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Mam T-communicating at Work

Apr 04, 2018

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    COMMUNICATINGATWORKS/JOBS

    VIOLETA Q. FRANCISCO

    Reporter

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    WHATISCOMMUNICATION?

    Communication is the

    transmission of information

    and meaning from oneindividual or group to

    another.

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    SIX STEPS TOWARDS EFFECTIVECOMMUNICATION

    In any line of business, effective communication is

    essential. In a single day, an employee may have to

    communicate with half a dozen different people,

    including clients, co-workers, employers, and

    suppliers.

    It is worthwhile, therefore, to take some time to

    consider the importance of effective communication

    and the ways to achieve it. Here are six tips for

    successful communication in the business world.

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    2. Get to the point.

    "Many attempts to communicate," wrote RobertGreenleaf, "are nullified by saying too much." You

    value your time; it is only right that you should take

    pains to value the time of others. Clients and fellow

    workers will be more responsive if you are direct andconcise. They will be more likely to focus on your

    words if they know you are not inclined to wander off

    onto unhelpful tangents. If you say too much, your

    listeners may tune out, and as their minds wander,

    they could miss your most crucial points.

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    3. Be personal

    Getting to the point, however, does not mean you shouldcommunicate in a cold, cursory manner. Let your

    audience know you care about them as individuals as

    well. Let your communication take their concerns into

    account. They will know, then, that their input is important

    to you.

    4. Listen

    Communication is not a one way street. You have to be

    willing to listen as well as to speak. As James the

    apostle once said, "Let every man be swift to hear, slow

    to speak."

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    5. Think Before You Speak

    James's quote has another important implication. It

    reminds us not to rush into words, but to think about what

    we say before we say it. If we do this, we can avoid

    misunderstandings, and, in moments of annoyance, we

    can avoid saying something we might later regret. For, inaddition to being swift to hear and slow to speak, we

    should, advises James, "be slow to wrath."

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    6. Don't Be Overly Negative

    It is necessary to expose and tackle problem situations inorder to solve them, but we must also take time to

    accentuate the positive. By being overly negative, you can

    destroy a person's desire to achieve or assist. But by

    pointing out one or two positives to balance everynegative, you can encourage others to achieve their full

    potentials.

    Communication isn't always easy, but effective

    communication makes your everyday life easier. So

    be clear, get to the point, be personal, listen, think

    before you speak, and avoid extreme negativity.

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    TIPSONHOWCOMMUNICATINGATWORKCANESTABLISHGOODWORKINGRELATIONSHIPS

    Its hard when communicating at work becomes aproblem. Tasks and projects become stalled anddelayed, and morale drops to all time lows.

    It is not a pretty sight. Even idle speech and

    conversations prove to be counter-productive, as it canwaste precious time and destroy a team or individualsmomentum.

    Communicating at work should be effective and takenseriously. It helps to ensure that day to day tasks andprojects get done on time and that the quality of workremains at a high standard.

    To help you learn how to properly communicate withyour co-workers, here are some tips that might proveuseful:

    http://www.settinggoals101.com/conflict-management-strategies.htmlhttp://www.settinggoals101.com/improving-communication-skills.htmlhttp://www.settinggoals101.com/effective-presentation-skills.htmlhttp://www.settinggoals101.com/effective-presentation-skills.htmlhttp://www.settinggoals101.com/effective-presentation-skills.htmlhttp://www.settinggoals101.com/improving-communication-skills.htmlhttp://www.settinggoals101.com/conflict-management-strategies.html
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    1. Before you speak, think about what youre going to sayfirst.

    Dont just blurt out words and ideas. Run themthrough your head first to see if theyre worth mentioning.

    Also think about how loud your voice might be, the tone

    youre using, and what type of body language youre

    projecting.Not thinking before you speak also runs the risk of

    you offending some of your superiors or co-workers who

    might not be thinking on the same wavelength as you.

    http://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.htmlhttp://www.settinggoals101.com/assertive-communication.html
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    2. Make a point and do it quickly.

