Top Banner
ILLINOIS VALLEY COMMUNITY COLLEGE 2011-2013 Measures & Targets for K ey P erformance I ndicators Institutional Research Committee Harold Barnes Sue Isermann Joanne Jalley Betsy Klopcic Robert Mattson Tracy Morris Renee Prine Rick Serafini Lori Scroggs Cathy Bangert WWW . IVCC . EDU / IR
47

Measures & Targets - IVCC FY11-13 KPI... · Committee (IRC). The IRC is following ... Fall 2007 cohort, Fall 2008 cohort 3 Year Target 73% FY11 Results FY12 Results ... 10/FA-11/SP,

Apr 23, 2018

Download

Documents

hoangthien
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
  • ILLINOIS VALLEY COMMUNITY COLLEGE

    2011-2013

    Measures & Targets for Key Performance Indicators

    Institutional Research Committee

    Harold Barnes

    Sue Isermann

    Joanne Jalley

    Betsy Klopcic

    Robert Mattson

    Tracy Morris

    Renee Prine

    Rick Serafini

    Lori Scroggs

    Cathy Bangert

    W W W . I V C C . E D U / I R

  • INTRODUCTION

    The development of the measures and targets for Illinois Valley Community College (IVCC) Key

    Performance Indicators (KPIs) for FY 2011-2013 is the product of work of the Institutional Research

    Committee (IRC). The IRC is following a process developed by an action project team that began in

    July 2008, and produced the KPI Measures and Targets for FY09 and FY10.

    The IRC has used the following criteria to determine if a measure should continue to be included:

    Does the measure provide information that will help IVCC to improve?

    Does the measure encourage IVCC to value the right things?

    Can the measure be readily understood by IVCC stakeholders and is it credible to them?

    Is data already being collected or reported to IVCC stakeholders?

    If not, can the data be obtained at a reasonable cost?

    Is there a standard of comparison or benchmark against which progress can be measured?

    Which Strategic Goal does it relate?

    Which AQIP Category does it relate?

    The IRC is following the process developed by the 2008-09 Action Project Team. The IRC has

    reviewed the measures and targets to identify gaps, develop new performance measures and targets as

    needed, and integrate these procedures into the Colleges strategic planning process.

    Measures which are items from surveys may or may not have targets which are significantly higher

    than a comparison group or a prior years IVCC survey results. This is information that we receive

    after the survey results are compiled. The IRC understands also that not all items are able to be

    changed in an equal way. However, it is the committees intention to seek improvement in these

    items gradually over time.

  • Table of Contents KPI 1: STUDENT ACADEMIC SUCCESS .................................................................................................... 1

    Measure 1a1, 1a2, 1a3: Pass Rates on Professional/Occupational Licensure Examinations .......................... 1

    Measure 1b: Graduation Rate .......................................................................................................................... 2

    Measure 1c: First-time, Full-time Cohort Graduated, Transferred or Still Enrolled ........................................ 3

    Measure 1d: All Full-time Success Rate ........................................................................................................... 4

    Measure 1e: All Part-time Success Rate .......................................................................................................... 5

    Measure 1f: Persistence Fall to Spring ............................................................................................................. 6

    Measure 1g: Persistence Fall to Fall ................................................................................................................. 7

    KPI 2: PLACEMENT OF GRADUATES IN EMPLOYMENT OR CONTINUING EDUCATION ............. 8

    Measure 2a: All Occupational Graduate Placement in Employment or Continuing Education ...................... 8

    Measure 2b: Percent of IVCC Transferable Degree Grads Who Pursued Additional Education at IVCC or

    Transferred ....................................................................................................................................................... 9

    KPI 3: SERVICE EXCELLENCE ................................................................................................................. 10

    Measure 3a: How much does IVCC emphasizeproviding support you need to help you succeed at this

    college? ........................................................................................................................................................... 10

    Measure 3b: Quality of Student Relationships with Instructors .................................................................... 11

    Measure 3c: Quality of Student Relationships with Administrative Personnel and Offices .......................... 12

    Measure 3d: Service Excellence Scale on Noel-Levitz Student Satisfaction Inventory .................................. 13

    Measure 3e: Career and Technical Program Graduate Satisfaction .............................................................. 14

    Measure 3f: Student Campus Climate ............................................................................................................ 14

    KPI 4: DISTRICT POPULATION SERVED ................................................................................................ 16

    Measure 4a: Population Served ..................................................................................................................... 17

    Measure 4b: Percent of High School Graduates Enrolling ............................................................................. 18

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY................................................................................. 19

    Measure 5a: Net Unit Cost ............................................................................................................................. 19

  • Measure 5b1: Budgeted Revenues vs. Actual Revenues ............................................................................... 20

    Measure 5b2: Budgeted Expenditures vs. Actual Expenditures .................................................................... 21

    Measure 5c: Tuition and Basic Fee Rates ....................................................................................................... 22

    Measure 5d: Reimbursable Credit Hours ....................................................................................................... 23

    KPI 6: JOB SATISFACTION ........................................................................................................................ 24

    Measure 6a, 6b, 6c: PACE Employee Survey Categories ................................................................................ 24

    Measure 6d: Overall Faculty Job Satisfaction ................................................................................................ 25

    Measure 6e: Want to be a College Professor ................................................................................................ 26

    Measure 6f: PACE Employee Campus Climate................................................................................................ 26

    KPI 7: PROFESSIONAL DEVELOPMENT OPPORTUNITIES FOR ALL EMPLOYEE GROUPS......... 27

    Measure 7a: Availability of Professional Development/ Training Opportunities .......................................... 28

    Measure 7b: Adequate Support for Faculty Development ............................................................................ 29

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND LEARNING .................................... 30

    Measure 8a: Using Email to Communicate with an Instructor ...................................................................... 30

    Measure 8b: Using Computers in Academic Work ........................................................................................ 31

    Measure 8c: Using Computing and Information Technology ........................................................................ 32

    Measure 8d: Percent of Online Credit Hours ................................................................................................. 33

    Measure 8e: Computer Labs are Adequate and Accessible .......................................................................... 34

    Measure 8f: Adequate Support for Integrating Technology in My Teaching ................................................ 35

    KPI 9: DIVERSITY AWARENESS .............................................................................................................. 36

    Measure 9a: IVCC Encourages Contact Among Students from Different Backgrounds ................................ 36

    Measure 9b: Noel-Levitz Diversity Scale ........................................................................................................ 37

    Measure 9c: All Faculty Perception that Members of Three Groups Are Treated Fairly .............................. 38

    Appendix A: KPI Acronyms ................................................................................................................................. 39

    Appendix B: FY 09 KPIs Associated with Each Strategic Goal ............................................................................ 40

    Appendix C: KPI Measures by AQIP Category .................................................................................................... 41

  • 1

    KPI 1: STUDENT ACADEMIC SUCCESS

    (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1a1, 1a2, 1a3: Pass Rates on Professional/Occupational Licensure

    Examinations (Relates to AQIP Category 1, Helping students learn, and Category 2, Accomplishing other distinctive goals)

    Description/Definition: The percentage of first-time test takers passing an exam required for

    licensure or certification prior to practicing the profession. A licensure requirement for an occupation

    is one that is required by state statute for an individual to work in that occupation.

