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Marketing to the Niche
35

Marketing to the niche

Jan 23, 2015

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Education

JMH Consulting

More competition in higher education means more targeted programs will succeed. The challenge is how do you market those programs. Learn how to market to the niche!
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Page 1: Marketing to the niche

Marketing to the Niche

Page 2: Marketing to the niche

What is niche marketing?

• Small, highly specialized groups of prospects

• Combines geographic, demographic, and psychographic targeting

Page 3: Marketing to the niche

Why is it important

• More degrees and certificate programs

• More competition

• Limited marketing budget

• Greater opportunities for online marketing

Page 4: Marketing to the niche

Awareness

Interest

Engagement

Conversion

“Old Think” – The Marketing Funnel

Page 5: Marketing to the niche

The Old Way…

Focused on the University Brand

Page 6: Marketing to the niche

The New Way…

Focused on Program Differentiation

Page 7: Marketing to the niche

The End Game with Niche Marketing

• Fewer leads• Higher quality prospective

students• More likely to self-select• Each prospect is important

Page 8: Marketing to the niche

Build infrastructure before launch

• Web site• Landing pages • Inquiry form• CRM• Dedicated

phone number

Page 9: Marketing to the niche

JMH’s strategy creation process

Understand your program

Understand your

audience(s)

Map audience(s) onto

each platform

Allocate budget

Design campaign

s

Page 10: Marketing to the niche

Understand Your Program

What will I learn?

How can I apply it?

Why is this important?

Page 11: Marketing to the niche

Understand your audience(s)

Demographics• Age

• Gender

• Location

• Income Level

• Education Level

• Marital or family status

• Occupation/Sector

• Ethnic background

• Experience Level

Psychographics• Personality Traits

• Values

• Interests/Hobbies

• Lifestyles

• Behaviors

Page 12: Marketing to the niche

Age

Location

Occupation

Education Level

Interests

The Niche!

Page 13: Marketing to the niche

Understand your audience(s)

72% female, 22-45 years old

within 25 miles of Atlanta with an undergraduate

degree in education and

interest in math or science

Page 14: Marketing to the niche

Paid Search

Digital Display

Social Media

Print Radio/TVDirect Mail

TARGETING

Demographic

Behavioral/Affinity

Keyword/Content

REACH

National

Local/Regional

COST

Cost Per Click

Cost Per Thousand

Cost of Entry Low Low Low High High Depends

FLEXIBILITY

Lead times 1-2 weeks* 1-5 days 1 day 1-2 months2-4+

weeks2-3 weeks

TRACKABILITY

Easily trackable

Page 15: Marketing to the niche

Niche Targeting with 4 Key Channels

Paid Search

Digital Display

Facebook Ads

LinkedIn Ads

Page 16: Marketing to the niche

Simple campaign

Standard campaign

Niche targeted campaign

Targeting with paid search

Page 17: Marketing to the niche

Original campaign

Google campaign JMH campaign

# of AdGroups 1 10 14

Sample keyword

Sample ad

Click through

rate

Cost per inquiry

Page 18: Marketing to the niche

Original campaign

Google campaign JMH campaign

# of AdGroups 1 10 14

Sample keyword

careers in healthcare

+masters +healthcare

“executive masters in healthcare”

Sample ad

Healthcare LeadershipFocus on Healthcare for 16 months instead of an MBA or MPHwww.university.edu/exec

University MPH16-Month Executive Masters Program, Healthcare Leadership. Learn more!www.university.edu/public-Health

University – Executive MastersExecutive Masters in Healthcare. University Name. Learn more!University.edu/exec/healthcare

Click through

rate

Cost per inquiry

Page 19: Marketing to the niche

Original campaign

Google campaign JMH campaign

# of AdGroups 1 10 14

Sample keyword

careers in healthcare

+masters +healthcare

“executive masters in healthcare”

Sample ad

Healthcare LeadershipFocus on Healthcare for 16 months instead of an MBA or MPHwww.university.edu/exec

University MPH16-Month Executive Masters Program, Healthcare Leadership. Learn more!www.university.edu/public-Health

University – Executive MastersExecutive Masters in Healthcare. University Name. Learn more!University.edu/exec/healthcare

Click through

rate.17% .68% 1.48%

Cost per inquiry Baseline 87% higher 23% lower

Page 20: Marketing to the niche

Several months to reach optimization

Page 21: Marketing to the niche

Typical “Non-Niche” Mistakes in Paid Search

• Brand focused keywords

• Broad match keywords

• Internally focused language

• Too few ads

• Forgetting the competition

Page 22: Marketing to the niche

Paid Social & Display Marketing

Page 23: Marketing to the niche

Google Display Facebook LinkedIn

Location Age Gender Income level Education level Marital status Parental status Occupation/Industry

Seniority Job Title Interests Websites visited Groups/Affiliations

Skills

Page 24: Marketing to the niche

Typical “Non-Niche” Mistakes in Paid Social

• Internally focused language

• Not exploring interest areas

• Non-customized ads

• Not “refreshing ads”

Page 25: Marketing to the niche

Capture Your Leads

Page 26: Marketing to the niche

Image courtesy of Unbounce

Conversion Landing Page

• Stand-alone page

• Can’t access from main website

• Guides visitors to your goal

Page 27: Marketing to the niche

Why do I need a landing page?

• Clarify the next step• Focus on prospect’s

needs• Control the

conversation• Capture important

information

Page 28: Marketing to the niche

Landing Page 101

• Define your offer

• Craft a call-to-action

• Short inquiry form

• Compelling Headline

• Persuasive Copy

• Clear branding

• Trust marks

Page 29: Marketing to the niche

Niche Marketing & Landing Pages

• Speak to

different

audiences

• Include different

CTAs

• Increase ROI on

marketing

dollars

Page 30: Marketing to the niche

Tracking & Results

Page 31: Marketing to the niche

Tracking Media Performance

Use tracking URLs to identify where inquiries originate

Page 32: Marketing to the niche

Tracking Media Performance

3. Compare inquiry generation and cost per inquiry across channels to aid in determining effectives.

Clicks

CTRInquiri

esConv Rate

CPC CostCost-per-Inquiry

Bing Paid Search

2252 0.82% 1044.62

%$3.1

8$7,153.41 $68.78

Facebook 1465 0.02% 120.82

%$1.1

0$1,606.68 $133.89

Google Display

6364 0.10% 711.12

%$1.0

3$6,525.75 $91.91

Google Paid Search

4516 3.56% 3858.53

%$4.1

8$18,892.8

3$49.07

LinkedIn 1664 0.04% 1448.65

%$2.0

7$3,443.83 $23.92

Grand Total 16261

0.09% 8155.01

%$2.3

1$37,622.5

0$46.16

Page 33: Marketing to the niche

JMH’s strategy creation process

Understand your program

Understand your

audience(s)

Map audience(s) onto

each platform

Allocate budget

Design campaign

s

Page 34: Marketing to the niche

JMH Consulting

Higher Education firm

Online marketing

Recruitment & Retention

Non-credit certificates