Project Prepared by Project Implementation Directorate, Kathmandu Upatyaka Khanepani Limited (KUKL), Government of Nepal for the Asian Development Bank. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
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Semi-Annual Social Monitoring Report · B. Project description Melamchi Water Supply Project (MWSP) has been implementing since December 2000, aiming to improve the overall of water
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Semi-Annual Social Monitoring Report Project number: 34304-043 Period: January – June 2016
NEP: Kathmandu Valley Water Supply
Improvement Project
Prepared by Project Implementation Directorate, Kathmandu Upatyaka Khanepani Limited (KUKL), Government of Nepal for the Asian Development Bank. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
July, 2016 This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
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TABLE OF CONTENTS
A. EXECUTIVE SUMMARY ........................................................................................ 2
B. PROJECT DESCRIPTION ...................................................................................... 2
C. SCOPE OF SOCIAL T SAFEGUARD IMPACTS ......................................................... 3
D. COMPENSATION AND REHABILITATION ................................................................ 5
E. PUBLIC PARTICIPATION AND CONSULTATION ....................................................... 6
F. GRIEVANCE REDRESS MECHANISM ..................................................................... 8
G. INSTITUTIONAL ARRANGEMENT .......................................................................... 8
H. MONITORING RESULTS/FINDING .......................................................................... 9
I. COMPLIANCE STATUS ........................................................................................ 9
J. FOLLOW UP ACTION AND RECOMMENDATIONS .................................................. 10
Annex Annex I Photographs Annex I I Minute of Consultation Meetings Annex III Total cumulative grievance registered in project office from beginning of project Annex IV Sample of Grievance registration form
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A. Executive Summary The proposed Kathmandu Valley Water Supply Improvement Project1 will support the ongoing efforts of the Government of Nepal towards improving the water supply services in Kathmandu Valley. The project will invest in bulk water transmission and distribution network improvement systems, and will complement past and ongoing Asian Development Bank (ADB) projects.2The resultant synergy is expected to lead to increased efficiencies, greater improvement in service delivery, and higher impact on health outcomes and quality of life for inhabitants of Kathmandu Valley. This bi annual report presents the Resettlement Plan (RP) implementing status from January to June 2015. It is being implemented by the Project Implementation Directorate (PID), Kathmandu Upatyaka Khanepani Limited (KUKL), who will address any resettlement impacts, permanent or temporary, during project implementation. The overall project is classified as category B in accordance with ADB Safeguard Policy Statement (SPS). ADB's SPS covers both temporary and permanent impacts There is no land acquisition under the proposed project activities. Required land for the project structures was previously acquired under the ADB Loan 1820. Altogether 594 businesses in narrow streets are identified those experience partially affected during the pipe lying time. Till now impact are avoided by good traffic management and time. Efforts are continue to avoid the adverse impact. A total of twenty three major consultative meeting were held in community to disseminate project information and project entitlements. The meeting covered issues of community participation as well as and other project related activities. The regular meeting with community is continuous. The PID KUKL has been addressing grievance resulted from project activities. Till the reporting period 7cases of grievances has been filed in project. The grievances related to rehabilitation damaged of utility during pipe laying period, rehabilitation of retaining walls and house connection. Most of them ate are handled immediately based on project entitlement framework and IEE report. No case of grievance is pending to settle. The implementing body has set up institutional requirement for the implementation of RP and the RP implementation is continuous. B. Project description Melamchi Water Supply Project (MWSP) has been implementing since December 2000, aiming to improve the overall of water supply and wastewater systems of the Kathmandu Valley. MWSP covers parts of the Indrawati and Bagmati watersheds and project areas include districts of Kathmandu, Lalitpur and Bhaktapur. The key water diversion facilities, headwork and diversion tunnel and access roads are located within Sindhupalchowk district, whereas, the water treatment plant at Sundarijal, water distribution network, Balancing reservoirs and the other Ancillary structures are located within Kathmandu Valley. The implementation of the project was affected during the conflict period due to various local and national issues. In the meantime some of the donors withdrew their support for the project in 2005 and 2006.
1 The project was prepared through PPTA 4893-NEP: Preparing the Kathmandu Valley Water Distribution, Sewerage,
and Urban Development Project, approved on 13 December 2006. Due to restructuring of ongoing loans, the work of PPTA started in 2009, and final report was submitted in May 2010.
2 Loan 1820-NEP (SF): Melamchi Water Supply Project was approved on 21 December 2000, and became effective on
28 November 2001. Loans 2058/2059-NEP (SF): Kathmandu Valley Water Services Sector Development Program were approved on 18 December 2003, and became effective on 7 December 2004.
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Later in 2008, MWSP was split into two distinct subprojects: (i) Subproject 1: Melamchi River Water Diversion Project covering all project activities in the Melamchi Valley, including the Water Diversion Tunnel (WDT) and Water Treatment Plant (WTP); and (ii) Subproject 2: Kathmandu Valley Water Supply and Sanitation Project to undertake distribution network improvement inside Kathmandu Valley. The implementation responsibilities were entrusted to Project Implementation Directorate (PID), which was formed under the Kathmandu Upatakaya Khanepani Limited (KUKL) Board of Directors, through a MOU signed on 19 April 2009 between Government of Nepal (GoN) Ministry of Finance (MoF), Ministry of Physical Planning and Works (MPPW)], Kathmandu Valley Water Supply and Management Board (KVWSMB), KUKL and Asian Development Bank (ADB). Resettlement Plans have been prepared with the entitlements, assistance and benefits, provision of business, institutional arrangements, tasks and responsibilities of the each level of the agencies involved in resettlement planning for the project. Under the present loan from ADB (Loan No.2776). Scopes of the subproject-2 are as follows: - Immediate improvements of water supply services in Kathmandu valley through augmentation of
surface and groundwater sources; - Water quality improvement related works; - Rehabilitation and improvement of water supply and sewer networks at the primary, secondary and
tertiary levels as well as house connections in parts of KUKL service area; - Design and construction of the Bulk Distribution System (BDS); - Improvement of the Service Management system of KUKL - Provide project management support to PID
The ADB Public Communication Policy (PPC 2011) refers the Safeguards Policy Statement (SPS 2009) with respect to information disclosure related to project safeguard documentation states that ADB shall post on its website the safeguard document submitted by the borrower and or/ client. These safeguard documents include Resettlement and Indigenous People Plan (RP & IPP), and the social and safeguard monitoring reports. To comply with the PCP of ADB, the KUKL,PID shall submit one semiannual monitoring reports periodically over the total implementation period of the project, covering Environment, Resettlement and safeguard issues. This also has been spelled out in the project document and loan covenant of KUKL that the borrower/client shall submit the aforesaid reports to ADB.
