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RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES (Affiliated to G.G.S. Indraprastha University, Delhi)
Madhuban Chowk, Rohini, Delhi – 110 085
Curriculum Planner (Aug – Dec 2010)
Classes: Monday to Saturday
MBA 3rd Semester
Batch: 2009 – 2011
Class Coordinators: Ms. Sonika Bhoj (Sec – A) Ms. Arpital Kaul (Sec – B)
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Subject : Management of International Business Paper Code : MS - 203 Class : MBA, Semester – III Faculty : Prof. (Dr.) Ashish Chandra Course Description This is a beginner's course in International Business and shall cover the basics. Participants are expected to follow up on this course depending on their areas of interest in the electives that may be offered at a later stage. International Business has some unique characteristics, which makes it different from others subject in one way or another. Each International Business activity has a specific business implication. The course aims to systematically study the International Business concepts, their implications and finally its scope and role in business. The aim is to develop International Business skill sets to tackle business & marketing applications under different International business situations in different circumstances. Learning Objectives The objective of this course is to enable the students to manage business when the Organizations are exposed to international business environment. The various objectives are:
• To explore and understand the different challenges existing in International Business
• To gain an understanding of the theories and concepts of International Business • To understand, how to apply International Business concepts in the real world • To Analyze the Internaitonal Business Environment • To understand various International Business Strategies
Methodology It will include selected readings and consumer behaviour cases. The pedagogy would be a combination of lecture sessions and case discussions. The course participants are expected to read all the background readings before coming to class so that they can effectively participate in classroom discussion. It is expected that all participants must sufficiently be knowledgeable enough to discuss meaningfully in class to internalize the various nuances in the consumer behaviour concepts. Before starting up with a new unit/topic, an introduction session will be taken to make the students aware about the importance of studying a particular unit/topic. During the initial brainstorming session of few minutes, I will try to collect as many ideas and views as the students have (regardless of the fact that they are right or wrong) regarding
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the nature and importance or any other related aspect of the topic. This is basically an attempt to open the two-way sharing channel with the class and a sincere effort to thread everyone together and make them a part of the discussion as an interactive audience. Besides, an idea will be given regarding the weight age of the whole unit in the university examinations. This encourages student interest in a particular topic and they realize the relative importance of the unit. Session/Lecture Plan
Units Sessions
/ Hours Topics To Be Covered
Readings/ Books
Chapters
UNIT I
Nature and scope of
International
Management
12
Hours
Nature and scope of International Management 1. Introduction to International Business.
1.1 Introduction 1.2 Evolution and
Development of International Business
1.3 Factors leading to growth in International Business
1.4 Modes of International Business
1.5 Why companies engage in International Business
1.6 Significance of International Business
2. Concept and Definition of International Management
2.1 Introduction of International Management
2.2 Applying Thinking behind International Management
2.3 Globalization 2.4 Competitive Management
in International Management
3. Reasons for Going International 3.1 Internationalisation 3.2 To expand Sales 3.3 Explore source of
20.6 Cultural Sensitivity 21. Leadership Issues; Motivation. 21.1 Managing Repatriation 21.2 Relationship Between
MNEs and labor 22. Basic Models for
Organization Design in Context of Global Dimensions
23. Future of International
Management in the East, Global Operations Management.
23.1 Location for production 23.2 Management of
Inventory 23.3 Sourcing of Inputs 23.4 International Services
B1 B2
Chapter 21 & 22 Chapter 17
Revision 2 hrs. Revision, if required as there would be continuous revision and feedback from the students on previous topic(s) before
starting up next topic(s).
Case Discussions The following cases would be discussed in class: From Book: Deresky (2003). International Management: Managing across boarders and culture. Pearson Education. 1) FedEx versus UPS: Competing with contrasting Strategies in China. (Page No.325) 2) Pepsi’s Entry into India: A lesson in Globalisation (Page No.334) 3) Management of Human Assets at Infosys (Setting: India) (Page No.453) 4) A first time Expariate’s Experience in a joint venture in China (Page No.476)
From Book: Daniels, Radebaugh, Sullivan (2007). International Business. Environments and Operations. Pearson Education. 5) Disney Theme Park (Page No.27) 6) The Java Lounge : Adjusting to Saudi Arabian Culture. (Page No.43) 7) McDonald’s and Russia’s Economic Transition (Page No.113) 8) Zara: Value Creation in the Global Apparel Industry (Page No.345) Cases would be given one week before it is taken up in class. Participants are advised to thoroughly analyze the case prior to coming to class. Case will be discussed in detailed
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in the class and finally any participant may be invited to present the case summery to the whole class.
Suggested Readings B 1 Sharan Vyuptakesh, (2008), International Business, Pearson Education. B 2 Daniels, John D. and Radebaugh Lee H, (2005), International Business, Wiley India. B3 Hill, Charles W.L., (2005), International Business, Tata McGraw Hill. B4 Thakur M., Burton & Gene E, (2002), International Management, Tata McGraw Hill. B5 Lasserre Philippe, (2005), Global Strategic Management, Palgrave McMillan. B6 Hodgetts R. and Luthens F, (2003), International Management, McGraw Hill Inc.
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RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES 2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI, DELHI-85
Paper Code: MS-205 Paper Title: Information System Management Faculty: Ms. Shivani Raheja Courser Objective: Objective of the course is to teach management students about the importance of Information Systems. Students should know how information systems are designed and implemented in the various companies. This course also aims to let the management students learn about new technologies in the IT industry and how data is collected and processed.
DETAILED TEACHING PLAN
UNIT NO.
TOPIC No. of Hours required
Reference Books Chapter/Pages
UNIT-1 1. Meaning and Role of Information Systems.
