S NO ROLE NO ROLES / POSITIONS ROLE /GROUP CODE LSNO L ID LESSON NAME FY 2017-18 I Mandatory e-Lesson Compulsorily to be completed by all Roles 1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles 2 ALL ROLES 1 L0817 CRM - Lead Management (PB) 2 L0818 CRM - CAG Module 3 L0819 CRM - Lead Management (NRI) 4 L0823 CRM - Lead Management (SME) 5 L0824 CRM - Lead Management (AGRI) III 31 e-Lessons mapped to all the Roles 1 R0001 BRANCH MANAGER BM/BR 1 L0001 Risk Focussed Internal Audit (RFIA) 2 L0021 Basel-II 3 L0060 Fair Banking Practices 4 L0070 Banking Ombudsman 5 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff) 6 L0099 Information Security Awareness 7 L0109 CBS - Annual Closing 8 L0178 Public Relations & Image Building 9 L0204 Methods of Decision Making 10 L0208 Complaint Resolution 11 L0256 NPA Tracking & Functionalities in CBS 12 L0265 Basel III 13 L0270 Operational Risk Management 14 L0282 Security and Protective Arrangements Part-I 15 L0283 Security and Protective Arrangements Part-II 16 L0286 Right to Information Act (RTI) Part I 17 L0287 Right to Information Act (RTI) Part II 18 L0320 Basics of Compliance and importance for the Bank 19 L0325 Branch Administration - Part I 20 L0326 Branch Administration - Part II 21 L0419 Credit Risk Management 22 L0424 Customer Relationship Management - I 23 L0425 Customer Relationship Management - II 24 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I) 25 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II) 26 L0529 IRAC Norms and Provisioning 27 L0551 Analysis of CBS report using Data Pilot 28 L0553 Operational Risk Management Key Risk Indicators 29 L0636 Career Development System (CDS) 30 L0637 FATCA for Individual Accounts 31 L0648 How to Increase Deposits 32 L0756 Mobile Law Technology MANDATORY LEARNING 2017-2018 LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18 (Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017 & revised e-circular No: CDO/500/12/2017 - 18 Date: Wednesday 15th Nov 2017) NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for mandatory learning score in the Year 2017-18. Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles assigned in Mandatory Learning ROLE Nos 1 to 63 & 65 to 72 ROLE Nos 1 to 63 & 65 to 72
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S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
2 R0002
CLERICAL-SR SPL/SP ASST-
CASE MGR/JOINT CUSTODIANS
AW/CSMJC/BR/SP
B1
L0060 Fair Banking Practices
2 L0099 Information Security Awareness
3 L0110 CBS - Deposit Accounts in CBS
4 L0200 Safe Deposit Lockers in CBS
5 L0208 Complaint Resolution
6 L0255 Handling of Counterfeit Currency
7 L0270 Operational Risk Management
8 L0282 Security and Protective Arrangements Part-I
9 L0283 Security and Protective Arrangements Part-II
10 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
11 L0297 Retail Internet Banking - Branch Interface
12 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
13 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
14 L0594 e-KYC
15 L0637 FATCA for Individual Accounts
16 SDL0013 e-Capsule - Corporate Salary Package
17 SDL0019 e-Capsule - Information Security Awareness
18 SDL0023 e-Capsule - Home Loan Variants
19 SDL0026 e-Capsule - Green Channel Counter
20 SDL0032 e-Capsule - Green Remit card (GRC)
21 SDL0036 e-Capsule - RTGS and NEFT
22 SDL0040 e-Capsule - Preventive Vigilance-I
23 SDL0100 e-Capsule - Preventive Vigilance - II
24 SDL0118 e-Capsule - Handling of Damaged Currency
25 SDL0122 e-Capsule - Managing Password
26 SDL0130 Cash Systems and Procedure-In-Branch Cash Handling Process
27 SDL0135 e-Capsule - Cash Payment of Rs.10 lakhs and above
28 SDL0157 e-Capsule - Cheque Collection Policy
29 SDL0176 e-Capsule - Preparation of Voucher, Scrutiny and Passing
30 SDL0196 e-Capsule - Single Window Operator
31 SDL0198 e-Capsule - Bank's Vision, Mission and Values
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
3 R0003
CLERICAL- ASST/SR/SP
ASST[CUSTMR ASST/SWO/
OTHERS] AWBR/BR/SPB1
L0057 Customer Orientation & complaint Management
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0110 CBS - Deposit Accounts in CBS
5 L0117 Cross Selling
6 L0178 Public Relations & Image Building
7 L0255 Handling of Counterfeit Currency
8 L0270 Operational Risk Management
9 L0288 Online VVR Checking System in CBS
10 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
11 L0297 Retail Internet Banking - Branch Interface
12 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
13 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
14 L0594 e-KYC
15 L0637 FATCA for Individual Accounts
16 SDL0013 e-Capsule - Corporate Salary Package
17 SDL0019 e-Capsule - Information Security Awareness
18 SDL0023 e-Capsule - Home Loan Variants
19 SDL0026 e-Capsule - Green Channel Counter
20 SDL0032 e-Capsule - Green Remit card (GRC)
21 SDL0036 e-Capsule - RTGS and NEFT
22 SDL0040 e-Capsule - Preventive Vigilance-I
23 SDL0100 e-Capsule - Preventive Vigilance - II
24 SDL0118 e-Capsule - Handling of Damaged Currency
25 SDL0122 e-Capsule - Managing Password