Prior to civil works implementation, all the subprojects selected for construction development to be screened and classified using ADB's classification system. The Kathmandu Valley Water Supply Improvement Project is classified B for involuntary resettlement and category C for indigenous people.
C. Scope of social safeguard impacts The covenants of loan agreement with ADB requires that Resettlement Framework (RF) documents be complied during the implementation of project in accordance with ADB's SPS 2009 and RF prepared for the project and agreed between the Borrower and ADB. Any projects that involve land acquisition and resettlement impacts to be prepared RPs and other safeguard reports as required under the scope of approved RP. .There are no cases of displacement of people, other than temporary relocation of hawkers and mobile vendors during construction. However, till the construction time there are temporary inconveniences such as increased vehicle movements that affect the pedestrians of the immediate vicinity of the work. Based on final detail design updated resettlement plan has been submitted to ADB. RP's have identified a total of 594
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business vendor's experience (DNI Package I -302,DNI Package II-174 and DNI Package III – 118) partial disturbance due to the project activities. The estimated compensation amount for budget purpose is $ 10,484.62. The Table no. 1 below shows that summary of project activity and identified project impacts.
Table no 1 Summary of Project description and identified impacts
Package Project Activities Number of affected business
RP status
DNI Package Package I Pipe laying work
Territory Main HDEP pipe 142,878 m Secondary Main pipe 38,033 and Primary DI pipe 6,344. The total pipe length is 187,255 meter
302 Submitted updated RP to ADB
Package II Pipe laying work Territory Main HDEP pipe 189,443 m Secondary Main pipe 50,128 and Primary DI pipe 10,514. The total pipe length is 213, 159 meter
174 Submitted updated RP to ADB
Package II Pipe laying work Territory Main HDEP pipe 5,265 m Secondary Main pipe 44,733 and Primary DI pipe 13,161. The total pipe length is 213, 159 meter
118 Submitted updated RP to ADB
Total 594
BDS Package
BDS I Construction of three reservoirs Arubari tank 8500 CU.M. Capacity, Mahankal Chaur -2 tank 8000 CU.M. Capacity and New Bansbari tank 9500 CU.M Capacity. The size of pipe varies from 400 mm to 1400 mm. The total length of pipe for this package is 10.043 Km
NO IR Impact Due Diligence
Report
DDR is prepared and submitted to ADB
BDS II Construction of two reservoirs Panipokhari Tank 7500 CU.M and Khumaltar 9500 CU.M capacity. The size of pipe varies from 400 to 1100 mm. The total length of pipe for this package is 23.527 Km length
NO IR Impact Due Diligence
Report
DDR is prepared and submitted to ADB
BDS III Construction of one water reservoir in Balaju with 7000 CU.M. Capacity. The length of pipe lying for this package is 15.57 Km and the, size of pipe varies from 500 to 1000 mm
NO IR Impact Due Diligence
Report
DDR is prepared and submitted to ADB
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Table no 2 Summary of Project description and identified impacts Package RP Status Identified
Impacts Impact during construction
Physical Progress
Remarks
DNI I Updated and submitted to ADB
302 No impact Physical: 46.35
Impact are avoided by good traffic management, consultation, communication with community and construction time
DNI II Updated and submitted to ADB
174 No impact Physical:49.39 %
Impact are avoided by good traffic management, consultation, communication with community and construction time
DNI III Updated and submitted to ADB
118 No Impact Physical: 53.36%
Impact are avoided by good traffic management, consultation, communication with community and construction time
BDS I DDR submitted
No No Impact Physical: 42.95%
Impact are avoided by good traffic management, consultation, communication with community and construction time
BDS II DDR submitted
No No Impact Physical: 36.47%
Impact are avoided by good traffic management, consultation, communication with community and construction time
BDS III DDR submitted
No No Impact Physical: 36.48%
Impact are avoided by good traffic management, consultation, communication with community and construction time
Source: Resettlement Plan, project progress report The above table no 2 describes project progress and impact address status. The RP identified certain vendors and vendors that will experience disturbance during civil work. Till the reporting period, the impacts are avoided by good traffic and construction time management.
D. Compensation and Rehabilitation Land acquisition activity is not associated under the Loan 2776 for Kathmandu Valley Water Supply Improvement Project. The Land Acquisition Act (LAA) 2034 (1977A.D) sets out compensation standards and benefits such as compensation for lost assets at market value, provision for alternative land and compensation for standing crops and trees. To cover resettlement-related needs of the Project Affected Persons (PAP's), under Loan 2776, it has prepared a Resettlement Policy Framework (RPF). The policy also ensures benefits to non-titled persons such as encroachers and squatters with appropriate displacement allowances for relocation and income restoration assistance. The Compensation Determination Committee (CDC) headed by Chief District Officer is responsible for evaluation of property and its compensation. The RP emphasizes that compensation should enable project-affected people to maintain the existing to better standard of living.
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RP compensation and mitigation measures include the following:
• Compensation for vendors, business and shops that experience complete closure during pipe lying period. The RP updating of all DNI service area is completed. The RP identified impacts and estimated compensation cost The AP will submit all legal testimonies (tax paid record, business registration) and receive compensation.