    Methodology, Frequency & Data Source: Licensure pass rates are received from the Illinois

    Department of Financial and Professional Regulation for national, state, and IVCC candidates

    completing the NCLEX-RN and NCLEX-PN examinations each calendar year (generally in January

    or February of the following year). Pass rates for the national Certification Examination for

    Therapeutic Massage are received from the National Certification Board for Therapeutic Massage

    and Bodywork once each year. Notes: RN results are found in the ICCB Performance Report (Cat. 2: Workforce Development)

    Recent Results:

    FY 11-13 Performance Target and Results: Calendar Year 2010, 2011, 2012

    RN LPN THM

    3-year Targets 93% 95% 90%

    2010 Results

    2011 Results

    2012 Results

  • 2

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1b: Graduation Rate (Relates to AQIP Category 1, Helping students learn, and Category 2, Accomplishing other distinctive goals)

    Description/Definition: Graduation rate is one of the nine components of the Integrated

    Postsecondary Educational Data System (IPEDS) and one of the required items in the Student Right-

    to-Know legislation. Data is collected on the number of students entering the institution as full-time,

    first-time, degree- or certificate-seeking undergraduate students in a particular year (cohort). The

    graduation rate is the percentage of the cohort who completed a degree or certificate within 150% of

    the normal time to completion. Institutions are permitted to exclude from the initial cohort students

    who died or were totally and permanently disabled; those who left school to serve in the armed forces

    or were called to active duty; those who left to serve with a foreign aid service of the federal

    government, such as the Peace Corps; and those who left to serve on an official church mission.

    Methodology, Frequency and Data Source: The rate is the number of the cohort who complete a

    degree or certificate divided by the total number in the cohort minus any of the allowable exclusions

    above. The rate is reported annually in Figure 6 of the IPEDS Data Feedback Report.

    Recent Results:

    FY 11-13 Performance Target and Results:

    3-year Target 30%

    FY11 Results

    FY12 Results

    FY13 Results

  • 3

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1c: First-time, Full-time Cohort Graduated, Transferred or Still

    Enrolled (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: The same first-time, full-time, degree or certificate-seeking cohort in

    measure 1b is used. Because community college students take many paths to reach their goals,

    student success is equated with having graduated, transferred or being still enrolled after 150% of

    normal time to completion.

    Methodology, Frequency and Data Source: The count of cohort members who have graduated,

    transferred or are still enrolled, graduation trumps transfer and transfer overrules retention. For

    example if a student has both graduated and transferred, they are counted only once in the graduated

    category. The data source used is from ICCB Records for the annual Performance Report (Measure

    6C3). Notes: The ICCB Peer Group III (Enrollment greater than 4,000 headcount Downstate Located in or near communities of less than

    50,000 populations) includes the following institutions: Illinois Eastern Community Colleges, Illinois Valley Community College,

    Kankakee Community College, Lake Land College, Lewis & Clark Community College, John A. Logan College, and McHenry County

    College.

    Recent Results:

    FY11-13 Performance Target and Results: Fall 2006 cohort, Fall 2007 cohort, Fall 2008 cohort

    3 Year Target 73%

    FY11 Results

    FY12 Results

    FY13 Results

  • 4

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1d: All Full-time Success Rate (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: This is the percentage of course successes for students who were currently

    full-time in fall & spring terms.

    Methodology, Frequency and Data Source: All full-time students (excluding Sheridan

    Correctional Center, IBEW, EC, and PCCS students) grades are reviewed to determine their within-

    course success rate. Success equals an A, B, C, or P in a class. The fraction is: # of (A,B,C,P)

    grades for FT divided by # of (A,B,C,D,F,P, W) grades for FT. This measure is calculated annually.

    Source: COLLEAGUE or Higher Ed Analytics

    Recent Results:

    FY11-13 Performance Target and Results: 2009-10, 2010-11, 2011-12

    3 year Target 72%

    FY11 Results

    FY12 Results

    FY13 Results

  • 5

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1e: All Part-time Success Rate (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: This is the percentage of course successes for students who were currently

    part-time in fall & spring terms.

    Methodology, Frequency and Data Source: All part-time students (excluding Sheridan

    Correctional Center, IBEW, EC, and PCCS students) grades are reviewed to determine their within-

    course success rate. Success equals an A, B, C, or P in a class. The fraction is: # of (A,B,C,P)

    grades for PT divided by # of (A,B,C,D,F,P,W) grades for PT. This measure is calculated annually.

    Source: COLLEAGUE or Higher Ed Analytics

    Recent Results:

    FY11-13 Performance Target and Results: 2009-10, 2010-11, 2011-12

    3-year Target 83%

    FY11 Results

    FY12 Results

    FY13 Results

  • 6

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1f: Persistence Fall to Spring (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: Of the credit students in a fall term, what percentage returned to this college

    in the following spring term?

    Methodology, Frequency and Data Source:

    (1) Enter the unduplicated number of total full- and part-time credit students (including those who

    withdrew from all courses) at the end of the fall term (excluding high school students and Sheridan

    Correctional Center students).

    (2) Enter the total number of credit students from (1) above who graduated or completed certificates

    before the next spring term.

    (3) Enter the total number of credit students from (1) who enrolled in the following spring term. Do

    not include students from (2) in this total.

    (4) Next-term persistence rate = (3) / [(1)-(2)]

    Source: COLLEAGUE Note: matches the methodology for Form 4a for the NCCBP.