2. Types of Information Systems: a. Operations Support
Systems, b. Management Support
Systems. c. Expert Systems, and d. Knowledge Management
Systems. 3. Information Systems for
Strategic Management: a. Competitive Strategy
Concepts, b. Strategic Role of
Information Systems. 4. Integrating Information Systems
with Business Strategy 5. Value Chain Analysis 6. Strategic Information Systems
Framework.
1 3 3 2 1 1
B -1 B -2 B - 3 B -4
Chapter 1,2 Chapter 1,2 Chapter 1,2 Chapter 1,2
UNIT-2 7. Planning for Information Systems:
2 2
B -1
Chapter 11,12,14,15
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UNIT NO.
TOPIC No. of Hours required
Reference Books Chapter/Pages
a. Identification of Applications,
b. Business Planning Systems and
c. Critical Success Factors, 8. Method of Identifying
Applications, 9. Risks in Information Systems. 10. Resource Requirements for
Information Systems: a. Hardware and Capacity
Planning, b. Software Needs,
11. Procurement Options – Make or Buy decisions,
12. Outsourcing as an Option.
2 5 2 2
B -2 B -3
Chapter 9, 10,11 Chapter 5,7,10
UNIT-3 13. Emerging Concepts and Issues in Information Systems:
strategic information, c. Failures of Past decision-
support systems, operational versus decision-support systems,
d. Data warehousing – the only viable solution, data warehouse defined
e. Data warehouse – i. The building
Blocks ii. Defining
Features, iii. Data warehouses
and iv. Data marts,
2 2 2 2 6 6 6
B – 1 ” B – 1
Chapter 6
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UNIT NO.
TOPIC No. of Hours required
Reference Books Chapter/Pages
v. Overview of the components, metadata in the data warehouse
18. Data Mining and its Applications,
a. What is Data Mining, b. Data Mining Defined, c. The knowledge discovery
process, d. OLAP versus data
mining, e. data mining and the data
warehouse, 19. Emerging Concepts in
Information System Design and Application.
a. Introduction to Agile Technology used in IT Industry
UNIT-4 20. Research Project: Examination of Current Issues Exploration of the Actual or Expected Impact on Employees, Industry or Government, Presentation of available Alternatives if Applicable,
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REFERENCE BOOKS: B -1 Kenneth, Laudon and Jane Laudon (2005). MIS: Managing the Digital Firm. B -2 James, A. O’Brien (2005). Introductio n to Information Systems B – 3 Jawadekar, W. S. (2004). Management Information Systems B -4 Turban, E., McLean, E. and Wetherbe, J. (2001). Information Technology for Management: Making Connections for Strategic Advantage TERM PAPER – Each student will have to prepare a term paper. Groups of five will be formed in the first week. The topics chosen will have to be submitted 17 August 2010. Upon approval of the topic the term paper preparation will commence and fortnightly progress report will be taken. The first draft of the term paper will have to be submitted by September 15, 2010, second draft after improvement by 20th October 2010 and the final paper by 15th November 2010. Each stage will have marks on a continuous comprehensive evaluation basis.
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RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name: Entrepreneurship & Small Business Development Course Code: MS 207 Students Targeted: MBA 3rd Semester Name of Faculty: Ms. Shivani Raheja Course Objective: This course aims at encouraging and developing the entrepreneurial skills of the students. The Course Aims at Instituting Entrepreneurship Skills in the Students by giving an overview of who the entrepreneurs are and what competences are needed to become an Entrepreneur or Entrepreneur. The Course aims at giving insights into the Management of Small Family Business, based on 3S Model: Stimulate Sustain and Support so that a spirit of Entrepreneurship can be inculcated among the student participants. Course Outcome: At the conclusion of the course, students should:
1. Have a clear understanding of the environment in which small firms operate and how it impacts on them;
2. Have a clear understanding of how small firms develop, grow and, in particular, how the role of the entrepreneur changes;
3. Have a clear understanding of the nature of entrepreneurship; 4. Have a sound knowledge of the functional areas of management that are necessary to
start-up and grow a business; 5. Have a sound knowledge of the sources of information and advice that are available to
help in the startup and growth of a business; 6. Have a sound knowledge of the sources of finance that are available for start-ups and
growth businesses; 7. Have a clear understanding of the growth strategies available to small firms and their pros
and cons; 8. Have developed a range of applied management skills in a holistic way.
5. CASE STUDIES 1. Satyam and GE 2. Darshan Enterprises 3. Air Asia 4. Mithailite
5. Project Planning – A Case
Study 6. Case Study of a Small Scale
Unit
Notes:
1. B1 - Desai, Vasant (2009), The Dynamics of Entrepreneurial Development & Management, Himalaya Publishing House B2 - Taneja, Satish & Gupta S.L. (2005) Entrepreneur Development New Venture Creation, Galgotia Publishing Co Notes - Notes will be provided from other sources like internet, magazines, etc.
2. Class Tests will be held after every Unit is complete. In case a unit has 2 Parts, then the class test will be held as per the importance of the topics covered.
3. Presentations & Assignments will be given every second and fourth week, so that the students have time to prepare during the Weekend.
4. The above teaching plan is a tentative schedule. It is likely to change with effect from class schedule and other extra activities.