26 SDL0135 e-Capsule - Cash Payment of Rs.10 lakhs and above
27 SDL0157 e-Capsule - Cheque Collection Policy
28 SDL0175 e-Capsule - Career Progression
29 SDL0176 e-Capsule - Preparation of Voucher, Scrutiny and Passing
30 SDL0196 e-Capsule - Single Window Operator
31 SDL0198 e-Capsule - Bank's Vision, Mission and Values
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
5 R0005
CASH OFFICER, OFFICER( CASH
DEPT/ CAC/SCAB) CSH/BR/SPB1
L0002 Currency Administration Cell
2 L0058 Customer Service / Care
3 L0060 Fair Banking Practices
4 L0099 Information Security Awareness
5 L0200 Safe Deposit Lockers in CBS
6 L0208 Complaint Resolution
7 L0234 Agri Gold Loans
8 L0250 Currency Chest Reporting System Module of ICCOMS
9 L0255 Handling of Counterfeit Currency
10 L0270 Operational Risk Management
11 L0282 Security and Protective Arrangements Part-I
12 L0283 Security and Protective Arrangements Part-II
13 L0286 Right to Information Act (RTI) Part I
14 L0287 Right to Information Act (RTI) Part II
15 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
16 L0297 Retail Internet Banking - Branch Interface
17 L0330 Cash Systems and Procedure (Part - I)
18 L0331 Cash Systems and Procedure (Part - II)
19 L0342 Cash Deposit Machine (CDM)
20 L0355 Remittances in ICCOMS
21 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
22 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
23 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
24 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
25 L0539 State Bank Anywhere
26 L0575 Social Media
27 L0594 e-KYC
28 L0636 Career Development System (CDS)
29 L0637 FATCA for Individual Accounts
30 L0700 SBI_BUDDY
31 L0736 Cyber Crime-Frauds through Identity Theft and Document Forgery
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
6 R0006
FIELD OFFICERS, OFFICER -
LOANS SECTION FO/BR1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0033 Funds Flow / Cash Flow Analysis
5 L0036 Loan Policy
6 L0038 NPA Management
7 L0039 Pre-sanction formalities
8 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
9 L0049 Supervision, Follow-up and Monitoring of Advances
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
7 R0007
FO [AGRI/FI]/OFFICER - LOAN
SECTION - AGRI BR/DIV FOAGR/BR/SPB1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
8 R0008
FO [PERS BKG], OFFICERS-
LOAN SECTION PB BR/DIV BR/FO-PB1
L0021 Basel-II
2 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
3 L0038 NPA Management
4 L0039 Pre-sanction formalities
5 L0049 Supervision, Follow-up and Monitoring of Advances
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
9 R0009
FO [SME], OFFICERS IN LOAN
SECTION SME BR/DIV BR/FO-SME1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
5 L0033 Funds Flow / Cash Flow Analysis
6 L0036 Loan Policy
7 L0038 NPA Management
8 L0039 Pre-sanction formalities
9 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
10 L0049 Supervision, Follow-up and Monitoring of Advances
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
11 R0011
HEAD OF DIVISION - AGRI
[AGM/CM/MGR AGRI BUS] MDAGR/BR1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
12 R0012
HEAD OF DIVISION -DBD
[AGM/CM/MGR DBD] MDDBD/BR/SPB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
3 L0021 Basel-II
4 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements
5 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
13 R0013
HEAD OF DIVN-INTNL
BKG[AGM/CM/MGR/IB,
OFFICER NRI] IBFX/BR/SPB/CPC1
L0012 Trade Finance Central Processing Centre (TFCPC)
2 L0021 Basel-II
3 L0052 Preventive Vigilance in Advances and FOREX
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
14 R0014
HEAD OF DIVISION - PBD
[AGM/CM/MGR PERSONAL
BKG] MDPSB/BR/SPB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0021 Basel-II
3 L0058 Customer Service/Care
4 L0060 Fair Banking Practices
5 L0099 Information Security Awareness
6 L0109 CBS - Annual Closing
7 L0121 Schemes for Senior Citizens
8 L0200 Safe Deposit Lockers in CBS
9 L0208 Complaint Resolution
10 L0265 Basel III
11 L0270 Operational Risk Management
12 L0282 Security and Protective Arrangements Part-I
13 L0283 Security and Protective Arrangements Part-II
14 L0284 TDS Functionality in CBS
15 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
16 L0297 Retail Internet Banking - Branch Interface
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
15 R0015
SERVICE MGR, OFFR-BR OPS,
CLG PROCESS, ALT CHNL BOPS/BR/SPB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0003 Centralised Clearning Processing Centre (CCPC)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
16 R0016
INCHARGE/OFFICER
FOREX/IB/NRI BUSINESS
IBGFX/BR/SPB/CP
C1
L0012 Trade Finance Central Processing Centre (TFCPC)
2 L0021 Basel-II
3 L0052 Preventive Vigilance in Advances and FOREX
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
17 R0017 INCHARGE/OFFICER GOVT BUS GBU/BR/SPB1
L0060 Fair Banking Practices
2 L0099 Information Security Awareness
3 L0110 CBS - Deposit Accounts in CBS
4 L0112 CBS - Suspense accounts in CBS
5 L0115 Marketing of Banking Services