    Recent Results:

    FY11-13 Performance Target and Results: 10/FA-11/SP, 11/FA-12/SP, 12/FA-13/SP

    3-year Target 68%

    FY11 Results

    FY12 Results

    FY13 Results

  • 7

    KPI 1: STUDENT ACADEMIC SUCCESS (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 1g: Persistence Fall to Fall (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: Of the credit students in a fall term, what percentage returned to this

    college in the following fall term?

    Methodology, Frequency and Data Source:

    (1) Enter the unduplicated number of total full- and part-time credit students (including those who

    withdrew from all courses) at the end of the fall term (excluding high school students and Sheridan

    Correctional Center students).

    (2) Enter the total number of credit students from (1) above who graduated or completed certificates

    before the next fall term.

    (3) Enter the total number of credit students from (1) who enrolled in the following fall term. Do not

    include students from (2) in this total.

    (4) Fall-Fall persistence rate = (3) / [(1)-(2)]

    This measure is calculated annually.

    Source: COLLEAGUE Note: matches methodology used in Form 4b for NCCBP.

    Recent Results:

    FY11-13 Performance Target and Results: 09/FA-10/FA, 10/FA-11/FA, 11/FA-12/FA

    3-year Target 48%

    FY11 Results

    FY12 Results

    FY13 Results

  • 8

    KPI 2: PLACEMENT OF GRADUATES IN EMPLOYMENT OR

    CONTINUING EDUCATION (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals and

    Goal 2, Promote the value of higher education)

    Measure 2a: All Occupational Graduate Placement in Employment or

    Continuing Education (Relates to AQIP Category 1, Helping students learn, Category 2, Accomplishing other distinctive goals, and Category 3,

    Understanding students and other stakeholders needs)

    Description/Definition: Students included are occupational graduates from the ICCB Annual

    Enrollment and Completion Data (A1) report for that fiscal year. This measures the percentage of

    those graduates who have placed into employment or continuing education.

    Methodology, Frequency and Data Source: Information for this measure is received annually from

    ICCB in table 5M1 for use in completing the ICCB Performance Report.

    Source: ICCB Annual Enrollment and Completion Data (A1)

    IDES Training Resource Assistance and Coordination

    Illinois Common Performance Management System

    IDES Unemployment Insurance Wage Data

    US Office of Personnel Management MODES Unemployment Insurance Wage Data Notes: The ICCB Peer Group III (Enrollment greater than 4,000 headcount Downstate Located in or near communities of less than

    50,000 populations) includes the following institutions: Illinois Eastern Community Colleges, Illinois Valley Community College,

    Kankakee Community College, Lake Land College, Lewis & Clark Community College, John A. Logan College, and McHenry County

    College.

    Recent Results:

    FY 09 Performance Target and Results: Not available until mid-late fall 2009

    Target 88%

    Results

  • 9

    KPI 2: PLACEMENT OF GRADUATES IN EMPLOYMENT OR

    CONTINUING EDUCATION (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals; and

    Goal 2, Promote the value of higher education)

    Measure 2b: Percent of IVCC Transferable Degree Grads Who Pursued

    Additional Education at IVCC or Transferred (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: This measure looks at the most recent fiscal year graduates and the

    graduates from three fiscal years ago who earned transferrable degrees, to determine what percentage

    of those transferable degree grads actually transferred or continued their education at IVCC.

    Methodology, Frequency and Data Source: Cohorts of transferrable degree graduates from one &

    four fiscal years ago at IVCC were sent to the National Student Clearinghouse (NSC) in Oct., 2008.

    NSC results were analyzed to determine what percent of each cohort had transferred to another

    institution and what percent of each cohort had not transferred but returned to IVCC. Cohorts would

    be sent to NSC annually in October. Source: NSC and IVCC Institutional Research Office.

    Recent Results:

    FY11-13 Performance Target and Results:

    One Year Later Four Years Later

    Continued with More College 72% 82%

    FY11 Results

    FY12 Results

    FY13 Results

  • 10

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 3a: How much does IVCC emphasizeproviding support you need to

    help you succeed at this college? (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: This is item 9b on the Community College Survey of Student Engagement

    (CCSSE).

    Methodology, Frequency and Data Source: On a 4-pt scale where 1 = very little and 4 = very

    much. CCSSE is conducted every three years at IVCC.

    Source: CCSSE Means Summary Report (IVCC vs. Other Small Colleges vs. CCSSE Cohort)

    Recent Results

    FY13 Performance Target and Results: 2012 CCSSE Results

    Target 3.02

    Results

  • 11

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 3b: Quality of Student Relationships with Instructors (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: This is item 11b on the Community College Survey of Student Engagement

    (CCSSE).

    Methodology, Frequency and Data Source: On a 7-pt scale where 1 = Unavailable and 7 =

    Available, Helpful, Sympathetic. CCSSE is conducted every three years at IVCC.

    Source: CCSSE Means Summary Report (IVCC vs. Other Small Colleges vs. CCSSE Cohort)

    Recent Results:

    FY13 Performance Target and Results: 2012 CCSSE Results

    Target 5.70

    Results

  • 12

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 3c: Quality of Student Relationships with Administrative Personnel

    and Offices (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: This is item 11c on the Community College Survey of Student Engagement

    (CCSSE).

    Methodology, Frequency and Data Source: On a 7-pt scale where 1 = Unavailable and 7 =

    Available, Helpful, Sympathetic. CCSSE is conducted every three years at IVCC.

    Source: CCSSE Means Summary Report (IVCC vs. Other Small Colleges vs. CCSSE Cohort)

    Recent Results:

    FY13 Performance Target and Results: 2012 CCSSE Results

    Target 5.22

    Results

  • 13

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 3d: Service Excellence Scale on Noel-Levitz Student Satisfaction

    Inventory (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: One of 12 scale areas of the Noel-Levitz Student Satisfaction Inventory

    (NLSSI).

    Methodology, Frequency and Data Source: NLSSI is administered at IVCC every three years. The

    Service Excellence Scale is made up of nine NLSSI items. This aggregated mean includes

    satisfaction ratings of the following areas: registration, library, administrators, bookstore and all

    campus staff.

    Recent Results:

    FY11 Performance Target and Results: 2010 Noel-Levitz

    Target 5.48

    Results

  • 14

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 3e: Career and Technical Program Graduate Satisfaction (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: Average satisfaction score for eight college service areas by graduates

    responding to the ICCB Follow-Up Study.

