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STRATEGY AND INNOVATION IN CONVERGING MEDIA ORGANISATIONS Johan Winbladh march 2013 [email protected] M: 21915612 www.medieinnovation.dk Aalborg University Postgraduate Programme in Operations and Innovation Management
35

Media innovation and operation management - AAU

Jan 20, 2015

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Johan Winbladh

Lecture given to postgraduates on media transformation, cultural, strategic and innovation approaches and operational management focusing on both proces and product.

The Operations and Innovation Management programme is designed to develop the candidates international practical experience and theoretical understanding of international aspects of strategy, innovation and change processes. The programme is focused on the development, operation and maintenance of business systems and aims at giving a balanced analytical, systemic and managerial understanding of Global Business Development and its underpinning disciplines.
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Page 1: Media innovation and operation management - AAU

STRATEGY AND INNOVATION IN CONVERGING

MEDIA ORGANISATIONS

Johan Winbladh ndash march 2013

johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Aalborg University Postgraduate Programme in Operations and Innovation Management

200 x TV amp Cinema Productions 1984-1998

Musician 1982-1992

Set Designs (Theatre) 1991-1994

About me (career part1 ndash fun analogue content production)

hellipbut late 90rsquoies I was attracted by the digital opportunityhellip

Strategist Marketing Agency1999-2001

Market Research 2001-2005

Innovation Manager (digital) 2006-2011

Project Manager (digital) 2011-12

Media Innovation Biz developer 2012 gt

About me (2)

Interactive TV 2000 Mobile Newsvoting 2001 Teletext 1983 (2002) Drdk 1996 (2003)

About me (career part 2 ndash digital business)

which actually became a complementary adventurehellip

In my beginning this interactive sphere was approx where I spent my first years

1950 1970 1990 1980 2000 1960 Phone Donation

for Hungary Crime

Investigation

Ask the doctor

You Decide

(vote)

Golden Arrow

(game) Hugo

(game) Pick a Movie

(vote)

Eurovision

Song Contest

Animals and me

Do it Yourself

assistance

What is it worth

For TV participation interaction engagement is no news Creativity quickly adapted new opportunities

Itrsquos not content (still very creative)

-Participation

-Lean forward

-Communities

-ldquobroadcastrdquo vs

PARTICIPATING IN THE DIGITAL AGE

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 2: Media innovation and operation management - AAU

200 x TV amp Cinema Productions 1984-1998

Musician 1982-1992

Set Designs (Theatre) 1991-1994

About me (career part1 ndash fun analogue content production)

hellipbut late 90rsquoies I was attracted by the digital opportunityhellip

Strategist Marketing Agency1999-2001

Market Research 2001-2005

Innovation Manager (digital) 2006-2011

Project Manager (digital) 2011-12

Media Innovation Biz developer 2012 gt

About me (2)

Interactive TV 2000 Mobile Newsvoting 2001 Teletext 1983 (2002) Drdk 1996 (2003)

About me (career part 2 ndash digital business)

which actually became a complementary adventurehellip

In my beginning this interactive sphere was approx where I spent my first years

1950 1970 1990 1980 2000 1960 Phone Donation

for Hungary Crime

Investigation

Ask the doctor

You Decide

(vote)

Golden Arrow

(game) Hugo

(game) Pick a Movie

(vote)

Eurovision

Song Contest

Animals and me

Do it Yourself

assistance

What is it worth

For TV participation interaction engagement is no news Creativity quickly adapted new opportunities

Itrsquos not content (still very creative)

-Participation

-Lean forward

-Communities

-ldquobroadcastrdquo vs

PARTICIPATING IN THE DIGITAL AGE

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 3: Media innovation and operation management - AAU

Strategist Marketing Agency1999-2001

Market Research 2001-2005

Innovation Manager (digital) 2006-2011

Project Manager (digital) 2011-12

Media Innovation Biz developer 2012 gt

About me (2)

Interactive TV 2000 Mobile Newsvoting 2001 Teletext 1983 (2002) Drdk 1996 (2003)

About me (career part 2 ndash digital business)

which actually became a complementary adventurehellip

In my beginning this interactive sphere was approx where I spent my first years

1950 1970 1990 1980 2000 1960 Phone Donation

for Hungary Crime

Investigation

Ask the doctor

You Decide

(vote)

Golden Arrow

(game) Hugo

(game) Pick a Movie

(vote)