5. It is recommended to study from latest editions of the books mentioned, if available.
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Subject : Consumer Behaviour Paper Code : MS - 209 Class : MBA, Semester – III Specialization : Marketing Faculty : Prof. (Dr.) Ashish Chandra Course Description The course introduces a wide range of behavioral concepts, and explores the strategic implications of customer behavior for marketers. The course challenges students to explore the realities and implications of buyer behavior in traditional and e-commerce markets. Key to the course is demonstrating how an understanding of buyer behavior can help to improve strategic decision making. Learning Objectives This course aims at enabling students to understand the process of consumer behavior, the various external and internal factors that influence consumer behaviour and to apply this understanding to the development of marketing strategy. The various objectives are: • To gain an understanding of the theories and concepts of buyer behavior • To apply buyer behavior concepts to what customers do in "the real world" • To improve skills in the research and analysis of customer segments, demand, and
market potential • To utilize knowledge of buyer behavior to enhance strategic decision making
Methodology It will include selected readings and consumer behaviour cases. The pedagogy would be a combination of lecture sessions and case discussions. The course participants are expected to read all the background readings before coming to class so that they can effectively participate in classroom discussion. It is expected that all participants must sufficiently be knowledgeable enough to discuss meaningfully in class to internalize the various nuances in the consumer behaviour concepts. Before starting up with a new unit/topic, an introduction session will be taken to make the students aware about the importance of studying a particular unit/topic. During the initial brainstorming session of few minutes, I will try to collect as many ideas and views as the students have (regardless of the fact that they are right or wrong) regarding the nature and importance or any other related aspect of the topic. This is basically an attempt to open the two-way sharing channel with the class and a sincere effort to thread everyone together and make them a part of the discussion as an interactive audience. Besides, an idea is given regarding the weight age of the whole unit/ each topic in the university examinations.
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Session/Lecture Plan
Units Sessions/
Hours Topics to be Covered
Readings/ Books
Chapters
UNIT I
Introduction to Consumer Behavior
12
Hours
1. Introduction to Consumer Behavior Perspectives toward the study of CB Scope and Relevance of Consumer Behavior Studies; 1.1 Perspectives on acquisition behavior
• Decision-making
• Experiential: • Behavioral
1.2 Exchange
• Resources of exchange • Two models of exchange
• Homans' basic exchange equation
• Equity theory 1.3 Consumer Information Processing
• THE ATTENTION STAGE • Types of Attention • THE COMPREHENSION STAGE
1.4 Social influence - compliance techniques 1.5 Consumer Involvement and Influences on consumer behavior 1.6 Buying Decision Process; 1.7 Basic Model of Consumer Behavior;
• An Early Model of Consumer Behavior
• EKB Model of Consumer Behavior
• Howard-Sheth Model of Consumer Behavior
• Bettman’s Model of Information Processing
• HCB Model of Consumer Behavior 1.8 Problem Recognition – Methods of
Revision 2 hrs. Revision, if required as there would be continuous revision and feedback from the students on previous topic(s) before starting up next topic(s).
V. Suggested Readings
B 1 : Schiffman L.G. and Kanuk L.L., Consumer Behaviour, 9th Edition, Prentice Hall of India, New Delhi. B2 :Assel Henry, (2005), Consumer Behaviour: A Strategic Approach, Biztantra, New Delhi. B3: Paco Underhill, Simon & Schuster, (2000), Why We Buy: The Science of Shopping. B4 : J. Paul Peter and Jerry C. Olson, Irwin, (1999), Consumer Behavior and Marketing Strategy, McGraw-Hill.
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Subject: Sales & Distribution Management Paper Code: MS – 211 Class: MBA, Semester – III Specialization: Marketing Faculty : Dr. Vikash Dahiya Course Description Effective Sales & Distribution Management is critical to the success of any firm in the highly competitive market environment present globally and emerging in India. Sales do not simply happen. Marketing Professionals need to devote much effort to ensure that sales do happen and in appropriately satisfactory numbers and value terms. Often what is not available and has no distribution reach – does not get sold. Marketing Professionals are cognizant of the close relationship between Sales and Distribution management. Both are critical to each other, and to the company success in relevant target market. Both need to be managed well (often together) and are both relevant to the making of an efficient and effective marketing efforts. Strongly recommended for all, would be business professionals. The course attempts to empower Marketers in crucial areas of Sales & Distribution Management. The course equips the Marketing Professional to tackle strategic decision making as well as routine tasks in Sales & Distribution Network. Learning Objectives: The course aims to impart skills and knowledge needed to manage sales force and distribution function so as to gain competitive advantage. As a successful marketer, the sales and distribution function needs to be properly managed, this incorporates understanding of various concepts, which the course aims to provide to the student participants. 1. To provide a basic understanding of the critical importance of Sales & Distribution
Management – Role, Concepts, Theory, and Applications in current day business efforts.
2. To develop among students the specialized knowledge of the various components of Sales & Distribution Management.
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3. To Integrate Theory & Applications concerning discharge of managerial responsibilities viz-a-viz Sales & Distribution Management – Concepts & Practices current in India Business Environment.
4. To get students to think as Business & Marketing Professionals involved in the effort of modern day business organization where Sales & Distribution understanding plays a crucial role.
5. To understand the process of strategic planning in sales including selection of markets and retail formats
6. To learn the various roles and responsibilities associated with Managing Sales Operations.
Methodology The pedagogy would be a combination of lecture sessions and case discussions. The course participants are expected to read all the background readings before coming to class so that they can effectively participate in classroom discussions. It is expected that all participants must sufficiently be knowledgeable enough to discuss meaningfully in class to internalize the various nuance in the Sales & Distribution Management concepts. Before starting up with a new unit/topic, an introduction session will be taken to aware the students about the importance of studying a particular unit/topic. During the initial brainstorming session of few minutes, the instructor/ faculty will try to collect as many ideas and views as the students have (regardless of the fact that they are right or wrong) regarding the nature and importance or any other related aspect of the topic. This is basically an attempt to open the two-way sharing channel with the class and a sincere effort to thread everyone together and make them a part of the discussion as an interactive audience. Session/Lecture Plan
Unit Topics To Be Covered No. of Hours Books Chapters & Pages
UNIT I
Introduction to Sales
Management
• The Sales Management Function – Scope and Importance;
• Personal Selling Process and Approaches
• Value Proposition – Customer Value Creation
• Types of selling – Alternative Sales Structures:
• Sales Resistance • Coordination of Selling with Other Departments.