    Methodology, Frequency and Data Source: In the ICCB Follow-Up study items 37 through 44

    reflect the responding graduates rating for the following service areas: Financial Aid, Academic

    Advising, Career Planning, College Transfer Planning, Counseling, Tutoring, Library, and Student

    Activities. The IR office computes an average score for each service area. Graduates rate the

    services as follows: Blank = No response to the item; 0 = Did not use; 1 = Very dissatisfied; 2 =

    Somewhat dissatisfied; 3 = Somewhat satisfied; 4 = Very satisfied. All occupational graduates are

    invited to participate in the annual ICCB Follow-Up Study. The average score is calculated by the IR

    department from those graduates who respond with a 1, 2, 3 or 4 to these survey items.

    Source: Final table of information sent to ICCB for the Occupational Follow-Up Study.

    Recent Results:

  • 15

    FY 11-13 Performance Target & Results: Target is 0.05 above the mean of the past three years, or 0.02 more

    than the previous year, whichever is higher.

    Fin Aid Acad Adv Career Pln Col Trns Counseling Tutoring Library Stu Act

    FY 11

    Target

    3.24 3.14 3.11 3.07 3.21 3.24 3.45 3.34

    FY 11

    Results

    FY 12

    Target

    FY 12

    Results

    FY 13

    Target

    FY 13

    Results

  • 16

    KPI 3: SERVICE EXCELLENCE (Relates to IVCC Strategic Goal 5, Demonstrate IVCCs core values through and inclusive and collaborative

    environment)

    Measure 3f: Student Campus Climate (Relates to AQIP Category 3, Understanding students and other stakeholders needs)

    Description/Definition: Questions asked of students about climate of the Noel-Levitz Student

    Satisfaction Inventory (NLSSI).

    Methodology, Frequency and Data Source: NLSSI is administered at IVCC every three years.

    These questions are four of fifteen satisfaction questions which make up the Campus Climate scale:

    (1) Belonging Most students feel a sense of belonging here, (2) Support People on this campus

    respect and are supportive of each other, (3) Welcome Students are made to feel welcome on this

    campus, and (4) Happening I generally know whats happening on campus.

    Recent Results:

    FY 11 Performance Target & Results: Target is the higher of the past two survey year results.

    Belonging Support Welcome Happening

    FY 11 Target 5.26 5.26 5.52 4.95

    FY 11 Results

  • 17

    KPI 4: DISTRICT POPULATION SERVED (Relates to IVCC Strategic Goal 2, Promote the value of higher education)

    Measure 4a: Population Served (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: Percentage of IVCC district residents served as a credit or non-credit

    student.

    Methodology, Frequency and Data Source: Use the information provided by ICCB in table 6M1

    for the annual ICCB Performance Report.

    Source: Combined Annual Enrollment and Completion (A1) and Noncredit Enrollment (N1) and

    Index of Need Calculations based on Census Files.

    Notes: The ICCB Peer Group III (Enrollment greater than 4,000 headcount Downstate Located in or near communities of less than

    50,000 populations) includes the following institutions: Illinois Eastern Community Colleges, Illinois Valley Community College,

    Kankakee Community College, Lake Land College, Lewis & Clark Community College, John A. Logan College, and McHenry County

    College.

    Recent Results:

    FY11-13 Performance Target and Results: FY10, FY11, FY12

    3 year Target 8%

    FY11 Results

    FY12 Results

    FY13 Results

  • 18

    KPI 4: DISTRICT POPULATION SERVED (Relates to IVCC Strategic Goal 2, Promote the value of higher education)

    Measure 4b: Percent of High School Graduates Enrolling (Relates to AQIP Category 1, Helping students learn)

    Description/Definition: Percentage of IVCC district public and private high school graduates

    enrolling at IVCC.

    Methodology, Frequency and Data Source: The number of high school graduates enrolling at

    IVCC divided by the total number of high school graduates in the district. Only the high schools that

    are completely within the district are included. This measure is calculated annually.

    Source: IVCC Office of Admissions and Records.

    Recent Results:

    FY11-13 Performance Target and Results: 10 Grads, 11 Grads, 12 Grads

    3 Year Target 30%

    FY11 Results

    FY12 Results

    FY13 Results

  • 19

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 5a: Net Unit Cost (Relates to AQIP Category 6, Supporting institutional needs)

    Description/Definition: This is the cost of instruction per credit hour.

    Methodology, Frequency and Data Source: Information is aggregated by ICCB and then reported

    to local community colleges annually in Table 6C1 for use in the ICCB Performance Report. The

    target was determined by using the average of the last three years for IVCC the average of the last

    three years for the state.

    Source: Community College Unit Cost Study (Unrestricted cost data only)

    Notes: The ICCB Peer Group III (Enrollment greater than 4,000 headcount Downstate Located in or near communities of less than

    50,000 populations) includes the following institutions: Illinois Eastern Community Colleges, Illinois Valley Community College,

    Kankakee Community College, Lake Land College, Lewis & Clark Community College, John A. Logan College, and McHenry County

    College.

    Recent Results:

    FY11-13 Performance Target and Results: FY09, FY10, FY11

    3 Year Target state average or less

    FY11 Results

    FY12 Results

    FY13 Results

  • 20

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY (Relates to IVCC Strategic Goal 3 Grow and nurture all resources needed to provide quality programs and services)

    Measure 5b1: Budgeted Revenues vs. Actual Revenues (Relates to AQIP Category 6, Supporting institutional needs)

    Description/Definition: This compares budgeted revenues to actual college revenues, including

    local government, state government, federal government, student tuition and fees and other sources.

    Methodology, Frequency and Data Source: Budgeted and actual revenues are found in the

    Comprehensive Annual Financial Report.

    Source: Business Services and Finance intranet site under Financial Reports

    http://www.ivcc.edu/businessservices.aspx?id=5328

    Recent Results:

    FY11-13 Performance Target and Results: FY10, FY11, FY12

    3 Year Target Actual revenues 100% of budgeted revenues

    FY11 Results

    FY12 Results

    FY13 Results

  • 21

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 5b2: Budgeted Expenditures vs. Actual Expenditures (Relates to AQIP Category 6, Supporting institutional needs)

    Description/Definition: This compares budgeted expenditures to actual college expenditures in the

    areas of instruction, academic support, student services, public services/continuing education,

    institutional support, scholarships, grants and waivers, and debt service.

    Methodology, Frequency and Data Source: Budgeted and actual expenditures can be found in the

    Comprehensive Annual Financial Report.