Eurovision

Song Contest

Animals and me

Do it Yourself

assistance

What is it worth

For TV participation interaction engagement is no news Creativity quickly adapted new opportunities

Itrsquos not content (still very creative)

-Participation

-Lean forward

-Communities

-ldquobroadcastrdquo vs

PARTICIPATING IN THE DIGITAL AGE

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 4: Media innovation and operation management - AAU

1950 1970 1990 1980 2000 1960 Phone Donation

for Hungary Crime

Investigation

Ask the doctor

You Decide

(vote)

Golden Arrow

(game) Hugo

(game) Pick a Movie

(vote)

Eurovision

Song Contest

Animals and me

Do it Yourself

assistance

What is it worth

For TV participation interaction engagement is no news Creativity quickly adapted new opportunities

Itrsquos not content (still very creative)

-Participation

-Lean forward

-Communities

-ldquobroadcastrdquo vs

PARTICIPATING IN THE DIGITAL AGE

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 5: Media innovation and operation management - AAU

Itrsquos not content (still very creative)

-Participation

-Lean forward

-Communities

-ldquobroadcastrdquo vs

PARTICIPATING IN THE DIGITAL AGE

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 6: Media innovation and operation management - AAU

But other things than content changed the game

lsquoSOME DEFINING MOMENTSrsquo

2006 podcast

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 7: Media innovation and operation management - AAU

Revenue 2011 bullTV 1110 miodk (export 230m)

bullCinema 885 mio dkk (export 113m)

bullComputer games 425 mio dkk (export 240m)

bullAdvertising 390 mio dkk (export 42m)

Content Production companies in Denmark Game growth ndash goes global

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 8: Media innovation and operation management - AAU

MUSIC - fragmentation

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 9: Media innovation and operation management - AAU

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 10: Media innovation and operation management - AAU

NEWS PAPERS ndash Rapid declinehellip

Borrowed from Jon Lund

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 11: Media innovation and operation management - AAU

The money flow changes channels

(mio dkk) Advertising spendingyear - Denmark

ADVERTISING ndash changing channels

Own figure data provided through MediawatchFDIM

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 12: Media innovation and operation management - AAU

Itrsquos all about the business model

All 9 aspectshellip

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 13: Media innovation and operation management - AAU

New

competitors

Offer better

value

Consumers change

needs and behaviour

Relations Digital is

new rules of game

(il) loyalty

New technology for

distribution

New initiatives

increase expenses

Revenue stream

disrupted by free

freemium etc

Ressources Global

Corporations are BIG

Competences

culture mission

Partners gravitate

to best ROI

Itrsquos all about the business model

All 9 aspectshellip

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 14: Media innovation and operation management - AAU

bull Create new revenue streams (business development)

bull Find new + maintain partners (increase brand position)

bull Improve customer service (ARPU Cable-co open channels etc)

bull Establish content paywalls (subscribe micro freemium)

bull Reduce cost Downsizing outsourcing processing

bull Play politics (governmental supportfunding)

bull Improve products (Behavtarget BigData 2nd Screen etc)

bull Establish culture of innovation (departments initiatives Incubation)

bull Re organize to meet demands (structure roles tasks)

NEW STRATEGIES

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 15: Media innovation and operation management - AAU

NEW STRATEGIES gt new jobs

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 16: Media innovation and operation management - AAU

httpwwwarlafoodsdkuploadarla20dkgroupstudentspdf20filerfra20push20til20pullpdf

MEDIA FOCUS IN DK ndash PAID OWNED

EARNED CHANNELS

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 17: Media innovation and operation management - AAU

A case story

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 18: Media innovation and operation management - AAU

A song contest in 3 stages ending with one winner 1 First unknown candidates are presented and selected by 4 coaches

2 Then teams duel internally eliminating half

3 Finally live broadcasts with viewer participation

bull Its TV 2s most ambitious entertainment cross-media venture ever

bull Objective to engage the audience more than ever before

bull Reduce silos TV amp digital must merge in equal mutual dependecy

bull Find new revenue streams

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 19: Media innovation and operation management - AAU

bull User involvement was essential as a part of the TV show

bull Engaging video was a key lsquowater coolerrsquo asset

bull Attract audience ambassadors that virally helps to create loyalty and engagement

bull Produce the feeling of being an important and active part of something bigger

TV creates emotions digital media is the tool to strengthen them and provide the opportunity to express experiences

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 20: Media innovation and operation management - AAU