6 L0117 Cross Selling
7 L0208 Complaint Resolution
8 L0238 Government Products - Part I : Public Provident Fund Scheme
9 L0239 Government Products - Part II : Senior Citizen Saving Scheme
10 L0249 Senior Citizen Savings Scheme in CBS
11 L0251 Public Provident Fund Scheme in CBS
12 L0254 Government Products - Part III : Other Govt. Schemes
13 L0270 Operational Risk Management
14 L0271 Back Value Dating
15 L0282 Security and Protective Arrangements Part-I
16 L0283 Security and Protective Arrangements Part-II
17 L0288 Online VVR Checking System in CBS
18 L0320 Basics of Compliance and importance for the Bank
19 L0329 Inward Clearing System in CBS
20 L0332 SBI e-Tax
21 L0344 Outward Clearing System in CBS
22 L0355 Remittances in ICCOMS
23 L0426 Marketing of Liability Products - I
24 L0427 Marketing of Liability Products - II
25 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
26 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
18 R0018
SPECIALISTS -IT /SYSTEMS
OFFICER IT/AO/BR/SPB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0101 LINUX Basics
5 L0102 Basics of Networking
6 L0104 Unix for Beginners
7 L0204 Methods of Decision Making
8 L0208 Complaint Resolution
9 L0270 Operational Risk Management
10 L0286 Right to Information Act (RTI) Part I
11 L0287 Right to Information Act (RTI) Part II
12 L0319 Ethics in Organization
13 L0320 Basics of Compliance and importance for the Bank
14 L0323 Whistle Blower Policy
15 L0333 Oracle Basics (Part - I)
16 L0334 Oracle Basics (Part - II)
17 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
18 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
19 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
20 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
21 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I
22 L0561 Banking Codes and Standards Board of India (BCSBI) - Part - II
23 L0581 Pivot Table
24 L0582 Data Purification in CBS
25 L0584 Disaster Recovery Business Continuity Plan for Branches
26 L0591 Overview of Open Office
27 L0637 FATCA for Individual Accounts
28 L0647 Information Technology Act
29 L0658 Oracle Backup and Recovery
30 L0675 IT Risk Management
31 L0720 Cyber Crimes as Defined in Information Technology Act 2000
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
19 R0019 CUSTOMER SUPPORT OFFICER CSO/AO/BR/SPB 1 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0033 Funds Flow / Cash Flow Analysis
5 L0058 Customer Service/Care
6 L0060 Fair Banking Practices
7 L0099 Information Security Awareness
8 L0115 Marketing of Banking Services
9 L0188 Scrutiny of Stock Statements& Asset Verification
10 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
11 L0208 Complaint Resolution
12 L0209 Corporate Internet Banking
13 L0270 Operational Risk Management
14 L0273 Take Over Norms
15 L0275 Monitoring of Standard Accounts more than one crore
16 L0312 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
20 R0020 CUSTOMER RELATION OFFICER CRO/BR/SPB1
L0039 Pre-sanction formalities
2 L0050 Credit Marketing
3 L0058 Customer Service/Care
4 L0060 Fair Banking Practices
5 L0099 Information Security Awareness
6 L0117 Cross Selling
7 L0204 Methods of Decision Making
8 L0208 Complaint Resolution
9 L0270 Operational Risk Management
10 L0273 Take Over Norms
11 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
12 L0297 Retail Internet Banking - Branch Interface
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
22 R0022 CONCURRENT AUDITOR
CNAUD/AO/BR/S
PB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0066 Records and Stationery
4 L0099 Information Security Awareness
5 L0109 CBS - Annual Closing
6 L0110 CBS - Deposit Accounts in CBS
7 L0112 CBS - Suspense accounts in CBS
8 L0200 Safe Deposit Lockers in CBS
9 L0208 Complaint Resolution
10 L0270 Operational Risk Management
11 L0284 TDS Functionality in CBS
12 L0286 Right to Information Act (RTI) Part I
13 L0287 Right to Information Act (RTI) Part II
14 L0288 Online VVR Checking System in CBS
15 L0330 Cash Systems and Procedure - Part I
16 L0331 Cash Systems and Procedure - Part II
17 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
18 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
19 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
23 R0023
OTHER DESK OFFICERS IN
ADMN OFFICES-
RBO/ZO/LHO/CC ODO/AO1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0070 Banking Ombudsman
4 L0099 Information Security Awareness
5 L0178 Public Relations & Image Building
6 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
7 L0204 Methods of Decision Making
8 L0208 Complaint Resolution
9 L0270 Operational Risk Management
10 L0273 Take Over Norms
11 L0286 Right to Information Act (RTI) Part I
12 L0287 Right to Information Act (RTI) Part II
13 L0319 Ethics in Organization
14 L0320 Basics of Compliance and importance for the Bank
15 L0323 Whistle Blower Policy
16 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
17 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
18 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
24 R0024
OFFICER -