Closing Sales
B 4
B 3
B 2 B 1
B 1
Ch 1& Ch 2
Chapter3
Chapter2
Chapter 2
Chapter - 15
UNIT- II Sales Force Management:
• Sales Force Job Analysis and Description;
• Recruiting and Selecting Sales Personnel
• Size of the sales force,
• Sales organization based on customer, geography, product and combinations
• Planning and Conduct of Sales Training Programs
• Current trends- sales training programs and motivating the sales force.
• Training Sales Personnel;
• Motivating the Sales Force
• Sales force compensation,
• Sales incentives and sales force evaluation
• Controlling the sales effort
• Ethical and Legal Issues in Sales Management;
• Evaluating Sales
8 Hours
B 2
B 4
B 3
B 1
B 2
B 4
Chapter 2
Chapter 6
Chapter 4
Chapter 7
Chapter 03
Chapter 8
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Performance
• Estimation of Sales Force – Workload, Breakdown and Incremental Analysis
• sales quotas, sales territories, sales audit
UNIT-III.
Distribution Planning and Control:
• Role and Function of Intermediaries;
• Selection and Motivation of Intermediaries
• Physical distribution and logistic management
• Logistic system analysis
• Organisation control
• Transportation
• Routing – Operation plans
• Participants in the physical distribution function,
• The environment of physical Distribution
• Channel Design strategies and structures,
• Selecting channel members,
• Setting distribution objectives and tasks
• Target markets and channel design strategies.
• Distribution Analysis;
• Control and Management;
• Channel Dynamics – Vertical Marketing Systems;
• Horizontal Marketing Systems;
• Multichannel Marketing Systems;
• Channel Conflict and Management.
8 Hours
B 3
B 4
B 1
B 2 B 4
B 2
Chapter 4
Chapter 6
Chapter 11
Chapter 8
Chapter 11
Chapter 5
UNIT-IV
Distribution System and Logistics;
• Physical Distribution System – Decision Areas;
• Different Modes of Transport in India; Their Characteristics;
• Distribution Costs;
• Control and Customer Service;
• Logistics Introduction – Functional Areas of Logistics;
8 Hours
B 2
B 1
B 4
B 2
Chapter12
Chapter 10
Chapter 15, 16
Chapter 13, 14
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• Logistics Integration for Customer Satisfaction;
• Supply Chain Management (SCM);
• Integration of Sales and Distribution Strategy; Case Studies.
B1 B 2
Chapter 10 Chapter 8,9
Suggested Text Book: B1. Still, R. R. & Cundiff, E. W., Govoni, N. A. P. (2003). Sales Management. Prentice Hall of India, Delhi. B2. Coughlan A.T., Anderson E., Stern L.W and Ansary A.E. (2001), Marketing Channels, Pearson Education. B3. Stanton, William J. etc. (2001). Management of Sales Force. Irwin, Chicago. B4. Spiro, R. (2004), Management of a Sales Force, 11th Edition, Pearson Education. B5. Sales and Distribution Management By Krishna K. Havaldar
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Detailed Teaching Plan
Course Name: Services Marketing Course Code: MS 215 Students Targeted: MBA 3rd Semester Name of Faculty: Dr. Vikas Dahiya Objectives of the course: This course aims at enabling students to apply marketing concepts and principles to the unique challenges and opportunities of services marketing to create customer value.
Aim of the course: The objective of this course is to emphasize how service organizations are different in many respects from manufacturing businesses. It requires a distinctive approach to planning and implementing marketing strategy.
TEACHING PLAN
S.No. Unit No.
Topic No. of Hours
Reference Book/s
Chapter/s Pages
1. I Introduction to Services Marketing
1. Distinctive Aspects of Sales & service Marketing
2. Developing Framework for analyzing services
3. Importance of Services Sector
4. Classification of Services 5. Services Marketing
Process 6. Tangibility Service
Spectrum 7. Characteristics of Service 8. Case Study
9 Hours
B1 PPT & Chapter 1
2. II Customers buying Considerations and Behavior:
1. Search, Experience & Credence
10 Hours
B1
PPT & Chapter 2, 3 & 5
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2. Defining and Measuring Service Quality
3. GAPs Model 4. Defining and Measuring
Customer Satisfaction 5. Service Recovery 6. Targeting Customers and
Building Relationship 7. Positioning a Service in
the Market Place 8. Customer perception 9. Service Encounters
3. III Services Marketing Mix: 1. P’s of Marketing 2. Services Design and
Development 3. Service Blueprinting 4. Physical Evidence and
Servicescape 5. Developing Pricing
Strategies 6. Communicating and
Promoting Services 7. Developing and Managing
the Customer-Service function
8. Employee and Customer Role in Service Delivery
9. Organizing and Implementing the Marketing Effort
9 Hours
B1 PPT & Chapter 8-13
4. IV Marketing Applications in Select Service Industries:
1. Hospitality Services 2. Tourism Services 3. Banking Services 4. Health and Insurance
Services 5. Challenges, Issue &
Trends in above industries 6. Current Affairs 7. Case Studies
6 Hours
PPT
B1:- Service Marketing, Zeithmal, Valarie A, Mitner, Mary Jo, Gremler, Dwayne D, Pandit Ajay, Tata McGraw-Hill, 4th Edition
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RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name: International Financial Management Course Code: MS 217 Students Targeted: MBA 3rd Semester Name of Faculty: Mrs.Upasana Diwan Aim of the course:
The aim of this course is to provide students with a deep understanding of financial management issues in a global setting. The course aims to help students develop analytical tools that incorporate key international considerations into fundamental financial decisions. It provides opportunities to build the skills needed to create and capture value across borders.