E. Public participation and consultation The new issue of newsletter has been published. The newsletter has been produced in local Nepali language and disseminate in project related event and meeting. The content of newsletter is project progress and the mechanism of grievance handling. Similarly, the project has prepared five short films that describes the project progress status and situation of water demand in Kathmandu valley. The documentary has become popular and effective means of information dissemination. It also includes the mechanism of grievance handling and current project situation. The films are presented before the opening of each formal and informal community level meetings. While implementing the RP, an extensive consultation program with project affected people, vendors and land owner was carried out, in line with the requirements pertaining to receive compensation and compensation determination procedure. The public, business owners, affected people and shopkeepers were
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Informed about the possibility of disruption to the business. The consultation also focused for on entitlement matrix of the project and compensation receiving procedure. The tools used for consultations were stakeholder workshops and meetings, interviews, structured questionnaires, and focus group discussions (FGD). These consultations provided inputs for identification of the felt needs of the communities, and the relevant stakeholders. During the consultation the participants put queries about the project implementation methodology, entitlement matrix, documents required to receive .compensation, local people support to facilitate project activities and employment opportunities. The project team briefed the information based on the scope of project. The detail of public consultation is presented in below Table no. 3 Table No.3 Public Consultation Matrix
Month No. of Participants
Location Participants attended Topic/issues discussed Information
January Male: 132 Female: 57
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Information dissemination, entitlements, quality of works and traffic update
Construction time will be less traffic period, priority to local people in job, compensation will be provided
February Male: 74 Female: 35
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Project progress, construction schedule, Quality of Works, Entitlements matrix, construction time
Shared project progress and Quality of works will be maintained and disseminated project entitlements, less traffic time
March Male: 57 Female: 21
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Project progress, Traffic diversion, business disruption, quality of works
Appropriate diversion and compensation package, quality maintained
April Male: 141 Female: 51
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Construction schedule, traffic diversion, utility rehabilitation and management
Construction time will be in less traffic period and complete rehabilitation work immediately
May Male: 129 Female: 49
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Traffic diversion, construction schedule, utility rehabilitation, and management
Construction time will be in less traffic period and complete rehabilitation work immediately
June Male: 102 Female: 33
BDS and DNI area
Municipal officials, Project team, Local vendors, TLO members, local people
Entitlements matrix, compensation providing authority construction time
Discussed entitlement matrix, KUKL authority for compensation construction time will be in less traffic period and complete rehabilitation work immediately
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F. Grievance Redress Mechanism
A grievance redress mechanism (GRM) has been established to receive, evaluate, and facilitate the resolution of affected people’s concerns, complaints, and grievances about the social and environmental performance at the level of the project. The Safeguard officer from PID has been assigned as coordinator for grievance handling. The GRM aims to provide a trusted way to voice and resolve concerns linked to the project, and to be an effective way to address affected people’s concerns. During the reporting period only two grievances were filed in project office. The grievances were related to house connection and pipe laying which was settled instantly. The total number of grievance registered in project entire project period has been recorded and annexed in annex 4
Table no 4 List of Grievances received and handled in reporting period
Date Packages Complainer Number Grievance Status Method of settlement Remarks Jan to July, 2016
BDS I NA 0 NA NA NA
Jan to July, 2016
BDS II NA No NA NA NA
Jan to July, 2016
BDS III NA No NA NA NA
2 February,2016 DNI Package-I
NA No NA NA NA NA
02 February,2016
DNI Package-II
Rajan Shrestha
1
House-connection
Solved Consultation with TLO and Instruction was given to contractor
It was done in presence of ADB official
05 February, 2016
DNI Package-II
Locals of Sarasowati Nagar
1 Disturbances in utility installation
Solved Consultation with TLO consultants and instruction to constrictor to rehab immediately
8 February, 2016
DNI Package-III
Bikash Dhowk Rana
1 House connection
Solved
Coordination with stakeholders and discussion with local people
G. Institutional Arrangement PID KUKL entrusted with the responsibilities for planning, design, and implementation of the project. The PID KUKL is also responsible to ensure compliance with safeguard requirements of the Government and ADB and for day-to-day monitoring of project progress, including the implementation of resettlement provisions in the project and produce progress report on all aspects concerning to planning, implementation and monitoring of the land acquisition and resettlement issues. Design, Supervision and management Consultant (DSC) have been engaged to carry out the detail design, supervision and management of the projects. The DSC Social Safeguard Specialist is responsible to carry out the social impact assessment issues and to closely work with PID for safeguard implementation. The PID has also engaged Community Awareness an
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Participation Consultation (CAPC) to carry out the community mobilization activities. The CAPC is also responsible for the implementation safeguard related activities and RP implementation in field level. H. Monitoring Results/Finding Up to the reporting period, the implementation of RP is continuing. The impacts are able avoided by good traffic and time management in construction time. The safeguard team has been working closely with construction supervision team to avoid the adverse impact. The grievances related to social safeguard is treated immediately within the project entitlement framework and the numbers of grievances related to social safeguard are few. Local consultative groups are formed in each DNI and BDS service area to facilitate the project during civil work. The assessment, monitoring, evaluation and reporting of the resettlement activities will be undertaken by the project. The monitoring and assessment / evaluation of the contractors’ resettlement activities has been carried out by using formats specific to each project and visiting the sites during working hours. The format presents the status of work, problems, mitigation measures adopted by the contractors etc. Such information has been presented in Consultant’s monthly report Social Safeguards. Resettlement Plans have been prepared with the entitlements, assistance and benefits, provision of business, institutional arrangements, tasks and responsibilities of the each level of the agencies involved in resettlement planning for the project. I. Compliance Status One full time Senior Environmental Officer in PID KUKL has been recruited since the beginning of project. DSC-3 has also mobilized Social Safeguard Specialist from October 2013. The experts for the implementation of RP and monitoring of safeguard activates have been recruited. Covenants written into loan agreement that is related to resettlement safeguard are listed in Table no. 5, with the status of compliances up to the reporting period.
