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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3- KA3MP <Deliverable 11000> <Krems, 4.-5.2.2008, Kick Off Meeting Minutes> Version: Revision: Date: Page: File: 1.0 0 14.2.2008 1/39 Meeting_Minutes_Kr ems.doc This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme EU Cert http://www.eu-certificates.org (will be extended in the EU Cert Project) <Kick Off Meeting Minutes> 4.-5.2.2008, Krems, Austria <Bruno Wöran, Danube> Co-Authors <R. Messnarz, ISCN> Status: Name: Date: Signature: Draft: B. Wöran, R. Messnarz 14.2.2008 n.n. electronically Reviewed: <Partners> 28.2.2008 n.n. electronically Approved: National Leonardo Agency Representative, Austria
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Meeting Minutes Krems - ECQA...EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-KA3MP < Deliverable 11000> 3 Version: Revision:

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Page 1: Meeting Minutes Krems - ECQA...EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-KA3MP < Deliverable 11000> 3 <Krems, 4.-5.2.2008, Kick Off Meeting Minutes > Version: Revision:

EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP <Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes>

Version: Revision: Date: Page: File:

1.0 0 14.2.2008 1/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

EU Cert

http://www.eu-certificates.org (will be extended in the EU Cert Project)

<Kick Off Meeting Minutes> 4.-5.2.2008, Krems, Austria

<Bruno Wöran, Danube>

Co-Authors

<R. Messnarz, ISCN>

Status: Name: Date: Signature: Draft: B. Wöran, R. Messnarz 14.2.2008 n.n. electronically Reviewed: <Partners> 28.2.2008 n.n. electronically Approved: National Leonardo Agency

Representative, Austria

Page 2: Meeting Minutes Krems - ECQA...EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-KA3MP < Deliverable 11000> 3 <Krems, 4.-5.2.2008, Kick Off Meeting Minutes > Version: Revision:

EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-

KA3-KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

1.0 0 14.2.2008 2/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Path

C:\TMP\EU-CERT-MINUTES\MINUTES-EU-CERT_KICK-OFF-MEETING-4.-5.2.2008-VERSION1.DOC

Amendment history

Version Revision Date Pages Author Modification

1 0 14.2.2008 all BW/RM Creation

Distribution list EU Cert Partners Project Officer External Reviewers Quality System References ISO 9001 compliant planning and review processes are applied.

Page 3: Meeting Minutes Krems - ECQA...EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-KA3MP < Deliverable 11000> 3 <Krems, 4.-5.2.2008, Kick Off Meeting Minutes > Version: Revision:

EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-

KA3-KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

1.0 0 14.2.2008 3/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Contents 1. INTRODUCTION ..................................................................................................................... 5

1.1 OBJECTIVE ........................................................................................................................... 5 1.2 PURPOSE OF THE DELIVERABLE ............................................................................................. 5 1.3 SCOPE OF THE DELIVERABLE ................................................................................................. 5 1.4 TARGET AUDIENCE ............................................................................................................... 5 1.5 ACRONYMS AND DEFINITIONS USED ...................................................................................... 5 1.6 REFERENCES ........................................................................................................................ 5

2. PROJECT BACKGROUND .................................................................................................... 6 2.1 CONTINUATION OF: EQN – EUROPEAN QUALITY NETWORK ................................................... 6 2.2 INTEGRATION OF : PLATO – ONLINE TRAINING AND TESTING / CERTIFICATION SYSTEMS ....... 7 2.3 THE NEW EU CERT PROJECT ................................................................................................. 8

3. IT MANAGEMENT OF THE PROJECT ............................................................................... 9 3.1 E-WORKING ENVIRONMENT ................................................................................................. 9 3.2 MANAGEMENT CONTACTS .................................................................................................. 10 3.3 DISCUSSING AND PUBLISHING IN THE NEWS AREA ................................................................ 11 3.4 PUBLISHING MATERIALS IN SUB-DELIVERABLES .................................................................. 17

3.4.1 Publication ................................................................................................................ 19 3.4.2 New versions of uploaded files ................................................................................... 20

4. KICK OFF INPUTS FROM PARTNERS .............................................................................. 22 4.1 CONTRIBUTIONS BY PARTNERS TO THE EU CERT PROJECT .................................................... 22