    Youre not writing, or reading an essay out loud, so

    better say what you have to say as clearly and as concisely as

    possible. Be accurate in giving reports or relaying information,

    embellishments are for literary pieces, and have no place in the

    physics of corporate communication.

    3. Dont be a talk hog.Theres merit in talking, but there also is a lot of value in

    listening. Not just hearing...but really listening. Also you should

    carefully process all the words and ideas that come from other

    people.Not only will you be able to work together as a team and deliver

    the best work output, but youll also be able to show respect to

    your colleagues and co-workers by letting them have their say.

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    4. Never be afraid to ask good questions.

    If you applied step number one thinking before you talk

    then dont be afraid to ask questions. Itll help you have a betterunderstanding of what other people are saying and talking

    about.

    Also depending on the answer, questions may also contribute to

    communicating insights to everyone involved in a meeting or

    conversation.

    5. Be tactful in disagreements.

    When there are conflicts, be especially careful in

    communicating what you want to say. Peoples strings are short

    and can snap in a heartbeat. The last thing a team needs is

    bickering and quarreling within its ranks. So choose your words

    and hear all sides, and be open-minded.

    http://www.settinggoals101.com/leadership-and-communication.htmlhttp://www.settinggoals101.com/leadership-and-communication.html
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    6. Jot down important notes.

    Especially in meetings, you need to digest a lot of

    information so you cant just rely on good ol memory toserve you right. This way, you also show that youre paying

    attention and when the time comes to use the information,

    you have a reference you can revisit.

    So take special care when communicating at

    work, it will go a long and help you get your message

    across effectively.

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    Effective Communication At Work

    Effective communication is very necessary in any and

    every line of business. The following tips will help you know

    how to communicate effectively at your work place, with

    people ranging from your employer to your customer.

    ClarityOne of the basic necessities of communication is clarity. You

    should be clear as to what you want to convey with your

    words. Ambiguous words and statements can lead to a great

    deal of misunderstanding. While communicating at work,

    keep in mind the essence of your words as well as the

    understanding level of the listener. The way you communicate

    with a client has to be different from the way you talk to your

    employees.

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    Directness

    Being to the point is very necessary when communicating at

    work. Your clients, employees as well as seniors will prefer if you

    are direct and concise. Provide only that information which isnecessary. If you say too much, you are likely to wander off the main

    topic. In turn, the listener will also tune out of the conversation and

    is likely to miss your most crucial points. Remember, time - be it

    your or of anyone else, is valuable.

    Being Personal

    While it is necessary to be direct and to-the-point, when

    dealing with communication at work, it does not mean that you will

    be rude and impersonal. After all, you are talking to human beings

    and not androids. You should always have a personal touch in your

    words, so as to show your audience that you care about them. If

    you follow this approach, your communication would definitely

    bring the desired results.

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    Listening Ability

    A good conversationalist has the ability, not only to

    speak effectively, but also to listen to others. Communicationhas never been, not it will it ever be, one-way. Even in speech,

    you look out for the feedback of your audience, whether in the

    form of applause or any other gesture. By listening, we don't

    merely mean nodding your head every now and then, rather

    being involved.

    Thinking before Speaking

    A person who blurts out the first word that comes into

    his lips can never ever hope to communicate effectively. You

    should consider every word in your mind, before letting it lose

    through your mouth. Remember, a word, once spoken, can

    never be taken back. So, it is better to think twice before

    speaking anything, rather than be sorry later on.

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    Positivism

    A communication will be the most effective when it

    is positive. Negative words can also get a work done, but

    not as efficiently as encouraging ones. Whenever you

    speak, try to underplay the negative aspects and accentuate

    the positive ones. Balancing negatives with positives will

    always encourage the listener to work competently, to thebest of his abilities.

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    THANKSFORLISTENING!

    Maria Cristina G. Acal

    Reporter