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MARKETING ASSIGNMENT Question: What are the factors that customers keep in mind buying a product in Pakistani market? Group members: Yaseen ali (BB113052) Faiz tariq (BB113060) Usman Mahboob (BB113073) Yasir Saleem (BB113068) Submitted to:
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Marketing Survay

Aug 07, 2015

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Page 1: Marketing Survay

MARKETING ASSIGNMENT • Question: What are the factors that customers keep

in mind buying a product in Pakistani market? Group members: Yaseen ali (BB113052) Faiz tariq (BB113060) Usman Mahboob (BB113073) Yasir Saleem (BB113068)

Submitted to:

Page 2: Marketing Survay

Method adopted for the task?

• Unlike traditional method such as Questionnaire, we conducted short interviews with the customers in Blue Area at Savour Foods and Fresco Sweets.

• The customers were engaged in different questions regarding the factors that attract a customer towards Pakistani products or services.

Page 3: Marketing Survay

Q1. Asked from four customers:

What are the main factors that attracts you or any customer to be here?-

• 1. Price and Quality• 2. Its our need to be here for meal.• 3. We get satisfaction from meal at savour• 4. Taste is marvelous

Page 4: Marketing Survay

Q2: Incase of branded products what matters the most?Put forward for six people

• 1. Satisfaction of our wants.• 2. A combination of good quality and

affordable price.• 3. Durability (2 people)• 4. A charm that adds to your personality is

must.• 5. Design/Style should be out standing

Page 5: Marketing Survay

WITH CUSTOMER AT FRESCO SWEETS

Page 6: Marketing Survay

WITH CUSTOMER AT SAVOUR FOODS

Page 7: Marketing Survay

Q3: How you compare Pak product with imported products:

• Customers! Pak products lack standard and for most of the organizations, success is to have high profits.

• Foreign products’ success is in the brand loyalty of the customers to an organization.

Page 8: Marketing Survay

Q4: Is Price the main factor for a customer in market?

• Good answer by Mr. Adeel Shah• No its not the price but a combination of

factors- among those factors “FRONT MAN DESK” response and behavior also matters the most.• SEE IN OUR DEMO AT THE END

Page 9: Marketing Survay

Q5: How far customers think that a location or accessibility of a product

matters?

• Most of the customers replied:• It matters a lot, availability of product in posh

and safe areas is attracting for many people.• If a high quality product is available only in

limited locations it may not gain popularity (Mr. Ashraf)

Page 10: Marketing Survay

Q6: Advertisement matters for customers?

• 3 customers said: • Yes, It is we come to know about new or

branded items via advertisement and move to markets to get it.

• Many people said:• Advertisement mostly exploit the customers

and take advantages of their aroused feeling for that product.

Page 11: Marketing Survay

Q7: What you think that lacks in Pak market?

• Views of two Customers;• Time….. Pakistani services take more time in

delivery.• It is their greatest drawback.• In foreign countries, people lack time that is

why Fast food trend is accelerating.

Page 12: Marketing Survay

Q8: Do you think that Pak market is getting conscious about their customers?

• 4 people said: • Unfortunately not because high quality

products in Pak market is a provided by franchises of Branded Organizations and they have to maintain their good will.

• 3 people:• Yes but not to that extend as it had to be.

Page 13: Marketing Survay

OUTCOMES OF THIS ASSIGNMENT

• We came to know that organizations first priority should be CUSTOMERS if they want to survive.

• Its not like the old days that every product used to sell easily in market.

• Customers in Pak market are getting awareness of their customer rights.

• Price, promotion, location, quality and front man desk behavior are the main factors for attracting customers towards a product in Pak market.

Page 14: Marketing Survay

DEMO “FRONT DESK MAN”

THANK YOU………..