4.1.1 Contribution by Technology Institute of Grenoble (INPG) ......................................... 23 4.1.2 Contribution by ISQI - International SW Quality Institute .......................................... 24 4.1.3 Contribution by University of Maribor ....................................................................... 25 4.1.4 Contribution by University of Budapest ..................................................................... 25 4.1.5 Contribution by Corvinno LTD .................................................................................. 25 4.1.6 Contribution by EQN LTD ......................................................................................... 26 4.1.7 Contribution by TERMNET........................................................................................ 26 4.1.8 Contribution by FGUVA – University of Valladolid ................................................... 27 4.1.9 Contribution by 4SUM-Partners ................................................................................ 27 4.1.10 Contribution by Cork Institute of Technology ............................................................ 28 4.1.11 Contribution by APS .................................................................................................. 28 4.1.12 Contribution by Real Security .................................................................................... 28 4.1.13 Contribution by Plovdiv University ............................................................................ 29 4.1.14 Contribution by DELTA ............................................................................................. 29 4.1.15 Contribution by Memolux .......................................................................................... 30 4.1.16 Contribution by ATEI ................................................................................................ 30 4.1.17 Contribution by CPRHT Luxembourg ........................................................................ 30 4.1.18 Contribution by DANUBE ......................................................................................... 31 4.1.19 Contribution by FH Krems ......................................................................................... 31 4.1.20 Contribution by ISCN ................................................................................................ 31

4.2 TASK PLAN FOR THE PARTNERS ........................................................................................... 32 4.3 EU CERT CONFERENCE DAY 3.9.2008 ................................................................................. 34 4.4 ADMINISTRATIVE AND BUDGET ISSUES ................................................................................ 34 4.5 NEXT PROJECT MEETING .................................................................................................... 35 4.6 UPDATED GANTT PLAN ....................................................................................................... 36

Page 4: Meeting Minutes Krems - ECQA...EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-KA3MP < Deliverable 11000> 3 <Krems, 4.-5.2.2008, Kick Off Meeting Minutes > Version: Revision:

EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-

KA3-KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

1.0 0 14.2.2008 4/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

4.7 TEAM PICTURE ................................................................................................................... 37 5. LIST OF AVAILABLE FILES ............................................................................................... 38 Figures FIGURE 1 : THE INTEGRATED EUROPEAN SKILLS ACQUISITION SYSTEM .................................................. 8 FIGURE 2 : THE WORK PACKAGES OUTLINED IN THE NEW PROPOSAL ........................................................ 9 FIGURE 3 : EU-CERT PLANNING AREA IN NQA/TEAMWORK ............................................................ 10 FIGURE 4 : ENTER THE EU-CERT DISCUSSION AREA ............................................................................ 12 FIGURE 5 : SELECT ONE OF THE JOB ROLE BASED DISCUSSION AREAS ..................................................... 13 FIGURE 6 : SELECTING AN ARTICLE TO READ........................................................................................ 13 FIGURE 7 : READ AND REPLY AN ARTICLE ........................................................................................... 14 FIGURE 8 : REPLY AN ARTICLE – STEP 1 .............................................................................................. 15 FIGURE 9 : REPLY AN ARTICLE – STEP 2 – ATTACHING A FILE .............................................................. 16 FIGURE 10 : ARTICLE IS PUBLISHED IN THE DISCUSSION TREE ................................................................ 16 FIGURE 11 : SELECTING THE SUB-PROJECTS AREA ................................................................................ 17 FIGURE 12 : SELECTING THE SUB- DELIVERABLE WORKING AREA ........................................................ 18 FIGURE 13 : SELECTING THE SCENARIO OF WORK – DELIVERABLE DESIGN ........................................... 18 FIGURE 14 : SCROLL DOWN TO THE DOCUMENT TYPE : SUB-DELIVERABLE ............................................ 19 FIGURE 15 : CALLING PUBLISH FOR THE DOCUMENT TYPE – SUB-DELIVERABLE .................................. 19 FIGURE 16 : ENTER TITLE AND SELECT FILE AND CONFIRM WITH PUBLISH ......................................... 20 FIGURE 17 : A LIST OF ALL UPLOADED SUB-DELIVERABLES ................................................................... 20 FIGURE 18 : SELECT THE FILE FOR WHICH YOU WANT TO PUBLISH A NEW VERSION ................................. 21 FIGURE 19 : PUBLISH A NEW VERSION .................................................................................................. 21 FIGURE 20 : TASK PLAN ..................................................................................................................... 33

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 5/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

1. Introduction

1.1 Objective The objective of this deliverable is to document the agreed work programme and different contributions by the partners.

1.2 Purpose of the Deliverable

The purpose of this deliverable is to outline the agreed steps in form of meeting minutes.

1.3 Scope of the Deliverable The deliverable contains

Decisions concerning WP 10000 (Management) and WP 20000 (Design of Results) and WP 30000 (Dissemination and Valorisation) of the EU-Cert project

1.4 Target Audience The target audience of this deliverable is the project partnership, all partners and organisations who joined EU Certificates and were members of EQN or other related Leonardo projects, and the project officer from LLP EU agency.

