FIRM By: Katherine Showalter, Evelyne Ringia, Chad Frutig, Stephanie Nord, and Dana Wu Markstrax presentation: December 9, 2013
Oct 31, 2014
FIRM
By: Katherine Showalter, Evelyne Ringia, Chad Frutig, Stephanie Nord, and Dana WuMarkstrax presentation: December 9, 2013
Why Firm M?
– Two products that could be targeted to high income earners and savers
– High income earners had potentially higher profit margins but the savers represented a larger portion of the market
Executive summary- Strategy over allInitially we started by targeting multiple segments using two brands followed by R&D projects and a discontinuation of one of our brands in order to better position ourselves.
In period five we decided to target multiple segments but this time using one brand for each segment; however, the sales did not generate enough revenue in a then highly competitive market.
Some of the new brands were discontinued after only 2 periods and some after 3 periods. Finally, we decided to focus on only two segments using two brands that were doing better than the rest and the last period ended with those brands.
Another strategic turn was the increase in prices in all of the new brands and the slight reduction of the price on the old one done in period 7. The results of this strategy are explained later in this presentation.
Executive summary- outcomes
The ROI result of 44% is a better measure of marketing performance because it only takes into account figures which are related to marketing, unlike the 12% which accounts for the acquisition expenses as well.
Own calculation: gain/cost of investment: 12%
Calculated by Markstrat: 44%
ROI results
Other measures of success:
• Contribution before marketing
• Steady increase in EPS (chart shown in outcomes)
• Stable stock price in second half
Executive summary- outcomes (continued)
Executive summary- Ending portfolio: Period 10
Evaluation of firm’s ending position
• By period 10 Firm M had improvements
• Revenue of $51,035 compared to $33,313 of period 0
• Slight improvement of contribution before marketing, $13,679 compared to $13,508
Recommendation for future management
• We recommend having fewer brands in the market
• We recommend defining the target market early on and creating brands that focus on their specific markets
Starting portfolio… (period 0)
• Information about M– MOST had a lower base cost with a higher potential to make profits– Earnings before taxes: $13.3 M
• Firms with higher revenue could out- perform M
• Our potential target markets: High income earners had potentially higher profit margins but the savers’ large numbers offered a large potential for higher sales
• The brand MOVE did not have sufficient design capabilitiess to support its positioning with our target markets
• Firm M had the second highest net contribution
• Brand MOST had the highest market share, 18%
Strengths Weaknesses
ThreatsOpportunities
SWOT for the starting portfolio
SWOT (starting portfolio) continued
Net contribution comparison: Period 0
Period 0 Competitive Analysis
Competitor relative market shares
Competitor selling prices
Competitors analysis, their relative market shares and pricing, distribution,. None of competitors had started R&D in period 0
Matrix strategy
Product
Price
Promotion
Place
Initial Strategies
ProductWe decided on a production of 175,000 units for MOST because the 152,000 units produced in period 0 were sold out. The Brand awareness for MOST was 54.6% and had the highest purchase intentions so a 16% increase in production was reasonable. For MOVE we decided to produce only 50,000 units because we had more inventory from the prior period, and its brand awareness and intention to purchase were not as strong as MOST’s.
PriceThere were no price changes made during the initial period because the semantic scales showed our price positioned us well with our targets.
Explorers Highs Earners
Professionals Savers Shoppers0
1
2
3
4
5
6
7
Price and positioning
Ideal Price MOST MOVE
Target: MOVE for high earners and professionals; MOST for savers and shoppers
PromotionTarget market allocation: MOST ($3.0 M), MOVE ($1.9 M)
Explorers High earners Professionals Shoppers Savers
MOST 10% 5% 10% 30% 45%
MOVE 30% 30% 30% 10% 0%
PlaceWe allocated more people in mass merchandizing than specialty stores and the fewest in online stores. This decision was guided by the consumer survey study which showed that generally more population shopped in mass merchandizing.
Outcomes of the Initial Strategy
MetricsPeriod 0 Period 1
Net resultsRevenues 33,313 36,997
3,684Cost of goods sold (13,945) (14,256)
(311)Inventory costs (636) (605)
(31)Contribution before marketing 18,732 22,136
3,404Advertising expenditures (4,000) (5,241)
(1,241)Commercial team costs (1,224) (1,425)
(201)Contribution after marketing 13,508 15,470
1,962Market research studies (245) (458)
(213)Earnings before taxes 13,263 15,012
1,749
As results were obtained for the initial strategies . . .