How will it help MBA students?
IFM is intended for students who will be involved in cross-border investment and financing decisions as multinational firm managers, transaction advisors (investment bankers, commercial bankers, or consultants), or investors (research analysts or money managers). Students seeking to reinforce the foundations of finance with particular attention to issues related to international finance and economics would also benefit from this subject.
TEACHING PLAN
S.No. Unit No.
Topic No. of Hours
Reference Book/s
Chapter/s Pages
1. I Global Financial Environment Overview: 1.International Financial
Management: 2.Overview
-Introduction -Theoretical developments in IFM -International financial markets -Domestic capital markets and their linkages
7
B1
Ch.1-5
29
-Foreign financial markets -Euro market -Role of international financial manager
1.2 International Monetary System -Gold standard
-Free floating currencies between the wars -Bretton woods -International Monetary Fund and its role
1.3 European Monetary System -Introduction -Organization of the
European System of Central Banks
1.4 International Financial System and Capital Flows
-Introduction -Role of Financial Markets -Impact of Globalization
1.5 Balance of Payments -Introduction -Concept and methods of
BOP -Uses and Trends in BOP -Difference between BOP
Data and Customs Data
2. II Foreign Exchange Market: -Introduction -Markets and Market Participants -Foreign Exchange Transactions -Exchange Rate Quotation and Arbitrage -Spot and Forward
-Foreign Exchange Market in India
9
B1
Ch – 6
3. III Exchange Rate Determination: 3.1Managing Exchange Rates and Forex Reserves - Introduction
10 B1
Ch-7,8,9,10
30
-Three Tier structure in India -Exchange Rate System -Foreign Exchange Reserves 3.2 Exchange Rate Theories -Purchasing Power Parity Theory -Interest Rate Parity -International Fisher Effect -Determination of Exchange Rate -Theory of Demand and Supply 3.3 Currency Futures and Options -Introduction -Currency Futures -Currency Option Pricing -Hedging Currency Positions -Implications for Managers 3.4 International Swap Market -Introduction -Basic Swap Structure -Swap Risk and Exposure -How to reduce Swap Risk? 3.5 Problems
Ch - 23 Ch – 21 Ch – 20 Ch – 22 Ch – 50
4. IV Foreign Investment Decision: 4.1Foreign Investment in India - Recent Trends - Foreign Direct Investment - Foreign Portfolio Investment 4.2 Multinational Capital Budgeting -Basic Framework -Issues in Foreign Investment Analysis -Exchange Rate Change and Inflation -Political and Economic Risk Analysis -Project Evaluation Criteria -Methods of Project Evaluation -Problems 4.3Cost of Capital and capital
Structure of the
9 B1
Ch 24-29
31
multinational firm -Introduction -Optimal Capital Structure -Cost of capital theory and methods -Illustrative Problems
B1: International Financial Management, By: V.K. Bhalla
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RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name: Financial Markets & Institutions Course Code: MS 219 Students Targeted: MBA 3rd Semester Name of Faculty: CA. Mr. Amit Kumar Gupta Course Objective: The objective of the course is to prepare students for today’s dynamic financial environment. The scope comprises the diversity of financial instruments and institutions, and the latest developments and issues from the financial arena - domestic as well as international. The purpose of the course material is to apply general finance concepts specifically to the management of financial institutions. We will examine the evolving structure and role of financial markets and financial institutions in providing financial intermediary services to the economy in the dynamic Information Age. Attention will be given to financial markets in the context of intense global competition, increased capital mobility and global harmonization due to the recent domestic and international deregulation of financial intermediaries. Additionally, the various forms of risks faced by financial intermediaries will be covered, with an emphasis on the risk management techniques available to managers of financial institutions like commercial banks. Course Outcome: Upon completion of the course students should be able to:
1. Understand what a financial system is and does, and the distinct functions of each component
2. Understand some important financial instruments 3. Understand the relationship among assets, agents, and institutions 4. Critically evaluate the institutions and instruments of modern financial activity.
S.No. Unit
No. Topic No. of
Hours Reference Book/s Chapter/s
Pages 1. I Financial Markets in India:
10. Indian Money Markets & Recent Reforms
11. Call & Money Market 12. Treasury Bill Market 13. Commercial Bill Market 14. Markets for Commercial Paper
& Certificate of Deposits 15. Recent Development in Capital
Markets in India 16. Role of SEBI 17. Merchant Banking 18. Venture Capital
Hills Publishing Co. Ltd • Notes - Notes will be searched from various other sources of information like internet,
journals • Class Tests will be held after every Unit is complete. In case a unit has 2 Parts, then the
class test will be held as per the importance of the topics covered.
• Presentations & Assignments will be given every second and fourth week, so that the students have time to prepare during the Weekend.
• The above teaching plan is a tentative schedule. It is likely to change with effect from class schedule and other extra activities.
• It is recommended to study from latest editions of the books mentioned, if available.
34
Detailed Teaching Plan (Aug.- Dec. 2010)
Paper Code: MS 221
Paper Title: Security Analysis And Investment Management
Faculty Name: CA Amit Kumar Gupta
Objectives of the course: The basic objective of the course is to acquaint the students in respect to the investment decisions related to financial assets, the risks and the returns involved, to make aware about the functioning of securities market alongside the theories and concepts involved in portfolio management. Aim of the course: To acquaint student with the knowledge and expertise of handling real life situations related to the subject.
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name : Industrial Relations and Labour Laws. Course Code : MS 227 Course : MBA III Sem. Name of Faculty: Mrs.Sonika Bhoj Objective of the Course : The Management of employees, both individually and collectively, remains a central feature of organizational life. This course is an attempt to understand the conceptual and practical aspects of employee relations at the macro and micro levels. Keeping in mind the need of the subject; class notes, case studies and exercises shall be attached in the subject file as the lectures progress.