1.5 Acronyms and Definitions Used

Acronym Description ISO International Standardisation Organisation EU Cert EU Certificates EQN European Quality Network (in Education) EuroSPI European Systems and Software Process Improvement and Innovation

1.6 References Ref. Title / Identifier / Version / Author Date 1 EU Cert Proposal Release 1 Version 7 (Final Version) 30.4.2007 [2] EC Contract, 135691- LLP-1-2007-1-AT-KA3-KA3MP Jan 2008 [3] EQN Guideline, October 2007, http://www.iscn.com/projects/eu-

certificates/program/eqn2007-guideline.zip October 2006

[4] European Exam and Learning Portals (www.eu-certificates.org) October 2006

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 6/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

2. Project Background

2.1 Continuation of: EQN – European Quality Network http://www.eu-certificates.org The following 3 results have been produced in this project: 1. Quality Criteria At the beginning of the project the partnership agreed to develop a set of criteria to be applied when accepting new professions, new training bodies, new trainers for the European knowledge and certification pool. - Quality criteria to be applied for the certification of new professions (skills sets) - Quality criteria to be applied for the certification of training bodies - Quality criteria to be applied for the certification of trainers - A selection of professions / skills sets to be supported in the pool - A set of search criteria related to the selected professions to be supported by three European knowledge communities (SPIRAL – French community, EuroSPI – European initiative since 1994, and GNOSIS – a knowledge library of the Scandinavian community) have been agreed. 2. Service and Valorisation Pool 2.1 Knowledge Services - Three European knowledge portals (SPIRAL – French community, EuroSPI – European initiative since 1994, and GNOSIS – a knowledge library of the Scandinavian community) have been configured to support the information services. At the moment approx. 500 experience reports from industry and academia can be accessed via this. Also for about 300 European experience reports summaries are available in German, French, Spanish, and English. - For all professions (11) the skills browsing, self assessment, and exam portals have been set up. They are accessible and used by industry. - For 7 professions online training systems have been set up and linked and training of trainers have been held online. The online training platform can be further used as an online campus. 2.2 Examination Services and System We have set up exam services which allow for each profession that across Europe the same quality criteria and test question pool is being enforced. For all 11 professions we have set up a test questions pools, exam procedures, and computer automated exams. The computer automated exams have been used by about 3000 students in total. 2.3 Training Services We have set up training courses online. For 7 professions materials were prepared in multimedia style and training courses have been configured and held online. Portals were set up in three different locations. A trainer network of 105 certified trainers has been set up. 3. Innovation and Partnership Strategy

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 7/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

3.1 European Certificates Association Foundation The concept, processes and contractual framework of an EU Certificates Association has been developed. This is described in chapter 2 of the EQN guide. This includes defined rules for organisational structure, roles and responsibilities, activity flows, business flows, legal framework for the association, including contract templates. This became part of the EQN guide, see the elaborated EQN guide. 3.2 EQN Conference Series Also two European dissemination events have been organised to start the EQN / EU Certificates Association. - Dissemination conference and founding event, 4.-5.12.2006, Krems, Austria, founding signatures by training bodies from 18 countries - Dissemination conference and founding event, 16.10.2006, Budapest, Hungary, first general assembly - The 2008 conference takes place as an associated event of EuroSPI 2008 3.3 Web Site eu-certificates.org This web site publishes recognised professions, certified trainers, and gives access to libraries, learning portals, and exam portals.

2.2 Integration of : PLATO – Online Training and Testing / Certification Systems

We have set up a partnership of experienced partners in 18 European countries to create a pool of knowledge for specific professions. This pool can be extended to further professions.

If there is a need a person can attend a course for a specific job role online through an advanced learning infrastructure. See Figure 3.

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 8/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Figure 1 : The Integrated European Skills Acquisition System

You start with a self assessment against the skills. Then you can sign into an online course. Here you are guided by a tutor and do a homework which is being corrected by the tutor. Finally the homework and real work done in your project is sufficient to demonstrate the skills.

Moodle – This is a web based learning management system which is public domain available. (www.moodle.com)

Capability Adviser – This is a web based assessment portal system with a defined interface database to connect the systems. (http://www.eu-certificates.org – European Exam Portals)

NQA – Network Quality Assurance – This is a web based team working tool which was developed in the EU IST 2000 28162 project. [5]

So far the following professions have been configured – Software Process Improvement Manager Software Architect Software Project Manager IT Consultant EU Project manager Innovation manager Security Manager Configuration Manager Internal Financial Control Assessor Etc.

See www.eu-certificates.org

We also installed similar platforms and strategies in multinational organisations so that their process related training programs can be delivered in this advanced form of human skills acquisition management (either at central sites or learning centres).

2.3 The new EU Cert Project The EU Cert projects builds upon the results from EQN and PLATO and sets up more skills sets and training courses in the online environment, extends the exam portals and pushes the Europe wide certification procedures. See the Figure 2 . • WP 20000 : ICT Based Training Center This work package starts with the set up of an innovative learning platform to which the partnership has access. In a kick off meeting the structure and content of the knowledge exchange will be decided and the platform will be adapted and configured. Different learning communities in innovation will share a pool of professions which is taught online. Collaborating with the EQN (European Quality Network) EU Certificates will be issued for those course participants who passed a computer based test. • WP 30000 : Dissemination and Valorisation This work package will include the dissemination and valorisation of the project and the announced trainings at various events and conferences. We expect at least 15 professions offered, and a pool of

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 9/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

100 trainers in Europe educated. In this project we train the trainers who then can act as accredited trainers (certified by EU Certificates) on the market.

