Management Accounting Assignment Wendy’s Chili : A Costing Conundrum Prepared by: Amit Yadav 5A Ashish Khola 12A Khushit Mehta 21A Rohit Nadgouda 37A Sameeksha Gupta 42A
Dec 22, 2015
Management Accounting Assignment
Wendy’s Chili :A Costing Conundrum
Prepared by:
Amit Yadav 5AAshish Khola 12A
Khushit Mehta 21ARohit Nadgouda 37ASameeksha Gupta 42A
Introduction
Wendy’s Inc. founded in Columbus, Ohio in November 1969
Focus on providing old fashioned, cooked-to-order hamburgers; reasonably priced and quickly served
Four offerings – Hamburger, French fries, Frosty dairy dessert and Chili
Growth by franchising
Drive-through concept very popular in urban and suburban areas
Income from sales and franchise royalties being the major avenues of revenue
Introduction of more varieties and food items in the menu
By the onset of the third millennium, elimination of one food item was deemed necessary
Chili was brought under scrutiny and critically examined
Cost, effort, preparation and sales (revenue) were calculated and evaluated
Initial success and rapid growth in an apparently saturated industry
Targeted a different segment – young adults and adults
Product differentiation – “Old fashioned” hamburger
Customers could see the preparation process and it was made to order leading to higher customer satisfaction
Unique shape that appealed to the customers and also gave the impression of the patty being bigger than the burger
Customers liked the taste of Wendy’s a lot – more than those of its competitors’ products (Mc Donald’s, Burger King)
Limited Menu – Pros and Cons and future menu expansion
Advantages:
• Time saving due to preparation of only few specific items
• Cost saving due to smaller range of products
• Reduced price due to low cost which would entice and attract customers
• Specialization and development of expertise in preparation
• Value addition – 256 varieties of hamburgers with a core menu of only four items
Limited Menu – Pros and Cons and future menu expansion
Disadvantages:
• Threat from competitors – they may provide more “core” products and varieties
• Not suited for vegetarian customers
• Customers who wanted variety and option would be dissatisfied
• This could potentially lead to loss of customers to competitors
Future menu expansion:
• To cope with increasing competition, diversified customers and changing trends, Wendy’s finally decided to expand its menu offerings
• It thus started offering Salad Bar and Chicken
Success of Wendy’s drive-through window concept
First mover advantage
Started in 1970s
Pioneer and originator of the concept
Convenience and ease offered along with the uniqueness and novelty of the idea
Cost of a bowl of Chili
Assumptions:• Time taken for preparation is assumed 15 minutes (as average is 10-15
minutes; but, the different activities add up to more than 15 minutes – so higher range is taken)
• Assistant manager is the only staff member to work on chili preparation hence only his salary is considered
Cost of a bowl of Chili
All the data for servings is calculated for an 8 oz. intended pot, consisting of 57 servings
Thus, we have reduced the sunk costs from the full cost to arrive at the out-of-pocket cost
Chili is the fourth item on the menu and is a separate offering which requires 12 pounds of beef patties per serving.
However, the beef patties are taken from pre-cooked previous patties for 90% of the time, so 90% of the cost of patties ($42 per batch) is subtracted as sunk cost, since the patties would have gone waste anyway
Profitability of Chili
For determining profitability, we have considered only the dine-in cost, as that happens to be the majority mode of sales
Also, we have considered the out-of-pocket cost as it considers only relevant costs for determining profitability
Both the variants are profitable
Chili – continue or drop?
Very profitable venture. It should be continued
Sales are at around 5% of total store sales, which shows very little contribution to the overall revenue
Growth of sales revenue is good and can be leveraged to earn higher profits
Hence, after critical examination, we feel that Chili should be continued the menu