Channels we used

bull 2 responsive-designed websites

bull 3 mobile apps iPhone Android

Html5

bull Full broadcast on TV 2 Play

bull Integration with Radio 100

bull 45 Facebook pages

bull 25 twitter accounts

bull SMS polls

bull A branded iTunes channel where a

music download counted as a sms

vote

bull 44 playlists on Spotify Wimp

iTunes

bull Integration of digital into TV

program

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 21: Media innovation and operation management - AAU

Content

bullCa 150 News Articles

bullCa 200 Unique Video clips= ca 13 hours

bullCa 120 tv highlight clips= ca 4 hours

bull19 completetshows on demand= ca 16 hours

bull15 live backstage webtv = ca 5 hours

bullCa 200 viewerrsquo online karaokersquo audition videos

bullCa 200 photos in galleries

bull44 profilepages(pics bio comment social etc)

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 22: Media innovation and operation management - AAU

lsquoBackstagersquo Live

My desktophellip

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 23: Media innovation and operation management - AAU

6 recommendations for crossmedia projects

1 Start with users and root the concept in your understanding of their

behavior motives and needs Go create value

2 Itrsquos a creative and lsquoliquidrsquo process Begin with the final outcome and work

backwards With the vision the roadmap and priorities comes easier

3 Establish crossfunctional teams in the key development tasks instead of

just handing over Connect analysis design technology content

marketing sales etc To remain flexible fast and avoiding waste

4 Think of iterative loops to create space for development freedom for

creativity and room for unforeseen tasks Stay agile to adapt

5 Ensure continuous measurement Use KPIrsquos benchmarks as baseline

Monitor frequently and listen to your users Yoursquore happy when they are

Listen to users all the time They often bring ideas

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 24: Media innovation and operation management - AAU

The Media industry share an understanding that 80

of the revenue would come from radical innovation

The remaining come from projects

focused on incremental

improvement of existing business

The reality is the opposite

Mikkel Rasmussen (ReD Associates)

httpckodkgruppeindlaegstatus-mediebranchen-i-danmark

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 25: Media innovation and operation management - AAU

Barriers ndash Case

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 26: Media innovation and operation management - AAU

MARKETING

SALE IT

PRODUCTION

R ampD CUSTOMER

SERVICE LEGAL FINANCE

CULTURE AND STRUCTURE Know how business value is achieved

What is measured gets paid What gets rewarded gets done

bull Culture The lsquoway of lifersquo and stable beliefs as understood by employees bull Burning platforms new values reward systems and job designs

bull Dismantle silos and build organisational alignment (crossfunctional selfdirected) bull Learn teams to be self-directed and improve methods communication cost control etc

bull Value lsquoidea championsrsquo as risc-taking creators of competitive advantage bull Ensure lsquosponsorrsquos for resources ndash a protegeacute that lends positional power bull Add a lsquoGodfatherrsquo to clear political obstacles for commercialisation bull Concider establishing an organisational greenhouse

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 27: Media innovation and operation management - AAU

Innovation Inside February 2010 The RISE of the CREATIVE MASSES

CULTURE OF INNOVATION

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 28: Media innovation and operation management - AAU

httpwwwadexchangercomdata-driven-thinkingwhy-media-companies-are-being-eaten-by-tech-companies

Google isnt moving into media based on the existing rules that the media

companies play by ndash it is approaching media through the lens of technology

New technologies have been massively

disrupting the media space for 10+ years

There is a vast gulf between the executive leadership of media companies

and the needs to understand technology

A super smart engineer who can wrap his or her head around platforms and

technology issues can probably learn business concepts and issues faster

than a super smart business person can learn technology

Why Media Companies Are Being Eaten by Tech Companies

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 29: Media innovation and operation management - AAU

Tradeshift was awarded Best Enterprise Startup 2010 at The TechCrunch Europe startup award Tradeshift is currently used by over 150k businesses in 190 countries

bullThink like pirates bullAct like pirates bullThink outside the box ndash challenge decisions bullAgile bullValidated Learning (itrsquos OK to make mistakes) bullTeam Camps bullTransparency bullBreak up structures

TRADESHIFTrsquos APPROACH

From Tradeshift presentaion Symbion Investor Day dec 2012

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 30: Media innovation and operation management - AAU

Disruption from the inside Media companies seek hope in incubators

ldquoIf you continue to disrupt our industry we want to work with yourdquo

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk

Page 31: Media innovation and operation management - AAU

Johan Winbladh johanwinbladhgmailcom M 21915612 wwwmedieinnovationdk