Eu Certificates Campus Programme

Work Package 10000Management

TA 11000Project

Management

TA 12000Quality

Management &Evaluation

Work Package 20000ICT based Training Center

Work Package 30000Valorisation, Dissemination, and

Exploitation

TA 14000Reporting

TA 13000ConfigurationManagement

TA 31000Broad

Dissemination& Institution

Establishment

TA 32000Training ofTrainers &Exploitation

Univ. of Krems

Danube

ISCN

Danube

Task Name Partner Name

all, led byISQI

ALL, led byVRL KCIP / UniGrenoble

TA 21000Accreditationof Job Roles

TA 23000LMS and Exam

PortalsTechnical

Set Up

ALL, Led by DANUBE

ISCN (A), CIT (IE),Uni Plovdiv (BG)

TA 22000Course

MaterialsIntegration

ALL, Led by CIT

LMS = Learning ManagementSystem

Figure 2 : The work packages outlined in the new proposal

In the proposal from page 58 in section E. You find details about eaxh work package and related tasks.

3. IT Management of the Project

3.1 E-Working Environment As a management environment we use the EU project management best practice working platform TEAMWORK/NQA. This was developed in a former IST-2000-28162 project, 2001-2003. http://nqa.eurospi.net . If you have been involved in previous projects please be aware that there are different servers : Projects like EQN, ManagEUr, etc. run on portal http://www.iscn.com:10000 , the new initiative EU Cert runs on portal http://nqa.eurospi.net . Probably you must adapt the settings on your client computer to be able to connect:

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

KA3MP < Deliverable 11000>

<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

2.0 0 14.2.2008 10/39 Meeting_Minutes_Krems.doc

This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

1. Switch free port 10000: The server for the former projects in Austria runs under an extra port

10000, and if organisations do not switch free this port in their Internet router, they cannot access the server.

2. The nqa.eurospi.net server does not require any extra port setting. 3. Allow Pop Ups for www.iscn.com : many PCs now have so called Pop Up blockers

installed. The system uses pop ups to open different services. So in the PC in your pop up blocker software you need to allow pop ups for the web site www.iscn.com .

4. Adjust the browser to reload the page with every access: Many browsers use Cache and many times access old content as the browser is set that one looks at the same old page. This is not working for database applications on the web where content is dynamically generated. Settings have to be as follows: Tools - Internet Options – General –Settings – Load pages new with each access to the page (a radio button ).

EU-Cert has already been set up. Go to http://www.iscn.com:10000/nqa.A_05_B_F_NT_158234

Figure 3 : EU-Cert Planning area in NQA/TEAMWORK

We agreed to use the discussion forums to manage the work in the job role committees.

3.2 Management Contacts We agreed to the following contact points for the project: Project Management and Reporting to NA - National Agency – Tasks 11000 and 14000

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EU Cert Prj. Nr. 135691- LLP-1-2007-1-AT-KA3-

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<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Prof. Dr Michael Reiner (Prime) FH Krems IMC Fachhochschule Krems GmbH Piaristengasse 1, A-3500 Krems Austria T: +43-(0)2732-802- ext. 313 F: +43-(0)2732-802-304 e-mail: [email protected] Mag. Bruno Wöran (Coordinator) DANUBE Zieglergasse 28 1070 Wien Tel: +43-1-5240606 Fax: +43-1-5240606-99 e-mail: [email protected] Quality and Web Based Systems (Configuration) Management – Tasks 12000 and 13000 Dr Richard Messnarz Director ISCN General Chair EuroSPI Initiative (www.eurospi.net) http://www.iscn.com [email protected] Schieszstattgass4, 8010 Graz , Austria Tel/Fax +43 316 811198 / +43 316 811312 Mobile +43 664 210 6416 Florence House, Bray, Co. Wicklow, Ireland Tel/Fax +353 1 205 0020 / +353 1 205 0021 Mobile +353 87 231 5465

3.3 Discussing and Publishing in the News Area Connect to the area Go to http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP You will need to identify, please use user-id and password. After the identification select the button DISCUSSION FORUM.

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<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Figure 4 : Enter the EU-Cert Discussion Area

The discussion forum will display the different discussion groups. Please enter corresponding job role committee .

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<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Figure 5 : Select one of the job role based discussion areas

After opening a specific discussion group you see the articles. Read the articles and select one which you would like to reply to.

2. A + means that you can open a discussion tree – there are more items when clicking +

1. Select with a click

Figure 6 : Selecting an article to read

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<Krems, 4.-5.2.2008, Kick Off Meeting Minutes >

Version: Revision: Date: Page: File:

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

2. Read

1. You e.g. selected this article

3. Reply

Figure 7 : Read and Reply an Article

Once you selected reply the system offers you different reply types and asks you to enter the reply text.