    Source: Business Services and Finance intranet site under Financial Reports

    http://www.ivcc.edu/businessservices.aspx?id=5328

    Recent Results:

    FY11-13 Performance Target and Results: FY10, FY11, FY12

    3 Year Target Actual expenditures 2% of budgeted expenditures

    FY11 Results

    FY12 Results

    FY13 Results

  • 22

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 5c: Tuition and Basic Fee Rates (Relates to AQIP Category 2, Accomplishing other distinctive goals, and Category 3, Understanding students and other

    stakeholders needs)

    Description/Definition: This measure compares IVCCs tuition and basic fee rate to that of the state

    average tuition and basic fee rate.

    Methodology, Frequency and Data Source: ICCB annually surveys all community colleges for

    their fall tuition and basic fee rates for a full-time, in-district student. This data is aggregated and

    returned to each college in table 3M1 for use in the ICCB Performance Report.

    Source: ICCB Survey of Colleges

    Recent Results:

    FY11-13 Performance Target and Results: Fall 2010, Fall 2011, Fall 2012

    3 Year Target Within the state equalization funding formula

    FY11 Results

    FY12 Results

    FY13 Results

  • 23

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 5d: Reimbursable Credit Hours (Relates to AQIP Category 3, Understanding students and other stakeholders needs, and Category 6, Supporting

    institutional needs)

    Description/Definition: This is the sum of total reimbursable credit hours for a fiscal year (summer,

    fall, and spring) that IVCC reports for reimbursement in the ICCB SUSR report.

    Methodology, Frequency and Data Source: This measure is obtained annually using a copy of the

    IT Departments Fiscal Year ICCB Certification Document. Take the total reimbursable credit hours

    for all three terms (summer, fall, & spring) and subtract the total correctional hours for those same

    three terms.

    Source: IVCC ICCB SUSR (State Unrestricted State Restricted) report

    Recent Results:

    FY11-13 Performance Target and Results:

    3 Year Target At least as many reimbursable credits as previous Fiscal Year

    FY11 Results

    FY12 Results

    FY13 Results

  • 24

    KPI 6: JOB SATISFACTION (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services

    and IVCC Strategic Goal 5, Demonstrate IVCCs Core Values through an inclusive and collaborative environment.)

    Measure 6a, 6b, 6c: PACE Employee Survey Categories (Relates to AQIP Category 4, Valuing people, Category 5, Leading and communicating, and Category 9, Building

    collaborative relationships)

    Description/Definition: The mean score on the following categories in the Personal Assessment of

    the College Environment (PACE) employee survey: Supervisory Relationships, Institutional

    Structure, Teamwork, and Overall.

    Methodology, Frequency and Data Source: The PACE survey is administered every three years at

    IVCC and is available to all full- and part-time college employees. This measure looks at the mean

    score achieved in each of the above mentioned categories. The scale ranges as follows:

    Collaborative = 4.0 5.0; Consultative = 3.0 3.99; Competitive = 2.0 2.99; and Coercive = 1.0

    1.99.

    Source: Overall Comparative Analysis (Pg. 17 for March 2007) of the IVCC PACE Survey Results

    from the National Initiative for Leadership & Institutional Effectiveness (NILIE) at NCSU.

    Recent Results:

    FY 013 Performance Target and Results: 2012 Fall PACE survey

    Supervisory Relationships Institutional Structure Teamwork

    Target 3.83 3.51 3.83

    Results

  • 25

    KPI 6: JOB SATISFACTION (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 6d: Overall Faculty Job Satisfaction (Relates to AQIP Category 3, Understanding students and other stakeholders needs, Category 4, Valuing people, and

    Category 5, Leading & communicating)

    Description/Definition: A rating of job satisfaction by faculty participating in the Higher Education

    Research Institute (HERI) faculty survey.

    Methodology, Frequency and Data Source: This measure is the percentage of full-time and part-

    time faculty respondents who indicated definitely yes or probably yes to the following question

    in the HERI Faculty Survey: If you were to begin your career again, would you still want to come

    to this institution? The Higher Education Research Institute (HERI) conducts this national survey

    every three years. It was last conducted at IVCC in spring of 2008 (Full-time respondents = 59; Part-

    time respondents = 48).

    Source: 2007-2008 IVCC HERI Faculty Survey Results All Respondent Types

    Note: IVCC faculty participated in the 2004-2005 and 2007-2008 HERI Faculty Survey. In 2004-2005 only full-time faculty were

    included. In the 2007-2008 survey both full-time and part-time faculty had the opportunity to participate. In the 2007-2008 survey F/T

    @ public 2-yr Colleges = 78.4% and P/T @ public 2-yr Colleges=77.7%.

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring HERI survey

    Full-time respondents Part-time respondents

    Target 80% 92%

    Results

  • 26

    KPI 6: JOB SATISFACTION (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 6e: Want to be a College Professor (Relates to AQIP Category 4, Valuing people)

    Description/Definition: A rating by faculty participating in the Higher Education Research Institute

    (HERI) faculty survey of their desire to be a college professor.

    Methodology, Frequency and Data Source: This measure is the percentage of full-time and part-

    time faculty respondents who indicated definitely yes or probably yes to the following question

    in the HERI Faculty Survey. If you were to begin your career again, would you still want to be a

    college professor? The Higher Education Research Institute (HERI) conducts this national survey

    every three years. It was last conducted at IVCC in spring of 2008 (Full-time respondents = 59; Part-

    time respondents = 48).

    Source: 2007-2008 IVCC HERI Faculty Survey Results All Respondent Types

    Note: IVCC faculty participated in the 2004-2005 and 2007-2008 HERI Faculty Survey. In 2004-2005 only full-time faculty were

    included. In the 2007-2008 survey both full-time and part-time faculty had the opportunity to participate. In the 2007-2008 survey F/T

    @ public 2-yr Colleges = 91.9% and P/T @ public 2-yr Colleges=89.1%.

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring HERI survey

    Full-time respondents Part-time respondents

    Target 92% 87%

    Results

  • 27

    KPI 6: JOB SATISFACTION (Relates to IVCC Strategic Goal 5, Demonstrate IVCCs Core Values through an inclusive and collaborative

    environment)

    Measure 6f: PACE Employee Campus Climate (Relates to AQIP Category 4, Valuing people, and Category 5, Leading and communicating)

    Description/Definition: Questions on campus climate asked in the Personal Assessment of the

    College Environment (PACE) employee survey: (1) Cooperation The extent to which a spirit of

    cooperation exists at this institution, (2) Leadership The extent to which I am satisfied with the

    overall administrative leadership of the college, (3) Relationship The extent to which there is a

    positive relationship among faculty staff and administration, and (4) Core Values The extent to

    which the colleges decisions and actions are consistent with its core values.