Table no.5 Status of Resettlement & Social Safeguard Issued of the Project Covenant Safeguard Applicability Status of
Compliance Resettlement: The Borrower, PID,KUKL shall ensure that:
The project involves involuntary resettlement so RP will be prepared based in Resettlement Framework (RF) agreed upon the Borrower and ADB, the borrowers land acquisition act 2034 and ADB's Safeguard Policy Statement ( 2009)
Directly applicable; compliance with both ADB and GoN requirements
Compiled with
The RP that has been prepared and agreed by the Borrower ADB shall be updated and provide to ADB for review and clearance following detailed design and prior to civil works contract awarded
The RP has been prepared based on RF and being updated periodically and forwarded to ADB for review
Compiled with;
All affected persons are given adequate opportunity to participate in the resettlement planning and implementation
Public participation basis for resettlement planning
Complied with
The RP will be disclosed to the affected persons, who are compensated and assisted prior to displacement from their house, land and assets, before commencement of any works
Required by RF Complied with
Additional assistance is provided for vulnerable groups Required by RF Compiled with Works contracts under the project include requirements to Required by RF Complied with
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comply with RPs; Implementation of the RP is monitored internally by the PID and reported to ADB semiannually
Include as fundamental aspect of safeguard reporting
Complied with
Affected persons have an opportunity to express grievances at appropriate levels, and each levels are instructed to resolve disputed and implement measures promptly in accordance with the grievance redress process outlined in the RP
Purpose of grievance redress mechanism
Complied with
J. Follow up Action and Recommendations The monitoring of social safeguard activities and implementation of will be continued during the project implementation. The project will involve in following action for the implementation of RP. - Facilitate for compensation, if the vendors experience complete closer during excavation and pipe lying
period from PID KUKL office. - Facilitate Grievance Handling: It will be facilitated to mobilize project team to address the claims,
obstruction and grievances. The team will verify the case related to compensation claims and resettlement close collaboration with project affected families.
- CDC meetings will be organized a if required. - The regular follow up and monitoring of safeguard compliance will be continued. The project team will be
involved in monitoring and provide instruction, if, falls to compile the safeguard compliance to contractor - Consultation and dissemination: It will be conducted regular consultative meeting with project affected
people and other stakeholder to overcome the possible social problems and right information dissemination. The consultative meeting will be conducted in each project constructed are and inclusive.
Annex I
Photographs
Meeting with ADB safeguard Team Consultation meeting at DNI III
Customer crossing through metal planks
Proper traffic management & use of safety materials Information board pasted for travelers
Meeting of GRM team to address grievance of BDS - Consultation meeting with community people
Traffic management during construction works
Annex II
Minute of Consultation Meetings
Annex-: Minute will all sites contractor representative on safety/safeguards issues
Annex-: Minute of the BDS-1 Community Meetings.
Annex-: Minute of the BDS-2 Community Meetings.
Annex-: Minute of the BDS-3 Community Meetings.
Annex-: Minute of the DNI-II Community Meetings.
Annex-: Minute of the DNI-III Community Meetings.
Annex-: Minute of the DNI-II Community Meetings.
Annex III Total cumulative grievance registered in project office from beginning of project
S.
Date Complainer Component Complaint Method applied to settle Status
1 July 2014 Community- TLO
DNI – 9 KUKL/DNI/Package III-2776
Pipe laying in private plotting
Discussion with local people, KUKL Central & Branch Office
Solved
2 July 2014 Community- TLO
DNI - 4 KUKL/DNI/Package II-2776
Pipe laying in private plotting areas
Discussion with local people, KUKL Central & Branch Office
Solved
3 July 2014 Community- TLO
DNI - 2 KUKL/DNI/Package I-2776
Pipe laying in private plotting
Discussion with local people, KUKL Central & Branch Office
Solved
4 July 2014 Community- Sangle khola/ Manamaiju VDC
Tube-well (Small Package Works)
Inter connection and water distribution at Manamaiju areas
Negotiation with local people /leader and VDC secretary to provide approval of road cutting for pipe laying for inter connection
Solved
5 July 2014 Community- Malpokhari Lalitpur Sub-Metropolitancity ward no -04
(Malpokhari STP (Small package Works)
Fencing work of STP Malapokhari and GLD Road
Negotiation meeting conducted with GLD road user and non user and KVWSMB
Solved
6 August 2014
Local People- Ishwor Kripa Marg Koteshwar, Ward no 35,
DNI 9 KUKL/DNI/Package III-2776
75mm distribution Pipe laying at Ishwor Kripa Marg
Discussion with local people about detail design and documents on pipe laying
Solved
7 August 2014
Community People
Shreenkhala Galli Koteshwar, Ward no 35- KUKL/DNI/Package III-2776
75 mm pipe is not sufficient in Shreenkhala Galli because of highly populated density, requested to replace 90 mm pipe
Discussion with local people about detail design of pipe laying, sharing project information and discussion with DSC-3 for review design
Solved
8 August 2014
Collage Committee
Trinity College committee Dillibajar ward no 32 ,DNI-2 KUKL/DNI/Package I-2776
Road disturbance during pipe laying
Coordination meeting conducted with Collage committee, teacher and house owner
Solved
9 August 2014
Community People
Khadga Bhadrakali VDC (Tube-well)
Inter connection and new pipe line develop for water distribution on Khadga Bhadrakali areas
Conducted negotiation meeting with local people, VDC secretary to provide approval of road cutting for pipe lying to inter connection.
Solved
10 September 2014
Local People Bagbajar DNI – 1 KUKL/DNI/Package I-2776
Sewerage pipe line damage
Damaged sewerage pipe line has been verified sewerage system
Solved
11 September 2014
Community People
Pragati Marg, Anamnagar ward no 11 DNI-4 KUKL/DNI/Package II-2776
black top Coordination with local people and road contractor
Settled
12 October 2014
Mr. Ishwari Dahal
PragatiMarg, Dhobikhola corridor DNI-3
Pipe laying in private land
Coordination meeting was conducted with Ishwari Dahal and local people for land
Settled
KUKL/DNI/Package II-2776
verification
13 November 2014
Local community
CBO and TLO members
Koteshwor - and Narephant, Ward no-35 Kathmandu Metropolitan city DNI-9 KUKL/DNI/Package III-2776
Blacktop Coordination meeting has been conducted in-between contractor/PID/DSC-3 and
Local people stopped pipe laying work in NOD-2150-
2151
Coordination has been conducted with DSC-3, Local
people and concern contractor
Solved
15 November 2014
Mr. Bhoj Raj Bohora)
Balaju Bypass Kathmandu
Metropolitan city KUKL/BDS/SRT/01/
03-2776
Threatened to stop SRT construction work if the compensation is not paid for the damaged crops due to the falling of project compound wall
Coordination has been done with concerned contractor and
PID
Compensation
has been paid
16 December 2014
Mr. NiranjanShres
tha
Lainchaur DNI-7 KUKL/DNI/Package
II-2776
2 water tapes have been broken during night shift construction work.
