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Page 1: Meet Sverre Ström-Olsen
Page 2: Meet Sverre Ström-Olsen

WHO’S

SVERRE?

Page 3: Meet Sverre Ström-Olsen

A

SUCESSFUL

INTERNATIONAL

BUSINESS MAN

WITH

20 YEARS

OF

EXPERIENCE

Page 4: Meet Sverre Ström-Olsen

I have an entrepreneurial spirit and a creative mind and enjoy leading people and doing business. During some twenty years I have gained experience from mainly sales and management positions. I have international experience including temporary assignments in most western European countries and residential periods in USA, Germany and Russia.

I have good technical and financial understanding with experience from industries such as IT, healthcare, retail, logistics/wholesale and business broker. I hold two master degrees, one in science and one in business administration.

I enjoy working in roles where I manage business in growth. I like to work with sales, develop business opportunities and establish new markets.

Page 5: Meet Sverre Ström-Olsen

This is

SVERRE

Page 6: Meet Sverre Ström-Olsen

Manage Start-ups

Exploring New Possibilities

Implement Change

Growth & Rapid Growth

Solution Selling & Bid Management

IT Systems Development & Operations

Sales & Account Management

Marketing & Communications

Market Planning & Execution

Project Management

Management in Large Corporations

Multicultural Leadership

Distributor Search and Agreements

Page 7: Meet Sverre Ström-Olsen

Sverre

specializes in ...

Page 8: Meet Sverre Ström-Olsen

GROWING BUSINESS CUSTOMER FIRST EFFECTIVE LEADERSHIP

CRM FINANCIAL PERFORMANCE BUSINESS DEVELOPMENT

BUILDING TEAM SPIRIT OFFERING DEVELOPMENT IT SERVICES AND MANAGEMENT

MARKETING & COMMUNICATION PRODUCT BUSINESS EXCELLENCE

PROFITABILITY EFFICIENT OPERATIONS E-BUSINESS

MARKET POSITIONING LEAN SALES AND ACCOUNT MANAGEMENT

RESULTS‐DRIVEN TEAM DEVELOPMENT INNOVATIVE QUALITY

PROGRESSIVE THINKER RELIEVING CUSTOMER PAINS LEARNING

CUSTOMER-FOCUSED ENVIRONMENTALLY FRIENDLY SETTING VISION & DIRECTION

WORKING TOGETHER ORGANIC GROWTH

Page 9: Meet Sverre Ström-Olsen

Sverre

believes in ...

Page 10: Meet Sverre Ström-Olsen

FLEXIBILITY PEOPLE HONESTY OPTIMISM

MAKING A DIFFERENCE ENTHUSIASM EMOTIONS ASPIRATIONS

DETERMINATION GROWTH PASSION COMPASSION INNOVATION

SIMPLICITY PRESTIGE-LESS RESPONSIBILITY ACTION TRUST

HUMOR DEVOTION LOVE MENTORING HUMANITY

LEARNING COACHING LOYALTY TEACHING HUMILITY

FOCUS CARING LISTENING QUALITY FUN

HARD WORK UNDERSTANDING IDEAS CONTRIBUTION

Page 11: Meet Sverre Ström-Olsen

Sverre

will offer you a

creative, unique & fresh

approach

to your business, market and

customers

Page 12: Meet Sverre Ström-Olsen

In our complex wo

In Our Complex World

the Business Landscape has changed forever.

Business Unusual is the key to survival & beyond.

Page 13: Meet Sverre Ström-Olsen

Customer

Behavior has changed

Understand the Customer

Stay close to the customer

Social Behavior

Consumer Activity

Consumer & Market Research

Environment

Marketing strategy

Dynamics

Thoughts

Feelings

Action

What they think

How they feel

What they do

Experiments

Concept of exchange

Page 14: Meet Sverre Ström-Olsen

Consumer

Focus has changed

Environmental Responsibility

Simplicity

High Design

Green Living

Sustainability

Trust

Social Media

Instant Communication

Comfort

Personal Technology

Experience

Health

Product & Service Differentiation

Emotions

Generation Y & Z

Page 15: Meet Sverre Ström-Olsen

Sverre

understands how to drive

customers ,

create value,

loyalty &

lasting smiles

Page 16: Meet Sverre Ström-Olsen

the Moment Of Truth

Every time your business touches a

customer, it communicates a

“moment of truth”

This makes you responsible for each

“moment of truth”

Page 17: Meet Sverre Ström-Olsen

Sverre’s

experiences ...

Page 18: Meet Sverre Ström-Olsen

LEADERSHIP

Worked as a leader most of my professional life. Learnt to handle leadership in daily work with and feedback from subordinates and in dialogue with my peers.