    Methodology, Frequency and Data Source: The PACE survey is administered every three years at

    IVCC and is available to all full- and part-time college employees. This measure looks at the mean

    score achieved in each of the above mentioned categories. The scale ranges as follows:

    Collaborative = 4.0 5.0; Consultative = 3.0 3.99; Competitive = 2.0 2.99; and Coercive = 1.0

    1.99.

    Source: Overall Comparative Analysis (Pg. 17 for March 2007) of the IVCC PACE Survey Results

    from the National Initiative for Leadership & Institutional Effectiveness (NILIE) at NCSU.

    Recent Results:

    FY 013 Performance Target and Results: The better of the past two survey years.

    Cooperation Leadership Relationship Core Values

    Target 3.48 3.57 3.41 3.40

    Results

  • 28

    KPI 7: PROFESSIONAL DEVELOPMENT OPPORTUNITIES FOR ALL

    EMPLOYEE GROUPS (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 7a: Availability of Professional Development/Training

    Opportunities (Relates to AQIP Category 4, Valuing people, and Category 6, Supporting institutional needs)

    Description/Definition: A rating by IVCC employees participating in the Personal Assessment of

    the College Environment (PACE) regarding the availability of professional development/training

    opportunities.

    Methodology, Frequency and Data Source: This measure is the mean response by the following

    employee groups (Admin, Faculty, Support Staff, and Overall) to this PACE statement: the extent

    to which professional development and training opportunities are available. Ratings range from 1 =

    very dissatisfied to 5 = very satisfied. PACE is conducted every three years.

    Recent Results:

    FY13 Performance Target and Results: 2012 Fall PACE survey

    Administration Faculty Support Staff Overall

    Target 3.5 3.5 3.5 3.5

    Results

  • 29

    KPI 7: PROFESSIONAL DEVELOPMENT OPPORTUNITIES FOR ALL

    EMPLOYEE GROUPS (Relates to IVCC Strategic Goal 3, Grow and nurture all resources needed to provide quality programs and services)

    Measure 7b: Adequate Support for Faculty Development (Relates to AQIP Category 4, Valuing people, and Category 6, Supporting institutional needs)

    Description/Definition: A rating by IVCC faculty participating in the HERI Faculty Survey

    regarding support for faculty development.

    Methodology, Frequency and Data Source: This measure is the percentage of responding faculty

    who agree strongly or somewhat to there is adequate support for faculty development. This

    survey is conducted every three years.

    Source: ITIR\Surveys\HERI Faculty Survey\2007-2008 HERI Faculty Survey\

    FACULTY_2007_Profile (pg.14)

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring HERI survey

    Full-time respondents Part-time respondents

    Target 78% 92%

    Results

  • 30

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8a: Using Email to Communicate with an Instructor

    (Relates to AQIP category 1, Helping students learn, Category 3, Understanding students and other stakeholders needs,

    and Category 6, Supporting institutional needs)

    Description/Definition: Student rating of how often during the current school year at IVCC they

    have used email to communicate with an instructor.

    Methodology, Frequency and Data Source: This is the response mean to item 4k of the CCSSE

    survey, where 1= Never; 2 = Sometimes; 3 = Often; and 4 = Very Often.

    Source: ITIR\Surveys\CCSSE\CCSSE 2009 Spring\CCSSE Data

    Files\2009_means_size_enrlment_14583100.xls

    Note: IVCC results were significantly higher than other Small Colleges and significantly higher than the 06 CCSSE Cohort.

    Recent Results:

    FY12 Performance Target and Results: 2012 Spring CCSSE survey

    Target 2.7

    Results

  • 31

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8b: Using Computers in Academic Work (Relates to AQIP category 1, Helping students learn, and Category 2, Accomplishing other distinctive goals)

    Description/Definition: Student rating of how much IVCC emphasizes using computers in

    academic work.

    Methodology, Frequency and Data Source: This is the response mean to item 9g of the CCSSE

    survey, where 1= Very little; 2 = Some; 3 = Quite a bit; and 4 = Very much.

    Source: ITIR\Surveys\CCSSE\CCSSE 2009 Spring\CCSSE Data

    Files\2009_means_size_enrlment_14583100.xls

    Recent Results:

    FY12 Performance Target and Results: 2012 Spring CCSSE survey

    Target 3.24

    Results

  • 32

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8c: Using Computing and Information Technology

    (Relates to AQIP Category 1, Helping students learn, and Category 2, Accomplishing other distinctive objectives)

    Description/Definition: Student rating of how much their experience at IVCC contributed to their

    knowledge, skills, and personal development using computing and information technology.

    Methodology, Frequency and Data Source: This is the response mean to item 12g of the CCSSE

    survey, where 1= Very little; 2 = Some; 3 = Quite a bit; and 4 = Very much.

    Source: ITIR\Surveys\CCSSE\CCSSE 2009 Spring\CCSSE Data Files\ 2009_ means_ size_

    enrlment_14583100.xls

    Recent Results:

    FY12 Performance Target and Results: 2012 Spring CCSSE survey

    Target 2.7

    Results

  • 33

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8d: Percent of Online Credit Hours

    (Relates to AQIP Category 1, Helping students learn, Category 3, Understanding students and other stakeholders needs,

    and Category 6, Supporting institutional needs)

    Description/Definition: Percentage of online credit hours to fiscal year total credit hours.

    Methodology, Frequency and Data Source: Ratio of FY 10th

    day online credit hours FY 10th

    day

    total credit hours (excluding Sheridan Correctional Center). This measure is calculated annually

    using the Enrollment/Credit reports.

    Source: COLLEAGUE

    Recent Results:

    FY11-13 Performance Target and Results: FY11, FY12, FY 13

    FY11 FY12 FY13

    Target 9% 10% 11%

    Results

  • 34

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8e: Computer Labs are Adequate and Accessible

    (Relates to AQIP Category 1, Helping students learn, Category 3, Understanding students and other stakeholders needs,

    and Category 6, Supporting institutional needs)

    Description/Definition: Mean score of student respondents to item 34 of the Noel-Levitz Student

    Satisfaction Inventory (NLSSI).