ADMINISTRATION/GEN BKG ADMGB/AO1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0109 CBS - Annual Closing
5 L0112 CBS - Suspense accounts in CBS
6 L0124 Financial Inclusion
7 L0164 Tools for Evaluating Employee Performance (TEEP)
8 L0178 Public Relations & Image Building
9 L0208 Complaint Resolution
10 L0270 Operational Risk Management
11 L0274 Kiosk Banking
12 L0286 Right to Information Act (RTI) Part I
13 L0287 Right to Information Act (RTI) Part II
14 L0288 Online VVR Checking System in CBS
15 L0319 Ethics in Organization
16 L0320 Basics of Compliance and importance for the Bank
17 L0323 Whistle Blower Policy
18 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
19 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
20 L0472 Legal Issues Relevant to Bankers- (Part-I)
21 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
25 R0025
CLERICAL STAFF IN
ADMINISTRATIVE OFFICES AW/AO1
L0057 Customer Orientation & compliant Management
2 L0099 Information Security Awareness
3 L0115 Marketing of Banking Services
4 L0117 Cross Selling
5 L0178 Public Relations & Image Building
6 L0255 Handling of Counterfeit Currency
7 L0270 Operational Risk Management
8 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
9 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
10 L0505 Communication - Part - I
11 L0508 Business Values and Ethics - Part - I
12 L0509 Business Values and Ethics - Part - II
13 L0637 FATCA for Individual Accounts
14 L0641 Building Empathy within the Bank
15 L0668 Organisational Structure at SBI
16 SDL0019 e-Capsule - Information Security Awareness
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
26 R0026
OTHER DEPT HEADS IN ADMN
OFFICES -RBO/ZO/LHO/CC ODH/AO1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0070 Banking Ombudsman
4 L0099 Information Security Awareness
5 L0115 Marketing of Banking Services
6 L0118 Market Survey
7 L0178 Public Relations & Image Building
8 L0189 Marketing Strategies for High Net-worth Individuals (HNIs)
9 L0204 Methods of Decision Making
10 L0208 Complaint Resolution
11 L0270 Operational Risk Management
12 L0286 Right to Information Act (RTI) Part I
13 L0287 Right to Information Act (RTI) Part II
14 L0320 Basics of Compliance and importance for the Bank
15 L0323 Whistle Blower Policy
16 L0362 Lead Generation
17 L0414 Database Marketing
18 L0424 Customer Relationship Management - I
19 L0425 Customer Relationship Management - II
20 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
21 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
28 R0028
SPECIALIST OFFR -IT /SYS OFFR,
OFFRS IN GITC & AOs IT/AO/BR/SPB1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0101 LINUX Basics
5 L0102 Basics of Networking
6 L0104 Unix for Beginners
7 L0204 Methods of Decision Making
8 L0208 Complaint Resolution
9 L0270 Operational Risk Management
10 L0286 Right to Information Act (RTI) Part I
11 L0287 Right to Information Act (RTI) Part II
12 L0319 Ethics in Organization
13 L0320 Basics of Compliance and importance for the Bank
14 L0323 Whistle Blower Policy
15 L0333 Oracle Basics (Part - I)
16 L0334 Oracle Basics (Part - II)
17 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
18 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
19 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
20 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
21 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I
22 L0561 Banking Codes and Standards Board of India (BCSBI) - Part - II
23 L0581 Pivot Table
24 L0582 Data Purification in CBS
25 L0584 Disaster Recovery Business Continuity Plan for Branches
26 L0591 Overview of Open Office
27 L0637 FATCA for Individual Accounts
28 L0647 Information Technology Act
29 L0658 Oracle Backup and Recovery
30 L0675 IT Risk Management
31 L0720 Cyber Crimes as Defined in Information Technology Act 2000
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
30 R0030
OFFICERS IN MKTG FUNCTIONS
[HLST/MPST/OTHERS] HLST/MPST/AO1
L0009 SALES TEAM
2 L0030 Defaulter's List
3 L0039 Pre-sanction formalities
4 L0050 CREDIT MARKETING
5 L0060 Fair Banking Practices
6 L0099 Information Security Awareness
7 L0115 Marketing of Banking Services
8 L0118 MARKET SURVEY
9 L0170 Preparation of Account Plan
10 L0189 Marketing Strategies for High Net-worth Individuals (HNIs)
11 L0208 Complaint Resolution
12 L0212 Mapping the market
13 L0233 Sourcing of Home Loans
14 L0270 Operational Risk Management
15 L0337 Converting Home Loan Features to benefits for the Customers
16 L0354 How to scrutinize a Home Loan application
17 L0362 Lead Generation
18 L0412 Builder Tie-up
19 L0419 Credit Risk Management
20 L0424 Customer Relationship Management - I
21 L0425 Customer Relationship Management - II
22 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
23 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
24 L0447 Campaign Marketing - I
25 L0448 Campaign Marketing - II
26 L0593 Strategic Marketing Action Plan
27 L0602 Customer Needs Identification in Techniques in Selling
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
31 R0031
