Management By Management By Objectives Objectives By By Muskan Sharma Muskan Sharma
Management By Management By ObjectivesObjectives
By By
Muskan SharmaMuskan Sharma
IntroductionIntroduction
MBO is comprises of two majors MBO is comprises of two majors wordswords
1.Management1.Management
2.Objectives2.Objectives
1.Management1.Management
Management is a process, consisting Management is a process, consisting of planning, organizing, actuating of planning, organizing, actuating and controlling, performance and controlling, performance determine and accomplish the determine and accomplish the objectives by the use of people and objectives by the use of people and resourceresource
2.Objectives2.Objectives
Objectives are the aims which the Objectives are the aims which the management wishes to the management wishes to the organization to achieve.organization to achieve.
These are the These are the end point end point towards towards which all business activities like which all business activities like organizing, staffing, directing and organizing, staffing, directing and controlling are directed.controlling are directed.
Characteristics of Sound OnjectiveCharacteristics of Sound Onjective
It should be clear and acceptable.It should be clear and acceptable.
It should support each other .It should support each other .
It must be precise and measurable.It must be precise and measurable.
It should be valid (feasible).It should be valid (feasible).
Thus, every objective must meet these Thus, every objective must meet these criteria:criteria:
Is it Is it SpecificSpecific?? Is it Is it MeasurableMeasurable?? Is it Is it AppropriateAppropriate?? Is it Is it RealisticRealistic?? Is it Is it Time-boundTime-bound
Is it Is it specificspecific? Does it clearly talk about one thing, and both the ? Does it clearly talk about one thing, and both the staff member and the supervisor know exactly what output staff member and the supervisor know exactly what output they are talking about.they are talking about.
Is it Is it measurablemeasurable? Can the output be quantified?? Can the output be quantified?
Is it Is it appropriateappropriate? Does the staff member have the power to ? Does the staff member have the power to accomplish the task? Will it work?accomplish the task? Will it work?
Is it Is it realisticrealistic? Based upon experience & data, can the output ? Based upon experience & data, can the output be achieved in the allotted time with a given amount of be achieved in the allotted time with a given amount of resources?resources?
Is it Is it time-boundtime-bound? Is a specific, reasonable amount of time ? Is a specific, reasonable amount of time specified to accomplish each objective?specified to accomplish each objective?
Hierarchy of Objectives
Types of ObjectivesTypes of Objectives
Routine objectives Routine objectives
Innovation objectives Innovation objectives
Improvement objectivesImprovement objectives
8 Key Result Areas Where Managers 8 Key Result Areas Where Managers Must Pursue Clear ObjectivesMust Pursue Clear Objectives
Marketing Marketing Innovation Innovation Human organization Human organization Financial resources Financial resources Physical resources Physical resources Productivity Productivity Social responsibility Social responsibility Profit requirementsProfit requirements
Management by ObjectivesManagement by Objectives
Management by Objectives (MBO) was first Management by Objectives (MBO) was first outlined by Peter Drucker in 1954.outlined by Peter Drucker in 1954.
MBO is a MBO is a systematic and organizedsystematic and organized approach approach that allows management to focus on that allows management to focus on achievable achievable goalsgoals and to attain the and to attain the best possible resultsbest possible results from available resources. from available resources.
It aims to It aims to increase organizational performanceincrease organizational performance by by aligning goalsaligning goals and subordinate objectives and subordinate objectives throughout the organization. throughout the organization.
Employees get strong input to identify their Employees get strong input to identify their objectives, time lines for completion, etc.objectives, time lines for completion, etc.
MBO includes ongoing tracking and feedback in MBO includes ongoing tracking and feedback in the process to reach objectives.the process to reach objectives.
MBO is a PhilosophyMBO is a Philosophy
Reflects a Reflects a Proactive Proactive way of managing way of managing that is:that is:
Results oriented,Results oriented, Emphasizes Emphasizes accomplishments accomplishments
rather than inputs,rather than inputs, Encourages Encourages participation participation at all levels at all levels
of an organization (of an organization (collaborative; collaborative; shared power & self-managementshared power & self-management
Principle of MBOPrinciple of MBO The principle behind MBO is to make sure The principle behind MBO is to make sure
that everybody within the organization has that everybody within the organization has a clear understanding of the aims, or a clear understanding of the aims, or objectives, of that organization, as well as objectives, of that organization, as well as awareness of their own roles and awareness of their own roles and responsibilities in achieving those aims. responsibilities in achieving those aims.
Unity of magt action is more likely to occur Unity of magt action is more likely to occur when there is pursuit of a common objective.when there is pursuit of a common objective.
The greater the focus on results on a time The greater the focus on results on a time scale, the greater likelihood of achieving scale, the greater likelihood of achieving them.them.
The greater the participation in setting The greater the participation in setting meaningful work with accountable results, meaningful work with accountable results, the greater the motivation for completingthe greater the motivation for completing
INPUTSOUTPUTS
Strategic Planning
Organiza-tional
development
Information handling
Subsystem
Human Resource Planning And Development
Career planning
Reward System
Budgeting Others
Action
Planning
Implementation
Control & Appraisal
Setting Objectives
Hierarchy of Objectives
Transformation Process
Reenergizing the system
External constraints external opportunities & threats
Organizational
Boundary
Management by objectives aims to Management by objectives aims to serve as a basis forserve as a basis for
(A) greater efficiency through (A) greater efficiency through systematic procedures, systematic procedures,
(B) greater employee motivation and (B) greater employee motivation and commitment through participation in commitment through participation in the planning process, and the planning process, and
(C) planning for results instead of (C) planning for results instead of planning just for work planning just for work
MBO AdvantagesMBO Advantages
MBO programs continually MBO programs continually emphasize what should be done in emphasize what should be done in an organization to achieve an organization to achieve organizational goals. organizational goals.
MBO process secures employee MBO process secures employee commitment to attaining commitment to attaining organizational goals. organizational goals.
MBO DisadvantagesMBO Disadvantages
The development of objectives can The development of objectives can be time consuming, leaving both be time consuming, leaving both managers and employees less time managers and employees less time in which to do their actual work. in which to do their actual work.
The elaborate written goals, careful The elaborate written goals, careful communication of goals, and communication of goals, and detailed performance evaluation detailed performance evaluation required in an MBO program required in an MBO program increase the volume of paperwork in increase the volume of paperwork in an organization. an organization.
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