Several management training programs over the years. The most recent is Tieto Accelerator Program in 2009.

I explore new ways. I coach people to grow. I am action oriented and I engage others. I am more coaching than controlling. I am a good listener. I am clear about the important matters, such as strategy, goals and focus. I help my people succeed.

Results in MTR-i: Highest Team Role: Explorer. 2nd Highest Team Role: SculptorI look outside the box and I get things done.

Page 19: Meet Sverre Ström-Olsen

LEADERSHIP

Examples of success• The Russia project for IKEA• The journey with Provisio AB• The Nokia contract at Order• A support person at Provisio who I coached to take on responsibility outside her comfort zone. She has become a very appreciated sales rep. and account manager also at Tieto.• One of my sales directors. I have coached her into new areas. She has developed very well.

Examples of resistance and conflicts• Don’t wait to deal with difficult situations. Often dialogue is enough. Sometimes it has not worked out and replacement or dismissal was needed. • Resistance can be caused by suspicion or worry. This is usually solved after some time working together.• Sometimes I have come across people who do not want to. These are not so easy, especially without a will to change. I have tried working with a simple can do - want to do matrix.• Sometimes there is negative energy. In these cases I try to convey a belief in the future and that we as a team can succeed. To create a new attitude and mood that we shall succeed.

Page 20: Meet Sverre Ström-Olsen

ECONOMY - FINANCIALS – ADMIN

MBA graduate (part time 2003-2007). Business economy studies (1991-1992).

Good understanding of business economics.

Accounting in own businesses for 15 years. Book keeping, annual reporting, investments, financing, controlling, budgets, product calculations, cash flow, etc.

Head of businesses / business units with profit and loss responsibility for 10 years.

SME management.

Financial reporting in large corporations.

Merger and aqusitions. (Part time engagement in business broker Impentab – my father’s business).

Page 21: Meet Sverre Ström-Olsen

BUSINESS ACUMEN

Sverre's Data & Elektronik (1986-1991). Selling consultancy services and homemade computers.

Buying and selling cars (1991-1998).

E-commerce. Selling auto parts. (2003-)

Making business for Order Hemelektronik (2000-2003), Provisio AB (2003-2006) and Tieto (2007-2009). Making business with customers , partners and suppliers.

I am very interested in the business issues. I have good technical and financial understanding, but it is in the business opportunities and the interaction with customers and partners that my satisfaction comes.

Page 22: Meet Sverre Ström-Olsen

PROJECT MANAGEMENT

•DME93 (1994). Design and roll-out of new development environment for IKEAs IT unit. Local project. 6 persons (FTE) for 6 months.

•PL (1995). Design and roll-out of new enterprise architecture for IKEA stores in northern Europe. International project. Project team 8 FTE from SE & DE for 10 months. Local implementation teams in 7 countries.

•PL2 (1995). Similar as PL but covering whole Europe. International project. Project team 12 FTE from SE, DE, AU & CH for 8 months. Local implementation teams in 15 countries.

•Ikea Common Client (1996). Similar as PL2. Updated content & worldwide implementation. International project. Project team 17 FTE from SE, DE, AU, SG & US during 12 months. Local implementation teams in 20 countries.

•IKEA Russia IT (1998-99). Part of build-up of IKEA in Russia. All systems needed (100+) for IKEAs operations in Russia. My project engages 50 people for 24 months.

•Project Management Project (2000). An organizational change project. Implementation of a new project management process and steering model for projects throughout IKEA.

•Logistics & ERP project at Order (2001). Wharehouse automation and e-commerce. Local project.

•Surgery Planning at Landstinget Dalarna (2004). First large customer project of Provisio AB. I took the project management role in order to learn our customers business and to create add-on business.

•Project Management training. Several courses during 1991-2000.

•Owner and orderer of 100+ projects from 2000 and onwards

Page 23: Meet Sverre Ström-Olsen

SALES

Order Hemelektronik AB (2000 – 2003). Account management of the large accounts. Increased sales every year. I won OnOff as customer for Nokia cell phones worth 11 M€ pa. I won Freetel as new customer worth 7 M€ pa.

Provisio AB (2003-2006). Handled the sales and marketing activities myself. Created strong customer focus among all staff. Growth of sales figures was 53% from 2004 to 2005 and 54% from 2005 to 2006. Starting from scratch in 2003, we were market leaders in Sweden by 2006.

Tieto (2007-2009). Handled Provisio sales cases in 2007. Sales management responsibilities in 2008 and 2009. Bid manager in large bids. My team closed some 300 cases in 2009. Largest won deal was a 16 M€ case at Stockholm Läns Landsting.