CHANNEL MGR & OFFICER ALT
CHNL/ATM/CROSS SELLING ACATMCS/AO/BR1
L0057 Customer Orientation & compliant Management
2 L0058 Customer Service/Care
3 L0060 Fair Banking Practices
4 L0070 Banking Ombudsman
5 L0099 Information Security Awareness
6 L0106 ATM Basics - Part I : Evolution and Technical Specifications
7 L0107 ATM Customer Service
8 L0108 ATM Operations - Part I : ATM Card (Basic features and other functions)
9 L0208 Complaint Resolution
10 L0244 ATM Basics - Part II : Various Service Providers
11 L0245 ATM Operations - Part II : Products and Services
12 L0270 Operational Risk Management
13 L0319 Ethics in Organization
14 L0320 Basics of Compliance and importance for the Bank
15 L0323 Whistle Blower Policy
16 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
17 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
18 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
34 R0034 CREDIT SUPPORT OFFICER CSO/AO/BR/SPB 1 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
5 L0033 Funds Flow / Cash Flow Analysis
6 L0060 Fair Banking Practices
7 L0099 Information Security Awareness
8 L0188 Scrutiny of Stock Statements& Asset Verification
9 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
10 L0208 Complaint Resolution
11 L0209 Corporate Internet Banking
12 L0265 Basel III
13 L0270 Operational Risk Management
14 L0273 Take Over Norms
15 L0275 Monitoring of Standard Accounts more than one crore
16 L0312 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis)
17 L0313 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis)
18 L0323 Whistle Blower Policy
19 L0419 Credit Risk Management
20 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
21 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
22 L0463 Term Loan - I (Preliminary)
23 L0464 Term Loan - II (Technical & Economic Viability)
24 L0465 Term Loan - III (Financial Feasibility)
25 L0466 Term Loan - IV (Commercial Viability)
26 L0636 Career Development System (CDS)
27 L0637 FATCA for Individual Accounts
28 L0644 New CRA Regular Model
29 L0650 CERSAI - Process Flow
30 L0717 Digital Inspection Application (DIA) – SME
31 L0737 Financial Follow-up Reports - I
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
35 R0035
OFFICER - CREDIT MGMT & NPA
RECOVERY [AGM/CM/MGR] CRNPA/AO1
L0011 Stressed Assets Resolution Centre (SARC)
2 L0021 Basel-II
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0029 Debt Reconstruction (Restructuring)
5 L0030 Defaulter's List
6 L0038 NPA Management
7 L0060 Fair Banking Practices
8 L0099 Information Security Awareness
9 L0169 Management of NPAs Compromise Settlements
10 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
11 L0208 Complaint Resolution
12 L0256 NPA Tracking and Functionalities in CBS
13 L0257 Transfer to Recalled Assets, Write-off and NPA Management in CBS
14 L0265 Basel III
15 L0270 Operational Risk Management
16 L0272 Monitoring Special Mention Accounts
17 L0273 Take Over Norms
18 L0275 Monitoring of Standard Accounts more than one crore
19 L0323 Whistle Blower Policy
20 L0419 Credit Risk Management
21 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
22 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
36 R0036 MANAGER LPC LPC/AO 1 L0010 Small and Medium Enterprises City Credit Centre (SMECCC)
2 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
3 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
4 L0030 Defaulter's List
5 L0036 Loan Policy
6 L0039 Pre-sanction formalities
7 L0042 SME Documentation
8 L0060 Fair Banking Practices
9 L0099 Information Security Awareness
10 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
11 L0208 Complaint Resolution
12 L0233 Sourcing of Home Loans
13 L0256 NPA Tracking & Functionalities in CBS
14 L0270 Operational Risk Management
15 L0273 Take Over Norms
16 L0286 Right to Information Act (RTI) Part I
17 L0287 Right to Information Act (RTI) Part II
18 L0337 Converting Home Loan Features to benefits for the Customers
19 L0354 How to scrutinize a Home Loan application
20 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
21 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
37 R0037 RMME
RMME/AO/BR/SP
B1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data - Analysis of Financial Statements as per Bank's requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
5 L0033 Funds Flow / Cash Flow Analysis
6 L0060 Fair Banking Practices
7 L0099 Information Security Awareness
8 L0188 Scrutiny of Stock Statements& Asset Verification
9 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
10 L0208 Complaint Resolution
11 L0209 Corporate Internet Banking
12 L0265 Basel III
13 L0270 Operational Risk Management
14 L0273 Take Over Norms
15 L0275 Monitoring of Standard Accounts more than one crore
16 L0312 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis)
17 L0313 Advanced Financial Statement Analysis - II (Funds and Cash Flow Analysis)
18 L0323 Whistle Blower Policy
19 L0419 Credit Risk Management
20 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
21 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