Damaged pipe has been installed
Settled
17 December 2014
Mr. Shyam Krishna
Shrestha
JanapathMarga DNI-4
KUKL/DNI/Package II-2776
Excess mud dumped in front of the house after pipe laying work causing difficulties to move vehicle
Coordination done with concern contractor Hangzhou
Sharma JV.) and DSC-3 (
removed
18 December 2014
Mr. Narendra Man Shakya
LekhnathMarga DNI-7
KUKL/DNI/Package II-2776
House connection work has not completed due to the obstruction of civil work beside Mr. Shakya house.
Coordination is going on with Contractor (Hangzhou Sharma
JV.)
Settled
19 December 2014
Ms. AmbikaTendu
kar,
Sammittee Marga DNI-4
KUKL/DNI/Package II-2776
House connection work has not completed because of difficulties
Coordination is going on with Contractor (Hangzhou Sharma
JV.)
Solved
20 December 2014
Mr. IshanAnshari
Prayag Marga DNI-2 KUKL/DNI/Package
I-2776
Pipe laying work has stopped for two days because of land ownership debate
Coordination meeting has conducted with local people
and land owner
Solved
21 December 2014
Local People Arubari/Jorpati KUKL/BDS/SRT/01/
01/-2776
Construction work of Service Reservoir Tank has been stopped by local community of Arubari area with the demand to compensate their land which is about to acquire by
Coordination with, KVWSDB, MoUD, and local people and
Honorable C.A. member
Solved
KVWSDB during BDS-01/01 pipe laying work.
22 December 2014
Local water user
Nayabazar, Ward no: 16 KUKL/BDS/SRT/01/03/-2776
About 15 household Water pipeline has been damaged during BDS Pipe laying work at night
Work has been resuming on 10 December, 2014 after the completion of maintenance
works.
Pipe laid
23 January 2015
Basnet-gau Community
Lalitpur Dhobighat STP
Fencing work of STP Malapokhari and GLD Road
Discussion With Local people and GLD Road user group
Issue solved
24 January 2015
Ms. Arpana Rimal
Setopul, DNI-2 KUKL/DNI/Package
I-2776
Difficulties to walk due to uncompleted stone pavement work.
Instructed concerned contractor to pave the way in-coordination with DSC-3
Solved
25 January 2015
C.K. Sharma Bagbazar -DNI-1 KUKL/DNI/Package
I-2776
Difficulties to walk due to open trench on the footpath
Instructed concerned contractor to back fill the open trench in coordination with DSC-3
Solved
26 February 2015
Squatter community people
Ward no.9 Sinamangal ( DNI-2) KUKL/DNI/Package
I-2776
Pipe laying work was stopped by Squatter people with the demand to provide distribution pipe line to their houses
Conducted community meeting and their agenda has been forwarded to PID and KUKL management board
construction work resumed
27 February 2015
Mr. Kush Dhakal
Ward No. 32, Maitidevi( DNI-2) KUKL/DNI/Package
I-2776
Delaying in stone pavement after the completion of pipe laying work
Instructed concerned contractor to pave the way in-coordination with DSC-3
Solved
28 February 2015
Mr. Khadka Das Shrestha
Ward no.9 Sinamangal ( DNI-2) KUKL/DNI/Package
I-2776
Delaying in stone pavement after the completion of pipe laying work
Instructed concerned contractor to pave the way in-coordination with DSC-3
Solved
29 February 2015
Community Arubari KUKL/BDS/SRT/01/01/-2776
Land valuation of KUKL-BDS-01/01
Formal and informal community meeting has been conducted
solved
30 March 2015
Community users and HHs
Chamati on DNI -10 KUKL/DNI/Package
III-2776
Quality of work and slow speed of reinstatement
Coordination has been done with DSC-3 and contractor to maintain the quality work
has been accomplishing different projects to improve regular water supply and sewerage management in
the project area. The project is mainly working in Bulk Distribution System (BDS), Distribution Network
Improvement (DNI), District Metering Area (DMA) and Service Reservoir Tank (SRT) and completing
previously ongoing projects. The resultant synergy is expected to increase efficiencies, greater improvement
in service delivery and higher impact on health outcomes and quality of life for inhabitants of Kathmandu
valley.
Preparation, mobilization and construction are the major elements of infrastructure projects and it is only
possible when the project beneficiaries, users and community people are aware, active, positive and
oti ated to a d su h p oje ts. No adays, Co u ity A a e ess a d Pa ti ipatio as soft a e pa t has been emerging as an important aspect of infrastructural project. So, First time, PID has considered this
aspect as a most important component and mobilizing separate institution in the name of Community
Awareness and Participation Consultant (CAPC).
CAPC has been mobilizing in this project for awareness creation and participation of project beneficiaries
and key stakeholders in the project area under PID/ KVWSIP. Awareness creation and participation through
disseminating project intent, impacts, opportunities, benefits and probable risk in construction period are
being effective for implementation of project activities. The means of community awareness and
participation are consultation meetings, public education programs and school level activities. The additional
approach of awareness and participation applied by CAPC are effective mass media, Public Awareness
Campaign (PAC), compliance monitoring of Social Safeguard, Gender and Social Inclusion Action Plan (GESI -
AP , et . th ough effe ti e o u ity o ilizatio . The ajo ai of the CAPC s effo ts is to ake people positive and supportive in favour of efficient and effective project implementation to attain ultimate project
goal.