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

1. Enter Title

2. Select Plain

3. Provide Text

4. Select Answer Type

Figure 8 : Reply an Article – Step 1

- Please use the option „Plain” because otherwise the system assumes you write HTML code

(and will make a line break only if you use tags like <br>) - In the answer text

o Use Answer when you reply to an existing question o Use Question if you open a new question o Use Remark if you consider that we missed something important o Use Hint when you offer a solution to a question / problem

If you attach a file you also need to

- Enter a title for the file – will be displayed - Select the file from your computer

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7. Select OK

6. Select File(if there is an attachment)

5. Provide Title(if there is an attachment)

Figure 9 : Reply an Article – Step 2 – Attaching a File

And finally you confirm with OK . All users of the discussion group will be informed.

Figure 10 : Article is published in the discussion tree

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3.4 Publishing Materials in Sub-Deliverables We offer the following sub-deliverable areas:

Job Role Accreditation EUCert_21000 Accreditation of new job roles Course Material Integration EUCert_22000 Multimedia Course Materials LMS Exam Portals Set Up EUCert_23000 Learning Management Technical Set Up Dissemination EUCert_31000 Dissemination of Project Results

Sub-deliverables must be published in the corresponding deliverable working area and will be reviewed online. In the text below we give a short introduction about how to publish things in this area. Go to http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP You will need to identify, please use user-id and password. After the identification select in the projects tree the SUBPROJECTS area of the EUCert project.

Figure 11 : Selecting the Sub-projects area

In this area you find the Deliverable 21000 Quality Criteria project.

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Figure 12 : Selecting the Sub- Deliverable Working Area

Figure 13 : Selecting the Scenario of Work – Deliverable Design

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3.4.1 Publication Each scenario enforces a set of different document types. One of the document types is called „Sub-Deliverable”. Scroll down to see the user interface for this document type.

Scroll e.g. to Sub-Deliverable

Figure 14 : Scroll down to the document type : Sub-deliverable

For each document type there is a PUBLISH button. Use this.

Call Publish for the right document type

Figure 15 : Calling PUBLISH for the document type – Sub-Deliverable

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Then the system asks you to provide a title and to select a file from your computer.

Select File to UploadEnter title to appear in the system

Figure 16 : Enter Title and Select File and Confirm with PUBLISH

File is Displayed in List

Figure 17 : A list of all uploaded sub-deliverables

After publication you see the list of all uploaded sub-deliverables.

3.4.2 New versions of uploaded files The system is not just a fileserver, it contains the features of a Configuration Management System . This means that if you have 10 versions of a file, you DO NOT store 10 files in a list on a file server, BUT you store one file (with a version history including 10 versions).

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To upload a new version you first must select the file you uploaded before and which needs to be updated. Follow the steps outlined in Figure 11,Figure 12,Figure 13,Figure 14. According to Figure 17 you see all uploaded sub-deliverables listed.

File is Displayed in List,SELECT it

Figure 18 : Select the file for which you want to publish a new version

In the submission dialog you are offered a large number of functions. It is not necessary to understand all (its for advanced users) , you just select PUBLISH NEW VERSION.

Publish a new versionOf the existing document

Figure 19 : Publish a new version

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4. Kick Off Inputs from Partners

4.1 Contributions by partners to the EU Cert project All partners presented their own potential contributions and plans in relationship with EU Certificates. The following questions have been answered:

In which Job Role Committee will I participate? In which exam committee will I participate? Which skills set and training courses (from the listed professions) will I want to

present? Do I plan to insert a further profession in the skills / professions pool (and to be

configured on the exam portals? Do I want to be accredited and listed as a training body for a specific job role?

The following definitions are part of the EQN guide. EQN / EU Certificates Specific Areas

Exam and Certification Portal o General Description: The test systems and certification portals have been developed

and continuously enhanced in a set of projects (CREDIT TElematics project 1998 – 2001, EPI E-Learning Project 2003 – 2005, EQN Project 2005 – 2007). The portals can manage tests of up to 500 students at the same time. The portals have been used by 3500 managers/students already. The portals can manage student administration, test management, and automatic generation of certificates. Tests are multiple choice based.

o Responsibilities: Provide guidance to learners how to perform tests (www.eu-certificates.org ,

menu point “European Exam Portals). Provide guidance to exam bodies / organisations about how to prepare,

perform a test and generate certificates. Maintain services by investment into security, availability, and stability. Further releases in half annual cycles, to be financed by association income

and/or related other initiatives. Test Server Administrator

o General Description: A test server administrator will be available to help examination bodies / organisations to run the tests (in case of questions). The test server admin will be available at testing times to ensure smooth running of tests.

o Responsibilities: Update and send out the exam guides to exam bodies / organisations. Update and make available the exam guides to students. Maintain the testing servers. Be available at testing times to react as a hotline in case of problems. Note: The times of tests must be reported to ISCN to ensure availability of

the test server admin. Job Role Committee

o General Description: The job role committee consists of EQN / EU Certificates members of the association who commit their work to maintain the skills card for a specific profession in annual releases. The job role committee also forms the expert

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panel to evaluate the proposals of new training bodies to be certified for a specific profession.

o Responsibilities: The job role committee establishes a virtual task force (through NQA portals

or other means) to have quarter annual meetings to coordinate the work on the annual update of the skills card.