22 L0463 Term Loan - I (Preliminary)
23 L0464 Term Loan - II (Technical & Economic Viability)
24 L0465 Term Loan - III (Financial Feasibility)
25 L0534 CIBIL and iProbe
26 L0636 Career Development System (CDS)
27 L0637 FATCA for Individual Accounts
28 L0644 New CRA Regular Model
29 L0650 CERSAI - Process Flow
30 L0717 Digital Inspection Application (DIA) – SME
31 L0737 Financial Follow-up Reports - I
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
38 R0038 RMPB RMPB/AO/BR/SPB1
L0021 Basel-II
2 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
3 L0036 Loan Policy
4 L0039 Pre-sanction formalities
5 L0049 Supervision, Follow-up and Monitoring of Advances
6 L0050 Credit Marketing
7 L0060 Fair Banking Practices
8 L0099 Information Security Awareness
9 L0189 Marketing Strategies for High Net-worth Individuals (HNIs)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
39 R0039 RMSE RMSE/AO/BR/SPB1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
5 L0033 Funds Flow / Cash Flow Analysis
6 L0039 Pre-sanction formalities
7 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)
8 L0049 Supervision, Follow-up and Monitoring of Advances
9 L0050 Credit Marketing
10 L0060 Fair Banking Practices
11 L0099 Information Security Awareness
12 L0208 Complaint Resolution
13 L0256 NPA Tracking & Functionalities in CBS
14 L0265 Basel III
15 L0270 Operational Risk Management
16 L0272 Monitoring Special Mention Accounts
17 L0273 Take Over Norms
18 L0312 Advanced Financial Statement Analysis - I (Fin. Stmt. and Ratio Analysis)
19 L0323 Whistle Blower Policy
20 L0419 Credit Risk Management
21 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
22 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
41 R0041
OFFICER - DISCIPLINARY &
VIGILANCE MATTERS VIG/AO1
L0060 Fair Banking Practices
2 L0070 Banking Ombudsman
3 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff)
4 L0099 Information Security Awareness
5 L0178 Public Relations & Image Building
6 L0204 Methods of Decision Making
7 L0208 Complaint Resolution
8 L0246 Counselling Skills
9 L0270 Operational Risk Management
10 L0286 Right to Information Act (RTI) Part I
11 L0287 Right to Information Act (RTI) Part II
12 L0319 Ethics in Organization
13 L0320 Basics of Compliance and importance for the Bank
14 L0323 Whistle Blower Policy
15 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
16 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
17 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
47 R0047
DESK OFFICERS AUDIT DEPT,
AUD DESK DOAUD/AO1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0021 Basel-II
3 L0028 CRISIL Information about Companies Report (CRIS-INFAC)
4 L0060 Fair Banking Practices
5 L0070 Banking Ombudsman
6 L0099 Information Security Awareness
7 L0197 Limitation of Financial Statements and Beyond Balance Sheet Perspective
8 L0208 Complaint Resolution
9 L0265 Basel III
10 L0270 Operational Risk Management
11 L0273 Take Over Norms
12 L0284 TDS Functionality in CBS
13 L0286 Right to Information Act (RTI) Part I
14 L0287 Right to Information Act (RTI) Part II
15 L0319 Ethics in Organization
16 L0320 Basics of Compliance and importance for the Bank
17 L0323 Whistle Blower Policy
18 L0419 Credit Risk Management
19 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
20 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
21 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
48 R0048
DEPARTMENTAL HEADS AUDIT
DEPT DHAUD/AO1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0021 Basel-II
3 L0060 Fair Banking Practices
4 L0070 Banking Ombudsman
5 L0075 Memorandum of Settlement- Misconduct Rules etc (Award Staff)
6 L0099 Information Security Awareness
7 L0109 CBS - Annual Closing
8 L0178 Public Relations & Image Building
9 L0204 Methods of Decision Making
10 L0208 Complaint Resolution
11 L0265 Basel III
12 L0270 Operational Risk Management
13 L0282 Security and Protective Arrangements Part-I
14 L0283 Security and Protective Arrangements Part-II
15 L0286 Right to Information Act (RTI) Part I
16 L0287 Right to Information Act (RTI) Part II
17 L0320 Basics of Compliance and importance for the Bank
18 L0323 Whistle Blower Policy
19 L0419 Credit Risk Management
20 L0424 Customer Relationship Management - I
21 L0425 Customer Relationship Management - II
22 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
23 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
24 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
25 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
26 L0560 Banking Codes and Standards Board of India (BCSBI) - Part - I
27 L0636 Career Development System (CDS)
28 L0637 FATCA for Individual Accounts
29 L0641 Building Empathy within the Bank
30 L0681 Online Self Audit for Branches
31 L0702 RBI Audits
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
51 R0051
HEAD CAC & OFFICIALS
WORKING IN CAC CSH/CPC1
L0002 Currency Administration Cell
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0200 Safe Deposit Lockers in CBS
5 L0208 Complaint Resolution
6 L0250 Currency Chest Reporting System Module of ICCOMS