TEACHING PLAN
S.No. Unit
No. Topic No. of
Hours Reference Book/s Chapter/s
Pages 1. I 1. Introduction to Industrial
Relations: a. Concept of IR-Definition,
importance, characteristics & scope.
2. The dynamic context of IR: 2. The dynamic context of IR: 2. The dynamic context of IR: 2. The dynamic context of IR: a. Globalization and the National
Economy, b. Responses to Competitive c. Pressures. d. Changes in employment e. Practices.
3.3.3.3. The Actors in employee The Actors in employee The Actors in employee The Actors in employee relations relations relations relations :
a. Management, Unions and state Government
4444. Role of trade Union in Industrial Relation Case study of Heavy Industries Ltd.
1hr 2hr 1hr 2hr 1hr
B1 Hand outs J1 Hand outs B1
Chapter 2 Hand outs Page18-21 Hand outs Chapter 5
2. II 5. Interactions & Outcomes in Industrial Relations:
a. Introduction
2hrs
B2.
Chapter 27
38
b. Workers Participation in management.
c. Concept, Objective & Forms & handling of misconduct.
6. Ethical Codes & IR 7. Discipline & Grievance Management:
a. Forms of misconduct. b. Causes of misconduct. c. Concept & nature of discipline d. Code of discipline e. Concept & nature of emp.
Grievances f. Grievance procedure in Indian
Industry Case study : A worried CEO 8. Collective Bargaining:
a. Concept, Significance b. Functions of collective c. Bargaining d. Procedure of Negotiation e. Trends & Growth of f. Collective Bargaining. in India g. Obstacles to collective h. Bargaining in India.
Case Study of BHEL, Bangalore
1 hr 3 hr. 3 hr 1 hr
B3 B1 B3 B1
Chapter 16 Chapter 14 Chapter 15 Chapter 17
3. III 9. Legal Framework of Industrial Relations: a. Concept of Industrial Dispute b. causes of industrial disputes. c. Impact of I .D. d. Industrial Unrest in India Strike situation –case study on escorts 10. Settlement Machinery :
a. Concept b. ID settlement machinery: c. Conciliation, Arbitration &
Adjudication 11. Legislation:
a. The Trade Unions Act 1926:Concept, Objective , scope of the Act.
b. Registration of TU c. Duties and liabilities of TU d. Rights and privileges of TU e. Dissolutions of TU
f. Name of the few TUs in India 12. Industrial Dispute Act 1947
a. Objective, scope , coverage. b. Industrial Disputes. c. Constituting works committee d. Illigal strikes and Lockouts e. Unfair labour practices. f. Grievance settlement Authority
Case Study 13. The Factory’s Act 1948
a. Definitions , objective ,scope b. Inspection of factory c. Health & safety of workers d. employment for an adult
14. The Maternity Benefits Act 1961
a. Concept , Objective & b. Applicability, definition c. Maternity benefits. d. Leave and nursing breaks.
2 hr. 2 hr 2 hr
B5 Hand Outs B1 Hand Outs B1 Hand Outs
Chapter 9 Hand Outs. Chapter 26 Hand Outs Chapter 30 Hand Outs
4. IV 15. Industrial Relations & the Emerging Scenario:
a. Industrial Relations & Technological Change
b. Concept of technological changes
c. Employee responses to tech. changes:- impact of rationalization and Automation in India
16. International Labor Organization (ILO):
a. Concept & Structure of ILO b. Impact of the ILO on the
Indian Labour scene c. Procedure of membership d. Finance of the ILO
17. Managing Without Unions a. Union less management b. Group Discussion
18. The Future Direction of Industrial Relations. a. Future Challenges b. Difficulties between Unions and
management
2 hr 3 hr 2 hr 2 hr
B4 B3 B3 B4 Hand Outs Hand outs NP 1
Chapter 13 Chapter 32 Chapter 33 Chapter 14 Hand Outs Hand outs Times Ascent first page HR Download
Notes: B1 : Industrial Relations(Concept& Issues) by T.N.Chabbra & R.K.Suri
40
B2 : IR&LL (S.C.Srivastav) B3 : Dynamics of IR by ( Memoria & Gankar) B4 : I.R. by Arun Monnappa B5 : I R.&C.B. by Nirmal singh &Bhatiah J1 : Personnel Today Journal April-June 2009, vol.xxx+1 NP 1 : Times Ascent first page HR Download. Syllabus will be supplemented by relevant case study, Articles and ppts.
41
Detailed Teaching Plan (Aug.- Dec. 2010)
Paper Code: MS 229
Paper Title: Training & Development Systems & Practices
Faculty Name: Ms. Arpita Kaul
Course: MBA
Keeping in mind the need of the subject; class notes, case studies and exercises should be attached in the subject file as the lectures progress. Objectives of the course: This course aims at educating students on importance of training needs and issue of human resource development in organization. The persons involved in up rating management skills pose issues of design and delivery and review of training requirements, which also stands the objective of the given course.
Aim of the course: This course helps students to conduct training need analysis, design, conduct and evaluate training programmes.
DETAILED TEACHING PLAN
S.No. Unit No.
Topic No. of Hours
Reference Book/s
Chapter/s Pages
1. I Introduction 1. The changing organizations 2. HR Functions 3. Training Functions 4. Models of Training 5. The Learning Organization 6. Training as Consultancy 7. Understanding Learning Concepts 8. Training and lifetime education
10 B1
Ch1 Ch2
2. II Training Needs Analysis 1. The Process and Approaches of
TNA 2. Team Work for Conducting 3. Training Needs Analysis 4. TNA and Training Process
Design.