    Methodology, Frequency and Data Source: This item is part of the Academic Services Scale of

    the NLSSI. The NLSSI is conducted at IVCC every three years.

    Source: ITIR\Surveys\Noel Levitz\Noel Levitz 07\Illinois Valley Community College SSI Fall

    2007

    Recent Results:

    FY11 Performance Target and Results: 2010 Fall Noel-Levitz Student Satisfaction Survey

    Target 5.67

    Results

  • 35

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND

    LEARNING (Relates to IVCC Strategic Goal 1, Assist all students in identifying and achieving their educational and career goals)

    Measure 8f: Adequate Support for Integrating Technology in My Teaching

    (Relates to AQIP Category 4, Valuing people, and Category 6, Supporting institutional operations)

    Description/Definition: HERI faculty survey item regarding support for integrating technology into

    their teaching.

    Methodology, Frequency and Data Source: The percentage of faculty respondents who agreed

    strongly or somewhat that there was adequate support for Integrating Technology into their

    teaching. The HERI faculty survey is conducted nationally every three years.

    Source: ITIR\ Surveys\HERI Faculty Survey\2007-2008 HERI Faculty

    Survey\FACULTY_2007_PROFILE.xls

    Note: only Full Time faculty were surveyed in FY05.

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring HERI survey

    Full-time respondents Part-time respondents

    Target 95% 95%

    Results

  • 36

    KPI 9: DIVERSITY AWARENESS (Relates to IVCC Strategic Goal 4, Promote understanding of diverse cultures and beliefs)

    Measure 9a: IVCC Encourages Contact Among Students from Different

    Backgrounds

    (Relates to AQIP Category 2, Accomplishing other distinctive objectives, and Category 5, Leading and communicating)

    Description/Definition: The mean score of students responding to item 9c on the CCSSE survey.

    Methodology, Frequency and Data Source: The mean score of students responding to the

    following query (CCSSE 9c). How much does this college emphasize encouraging contact

    among students from different economic, social, and racial or ethnic backgrounds? (1 = Very little;

    2 = Some; 3 = Quite a bit; 4 = Very much).

    Source: ITIR\ Surveys\CCSSE\CCSSE 2009 Spring\CCSSE Data

    Files\2009_means_size_enrlment_14583100.xls

    Recent Results:

    FY12 Performance Target and Results: 2012 Spring CCSSE survey

    Target 2.33

    Results

  • 37

    KPI 9: DIVERSITY AWARENESS (Relates to IVCC Strategic Goal 4, Promote understanding of diverse cultures and beliefs)

    Measure 9b: Noel-Levitz Diversity Scale (Relates to AQIP Category 2, Accomplishing other distinctive goals, Category 3, Understanding students and other

    stakeholders needs, and Category 6, Supporting institutional needs)

    Description/Definition: One of the twelve scales that make up the Noel-Levitz Student Satisfaction

    Survey.

    Methodology, Frequency and Data Source: The Responsiveness to Diverse Populations scale of

    the NLSSI. It includes six NLSSI items. It is the aggregated mean for student responses to: How

    satisfied are you that this campus meets the needs of: part-time, evening, older, under-represented

    populations, commuters & students with disabilities? The NLSSI is conducted at IVCC every three

    years.

    Source: ITIR\Surveys\Noel Levitz\Noel Levitz 07\Illinois Valley Community College SSI

    Fall2007\Illinois Valley Community College 12-2007.html

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring Noel-Levitz Student Satisfaction Survey

    Target 5.42

    Results

  • 38

    KPI 9: DIVERSITY AWARENESS (Relates to IVCC Strategic Goal 4, Promote understanding of diverse cultures and beliefs)

    Measure 9c: All Faculty Perception that Members of Three Groups Are

    Treated Fairly (Relates to AQIP Categories 2, Accomplishing other distinctive goals, and Category 4, Valuing people)

    Description/Definition: HERI faculty survey item regarding their perception of the treatment of

    three groups of faculty.

    Methodology, Frequency and Data Source: The percentage of faculty responding strongly or

    somewhat that the following three faculty groups are treated fairly: Faculty of Color; Women

    Faculty; Gay & Lesbian Faculty. The HERI faculty survey is completed every three years at IVCC.

    Source: ITIR\Surveys\HERI Faculty Survey\2007-2008 HERI Faculty Survey\ FACULTY_ 2007_

    PROFILE.xls Note: 2008 results are as follows: IVCC F/T Faculty respondents: Faculty of color = 87.9%; Women faculty = 91.5%; Gay & Lesbian

    faculty = 96.6%. IVCC P/T Faculty respondents: Faculty of color = 97.9%; Women faculty = 95.7%; Gay & Lesbian faculty = 95.7%

    Recent Results:

    FY11 Performance Target and Results: 2011 Spring HERI survey

    Full-time respondents Part-time respondents

    Faculty of

    Color

    Women

    Faculty

    Gay & Lesbian

    Faculty

    Faculty of

    Color

    Women

    Faculty

    Gay & Lesbian

    Faculty

    Target 95% 95% 95% 95% 95% 95%

    Results

  • 39

    Appendix A: KPI Acronyms

    CCSSE Community College Survey of Student EngagementStudent engagement survey completed

    every 3 yrs2006

    CCSSE

    CohortCCSSE uses a three-year cohort (2004-2006) in all of its

    data analysis in the 2006 Institutional Report.

    For returning colleges in the cohort,

    only the most recent year of

    participation is included.

    Cr Hrs Credit Hours Basic educational unit of measurement

    EC Early Entry CollegeStudents earn college credits while still

    enrolled in high school.

    FT/FT First-time/Full-time

    Students considered new to IVCC for a

    given term and who take 12 or more

    credit hours

    FT/PT Full-time/Part-timeFull-time = 12 or more credit hours; Part-

    time = less than 12 credit hours.

    HERI Higher Education Research Institute Faculty survey completed every 3 yrs

    IBEW Illinois Brotherhood of Electrical Workers

    Refers to the credit hours of students

    enrolled in the AAS in Electrical

    Construction Technology program

    delivered to electrical apprentices at

    Joliet.

    ICCB Illinois Community College BoardState system that governs all Illinois

    community colleges

    KPI Key Performance IndicatorIndicator that IVCC is achieving its

    mission

    NLSSI Noel-Levitz Student Satisfaction InventoryStudent satisfaction survey completed

    every 3 yrs

    OCC OccupationalAssociated with career and technical

    programs

    PACE Personal Assessment of the College IVCC staff survey completed every 3 yrs

    PCCS Partnership for College and Career Success

    Credit hours of students associated with

    high school career programs, earning

    college credit.