7 L0255 Handling of Counterfeit Currency
8 L0270 Operational Risk Management
9 L0282 Security and Protective Arrangements Part-I
10 L0283 Security and Protective Arrangements Part-II
11 L0286 Right to Information Act (RTI) Part I
12 L0287 Right to Information Act (RTI) Part II
13 L0330 Cash Systems and Procedure (Part - I)
14 L0331 Cash Systems and Procedure (Part - II)
15 L0342 Cash Deposit Machine (CDM)
16 L0355 Remittances in ICCOMS
17 L0435 Fire
18 L0436 Security
19 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
20 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
21 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
52 R0052
HEAD CCPC OFFICIALS
WORKING IN CCPC CCPC1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0003 Centralised Clearning Processing Centre (CCPC)
3 L0054 COPRA
4 L0060 Fair Banking Practices
5 L0070 Banking Ombudsman
6 L0099 Information Security Awareness
7 L0112 SUSPENSE ACCOUNTS IN CBS
8 L0114 RTGS & NEFT
9 L0208 Complaint Resolution
10 L0270 Operational Risk Management
11 L0271 Back Value Dating
12 L0319 Ethics in Organization
13 L0320 Basics of Compliance and importance for the Bank
14 L0323 Whistle Blower Policy
15 L0329 Inward Clearing System in CBS
16 L0344 Outward Clearing System in CBS
17 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
18 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
19 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
53 R0053
HEAD & OFFICIALS WORKING
IN CPPC CPPC1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0005 Centralised Pension Processing Centre (CPPC)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
54 R0054
HEAD & OFFICIALS WORKING
IN DAC DAC1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0066 Records and Stationery
3 L0099 Information Security Awareness
4 L0208 Complaint Resolution
5 L0237 Assertiveness
6 L0270 Operational Risk Management
7 L0282 Security and Protective Arrangements Part-I
8 L0283 Security and Protective Arrangements Part-II
9 L0286 Right to Information Act (RTI) Part I
10 L0287 Right to Information Act (RTI) Part II
11 L0319 Ethics in Organization
12 L0320 Basics of Compliance and importance for the Bank
13 L0323 Whistle Blower Policy
14 L0328 Personal Grooming
15 L0435 Fire
16 L0436 Security
17 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
18 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
19 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
55 R0055
HEAD & OFFICIALS WORKING
IN LCPC LCPC1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0006 Liability Central Processing Centre (LCPC)
3 L0054 COPRA
4 L0060 Fair Banking Practices
5 L0066 Records and Stationery
6 L0070 Banking Ombudsman
7 L0099 Information Security Awareness
8 L0208 Complaint Resolution
9 L0270 Operational Risk Management
10 L0319 Ethics in Organization
11 L0320 Basics of Compliance and importance for the Bank
12 L0323 Whistle Blower Policy
13 L0435 Fire
14 L0436 Security
15 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
16 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
17 L0453 Institutional Accounts including (Clubs, Associations, Trusts & Societies) CATS Lesson- I
18 L0454 Institutional Accounts including (Clubs, Associations, Trusts & Societies) CATS Lesson- II
19 L0472 Legal Issues Relevant to Bankers- (Part-I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
56 R0056
HEAD & OFFICIALS WORKING
IN RACPC RACPC 1
L0021 Basel-II
2 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
3 L0030 Defaulter's List
4 L0034 Housing Loan (Regular Schemes)
5 L0099 Information Security Awareness
6 L0208 Complaint Resolution
7 L0259 Home Loan - Scrutiny of Title Investigation Report
8 L0265 Basel III
9 L0270 Operational Risk Management
10 L0285 Home Loan Disbursement
11 L0295 Home Loan - Post Sanction Process
12 L0298 Home Loans - Pre-sanction Inspection
13 L0299 Home Loan - Soft Collection Process
14 L0354 How to scrutinize a Home Loan application
15 L0419 Credit Risk Management
16 L0422 Education Loan - SBI Student Loan Scheme
17 L0423 Education Loan - SBI Scholar Loan Scheme
18 L0431 Auto Loans Part - I
19 L0432 Auto Loans Part - II
20 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
21 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
22 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
57 R0057
HEAD &OFFICIALS WORKING
IN RASMECC RASMECC1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
58 R0058
HEAD & OFFICIALS WORKING
IN SMECC SMECC1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
59 R0059
HEAD & OFFICIALS WORKING
IN SCAB CSH/CPC1
L0002 Currency Administration Cell
2 L0060 Fair Banking Practices
3 L0099 Information Security Awareness
4 L0200 Safe Deposit Lockers in CBS
5 L0208 Complaint Resolution
6 L0250 Currency Chest Reporting System Module of ICCOMS
7 L0255 Handling of Counterfeit Currency
8 L0270 Operational Risk Management
9 L0282 Security and Protective Arrangements Part-I
10 L0283 Security and Protective Arrangements Part-II
11 L0286 Right to Information Act (RTI) Part I
12 L0287 Right to Information Act (RTI) Part II