10 B2 Ch 4
42
3. III Training Design & Evaluation 1. Understanding and Developing Objectives 2. Facilitation of training with focus on trainee (Motivation of trainee, reinforcement, goal-communication etc.) 3. Training with focus on training design (learning environment, pre-training communication etc.) 4. Facilitation of transfer with focus on organization intervention 5. Training Methods 6. Implementation & Evaluation of Training
12 B2
Ch5 Ch6 Ch7
4. IV Management Development 1. Approaches 2. Sources of Knowledge 3. Types of management
development 4. EDP
10
Note : Students will be asked to prepare presentations on the courseware and ten marks assessment will be based on the presentation, material and skills. Students will also be asked to prepare a training manual on the topic of their choice and ten marks assessment will be based on that. Case studies, role plays & activities will be taken up as and when required. Books B1 : Sloman, Martin (1996). A handbook of training strategy. Mumbai, India, Jaico Publishing House. B2 : Blanchard, P.Nick & Thacker James W. Effective(2004) Training Systems, Strategies, and Practices. Second Edition.New Delhi, India.Prentice Hall of India Private Limited B3 : Indian Journal of Training and Development B4 : Turner David((1995).Role Plays: A sourcebook of activities. First Edition. New Delhi, India. Viva Books Private Limited
Keeping in mind the need of the subject; class notes, case studies and exercises should be attached in the subject file as the lectures progress. Objectives of the course: This course aims at educating students on importance of training needs and issue of human resource development in organization. The persons involved in up rating management skills pose issues of design and delivery and review of training requirements, which also stands the objective of the given course.
Aim of the course: This course helps students to conduct training need analysis, design, conduct and evaluate training programmes.
TEACHING PLAN S.No. Unit
No. Topic No. of
Hours Reference Book/s Chapter/s
Pages 1. I Introduction to Performance
Management & Performance Appraisal : 1. Foundations of Performance
Appraisal & Performance Management Process
2. Model of PM and its application
3. Philosophy behind PM & its uses
4. Application of PM
12
B1 B2 B3 B4 B3
Ch9 Ch 10 Ch4 Ch 4 Ch 8 Ch12
2. II Various Aspects of Performance Appraisal :
1. Identifying & Measuring Employee Performance
2. Uses of PM 3. Who conducts appraisal 4. 360 degree
10 B3 B1 B2 B3 Journals, magazines and
Ch 15 Ch 11 Ch9
44
5. E- HR 6. Methods for appraising
performance
net B2
Ch18 Ch 10
3. III Performance Audit : 1. Developing
performance standards 2. Conducting
performance review & pm documentation
3. Potential Appraisal
10 B1 B3
Ch9 Ch 16 Ch19
4. IV Feedback counseling and coaching :
1. Ongoing Mentoring and protégé development
2. Annual Stocktaking 3. Performance related pay 4. Appraising for rewards &
recognition
10 B3 B5 Journals, magazines and net B3 Magazines, journals and net
Ch 20 Ch 13
Note : Students will be asked to prepare presentations on the courseware and ten marks assessment will be based on the presentation, material and skills. Students will also be asked to prepare An assignment on the topic and ten marks assessment will be based on that. Case studies, role plays & activities will be taken up as and when required. Books : B1: Dessler, Gary & Varkkey, Biju(2009).Human Resource Management.Eleventh Edition. Delhi. Prentice Hall B2 : DeCenzo, David A. & Robbins Stephen P.(2006).Fundamentals of Human resource Management. Eight Edition. Delhi. Wiley India B3: Armstrong, Michael & Baron Angelina. Performance Management.Delhi. Jaico Publishing House B4: Dwivedi R.S..(1997). Managing Human Resources. Delhi.Galgotia Publishing Company. B5: Rao,T.V. (2004).Performance management and appraisal systems.delhi.Response Books
45
RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name: International Business Environment Course Code: MS 241 Students Targeted: MBA 3rd Semester Name of Faculty: Ms. Deepti Laroia Objectives: The purpose of the course is to familiarize students with various environmental factors and forces that affect a firm’s overseas operations and learn to manage international business. Aim: Business decisions in general and strategies in particular are influenced by the business environment - those external factors like the economic, political/regulatory, social/demographic, technological and natural factors which make up the opportunities for and threats to business. That formulation of strategy is some times defined as establishing a proper firm-environment fit highlights the importance to Management of a thorough understanding of the business environment. With the progressive liberalization and surging globalisation, business environment is increasingly becoming international in several dimensions even for local firms.
TEACHING PLAN S.NO.
UNIT NO.
TOPIC No. of Hours
Reference Book/s
Chapter/s Pages
1. 1 International Business and Environment:
1.1 An Interface; World Trade in Goods and Services
1.2 Major Trends and Developments
1.3 Framework for Understanding International Business Environment:
1.4 Analysis of Physical, Demographic, Economic, Socio-cultural, Political, Legal and Technological Environment of a
10hrs B1 B2
Chapter-1
46
Foreign Country 1.5 Legal Framework of
International Business: 1.6 Nature and
Complexities; Code and Common Laws and their Implications to Business;
1.7 International Business Contract – Legal Provisions;
1.8 International Sales Agreements Rights and Duties of Agents and Distributors.
1.9 Case: McDonald’s and Russia’s Economic Transition
2. 2 Global Trading Environment: 2.1 Liberalization of
World Trade. FDI 2.2 FDI Impact on the
Economy 2.3 Multinationals and their
Economic Impact; 2.4 Political and Legal
Impact of Multinational Corporations;