Followings are the major objectives of CAPC under this project:
To prepare community profile for each DNI, DMA and BDS area by organizing socio-economic
baseline survey of the project;
To disseminate information by conducting campaigns and training activities for public awareness
building, participation and mobilization focusing on community through ward citizen groups, tole
committees, local club/NGOs, use s g oup, o e g oups, i il so iety o ga izatio s, s hools a d general public residing in the project area;
To conduct health and hygiene education program targeting all important stakeholders at all stages
of project implementation;
To promote water conservation measures, individual house connections, good waste management
practices and rain water harvesting at community and household levels:
To implement and conduct the identified activities mentioned in Gender Equality and Social
Inclusion (GESI) Action Plan;
To take required actions for resolution of social issues / disputes.
Coordinate with DSCs and contractors for construction work within the project areas,
Assist PID in conducting coordination meeting with concerned stakeholders,
Regular field visit in BDS, DNI and STPs areas for project monitoring,
Publish and broadcast the advertisement in national newspaper and television channel highlighting
PID s a ti ities Update and maintain the website of PID
Published third volume of newsletter in English language
Prepare proposal for producing and broadcasting radio programs from Mirmire FM
Conduct regular meeting and interaction with journalists and media person,
Prepare leaflet on GESI, safety measure, waste management safeguard and NRW,
Organize GESI sensitization workshop to Project staff,
Conduct GESI focused activity
Preparation of proposal for the training/ workshop on NRW, approval, arrangement and logistic
support
Conduct a training/ workshop of Non-Revenue Water (NRW) to support staffs;
Planned to carry out one activity related to promotion of water conservation, SWM, rain water
harvesting and others in each month regularly,
Arrange minimum standard on safety measures (water jar, safety tool, first aid, toilet and emergency
vehicle etc) in each construction site,
Maintain record of community grievance regularly and forward to PID/ Safeguard Unit,
Conduct coordination meeting with PID, CAPC and DSCs
Other project related activities as suggested by the PID
2. Major Output of January- June, 2016
As compliance of the ToR and work schedule, CAPC has carried out extensive activities in the period of
January-June, 2016. The major activities carried out in this semi-annual period are social mobilization for
community awareness and participation through formal and informal meetings, public education, school
program and field visits including dissemination of project related information through documentaries,
notices, newsletter, interaction, consultation and discussions.
The major updated achievements framed under six thematic areas of CAPC are Baseline Information
Collection/Survey; Community Awareness, Pa ti ipatio , Mo ilizatio a d People s Edu atio ; Ge de Equality and Social Inclusion; Health and Hygiene Education; Promotion of Water Conservation Measures,
Individual House Connections, Good Waste Management Practices and Rainwater Harvesting at Community
and Household Level.
2.1 Detail Description of the Output
Details of the major activities performed in this bi-annual period are presented below under separate
headings.
2.1.1 Baseline Survey
Execution of baseline survey is one of the major components that has already accomplished by CAPC. The
major purpose of the baseline survey is to establish benchmark of KUKL water supply services as well as its
socio-economic and demographic features. It was possible by putting continuous effort on it with
professional input and extensive fieldwork by CAPC experts, community mobilisers and enumerators. Total
4941 sample house-buildings were surveyed which was selected applying systematic sampling method.
CAPC has adopted two different but complementary approaches for community awareness, participation,
o ilizatio a d people s edu atio p og a i the p oje t. These app oa hes ha e een applied since the
project began. Categorically, the first approach is community meetings and consultations that are generally
conducted at local level through TLOs and other formal and informal community institutions/ organizations.
The second approach is public education school program which are especially conducted in private and
public schools of project area through which project disseminates knowledge on project activities, its
approach, working modality and anticipated outcome to school children mainly. The progress update of
CAPC in two approaches are briefed in different sub headings herein under.
A. Community Meetings
CAPC believes that formal and informal community meetings and interactions program has helped the
community people to familiarize project activities, raise awareness and create harmonized situation in
community that would favorable for handling project related local issues. The community meetings,
consultations and visits are important tools to disseminate relevant message and information as well as to
make good relationship with people for the sake of project success. Most of the community meetings,
consultations and stakeholder's meetings have been good platforms to discuss, interact and make consensus
among 4Cs (the Client, Consultant, Contactor and Community) about the project matter.
Community Awareness and Participation Plan (CAPP) prepared for the project provides methodology and
processes for regular consultations with various stakeholders including the poor, vulnerable and women-
headed households during project implementation. The CAPP identifies key primary and secondary
stakeholders to ensure widespread, ongoing, and meaningful participation. The communities has been
involved in consultations for project planning, implementation and for safeguard issues through Tole
committees and ward citizen forums and other stakeholders identified in CAPP. Schools is being used as a
major medium of information dissemination and public education and regular activities will be organized in
the schools through the CAPC as stated in the Project Administration Manual (para 36; KVWSIP PAM ).
As a egula task, CAPC is updati g all e o ds of o u ity eeti gs a d stakeholde s eeti g systematically in separate database. In this regard, the details of community meetings and stakeholders
meetings since the project start up have been updating up to the end of June 2016. By the end of June 2016,
total 477 community meetings and 245 coordination meetings with stakeholders have been recorded in the
database maintained by CAPC.
Regarding of such community meeting and stakeholders' meeting in this reporting period of January- June,
2016; total 56 community meetings and 6 stakeholders' meeting have conducted as per of the following
tables.
Table-1: Details of Community Meetings (January- June, 2016)
between PID and KUKL as these entities are formed under same institution, i.e. KUKL board.
Coordination with journalists and dissemination of a news piece to media: CAPC circulated a news piece along
with related photographs regarding MoU signed between PID and LSMC. Ms. Sharada Rijal,
Communication Expert from CAPC prepared and disseminated news to media which highlighted Key
points of MoU. The news also highlighted the speech of Project Director delivered during the program.
Regular communication with Chief of Safeguard Unit: Regular communication and meetings with Chief of
Safeguard Unit were conducted as to discuss on communication and other project related issues: i.e.
updates of CAPC s o k a d a ti ities, Media visit, Newsletter preparation, MoU between PID and LSMC,
progress and upcoming activities regarding GESI, coordination with journalists for providing news
materials for newspaper, website, notices for community people etc.