13 L0330 Cash Systems and Procedure (Part - I)
14 L0331 Cash Systems and Procedure (Part - II)
15 L0342 Cash Deposit Machine (CDM)
16 L0355 Remittances in ICCOMS
17 L0435 Fire
18 L0436 Security
19 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
20 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
21 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
22 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
60 R0060
HEAD & OFFICIALS WORKING
IN TFCPC
IBGFX/BR/SPB/CP
C1
L0012 Trade Finance Central Processing Centre (TFCPC)
2 L0021 Basel-II
3 L0052 Preventive Vigilance in Advances and FOREX
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
61 R0061 CLERICAL STAFF - CPCs AWBR/CPC 1 L0052 Preventive Vigilance in Advances and FOREX
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
62 R0062
BR HEAD/RM/CR
ANALYST/CAS/CSO/
SPL(CREDIT) OFFICER CAG/MCG/CR1
L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
5 L0029 Debt Reconstruction (Restructuring)
6 L0030 Defaulter's List
7 L0031 Documentation & Legal Aspects, Importance of Time Limits
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
63 R0063
COO & OFFICER BRANCH
OPERATIONS & OTHERS CAG/MCG/OPS1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
3 L0021 Basel-II
4 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
5 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
6 L0030 Defaulter's List
7 L0031 Documentation & Legal Aspects, Importance of Time Limits
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
66 R0066
CASE LEAD OFFICER/CASE
OFFICER ENGAGED IN NPA
A/C RESOLUTION SAMG /SARB1
L0021 Basel-II
2 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
67 R0067 MGR RCC/CM ZCC RBO/ZO 1 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
2 L0021 Basel-II
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
68 R0068
CM-SANCTION / LOAN
ADMINISTRATORS RACPC /SMECC1
L0001 Risk Focussed Internal Audit (RFIA)
2 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget)
3 L0024 CMA data – Analysis of Financial Statements as per Bank’s requirements
4 L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
71 R0071
CASH OFFICER ( NON-
CURRENCY CHEST) BR/SPB1
L0057 Customer Orientation & complaint Management
2 L0058 Customer Service / Care
3 L0060 Fair Banking Practices
4 L0070 Banking Ombudsman
5 L0099 Information Security Awareness
6 L0117 Cross Selling
7 L0200 Safe Deposit Lockers in CBS
8 L0219 Service Quality Management
9 L0234 Agri Gold Loans
10 L0255 Handling of Counterfeit Currency
11 L0270 Operational Risk Management
12 L0282 Security and Protective Arrangements Part-I
13 L0283 Security and Protective Arrangements Part-II
14 L0296 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
15 L0297 Retail Internet Banking - Customer Registration and Manual Intervention Transactions
16 L0319 Ethics in Organization
17 L0330 Cash Systems and Procedures - Part I
18 L0331 Cash Systems and Procedures - Part II
19 L0342 Cash Deposit Machine (CDM)
20 L0424 Customer Relationship Management - I
21 L0425 Customer Relationship Management - II
22 L0438 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part- I)
23 L0439 Know Your Customer (KYC) Norms & Anti Money Laundering (AML) Provisions (part-II)
24 L0487 Preventive Vigilance (Day To Day Activities)(Part - I)
25 L0488 Preventive Vigilance (Day To Day Activities)(Part - II)
26 L0505 Communication - Part - I
27 L0506 Communication - Part - II
28 L0507 Communication (Part-3)
29 L0637 FATCA for Individual Accounts
30 L0657 Cash Replenishment - ATM
31 L0700 SBI_BUDDY
32 L0756 Mobile Law Technology
S NO ROLE NO ROLES / POSITIONSROLE /GROUP
CODELSNO L ID LESSON NAME FY 2017-18
I Mandatory e-Lesson Compulsorily to be completed by all Roles
1 ALL ROLES 1 L0767 KYC AML CFT FATCA CRS
II Any 2 CRM e-Lessons out of 5 CRM e-lessons Compulsorily to be completed by all Roles
2 ALL ROLES 1 L0817 CRM - Lead Management (PB)2 L0818 CRM - CAG Module3 L0819 CRM - Lead Management (NRI)4 L0823 CRM - Lead Management (SME)5 L0824 CRM - Lead Management (AGRI)
III 31 e-Lessons mapped to all the Roles
MANDATORY LEARNING 2017-2018
LIST OF 72 ROLES WITH BASKET OF MAPPED E-LESSONS / E-CAPSULES FOR THE F.Y. 2017-18
(Reference - e-Circular Sl. No. : 377/2017 - 18 Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -18 Date : Friday - 07th July 2017
NOTE : A few e-lessons / e-capsules which were completed during 2016-17 or earlier but have subsequently been deactivated because of obsolesence are not considered for
mandatory learning score in the Year 2017-18.
Officers / employees have to complete role-based mandatory learning requirement from the compulsory & basket of 32 e-lessons / e-capsules assigned to their respective roles
assigned in Mandatory Learning
ROLE Nos 1 to 63 & 65 to 72
ROLE Nos 1 to 63 & 65 to 72
72 R0072
OFFICERS-COLLATERAL &
DOCUMENTAION
RACPC/SMECC/Z
O/RBO1
L0027 Creation of Security/Mortgages/ Hypothecation – Legal implications
2 L0038 NPA Management
3 L0039 Pre-sanction formalities
4 L0045 Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)