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Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern
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Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Mar 28, 2015

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Tyler Allen
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Page 1: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Market Driven Organization

Customer Intimacy & Other Value Disciplines

Contreras OreisyReyes NinoskaShanker AdityaSalas Ana Lucia

University of Bern

Page 2: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

15. November 2010

Customer Intimacy & Other Value Disciplines

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Superior Customer Value

Page 3: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Customer Intimacy

15. November 2010

Customer Intimacy & Other Value Disciplines

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Page 4: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Operational Excellence

15. November 2010

Customer Intimacy & Other Value Disciplines

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Page 5: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Product Leadership

15. November 2010

Customer Intimacy & Other Value Disciplines

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Page 6: Market Driven Organization Customer Intimacy & Other Value Disciplines Contreras Oreisy Reyes Ninoska Shanker Aditya Salas Ana Lucia University of Bern.

Conclusion

Becoming an industry leader requires a company to choose a value discipline that

takes into account its capabilities and culture as well as competitors` strengths. At the same time they must continue to

focus and drive that strategy relentlessly through the organization at all times. They should try not to lose sight of these values

by reacting to market changes and competitive pressure.

15. November 2010

Customer Intimacy & Other Value Disciplines

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