Information update in the website: Notices involving PID's information has being updated in the website
regularly. Meetings with Chief of Safeguard Unit, CAPC Team Leader and Communication Expert were
conducted as to update the information which is posted in current website. The team agreed upon
coordination with DSCs for acquiring updated information as required. Alternatively, CAPC is facilitating to
update information/notices of PID on various issues as and when required.
Updated activities and progress to ADB Mission: CAPC team attended different meetings with ADB Mission on
Environment and Safeguard. The first meeting was held at CAPC meeting hall in the presence of Ninetter
R. Pajarillaga, Environment Specialists, Indah Setyawati, Safeguard Specialist, PID and DSCs
representatives. CAPC updated the mission about the progress of social component under Loan 2776. The
team also shared the mission regarding intervention to other Loans such as Loan 1820 and Loan 3000. The
issues of grievances, challenges and constraints also shared with Mission while implementing the projects.
CAPC also facilitated site visit for the mission. After the visit, the ADB Mission provided an orientation to PID
officials, DSCs, contractors and CAPC to address the safeguard and environment issues that Mission noticed
during the visit. The Mission team emphasized to follow ADB Safeguard and Environment Policies during the
execution of projects.
Review Meeting regarding Social Safeguard and Environment Issues: A review meeting was organized at PID to
prepare Corrective Action Plan for resolving environment and safeguard issues as suggested by ADB
Mission. Senior Management Team of PID, representatives from DSCs and CAPC participated in the
meeting. The participants expressed their views regarding safeguard and resettlement issues discussed
during the field visit of ADB Mission on 8th February. Mr. Leela Prasad Dhakal, Senior Procurement
Officer highlighted the major concerned received during the ADB Mission Visit. Mr. Rajiv Joshi, Chief of
Safeguard Unit shared the meeting agenda with other participants and sought for agreed action to reach
to the consensus. He requested the participants to put forward their views/ideas for preparing Corrective
Action plan to resolve environment and safeguard issues. Other participants also put across their issues
and concerns which they experienced during the field visit of ADB Mission. Mr. Anil Bhadra Khanal
suggested participants to review the Resettlement Plan (RP) and Environment Management Plan (EMP) of
each projects for the smooth implementation of the project. He also requested to maintain strong
coordination/communication between PID, DSCs, CAPC and Contractors.
A write up on project activities: A write up titled PID E pedites Pipe La ing and ‘eservoir Construction Works as pu lished i the SCAEF Mi o . SCAEF Mirror is a special publication of Society of Consulting
Architectural and Engineering Firms (SCAEF Nepal) published on the occasion of its 25th
write up highlighted introduction, background, current status of PID along with its issues and challenges.
The write up was prepared by Communication Expert Ms. Sharada Rijal. Various comments and inputs
were received from Project Director, Team Leader of PMST and Chief of Safeguard Unit for the write up
which was later finalized incorporating those comments.
3rd
volume newsletter in English language: The reviewed and updated conte t of PID s e slette i E glish language was printed out. The print form of newsletter is disseminated to various stakeholders such as
ADB NRM, MoUD, DWSS, KVWSMB, MWSP, DSCs etc. Similary, CAPC started to prepare for publication of
4th
Volu e of PID s newsletter.
2.1.6 Public Education, Sanitation, Health and Hygiene Program
The school level public education program has been focused basically on awareness as well as health,
hygiene and sanitation. It is in line with the PAM/KVWSIP that states; public awareness programs for
sanitation, health and hygiene education, and 3R (reduce, reuse and recycle) including water conservation
measures in household and/or community level will be implemented by the CAPC. (para 47; KVWSIP PAM).
In the absence of Public Health Expert (PHE), other CAPC team members have carried out and supported
health related issues in public education and school sanitation program after then.
Regarding on the school level activities, CAPC has planned to conduct such activities in all packages of DNIs
and BDS as well. In the
process of collecting detail
records of all schools within
DNIs, it was primarily easy to
find out the numbers of
community and institutional
schools but in BDS area it was
highly needed to demarcate
the coverage area so that
potential schools can be
identified within the coverage
area. In this context, CAPC
team members discussed on
this matter and decided to
consider the area between 500m. left and 500m. right from the BDS pipe line. Community Mobiliser (CM) of
the concerned BDS sites has verified the numbers of schools from the profile provided by District Education
Office (DEO) Kathmandu and Lalitpur.
By a review of the profiles of District Education Offices (DEO) of two districts; it is found about 1850 schools
exist in both districts (Kathmandu and Lalitpur) and about 850 schools in the project coverage area along
three packages each in DNIs and BDS. In this bi-annual period, CAPC has designed a uniform format of school
programs to be conducted from June at different places of project coverage area in Kathmadu Valley. A
meeting of all CAPC experts and staffs has prepared a standard format for such school program having two
options with breakdown of detail contents to be delivered, programe schedule and list of materials to be
provided in schools. All have made consensus on this matter. Community mobilisers of CAPC now are
planning for next programs following this uniform format as decided in the meeting.
CAPC has a detail action plan of school program to be conducted in 2016. It was 50 schools that have
planned but after deployment of the new team leader in CAPC; the team of experts and field staffs reviewed
after the training program on solid waste management in Arubari. The training program has focused on the
management of the waste products produced at home to convert into manure. PID/CAPC has distributed 40
compost bins in the Aarubari area. Team of CAPC regularly visited BDS and DNI areas to monitor and follow
up to know whether it is effectively implementing of waste management procedure or not, where PID/CAPC
distributed waste collection beans.
2.1.9 Other Activities
As per the ToR, CAPC additionally contributed in some other activities as anticipated by project targeting to
apa ity uildi gs a d othe suppo ts to PID a d o t a to s staffs as a d he e ui ed. Ea lie so e trainings on construction management, safeguard policy, safety measures and community mobilization were
held. Training on Environmental Management Plan (EMP) has conducted by PID on the basis of proposal
prepared and forwarded by CAPC to SU/PID in March.
