Meet Your New Best Friends: The Brightspace Community and Product Ideas Exchange

Brightspace Minnesota

Connection Conference

April 15, 2016

Presented by:Dan Semi, D2L Solutions EngineerKaren Wenz, MnSCU IMS System Admin

Meet Your New Best Friends:

Brightspace Community and Product Ideas Exchange (PIE)

https://community.brightspace.com/

Treasures Await You……

Start exploring now

The Community

https://community.brightspace.com/

Resources—Just Click the Word Not the menu button

• Scroll down to the Product & Services Preview link & click

Product and Services Preview

Seasonal Release Info• D2L provides a preview of what’s coming in the next few months. • These are referred to as “seasonal” releases although the releases

will be packaged into small monthly updates• The preview gives an overview of what will be rolling out within the

coming months

VideoPrint document

The Community—Start Here

Documentation and Release Notes

• Documentation• Release Documentation includes Fixed and Known Issues (CD)• Documentation for Roles (Learner, Instructor and Admin)• Videos for students, faculty, etc.

• Finding what you need—search by topic to find resources and documentation

Notifications about Changes to Release Notes

Cumulative Known Issues Brightspace Platform 10.4.0 to 10.6.0 Known Issues List—cumulative list:https://community.brightspace.com/resources/documentation/release_notes/files/2016_04_release_notes/brightspaceplatformkilto1060

This one is a real gem

Up-To-Date Videos For All

Youtube Channel:

https://www.youtube.com/channel/UCLSxTdOzKAFOCZjXav1aCRQ

Playlist of Tutorials by role:https://www.youtube.com/channel/UCLSxTdOzKAFOCZjXav1aCRQ/playlists

Blogs to Keep You In the Loop

Keep Track of Your Treasures• Bookmark items so you can find them again• Subscribe to Blogs• Pin courses

Bookmark Areas for Easy Future Access

Personal Menu at Community

• Set up a Profile• Search for colleagues and

make them Contacts•Manage your Subscriptions•And more

Manage Your Subscriptions

Instant Notifications by Default

Option to change to Daily, Weekly or Monthly notifications

Product Ideas Exchange (PIE)

What’s Coming Soon, What’s Been Released

Make the Most of the PIE• Course to get acquainted with Community Site Product Idea Exchange

https://community.desire2learn.com/d2l/le/content/9079/Home

• Blogs that explain how the PIE works:

https://community.brightspace.com/blogs/community/about_the_product_idea_exchange_part_1

https://community.brightspace.com/blogs/community/product_ideas_exchange_changes_part_2

The Path of an IdeaNot Currently on our Roadmap The idea sounds great! We'll leave it open, and our product managers will re-visit it as our roadmap evolves. Let’s Bake it Further Further exploration is needed, we’d like to hear more comments and elaboration from our clients.

ClosedA Closed idea has one of two meanings:1) Not a product idea; some of common reasons for closing an idea is that the idea is actually a support ticket, service suggestion, etc.2) Something we would not be considering for our product roadmap.

The Path of an IdeaIn Planning The D2L team is defining the solution in detail, how to build it, who will build it, and when it will be built. Please keep in mind that our plans may change and this idea may be moved back into Not Currently on the Roadmap or Let’s Bake it Further categories. In Development The D2L Product Development teams are actively working on a solution.

Released A Released idea has one of two meanings: 1) A solution has been implemented in an upcoming version of the software. 2) A solution was previously implemented and is already available in the product.

Promoting the Community to Your Users

https://community.brightspace.com

Course on Community Site for how to use the PIE

• https://community.desire2learn.com/d2l/le/content/9079/Home

How To Interact in the Product Ideas Exchange:• Accessing PIE • Your Profile • Posting an Idea • Finding an Idea • How-to and What Are the Statuses? • Commenting/Voting on Ideas • Marking Favorites/Subscribing to Ideas Community Blog Post - Introducing PIE Community Blog Post - 2015 Feature & Status Changes Questions or Recommendations about the Product Ideas Exchange (discussion)

Recap and Take Aways• Community Site• Documentation• Videos• Release Notes• Blogs • Profile• Community

contacts

• Product Ideas Exchange• Read, Vote, Comment• Submit Idea• Subscribe to receive

email notifications on new comments to Ideas you want to keep informed on

Questions?

•What do you want to do first?•What will you recommend to others?