Beside the skills card related work some of the job role committee members are to be selected as reviewers of new proposals of training companies to be certified.

The rules for training body certification apply. See chapter 2. Also the job role committee members review proposals of trainers to become

certified trainers for the specific job role. The rules for trainer certification apply. See chapter 2.

The job role committee elects one representative to act as a member of the EQN / EU Certificates board.

Note: This work is to be covered by the 10 man days effort committed by each member according to the association membership.

Job Role Based Exam Committee o General Description: The job role based exam committee consists of EQN / EU

Certificates members of the association who commit their work to maintain the test questions pool or a specific profession in annual releases.

o Responsibilities: The job role based exam committee establishes a virtual task force (through

NQA portals or other means) to have quarter annual meetings to coordinate the work on the annual update of the test questions.

Note: This work is to be covered by the 10 man days effort committed by each member according to the association membership.

4.1.1 Contribution by Technology Institute of Grenoble (INPG) Background:

- VRL-KCIP FP 7 network led to a network for innovation in manufacturing in Europe - general assembly was held in March 2007 and EQN had been presented as a workshop - A collaboration was at this event also announced to the EU officer - Background of the network: EIT in Manufacturing with support from Brussels - web site: www.inpg.fr - Participants : Andreas Riel, Prof. Tichkiewitch - a specific association has been founded : EMIRAcle

Goals / Interests in Project: Job Role 1 - Innovation Manager for Manufacturing

- Adapt the innovation manager to the manufacturing scope - skills set updated - training materials set - test questions pool

Job Role 2 - Integrated Design Engineer

- Integrated design engineer elaboration - skills - be able to predict the product characteristics - can be presented by a specific laboratory - GSCOPE

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- proposed skill units o requirements management o product life cycle engineering o knowledge management o etc.

EMIRAcle will

- nominate the job role - provide skills sets and training courses - want to be listed as accredited training bodies - want to use the exam portals

Possible additional involvement

- EU project manager job role - innovation manager job roles

New LLP Proposal Idea:

- LLP - Integrated Design Engineer - FP7 - Knowledge Management - S2QI , SOQRATES

4.1.2 Contribution by ISQI - International SW Quality Institute Background:

- Web Site www.isqi.org - Stephan Göricke - focuses on certification - main business is to certify people - currently 5000 certificates in 35 countries - a pool of certificates - has a clear business goal - has a clear commercial interest - ISQI is owned by ASQF association - certificates

- IT Security (already in preparation for EQN) - ISO 15504 Assessors - SW Architect (already in EQN) - Requirements Engineer (already in EQN) - Innovation Manager (already in EQN) - Configuration Manager - ....

Goals / Interests in Project:

- wants to become a certification provider for job roles - own job roles to be supported by exam portals

+ also e.g. for online test support for Spain and South America - EQN job roles to be certified by ISQI

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New LLP Proposal Idea: LLP - IT Security Manager

4.1.3 Contribution by University of Maribor Background:

- Web Site: www.uni-mb.si - Romana Vajde Horvath - used and trialled EU project manager - showed the skill card and the learning element - experienced differences in the usage of regions (in Croatia localisation was needed) - explained about the TEMPUS project CROMEU to train EU manager in - Croatia

o feedback is used to improve the materials - in CROMEU EU Manager certificates are being issued - CROMEU leads to an innovation centre in Croatia

Goals / Interests in Project:

- EU Project Manager o Ideas for refinement

Attendance certificates should be generated onsite by training body Only exam certificates and summary certificates are issued by EU Cert

- Innovation Manager New LLP Proposal Idea: LLP – EU Project Manager – Bulgaria

4.1.4 Contribution by University of Budapest Background:

- Web Site: www.uni-corvinus.hu - Miklos Biro, Andras Gabor, Nikoletta Batori - used and trialled EU project manager

Goals / Interests in Project:

- EU Project Manager - Continue to elaborate the COO Space - Continue to offer EU Manager online training - Member of EU Manager job role committee

4.1.5 Contribution by Corvinno LTD Background:

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- Web Site: www.corvinno.com - Miklos Biro, Andras Gabor, Nikoletta Batori - used and trialled EU project manager

Goals / Interests in Project:

- EU Project Manager - Continue to elaborate the COO Space - Continue to offer EU Manager online training - Member of EU Manager job role committee

4.1.6 Contribution by EQN LTD Background:

- Web Site: www.eqn.ie - Eugene O’Leary - used and trialled E-Security Manager

Goals / Interests in Project:

- E-Security Manager - Member of E-Security Manager job role committee

4.1.7 Contribution by TERMNET Background:

- Web Site: www.termnet.org - Gabriele Sauberer

o General secretary of TermNet o Teacher for international communication at university