    SCC Sheridan Correctional Center

    IVCC has a contract to provide

    educational services at this institution.

  • 40

    Appendix B: KPIs Associated with Each Strategic Goal

    Strategic Goal 1: Assist all students in identifying and achieving their educational and career goals

    KPI 1: STUDENT ACADEMIC SUCCESS

    KPI 2: PLACEMENT OF GRADUATES IN EMPLOYMENT OR CONTINUING EDUCATION

    KPI 8: UTILIZATION OF TECHNOLOGY FOR TEACHING AND LEARNING

    Strategic Goal 2: Promote the Value of Higher Education

    KPI 2: PLACEMENT OF GRADUATES IN EMPLOYMENT OR CONTINUING EDUCATION

    KPI 4: DISTRICT POPULATION SERVED

    Strategic Goal 3: Grow and nurture all resources needed to provide quality programs and services

    KPI 3: SERVICE EXCELLENCE

    KPI 5: FISCAL RESPONSIBILITY/AFFORDABILITY

    KPI 6: JOB SATISFACTION

    KPI 7: PROFESSIONAL DEVELOPMENT OPPORTUNITIES FOR ALL EMPLOYEE GROUPS

    Strategic Goal 4: Promote understanding of diverse cultures and beliefs

    KPI 9: DIVERSITY AWARENESS

    Strategic Goal 5: Demonstrate IVCCs core values through an inclusive and collaborative environment

    KPI 3: SERVICE EXCELLENCE

    KPI 6: JOB SATISFACTION

  • 41

    Appendix C: KPI Measures by AQIP Category

    AQIP Category 1: Helping Students Learn

    Measure 1a1, 1a2, 1a3: Pass Rates on Professional/Occupational Licensure Examinations

    Measure 1b: Graduation Rate

    Measure 1c: First-time, Full-time Cohort Graduated, Transferred or Still Enrolled

    Measure 1d: All Full-time Success Rate

    Measure 1e: All Part-time Success Rate

    Measure 1f: Persistence Fall to Spring

    Measure 1g: Persistence Fall to Fall

    Measure 2a: All Occupational Graduate Placement in Employment or Continuing Education

    Measure 4a: Population Served

    Measure 4b: Percent of High School Graduates Enrolling

    Measure 8a: Using Email to Communicate with an Instructor

    Measure 8b: Using Computer in Academic Work

    Measure 8c: Using Computing and Information Technology

    Measure 8d: % of Online Credit Hours

    Measure 8f: Computer Labs are Adequate and Accessible

    AQIP Category 2: Accomplishing Other Distinctive Objectives

    Measure 1a1, 1a2, 1a3: Pass Rates on Professional/Occupational Licensure Examinations

    Measure 1b: Graduation Rate

    Measure 2a: All Occupational Graduate Placement in Employment or Continuing Education

    Measure 5c: Tuition and Basic Fee Rates

    Measure 8b: Using Computers in Academic Work

    Measure 8c: Using Computing and Information Technology

    Measure 9a: IVCC Encourages Contact Among Students from Different Backgrounds

    Measure 9b: Noel-Levitz Diversity Scale

    Measure 9c: All Faculty Perception that Members of Three Groups are Treated Fairly

  • 42

    AQIP Category 3: Understanding Students and Other Stakeholders Needs

    Measure 2a: All Occupational Graduate Placement in Employment or Continuing Education

    Measure 2b: Percent of IVCC Transferable Degree Grads Who Pursued Additional Education

    at IVCC or Transferred

    Measure 3a: How much does IVCC emphasizeproviding support you need to help you

    succeed at this college?

    Measure 3b: Quality of Student Relationships with Instructors

    Measure 3c: Quality of Student Relationship with Administrative Personnel and Offices

    Measure 3d: Service Excellence Scale on Noel-Levitz Student Satisfaction Inventory

    Measure 3e: Career and Technical Program Graduate Satisfaction

    Measure 3f: Student Campus Climate

    Measure 5c: Tuition and Basic Fee Rates

    Measure 5d: Reimbursable Credit Hours

    Measure 6d: Overall Faculty Job Satisfaction

    Measure 8d: % of Online Credit Hours

    Measure 8e: Computer Labs are Adequate and Accessible

    Measure 9b: Noel-Levitz Diversity Scale

    AQIP Category 4: Valuing People

    Measure 6a, 6b, 6c: PACE Employee Survey Categories

    Measure 6d: Overall Faculty Job Satisfaction

    Measure 6e: Want to be a College Professor

    Measure 6f: PACE Employee Campus Climate

    Measure 7a: Availability of Professional Development/Training Opportunities

    Measure 7b: Adequate Support for Faculty Development

    Measure 8f: Adequate Support for Integrating Technology in My Teaching

    Measure 9c: All Faculty Perception that Members of Three Groups are Treated Fairly

  • 43

    AQIP Category 5: Leading and Communicating

    Measure 6a, 6b, 6c: PACE Employee Survey Categories

    Measure 6d: Overall Faculty Job Satisfaction

    Measure 6f: PACE Employee Campus Climate

    Measure 9a: IVCC Encourages Contact Among Students from Different Backgrounds

    AQIP Category 6: Supporting Institutional Operations

    Measure 5a: Net Unit Cost

    Measure 5b1: Budgeted Revenues vs. Actual Revenues

    Measure 5b2: Budgeted Expenditures vs. Actual Expenditures

    Measure 5d: Reimbursable Credit Hours

    Measure 7a: Availability of Professional Development/Training Opportunities

    Measure 7b: Adequate Support for Faculty Development

    Measure 8a: Using Email to Communicate with an Instructor

    Measure 8d: % of Online Credit Hours

    Measure 8e: Computer Labs are Adequate and Accessible

    Measure 8f: Adequate Support for Integrating Technology in My Teaching

    Measure 9b: Noel-Levitz Diversity Scale

    AQIP Category 7: Measuring Effectiveness

    AQIP Category 8: Planning Continuous Improvement

    The overall process of setting measures and targets relates to AQIP Categories 7 and 8.

    AQIP Category 9: Building Collaborative Relationships

    Measure 6a, 6b, 6c: PACE Employee Survey Categories