2.5 Strategies for Dealing with Multinations;
2.6 Technology Transfer –Importance and Types,
2.7 Issues in Transfer of Technology to Developing Countries.
8hrs B1 B2
Chapter-6,7
3. 3 International Financial Environment:
3.1 Foreign Investment – Types and Flows;
3.2 Asian Model, 3.3 Monetary System-
Exchange Rate Mechanism and Arrangements
3.4 Movements in Foreign Exchange Rates
3.5 Impact on Trade and Investment Flows
8hrs
B1
Chapter-10
47
3.6 Global Capital Markets 3.7 Euro Currency.
4. 4 International Economic Institutions and Regional Economic Groups:
4.1 IMF, World Bank, MIGA, UNCTAD and WTO; ATC, GSP and
4.2 International Commodity Agreements.
4.3 ICA Forms and their Functioning
4.4 Multilateralism Vs. Regionalism; EU, NAFTA, ASEAN, SAFTA
4.5 Regional Economic Groupings
4.6 Case Study: Wal-Mart de Mexico
7hrs B1 B2
Chapter-2,3
Note:
1. Current issues will be discussed relating to International Business Environment 2. Assignments will be given on current issues relating to the subject.
Books: B1: International Business Environment by Dr Francis Cherunilam B2: Daniels, John D. and Radebaugh, Lee H. International Business
48
RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES
2A and 2 B, Phase I, MADHUBAN CHOWK, ROHINI DELHI-85
Course Name: International Economics Course Code: MS 247 Students Targeted: MBA 3rd Semester Name of Faculty: Ms. Deepti Laroia Objectives: The basic objective of this course is to acquaint the students with the concepts, techniques and policies in the field of International Economics to understand the dynamics of International Trade.
TEACHING PLAN
S.NO. UNIT
NO. TOPIC No. of
Hours
Reference Book/s
Chapter/s Pages
1. 1 International Trade Theory : 1. Introduction to
International Economics, 2. Law of Comparative
Advantage, 3. Standard Trade Model, 4. Factor Endowments and 5. Heckscher Ohlin Theory 6. Economies of Scale,
Imperfect Competition and International Trade
7. Case Study: Indian Cashew Processing Industry
12hrs B1 B2 B3
Chapter-
1-6
2. 2 International Trade Policy: 1. Tariffs and Non-tariff
Barriers in International Trade
2. Economic Integration – Custom Unions and Free Trade Areas
10hrs
B1
Handouts
Chapter-
8-10
3. 3 Balance of Payments and Exchange Rates:
10hrs
B1
Chapter-13-15
49
1. Balance of Payments, 2. Foreign Exchange
Markets and 3. Exchange Rates, 4. Determination of
Exchange Rates.
B4 Handouts
Chapter-25
Chapter-24
4. 4 Open-Economy Macroeconomics:
1. The Price Adjustment Mechanisms with Flexible and Fixed Exchange Rates,
2. Income Adjustment Mechanism and Synthesis of Automatic Adjustments,
3. Other Adjustment Policies.
10hrs B1
B4
Chapter-
16-18
Chapter-25
Books: B1 : International Economics by Salvatore Dominicks . International Economics. John Wiley Sons, Inc B2: Mannur, H. G. (2003). International Economics, Second Edition, Vikas Publishing House, New Delhi. B3: Krugman, Paul and Maurice Obstfeld (2004). International Economics. New York, Addison Wesley. B4: International Economics. John Wiley Sons, Inc.Macroeconomics by D.N. Dwivedi
Computer Lab Rules 1. The students are advised to inspect their computers at the beginning of the class to see
that they are in proper working condition.
2. The students should use the computer labs only when the facilities are being
supervised.
3. The students should not allow others to use their assigned class computers during the
class and ensure that before leaving the classroom their work area is clean as well as
in order in all respects.
4. The students are not supposed to enter the control panel or BIOS of the computer or
run a window explorer program. They should not examine or alter any computer
operating system, change any control panel settings or BIOS setting.
5. Mobile phones must be switched off in the lab and the defaulter would be imposed
minimum fine of Rs.100/- at least or/ and any disciplinary action deemed fit by the
institute can also be taken.
6. Food or beverages are not allowed in computer labs. Consumables and belongings
should be left in the lab cabins provided for the purpose on their own risk.
7. The behavior in the labs must be conducive to academic pursuits. Use of internet for
non-academic pursuits is not permissible. Playing computer games, rude behavior,
loud music, etc., are not allowed.
8. Damage caused by any student in the computer labs will have to be compensated by
the student(s).
9. The students should not use the floppy/CD/pen-drive without permission of lab In-
charge or instructor.
56
10. Students should maintain decorum in the lab. Any misconduct shall be strictly dealt
with.
11. The students are instructed not to delete, erase or alter any files, folders, icons,
shortcuts or computer applications. They should not save, copy or download any file
outside the scope of class assignments onto class computers or onto the computer
network without instructor’s permission.
12. The students are advised not to disconnect, tamper with or move any computer,
computer parts (not even a mouse or mouse pad), or connect cables without
instructor’s prior permission.
13. The students should not use computers other than the assigned one, for the class
work.
57
________________________________________________________________________ List of HolidaysList of HolidaysList of HolidaysList of Holidays
S.No. Name of the holiday Date according to Gregorian Calendar
Day of the week
1 Independence Day 15th August Sunday 2 Rakshabandhan 24th August Tuesday 3 Janamashtami 02nd September Thursday 4 Idu’l Fitr 11th September Saturday 5 Mahatama Gandhi’s Birthday 02nd October Saturday 6 Maharishi Valmiki’s Birthday 22nd October Friday 7 Diwali (Deepavali) 05th November Friday 8 Idu’l Zuha (Bakrid) 17th November Wednesday 9 Guru Nanak’s Birthday 21st November Sunday 10 Muharram 17th December Friday 11 Christmas Day 25th December Saturday