- TermNet – LICS - Involvement by Austrian Standardisation Body - Market leader on the certification on translation service providers - EN 15038 Translation Standards implemented - Processes and services are being evaluated

Goals / Interests in Project:

- New job role – certified terminology manager o Information and content o Diversity of understanding

- Configure skills set and tests - Create job role committees - Yes, want to be listed as accredited body

New LLP Proposal Idea: LLP – Certified Terminology Manager

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4.1.8 Contribution by FGUVA – University of Valladolid Background:

- Web Site: www.funge.uva.es - One of the largest Spanish universities - Rocio Blanco - General Foundation of the University

o Complementary training to the official university programs o Linking university and industry

- Involved in the projects o Innovation manager o EU project manager o Internal Financial Control Assessor o PLATO

- Facilitate to access the labour market for students Goals / Interests in Project:

- Job role committee EU project manager - Job role committee interpersonal skills - And act as training body

New LLP Proposal Idea: LLP – Interpersonal Skills Competences and Certificate

4.1.9 Contribution by 4SUM-Partners Background:

- Training company - Pekka Forselius, Carol Dekkers (STTF, then FiSMA as association of Finish companies

network, - Web Site: www.fisma.fi

o Experience network in Finland o GNOSIS as experience library – also linked now to EQN

- They plan to add a new profession SCOPE manager - SCOPE manager addresses

o Project kick off with clear goals, better estimation approach, unit pricing strategies o Follow up of cost and size by unit pricing strategies o Pekka bought Scope manager -> 4SumPartners

Goals / Interests in Project:

- Job role committee Scope manager - And act as training body

New LLP Proposal Idea: LLP – Interpersonal Skills Competences and Certificate

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4.1.10 Contribution by Cork Institute of Technology Background:

- Cork Institute of Technology - Web site: www.cit.ie - Gearoid O’Suilleabhain - Multimedia Developers

Goals / Interests in Project:

- Job role committee EU Project Manager - New job role E-Learning Manager

Proposal idea: LLP – E-Learning Manager and Certificate

4.1.11 Contribution by APS Background:

- FP contact point - Trainer - Web site: www.aps.or.at - Andrea Fenz - Involved in

o CROMEU – EU project manager in Croatia o EU project manager

Goals / Interests in Project:

- Job role committee EU Project Manager - Job role innovation manager - New job role EU Proposal Writer - New job role Management Consultant

New LLP Proposal Idea: LLP – EU Proposal Writer

4.1.12 Contribution by Real Security Background:

- E-Security Manager - Web site: www.real-sec.si - Alen Salamun, Robert Skofic - Involved in

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o E-Security Manager Goals / Interests in Project:

- Job role committee E-Security Manager New LLP Proposal Idea: LLP – IT Security Manager

4.1.13 Contribution by Plovdiv University Background:

- Information and Communication Engineer - Web site: www.pu.acad.bg - Nevena Mileva - Plovdiv University / Electronics, Physics, Online Training - Developer of DIPSEIL - Involved in

o Information and Communication Engineer Goals / Interests in Project:

- Job role committee Information and Communication Engineer New LLP Proposal Idea: LLP – Information and Communication Engineer

4.1.14 Contribution by DELTA Background:

- Danish Research Center - 250 staff - Training department is interested - Web site: www.delta.dk - Jorn Johansen - Tecpoint Network of 100 companies - Quality related training

o CMMI, ISO 15504, Outsourcing o 2,1 million Euro new funding project for outsourcing (could be combined with the

SCOPE manager) - Involved in

o Certified Configuration Manager Goals / Interests in Project:

- Job role Configuration Manager - Job Role SPI Manager - Scope Manager - The role model needs a more clear architecture of

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o Pure EQN profession and ISQI accepting EU structures (e.g. innovation manager) o Supporting ISQI professions by testing portals

4.1.15 Contribution by Memolux Background:

- Service and consulting company in Hungary - Specialised in IT & Finance services - Developed Internal Financial control assessors - Has to consolidate with big fishes

o IAA organisation o Translation and copy rights

- ISO 15504 based reference model (ISO 15504) Goals / Interests in Project:

- Job role committee Internal Financial Control Assessor

4.1.16 Contribution by ATEI Background:

- University of Technology of Thessaloniki - Needs still time to understand EU Certificates - Interested in different professions

o EU project manager o Innovation manager o Scope manager

Goals / Interests in Project:

- With question marks ? o EU project manager o Innovation manager o Scope manager

4.1.17 Contribution by CPRHT Luxembourg Background:

- Center of Public Research Henri Tudor - Developed IT Consultant - Could add banking SPICE later

Goals / Interests in Project:

o Job role committee IT Consultant for COTS selection

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4.1.18 Contribution by DANUBE Background:

- EU Cert legal issues - Member of innovation manager - Coordinator of Leo-Net - Member of PLATO project - Member of EQN network project

Goals / Interests in Project:

o Job role committee Innovation Manager o EUManagEUr

New LLP Proposal Idea: LLP – Health Manager

4.1.19 Contribution by FH Krems Background:

- University of Applied Sciences - Offer certificates to students

Goals / Interests in Project:

o Job role committee Innovation Manager o Job role committee EU Manager

4.1.20 Contribution by ISCN Background:

- Provider of Capability Adviser Platform - IT support for learning portals - Involved in nearly all job role developments - Project director of innovation manager - Coordinator of EuroSPI

Goals / Interests in Project:

o Job role committee Innovation Manager o Job role committee EU Manager o Job role committee IT Security Manager o Job role committee E-Business Manager o Etc.