Page 24: Meet Sverre Ström-Olsen

NEGOTIATION

Fairly good negotiator and confortable in that role.

A few courses over the years.

My creativity helps me to find ways around lock-ups or to come up with ideas with high customer values in price pressure situations.

Ten years experience of B2B negotiations on primarily the supplier side and in partner relations.

Page 25: Meet Sverre Ström-Olsen

BUILD-UPS

Sverre's Data & Elektronik (1986-1991). Own part-time business. Started my first business at age of 19. Provided some income during university studies.

IKEA Russia (1998-1999). I was one of five project managers establishing IKEA in Russia. A couple of the guys were old IKEA profiles with long build-up experience. IKEA’s former CEO Anders Moberg and founder Ingvar Kamprad are personally part of the Russia project’s board. During a couple of years I get the opportunity to work closely with and learn from some very inspiring and colorful people.

Merge of Champion and Order Hemelektronik (2002). Member of Champion Radio’s board of directors. As Champion and Order merged we built a new production plant and automated warehouse in Helsingborg.

Regskylt.se (2003-). Established the e-commerce site Regskylt.se. The daily operations is handled by my wife since several years.

Provisio AB (2003-2006). Established and built up Provisio AB with two partners. Worked as CEO focusing on sales and marketing. After success in Sweden I focused on new markets from 2005 (Denmark, Norway, Holland and Middle East). Exit in beginning of 2007.

Anesthesia Record (2005-2006). I applied for and won funding from Vinnova to develop an anesthesia record with automated data capture from anesthesia machines (link). Executed as a joint project with the University Hospital in Lund and Malmö University. Sold as add-on to Tieto in 2007.

Page 26: Meet Sverre Ström-Olsen

UNIONS & LABOR LAWBUSINESS LAW & AGREEMENTS

Negotiation with unions (1997-). Occasional contacts in conjunction with reorganizations, appointments and dismissals. Worked under the conditions in large corporations with collective agreements as well as smaller businesses without such agreements.

Labor law training (1998).

Customer and supplier agreements (2000-2003). Responsible for Orders large account agreements as well as major supplier agreements. Worked with in house lawyer.

Law school (2003-2007). As part of the MBA program I study business law and some civil law.

Business law and agreements (2003-2007). Responsible for all Provisio’s agreements. Worked with external lawyer.

Customer and partner agreements (2007-). Authority to sign agreements up to 1 M€. In-house lawyers handle the legal issues.

Page 27: Meet Sverre Ström-Olsen

INFORMATION & MEDIA RELATIONS

Marketing . Responsible for the marketing activities at Provisio (2003-2006) and Tieto (2009). Participated in numerous exhibitions in Sweden, Germany, US and UAE. Speaker at conferences. Presence on the web. Advertizing. Press releases. (links found on Google)

Media Relations (2003-2006). Got articles in Rapidus, Sydsvenska Dagbladet and Dagens Industri. Good contact with journalist on Rapidus and Dagens Industri.

Interviewed on TV news broadcast (link to YouTube)

Marketing education (2003-2007) as part of the MBA program.

Social media project for Tieto (2009)

Page 28: Meet Sverre Ström-Olsen

IT

Systems development (1986-1991)Systems management (1991-1994)Database administration (1994-1995)IT Projects (1991-2000)IT Service Management. ITIL. CMM. (1997-2000)Enterprise Architecture (1994-1996, 1998-2000)Managing software businesses (2003-)ERP systems (2000-2003)E-commerce (2003-)Healthcare information systems (2003-)

Page 29: Meet Sverre Ström-Olsen

INDUSTRIES

Full time engagementsConstruction & Production (1991-1994)Retail, wholesale and distribution. IKEA. (1994-2000)Wholesale and logistics. B2B. Retailer customers. (2000-2003)Healthcare. (2003-2009)

Part time engagementsFinancial and insurance services (2000-2003)Business broker (2000-)E-commerce (2000-)Security (2008)

Page 30: Meet Sverre Ström-Olsen

Sverre’s

professional biography...

Page 31: Meet Sverre Ström-Olsen

Feb 2007 - current TIETO HEALTHCARE SCANDINAVIADirector / Head of Sales & Marketing, 2009

Director iHIS, 2008

Manager, Provisio product business, 2007

April 2003 – Feb 2007 PROVISIO AB

Founder, partner and CEO

2000 - March 2003 ORDER HEMELEKTRONIK AB

Vice president, Business Area Director

1994 – 2000 IKEASenior Project Manager 1998 – 2000

IT Manager Northern Europe 1997 – 1998

Project Manager 1994 – 1996

1991 – 1994 TETRA PAKSystems Engineer

University qualifications M.Sc. Electrical Engineering.

MBA. E-business.