CAPC has formally and informally have organized various orientation programs on safety measure and good
behavior with community people targeting to construction supervisors and labors of contractors both in BDS
and DNI zones. Some improvements have seen at construction sites after regular field visits and discussions
with DSCs and contactors; i.e. set up a help desk to facilitate community people.
Besides of it, CAPC has performed other many activities as and when required in compliance of instruction,
guidance and notice of PID.
2.2 Safeguard and Safety Policy/ Measures
Asian Development Bank (ADB) follows Safeguard Policy Statement- SPS p i iple a d ADB s safegua d operation policies to assure safeguard compliance in all ADB funded projects. To address the agreed
resettlement framework between Government of Nepal and Asian Development Bank, PID/KUKL has
established dedicated Safeguard Unit within PID. Safeguard Unit is reviewing safeguards plans, addressing
grievances on time and conducting effective monitoring of environment and social safeguard compliances
u de the e ui e e t ADB a d Go e e t of Nepal s poli ies.
Project Implementation Directorate (PID) is responsible for handling the issues, complain and problems
raised by the local peoples, land owners regarding the loss or disturbance on livelihood or health, water,
sanitation during the construction period of the projects. For this, CAPC has assisted to PID in handling those
grievances from time to time. At this stage, PID/CAPC is handling those issues at the construction site
egula ly as pe ADB s safegua d poli y a d Go e e t of Nepal safegua d e ui e e ts. A G ie a e Redress Mechanism (GRM) has been established to receive, evaluate and facilitate to the affected
people/family, concerned community on complaints, grievances about losses, compensation, social and
environmental performance at the level of the project. The GRM aims to provide a trustable environment to
add ess affe ted people s o e s. The updated status of grievances in BDS and DNI during at the end of
first half period, 2016 are presented below:
Table 7: Present Status of Community Grievances in BDS, DNIs and other Small Package works
Community Awareness and Participation Consultant (CAPC). CAPC briefed and presented the status of
p oje t s o u ity a a e ess a d pa ti ipatio i itiati es i the eeti g et ee ADB isiti g tea a d PID. In the presentation, CAPC highlighted on progress and potential constraints in detail on community
awareness and participation activities in the project.
A next visit of ADB mission consisting of two members in 8th
February at CAPC was about safeguard issues of
environmental and social components. The team visited the project sites and observed the actual status of
safeguard issues. Resettlement Expert of CAPC accompanied the team in field visits. He assisted ADB mission
team to visit and monitor the site of Machhapokhari (KUKL/BDS/01/03), Panipokhari (KUKL/BDS/01/02) and
Sarawati Nagar (KUKL/DNI-2/Package-1- primary line) under loan no: 2776.
After the field visit, the ADB visiting
team provided an orientation to PID
officials, DSCs, contractors and CAPC
about the safeguard measures to be
adopted in environmental and social
aspects of the project. Referring the
ADB Safeguard Policy Statement
(2009), two specialists from ADB
emphasized the objectives of
safeguard policy in the project. CAPC
assisted DSC-3 to update the RP of
Sarawatinagar (KUKL/DNI-2/Package-
1-primary line) under loan no: 2776. It also took part in Environment and Social Safeguard meeting
conducted by DSC-3 for effective implementation of ongoing project under loan; 2776.
Corrective Action Plan
In 14th
February; another meeting among PID, DSCs and CAPC at PID discussed on the concerns raised by
ADB visiting team and agreed to prepare a corrective resettlement plan to address the safeguard measures
in project. CAPC assisted to DSC mobilizing
human resources to conduct social survey and
data collection at project sites. In this regard,
CAPC team members have collected data and
required information for the updating of
Resettlement Plan (RP). The staff members of
CAPC provided all related information about the
project activities and obtained people's written
commitment to support for the project activities
to be implementing in those particular sites.
Despite of it, CAPC staff have visited ADB mission residential office with SDE/ PID, CSE of DSC-3, concern
contractor and community people in February to handle the issue of left pipe laying work in Purano-
Baneshwor (under KUKL/DNI-1, Packag-2 ) in the presence of ADB officials.
4. Coordination among Stakeholders
CAPC thinks about an effective coordination mechanism between all consultants/ experts and institutions
working under PID for the project. Various meetings between safeguard unit of PID and different
organizations working under PID in project activities have been conducting regularly for the effective
Based on the review of different project documents, progress reviews and consultation with CAPC field staffs
following potential issues and constraints have been envisaged:
Due to absence of elected body, the team has been experiencing problems while minimizing the
social issues in the community,
The eha io of o t a to s staffs i BDS a d DNI a eas is ot pleasi g a d satisfyi g hi h sometimes creates barrier at the field. Likewise, the field staffs of some contractors found to be
unaware about safety measures during construction works,
Less cooperative behaviors of people in some subproject areas is obstructing the project activities,
Due to its own calendar with vacation and examination of many schools in valley; it is hard to align
the school program effectively with their time slot.
9. Approaches to Address the Potential Issues/Constraints:
Despite some challenges and constraints as stated above, CAPC has taken frequent initiatives to minimize
related problematic issues in the community. Followings are some significant steps;
The team is quite enthusiastic, aware and very careful to handle such above mentioned issues,
Have been sincere, organize and carryout/handle immediate activities as instructed by PID. CAPC
team coordinates and makes proper planning to perform the immediate actions,
Rapport build up and conduct consultation regularly in a participatory manner in order to increase
positive relation with the community people,
Create awareness among people, conduct door to door visit, disseminate IEC materials, news story
through mass media (print, broadcast and online) to the people regarding project activities,
Coordinate with respective stakeholders effectively, such practices are being supportive to proceed
the construction work in BDS, DNI and STP areas,
Follow up regularly for the timely approval of proposals/documents submitted to PID for conduct
different orientation, training and workshop to make the project staff, community people and
stakeholders more positive on project activities,
Effectively manage time for conducting the programs in close coordination with schools,
Organize Ward and Municipality level meetings with respective representatives despite the lack of
elected bodies in local level. So far, CAPC has been conducting these meeting with TLO members of