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o Tool provider for assessment tools – e.g. COSO SPICE for job role internal financial control assessor

4.2 Task Plan for the Partners At the kick off we agreed a number of tasks and assigned them to the partners in a responsibility matrix.

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

Figure 20 : Task Plan

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

In the Excel based responsibility matrix on the nqa.eurospi.net server http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/assignment-to-roles-4.2.2008_v3.xls you find the assignment of tasks to specific partners. We highlight below the partners who have to act within the next 2 months to get the job role committees running (see tasks 1 and 2 above). They act as interim managers of the job role committees. This coordinating role shall be elected every year. DANUBE Certified Innovation Manager ISCN IT Security Manager, SPI manager FGUVA Interpersonal Skills Plovdiv University Information and Communication Engineer Corvinus University EU Project Manager CPRHT Luxembourg IT Consultant for COTS Selection 4SUM Partners Certified SCOPE Manager Memolux Internal Financial Control Assessor These partners have to act immediately and use the established discussion areas to document their ideas and activities.

4.3 EU Cert Conference Day during EuroSPI Conference on 3.9.2008 The partners agreed to organise an EU Cert conference day on September 3rd as an associated event of EuroSPI. We will invite Brian Holmes from the EC as key note and present the different professions and why they are needed by industry and potential access to qualifications. A detailed program will be established until April 2008.

4.4 Administrative and Budget Issues The contract with the EA – Executive Agency of the DG EAC and IMC Krems as Contractor has been signed in December. The first instalment has been transferred and partners who have validated their bank details have received the first transfer of funds. Remaining transfers will be made as soon as the bank data is being delivered to Michael Reiner at IMC Krems – in case you haven’t done so proceed as described in a separate email including the bank transfer info sheet . In case you have administrative/organizational/budgetary issues, please contact Bruno Woeran at DANUBE. For financial issues concerning transfer of funds please contact Michael Reiner at IMC Krems.

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

A separate info on rules and regulations which have been laid out during the Projects’ Coordinators Meeting in Brussels on February 7-8, 2008 will be distributed amongst project partners. One important point on the rules is the disclaimers, logo and promotion of EC support for the project. The financial support and the logo for the programme have to be displayed on all documents and publications. For this purpose you can find templates for PR, presentation, project info etc. for your use on the nqa-platform for download. Please make sure to use those PR materials; more to be added during the project life cycle. Please use the nqa-platform for up- and download of material and information. See Agenda point 5.

4.5 Next Project Meeting The next project meeting will take place in Dublin, Ireland on September 1 – 2, .2008 before the EuroSPI conference. An agenda with exact meeting details will be distributed 2 months before the meeting.

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

4.6 Updated Gantt Plan

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

4.7 Team Picture

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

5. List of Available Files To access the files you will need to identify with the given NQA based UserID and password. http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/pictures/kickoff-4.2.2008.jpg;internal&action=image.action Kick Off Picture The video from the social event is 650 MB, so everyone who wants a copy can bring a memory stick with him to the next meeting. ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/080207_eu-cert_presentation.ppt EU Cert Project ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/assignment-to-roles-4.2.2008_v3.xls Tasks and Roles ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/eqn-presentation-conference-04022008.ppt Overview of EQN ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/eu-cert-how-to-discuss_v1.ppt How to use the discussion areas on the portal ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/eu-cert-how-to-publish-new-file-v1.ppt How to publish files on the portal ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/eu-cert-how-to-publish-new-version-of-existing-file-v1.ppt How to publish new versions of existing files on the portal ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/kick-off-feb08/eu-cert_project_overview_v1.ppt Short EU Cert Overview ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/planning-materials/eucert-proposal-vfinal.xls EU Cert Finance Plan ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/planning-materials/gantt-plan-european-certificates-campus_v2.zip

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This project (Project number: 135691- LLP-1-2007-1-AT-KA3-KA3MP) is carried out with the financial support of the Commission of the European Communities under the Life Long Learning Programme

EU Cert Gantt Plan V2 ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/templates/eu-cert_deliverable_template_v1.doc Deliverable Template ________ http://nqa.eurospi.net/nqa.135691_LLP_1_2007_1_AT_KA3_KA3MP.additional/templates/eu-cert_presentation_template.ppt Presentation Template