. . . further strategies were developed
Product Strategy
Matrix R&D strategy over the 10 period
We positioned our original brands (MOST & MOVE) for high income earners and savers
R&D trend for 10 periods
Brand Target Period
MOST Savers Original
MOVE High income earners
MORE Professionals P 3
MEGA Followers
MERMAID Adopters P 6
MELON Innovators
MESSY Followers
MOXIE Explorers Period 2
Period 3
Period 4
Period 5
Period 6
Period 7
Period 8
Period 9
Period 10
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Some of our brands were discontinued after being in the market for a number of periods because their performance did not meet our targets
We decided to focus on only two targets markets, professionals and followers, with two brands (MORE & MEGA) towards the final periods
Product Strategy continued
Period 3 .Move
Moxie. Period 8
Period 8Messy
Mermaid Period
9
Period 9 .Melon
This had a positive impact to our overall performance in the respective periods
Production amount was always decided considering the inventory value and future selling prospects from consumer survey data
Discontinued Brands
Brand Management:
Price Strategy
• Most price changes done were a reflection of how much inventory was left, competition, and future selling prospects from consumer survey studies in aspects like brand awareness, purchase intentions, market shares. For new brands we relied on market studies.
• A strategy turn occurred in Period 7 in which prices of all new brands were raised to in order to achieve improved profit margins.
P1 P2 P3 P4 P5 P6 P7 P8 P9 P100
100
200
300
400
500
600
700
Most More Mega Melon Mermaid Move Moxie Messy
Price trend: All Matrix brands
Promotion strategyCommercial teams and advertising were our major tools used for targeting and positioning. Research studies showed each brand’s status with regard to brand awareness, where our customers liked to shop, customer intentions to buy, and experiments which showed the impacts of advertising and commercial team allocation. Perceptual Maps were used to give direction on positioning.
Advertising and commercial team expenses trend
Period 2 Period 3 Period 4 Period 5 Period 6 Period 7 Period 8 Period 9 Period 100
1,000
2,000
3,000
4,000
5,000
6,000
Advertising expenditures Commercial team costs
A drop in advertising expenses in period 5 was caused by more money being allocated to R&D projects for 4 of our products
Place strategy• Places of sales in the Alpha market included
specialty, mass, and online stores
• Consumer surveys showed where every segment of customer preferred to shop
• Experiments showed us the impact of commercial team allocation to our brands
Bubble blots showing over all team distribution
Contribution after marketing
The price changes from period 7 showed tremendous improvements to both contribution before marketing and earnings before taxes.
P2 P3 P4 P5 P6 P7 P8 P9 P10
-10000
-5000
0
5000
10000
15000
20000
25000
Contibution before marketing Earnings before tax
Outcomes
• Stock Price Index1 2 3 4 5 6 7 8 9 10
1019 998 670 708 579 456 471 464 463 453
Period 1 Period 2 Period 3 Period 4 Period 5 Period 6 Period 7 Period 8 Period 9 Period 100
200
400
600
800
1000
1200
Stock price Index
Outcomes (Continued)
Outcomes (Continued)Segment Shares- Sonites /Explorers
Period 0 Period 1 Period 2 Period 3 Period 4 Period 5 Period 6 Period 7 Period 8 Period 9 Period 100
10,000
20,000
30,000
40,000
50,000
60,000
Revenues
Our segment share for explorers improved towards the second half which we suspect might be a result of our Moxie brand which was targeted the explorers from period 6
Period 0 Period 10 Difference Initial and
Final
Cumulative 10 periods
Revenues 33,313 51,035 17,722 404,431
Cost of goods sold -13,945 -28,045 -14,100 -224,719
Inventory costs -636 -1,390 -754 -14,431
Contribution before marketing 18,732 21,599 2,867 165,281
Advertising expenditures -4,000 -2,892 1,108 -37,673
Commercial team costs -1,224 -5,028 -3,804 -36,781
Contribution after marketing 13,508 13,679 171 90,826
Market research studies -245 -1,081 -836 -8,652
Research and development 0 0 0 -24,150
Exceptional cost or profit 0 0 0 -7,681
Earnings before taxes 13,263 12,598 -665 50,344
Comparison of the Initial and final portfolios
STRENGTHS
• The introduction of MORE was a great success in all of our history because it was well positioned with professionals for a number of periods
Positioning of brand MORE
• We made a fast turn around when it was clear that advertising our products further was not profitable and therefore allocated more of the budget towards the commercial teams.
Advertising expenses
• From period 6 to period 10 Firm M made constant improvements that can be demonstrated by the earnings before tax and contribution before marketing in slide 10.
Improvements in second half
CHALLENGES• Some of our brands did not
withstand the competition from other firms and eventually we had to withdraw them from the market.
Competition
• We did R&D for 4 brands at a time and as a result there were scarce resources to support their existence in the market.
Brand introduction
• The brand MOVE had a poor design and high base cost which affected its survival in the market.
Poor design of MOVE
Opportunities & Threats
In period 5 our three products were MORE, MOST, and MEGA. We saw the opportunity to increase our sales through having one product for each target market. So in period 6 we introduced 4 new products, making it 7 total products
The increased competition in the market proved to
be our threat.
What we learned
Competition analysis: study what other brands are doing and try to position more efficiently than them by adjusting the marketing mix and commercial teamHaving many products doesn’t necessarily guarantee increase in sales; it’s better to focus on fewer products that are well positioned to attract their target market to build brand identity
Segmentation, Targeting and Positioning are key
Pricing strategy: we used the exact price from the conjoint analysis but it didn’t take into account production costs so we lost money